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Local Reviews
for redlands, CA
Powered by Fluid LOCALGreat Quality and service
April - Redlands, CA
Even though they had a hard time understanding my time schedule and having the tech show up in the time frame that I wasn’t suppose to be there and me having to arrange for someone to help me with picking my kids up at the last minute... the tech was very nice and knowledgeable and was able to get the job done and completed in less than 30 mins which is amazing... cause this is the second time I had someone come out for the same noise issue and he fixed it after looking and seeing and then adjusting the items. He was letting me know what he was doing and explaining the problem to me so I knew what was going on. I would like to thank him for his great service.
Great Service
Tony - Redlands, CA
My tech was amazing, very knowledgeable and friendly.
He was over 2 hours late outside the appointment window
Luca - Redlands, CA
He was over 2 hours late outside the appointment window and said our repair for a $200 microwave would be $800. A complete waste of time and money.
Response from Appliance Repair Specialist:
Hello LKuca, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Effective service
Eric - Redlands, CA
Rod arrived at the tail end of our window and performed his job in a professional manner. Our microwave now works again.
Response from Appliance Repair Specialist:
Hello Eric, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Ruben - Redlands, CA
All working great now
Response from Appliance Repair Specialist:
Hi Ruben, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Kegan is very personable and knowledgeable
Amberly - Redlands, CA
Home owner.
Amber - Redlands, CA
The gentleman that came to fix my refrigerator was very kind unfriendly. It’s unfortunately the company (Home Depot) that delivered my refrigerator didn’t take care of the minor problems that needed to be taken care of. He was also kind enough to answer questions I had about my new washing machine also and I really appreciated that.
Response from Appliance Repair Specialist:
Hello Amber, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service!
Rose - Redlands, CA
Dishwasher problem solved!
Response from Appliance Repair Specialist:
Hello Rose! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!
Daniel is knowledgeable.
GABRIELSON - Redlands, CA
Daniel was able to fix my washer and dryer. He explained what was wrong and realized that Lowe’s had installed part of the washer incorrectly. Great service!
Response from Appliance Repair Specialist:
We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed. Great Job Daniel!
Rod H.
WASHER AMANA NTW4605EW0
Rod H.
OVEN KITCHENAID KODE500ESS04
Rod H.
WASHER AMANA NTW4605EW0 "RO there 5/16 THU, 12:24 to 13:18, Seems to stop before agitation and again at spin outRevealed 1 Malfunction code Found wtr pressure hose not allowing sensing tightened hose and did not correct issue. Had to replace machine control calibrated and as designed op returned."
Rod H.
RANGE WHIRLPOOL WEG750H0HZ0 "Displays time , won’t accept commands from uiConfirmed No reaction from user interface Ordering main control and user interface control assembly; ordrng 1 W11205353 (cntrl-elec) and 1 W11291189 (console)"
Rod H.
REFRIGERATOR WHIRLPOOL WRB322DMBM Icemaker makes noiseConfirmed Icemaker was turned on which causes imkr to call for water which in this case was not hooked up. Turned off icemaker This is not explained in any operators guide so consumer had no way of knowing what the noise was she was hearing
Rod H.
WASHER MAYTAG MVWX655DW1 Won’t spin and clothes wet at end of cycle.Lint wad in lint trap at outlet at bottom of tub. Very slow drain as a result.*******************************************Not a related to last visit as drain configuration was not that recommended by washer manufacture. Barrel distance from drain termination. Barely drains out about 50 feet from leach barrel..............************************************Consumer still collecting in rain barrel and leaching from barrel to yard with inadequate leach hose diameter. Creating a slower drain than as designed washer operation. Drain was working last visit as designed see notes.
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Makes humming noise from back of product.Checked component area and found sealed system process stub sticking out to far making little to light contact at component access cover.Adjusted process stub and now seems as designed op and sound level had been corrected.
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SNHB01
Rod H.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 A guess at best had to order the right pars and returnBucket broken and motor slips. Replaced as designed operation returned; pckd up 1 W11202789 (motor)
Rod H.
OVEN WHIRLPOOL WFG320M0BS3 Oven won’t lightConfirmed Found ignitor too far out of alignment with burner. Intermittent ignition laws result adjusted and now ops as designedFoil needs to be removed repairs will not be performed as resultant failure in future
Rod H.
WASHER MAYTAG MHW5630HW0
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Returned to replace ordered icemakerReplaced icemaker as designed op will retur with full bucket in 24-48 hrs.4/5/19 18:00: RO there 4/5 FRI, 17:38 to 17:55, No ice productionConfirmed Water valve ok but icemaker will not activate.Ordering icemaker***2X labor needed to replace icemaker due to freezer has to be dismantled to access Icemaker.****; rqstng P&A on 1 W11084540 (icemaker)"
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Leakswater from l side under freezer doorTrough level withliner allowing dripping
Rod H.
