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Local Reviews
for San Marino, CA

Appliance Repair Specialist Rated 5.0 out of 5 stars based on 20 customer reviews

Map of San Marino, CA

good




Review of Appliance Repair Specialist

clean tidy


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of San Marino, CA

Knowledgeable technician




Review of Appliance Repair Specialist

Francisco knows the product better than the engineers who designed it.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of San Marino, CA

Golden Rule service!




Review of Appliance Repair Specialist

We were treated so well. All of our concerns were listened to and addressed. We were sent a bill erroneously because our appliance was under KitchenAid warranty, so that is why the bill rating is low. Please make sure the bill we were sent is corrected. Thank you!


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of San Marino, CA

Great Service




Review of Appliance Repair Specialist

Juan did a efficient and great job of repairing our ice maker dispensing function.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your ice maker is up and running. Thank you for your time and business.


Map of San Marino, CA

Juan was wonderful, very professional and polite.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of San Marino, CA

Great Service




Review of Appliance Repair Specialist

I will surely use again and recommend Appliance Repair Specialists to others.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!


Map of San Marino, CA

Great service




Review of Appliance Repair Specialist

Very good and fixed the problem!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Map of San Marino, CA

Great job!




Review of Appliance Repair Specialist

Juan was excellent - he provided exactly what we needed with a wonderful attitude!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Juan! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of San Marino, CA

great job




Review of Appliance Repair Specialist

Wonderful job by Juan - appreciate the great service and good attitude!


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a great experience with Juan at Appliance Repair.


Map of San Marino, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Delia Hermandez




Review of Appliance Repair Specialist

The repair man was very professional and helpful!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service! We greatly appreciate you taking the time to provide feedback. Thank you for your time and business.


Steve was very professional and very knowledgeable.




Review of Appliance Repair Specialist

Steve was an excellent representative of the company he works for. Very polite and professional as well as being very knowledgeable in detecting the problem. He is an outstanding representative for your company.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Steve at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Warranty service for my Jenn-Air ovens




Review of Appliance Repair Specialist

Unfortunately my 2 month old Jenn-air ovens died after I ran the factory self-cleaning cycle. The only upside is that Jenn-air sent out a very professional technician to fix the issue and he was able to figure it out quickly; still waiting for the right parts so he can complete the repair, but seems like we're almost done. Would have been better if Jenn-Air had given the repair company all the information ahead of time so they could have brought all the right parts in one visit.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We appreciate it and are happy you had a great experience with our company. If there is anything we could have done on our end to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service, professional and knowledgeable




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Antonio Cailan




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Andrew




Review of Appliance Repair Specialist

Had endless trouble with our Kitchen Aid refrigerator. Appliance repair specialists sent a technician that did a great job. Very satisfied.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Knew how to fix problem




Review of Appliance Repair Specialist

Explained what was causing the door hinges to make noise. Fixed the problem. Service covered by warranty.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


“Great Service. Awesome Price!”




Review of Appliance Repair Specialist

Very professional


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service!




Review of Appliance Repair Specialist

Brian did an excellent job in fixing our ice maker. Highly recommended.


Great service technician




Review of Appliance Repair Specialist


Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTM354DSS5 "Checked unit found control was locked, unlocked control tested ops and leveled unit now working properly."

Near Warwick Rd, San Marino, CA 91108
Juan G.

Juan G.

DISHWASHER WHIRLPOOL KUDS24SEBL1 "Inner door panel is off shape at the bottom, it is loose, not allowing for proper lower door seal to make good contact. Unable to proceed with the repair, due to the panel being discontinued. Customer is going to purchase a new unit. Recommended to stay with Kitchen aid branded unit."

Near Lorain Rd, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW95HEXW2 "F6e1. Cleared error code. Tried accessing diagnostics, unit would go into it, door will lock, but would not go through diagnostics. Manually opened door, checked door lock ops, door lock checked fine. Motor control board needs to be replaced.; ordrng 1 WPW10374126 (cntrl-elec)"

Near Rubio Dr, San Marino, CA 91108
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW8200YW0 "Removed and replaced bearing kit,and tub hub. Tested ops unit now working as intended."

