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Local Reviews
for San Dimas, CA

Rated 4.0 out of 5 stars based on 4 customer reviews

Map of San Dimas, CA

Erroneous Diagnosis




I paid a $115.00 service fee that turned out to be an erroneous diagnosis of the problem. I was told that there was nothing wrong with the washer, but when I hired another service company, it was found out that it needed a replacement valve. I believe that your service guy DID NOT want to work on stackable dryer/washer. I just wished that he should have been honest about it and NOT gave me an alibi that it was a plumbing problem/issue. Based on above experience - I will NEVER EVER use this company that Whirlpool contracted locally and will NOT call Whirlpool for service referrals EVER again..


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of San Dimas, CA

Excellent service




Fast, accurate


Response from Appliance Repair Specialist:

Hello Maya, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!


Map of San Dimas, CA

Professional service




Appliance repair specialists Mr. Tyler Fields service technician is a professional service guy.


Map of San Dimas, CA

professional




Wonderful service, very professional, cleaned up after repair,


Response from Appliance Repair Specialist:

Hi Flora, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tim!


Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRS588FIHV Customer stated that the water filter is not working. Tested found filter is defective. Customer to replace filter all works good at this time.

Near N Basilio Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

WASHER MAYTAG MVWB725BW0 Customer stated that the unit is leaking. Found failed bearing which is leaking water to the rotor causing rotor to rub on stator. Removed and replaced bearing kit stator and rotor and basket. Tested all works good at this time.

Near Berkshire Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

WASHER MAYTAG MVWB725BW0 "Basket will not come out; ordrng 1 W10518300 (basket), used 1 W10435302 (BEARING) from stock"

Near Berkshire Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

COOK TOP KITCHENAID KGCU467VSS01 Customer stated that the burners are not igniting on the cooktop. Found no power at the outlet. Tested on another outlet and unit is working to specs.

Near Calle Serra, San Dimas, CA 91773
Tyler F.

Tyler F.

DRYER WHIRLPOOL MCG8000AWW Found lint in the flame tube was causing smell. Cleared lint and tested all works good at this time. Service call covered by whirlpool.

Near Ashby Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

WASHER ROPER RTW4640YQ1 Customer stated that when she last used the washer it leaked all over the floor. Cycle tested unit and found leak is coming from drain in customers home. Customer to have drain cleaned out before using again. Calibrated unit all works good at this time.

Near Vía Del Sol, San Dimas, CA 91773
Tyler F.

Tyler F.

DRYER WHIRLPOOL MCG8000AWW "Customer stated that the dryer smells like something is burning. Found smell is rubbing and belt is making noise. Ordering idler and belt. Whirlpool to pay service call and labor.; ordrng 1 341241 (belt,drive) and 1 WP31001710 (idler arm)"

Near Ashby Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

WASHER MAYTAG MVWB725BW0 Customer stated that the unit is leaking. Found failed bearing which is leaking water to the rotor causing rotor to rub on stator. Ordering bearing kit stator and rotor in stock.; rqstng P&A on 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)

Near Berkshire Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW9151YW00 "Customer stated that unit has long fill error code. Cycle tested unit and can hear the cold water valve coming on but not water is coming out"

Near E Commercial St, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Customer stated that the freezer is leaking. Found the drain tube is clogged. Removed cleared and tested all works good at this time. Customer to defrost unit to remove all ice.

Near N Amelia Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer stated that the unit is not cooling in either compartment. Found sealed system leak in refer evaporator. Removed and replaced compressor dryer and evaporator. Vacuumed system and charged with Freon.Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (REFRIGERANT ) from stock"

Near Yorkshire Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated ice maker is still not working. Found ice maker is cycling but fill tube in door is pinched or kinked. Water has never made it to ice maker since door was installed.; ordrng 1 LW10367517 (dor-fip ms)

Near Martingale Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated that the water is not dispensing cold. Instructed customer on how the system works and showed him the reservoir and too keep items from going to far back on shelves blocking air flow. All works good at this time.

Near Ave Bernardo, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer stated that the unit is not cooling in either compartment. Found sealed system leak in refer evaporator. Ordering compressor and evaporator. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)

Near Yorkshire Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRSC503ESS01 Customer states ice maker still not working. Cycle tested ice maker found that unit only works when door is held at a certain spot. Voltage drops to ice maker when door is moved. Door has a broken wire in harness. Removed and replaced door. Tested all works good at this time.

Near Pso Placita, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSC24C8EYY02

Near Martingale Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that ice bin not staying in place and ice maker is not working. Found ice maker is stalling. Removed and replaced ice bin and ordering ice maker in stock.; ordrng 1 WPW10756907 (icemaker)

Near Martingale Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRB322DMBW "Customer stated that ice maker is not working. Found ice maker was just installed by another company. Jumped ice maker, ice maker cycled and filled with water."

Near W 5th St, San Dimas, CA 91773
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer states unit is not making ice. Found optics do not have power as well as ice maker. Found wire harness is damaged at the door hinge going into the door. Removed and replaced door. Tested all works good at this time.