WASHER MAYTAG MVWX655DW1 Won’t spin clothes out properly Confirmed See pic Siphoning water from barrel.machine drains but won’t allow spin out completely due to back pressure, causing siphoning back to washer. Also over sudsing visibly evident. Instructed consumer. Of the above and of siphoning issue.Complete no repair necessary for washer.
Rod H.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Icemaker not produce iceIcemaker not an issue at this time.Found door seal off alignment and adjust door alignment. As designed op now returned to doorMay not have been sealing as a lot of adjustment was needed.
Rod H.
RANGE WHIRLPOOL KEBS179BSS00
Rod H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Confirm demonstration mode set in control and recalibrated As designed operation seemed to return with no issues.
Rod H.
WASHER MAYTAG MHW5500FW1 Torn door bootConfirmed Replaced torn boot and no less. As designed operation had returned; pckd up 1 WPW10237499 (bellow)
Rod H.
ICEMAKER WHIRLPOOL WRF767SDHZ Filter too tight and handles looseConfirmed Reinstalled filter and tightened all handles.All other operations are as designed 24-48 hrs b4 production will resume.
Rod H.
M/W OTR WHIRLPOOL WMH31017HZ0 Turntable motor makes noiseConfirmed and replaced defective turn table motor. As designed operation Returned
Rod H.
DRYER WHIRLPOOL WGD9200SQ0 "Door trim broken, Confirmed Needs door trim replaced unable to repair"
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 No ice productionConfirmed Water valve ok but icemaker will not activate.Ordering icemaker***2X labor needed to replace icemaker due to freezer has to be dismantled to access Icemaker.****; rqstng P&A on 1 W11084540 (icemaker)
Rod H.
OVEN WHIRLPOOL WFG515S0ES1 Smelling gas in oven but no ignition.Confirmed SEARS OUTLET PURCHASE. Discovered that gas valve does not always stop the flow of gas after burner stops attempting to light. Replaced gas valve and as designed operation returned
Rod H.
WASHER MAYTAG MVWC565FW1 Seems to drain water out at rinse cycle then machine shuts down.Takes too long to fillConfirmed Anti kink device was not seated down into pressure hose so as to not plug the pressure tube on control. Removed cord and now seems as designed op was restored after clearing code and recalibrating machine control.No oks complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Rod H.
DRYER MAYTAG MGDP575GW0 Returned with ordered part and replaced console no additional issues exist. As designed condition was restored
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Back cover iced over no cooling in refrigerator compartment Confirmed Defrost system failed. Dfrst thermistor and main control not communicating.Ordered parts indicated WILL NEED additional labor to complete. Deicing will take some time. Consumer does not want to let defrost prior to return with parts. ; rqstng P&A on 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd)
Rod H.
DISHWASHER WHIRLPOOL WDT780SAEM1 Top rack slide stop keeps falling offConfirmed Slide stop was melted due to falling out of slide Ordering slide stop right and left.; ordrng 1 WPW10508950 (stop)
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Returned to replace ordered icemaker with no issuesAs designed operation restored
Rod H.
DISHWASHER WHIRLPOOL WDT780SAEM1 Top rack slide stop keeps falling offConfirmed Slide stop was melted due to falling out of slide Ordering slide stop right and left.; ordrng 1 WPW10508950 (stop)
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 No water after replacing filter.Confirmed Tank was void of water and had not been filled so as to get water right away. This common condition is not listed in any operators guide.
Rod H.
M/W OTR WHIRLPOOL WMH53520CS5
Rod H.
M/W OTR MAYTAG MMV5220FZ2
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Icemaker stalled and won’t produce ice.Confirmed stalled/stuck between harvest and fill will not move. Bad thermistor.; ordrng 1 W10873791 (icemaker)
Rod H.
WASHER MAYTAG MHW5500FW1 Return with ordered part and installed.As designed operation and condition returned with no leaks.
Rod H.
OVEN WHIRLPOOL WFG320M0BW2 "Rt/frt and left /frt burners do not light. Oven light does not go on. Confirmed Intermittent ignition of front surface burners. Burnt out light bulb. Consumer said that, “light had never worked since installed” Adjusted frt burners and contacted trade partners regarding light bulb coverage and mail out of same."
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Consumer said he was never informed of basic trip/diagnostic. This is a payable call since we went out set up through whirlpool. Consumer canceled at door.
Rod H.
WASHER MAYTAG MVWB865GW0
Rod H.
WASHER WHIRLPOOL WTW7500GC0 No hot water. valve getting water and valve indicates getting sufficient voltage. Valve appears stuck closed. Replaced valve.
Rod H.
WASHER WHIRLPOOL WFW70HEBW0 Not related to last serv call outTakes too long to finish a load or doesn’t spin at all. Conversed with factory tech line and instructed to replace motor control.Returned and replaced motor control parts and test op normal