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Local Reviews
for Santa Paula, CA
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Marlene - Santa Paula, CA
Great service!!!
Response from Appliance Repair Specialist:
Hi Marlene We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Buffy
Janice - Santa Paula, CA
Response from Appliance Repair Specialist:
Hi Janice, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Buffy
Janice - Santa Paula, CA
Always enjoy getting prompt efficient service.
Response from Appliance Repair Specialist:
Hello Buffy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Jan
Jancie - Santa Paula, CA
Service was in a very timely manner, but nothing was really done to my dryer, so can't give opinion.
Excellent
Mary Alice - Santa Paula, CA
Great!
John - Santa Paula, CA
Response from Appliance Repair Specialist:
Hi John, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Awful service
David - Santa Paula, CA
the first time the technician came out they didnt have my warranty information so he left and couldnt do anything. I called out of work that day for nothing. They could have looked up my information and caled me to say they needed to reschedule. Then they had to order the parts which took two weeks. The second time they made an appointment the technician didnt end up showing ip because the parts didnt arrive. That was my second time calling off of work....for nothing! The third time they scheduled a tech he didnt end up showing because they overbooked him and it was too late. They call you a day before your appointment to let you know what time they are coming....if they end up showing up at all. Horrible service. I would not recommend this company unless it is the only option and you have warranty to cover repairs at no cost. Otherwise i would not pay for their service.
Response from Appliance Repair Specialist:
Hi David, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Roberta - Santa Paula, CA
Response from Appliance Repair Specialist:
Hello Roberta, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
M
AGUIRRE - Santa Paula, CA
Very satisfied with service. Explained everything I needed to know. Thank u
Response from Appliance Repair Specialist:
Hi Marie, You are very welcome. Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Aaron B.
WASHER WHIRLPOOL KAWS850LE0 "Allow. 2 call count to repair unit Checked the unit out loud knocking when agitating probably no oil in gearcase needs an overhaul need clutch, drive basket , drive block and dogs kit , coupling needs est approval ; rqstng P&A on 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 285811 (cam driven) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP21366 (nut-spaner) and 1 WP358237 (screw) and 1 WP389140 (drive block)"
Aaron B.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Replaced the deli harness unit is ok at this time now
Aaron B.
FREEZER KITCHENAID KBSN608EPA01 "* checked the door gasket to the freezer the inner corner was ops a little , heated the gasket unit seals good now , also advised customer to be carful not to over stuff product past the shelf’s it could cause the door not to seal up correct , operations ok now at this time"
Aaron B.
FREEZER WHIRLPOOL WRF535SMBM00 "Sealed system repairReplaced the filter drier and compressor , pulled a vacuum and recharge the system tested operations unit is working as designed this time advise customer left 24 to 48 hours for the unit to cool down to normal temperatures optometrist; used 1 AF1200 (TUBE EXTENSION), and 6 R134A ( 6 OZ ) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ05 "Replaced the parts, cab motor and defuser checked operation unit is working as designed now cooling correctly"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Replaced the defuser evap harness and evap thermistor , tested operations unit will work as designed to allow 24 hours once you turn it on to cool down before putting product inside"
Aaron B.
DRYER MAYTAG MGDB855DC3 "Replaced the leaking dryer water valve for the Mister , tested operations ok now no leaks at this time"
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS01
Aaron B.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ05 "The complaint is that the return air vent is iced over and check for any kind of sealed issues but the unit has been off for almost a year because customer stated it was unusable turn on unit need these parts to correct the issue lack of air flow fan motor the defuser is not opening as well set up service call return for one week; ordrng 1 4389144 (motor,evap.fan) and 1 8201651 (louver-cab) and 1 WP2169142 (evaporator fan blade) and 1 WPW10151374 (diffuser)"
Aaron B.
DRYER MAYTAG MGDB855DC3 Unit water valve was leaking while off ordered part ; ordrng 1 W11245113 (WATER VALVE )
Aaron B.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Unit is not leaking but the controls for the middle drawer is dead needs new control tested 14 v dc there needs u I board not functioning ordered parts; rqstng P&A on 1 WPW10677118 (cntrl-elec)
Aaron B.
WASHER MAYTAG MVWB880BW the water hits the dispenser piece bounces out and dribbles down the tub is nothing I can do but slow down the water to try to keep this from happening unit is working as designed
Aaron B.
REFRIGERATOR WHIRLPOOL WRT106TFDW01
Aaron B.
COOKTOP AMANA AGC6356KFB01 Replaced the knobs tested operations
Aaron B.
DRYER MAYTAG MGDB880BW0 "Unit idler wheel was squealing , replaced the idler pulley asm , tested ops normal now"
Aaron B.