Near Martingale Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

M/W OTR KITCHENAID KMHS120ESS2 Customer stated that door will not close. Found interlocks were kicked back and would not engage door. Fixed interlocks and tested all works good at this time.

Near N San Dimas Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Removed and replaced gas coil tested all works good at this time.

Near Vía Alameda, San Dimas, CA 91773
Steven W.

Steven W.

MICROWAVE WHIRLPOOL WMC50522AS1 Total replacement warranty. Unit is built- in with trim kit. Unit came with new home manufactured home. SR 772328140 called trade partners. Complete.

Near W Cienega Ave, San Dimas, CA 91773
Steven W.

Steven W.

M/W OTR WHIRLPOOL WMH32519HV1 "Ran diagnostics. Found magnetron is noisy, not heating. Replaced magnetron, HV diode. Load tested ok several times. Heating, turntable, blower, control, lights are working properly. Complete."

Near Wellington Rd, San Dimas, CA 91773
Tyler F.

Tyler F.

DRYER MAYTAG MGDX655DW2 Customer stated that unit is making a rattling noise when running. Found front motor bracket was not installed on motor. Reinstalled and tested all works good at this time.

Near Columbiana Dr, San Dimas, CA 91773
Tyler F.

Tyler F.

DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)

Near Vía Alameda, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool washer WTW5000DW1 The unit will not drain or spin. Found error codes for long drain and lid latch. Found drain hose is kinked and too far into drain. Fixed hose. Removed and replaced lid latch W10838613 (LATCH). Calibrated and tested all works good at this time.; Job Complete.

Near S Gaffney Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool refrigerator WRT518SZFM00 freezer door and refrigerator door not sitting properly and have gaps between the door seal and the cabinet. Removed and replaced spacers to space doors out so they can seal properly. Tested all works good at this time. Used 4 washers.

Near E Baseline Rd, San Dimas, CA 91773
Tyler F.

Tyler F.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 unit stopped making ice. Removed and replaced ice maker with new ice maker kit. Cycled ice maker all works good at this time.; used 1 W10882923 (ICEMAKER)

Near W Allen Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

kitchenaid refrigerator KBSD608ESS00 Unit stared changing temp settings on its own. Ordering console in stock.; ordrng 1 W10798005 (contrl-box), Removed and replaced console tested all works good at this time.

Near Paseo Jacinta, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool refrigerator WRT134TFDW00 unit is not cooling in both compartments. Unit has a sealed system leak. Ordering compressor and evaporator in stock. ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), Removed and replaced dryer compressor and evaporator. Vacuumed system and charged with Freon. Tested all works good at this time. used 5 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)

Near Puente Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

kitchenaid refrigerator KRFC604FSS00 Unit had leaked after customer defrosted told customer that defrost fills the pan and if they moved the unit it may have splashed over. Hasn’t leaked since. All works good at this time.

Near Essex Rd, San Dimas, CA 91773
Timothy J.

Timothy J.

whirlpool dryer WGD7300XW0 unit is making noise. Found failed idler pulley. Replaced rollers and idler with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT)

Near Martingale Ct, San Dimas, CA 91773
Tyler F.

Tyler F.

WHIRLPOOL WASHER WFW8300SW05 unit will not spin. Found belt had came off and twisted around the motor. Ordering belt.; ordrng 1 WP8540101 (belt),Removed and replaced belt. Tested all works good at this time.; Job Complete

Near W Vía Vaquero, San Dimas, CA 91773
Tyler F.

Tyler F.

KITCHENAID REFRIGERATOR KRFC604FSS00 Customer states unit is not making ice cycled ice maker, cycled and filled with no problem. Found ice buildup in freezer may have caused ice maker to slow down. Customer to defrost unit. All works good at this time.; Job Completed

Near Essex Rd, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool oven J9855VUV Customer states unit is not heating on the upper oven. Found display board has voltage but is not accepting selections and no display. Control has been discontinued and is no longer available. Job Completed.

Near Cll Violeta, San Dimas, CA 91773
Tyler F.

Tyler F.

kitchenaid refrigerator KSC24C8EYY03 Customer states display is not working. Found display is not always responding. Removed and replaced user interface WPW10623103 (control). Tested all works good at this time.

Near Calle Francesca, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool dryer MCG8000AWW Customer states steamer in dry clean cabinet is not working and steam reservoir is leaking. Parts for dryer cleaner are no longer available and unit is unrepairable at this time; Job Completed

Near Avenida Entrada, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool reafrigerator WRX735SDHZ00 Customer states ice maker quit working, removed and replaced ice maker WPW10300024. Tested all works good at this time.

Near W 4th St, San Dimas, CA 91773
Tyler F.

Tyler F.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 nit is not cooling and ice maker had error code. Removed and replaced ice maker and evaporator fan harness. Tested all works good at this time. USED 1 W11087438 (motor-evap)

Near N Belleview Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

KITCHENAID REFRIGERATOR KRFF507ESS01 Refer is not cooling. Found evaporator is frozen removed and replaced evaporator fan motor harness tested all works good at this time.; Job Cmpltd, USED 1 W11033168 (harns-wire)

Near W Covina Blvd, San Dimas, CA 91773