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Local Reviews
for Rancho Cucamonga, CA

Rated 4.1 out of 5 stars based on 11 customer reviews

Map of Rancho Cucamonga, CA

Paul




The worker was great but appliance could not be repaired which is crazy as I have warranty


Response from Appliance Repair Specialist:

Hi Paul, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Rancho Cucamonga, CA

Service was done with a smile




Tyler was very respectful, but the problem wasn't resolved! Still no ice!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you are still needing service please call us at 661-587-1300 so we can get you back on schedule asap, Thank you for your business!


Map of Rancho Cucamonga, CA

Great service





Response from Appliance Repair Specialist:

Hello David, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Rancho Cucamonga, CA

Paul




Came on time , my oven could not be repaired


Response from Appliance Repair Specialist:

Hello Paul, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Rancho Cucamonga, CA

Great price and very helpful





Map of Rancho Cucamonga, CA

Karen





Response from Appliance Repair Specialist:

Hello Karen! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!


Map of Rancho Cucamonga, CA

The tech that came out was awful




Terrible service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Rancho Cucamonga, CA

Problem not fix




The problem is worst now


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Rancho Cucamonga, CA

Great Service




the overall service of customer service, and Tyler, the repair man was exceptional. We were well pleased with Kitchenaid's response to our request.


Response from Appliance Repair Specialist:

Hi Diane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!


Map of Rancho Cucamonga, CA

RG




Daniel seemed to be more knowledgeable than other technicians who have come.


Response from Appliance Repair Specialist:

Hi Monica, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Danny!


Tereso




Quick repair, but had to wait a week for part to arrive


Response from Appliance Repair Specialist:

Hello, So happy you had a successful repair. We are one of the few companies in California to have thousands of in-house parts but we still can't carry them all. We apologize for your wait and appreciate your business.


Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated that the dishes are leaving a film and she can’t get the filter out. Filter was stuck was able to get it out and customer cleaned it. Dirty filter was the cause of the dirty dishes. All works good at this time.

Near Aster Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

DRIYER MAYTAG MGDB725BW0 Customer stated that the door will not close. Found catch broken. Removed and replaced catch all works good at this time.; used 1 WPW10111905 (CATCH) from stock

Near Annandale Ln, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

WASHER MAYTAG MVWB725BW0 Customer stated that the unit has a DU error code. Found bad latch. Removed and replaced latch tested all works good at this time.; used 1 WPW10619844 (LATCH) from stock

Near Annandale Ln, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

DRIYER MAYTAG MGDB725BW0 Customer stated that the dryer is taking too long to dry and door is not latching. Ordering strike and gas coils in stock.; ordrng 1 279834 (2 coil gas valve set) and 1 WPW10111905 (catch)

Near Spinel Ave, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

WASHER MAYTAG MHW8200FW0 Customer stated that the unit shakes when spinning. Found mounting hardware still installed. Fixed and tested door lock not working ordering door lock.; ordrng 1 WPW10443885 (door lock)

Near La Vine St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

MICROWAVE KITCHENAID KOCE500ESS06

Near Bristol Dr, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTE104DSS Customer stated that unit is leaking and not washing the dishes. Leak was from valve under sink and heater circuit was off. Calibrated unit and tested all works good at this time.

Near Corkwood Ct, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

WASHER MAYTAG MVWB765FW2 Customer stated that the unit is leaking. Ran through diagnostics and found leak is coming from the drain. Customer to have drain wall cleaned out. All works good at this time.

Near Monte Vista St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTM354DSS4 Customer stated that the rails for the upper rack have broken at the spot welds. Removed and replaced upper rack rails. Tested all works good at this time.

Near Ozark Mountain Pl, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not come on. Found power to unit but control is not responding. Removed and replaced control tested all works good at this time.

Near Blazing Star Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

OVEN KITCHENAID KEBS278SBL04 Customer stated that the oven has an error code for the meat probe. Customer does not have the meat probe but both ovens have the meat probe jacks. ; ordrng 1 WPW10119142 (cntrl-elec)

Near Hillside Rd, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

RANGE WHIRLPOOL JJW9830DDS "Customer stated the unit would not come on after a power outage. Ordering main control manufacture shows 4.; ordrng 1 WPW10169130 (cntrl-elec), 331.51"

Near Rosemary Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

MICROWAVE KITCHENAID KMHC319ESS2 "Customer stated that the microwave light would not come on and would not start. Found failed microswitches. Removed and replaced switches and interlock. Tested all works good at this time.; used 2 W10727360 (MICROSWITCH), and 1 WPW10156813 (INTERLOCK) from stock"

Near Kirkwood Ave, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTM354DSS4 Customer stated that the rails for the upper rack have broken at the spot welds. Ordering upper rack rails.; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL)

Near Ozark Mountain Pl, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the ice bin will not dispense. Found ice bin was jammed. Fixed and tested all works good at this time.

