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Local Reviews
for Riverside, CA

Rated 4.9 out of 5 stars based on 24 customer reviews

Map of Riverside, CA

great service




arrived on time. explained the problem and did a good clean job


Response from Appliance Repair Specialist:

Hi Bruce, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Thank you, Kegan!


Map of Riverside, CA

Great service, good communication, timely





Response from Appliance Repair Specialist:

Hello Pamela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Riverside, CA

Quick response, excellent service





Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!


Map of Riverside, CA

Highly knowledgeable Service Technician




This is the second time that I have dealt with Mr. Kevin McKellar; first time with the same washing machine was seven years ago! He was then and still is, one of the best service technicians that I have ever had in my home. Kevin is very knowledgeable, direct and responds in a professional manner to any/ all questions asked. He knows what he is doing, and gets right down to work. His businesslike approach and service have been outstanding. Accolades to Mr. Kevin McKellar; if another appliance problem presents itself in the future (and I'm certain that it will), I will call "Appliance Repair Specialists" and ask for an appointment with Service Tech McKellar.


Response from Appliance Repair Specialist:

Hi Janet, Thank you so much for your kind words. We are so happy to know that you received such superior service from ARS. We would love to service you again anytime! We all thank you so much for the awesome review and are glad you had such a great experience! Way to go, Kevin!


Map of Riverside, CA

Ideal experience with Appliance Repair Specialists on Jenn-Air warranty repair.





Response from Appliance Repair Specialist:

Hello Kevin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!


Map of Riverside, CA

Outstanding service!




Kevin was very friendly and explained everything in reference to the repair issues! He was In and Out work, and left everything clean!! Thanks 🤗👍


Response from Appliance Repair Specialist:

Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Map of Riverside, CA

SM




Kevin was the ultimate professional. Your organization is lucky to have him!


Response from Appliance Repair Specialist:

Hello Shakisha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kevin!


Map of Riverside, CA

Great Experience




Tyler was great! He was friendly, courteous, and finished the job quickly. Would definitely recommend him to anyone needing refrigerator repair.


Response from Appliance Repair Specialist:

Hello Theron, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!


Map of Riverside, CA

Great service





Response from Appliance Repair Specialist:

Hello Tony, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Riverside, CA

Great service




He was on time, had the knowledge and parts to fix the microwave on the spo


Response from Appliance Repair Specialist:

Hello Phil, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!


Norman





Response from Appliance Repair Specialist:

Hi Norman, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


Great service, quick




Very satisfied with service


Response from Appliance Repair Specialist:

Hello David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kevin!


Awesome





Response from Appliance Repair Specialist:

Hello Debra, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Awesome service





Response from Appliance Repair Specialist:

Hello Justin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


quick





Response from Appliance Repair Specialist:

Hello Maria! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Great service




Funny guy. Did awesome job.


Response from Appliance Repair Specialist:

Hi Andy! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Great Service





Response from Appliance Repair Specialist:

Hi Patrick! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


Dan





Response from Appliance Repair Specialist:

Hi Daniel, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Reliable




On time, reliable and experienced.


Response from Appliance Repair Specialist:

Hi Alex, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Diagnosed and repaired




Great personality. He quickly found the problem and after making adjustments, made recommendations to prevent further issues


Response from Appliance Repair Specialist:

Hi Demetrius, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


excellent, efficient service





Response from Appliance Repair Specialist:

Hi catherine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Daniel!


Great service





Response from Appliance Repair Specialist:

Hello Tommy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Great fast service




Kevin was on time , explained all work he was doing and did a great job


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to leave a review. We are happy that you had a positive experience and appreciate your business. Thanks for the hard work Kevin!


Great service





Response from Appliance Repair Specialist:

Thanks for the positive feedback. We appreciate your time and business. Great job Kevin!


Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5000DW1 Unit making noise during agitation. I found that the agitator is loose causing noise. I tightened agitator. Tested unit. All tests good.

Near Bridle Path Cir, Riverside, CA 92509
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer stated unit was making a loud noise while running. I couldn’t verify noise. I did fix right side door, it was not sitting all the way down on hinge causing door to shut incorrectly. All tests good."

Near Sandlewood Dr, Riverside, CA 92503
Kegan  N.

Kegan N.

M/W OTR MAYTAG MMV4205FZ0 "Customer stated microwave will not activate when start button is pushed. Tested and removed bad microswitches, installed new. Ran test, test good. Job ocmplete"

Near Halifax Dr, Riverside, CA 92506
Kegan  N.

