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Local Reviews
for Stevenson Ranch, CA

Appliance Repair Specialist Rated 4.8 out of 5 stars based on 29 customer reviews

Map of Stevenson Ranch, CA

Refrigerator




Review of Appliance Repair Specialist


Map of Stevenson Ranch, CA

Great Service




Review of Appliance Repair Specialist

The technician was extremely well versed in everything we needed to know


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Stevenson Ranch, CA

Great Service




Review of Appliance Repair Specialist

Great


Map of Stevenson Ranch, CA

Efficient, knowledgeable, professional




Review of Appliance Repair Specialist

Raymond is our favorite technician. He's helped us repair a number of our appliances. He is on time, efficient, knowledgeable, and a consummate professional.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you've had a great experiences with Raymond at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Map of Stevenson Ranch, CA

Laura




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Stevenson Ranch, CA

Laura




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you so much for the feedback, it is pivotal for us to continue giving superior service! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Stevenson Ranch, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Stevenson Ranch, CA

mark




Review of Appliance Repair Specialist

Excellent service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Stevenson Ranch, CA

Thomas




Review of Appliance Repair Specialist

He was knowledgeable, he hid a Great job


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Stevenson Ranch, CA

Fast and efficient




Review of Appliance Repair Specialist

Raymond was great. Diagnosed the issue and repaired my fridge quickly.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.


Solved issue! Pleasant!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your unit is working like new. We appreciate your time and business.


Limited customer service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Fast, prepared, prompt and knowledgeable




Review of Appliance Repair Specialist

Randy was prompt, quick and most importantly, he had the part.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great service




Review of Appliance Repair Specialist

Was here when promised, professional, quick service.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service!




Review of Appliance Repair Specialist

Appliance Repair Specialists were great, they fixed my refrigerator and were here when they said they would be. Raymond was very professional and completed the job pretty quickly! He knew exactly what was wrong, ordered the part, and returned to fix it in a timely manner. I would definitely use them again!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Superior Service




Review of Appliance Repair Specialist

Raymond was very thorough, professional, fast and efficient. He explained everything to us and set our expectations correctly in terms of when products would arrive. He gave helpful tips on how to take care of our refrigerator and was very informative.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Oven repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Daryl, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Maytag Repair




Review of Appliance Repair Specialist

Very, if not the most, knowledgeable service tech we have ever experienced.


Response from Appliance Repair Specialist:

Hello Doug, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great tech!!




Review of Appliance Repair Specialist

The tech that was sent to us was great!! I look forward to using this company in the future!!!


Response from Appliance Repair Specialist:

Hi Amanda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Excellent




Review of Appliance Repair Specialist

Excellent service! Tech was very knowledgeable, professional and polite!


Response from Appliance Repair Specialist:

Hello Jean, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Glen




Review of Appliance Repair Specialist

Great service call! Michael called ahead of time. He was very knowledgeable and explained everything about appliance capability extremely well.


Response from Appliance Repair Specialist:

Hello Glen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Sandra




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


María




Review of Appliance Repair Specialist

Absolutely very knowledgeable


Response from Appliance Repair Specialist:

Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mike!


Great Service




Review of Appliance Repair Specialist

Very happy with the service. Was constantly updated regarding service time. Technician was on time and did the work in a timely, professional manner. It's rare and sad in today's time that all companies can't provide this type of service.


Response from Appliance Repair Specialist:

Hi Frank, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Thank you Raymond!




Review of Appliance Repair Specialist

Raymond did a great job, and we are, at this point in time, very happy with our refrigerator. It appears that Raymond may have solved the problem (a frost-free freezer frosting up) by replacing the door. This was a brand new refrigerator when the problem began, so we have no idea why it happened. Raymond is an extremely personable guy, and he has a great personality - great customer service!


Response from Appliance Repair Specialist:

Hi Anne, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Way to go, Raymond!


Appliance repair benchmark




Review of Appliance Repair Specialist

Billy repaired both our KitchenAid dishwasher which needed a new electronic interface and our Maytag Bravos washing machine that he correctly diagnosed as a faulty drain pump. Now we have perfectly working appliances again at a fraction of their replacement cost. So very happy not to be washing dishes in the sink and clothes in the tub! Awesome work Billy! Also, got an automated call the day before that provided the apprx. 2 hour window of the appt. and another about 25 minutes prior as an update. Billy was exactly on time and worked proficiently to make the repairs. Price was as expected and a good value for quality work and factory parts. Hopefully we are good for awhile and any other appliances break Billy will get the call first.


