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Local Reviews
for Stevenson Ranch, CA

Rated 5.0 out of 5 stars based on 12 customer reviews

Map of Stevenson Ranch, CA

Maytag Repair




Very, if not the most, knowledgeable service tech we have ever experienced.


Response from Appliance Repair Specialist:

Hello Doug, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Stevenson Ranch, CA

Great tech!!




The tech that was sent to us was great!! I look forward to using this company in the future!!!


Response from Appliance Repair Specialist:

Hi Amanda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Stevenson Ranch, CA

Excellent




Excellent service! Tech was very knowledgeable, professional and polite!


Response from Appliance Repair Specialist:

Hello Jean, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Stevenson Ranch, CA

Glen




Great service call! Michael called ahead of time. He was very knowledgeable and explained everything about appliance capability extremely well.


Response from Appliance Repair Specialist:

Hello Glen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Stevenson Ranch, CA

Sandra





Response from Appliance Repair Specialist:

Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


Map of Stevenson Ranch, CA

María




Absolutely very knowledgeable


Response from Appliance Repair Specialist:

Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mike!


Map of Stevenson Ranch, CA

Great Service




Very happy with the service. Was constantly updated regarding service time. Technician was on time and did the work in a timely, professional manner. It's rare and sad in today's time that all companies can't provide this type of service.


Response from Appliance Repair Specialist:

Hi Frank, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Stevenson Ranch, CA

Thank you Raymond!




Raymond did a great job, and we are, at this point in time, very happy with our refrigerator. It appears that Raymond may have solved the problem (a frost-free freezer frosting up) by replacing the door. This was a brand new refrigerator when the problem began, so we have no idea why it happened. Raymond is an extremely personable guy, and he has a great personality - great customer service!


Response from Appliance Repair Specialist:

Hi Anne, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Way to go, Raymond!


Map of Stevenson Ranch, CA

Appliance repair benchmark




Billy repaired both our KitchenAid dishwasher which needed a new electronic interface and our Maytag Bravos washing machine that he correctly diagnosed as a faulty drain pump. Now we have perfectly working appliances again at a fraction of their replacement cost. So very happy not to be washing dishes in the sink and clothes in the tub! Awesome work Billy! Also, got an automated call the day before that provided the apprx. 2 hour window of the appt. and another about 25 minutes prior as an update. Billy was exactly on time and worked proficiently to make the repairs. Price was as expected and a good value for quality work and factory parts. Hopefully we are good for awhile and any other appliances break Billy will get the call first.


Response from Appliance Repair Specialist:

Hi Lori! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Stevenson Ranch, CA

Gerald




Billie correctly identified the common cause of the three refrigerator problems. While there was a three day delay for complete defrosting overall quality and timing of the service was excellent. Refrigerator is working perfectly since servicing. Overall - excellent


Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Thanks for the hard work Billy!


Great Service





courteous, proffesional service




Only downside is that had to wait for parts to come in and then reschedule.


Billy J.

Billy J.

WASHER MAYTAG MVWB835DW3 Upon arrival cx stated unit giving of I put unit in diognosis and ran test one valve is froze removed and replaced retested job complete no leaks at this time

Near Gale Dr, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER MAYTAG MVWB835DW1 W11165546 removed and replaced valve retested job complete

Near Black Oak Dr, Stevenson Ranch, CA 91381
Billy J.

Billy J.

OVEN KITCHENAID KOSE507ESS02 7724306939 techline 7724189429 saftey per saftey they request all pictures of liner refer cx to whilpool

Near Blake Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER KITCHENAID KDFE104HBS0

Near Wintergreen Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cx states unit is making a ,etalic ticking noise. When tech arrived tech heard compressor engage and ramp up making unusual noise inside pantry section.Tech found pantry evap has ice build up on left side on evap. Ran service test and all thermistors pass. All fans operate as designed. Damper control is not closing fully or opening fully. Ordering damper control WPW10248595And evap fan with harness W11033168 and support WPW10389152; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"

Near Hemingway Ave, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE334GBS0 Upon arrival cx states she is getting a white residue on her dishes first I found cx was not using a rinse aid and proper soap I then tested unit and found spray arms clogged I was able to remove and clean recalibrated unit and tested job complete unit now working as designed

Near Cottonwood Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER WHIRLPOOL MVWB865GW0

Near Blake Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DRYER MAYTAG MGD3500FW0 Cx states dryer makes a clicking sound when running.Tech found a dime wedged in front drum liner. Removed obstruction and retested unit. Ops as designed without additional noise. Job complete

Near Blake Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KFIS29PBMS00

Near Reade Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DRYER WHIRLPOOL LDR3822PQ2 upon arrival removed and replaced timer push switch and door switch retested job complete

Near Pico Canyon Rd, Stevenson Ranch, CA 91381
Michael M.

