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Local Reviews
for South Pasadena, CA

Appliance Repair Specialist Rated 4.4 out of 5 stars based on 10 customer reviews

Map of South Pasadena, CA

Scam




Review of Appliance Repair Specialist

They did nothing. Called a master repair hotline who did nothing but “counsel” me on how to not put food in the back of the refrigerator so it doesn’t freeze. What a joke!


Response from Appliance Repair Specialist:

Hi Alexandra, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Map of South Pasadena, CA

Hard working Francisco




Review of Appliance Repair Specialist

The technician is wonderful but the dispatch has left me sitting TWICE when my appointment was cancelled


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of South Pasadena, CA

Therese




Review of Appliance Repair Specialist

My whirlpool dryer is a real problem. It is obvious that Francisco TRULY wants to discover and eliminate the problem.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of South Pasadena, CA

Unsurpassed




Review of Appliance Repair Specialist

Francisco Sandoval is punctual, knowledgeable and thorough.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of South Pasadena, CA

Terry




Review of Appliance Repair Specialist

So knowledgeable and it is obvious he wanted to do a complete and thorough job.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of South Pasadena, CA

Very good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of South Pasadena, CA

Great service




Review of Appliance Repair Specialist

Repair specialist was very thorough in diagnosing problem. Problem was resolved.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of South Pasadena, CA

great




Review of Appliance Repair Specialist


Map of South Pasadena, CA

Great service.




Review of Appliance Repair Specialist

Prompt, efficient, professional.


Map of South Pasadena, CA

Great Service!




Review of Appliance Repair Specialist

Bryan Dunn-Wilson was very helpful and courteous. He answered all my questions thoroughly.


Response from Appliance Repair Specialist:

Hello Kelly, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Removed and replaced door, tested ops unit checks ok."

Near Gates Pl, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Removed and replaced door, tested ops unit checks ok."

Near Gates Pl, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Checked unit found unit not leveled, and right side ffc door making contact with wall causing resistance on door. Adjusted and leveled unit now working as intended."

Near Prospect Cir, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed and replaced compressor,evap,and drier. Pulled vacuum unit held vacuum. Recharged up to 4.23 oz of r134 a asked cx to monitor temp and report any issues. Unit showed good amp draw,heat signature and pressures."

Near Ramona Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC503ESS00 Checked unit found red and blk wire broken on door harness. Informed cx I’d have to order door and it would take 6-8 weeks.; 1 LW10728959 (dor-fip)

Near Gates Pl, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC503ESS00 Checked unit found red and blk wire broken on door harness. Informed cx I’d have to order door and it would take 6-8 weeks.; rqstng P&A on 1 LW10728959 (dor-fip)

Near Gates Pl, South Pasadena, CA 91030
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Freezer led lights are off, not producing ice, and not dispensing ice. Freezer leds need to be replaced. Wire harness is damaged at lower hinge of freezer door.; ordrng 1 LW10728959 (dor-fip) and 1 W10876365 (light) and 1 W11202789 (motor) and 1 W11226500 (light)"

Near Diamond Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC503ESS00 Checked unit found red and blk wire broken on door harness.;1 LW10728959 (dor-fip)

Near Gates Pl, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC300ESS01 Checked unit found cx referring to insulation coming out of corner on both doors. It is coming from the seam is between liner and plastic cover on bottom of refrigerator doors. Informed cx I could try to remove as much as I can with a blade. Cx did not want to do this. She requested doors replacement. I contacted tech line they did not advised to replaced doors. Informed cx I work within certain guidelines and referred her back to cx service. Also educated cx on air flow as she complaint of food freezing in ffc when she placed items all the way to the back of the unit informed her the back is used as air channels and is not recommended to place items all the way in the back. Unit checks ok at this moment. She will call kitchen aid.Sr#7727321021 JK

Near Monterey Rd, South Pasadena, CA 91030
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Ran diagnostics. Not cooling. Found ice ball on cap tube into evaporator, no frost pattern on evaporator . Condenser room temp. Door gaskets are sealing properly. Needs compressor and evaporator. ;1 482801 (MOUNTING KIT) and 1 W10836706 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )"

Near Ramona Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Checked unit found door damage on ffc left side door. Also found right side ffc door gasket damaged. Provided estimate which cx declined

Near Adelaine Ave, South Pasadena, CA 91030
Juan G.

