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Local Reviews
for Riverside, CA

Rated 4.9 out of 5 stars based on 37 customer reviews

Map of Riverside, CA

Oven fuse




Technician was prompt, professional and competent. I was notified before he came, and when he was on his way. The price to fix oven was very expensive but I am overall satisfied with the experience.


Response from Appliance Repair Specialist:

Hello Rami, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Riverside, CA

Chris




All around excellent service


Response from Appliance Repair Specialist:

Hi Chris, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Riverside, CA

Great service





Response from Appliance Repair Specialist:

Hello Sabino, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Riverside, CA

Great service




Job completed in less than an hour. No mess left behind.


Response from Appliance Repair Specialist:

Hello Nida, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future


Map of Riverside, CA

Short and sweet




Technician Kevin was knowledgeable and helpful and efficient. Couldn’t have been a better experience. I also loved the robocall letting me know he was finished with his prior call and on the way to my location. Smart idea.


Response from Appliance Repair Specialist:

Hello Aleece, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Riverside, CA

Great service





Response from Appliance Repair Specialist:

Hello Yesenia, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Riverside, CA

Great service




Technician Was in time, kind and courteous and knowledgeable about our appliance. Very professional


Response from Appliance Repair Specialist:

Hello Frank, We are excited to hear that you received such awesome service and we appreciate your kind words about our company. Thank you for your time and business.


Map of Riverside, CA

Great service!




Specialist was polite and very professional. Took time to inspect washer and explain what had occurred.


Response from Appliance Repair Specialist:

Hello Hiroyuki, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience.


Map of Riverside, CA

On time, quick, and courteous





Response from Appliance Repair Specialist:

Hi Sarah, We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Map of Riverside, CA

Again, excellent service!





Response from Appliance Repair Specialist:

Hello Elizabeth, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Very Knowledgeable




Excellent service and knowledge of process for damage claims


Warantee




Dry knowledgeable serviceman


Erme




Great


Response from Appliance Repair Specialist:

Hi Erme, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


great service




arrived on time. explained the problem and did a good clean job


Response from Appliance Repair Specialist:

Hi Bruce, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Thank you, Kegan!


Great service, good communication, timely





Response from Appliance Repair Specialist:

Hello Pamela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Quick response, excellent service





Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!


Highly knowledgeable Service Technician




This is the second time that I have dealt with Mr. Kevin McKellar; first time with the same washing machine was seven years ago! He was then and still is, one of the best service technicians that I have ever had in my home. Kevin is very knowledgeable, direct and responds in a professional manner to any/ all questions asked. He knows what he is doing, and gets right down to work. His businesslike approach and service have been outstanding. Accolades to Mr. Kevin McKellar; if another appliance problem presents itself in the future (and I'm certain that it will), I will call "Appliance Repair Specialists" and ask for an appointment with Service Tech McKellar.


Response from Appliance Repair Specialist:

Hi Janet, Thank you so much for your kind words. We are so happy to know that you received such superior service from ARS. We would love to service you again anytime! We all thank you so much for the awesome review and are glad you had such a great experience! Way to go, Kevin!


Ideal experience with Appliance Repair Specialists on Jenn-Air warranty repair.





Response from Appliance Repair Specialist:

Hello Kevin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!


Outstanding service!




Kevin was very friendly and explained everything in reference to the repair issues! He was In and Out work, and left everything clean!! Thanks 🤗👍


Response from Appliance Repair Specialist:

Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


SM




Kevin was the ultimate professional. Your organization is lucky to have him!


Response from Appliance Repair Specialist:

Hello Shakisha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kevin!


Great Experience




Tyler was great! He was friendly, courteous, and finished the job quickly. Would definitely recommend him to anyone needing refrigerator repair.


Response from Appliance Repair Specialist:

Hello Theron, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!


Great service





Response from Appliance Repair Specialist:

Hello Tony, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




He was on time, had the knowledge and parts to fix the microwave on the spo


Response from Appliance Repair Specialist:

Hello Phil, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!


Norman





Response from Appliance Repair Specialist:

Hi Norman, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


Great service, quick




Very satisfied with service


Response from Appliance Repair Specialist:

Hello David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kevin!