Near Trenton Ct, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

WASHER MAYTAG MVWB835DW3 Customer stated that the unit is making a rattling noise. Checked for error codes found water temp and spin fault to water temp. Removed and replaced fill valve assembly tested all works good at this time.

Near Salina St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not come on. Found power to unit but control is not responding. Ordering main control in stock.; ordrng 1 W11116590 (cntrl-elec)

Near Blazing Star Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

DRYER ELECTRIC WHIRLPOOL WTW5000DW0 Removed and replaced hub kit wash plate and drain hose. Found tub is now leaking between gear case and tub. Ordering tub and gear case.; ordrng 1 W10512161 (tub assembly) and 1 W11035751 (gearcase)

Near Cameo St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit is not washing the dishes. Found voltage to wash pump but not cycling. Removed and replaced sump assembly tested all works good at this time.

Near Ragusa Dr, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Removed and replaced burner caps. Tested all works good at this time.

Near Church St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

RANGE WHIRLPOOL KWVU265YBA0 Removed and replaced switch membrane. Blower motor is still not working. Unit needs blower motor. Motor has been discontinued unit is not repairable. Part number W10565433

Near Morgan Pl, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

DRYER ELECTRIC WHIRLPOOL WTW5000DW0 Customer stated that the unit is leaking and not spinning. Found hub kit is stripped on the basket and the drain pump to cabinet hose is leaking. Ordering hub kit wash plate and drain hose.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035296 (hose)

Near Cameo St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

WASHER MAYTAG MVWB835DW3 Customer stated that the unit is making a rattling noise. Checked for error codes found water temp and spin fault to water temp. Ordering fill valve assembly not in stock.; ordrng 1 W11165546 (VALVE)

Near Salina St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the ice maker stopped working. Found error code for ice maker E2. Removed and replaced ice maker tested all works good at this time.

Near Hemlock St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

RANGE WHIRLPOOL JJW9830DDS Customer stated that the lower oven temp was lower than the top. Calibrated oven temps and showed customer how to adjust temps. All works good at this time.

Near Rosemary Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Found burner head is defective. Ordering burner head in stock.; ordrng 1 WPW10515455 (burnr-head)

Near Church St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Found burner head is defective. Removed and replaced burner head still not igniting right away. Ordering burner cap kit in stock.; ordrng 1 WPW10183375 (cap-burner)

Near Church St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRF555SDFZ05

Near Turk St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KBSD608EBS01 "Customer stated that unit never cooled when delivered. Found compressor seized. Removed and replaced dryer and compressor. Vacuumed system and charged with Freon. Tested all works good at this time. Job complete; used 1 AF1200 (TUBE EXTENSION), and 8 R134A (REFRIGERANT ) from stock"

Near Carmello Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer stated that ice maker stopped again. Removed and replaced ice maker cycle tested all works good at this time.

Near Sevilla Pl, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer reinstalled dishwasher. Checked for leaks. leak may have been from install. Calibrated unit and tested all works good at this time.

Near Opal St, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the ice maker stopped working. Found error code for ice maker E2. Ordering ice maker in stock.; ordrng 1 W11294907 (ICE MAKER)

Near Hemlock St, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit is not washing the dishes. Found voltage to wash pump but not cycling. Ordering sump assembly in stock at other locations.; ordrng 1 WPW10605057 (pump and motor assembly)

Near Ragusa Dr, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Customer said ice maker is still not,working. Ordering ice maker in stock.; ordrng 1 WPW10300022 (icemaker)"

Near Sevilla Pl, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG320M0BS2 Customer stated that the door handle is loose. Fixed and tested all works good at this time. All works good at this time.

Near Orange St, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

OVEN AMANA AGR6303MFB0 Customer stated that the unit is not staying at set temp. At first it is under then it rises higher. Preheated oven and cycled on and off multiple times. Found the unit temp is off by 20 degrees. Calibrated temp and tested. All works good at this time.

Near Base Line Rd, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

RANGE WHIRLPOOL KWVU265YBA0 "Customer stated that there is not power at the range hood. Found switches not working; ordrng 1 WPW10370009 (swtch-memb)"

Near Morgan Pl, Rancho Cucamonga, CA 91737
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KBSD608EBS01 Customer stated that the unit never cooled. Removed and replaced dryer. Vacuumed and charged. Compressor is running slow. Ordering compressor in stock; ordrng 1 W11103181 (compressor)

Near Carmello Ct, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that the lower spray arm is not working. Found error code for the diverter. Tested and found diverter is not working. Removed and replaced sump assembly tested all works good at this time.

Near New England Dr, Rancho Cucamonga, CA 91730
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW75HEFW Customer stated that the unit is giving an error code for long fill no Fill. Checked water supply to unit and found that the cold water supply has no flow. Instructed customer to fix water supply problem to fix unit. All works good at this time.

Near Cam Norte, Rancho Cucamonga, CA 91730