Kegan N.

DRYER WHIRLPOOL WGD8500DC "Customer states dryer is making loud noise. Removed and replaced idler pulley. Ran test cycle, unit tests good"

Near Leon Ct, Riverside, CA 92505
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL MSD2756GES Unit leaking out FC. I found unit had a frozen over evaporator drain pan causing defrost water to leak out FC. I defrosted drain pan and drain tube. Tested unit. All tests good.

Near Indian Camp Rd, Riverside, CA 92509
Kevin M.

Kevin M.

REFIRGERATOR WHIRLPOOL WRF736SDAM14 Found evaporator drain pan frozen over causing defrost water to flow down and out freezer. Defrosted drain pan and cleared drain tube. Also found broken stability bar for rails in freezer causing freezer door not to shut. Unit needs both left and right side rail assys. Ordering parts. ; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)

Near Leyburn Pl, Riverside, CA 92509
Kevin M.

Kevin M.

WASHER AMANA NTW4516FW2 "Unit is walking during cycle. I found warped basket shaft causing basket to spin crooked. While basket was spinning crooked it damaged agitator and drive block. Unit will need, basket, drive block, and agitator. Needs autho, ordering parts. ; rqstng P&A on 1 285565 (agitator assy,comp) and 1 W10554251 (spin basket) and 1 WP389140 (drive block)"

Near Jurupa Ave, Riverside, CA 92506
Kevin M.

Kevin M.

M/W OTR WHIRLPOOL WMH31017FS0 "Light under unit is out and not turning on. I found that the main control was sending voltage to under light even when light is turned off. I removed and replaced main control, all tests good. Gave customer part number for light bulb. Light bulb not covered by warranty. I used control board part number w10892389 picked up from coast invoice 10332368. I will return bulb to coast."

Near Peacock Ln, Riverside, CA 92505
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW72HEDW0 Unit giving error code for F3E1 for pressure switch fault. I tested unit through diagnostic and found an intermittent communication loss from pressure switch to main control. Unable to narrow down which one. Unit needs main control and pressure switch. Removed and replaced main control and water level switch. Tested unit. All tests good.

Near Selkirk Ave, Riverside, CA 92503
Kevin M.

Kevin M.

REFIRGERATOR WHIRLPOOL WRF560SEYB00 "Estimate: trip $115.00 labor $187.92 parts $135.99 tax $10.20 total $449.11 Ice maker was not shutting off and overfilling ice bucket with ice. I found that the shut off arm had fallen out of ice maker causing ice maker not to shut off. I gave customer estimate for new ice maker, customer is just going to see if it falls out again. Customer paid $115.00 for trip and diagnostic. Will return ice maker to coast, 2 listed on job but only 1 picked up."

Near Linda Lou Ln, Riverside, CA 92503
Kevin M.

Kevin M.

ICEMAKER WHIRLPOOL KUIX505ESS2 "Unit still leaking, found water pooling on top of pump assy. Hoses are all tight, failed pump assy. Removed and replaced pump assy. Tested unit. All tests good."

Near Ponderosa Ln, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW92HEFC0 "Customer stated unit not draining, I found door boot drain holes were not lined up drain holes on outer tub. I aligned door boot properly and tested. All tests good. Ran through diagnostic cycle and all tests good."

Near Vintage Woods Dr, Riverside, CA 92508
Kevin M.

Kevin M.

KITCHEN WHIRLPOOL WDT730PAHZ0 Detergent drawer broken on dispenser. Failed dispenser. Removed and replaced detergent dispenser. Tested unit. All tests good.

Near Whispering Tree Dr, Riverside, CA 92509
Kevin M.

Kevin M.

WASHER MAYTAG MVWB765FW0 Not all buttons are responsive on touch panel. I verified proper voltage to user interface. Failed interface. Removed and replaced console assembly. Tested unit. All tests good.

Near Bruin Dr, Riverside, CA 92507
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5000DW1 "Found multiple issues. The start button on the main control is not responsive, you have to push it multiple times to get a response. The transmission is locking up in the spin cycle causing load not to finish. The cam and belt are worn out causing loud squeak in agitation cycle and belt is slipping in spin. I tried removing washplate and found it is seized to transmission shaft and will need to be broken off. Needs autho. Allow 2 hours on return. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 WPW10006384 (drive belt)"

Near Mitchell Ave, Riverside, CA 92505
Kevin M.

Kevin M.

WASHER MAYTAG MVWB835DW3 Customer canceled at the door.

Near Conning St, Riverside, CA 92509
Kevin M.

