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Local Reviews
for Stevenson Ranch, CA

Appliance Repair Specialist Rated 4.9 out of 5 stars based on 22 customer reviews

Map of Stevenson Ranch, CA

mark




Review of Appliance Repair Specialist

Excellent service


Map of Stevenson Ranch, CA

Thomas




Review of Appliance Repair Specialist

He was knowledgeable, he hid a Great job


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Stevenson Ranch, CA

Fast and efficient




Review of Appliance Repair Specialist

Raymond was great. Diagnosed the issue and repaired my fridge quickly.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.


Map of Stevenson Ranch, CA

Solved issue! Pleasant!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your unit is working like new. We appreciate your time and business.


Map of Stevenson Ranch, CA

Limited customer service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Stevenson Ranch, CA

Fast, prepared, prompt and knowledgeable




Review of Appliance Repair Specialist

Randy was prompt, quick and most importantly, he had the part.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Stevenson Ranch, CA

Great service




Review of Appliance Repair Specialist

Was here when promised, professional, quick service.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Stevenson Ranch, CA

Great service!




Review of Appliance Repair Specialist

Appliance Repair Specialists were great, they fixed my refrigerator and were here when they said they would be. Raymond was very professional and completed the job pretty quickly! He knew exactly what was wrong, ordered the part, and returned to fix it in a timely manner. I would definitely use them again!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Stevenson Ranch, CA

Superior Service




Review of Appliance Repair Specialist

Raymond was very thorough, professional, fast and efficient. He explained everything to us and set our expectations correctly in terms of when products would arrive. He gave helpful tips on how to take care of our refrigerator and was very informative.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Stevenson Ranch, CA

Oven repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Daryl, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Maytag Repair




Review of Appliance Repair Specialist

Very, if not the most, knowledgeable service tech we have ever experienced.


Response from Appliance Repair Specialist:

Hello Doug, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great tech!!




Review of Appliance Repair Specialist

The tech that was sent to us was great!! I look forward to using this company in the future!!!


Response from Appliance Repair Specialist:

Hi Amanda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Excellent




Review of Appliance Repair Specialist

Excellent service! Tech was very knowledgeable, professional and polite!


Response from Appliance Repair Specialist:

Hello Jean, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Glen




Review of Appliance Repair Specialist

Great service call! Michael called ahead of time. He was very knowledgeable and explained everything about appliance capability extremely well.


Response from Appliance Repair Specialist:

Hello Glen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Sandra




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


María




Review of Appliance Repair Specialist

Absolutely very knowledgeable


Response from Appliance Repair Specialist:

Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mike!


Great Service




Review of Appliance Repair Specialist

Very happy with the service. Was constantly updated regarding service time. Technician was on time and did the work in a timely, professional manner. It's rare and sad in today's time that all companies can't provide this type of service.


Response from Appliance Repair Specialist:

Hi Frank, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Thank you Raymond!




Review of Appliance Repair Specialist

Raymond did a great job, and we are, at this point in time, very happy with our refrigerator. It appears that Raymond may have solved the problem (a frost-free freezer frosting up) by replacing the door. This was a brand new refrigerator when the problem began, so we have no idea why it happened. Raymond is an extremely personable guy, and he has a great personality - great customer service!


Response from Appliance Repair Specialist:

Hi Anne, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Way to go, Raymond!


Appliance repair benchmark




Review of Appliance Repair Specialist

Billy repaired both our KitchenAid dishwasher which needed a new electronic interface and our Maytag Bravos washing machine that he correctly diagnosed as a faulty drain pump. Now we have perfectly working appliances again at a fraction of their replacement cost. So very happy not to be washing dishes in the sink and clothes in the tub! Awesome work Billy! Also, got an automated call the day before that provided the apprx. 2 hour window of the appt. and another about 25 minutes prior as an update. Billy was exactly on time and worked proficiently to make the repairs. Price was as expected and a good value for quality work and factory parts. Hopefully we are good for awhile and any other appliances break Billy will get the call first.


Response from Appliance Repair Specialist:

Hi Lori! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Gerald




Review of Appliance Repair Specialist

Billie correctly identified the common cause of the three refrigerator problems. While there was a three day delay for complete defrosting overall quality and timing of the service was excellent. Refrigerator is working perfectly since servicing. Overall - excellent


Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Thanks for the hard work Billy!


Great Service




Review of Appliance Repair Specialist


courteous, proffesional service




Review of Appliance Repair Specialist

Only downside is that had to wait for parts to come in and then reschedule.


