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Local Reviews
for South Pasadena, CA

Rated 5.0 out of 5 stars based on 1 customer reviews

Map of South Pasadena, CA

Great Service!




Bryan Dunn-Wilson was very helpful and courteous. He answered all my questions thoroughly.


Response from Appliance Repair Specialist:

Hello Kelly, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Bryan D.

Bryan D.

DRYER WHIRLPOOL MGDB855DC Cx states dryer is not drying. Inspected unit and found loose connection at ignitor. Re established all connections. Unit is running and heating as designed. Cx also stated a sock was stuck in air return. No sign of sock seen. Job complete.

Near Huntington Dr, South Pasadena, CA 91030
Bryan D.

Bryan D.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Cx states water is dripping from top of fridge. Inspected unit found RC evap drain clogged. Cleared drain and reinstalled all components. Cx also stated three of the lights in RC are not working inspected led board all all connections are secure. Ordering board; ordrng 1 W10640411 (invrtr-box)

Near La Terraza St, South Pasadena, CA 91030
Bryan D.

Bryan D.

DRYER WHIRLPOOL MEDB835DW4 Cx states dryer is not getting hot on normal cycle but works on power dry. Ran diagnostics got no error codes. Ran unit and unit was heating checked temp from air return and got 149 degrees. Informed cx that unit is operating as designed and uses less power than older units and to adjust times on timed dry for longer cycle or use power dry.

Near Amherst Dr, South Pasadena, CA 91030
Bryan D.

Bryan D.

RANGE WHIRLPOOL GW397LXUS06 Sent with used part. Box was open and tube is bent with oil and dirt all over part. Called dispatch and informed them they said they would contact cx. Re ordering tube. ; ordrng 1 W10177103 (tube-brnr)

Near Garfield Ave, South Pasadena, CA 91030
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRV986FDEM Removed and replaced evaporator motor. Unit is now functioning as designed. No dents dings or scratches cause by tech. Cx approves repair.

Near Mission St, South Pasadena, CA 91030
Bryan D.

Bryan D.

REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Removed and replaced connector at dispenser to reservoir. Advised cx if they were having anymore issues to give us a call.

Near Monterey Rd, South Pasadena, CA 91030
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRV986FDEM Opened part and found box full of trash. No part box was just full of trash. Re ordering part. ; ordrng 1 W11087438 (motor-evap)

Near Mission St, South Pasadena, CA 91030
Raymond H.

Raymond H.

RANGE WHIRLPOOL SVD48600B Upon arrival LF burner would not ignite. Inspected ted and found burner port rusted causing leak on both front burners not directing gas properly. Also found gas valve not opening all the way allowing proper gas to burner head. Valve discontinued but burner heads are available. Cx is going to replace unit. Ole ted 115 card.

Near Orange Grove Avenue, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Contacted tech line about this. They advised to install check valve. This check valve goes on the line that goes from reservoir to dispenser on the left hand side behind crisper drawers.Part 2314271 Sr 7723232124Informed cx we will be ordering part; ordrng 1 2314271 (connector)

Near Monterey Rd, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRV986FDEM Cx did not want to go through with door and board repair due to the fact that his freezer section of the refrigerator is now is building up frost, which is a separate issue to what I was out for on the first visit. He would much rather focus on getting his unit to cool properly.Cx is aware of shorted out board on left drawer.; ordering 1 W11087438 (motor-evap)

Near Mission St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL MGDB835DW4 "Cx stated unit was taking too long to dry. Accessed peep hole igniter glowing and flame coming on, noticed flame very low and orange. Thermocouple placed at exhaust vent only going up to 70-80 degrees. Inspected gas shut off valve and found very low gas pressure almost nothing coming out. Informed cx she needs to get a plumber to check her gas supply from her home."

Near Amherst Dr, South Pasadena, CA 91030
Francisco S.

Francisco S.

RANGE WHIRLPOOL GW397LXUS06 "Checked parts to ensure I had the correct tubing line for my repair and found a defective aluminum tubing line."

Near Garfield Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRF540CWHZ01 "Removed and replaced parts listed, tested ops no leaks and unit functions as intended."

Near Monterey Rd, South Pasadena, CA 91030
Bryan D.

Bryan D.

WASHER MAYTAG MVWX655DW1 Cx states that unit is not giving enough water. Tested unit in diagnostics. Unit showed no error codes and functioned as designed. Toggles both cold and hot valves in manual mode. All components are operating as designed. Referred cx to pages three of the wash and care guide explaining water levels. Cx is still unhappy and asking if she could add water with her water hose. I explained to cx that I do not recommend doing that and to contact whirlpool and explain that she is unhappy. No dents dings or scratches caused by tech.

Near Vía Del Rey, South Pasadena, CA 91030
Francisco S.

Francisco S.

RANGE WHIRLPOOL GW397LXUS06 Checked unit and found light gas smell coming from RF burner.ordering parts to finish job; ordrng 1 W10177103 (tube-brnr) and 1 WPW10290838 (valve-brnr) and 1 WPW10407681 (holder-orf)

Near Garfield Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Cx stated when humidity control is off unit builds up condensation. Explained to cx how the heater works and it will not impact his electrical bill. Dispenser drips periodically. Ordering new inlet valve also made sure water lines are inserted all the way and in good shape so they won’t allow air in the line.Sr#7723126936 Ed; ordrng 1 WPW10420083 (valve)

Near Monterey Rd, South Pasadena, CA 91030
Francisco S.

