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Local Reviews
for San Marino, CA

Appliance Repair Specialist Rated 4.9 out of 5 stars based on 18 customer reviews

Map of San Marino, CA

Golden Rule service!




Review of Appliance Repair Specialist

We were treated so well. All of our concerns were listened to and addressed. We were sent a bill erroneously because our appliance was under KitchenAid warranty, so that is why the bill rating is low. Please make sure the bill we were sent is corrected. Thank you!


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of San Marino, CA

Great Service




Review of Appliance Repair Specialist

Juan did a efficient and great job of repairing our ice maker dispensing function.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your ice maker is up and running. Thank you for your time and business.


Map of San Marino, CA

Juan was wonderful, very professional and polite.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of San Marino, CA

Great Service




Review of Appliance Repair Specialist

I will surely use again and recommend Appliance Repair Specialists to others.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!


Map of San Marino, CA

Great service




Review of Appliance Repair Specialist

Very good and fixed the problem!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Map of San Marino, CA

Great job!




Review of Appliance Repair Specialist

Juan was excellent - he provided exactly what we needed with a wonderful attitude!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Juan! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of San Marino, CA

great job




Review of Appliance Repair Specialist

Wonderful job by Juan - appreciate the great service and good attitude!


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a great experience with Juan at Appliance Repair.


Map of San Marino, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of San Marino, CA

Delia Hermandez




Review of Appliance Repair Specialist

The repair man was very professional and helpful!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service! We greatly appreciate you taking the time to provide feedback. Thank you for your time and business.


Map of San Marino, CA

Steve was very professional and very knowledgeable.




Review of Appliance Repair Specialist

Steve was an excellent representative of the company he works for. Very polite and professional as well as being very knowledgeable in detecting the problem. He is an outstanding representative for your company.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Steve at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Warranty service for my Jenn-Air ovens




Review of Appliance Repair Specialist

Unfortunately my 2 month old Jenn-air ovens died after I ran the factory self-cleaning cycle. The only upside is that Jenn-air sent out a very professional technician to fix the issue and he was able to figure it out quickly; still waiting for the right parts so he can complete the repair, but seems like we're almost done. Would have been better if Jenn-Air had given the repair company all the information ahead of time so they could have brought all the right parts in one visit.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We appreciate it and are happy you had a great experience with our company. If there is anything we could have done on our end to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service, professional and knowledgeable




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Antonio Cailan




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Andrew




Review of Appliance Repair Specialist

Had endless trouble with our Kitchen Aid refrigerator. Appliance repair specialists sent a technician that did a great job. Very satisfied.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Knew how to fix problem




Review of Appliance Repair Specialist

Explained what was causing the door hinges to make noise. Fixed the problem. Service covered by warranty.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


“Great Service. Awesome Price!”




Review of Appliance Repair Specialist

Very professional


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service!




Review of Appliance Repair Specialist

Brian did an excellent job in fixing our ice maker. Highly recommended.


Great service technician




Review of Appliance Repair Specialist


Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked unit found temp in ffc at 39 degrees when set for 36 after door being opened twice. Fc at 7 degrees. Unit is within specs. Found fc light module out along with dimmed lights on top of refrigerator which run on the same circuit. Removed and replaced fc module, unit now checks ok. Part number used (W10695459)"

Near Woodlawn Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KURR304ESS00 "Unit leaning to the front, customer concerned door does not close by itself when letting it go midway closing(slamming it). Raised front feet the most possible, door hinge making contact with shelf above unit. Showed customer how door is closing properly. Informed customer door is not made to swing close by itself, proper way to close it, is to push the door closed until it makes contact with the cabinet. Unit’s door is working as designed."

Near Waverly Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced mullion heater assembly. Tightened fresh food compartment and freezer door handles. ( screws) Checked ops, fresh food doors, unit is opening and closing properly."

Near Adair St, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIG/SIDE-BY-S KITCHEN AID KBSN608ESS Installed data loggers. Found unit working properly when I showed up.

Near S Oak Knoll Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Replaced heater fill tube for fresh food compartment ice maker. Ran diagnostics, ice maker is working properly, it filled as designed."

Near Blackstone Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFC302ESS00 Mullion heater assembly is cracked. Mullion heater needs to be replaced. (Gray); ordrng 1 W11177238 (rail-mulln)

Near Adair St, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics, ice maker ops checked fine. During fill test, no water to ice maker. Removed ice maker, found fill tube heater’s wire broken. Fill tube needs to be replaced.; ordrng 1 W11230096 (tube-water)"

Near Blackstone Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found proper temps on both compartments. Advised cx to monitor product temp and not air temp. Showed cx with my thermocouple. Unit checks ok.

Near Chaucer Rd, San Marino, CA 91108
Juan G.

Juan G.