Response from Appliance Repair Specialist:

Hi Lori! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Gerald




Review of Appliance Repair Specialist

Billie correctly identified the common cause of the three refrigerator problems. While there was a three day delay for complete defrosting overall quality and timing of the service was excellent. Refrigerator is working perfectly since servicing. Overall - excellent


Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Thanks for the hard work Billy!


Great Service




Review of Appliance Repair Specialist


courteous, proffesional service




Review of Appliance Repair Specialist

Only downside is that had to wait for parts to come in and then reschedule.


Raymond H.

Raymond H.

DRYER MAYTAG MEDB835DC4 "Upon arrival cx states unit is making noise while operating, found unit is pressed up against wall and is warping cabinet causing vibrations. Due to space limitations nothing can be done for this noise, informed cx this is an install error. Unit functions as designed."

Near Pope Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

OVEN KITCHENAID KODE500EWH04 "Replaced console and controls, tested, unit functions as designed."

Near Tennyson Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

MICROWAVE KITCHENAID KMBS104ESS03 "Replaced harness and interlocks, tested, unit functions as designed."

Near Oak Terrace Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Installed switch. Tested, unit functions as designed."

Near Alder Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Upon arrival frost in fc, found gasket warped. Warmed and reformed gasket. Tested, unit functions as designed."

Near Joyce Pl, Stevenson Ranch, CA 91381
Joe M.

Joe M.

OVEN WHIRLPOOL RBD305PDB11 Unit needs a console due to a f2 error code. Unfortunately part is no longer available. Part number 8300435

Near Thackery Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Light switches are not correct. Contacted office, RS and MM found correct switches. Rescheduled; schdld next appmnt for 9/17 THU !"

Near Alder Ct, Stevenson Ranch, CA 91381
Randy C.

Randy C.

DISHWASHER KITCHENAID KDPE334GBS0 Not washing bad motor. And panel light out. ; ordrng 1 W11162732 (console) and 1 W11178672 (pump&motor)

Near Wyatt Ln, Stevenson Ranch, CA 91381
Randy C.

Randy C.

DISHWASHER KITCHENAID KDPE334GBS0 Not washing bad motor. And panel light out. ; ordrng 1 W11162732 (console) and 1 W11178672 (pump&motor)

Near Wyatt Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 543 call code upon arrival door switches not operating properly. Need to pull on rocker to start lights. Need switches.; ordrng 2 W11396033 (SWITCH)s

Near Alder Ct, Stevenson Ranch, CA 91381
Randy C.

Randy C.

DISHWASHER KITCHENAID KDFE104HPS0 Found pump motor not working unit fills with water but won’t engage wash. Out of stock customer okayed waiting for part ; ordrng 1 W11085683 (pump&motor)

Near Carroll Ln, Stevenson Ranch, CA 91381
Randy C.

Randy C.

OVEN WHIRLPOOL WFG505M0BS Removed and replaced all parts. Tested now working as designed.

Near Schubert Cir, Stevenson Ranch, CA 91381
Randy C.

Randy C.

WASHER WHIRLPOOL MVWC565FW2 Found shaking found installers had installed off balance. Corrected feet. Now working as designed. Cx instruct on use and care. Cx approves job complete

Near Twain Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Removed old door installed new door. Found wrong door sent after connections won’t match. Verified model number. Reordering. Needs control gasket. And ice maker too. Installed old door back. Couldn’t find mounting screw. Also ordering screw ; ordrng 1 W10917313 (gasket-dor) and 1 W11126052 (screw) and 1 W11254959 (DOOR FREEZER ) and 1 W11262313 (panel-ui)

Near Parasol Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

WASHER MAYTAG MVW7232HW0 Found unit not loaded properly. Cx has large blankets not being distributed throughout properly overloading. Goes off balance all ops normal. Cx instruct on use and care.

Near Playa Serena Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KBFO42FTX05 "Replaced temp sensor and ice maker, tested, unit functioning as designed."

Near River Walk Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF540CWHV01 "Installed control harness and damper. Tested, unit functions as designed."

Near Hood Way, Stevenson Ranch, CA 91381
Randy C.

Randy C.

OVEN WHIRLPOOL WFG505M0BS Upon arrival customer Set to bake but never heat it up I got here and it said 100° no heat. Canceled went on broil got warm. Put on bake again and started actually heating up only after I sparked cooktop burners. Going to replace Control board and ignitor. Looks worn out. Also has a torn gasket heat escapes. ; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10535778 (gaskt-door)

Near Schubert Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

COOK TOP KITCHEN AID KCGS556ESS02 Upon arrival cx states unit center burner does not ignite. Cx showed video of burner caps off center burner and unit is arcing. Not able to recreate issue. Need to duplicate issue before we can repair anything.