Francisco S.

MAYTAG WASHER MVWC416FW1 Customer stated she wanted to use liquid softener on unit during rinse. Informed of her how she can use the cup on agitator but also recommended downy ball to make sure it gets dispensed at the right time. Instructed her on how to use it. Measure and add fabric softener to downy ball pulled cap and as unit spins and gets ready to rinse fabric softener will be dispensed, also calibrated unit.

Near Indiana Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

whirlpool refrigerator WRB322DMBW00 Inspected unit’s ice maker and found a block of ice formed on fill cup. Cleared obstruction. Removed and replaced W10884390 (ICEMAKER), tested ops unit working as designed. Customer will attempt to install filter on water line. Informed him I cannot help him because I do not do installations

Near Alpha St, South Pasadena, CA 91030
Francisco S.

Francisco S.

kitchenaid refrigerator KSRB25FKBL01 Checked unit found leak on ice maker. After further inspection found a blocked fill cup on ice maker. Removed obstruction and asked customer to monitor ops for leaks if it re occurs I will need to replace inlet water valve.

Near La Fremontia St, South Pasadena, CA 91030
Francisco S.

Francisco S.

whirlpool dryer MGDC215EW Customer stated door has never closed properly. Inspected door components and found a loose latch, removed and replaced WP3403431 (STRIKE), added a bit of high heat grease to strike and unit is now working as designed.

Near Indiana Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

whirlpool washer MHW8200FW Pull washer and dryer forward as they are stacked, using slider to protect floor. Removed and replaced parts listed, cleared codes and tested ops unit now working as intended.

Near Mission St, South Pasadena, CA 91030
Francisco S.

Francisco S.

kitchenaid refrigerator KRFC704FPS00 Removed and replaced parts listed, tucked in suction line into cavity optimized thermistor position checked gaskets and tightened all screws. Asked cx to monitor unit and report any issues. Will document with tech line Wednesday set as shop job please.;Documented with whirlpool tech line.Sr#7722995809

Near South Pasadena, CA 91030
Francisco S.

Francisco S.

whirlpool refrigerator WRV986FDEM Checked unit and found no model and serial number. Informed customer i would not be able to repair unit in this state due to the fact that I cannot get parts without model #. Deli drawer ui is shorted out and harness is damaged as well.

Near Mission St, South Pasadena, CA 91030
Francisco S.

Francisco S.

IKEA OVEN IBS550PWS00 Checked unit ui panel not turning on. Removed unit from wall conducted continuity test on thermal fuse it was open. Removed and replaced part listed tested ops no heat. Removed back covered tested thermostat t.o.d found it open removed and replaced thermostat unit working as intended.; used 1 9759243 ([Alt for WP9759243), and 1 WPW10545255 (FUSE-THRML)

Near Cambridge Pl, South Pasadena, CA 91030
Francisco S.

Francisco S.

kitchenaid dishwasher KDTM354DSS5 Checked unit it was not draining. Inspected further found obstruction in drain line by air gap. Removed obstruction, tested ops unit working as intended.; Job Cmpltd.

Near Monterey Rd, South Pasadena, CA 91030
Francisco S.

Francisco S.

KITCHENAID REFRIGERATOR KRFC704FSS00 Checked unit upon arrival ffc temp was at 41 degrees. Set temp was 37 degrees. Also performed ffc thermistor test it is reading 39 degrees. Explained to cx how temp can fluctuate on her thermometer because it’s reading air temp and not actual product temp. Advised them to put thermometer in glass of water to read temp accurately. Unit is working properly at this point.Tech-line sr#7722710932;

Near Maycrest Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

WHIRLPOOL DISHWASHER KDTE234GWH0 unit was not drying some of her dishes and she had some white film on top of some of her cups. Checked water temp it is at 117-118 degrees. Her husband will adjust to a minimum of 120 degrees. customer is using rinse aid. Spray arms arms are rotating. Only error code found was 5-1 door latch not being engaged 4 seconds after pressing start key. Explained to customer how plastic cups will not dry as good due to the fact that plastic does not absorb heat. Also advised her to run hot water in sink to make sure dw is receiving water that is hot enough for it to perform better. Unit is working as intended. I informed her that I did not find anything wrong with unit and gave her instruct on features to adjust in order to achieve the results she expects from unit.

Near Monterey Rd, South Pasadena, CA 91030
Steven W.

Steven W.

maytag washer MVWB835DW0 Checked unit found display on panel not coming on. Checked power and polarity it checked out ok. Entered diagnostics and retrieved error code f6 e2 which is a communication error. Inspected wire harness from ui to main control it is ok. Went ahead and conducted main control acu test. Found good incoming voltage on j12 connector l1 to neutral found 120 vac. Checked diagnostic led on control board it is off. Removed j18 ui from board to ensure it is not affecting board, unplugged machine then plugged back in and rechecked led it is still off. Checked for 5vcc at j18 connector found 5 volts. It is a malfunction with n the main board. Called wpl tech line to verify diagnosis. They advised to replace main control and console as well. Provided estimate. ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec), Removed and replaced parts listed, performed test 51 verification cycle successfully, unit now working as intended.

Near Diamond Ave, South Pasadena, CA 91030