ALPHA WHIRLPOOL WFW97HEXW2 "Door bellow drain holes were clogged, causing flooding in bellow area. Cleared drain holes, showed customer how properly maintain bellow. Checked ops, unit is working fine now."

Near S Oak Knoll Ave, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5005KW0 "Unit not leveled properly, it was leaning to the right. Upon inspecting/working on the unit, noticed tile floor is not leveled itself, floor is uneven. Some tiles are sunk in at some points, sticking out in others. Pulled unit forward and leveled the best I could. "

Near Ramiro Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), rqstng P&A on 1 W11390070 (FFC RIGHT SIDE DOOR)"

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 Checked unit found frost build up on fc. Gasket had a gap on it. Used heat gun to treat gasket unit now checks ok.

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), 1 W11390070 (FFC RIGHT SIDE DOOR)"

Near Lorain Rd, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Replaced tub to pump hose. Checked for leaks, no leaks visible at the time of service."

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replaced auger motor shaft and spring. Checked ops, unit is working fine."

Near Rubio Dr, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KBSN602ESS01 "Customer concerned fresh food door props open when the freezer door is closed. Customer also complaints fresh food door sticks out about .2 of an inch. to the front, compared to freezer door. Checked fresh food door gasket, gasket is making good contact with cabinet throughout the perimeter. Explained to customer both compartments share the same air ways via the air return vent. When either door is closed, the other one is going to move slightly specially when the door is closed with force. Opened and closed doors normally, neither one propped open. Advised customer not to slam either door when closing. Called tech line to report issues, tech line agrees doors are working properly. Fresh food door sticking out a bit, is considered cosmetic and it isn’t covered by the warranty. SR 7728397295"

Near E California Blvd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL JS48PPFXDB00 "Removed and replaced inverter, unit now working as designed."

Near Ridgeway Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice build up around ice maker compartment preventing I.M. feeler arm from moving proper. Ice also on auger motor connector not allowing ice bin from fitting properly. Customer blocking airways in fresh food compartment. De iced ice maker/ bin area. Advised customer not to push items all the way against rear wall for proper air flow. Checked ops, unit is working fine."

Near N Granada Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Auger motor would turn on, but auger was not engaging. Auger’s drive shaft had slipped down too far. Corrected shaft’s position, checked ops, unit is dispensing ice properly now."

Near Rubio Dr, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Upon further inspection, found unit leaking from tub to drain pump hose. A couple of toothpicks had made their way into it, poking a small hole on the hose. Customer is unhappy, once they saw how the unit was leaking from the hose, they questioned how that was missed. Customer feels the replacement of the bellow was not necessary, and will like some type of credit for it. ; ordrng 1 W11366249 (HOSE)"

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

KITCHEN WHIRLPOOL WDF520PADW7 "Unit not draining properly. Accessed drain pump, cleared out some debris from pump. Checked ops, unit drained better, but still slow. Black rubber hose is being used to extend unit’s drain hose to be able to reach the air gap. Cleared a partial clog on that hose. Checked draining ops, unit is now draining properly. Advised customer to replace the two hoses connected to the air gap."

Near Wallingford Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KSC24C8EYY01 "Unit leaking water from fresh food compartment. Found fresh food evaporator drain hole was clogged, given traces of various spills. Cleared out drain hole. Checked ops, drain hole is clear, water drains through fine."

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Replaced door bellow. Checked ops, bellow fits properly, no leaks present."

Near Carlisle Dr, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL MODEL No adult in home. RS.

Near Ridgeway Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Checked unit found compressor and fans running but unit not cooling at all. Entered diagnostics found thermistors registering 80 degrees. Performed cooling test 10 and compressor made an abnormal knocking noise discharge has heat signature but just a few inches from compressor. No frost pattern at all. Seems like a bad compressor. Unit equipped with uv dye drier found no dye. Informed cx of diagnosis, Cx refused service because they feel it’s unfair to have a major repair on a unit they have just purchased."

Near Carlaris Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced all listed parts. Checked ops, unit is working fine."

Near S Santa Anita Ave, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KSSS48QHX00 "Checked unit found fc at 19 degrees, not a full frost pattern on unit/ compressor and fans are running. Informed cx this is a sealed system issue. Also informed him that it would need to be fully rebuilt to avoid further issues. Clarify to cx I do not have the time to sit there and wait for him to sort out anything with another company or service provider as I am not involved in no way,shape or form with them."

Near Cambridge Rd, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL MAH6700AWW "Ran diagnostics, unit filled and agitated properly. Unit did not drain when it was supposed to. Checked voltage at drain pump, none present. Checked voltage at main control board, none coming out to drain pump. Main control board needs to be replaced, part is no longer available. Communicated findings and part status to customer. Unable to proceed with repair."