Awesome





Response from Appliance Repair Specialist:

Hello Debra, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Awesome service





Response from Appliance Repair Specialist:

Hello Justin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


quick





Response from Appliance Repair Specialist:

Hello Maria! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Great service




Funny guy. Did awesome job.


Response from Appliance Repair Specialist:

Hi Andy! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Great Service





Response from Appliance Repair Specialist:

Hi Patrick! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


Dan





Response from Appliance Repair Specialist:

Hi Daniel, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Reliable




On time, reliable and experienced.


Response from Appliance Repair Specialist:

Hi Alex, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Diagnosed and repaired




Great personality. He quickly found the problem and after making adjustments, made recommendations to prevent further issues


Response from Appliance Repair Specialist:

Hi Demetrius, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kevin!


excellent, efficient service





Response from Appliance Repair Specialist:

Hi catherine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Daniel!


Great service





Response from Appliance Repair Specialist:

Hello Tommy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!


Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Unit had frozen over RC, Verified partial frost pattern on FC evaporator during test 40. Unit had frozen over RC evaporator due to out dated software and old evap cover. Unit will now need, compressor, RC evaporator, evaporator cover and main control board; ordrng 1 W10865322 (evaporator) and 1 W10889841 (cover-evap) and 1 W10903340 (compressor) and 1 W11169503 (CNTRL-ELEC)"

Near Joseph St, Riverside, CA 92508
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW4800BQ0

Near Birchwood Dr, Riverside, CA 92509
Kevin M.

Kevin M.

DISHWASHER KITCHENAID KDTE104DSS1 Unit filling with water but not washing. I found voltage to wash pump but pump not responding. Failed wash pump. Removed and replaced pump/sump assembly. Tested unit. All tests good.

Near Magnolia Glen Dr, Riverside, CA 92506
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Unit not cooling in RC due to frozen over RC evaporator. I found evaporator cover is a little warped, thermistor is out of range and main control is on old version. Unit needs new evaporator cover, main control and evaporator harness to correct issue. Removed and replaced evap cover, harness, and main control. Tested unit. All tests good. Job complete"

Near Sun Lake Terrace, Riverside, CA 92503
Kevin M.

Kevin M.

WASHER MAYTAG MVWC415EW2

Near Camino Real, Riverside, CA 92509
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5000DW1 "Customer stated the unit is not finishing spin cycle. I tested unit and found belt slipping on cam. Also found tub ring cracked causing bleach to leak. Unit will need belt, tub ring and cam kit. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10849477 (ring-tub) and 1 WPW10006384 (drive belt)"

Near Douglass Ave, Riverside, CA 92507
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Unit not making ice. I put unit into diagnostic and ran tests on ice maker. I found error code for lost position. Ran test for ice maker motor, found that the ice maker motor is not responding. Failed ice maker assembly. Ordering ice maker. ; ordrng 1 WPW10764668 (ice maker)"

Near Sandy Ln, Riverside, CA 92505
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW92HEFW0 "Unit is filling load and go dispenser with water which is diluting detergent. Called tech line, sr#7723909470. They suggested that it could be caused by detergent not inserted correctly or dispenser malfunction. I told tech line that the dispenser was replaced 7 months ago and corrected issue till now. Need to replace dispenser to correct issue. Ordering dispenser assembly. ; ordrng 1 W10862190 (dispenser)"

Near Hidden Trails Ln, Riverside, CA 92503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit is freezing everything in the RC. I found out of range RC thermistor causing over cool in RC. Damper is closing properly in diagnostic and main control has already been replaced. Sr#7723906989. I removed and replaced RC thermistor. Tested unit. All tests good.

Near Sage Ave, Riverside, CA 92503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL KSSC48QVS01 Unit not dispensing ice or water when paddles or pushed and if control is not locked the unit will dispense ice by itself. I found shorted paddle switches. Removed and replaced paddles. Tested unit. All tests good.

Near Canyon View Dr, Riverside, CA 92504
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "When customer opens right side RC door, the interior lights and control doesn’t light up. When left side RC door is opened, the lights come on. I found voltage to right side door switch but switch is not opening up. Failed door switch. Removed and replaced door switch. Tested unit. All tests good."

Near Ramona Dr, Riverside, CA 92506
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "unit was not cooling or making ice, I found evaporator fan hitting ice build up. Customer also stated the control was turning off and on and chiming. Not acting up at this time. Gave customer estimate for main control. Customer declined repair at this time."