Near Chase Ave, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KBFO42FTX05 "Information relayed got confused somewhere, cx wants ice maker and thermistor replaced not damper. ; ordrng 1 WPW10277450 (icemaker)"

Near River Walk Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF540CWHV01 "Upon arrival cx states unit freezing food rc. Found thermistor is showing 48 degrees when food product is 35. Needs control thermistor, and damper.; ordrng 1 WPW10317076 (cntrl-elec)"

Near Hood Way, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

OVEN KITCHENAID KODE500EWH04 "Steve SR 7285599979 Micheal Safety SR 7728507456 upon arrival cx states unit would not shut off. After testing, could not duplicate concern. Tech did find irrational control operation with lights and the triad on board. Needs console and controls"

Near Tennyson Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

MICROWAVE KITCHENAID KMBS104ESS03 Upon arrival unit is ticking when starting up. Needs interlock harness.; ordrng 1 W11356972 (HARNESS) and 1 W11356975 (HARNESS) and 1 W11356975 (HARNESS) and 1 W11356982 (HARNESS) and 1 W11356983 (HARNESS)

Near Oak Terrace Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DRYER MAYTAG MGDC465HW0 "Installed dryer repair kit and tested, unit functions as designed."

Near Shelley Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW2 Removed and replaced gearcase. Now working calibrated job complete

Near Oakbrooke Ct, Stevenson Ranch, CA 91381
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW2 "Removed and replaced gearcase. Hard time removing washplate, hard time installing new gearcase. More issues than expected on job. While I got gearcase fastened, washplate would not go on new gearcase. Washplate is fine but gearcase is defective not allowing washplate to secure onto gearcase. Defective already installed. Will set up for tomorrow afternoon Cx okayed. ; ordrng 1 W10811956 (drum assy)"

Near Oakbrooke Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DRYER MAYTAG MGDC465HW0 "Upon arrival unit squealing while in use, found siezed roller. Needs normal repair kit.; ordrng 1 4392065 (dryer repair kit)"

Near Shelley Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL KBSN602ESS01 "Upon arrival cx states unit will not have fans running but temps fluctuate, found loose connection at evap motor. Secured connection and tested, unit functions as designed."

Near Cedar Ridge Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

FREEZER KITCHENAID KRSC503ESS00 Broke wires. .

Near Moore Ln, Stevenson Ranch, CA 91381
Randy C.

Randy C.

OVEN WHIRLPOOL GMC275PDB07 Found board making sparking ticks and burned out connecters on board. Bad board. No longer available parts discontinued on unit. Cx aware. Refered to manufacturer parts nla. Job complete.

Near Blake Ct, Stevenson Ranch, CA 91381
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW2 Found loud noise during spin. Bad gearcase. ; ordrng 1 W10811956 (drum assy)

Near Oakbrooke Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW5630HW0 "Upon arrival cx states unit leaks from dispenser while entering end of cycle. Found unit leaks while fabric softener dispenser is filled, unit is leaning forward on level causing overfill on dispenser. Raised front legs and leveled unit. Tested u it functions as designed."

Near Chaucer Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

COOK TOP KITCHEN AID KCGS556ESS02 "Replaced spark harness, tested, unit functions as designed."

Near Pico Canyon Rd, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDPE234GPS0 Upon arrival cx states unit door doesn’t close and upper rack falls out. This is due to poor installation and flooring. Unit cannot be leveled properly. Informed cx he will be responsible for service fee if called back for same issue. Cx needs to repair flooring.

Near Royal Oaks Rd, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL KBSN602ESS01 "Replaced modules, tested, unit functions as designed."

Near Cedar Ridge Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is unaccessible . Found had to wait for rv to be pulled into shop. When pulled in Found not plugged in can’t verify if it’s cooling been off for days... Waited for this just to diagnose.... bad compressor and bad fan. Unit is inside and rV. Absolutely need time for repair. ; ordrng 1 W10309988 (compressor) and 1 W11127829 (motor-cond) and 1 WP2315549 (evap fan motor)

Near Pico Canyon Rd, Stevenson Ranch, CA 91381
Randy C.

Randy C.

OVEN WHIRLPOOL RBD305PDQ7 Started taking quickfix,customer declined continuing with route

Near Durant Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Replaced sump and tested, unit not getting enough water, found weak water supply, cx needs plumber. Unit functions as design3d."

Near Perlman Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Installed drive hub kit and suspension. Tested, unit functions as designed. "

Near Chiquella Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHEN AID KDTE254ESS0 "Upon arrival cx states unit stopping mid cycle not finishing cycle. Found 84 and 81 code. Unit has a slow drain, weak pump. Replaced drain pump and tested, unit functions as designed."

Near Burke Pl, Stevenson Ranch, CA 91381