WASHER MAYTAG MVWC565FW1 Check the unit drain pump is seized up replace the drain pump tested operations actuator was not working placed the drain pump and actuator assembly test operations in unit drain just design and now Agitates correctly
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Checked the unit freezer door gasket is not sealing up, used heat gun to heat up the gasket, freezer seal warped back into shape tested door unit seals up correct now operations normal at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Water filter housing is dripping causing water leakage, replaced as well drain line was iced over cleared tested drain unit drains out ok now as well operations ok now
Aaron B.
COOK TOP AMANA AGC6356KFB01 "Checked operations the left front burner was not igniting plugged upas spud causing the unit to not work on theat burner , also the cook top needs 3 control knobs they are cracked due to heat stress ordered parts ; ordrng 3 W10828610 (knob)s"
Aaron B.
WASHER WHIRLPOOL WTW8540BW1 Needs 3 call count Checked operations unit bearings are bad in spin sound a loud scraping noises needs a new wash plate and screw as well to needs at least a 3 call count wash plate is frozen on will have to break off ordered parts ; rqstng P&A on 1 W10435302 (bearing) and 1 WPW10076270 (screw) and 1 WPW10550318 (washplate)
Aaron B.
WASHER MAYTAG MVWB765FW0 "Checked operations unit cold water was not filling unit up bad water valve , replaced tested operations unit is now working as designed Pre ordered parts returned ; used 1 W11165546 (VALVE ASSEMBLY)"
Aaron B.
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced the dispenser and door latch assemmbly , tested ok at this time"
Aaron B.
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced the dispenser and door latch assembly , tested ok at this time"
Aaron B.
WASHER MAYTAG MVWX655DW1 "Checked unit, unit not shifting into spin put in diagnostics still the same, found the actuator not shifting , replaced and tested ok, recalibrated washer operations normal now ; used 1 W10913953 (ACTUATOR) from stock"
Aaron B.
WASHER MAYTAG MVWC300VW1 "Checked operations unit gearcase is stripped internally it’s not stroking left and right when agitating unit needs gearcase, coupling, and clutch, pump is dripping as well ordered parts ; rqstng P&A on 1 W10140307 (gearcase) and 1 WP3363394 (drain pump) and 1 WP8299642 (clutch)"
Aaron B.
DRYER WHIRLPOOL WGD4815EW2 Checked operations found nothing wrong with the dryer customer has the vent connection to their floor not connected advise customer to have it clamped and sealed with tape customers going to do so no manufacture repair needed for the dryer
Aaron B.
WASHER MAYTAG MVWC555DW0 Checked operations the unit wouldn’t shift into agitate after going out to spin check the actuator in the actuator was broken replace the actuator tested operations unit is working as designed now
Aaron B.
WASHER MAYTAG MVWC300VW1 Unit agitator upper cam assembly has stripped fins replaced the cam assembly
Aaron B.
WASHER MAYTAG MVWC300VW1 Unit agitator upper cam assembly has stripped, replaced the cam assembly tested operates ok now
Aaron B.
DRYER MAYTAG MGDC215EW2 "He said noises of grinding , checked front bearings, cleared the Debra tested operating normal the grate in the rear left exhaust pipe gets brown or black this is normal , operating normal"
Aaron B.
REFRIGERATOR MAYTAG MBF2258DEE00
Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMYW02 Replaced the right hand door assembly tested operations normal now
Aaron B.
DRYER MAYTAG MGDC400VW0 "Unit grinding , opened up checked wheels and Unit idler was rumbling and wheels , replaced tested operations normal at this time ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Aaron B.
DISHWASHER KITCHENAID KDFE104DSS5 "Customer is having a suds issue, using cascade with Dawn soap , sudsing in the unit causes a white film on dishes , advised to use the finish and run hot water before turning on the unit , tested ok after operating normal now"
Aaron B.
WASHER WHIRLPOOL WTW8500DC0 Replaced the lid lock assembly tested operations normal at this time
Aaron B.
OVEN KITCHENAID KODE500ESS04 "Checked operations , unit is steaming up in between glass , advised customer this in normal as long as it disappears which they said it did , operations normal at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRX735SDHBV00
Aaron B.
DISHWASHER KITCHENAID KDFE104HPS0 Checked operations found the customer is not using the rinse aid advise customer to use rented and water needs to be 120° minimum before you start the dishwasher for it wash and dry correctly also to use the extended drive to help unit is working at the time
Aaron B.
REFRIGERATOR WHIRLPOOL MSD2735GRB "Iced over drain , removed the evaporator cover cleared the drain , tested unit drains correct now , operations normal at this time"
Aaron B.
DRYER MAYTAG MGDC300BW1 "Checked operations rollers grinding replaced the rollers and idler plus belt , tested unit operations normal now at this time"