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW8200YW0 Checked unit found bad spin bearing and stripped tub hub. ; ordrng 1 W10820039 (hub)

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

DRYER WHIRLPOOL GGW9250PW0 "Checked unit found dryer not starting. Dryer drum not tumbling, found blower ok but drive ,Drive motor needs to be replaced. Cx declined repair at this moment."

Near Plymouth Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 Part was dented on one of the corners sending back and re ordering.; ordrng 1 W11390070 (FFC DOOR)

Near Lorain Rd, San Marino, CA 91108
Juan G.

Juan G.

OVEN WHIRLPOOL WOS72EC0HS01 "F6e0 Cleared error code. Called tech line, they advised to follow instructions for service pointer W11437808. Followed instructions, app. showed update available for oven, selected to update. Oven updated accordingly. Per service pointer, advised customer to allow a couple of hours to check on app if any other update is available.SR 7729179779"

Near Sierra Madre Blvd, San Marino, CA 91108
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD9400SU0 "Removed and replaced motor,belt,and blower, serviced dryer. Unit now working properly."

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD9400SU0 Ordering blower wheel because it may break when I remove it due to age of product.; ordrng 1 WP697772 (blower wheel)

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFN502ESS02 Removed and replaced led modules unit now working as intended.

Near La Mirada Ave, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFN502ESS02 Ordering parts needed for repair.; ordrng 3 W11462342 (MODULE )s

Near La Mirada Ave, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFN502ESS02 Checked unit found bad led module. Removed and replaced module left lower ffc. Unit now checks ok.

Near La Mirada Ave, San Marino, CA 91108
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD9400SU0 Checked unit found unit working but with a strong hum at start up and burnt smell. Unit needs new drive motor. Will also clean unit out and replace belt.; ordrng 1 279787 (motor)

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked unit found temp in ffc at 39 degrees when set for 36 after door being opened twice. Fc at 7 degrees. Unit is within specs. Found fc light module out along with dimmed lights on top of refrigerator which run on the same circuit. Removed and replaced fc module, unit now checks ok. Part number used (W10695459)"

Near Woodlawn Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KURR304ESS00 "Unit leaning to the front, customer concerned door does not close by itself when letting it go midway closing(slamming it). Raised front feet the most possible, door hinge making contact with shelf above unit. Showed customer how door is closing properly. Informed customer door is not made to swing close by itself, proper way to close it, is to push the door closed until it makes contact with the cabinet. Unit’s door is working as designed."

Near Waverly Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced mullion heater assembly. Tightened fresh food compartment and freezer door handles. ( screws) Checked ops, fresh food doors, unit is opening and closing properly."

Near Adair St, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIG/SIDE-BY-S KITCHEN AID KBSN608ESS Installed data loggers. Found unit working properly when I showed up.

Near S Oak Knoll Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Replaced heater fill tube for fresh food compartment ice maker. Ran diagnostics, ice maker is working properly, it filled as designed."

Near Blackstone Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFC302ESS00 Mullion heater assembly is cracked. Mullion heater needs to be replaced. (Gray); ordrng 1 W11177238 (rail-mulln)

Near Adair St, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Ran diagnostics, ice maker ops checked fine. During fill test, no water to ice maker. Removed ice maker, found fill tube heater’s wire broken. Fill tube needs to be replaced.; ordrng 1 W11230096 (tube-water)"

Near Blackstone Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found proper temps on both compartments. Advised cx to monitor product temp and not air temp. Showed cx with my thermocouple. Unit checks ok.

Near Chaucer Rd, San Marino, CA 91108
Juan G.

Juan G.

ALPHA WHIRLPOOL WFW97HEXW2 "Door bellow drain holes were clogged, causing flooding in bellow area. Cleared drain holes, showed customer how properly maintain bellow. Checked ops, unit is working fine now."

