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Local Reviews
for Santa Paula, CA
Powered by Fluid LOCALGood service
Kimberly - Santa Paula, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Maytag repair
Carol - Santa Paula, CA
Thank you for service and advice on maintaining washing machine
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Pleased
Lawrence - Santa Paula, CA
The service man was very helpful.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are happy you had a great experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Kim and Jan - Santa Paula, CA
Raymond has great communication skills. Identified the problem right away. Would love to have him for future repairs.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Kerry - Santa Paula, CA
He was very knowledgeable and gave me a lot of good tips how to better use the washing machine.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Aaron was great
Carol - Santa Paula, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Whirlpool Fridge
Margarita - Santa Paula, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dryer
Marlene - Santa Paula, CA
Great service!!!
Response from Appliance Repair Specialist:
Hi Marlene We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Buffy
Janice - Santa Paula, CA
Response from Appliance Repair Specialist:
Hi Janice, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Buffy
Janice - Santa Paula, CA
Always enjoy getting prompt efficient service.
Response from Appliance Repair Specialist:
Hello Buffy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Jan
Jancie - Santa Paula, CA
Service was in a very timely manner, but nothing was really done to my dryer, so can't give opinion.
Excellent
Mary Alice - Santa Paula, CA
Great!
John - Santa Paula, CA
Response from Appliance Repair Specialist:
Hi John, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Awful service
David - Santa Paula, CA
the first time the technician came out they didnt have my warranty information so he left and couldnt do anything. I called out of work that day for nothing. They could have looked up my information and caled me to say they needed to reschedule. Then they had to order the parts which took two weeks. The second time they made an appointment the technician didnt end up showing ip because the parts didnt arrive. That was my second time calling off of work....for nothing! The third time they scheduled a tech he didnt end up showing because they overbooked him and it was too late. They call you a day before your appointment to let you know what time they are coming....if they end up showing up at all. Horrible service. I would not recommend this company unless it is the only option and you have warranty to cover repairs at no cost. Otherwise i would not pay for their service.
Response from Appliance Repair Specialist:
Hi David, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Roberta - Santa Paula, CA
Response from Appliance Repair Specialist:
Hello Roberta, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
M
AGUIRRE - Santa Paula, CA
Very satisfied with service. Explained everything I needed to know. Thank u
Response from Appliance Repair Specialist:
Hi Marie, You are very welcome. Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Aaron B.
DRYER MAYTAG MGD6630HC0 "Replaced the motor asm and base asm installed seal kit , reassembled, tested operations ok now at this time"
Aaron B.
RANGE WHIRLPOOL WFE505W0HZ1 "Retired the unit , the range now heats and works correct at this time"
Aaron B.
RANGE WHIRLPOOL WFE505W0HZ1 "Retired the unit , the range now heats and works correct at this time"
Aaron B.
WASHER WHIRLPOOL WTW8100BW "Checked unit f51 code was happening and unit was not spinning , checked the stator the rotor bolt was backed out , pulled rotor installed lock tight to the bolt , reinstalled to unit tested operations normal now at this time"
Aaron B.
DRYER ROPER RGD4516FW0 " Unit had a lint fire in the base , burnt the harness causing unit to stop working electrically needs a series of parts to correct also advised customer to correct the venting so this doesn’t happen again and help prevent a fire , ordered parts ; 1 4392065 (dryer repair kit) and 1 W10865760 (harns-wire) and 1 WP3392519 (thermal fuse) and 1 WPW10328463 (coil-valve)"
Aaron B.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Unit water is not coming in fast enough to fill the unit with enough water , customer has had the plumber out said the supply side was fast and adequate, ordered new water valve ; ordrng 1 W11175771 (valve-inlt)"
Aaron B.
DRYER MAYTAG MGD6630HC0 "Checked the unit thunders loud, ordered parts to correct the noises coming from the motor asm ; ordrng 1 W11086656 (motor-drve) and 1 W11401018 (SEAL KIT ) and 3 WP693995 (screw)s and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing) and 1 WPW10242878 (base)"
Aaron B.
FREEZER WHIRLPOOL WRF535SMBM00 " Checked unit not cooling , checked the refrigerant, low , checked for leaks , didn’t find any , replaced the filter dye drier , pulled vacuum on the system unit holds good recharged the system "
Aaron B.
RANGE WHIRLPOOL WFE505W0HZ1 "Unit has a bad oven control , ordered parts ; ordrng 1 W11314391 (cntrl-elec)"
Aaron B.
WASHER MAYTAG MVWB835DW3 "Replaced the console and main board , calibrated the unit operations normal at this time"
Aaron B.
WASHER MAYTAG MVWB835DW3 "Unit has an F6 E2, miscommunications between u I and main board needs main board and console called tech line said replace the main board and console at the same time ,ordered part ; rqstng P&A on 1 W11112656 (console)"
Aaron B.
WASHER MAYTAG MVWB835DW3 "Unit has an F6 E2, miscommunications between u I and main board needs main board and console called tech line said replace the main board and console at the same time ,ordered part ; 1 W11112656 (console)"
Aaron B.
M/W OTR WHIRLPOOL WMH32519HW4 Call microwave down replace the blower motor assembly tested operations unit is working as the site now
Aaron B.
FREEZER KITCHENAID KBSN608EPA01 "Jammed icemaker stuck in between harvest, Replaced the water valve and icemaker tested operations unit is working as designed now"
Aaron B.