Kevin M.

DISHWASHER KITCHENAID KDFE204EWH1 "Estimate trip $115.00 labor $150.34 parts being covered by whirlpool under autho. Total $265.34 unit not draining. I found shorted drain pump caused by short in main control. Control is only sending 70v to pump and voltage is correct at wall. Removed and replaced pump need to order main control. ; ordrng 1 W10854229 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near Athena Ct, Riverside, CA 92507
Kevin M.

Kevin M.

REFIRGERATOR KITCHENAID KRFC704FSS00 "Unit not cooling in both compartments. Found voltage to compressor but compressor is locked up and not starting. Need to order compressor and Orion board. Bella unit, please allow 4 hours on return. ; ordrng 1 W11025999 (compressor) and 1 W11131873 (cntrl-elec)"

Near Coronet Dr, Riverside, CA 92506
Kevin M.

Kevin M.

REFIRGERATOR WHIRLPOOL KFIS29PBMS02 Unit is making a noise during operation. I found that there is a frost build up on both evaporators mostly around FC evaporator fan indicating the freezer door was left open. I tested all thermistors through diagnostic cycle and they all passed. Customer is going to defrost unit for 48 hours and see if the frost returns. Collected $115.00 for trip. Trip is covered for 30 days.

Near Vía Loma, Riverside, CA 92506
Kevin M.

Kevin M.

RANGE KITCHENAID KSGG700ESS0 Back left burner not igniting. I found broken ignitor causing the no light issue. I removed and replaced orifice holder. Tested unit. All tests good.

Near Mia Ave, Riverside, CA 92503
Kevin M.

Kevin M.

ICEMAKER WHIRLPOOL KUIX505ESS2 "Unit leaking. I removed rear panel and found drain hose coming from water reservoir to pump leaking at hose clamp. I tightened hose clamp and straightened hose. Tested unit. All tests good. I left unit pulled out so customer can keep an eye on it. Customer will reinstall unit in 24 hours. Recall DO, please give KC credit for service."

Near Ponderosa Ln, Riverside, CA 92504
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Unit leaking on bottom of RC. I removed RC evaporator cover and found drain pan unable to drain. I pulled unit out and removed drain tube under cabinet and found water unable to flow through. I fixed drain tube and flushed water through hose. All tests good.

Near Lazy Creek Ct, Riverside, CA 92508
Kevin M.

Kevin M.

RANGE WHIRLPOOL SF272LXTD1 Unit turning off flame mid pre heat and struggling to get to temp. I removed console and tested for voltage at DSI board. Voltage is coming from bake relay on main control. Found burnt resistors on DSI causing the issue. Unit needs DSI control board.

Near Johnson Ct, Riverside, CA 92509
Kevin M.

Kevin M.

OVEN KITCHENAID KEBK206SSS04 When I disassembled door to replace glass I found that the hinge springs had failed which caused excessive pressure on inner door glass. Removed and replaced both hinge spring assemblys and inner door glass. I tested unit. All tests good. job complete

Near Fairbreeze Ct, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW4816FW2 "Unit is dead with no response from start button. I tested voltage to main control from wall power, no voltage to main control. I tested wall outlet for power and had power but cuts in and out. Bottom plug on customers wall outlet Is bad. Instruct customer to have wall outlet replaced. Washer tests good."

Near Alderbrook Dr, Riverside, CA 92508
Kevin M.

Kevin M.

DISHWASHER WHIRLPOOL WDT790SLYM3 Removed and replaced user interface board. Tested unit. All tests good.

Near Oakdale Ln, Riverside, CA 92508
Kevin M.

Kevin M.

WASHER MAYTAG MAH7500AWW "I verified voltage to drain pump but pump is not draining. Pump propellor has broke. Unit will need new drain pump assembly. Removed and replaced drain pump. Tested unit. All tests good."

Near Le Blan Way, Riverside, CA 92506
Kevin M.

Kevin M.

MW OVEN COMBO JENN-AIR JMW3430DP01 Customer getting f2 e1 error code. Found shorted touch panel causing user interface error code. Jenn-air had shipped customer new interface panel. Removed and replaced interface panel. Tested unit. All tests good.

Near Gila Way, Riverside, CA 92508
Kevin M.

Kevin M.

MICROWAVE IKEA IBMS1455DS00 Unit not starting when customer pushes start button. I removed console and found broken button holders not allowing button to engage user interface. Removed and replaced buttons and button holders. Tested unit. All tests good.