Michael M.

M/W WHIRLPOOL KMBS104ESS02 Cx states intermittently start button will not function wh n trying to select time.At this time the unit is operating as intended however Cx has a video of Cx attempting use. Cx selects time cook and all other buttons will chirp to indicate engagement. The start button is unresponsive and cancel will not back out of cook time. By pressing “add a minute” button hen unit will turn on and op as intended.Removed unit from wall.Removed and replaced USER UI and controlboard w10891907Rebooted and tested unit and all ops are now working as designed.Reinstalled unit into wall and set clock. Job complete

Near Grey Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER JENN-AIR JDB9200CWS2 Cx states slow leak intermittently over past month. Changing out upper rails per service pointer.Removed unit from counter. Removed top pack and replaced with new rails. Reinstalled unit. Ran through rapid advance and did not leaks. All functions op as designed job complete

Near Parasol Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Cx states water is leaking from filter housing area. Flooding lower pantry and flowing over into freezer compartment. Ice build up is abundant. Using heat gun and steamer to remove all ice build up. Removed upper pantry panel and found water is leaking from filter housing port going from filter housing to reservoir.Filter housing W11194438 $83.45Ordering reservoir to be cautious. Explained to cx price will vary arrording to all parts needed. Reservoir W11168758 62.30Labor $150Cx daughter closed units door and damaged left side deli drawer left crisper plate W10530318 $42.47Spoke with cx and ordered extra parts in case filter housing is not the issue. Cx is going to pay for damaged part on return visit.Return 1/31/19 7-8 am requested; ordrng 1 W10530318 (plate) and 1 W11168758 (RESERVOIR) and 1 W11194438 (FILTER HOUSING)

Near Reade Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER IKEA IUD8500BX1 Apon arrival cx stated the two hooks that hold the top rack broke as well apon arrival removed and replaced main harness tub pump and sensor when retested job complete no leaks from tub any more but during repair found other issues top rack falls out do to broken clips and top water dispenser needs replaced cause it was zip tied together w10340681 w10508950 requesting extra labor again for further repairs; ordrng 1 W10340681 (tube) and 2 W10508950 (stop)s

Near Doyle Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER WHIRLPOOL WFW96HEAU0 Apon arrival removed and replaced dispenser and switch retested job complete unit now dispenses soup showed cx that soup is now being released in machine

Near Sagecrest Cir, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced springs and pad retested job complete

Near Hollyhock Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTM354DSS5 Upon arrival removed lower cover and inner door is soaked I removed and replaced upper and lower spray arm and manifold per techline and unit is still leaking from door to left of the middle I removed door and ran unit and not one drop of water I then use clear door tool and everything seems to be working normal not one drop of water anywhere I ran unit for about 20 minutes and not one drop of water job complete.

Near Timberline Terrace, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFC704FBS00

Near Raleigh Ln, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER AMANA ADB1400AGW1 Upon arrival cx stated unit was not draing found unit had bad drain pump removed and replaced retested job complete

Near Holiday Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC1 Replaced cont oil and console. Unit functions as designed.

Near Elliot Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC1 "Upon arrival cx states unit console was replaced and now unit not working again. Pulled codes found F6E3 code. Controls need to be replaced.; ordrng 1 W10838672 (console), 1 W10916666 (cntrl-elec)"

Near Elliot Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTM354DSS5 Apon arrival cx stated unit is leaking from the front of the door first thing I noticed was legs were not raised properly on unit I lowered legs as much as cabinet would allow me second thing I found was a sp that states the top rails need to be replaced removed and replaced both tracks from door retested no leaks at this time

Near Timberline Terrace, Stevenson Ranch, CA 91381
Michael M.

Michael M.