Near Longs Peak Dr, Riverside, CA 92509
Kevin M.

Kevin M.

WASHER ROPER RTW4516FW2 Unit leaking even when not in use. I removed console and found that the hot water solenoid on fill valve is leaking where the solenoid meets vac break. Unit needs new valve assembly; ordrng 1 W11210463 (VALVE)

Near Bushnell Ave, Riverside, CA 92505
Kevin M.

Kevin M.

DISHWASHER WHIRLPOOL WDT750SAHV0 Took pic of pop. Customer had uninstalled dishwasher prior to arrival. Door not closing on dishwasher. I found that the door had jumped off of hinge on left side. Re seated door properly on hinge. All tests good. Instructed customer they will have to reinstall dishwasher.

Near Jacaranda Way, Riverside, CA 92503
Kevin M.

Kevin M.

OVEN WHIRLPOOL WOS51EC0AS02 Tested thermal fuse and found it to be open. Failed thermal fuse. Removed and replaced thermal fuse. Tested unit. All tests good.

Near Campania Terrace, Riverside, CA 92503
Kevin M.

Kevin M.

WASHER MAYTAG MVWC465HW0 "Agitator had fallen off during wash cycle. I reinstalled agitator but when agitator had fallen off, the fabric softener dispenser had broke. Unit is now working good ; ordrng 1 W11205050 (DISPENSER)"

Near Brynhurst Dr, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW92HEFC0 "Load and go dispenser is filling with water and diluting detergent, making it not clean clothes. Found failed load and go dispenser. Removed and replaced dispenser. Tested unit. All tests good."

Near Mountain House Dr, Riverside, CA 92506
Kevin M.

Kevin M.

DRYER MAYTAG MGDB765FW0 Customer concerned with blankets not drying all the way through and time jumping down to 1 min. I instructed customer this is normal operation because the part that is hitting the sensors is dry. Instructed customer to pull blanket out and fluff through out cycle. All tests good.

Near Riverside, CA 92508
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFT2976AEM00 Unit making noise while running. I found ice build up around freezer evaporator fan causing noise. I defrosted ice build up so fan blade can spin freely. Tested unit. All tests good.

Near Kelisa Ln, Riverside, CA 92504
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned the RC door sticking out further on the bottom then the top. Door is sealing properly.

Near Palomino Ave, Riverside, CA 92509
Kevin M.

Kevin M.

DRYER MAYTAG MGDC215EW2 Unit taking a long time to dry. Found failed gas coils causing long dry times. Removed and replaced gas coils. All tests good.

Near Mallorca Court, Riverside, CA 92501
Kevin M.

Kevin M.

DISHWASHER KITCHENAID KUDS35FXSS5 "Customer stated the unit is leaking and no cleaning. I found plugged up lower spray arm causing poor wash performance, I removed spray arm and cleared. Unit is leaking out door. Failed door seal causing leak. Removed and replaced door seal. Tested unit. All tests good."

Near Bush Ave, Riverside, CA 92508
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW8900BC0 "Washer is giving UL error code on almost every load. Bearings were just replaced by another company. While testing unit I found that the basket has a lot of play causing excessive shaking and UL code. Unit needs a new basket; ordrng 1 W10549509 (basket)

Near Skyridge Dr, Riverside, CA 92503
Kevin M.

Kevin M.

RANGE KITCHENAID KFGG500EBS2 Right rear burner not igniting. I found failed burner head and burner cap causing the issue. Removed and replaced burner head and cap. Tested unit. All tests good.

Near Lake Knoll Pkwy, Riverside, CA 92503
Kevin M.

Kevin M.

FREEZER WHIRLPOOL WRX986SIHZ00

Near Vía Mindi, Riverside, CA 92506
Kevin M.

Kevin M.

WASHER MAYTAG MVWC565FW0 Customer stated the unit would not complete spin cycle. I removed belt cover and found loose pulley on gearcase causing speed fault. Tightened pulley. Recalibrated main control and tested unit. All tests good.

Near Langston Pl, Riverside, CA 92507
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit not making ice. I put unit into diagnostic cycle and ice maker cycled. Ice maker must have gotten stuck mid harvest. Removed and replaced ice maker assembly. Harvested ice maker again and filled ice maker. All tests good.

