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Local Reviews
for San Bernardino, CA

Appliance Repair Specialist Rated 4.3 out of 5 stars based on 16 customer reviews

Map of San Bernardino, CA

Technician really rude




Review of Appliance Repair Specialist


Map of San Bernardino, CA

Did a great job, also explained reason for refrigerator to work better




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of San Bernardino, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of San Bernardino, CA

Bad services




Review of Appliance Repair Specialist

1st thing, This person when he arrived at my house extended my right hand to greet him and my left hand was covered my mouth at the same time, this man told me “oh no do not touch my hand because you can make me sick”, he not even know if I was sick. 2nd, a week before, another person had come to fix my washing machine, and he landed complaining about the other person, and asking himself what he had done, that he did not do it well, and asked me several times for the name of the person and what kind of work have done. 3rd, I heard him speak to a colleague and started to tell him that he did not know if it was a customer issue or washing machine issue, "He did not check the washing machine and He was already saying in my face that it was possibly my fault" 4th, He told me that the washing machine was unleveled and he told me he was going to level it. he put the water hoses inside the washer and put water on, clean two small things from the washing machine. It was the only thing he did! 5th, When He finished, he told me it was a "plumbing problem and if I return to your home I will charge you". I never had plumbing problems and the washing machine had different problems not related to plumbing. I think this person is not professional! 6th, This man left and I call to make a complaint about him. When I finished my call I returned to my garage and the washing machine was on and with a new code. I hope this man receives customer service classes so he can learns how to treat people.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of San Bernardino, CA

Great service




Review of Appliance Repair Specialist

Whirlpool needs to make a better washer


Map of San Bernardino, CA

Veronica




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

Hello Veronica, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of San Bernardino, CA

Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Gary, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of San Bernardino, CA

great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Jamie, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of San Bernardino, CA

Service




Review of Appliance Repair Specialist

Your company is the worst at making appointments twice now I've been rescheduled without being called and my last appointment was confirmed between 8 and 9 and your technician showed up at my house at 6:50 a.m. no appointment should be before 8 a.m. unless requested had I been told that I would be using a third-party service I would never have purchased this Maytag service is much better there more compassionate


Response from Appliance Repair Specialist:

Hi Brenda, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of San Bernardino, CA

Great service




Review of Appliance Repair Specialist

Awesome


Response from Appliance Repair Specialist:

Hi Erika, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Jim




Review of Appliance Repair Specialist

Service was fine, problem solved!


Response from Appliance Repair Specialist:

Hello Rod, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Sue




Review of Appliance Repair Specialist

Great Service man! Tyler'n


Great service




Review of Appliance Repair Specialist


Good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Carlos, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler.


Great service. Kevin brought in the part that makes the noise from the machine and explained how the machine works. Kevin gave pointers on what work




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Loida, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Best service ever




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Irene, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!


Rod H.

Rod H.

RANGE WHIRLPOOL WFG525S0HZ1 Storage drawer appears off balancedConfirmedDrawer was not set into guide assemblyby vendor installers.Reinstalled drawer and adjusted.

Near N Arlington Dr, San Bernardino, CA 92404
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Customer stated that the refrigerator is not cooling. Found evaporator fan motor not turning.

Near Bussey St W, San Bernardino, CA 92405
Rod H.

Rod H.

WASHER MAYTAG MVWB835DW1 "Returned to replace defective detergent dispenser with no issues.7/1/19 16:20: RO there 7/1 MON, 16:04 to 16:14, Dispenser broken.Confirmed Needs dispenser cartridge replaced Ordering same; ordrng 1 W10919352 (drawer)"

Near S Marvin Dr, San Bernardino, CA 92410
Rod H.

Rod H.

DRYER WHIRLPOOL WGD8200YW1 Does not dry clothes consistently Thermistor out of range.also found door hinge pin had worked its way almost all the way out.Replaced tested as designed. Reinstalled hinge pin on door.

Near Blackberry Dr, San Bernardino, CA 92407
Rod H.

Rod H.

WASHER MAYTAG MVWB835DW1 Dispenser broken.Confirmed Needs dispenser cartridge replaced Ordering same; ordrng 1 W10919352 (drawer)

Near S Marvin Dr, San Bernardino, CA 92410
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRF003FIFM00 No cooling Confirmed out of refrigerant gas.Vacuumed and found no signs of leaking.Charged with factory charge and revealed no leak and gauge readings 0 and 175 degrees respectively. SR7725241012. Andy from WiFCC techline told tech to over charge product and check all joints for leaks with suds type leak detector method.Did so all jointS in complete sealed system that could be accessed were tested with no resultant leaks.Re evacuated and recharged with factory charge.Still no signs of any leaks. Most likely a leak in the cabinet somewhere. Inaccessible to pinpoint as to where the leak may be. At this time all requests for the checks from wfscc techline has been performed with the same results.

Near 28th St E, San Bernardino, CA 92404
Rod H.

Rod H.