M/W OTR WHIRLPOOL WMH32519HW4 Checked the unit fan motor is Seized and not moving let the customer know that I’m gonna order the new motor assembly but is it possible that it’s due to installation error order parts to correct issue; ordrng 1 W11252443 (motor-fan)
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Unit is hooked up to a floor drain and is siphoning , needs to be hooked up to a stand pipe at least 3 1/2 feet hi then the unit will fill to correct water amounts and will operate normal"
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "* Checked operations found the unit works as designed, Customers using way too much soap advising to use half a number one to number one line no more or use the pods one pot one wash put in first unit spins and agitates just fine customers instruct"
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "* Checked operations found the unit works as designed, Customers using way too much soap advising to use half a number one to number one line no more or use the pods one pot one wash put in first unit spins and agitates just fine customers instruct"
Aaron B.
WASHER MAYTAG MVWB765FW0 "Checked unit is grinding needs a new gear case and the other parts listed , the basket is wobbling as well Call dad tater to see if I could tighten up the basket to make it not wobble but it still wobbles in the basket nut was tight No needs a new basket ; ordrng 1 W10811957 (spin basket), 1 W10909670 (nut-spaner)"
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FBS01 Checked operations of the unit unit did not fill up with water and no ice maker functioning it failed on the test for self diagnostics replace the parts replace the icemaker. Tested operations unit filled and is operating normally at this time
Aaron B.
WASHER WHIRLPOOL MVWC565FW0 "Checked the unit found a lot of pipe sediment in the inlet cold water valve, cleared and tested unit fills correct now , advised to get an in line filter for the cold water line to prevent the sediment from collecting and possibly ruining the water valve in the future "
Aaron B.
OVEN WHIRLPOOL WFG525S0HW1 Replaced the igniter and found the big burner screw that holds it in place stripped how did a new screw with nut behind it tighten down so the unit is good ground it now unit is igniting correctly had this time operating normal
Aaron B.
OVEN WHIRLPOOL WFE525S0HS1 Replaced the main board tested operations normal at this time
Aaron B.
WASHER WHIRLPOOL WTW4800BQ1 "*Checked operations old clamp was not tight on the drain pump and hose , replaced with new clamp , tested operations unit is not leaking at this time ; used 1 WP285655 (CLAMP) from stock"
Aaron B.
OVEN JENN-AIR JGRP436WP02 Replaced the touch control asm powered up the unit tested ok at this time
Aaron B.
DISHWASHER JENN-AIR JDB9800CWP2 "Checked unit top rack has rusted racks under warranty ordered parts to correct the unit also has a busted right side adjuster ordered parts ; ordrng 1 W10194861 (dishrack), 1 WPW10082853 (pivot-tine) and 1 WPW10546503 (adjuster)"
Aaron B.
OVEN WHIRLPOOL WFE525S0HS1 "Checked operations unit main board , not heating in bake or broil cook top works ok , ordered the main board , unit would not go into diagnostics ether , ordered parts; ordrng 1 W11256088 (cntrl-elec)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Unit is not defrosting , freezer compartment is iced over , found a damaged connector to the heater , repaired the unit , Customer is going to defrost the unit for three days then turn the unit back on and The unit will cool as designed"
Aaron B.
OVEN JENN-AIR JGRP436WP02 "Needs part ; ordrng 1 WPW10464535 (cntrl-elec)"
Aaron B.
DISHWASHER MAYTAG MDB6759AWS2 Performed the rework customer permitted the part W10327037 and rework number R173BV to cover the trip and labor according to the rework unit is working as designed at this time
Aaron B.
WASHER MAYTAG MVWC565FW1 "Checked operations unit is not shifting , checked unit the cam asm was not working right , replaced tested operations ok now at this time , ops time are correct"
Aaron B.
REFRIGERATOR WHIRLPOOL NFHFJFJDKSKS Canceled at the door
Raymond H.
REFRIDGERATOR KITCHENAID n/a Replaced defrost timer. Tested unit. Unit functi9ns as designed. Cx will call back if unit continues.
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Checked operations unit is working correct , customer wash the comforter and it got off kilter unit is working as designed not meant for a comforter advise customer with an agitator version they have to wait in the loads greatly and I’ll comforters and huge rugs need to go to the laundry mat"
Aaron B.
WASHER WHIRLPOOL MVWC565FW0 "Checked the operations of the washer unit cold water valve, replaced the water valve tested operations ok"
Aaron B.
WASHER WHIRLPOOL WTW5000DW2 "Cx states the unit is grinding and squeaking checked the unit and underneath the washer in the gear case and belt cover"
Aaron B.
WASHER WHIRLPOOL WTW8100BW Replaced the hub asm and washplate asm tested ops ok now at this time
Aaron B.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "But the customer know of the service flash bulletin for cleaning all stainless steel surfaces Technical Service Pointer #: W10657156, The unit was squeaking when you open and close the door but it was up against the back wall of something called poured into the unit stop squeaking for the most part we level the unit tested operations unit is working as designed"
Aaron B.
DISHWASHER KITCHENAID KDTE304GPS0 "Replaced the pump and motor asm tested operations , unit is now working as designed"
Aaron B.
WASHER WHIRLPOOL WTW8100BW "Unit won’t spin , f51 code the unit basket not engaging unit clunks and doesn’t go in to spin needs hub and wash plate ordered parts ; ordrng 1 W10820039 (hub) and 6 WP8533953 (screw)s"