Near Riverside, CA 92509
Kevin M.

Kevin M.

DRYER WHIRLPOOL WGD8500DC3 "Customer stated the unit is overheating. I tested temps, all tests good. I lowered customer focused dry levels inside board programming. Tested unit. All tests normal."

Near Alder Ave, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER WHIRLPOOL MVWB765FW2 Agitator has cracked and is now ripping clothes. Unit needs new agitator assembly. Removed and replaced agitator. Tested unit. All tests good.

Near Edgehill Dr, Riverside, CA 92509
Kevin M.

Kevin M.

DRYER MAYTAG MGDX655DW1 "Unit making loud noise during operation. I found failed rear roller, worn belt and worn idler pulley. Removed and replaced rollers, belt and idler pulley with repair kit. Tested unit. All tests good."

Near Jackson St, Riverside, CA 92503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Unit not cooling in RC due to frozen over RC evaporator. I found evaporator cover is a little warped, thermistor is out of range and main control is on old version. Unit needs new evaporator cover, main control and evaporator harness to correct issue. Ordering parts. Customer will defrost unit prior to repair. ; ordrng 1 WPW10277799 (harns-wire), 13.58, 1 WPW10501260 (cover-evap), 44.21,"

Near Sun Lake Terrace, Riverside, CA 92503
Kevin M.

Kevin M.

M/W OTR WHIRLPOOL WMH32519FS0 Unit not starting and display is dead. I found open 20a fuse caused by stuck door switch. Removed and replaced fuse and door switches. Tested unit. All tests good. ; used 1 WP4375321 (FUSE) from stock

Near Old Ranch Rd, Riverside, CA 92504
Kevin M.

Kevin M.

WASHER MAYTAG MVWC415EW2 I put unit into diagnostic cycle and found error code for motor fault. I tipped unit back and found that the transmission shaft has dropped down 1/4 inch and is allowing transmission pulley to rub on belt cover causing cycles not to finish. Transmission will need to be replaced to correct issue.

Near Camino Real, Riverside, CA 92509
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Unit not making ice. Unit is cooling normally. I put unit into diagnostic and ran ice maker test. Ice maker arm was stuck and giving code for full bucket. I unstuck arm and re ran test. Now giving error for lost home position. Failed ice maker. Removed and replaced ice maker. Tested unit. All tests good.

Near Vista Pointe, Riverside, CA 92503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04

Near Limecrest Dr, Riverside, CA 92508
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "When customer opens right side RC door, the interior lights and control doesn’t light up. When left side RC door is opened, the lights come on. I found voltage to right side door switch but switch is not opening up. Failed door switch. Ordering door switch. ; ordrng 1 WPC3680310 (light switch)"

Near Ramona Dr, Riverside, CA 92506
Kevin M.

Kevin M.

MICROWAVE KITCHENAID KEMS308SSS04

Near Royale Pl, Riverside, CA 92506
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Unit is not making ice. I found voltage coming from main control to ice maker but when voltage was checked at ice maker there was no voltage. I opened wire casing on bottom of freezer door and found multiple broken wires causing voltage to not make it to ice maker. Wires can not be repaired. Unit needs new freezer door to correct issue. Removed and replaced freezer door. Tested unit. All tests good.

Near Serenity St, Riverside, CA 92508
Kevin M.

Kevin M.

DISHWASHER KITCHENAID KUDS35FXSS5 "Customer stated the unit is leaking and not cleaning. I found plugged up lower spray arm causing poor wash performance, I removed spray arm and cleared. Unit is leaking out door. Failed door seal causing leak. Ordering door gasket.; ordrng 1 W10300924V (door seal)"

Near Bush Ave, Riverside, CA 92508
Kevin M.

Kevin M.

REFIRGERATOR WHIRLPOOL WRX986SIHZ00 "Customer stated unit stopped cooling and ice melted and freezer defrosted. When I arrived today ice bucket is full and temps are normal. It appears that the unit has a programming issue and shut cooling off on its own. Need to replace main control and interface. Ordering parts. ; ordrng 1 W10843055 (cntrl-elec) 1 W11127835 (INTERFACE)"

Near Vía Mindi, Riverside, CA 92506