REFRIGERATOR MAYTAG MRT118FFFE04 Door makes noise when opening full rangeConfirmed Adjusted and lubricated door hinge pivotsAs designed op now resumed no noise

Near W 21st St, San Bernardino, CA 92411
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replacement switch could not be replaced due to existing switch is either pressed in to a too tight opening or the existing switch was glued in place. see pixUnrepairable6/21/19 8:16: RO there 6/21 FRI, 7:48 to 8:14, Lights in ffd compartment not illuminatingConfirmed Right side interlock switch sticks closed no way to consistently operated.Ording swittch; ordrng 1 WP12466115SP (light switch)"

Near W 31st St, San Bernardino, CA 92405
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW5000DW2 Found door lock error codes stored in memory tested latch found failed door latch unit attempted to latch but fails To lock replaced latch tested good 233868 w11307244

Near W 52nd St, San Bernardino, CA 92407
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Lights in ffd compartment not illuminatingConfirmed Right side interlock switch sticks closed no way to consistently operated.Ording swittch; ordrng 1 WP12466115SP (light switch)

Near W 31st St, San Bernardino, CA 92405
Cesar H.

Cesar H.

WASHER MAYTAG MHW5100DW0 Lint build up in pump causing a slow flow thru drain this is causing unit to error out without finishing cycle. Removed and cleared pump. Reinstalled pump and tested unit all checked good

Near N H St, San Bernardino, CA 92405
Rod H.

Rod H.

WASHER MAYTAG MVWC416FW1 Broken agitatorConfirmed Ordered replacement agitator.; ordrng 1 W10836692 (agitator)

Near Hudson Ave, San Bernardino, CA 92404
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Not cooling and condensation in ffd compartment Found packing material in ffd compartment restricting strong door closure.Consumer had thought that material left in ffd compartment was suppose to be there because vendor’s installers did not remove any shipping material.

Near Valencia Ave, San Bernardino, CA 92404
Rod H.

Rod H.

DRYER WHIRLPOOL WGD4815EW2 Timer knob brokenConfirmed Timer stuck will not rotate when attempting selectionsORDERED TIMER TO RETURN NEXT DAY; ordrng 1 WPW10185981 (timer)

Near Guthrie St, San Bernardino, CA 92404
Rod H.

Rod H.

WASHER WHIRLPOOL WTW7000DW3 Won’t spin clothes out. Makes noiseNo noise heard with no load in machine.Store code in memory was a stuck key indicator but no malfunction when checking for ui functionsMay have been a temporary code which consumer never saw. Recalibrated and ran test cycle.All self checks indicated individual component check found no issues.

Near E Montrose Dr, San Bernardino, CA 92404
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Edison 2 year warrantyUse autho# WKQ1900APL1 Returned to replace seals and iron into place instructed of cure time allowed before using doors as designed.6/11/19 8:49: RO there 6/11 TUE, 8:27 to 8:43, Door seals week and not sealing as designed temp adjustment is having to be adjusted to high to get even the slightest amount of proper coolingConfirmed above and ordering fzr and ffd gaskets.One is special order. Tenet I’ve let returning this Friday. 15/JUN/19 08:00-10:00hrs; ordrng 1 W10838574 (gasket-dor) and 1 W10861499 (gasket-dor)"

Near W 5th St, San Bernardino, CA 92410
Tyler F.

Tyler F.

WASHER MAYTAG MVWC565FW1 Customer stated that the washer will not start. Found error code for lid lock. Removed and replaced lid lock tested all works good at this time.

Near W Trenton St, San Bernardino, CA 92411
Rod H.

Rod H.

RANGE MAYTAG MGDX655DW2 Knob will no activate productConfirmed Push to start switch was not seated in mountReinstalled with as designed operation returning

Near Chiquita Ln, San Bernardino, CA 92404
Cesar H.

Cesar H.

WASHER MAYTAG MVWC425BW1 Loose nut on gear case pulley caused belt to fall off. Secured 1/2 inch nut on pulley and reinstalled belt all tested good

Near N Arrowhead Ave, San Bernardino, CA 92405
Rod H.

Rod H.

WASHER WHIRLPOOL NTW4516FW2 "Returned to replace defective control and test op as designed after calibration.As designed op resumed6/4/19 17:09: RO there 6/4 TUE, 16:29 to 17:07, No action from pts. Seems no power to product.Confirmed dead machine power to board but board no sensing voltage.; ordrng 1 W11170317 (cntrl-elec)"

Near Lapis Ln, San Bernardino, CA 92407
Tyler F.

Tyler F.

REFRIGERATOR MAYTAG WRF535SMBM00 Customer stated that the right door gasket is torn. Ordering gasket in stock.; ordrng 1 W10830162 (gasket-fip)

Near Leroy St N, San Bernardino, CA 92404
Tyler F.

Tyler F.

WASHER MAYTAG MVWC565FW1 Customer stated that the washer will not start. Found error code for lid lock. Ordering lid lock in stock.; ordrng 1 W11307244 (latch)

Near W Trenton St, San Bernardino, CA 92411
Rod H.

Rod H.