Raymond H.

Raymond H.

WASHER MAYTAG MVWB850WQ2 "Upon arrival rotor bolt keeps backing off. Unit also shaking. Tightened bearing nut and applied blue lock tight to bolt. Secured and tested, unit functions as designed."

Near Shadow Rock Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW560CHW0 Upon arrival cx states unit not turning on after black out. Tested unit and found unit just needed to be rebooted. Unplugged and reset control. Tested unit. Unit functions as designed.

Near Housman Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL MVWB865GW Upon arrival cx states unit not spinning. Found unit installed on some 2x4 and this caused unit stator to grind into drain pan. This is improper installation. Removed drain pan and placed unit on level floor for cx. Cx needs to repair installation of drain pan. Unit functions as designed.

Near Kipling Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW560CHW0 Upon arrival cx states unit not turning on after black out. Tested unit and found unit just needed to be rebooted. Unplugged and reset control. Tested unit. Unit functions as designed.

Near Housman Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER MAYTAG MVWB850WQ2 "Upon arrival rotor bolt keeps backing off. Unit also shaking. Tightened bearing nut and applied blue lock tight to bolt. Secured and tested, unit functions as designed."

Near Shadow Rock Ln, Stevenson Ranch, CA 91381
Joe M.

Joe M.

WASHER MAYTAG MVWB850WQ2 Unit is shaking violently due to snapped suspension rods. Unit also has a f51 error code indicating it has a faulty rps sensor. Replaced parts unit is now functioning as designed.

Near Shadow Rock Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states he heard a noise now no air flow in FC. Found shorted evap motor. Replaced and tested, unit functions as designed."

Near Trent Way, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Upon arrival cx states unit has dented and scratched doors. Took quick pics, need right Rac door and FC door and badge. Cx does not want to wait for doors and is contacting seller for replacement.; ordrng 1 13094739SQ (dor-fip ss) and 1 W10821257 (dor-fip ss) and 1 W10839793 (nameplate)"

Near Oak Terrace Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

MICROWAVE WHIRLPOOL RMC275PVB01 "Upon arrival cx states unit does not start and door is displayed on control. Light is not working for microwave. All fuses are okay. Tested board and found no voltage coming from board. Control board shorted, part no longer available."

Near Sagecrest Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Upon arrival cx states unit drips from dispenser after dispensing water. Tested and found a couple drops of water coming from dispenser. Secured water line at valve and tested, unit functions as designed."

Near Oak Terrace Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG505M0BS Unit has no legible identification tag. Can not proceed with work..

Near Schubert Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW1 "Upon arrival unit not filling with water. Water valve is sized and not opening due to excessive mineral buildup. Replaced water assembly and tested, unit functions as designed. "

Near Twain Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE334GPS0 "Upon arrival cx states dishes come out dirty, found cx washing with whole food in tub causing dishes to be dirty. Instructed cx on proper use and care of unit and loading. Unit functions as designed."

Near Sagecrest Cir, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER WHIRLPOOL WTW4816FW2 Cx was worried about water in bottom of tub and called for service. Whirlpool sent out tech to verify unit is operating as designed. Water Cx is worried about the sealed ring to help balance wash tub.Checked faults and have none stored. Passed auto service test as designed. Advised on proper loading and soap use small ops are normal job complete

Near Sagecrest Cir, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER WHIRLPOOL WFW5620HW0 "Cx states unit still says LO/FLO and runs drain pump. F8E1-valve failure, Ran auto service and all water valves are operating. Removed and replaced water pressure switch W11316246, Replaced ACU W11322903, Rebooted unit and ran auto service test 12 and again passed all cycles as designed. No cell phone service in this home. 1 bar iPad service in this area. All ops are as designed at this time. Advised cx to use unit and report back if issue persist. Job complete"

Near Bryant Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER WHIRLPOOL WFW5620HW0 Cx states low flow will come on screen.F8E1-Changed to next fault and UI start rapidly scrolling through faults and digits were not readable had to clear faults to stop scrolling.Replacing water valve W11316255 and valve W11316256Rebooted unit and ran service test 12 quick test cycles and unit now fills with correct amount of water. Hot water valve was defective. Passed cycles as designed. All ops are now normaljob complete

Near Bryant Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER WHIRLPOOL WFW5620HW0 Cx states low flow will come on screen.F8E1-Changed to next fault and UI start rapidly scrolling through faults and digits were not readable had to clear faults to stop scrolling.TReplacing water valve W11316255 and valve W11316256Rebooted unit and ran service test 12 quick test cycles and unit now fills with correct amount of water. Hot water valve was defective. Passed cycles as designed. All ops are now normal. job complete

Near Bryant Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD97HEDC Cx calling manufacturer.