Near S Oak Knoll Ave, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5005KW0 "Unit not leveled properly, it was leaning to the right. Upon inspecting/working on the unit, noticed tile floor is not leveled itself, floor is uneven. Some tiles are sunk in at some points, sticking out in others. Pulled unit forward and leveled the best I could. "

Near Ramiro Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), rqstng P&A on 1 W11390070 (FFC RIGHT SIDE DOOR)"

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 Checked unit found frost build up on fc. Gasket had a gap on it. Used heat gun to treat gasket unit now checks ok.

Near Lorain Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), 1 W11390070 (FFC RIGHT SIDE DOOR)"

Near Lorain Rd, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Replaced tub to pump hose. Checked for leaks, no leaks visible at the time of service."

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replaced auger motor shaft and spring. Checked ops, unit is working fine."

Near Rubio Dr, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KBSN602ESS01 "Customer concerned fresh food door props open when the freezer door is closed. Customer also complaints fresh food door sticks out about .2 of an inch. to the front, compared to freezer door. Checked fresh food door gasket, gasket is making good contact with cabinet throughout the perimeter. Explained to customer both compartments share the same air ways via the air return vent. When either door is closed, the other one is going to move slightly specially when the door is closed with force. Opened and closed doors normally, neither one propped open. Advised customer not to slam either door when closing. Called tech line to report issues, tech line agrees doors are working properly. Fresh food door sticking out a bit, is considered cosmetic and it isn’t covered by the warranty. SR 7728397295"

Near E California Blvd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL JS48PPFXDB00 "Removed and replaced inverter, unit now working as designed."

Near Ridgeway Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice build up around ice maker compartment preventing I.M. feeler arm from moving proper. Ice also on auger motor connector not allowing ice bin from fitting properly. Customer blocking airways in fresh food compartment. De iced ice maker/ bin area. Advised customer not to push items all the way against rear wall for proper air flow. Checked ops, unit is working fine."

Near N Granada Ave, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Auger motor would turn on, but auger was not engaging. Auger’s drive shaft had slipped down too far. Corrected shaft’s position, checked ops, unit is dispensing ice properly now."

Near Rubio Dr, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Upon further inspection, found unit leaking from tub to drain pump hose. A couple of toothpicks had made their way into it, poking a small hole on the hose. Customer is unhappy, once they saw how the unit was leaking from the hose, they questioned how that was missed. Customer feels the replacement of the bellow was not necessary, and will like some type of credit for it. ; ordrng 1 W11366249 (HOSE)"

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

KITCHEN WHIRLPOOL WDF520PADW7 "Unit not draining properly. Accessed drain pump, cleared out some debris from pump. Checked ops, unit drained better, but still slow. Black rubber hose is being used to extend unit’s drain hose to be able to reach the air gap. Cleared a partial clog on that hose. Checked draining ops, unit is now draining properly. Advised customer to replace the two hoses connected to the air gap."

Near Wallingford Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL KSC24C8EYY01 "Unit leaking water from fresh food compartment. Found fresh food evaporator drain hole was clogged, given traces of various spills. Cleared out drain hole. Checked ops, drain hole is clear, water drains through fine."

Near Carlisle Dr, San Marino, CA 91108
Juan G.

Juan G.

WASHER WHIRLPOOL WFW9351YW00 "Replaced door bellow. Checked ops, bellow fits properly, no leaks present."

Near Carlisle Dr, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL MODEL No adult in home. RS.

Near Ridgeway Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Checked unit found compressor and fans running but unit not cooling at all. Entered diagnostics found thermistors registering 80 degrees. Performed cooling test 10 and compressor made an abnormal knocking noise discharge has heat signature but just a few inches from compressor. No frost pattern at all. Seems like a bad compressor. Unit equipped with uv dye drier found no dye. Informed cx of diagnosis, Cx refused service because they feel it’s unfair to have a major repair on a unit they have just purchased."

Near Carlaris Rd, San Marino, CA 91108
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced all listed parts. Checked ops, unit is working fine."

Near S Santa Anita Ave, San Marino, CA 91108