OVEN KITCHENAID KODE500ESS03

Near De Quincy Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Apon arrival removed and replaced thermistor and damper retested job complete

Near Wharton Dr, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Apon arrival removed and replaced entire float assembly retested job complete let unit run for ten minutes no leaks at this time job complete floor under dishwasher was warped along with cabinet as well will document with tradepartners cx stated they will pursue whilpool to fix floor and cabinet 6613133660 7723597352

Near Timberline Terrace, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Apon arrival removed and replaced icemaker and harness retested job complete s code parts ; used 1 WPW10300024 (ICEMAKER) from stock

Near Hardy Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER WHIRLPOOL WTW5000DW1 Called whirlpool at 11;14 per cx unit starts spinning or running by its self or lights cx English not very good apon arrival checked unit for error codes there was none cx stated they unplug the dryer so that would fix it I instructed cx last time unit needed a dedicated cuircut per techline cx needs dedicated cuircut and not to service unit unit it’s done or she will be charged cx states machine is bad states it starts filling and spinning by its self machine is working as desighned cx states when problem happens dryer is unplugged of unit per whilpool put unit on dedicated cuircut cx wants unit replaced Then cx goes to say they left the dryer unplugged the whole time and sat there an argued with me for 15 min documenting with techline. 7723684612 cx wants unit replaced

Near Wharton Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 661 8032221 Bridget Cx wants to be sure it is cooling properly.Tech finds temps are normal and all fans operate as designed. Opened bottle of water and placed thermal probe inside. 36°Unit ops as intended Cx is wanting his beer to be as cold as his 20 year may tag unit inside his fridge. Unit ops as intended with no issues. Cx is now aware of product differences. Job complete

Near Forster Way, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Upon arrival cx stated not making ice found unit has bad icemaker normally this icemaker comes with multiple wire harness to upgrade to newer icemaker but this one did not; ordrng 1 W10884720 (harns-wire)

Near Hardy Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DRYER WHIRLPOOL WGD8500DW4

Near Twain Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER WHIRLPOOL WFW9700VW00 W10243941 W10004180 W10159904 apon arrival cx stated unit makes load noise in spin tested unit and found unit has bad tub bearing quoted cx he stated he will buy a new unit job complete

Near Shady Oak Ln, Stevenson Ranch, CA 91381
Billy J.

Billy J.

COMPACTOR KITCHENAID KUCC151JSS0 Cx stated they are going to call whilpool to try and get sc autho

Near Alder Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR KITCHENAID KRMF606ESS01 upon arrival removed and replaced pad spring and switch retested and now paddle does not stick but water still coming out inspected resivor and valve found defective will replace; ordrng 1 8567668 (tie-wire) and 1 RESIVOR (RESIVOR) and 1 W10394076 (valve-inlt)

Near Cottonwood Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER WHIRLPOOL WFW9700VW00 upon arrival cx stated unit makes load noise in spin tested unit and found unit has bad tub bearing cx he stated he will buy a new unit job complete

Near Shady Oak Ln, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER MAYTAG WFW75HEFW0 Removed and replaced broken screw retested job complete

Near Beecher Ln, Stevenson Ranch, CA 91381
Billy J.

Billy J.

DRYER MAYTAG MGDC465HW Upon arrival cx stated door not sealing properly and not drying properly I inspected door and it is closing and sealing . I also inspected unit unit is igniting every time I checked temps out of vent and got 165 128 168 132 170 135 average temp 149 instructed cx of proper use and care unit operating as designed

Near Azalia Trail Ct, Stevenson Ranch, CA 91381
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Replaced control, UI, and defrost bimetal and unit is now working properly. Customer approves function at this time."

Near Steinbeck Ave, Stevenson Ranch, CA 91381
Billy J.

Billy J.

MICROWAVE WHIRLPOOL WOC54EC7AS01 wpw104861 Part not ordered ; ordrng 1 WPW10486188 (cntrl-elec)

Near Doyle Ct, Stevenson Ranch, CA 91381
Billy J.

Billy J.

MICROWAVE WHIRLPOOL GMC305PDQ1 Apon arrival uninstalled microwave removed and replaced diod magnetron and lamp all functions now heat and light as desighned

Near Shelley Pl, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Apon arrival cx stated unit was not dispensing water found a water line in the top resivor got disconnected and leaking threw top of fridge uninstalled panel and resecured retested job complete instructed cx to buy another baking soda for fridge odor also coffee beans job complete

Near Brooks Cir, Stevenson Ranch, CA 91381