Juan G.

REFRIGERATOR MAYTAG MRT118FZEM00 "Found a block of ice on capillary tube coming into evaporator. No frost pattern throughout the evaporator. Compressor is only drawing .5 amps. Unit has a sealed system leak, advised customer a dye filter dryer needs to be installed to pinpoint leak. Quoted labor to install filter dryer, once the leak is found, customer would be responsible for the cost of the part, and any additional labor.Customer declined to proceed with repair."

Near Grevelia St, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Checked unit found broke bail arm base where arm inserts. Removed and replaced ice maker. Unit now working as intended. Advised cx to not obstruct with food because when ice maker cycles arm will move up and down.

Near Laurel St, South Pasadena, CA 91030
Juan G.

Juan G.

WASHER WHIRLPOOL WFW5620HW0 "Found unit’s control panel locked. Unlocked panel, ran diagnostics, no errors found. Checked operations, unit is working fine at time of service. Instructed customer on how to use unit, showed them where the load and go detergent dispenser is, and how to use it."

Near El Centro St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTE104DSS0 Checked unit found right side hinge partially off pin. Removed link and re adjusted door hinge unit now working as designed. Re installed DW back to original position Cx will adjust for proper fit as tight sticks out a bit more than let side.

Near Milan Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL MHW6630HW0 "Removed and replaced gasket, tested ops no leaks. Unit now working properly."

Near Buena Vista St, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL MHW6630HW0 Installed deflector on unit. Door gasket is not the one needed. Returning tomorrow to install the correct one.; ordrng 1 W11314648 (bellow)

Near Buena Vista St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL WHD5090GW0 "Removed and replaced base, asked cx to monitor unit and report any issues.Steve sr#7726301614"

Near Chelten Way, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL MGDB800VQ "Checked unit found damaged roller, removed and replaced dryer repair kit. Unit now checks ok."

Near Flores De Oro, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL MGDB800VQ "Checked unit found damaged roller, removed and replaced dryer repair kit. Unit now checks ok."

Near Flores De Oro, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW8620HW1 "Checked unit by removing back and top panels. Found no leaks, contacted tech line they advised doing vent deflector. Sp#W11419643.; ordrng 1 W11036940 (VENT DEFLECTOR)"

Near Buena Vista St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL WHD5090GW0 "Spoke to tech line will be ordering base to repair unit.; ordrng 1 W11095574 (base)"

Near Chelten Way, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW8620HW1 Ordering gasket before coming out. RS as son as it comes in please.; ordrng 1 W11318722 (bellow)

Near Buena Vista St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL WHD5090GW0 "Removed and replaced notch harness,and control board. Unit now checks ok."

Near Chelten Way, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW8620HW1 Checked unit found leak on front door by Maytag emblem. After further inspection found dog hair all over gasket and glass door. Informed cx this will create a leak on unit. Contacted tech line they advised cleaning gasket and re testing. Cleaned gasket and tested no more leaks. Sr#7726919653 kurtTp#7726874895

Near Buena Vista St, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER MAYTAG MVWX655DW2 Retrieved error code f0 e5.Tested suspension,it checked out ok, evenly distributed load and performed drain and spin successfully. Job complete.

Near Camden Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDFE104HPS0 "Checked unit found right side hinge off it’s pin and impeding door from closing, pulled DW out a bit. Reset hinge on pin unit working as intended. "

Near Indiana Terrace, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5090JW0 "Removed and replaced pump and control, tested ops unit now working properly."