WASHER MAYTAG MVWX655DW1 Some times washes some time won’tConfirmed Found no hot water being supplied to machine.Needs hot water supply corrected new construction in garage cold is ok but restricted flow at supply angle stop for hot.Operators guide did not mention other than plumbing repairs. which appliance serv companies as a rule to not correct plumbing install issues.

Near N Pershing Ave, San Bernardino, CA 92405
Rod H.

Rod H.

WASHER MAYTAG MVWB835DW4

Near McKinley Ave, San Bernardino, CA 92404
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Returned to install icemaker ordered.5/28/19 15:52: RO there 5/28 TUE, 15:02 to 15:48, Leaks water from Icemaker Confirmed and found that icemaker over filled and caused breakage of tray ordering icemaker to return FRIDAY 30may19 09:00am to 13:00hrs; ordrng 1 W10873791 (icemaker)"

Near Melissa St, San Bernardino, CA 92407
Rod H.

Rod H.

COMPACTOR KITCHENAID KTTS505EWH0 Drawer does not open and close properly Confirmed Reinstalled track supporting screws. Were not securing slide railsTested as designed.

Near N D St, San Bernardino, CA 92405
Rod H.

Rod H.

WASHER MAYTAG MVWX655DW1 "cx stated there is a noise during spin cycle. I rthe unit through diagnostics and found only oversudsing was stored in machine control memory. Motor seems hotter than normal can’t touch it. Normal according to factory tech and noise seems normal"

Near Sepulveda Ave, San Bernardino, CA 92404
Rod H.

Rod H.

WASHER MAYTAG MVWX655DW1 "RO Installed parts ordered by previous tech and test op as designed 5/11/19 7:17: KC there 5/11 SAT, 6:59 to 7:13, Unit making noise in spin cycle. Tested unit and found gears slipping in transmission. Ordering transmission, cam kit, and actuator. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)and W10752719 (Basket)"

Near Sepulveda Ave, San Bernardino, CA 92404
Rod H.

Rod H.

WASHER MAYTAG MVWC565FW1 Won’t wash clothesRan diag to reveal 1 error code Found anti kink device in pressure hose plugging control sensor. Removed per factory training directive.Found drain not as directed by installation guide. Consumer opened the operators guide while I was there consumer never read it. See pix

Near N Mayfield Ave, San Bernardino, CA 92410
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRF993FIFM00

Near 28th St E, San Bernardino, CA 92404
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found broken plate mounting point has failed drawer drags when it opened ; ordrng 1 W10549601 (plate) and 1 W10549602 (plate)

Near Devore Rd, San Bernardino, CA 92407
Kevin M.

Kevin M.

WASHER MAYTAG MVWX655DW1 "Unit making noise in spin cycle. Tested unit and found gears slipping in transmission. Ordering transmission, cam kit, and actuator. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"

Near Sepulveda Ave, San Bernardino, CA 92404
Kevin M.

Kevin M.

WASHER MAYTAG MVWB835DW0 Customer is not getting hot water. I removed console and found fill valve harness not inserted all the way on hot solenoid on valve assy. I removed connector and seated wire back into connector and reconnected. All tests good.

Near San Anselmo Ave, San Bernardino, CA 92410
Kevin M.

Kevin M.

LAUNDRY MAYTAG MGDB765FW0 Door not staying closed. I found door out of alignment causing door to pop open. I adjusted door hinges and door strike. Tested unit. All tests good.

Near N I St, San Bernardino, CA 92405
Rod H.

Rod H.

OVEN WHIRLPOOL WFE550S0HW0 Used by students in culinary arts classroomDoor hinges bent and sprung needs replacement Replaced hinges as designed op returnedParts labor and trip not covered due to classroom environment

Near N E St, San Bernardino, CA 92405
Rod H.

Rod H.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 No ice productionConfirmed open imkr thermastat. Replaced icemaker test op normal.As designed production will resume in 24-48 hrs.; used 1 4317943 (ICEMAKER) from stock

Near Bristlecone Pine Ln, San Bernardino, CA 92407
Kevin M.

Kevin M.

DRYER MAYTAG MGDX655DW1 OEM failure. Customer stated the unit will not start and unit is taking a long time to dry. Timer motor doesn’t sound healthy and found gas valve not opening up all the time. Unit needs new time and gas valve assembly. ; rqstng P&A on 1 W10823508 (burner-gas) and 1 WPW10642928 (timer)

Near Golondrina Dr, San Bernardino, CA 92404
Kevin M.

Kevin M.

WASHER MAYTAG MVWB835DW3 I found slight ruff spots on washplate. Removed and replaced washplate. Tested unit. All tests good.

Near E Marshall Blvd, San Bernardino, CA 92404
Rod H.

Rod H.

REFRIGERATOR AMANA AFI2539ERM01 Returned to replace icemaker fill tube.As designed op will return in 24-48 hrs.

Near W Meyers Rd, San Bernardino, CA 92407
Rod H.

Rod H.

COMPACTOR KITCHENAID KUCS03FTBL3

Near Nevin Rd, San Bernardino, CA 92407