Near Oak Savannah Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE334GPS0 Removed and replaced turbidity sensor and retested and now ops as designed. Cleared faults in diagnostics and ran normal wash cycle. Unit now ops as designed job complete

Near Tennyson Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW4300DW0 Cx states unit not dispensing fabric softener. Ran through service cycle and found cold valve 2 for fabric softener not flowing water. Cx declined repair "

Near Hammet Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DRYER ELECTRIC WHIRLPOOL WFW96HEAU0 Cx states it is throwing a code not sure what else is wrong with it.F9E1- long drainF6E2- coms error UI to CCUF3E4-level or presence sensor errorFound bellow is off inner drum. Bellow back onto drum properlyCleared codes and ran auto service test and unit ops as designed u til c7 where unit did not drain. Pump is running but not draining. Removed front panel and found obstruction in drain pump. Cleared obstruction and ran auto test again passed all cycles as designed.Job complete

Near Oakridge Rd, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW "Replaced tub, stator and rotor. Tested unit. Unit functions as designed."

Near Southern Oaks Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE334GPS0 "Removed and replaced console W11165145Rebooted unit and no change still will not fill or drain.Used external sump pump and drained very nasty multiple weeks old stagnant water from unit. Water destroyed techs sump pump in the process. Removed and replaced drain pump WPW531320Tech has no cell reception in this home. Will need to document with trade,ice and return on another daySR#7726902224Return to unit and inspect DC drying fan ( disconnect DC fan) & see if controls respond. Then disconnect turbidity sensor and test againOrdering blower fan W11228135And turbidity sensor W11084121Cx was promised return date of Friday 1-17-20; ordrng 1 W11084121 (TURBIDITY SENSOR) and 1 W11228135 (BLOWER FAN)"

Near Tennyson Ln, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER KITCHENAID KUDL15FXSS5 Cx states unit is leaking from center of unit on the bottom. Unit was completely uninstalled and had to be reinstalled into home by tech.Started wash cycle and sump immediately began to leak needs sump assembly. Cx declined repair. Will replace unit due to age. . Job complete

Near Wilde Ave, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW Upon arrival cx states unit leaks. Found bearing seal leaking and rusted rotor and stator. Worn bearing warped tub. Needs tub stator and rotor.; rqstng P&A on 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 WPW10419333 (stator)

Near Southern Oaks Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit just stopped work.UI is responsive but unit will not drain. Standing water inside tub.Airgap is clear but drain pump will not run.Unplugged UI console and unit did not engage drain pump. Removed and replaced main control. Rebooted unit and have no change.Reinstalled original main control until returning with parts; ordrng 1 W11165145 (CONSOLE UI) and 1 WPW10455268 (SUMP ASSEMBLY) and 1 WPW10531320 (DRAIN PUMP)

Near Tennyson Ln, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit just stopped work.UI is responsive but unit will not drain. Standing water inside tub.Airgap is clear but drain pump will not run.Unplugged UI console and unit did not engage drain pump. Removed and replaced main control. Rebooted unit and have no change.Reinstalled original main control; ordrng 1 W11165145 (CONSOLE UI) and 1 WPW10455268 (SUMP ASSEMBLY) and 1 WPW10531320 (DRAIN PUMP)

Near Tennyson Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Replaced sump and sensor. Tested unit unit functions as designed. Job complete.

Near Peppertree Dr, Stevenson Ranch, CA 91381
Michael M.

Michael M.

DRYER MAYTAG MGD6000XR0 Started timed dry and relays from control board click but not spinning drum.Belt is tight. Drum spins by hand no issues noted.Verified 12VDC from p5-3 & p5-8. Checked resistance on p8-4 &p9-1 and have 1.50 ohm-value is within sped 1-6ohm.Thermal fuse is closed and tensioner switch is good. Needs:CCU WPW10378252 .

Near Pico Canyon Rd, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced door, sealed cabinets with adheasive. Cx states food freezes in RC section.Schdld next appmnt for 12/30 MON !"

Near Shakespeare Ln, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL KDTE204GPS0 Upon arrival cx states unit not draining. Found clogged air gap. Cleared gap and tested unit functions as designed.

Near Hemingway Ave, Stevenson Ranch, CA 91381