Near Chelten Way, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER MAYTAG MVWX655DW2 "Checked unit found error code F0 e5 off balance load. Cx stated loud noises coming from unit/unit unbalanced/when using Darin&spin feature unit went through a whole cycle per cx. Performed quick diagnostics and it went fine. I explained to cx how washer will fill and agitate to attempt to balance the load if needed, also informed her it would not spin properly if it is off balance. Cx simply not. Satisfied with he technology and stated sales person did not explain all this sounds to her on purchase. Calibrated unit and it checks ok. This is a user issue."

Near Camden Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KSSO48QMB "Removed and replaced inverter box, unit now working ok."

Near Vía Del Rey, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW6620HW0 Checked unit on spin test 7 and also ran load inside unit did not find any abnormal shaking

Near Spruce St, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KSSO48QMB Checked unit found inverter flashing 3 times. Resistance at compressor checks out fine all at 7 ohms. Found proper 120 vac and 6 vdc at inverter. Unit needs new inverter ordering part and RS as son as cx is available.; ordrng 1 W10629033 (inverter box)

Near Vía Del Rey, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER WHIRLPOOL WHD5090GW0 Checked unit on diagnostics found no error code stored. Also performed resistance check on sensor bar. Circuit seems to be working ok. Advised cx on proper use and to ensure she is doing a full load for sensor bar to sense moisture on clothing.

Near Chelten Way, South Pasadena, CA 91030
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KSSS42QMX00 "No cool, replaced compressor,exchanger,evap, coil, heater , tested unit working properly"

Near Hanscom Dr, South Pasadena, CA 91030
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KSSS42QMX00 Need Wednesday afternoon; schdld next appmnt for 11/6 WED !

Near Hanscom Dr, South Pasadena, CA 91030
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KSSS42QMX00 Needs drier ; ordrng 1 WPW10143759 (dryer)

Near Hanscom Dr, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5090JW0 "Removed and replaced acu, tested ops unit now working as intended."

Near Chelten Way, South Pasadena, CA 91030
Jose H.

Jose H.

WASHER WHIRLPOOL WFW5090JW0

Near Chelten Way, South Pasadena, CA 91030
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KSSS42QMX00 "No cool, unit has a leak needs to order parts; ordrng 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan)"

Near Hanscom Dr, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER MAYTAG MVWB835DW4 Checked unit found two issues. Really high water pressure affecting inlet valve. And f7 e0 loss power code. Adjusted water faucet so pressure won’t be an issue. And found problem with cx’s outlet affecting control board. Tested unit on different outlet unit works as designed. Asked cx to get outlet fixed by a LICENSED electrician.

Near Warwick Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER - GAS MAYTAG MGDB835DW4 Checked unit found no error codes. Exhaust temp is fine on outlet of dryer. Advised cx doing full loads when auto drying clothes unit working as intended.

Near Warwick Ave, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5090JW0 Checked unit found in demo mode. Reset unit to operating mode. Retrieved error code F9 mcu failure. Contacted tech line as code is not listed on tech sheet. Ordering part complete repair. Please reschedule upon part arrival ; ordrng 1 W11334605 (ACU)

Near Chelten Way, South Pasadena, CA 91030
Francisco S.

Francisco S.

ICEMAKER WHIRLPOOL GSF26C4EXS03 Checked unit found refrigerator completely off but lights on. Pulled unit out of cabinet reset power and checked connections at main board. Unit came on when I plugged it back in. I asked cx to monitor temp and report any issues.

Near El Centro St, South Pasadena, CA 91030
Francisco S.

Francisco S.

DRYER - GAS MAYTAG MGD8200FC1 Retrieved error codes found f2 e1 & f4 e3. Confined space checked back and found exhaust hose kinked. Removed hose and re installed correctly unit now checks ok. Checked exhaust temp with thermocouple.

Near Diamond Ave, South Pasadena, CA 91030
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed spacer pad on FC for door switch per tech line.Dispenser is working properly at this time. Door switch is ok. Unit is cooling properly at this time. Complete.

Near Gillette Crescent, South Pasadena, CA 91030