Near Morning Sun Ct, Riverside, CA 92503
Kevin M.

Kevin M.

WASHER MAYTAG MVWB955FW0 Unit filling even with unit turned off and leaking during cycle. I found coil on fill valve not closing and allowing water to fill with unit turned off. Also found small leak coming from between tub ring and outer tub due to failed tub ring seals. Unit needs tub ring and fail valve; ordrng 1 W11188329 (VALVE ) and 1 W11243762 (TUB RING)

Near Monroe St, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW72HEDW0 Unit giving error code for F3E1 for pressure switch fault. I tested unit through diagnostic and found an intermittent communication loss from pressure switch to main control. Unable to narrow down which one. Unit needs main control and pressure switch; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl)

Near Selkirk Ave, Riverside, CA 92503
Kevin M.

Kevin M.

DRYER WHIRLPOOL WGD94HEXW1 "Display is burnt out on user interface causing customer to be unable to operate unit properly. Found failed right side of interface/console. Voltage to right side of interface but not responding. Unit needs console assy to correct user interface issue. Ordering console. Needs autho. ; rqstng P&A on 1 W10388444 (CONSOLE ), 275.33"

Near Green Ave, Riverside, CA 92503
Kevin M.

Kevin M.

MICROWAVE WHIRLPOOL WMH31017AS Estimate trip $115.00 parts $57.40 labor $130.94 tax $4.31 total $307.65 (20% discount applied) unit is giving message for open/close door when customer has door closed. Found shorted interlock switches causing issue. Removed and replaced door switches. Tested unit. All tests good.

Near Opus Dr, Riverside, CA 92507
Kevin M.

Kevin M.

OVEN KITCHENAID KEBK206SSS04 "Estimate, trip and labor is covered under autho. Parts $164.71 tax $14.41 total $179.12 inner glass shattered while customer was using self clean cycle under normal use. Hinges failed due to shattered glass inside door. Unit will need inner glass and both left and right hinges. Need to order parts. Will return pre diagnosed outer glass to coast. ; ordrng 1 WP8303731 (glass-door) and 2 WPW10174285 (hinge-door)s"

Near Fairbreeze Ct, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL MAH7500AWW "Estimate, trip $115.00 labor $187.92 parts $144.21 tax $10.82 total $457.95 unit is full of water and not draining. I verified voltage to drain pump but pump is not draining. Pump propellor has broke. Unit will need new drain pump assy. Ordering part. ; ordrng 1 WP25001052 (pump-asm)"

Near Le Blan Way, Riverside, CA 92506
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice maker is leaking into ice bucket causing auger to get locked up. Ice maker has already been replaced. Need to replace fill valve, valve is seeping. Removed and replaced water valve. Tested ice maker. All tests good."

Near Glasgow Cir, Riverside, CA 92503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Unit leaked water onto the floor causing damage to wood floors. I put the unit into diagnostic and found that the 3-way valve solenoid is getting stuck causing suction line to compressor to freeze over and cause a leak when it defrosts. I also found compressor turning off and on during normal cycle but working in diagnostic. Software issue causing the compressor to operate intermittently. Needs main control and user interface. Removed and replaced main control and interface with kit and 3 way valve. I cycled unit in test 4, all tests normal. Will return main control to coast since it came with interface as a kit."

Near Nassau St, Riverside, CA 92508
Kevin M.

Kevin M.

MICROWAVE KITCHENAID KEMS309BSS00 "Unit is giving error code for over temp. I found 2 issues, first the cooling fan is running slow and second the bake relay on the main control is getting stuck open. Unit needs main control and cooling fan. Unit will need to be pulled out of wall to service. Please get additional autho. 3 job count. ; rqstng P&A on 1 WPW10260254 (blower) and 1 WPW10317343 (cntrl-elec)"

Near Granite Pass Rd, Riverside, CA 92503
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW6400SW2 "Estimate. Trip $115.00 labor $200.00 parts $290.99 total $627.81 unit is giving UL and OL error codes. I found that the basket is seized onto bearing shaft and not floating. I also found that the suspension rods are bad and drain pump is slipping. Unit would need, bearing, suspension and pump. Customer declined repair."

Near New Haven Loop, Riverside, CA 92503
Kevin M.

Kevin M.

DRYER ELECTRIC WHIRLPOOL WGD94HEXL1 Unit not heating and taking a long time to dry. I found restricted venting causing issue. Instruct customer on clogged venting. Charged $115.00 for trip and diagnostic.

Near Rathke Dr, Riverside, CA 92509