Near Chandler Pl, San Marino, CA 91108
Juan G.

Juan G.

DISHWASHER WHIRLPOOL MDB8750AWB "Replaced detergent/rinse aid dispenser. Checked ops, dispenser is working properly, as well as all other functions of unit.On previous visit had instructed customer to use a couple of AFFRESH tablets to clean u it. Customer did, but still a lot of calcium buildup up throughout unit."

Near Belhaven Rd, San Marino, CA 91108
Juan G.

Juan G.

OVEN WHIRLPOOL KODE500ESS04 "Customer concerned oven temperature not getting up to what is selected. Ran diagnostics, no error codes stored.Ran a baking cycle on both ovens, temperature was between 310 and 320 both ovens when the preheat alarm went off. Reported that to tech line, they advised since the oven sensors are close to the broil elements, reading during preheat is higher that it actually is, to allow oven to cycle at least 3 times for proper temperature readings. Upon allowing ovens to work, it was determined to calibrate oven temperature to plus 20. Advised customer to use oven, and to monitor results. To allow 10 minutes after preheat alarm to allow unit to cycle two to three times for more accurate temperature in cavity.Customer also concerned about fan running too long. Informed customer it’s a cooling fan running, it will run as long as necessary to cool cabinet and controls cavity to prevent any overheating damage."

Near Warwick Rd, San Marino, CA 91108
Juan G.

Juan G.

DISHWASHER WHIRLPOOL MDB8750AWB "Customer concerned white particles left on glasses. Ran diagnostics, found water temperature coming into unit at 90 degrees, should be at 120. A lot of calcium build up on upper rack tracks. Detergent dispenser getting stuck at times. Wash motor is working fine. Detergent dispenser needs to be replaced.Instructed customer to clean unit with AFFRESH, and to run sink faucet until water temperature feels very hot before starting unit.Found leak on left side of unit, leak is coming from a filtration system under sink. Pointed leak, and source to the customer.; ordrng 1 WP99003317 (dispenser)"

Near Belhaven Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced both fresh food compartment light switches. Checked ops, both switches are working fine."

Near Kensington Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Right side fresh food door switch is broken, left hand switch not working properly. Both switches need to be replaced.; ordrng 2 W11396033 (DOOR SWITCH )s"

Near Kensington Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Right side fresh food door switch is broken, left hand switch not working properly. Both switches need to be replaced.; ordrng 2 W11396033 (DOOR SWITCH )s"

Near Kensington Rd, San Marino, CA 91108
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced RC evaporator motor/ harness/ thermistor and support. Relocated and secured thermistor with foil tape and zip tie. Unit is cooling properly at this time. customer to allow 24 hours before loading food, allow 2-3 days for ice. Complete."

Near Palmas Dr, San Marino, CA 91108
Juan G.

Juan G.

COOKTOP KITCHENAID KCED606GBL01 "Replaced all 5 burner switches. Checked ops, switches are working fine. Upon reinstalling the unit, found unit’s frame box is dropping too low, because there are no support brackets used for installation. The control box for the burner switches sags down, pulling the burner knobs down with it, making it hard for the switches to be turned.Pointed issue to the customer, explained it’s an installation issue. Customer to correct installation and support unit properly."

Near Lorain Rd, San Marino, CA 91108
Juan G.

Juan G.

DRYER WHIRLPOOL MLG2000AWW "Noticed a small garment stuck on blower wheel housing. Disassembled unit’s front to access blower wheel. Removed a piece of underwear. Reassembled unit, checked ops. unit is working fine."

Near Winston Ave, San Marino, CA 91108
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Ran diagnostics. Found RC evaporator completely iced up. Per service pointer # W11092686E labor S-code s16360. Unit MUST be completely defrosted for 3 days before service with RC doors open.. Needs RC evaporator fan/ harness/ thermistor, support, and damper control. ; ordrng 1 W11033168 (HARNESS/ EVAPORATOR MOTOR/ THERMISTOR ) and 1 WPW10389152 (SUPPORT )"

Near Palmas Dr, San Marino, CA 91108
Juan G.

Juan G.

DRYER WHIRLPOOL WGD9470WW2 "F70 No communication between main board and console panel. It is recommended the main control board to be replaced, if that doesn’t correct issue, then console will need to be replaced. (Console is discontinued)Customer declines repair at this time."

Near Sherwood Rd, San Marino, CA 91108
Juan G.

Juan G.

COOKTOP KITCHENAID KCED606GBL01 "Switches mechanism not working properly, they get stuck. Not springing back up. All five burner switches need to be replaced.; ordrng 1 W10843843 (switch-inf) and 1 W10857622 (switch-inf) and 1 W10911303 (switch-inf) and 2 W10917724 (switch-inf)s"

Near Lorain Rd, San Marino, CA 91108