Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Rancho Cucamonga, CA
Powered by Fluid LOCALGood service - explained well
Dwayne - Rancho Cucamonga, CA
Tyler knows his work - everything is good
Great Service
Donald - Rancho Cucamonga, CA
Best service ever. He was courteous and helpful. And did a great job repairing our dryer.
Response from Appliance Repair Specialist:
Hi Donald, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great Service
James - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Hi James, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great Service
Anne - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
We’ll done
Ron - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Hello Ron, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Appliance Repair Specialists
Angela - Rancho Cucamonga, CA
Tyler was awesome!
Response from Appliance Repair Specialist:
Hi Angel, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Good job
Charles - Rancho Cucamonga, CA
Tyler did a great job.
Response from Appliance Repair Specialist:
Hi Charles, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Gail
Gail - Rancho Cucamonga, CA
Waste of time. Guy did nothing
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Tyler has been great!
Jason - Rancho Cucamonga, CA
Tyler has done a great job
Well Done
Robert - Rancho Cucamonga, CA
No update
Evergreen - Rancho Cucamonga, CA
Again your Tech does not communicate with the Management staff. Maintenance does not know if the problem was resolved. Is it resolved?
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
good srevice
Gilbert - Rancho Cucamonga, CA
need to make sure that when a part is order on you side that it is communicate to the office or maintenance so we can let the resident know when it will arrive and he will be back
Response from Appliance Repair Specialist:
Hello Gilbert, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Maintenance Tech
Evergreen - Rancho Cucamonga, CA
Your "Appliance Repair Specialist" did not test his repair, even after he got it wrong the first time! I wish I was that good to where I could just leave, and not test my "repair". The repair was simple and if your Tech would have tested his repair the first time, he would have saved my Resident and staff a lot of time and headaches, not to mention his time!
Response from Appliance Repair Specialist:
Hello Evergreen, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Maintenance Tech
Evergreen - Rancho Cucamonga, CA
The Whirlpool Tech took a week to get the part and when he finally came back and replaced the defective part he did not test the washer and it still did not work. I had to replace the washer so my Resident could have a washer to use while the wash is repaired.
Great Service
Rick - Rancho Cucamonga, CA
Kevin was very helpful and informative
Good service but same problem after 6 days.
Jesse - Rancho Cucamonga, CA
He was very good but oh Thursday morning we had the exact same problem again. Was repaired Friday so lasted less then a week.
great service
Robert - Rancho Cucamonga, CA
Professional and great customer service
Diane - Rancho Cucamonga, CA
Great Service
Steve - Rancho Cucamonga, CA
Tech showed up at the specified time, professional. Was quick. Knew what he was doing. Diagnosed the issue the moment he walked in. I'm very satisfied.
Take your money and run
Scott - Rancho Cucamonga, CA
Warning! do not use Appliance Repair Service Specialist to repair anything. Took my money, did not even attempt to disassemble and diagnose the problem. I called customer service 6 times spoke with Joel,Jenny and Alex. I asked to have another tech come out or return my $115.00. Always told me that Tech supervisor (Adrew Parson) would call me back.NEVER HAPPENED.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Paul
Paul - Rancho Cucamonga, CA
The worker was great but appliance could not be repaired which is crazy as I have warranty
Response from Appliance Repair Specialist:
Hi Paul, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service was done with a smile
Eleanor - Rancho Cucamonga, CA
Tyler was very respectful, but the problem wasn't resolved! Still no ice!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you are still needing service please call us at 661-587-1300 so we can get you back on schedule asap, Thank you for your business!
Great service
David - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Hello David, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Paul
Paul - Rancho Cucamonga, CA
Came on time , my oven could not be repaired
Response from Appliance Repair Specialist:
Hello Paul, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great price and very helpful
Will I Am - Rancho Cucamonga, CA
Karen
Karen - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Hello Karen! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
The tech that came out was awful
ISKANDAR - Rancho Cucamonga, CA
Terrible service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Problem not fix
KNOX - Rancho Cucamonga, CA
The problem is worst now
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great Service
BRAGA - Rancho Cucamonga, CA
the overall service of customer service, and Tyler, the repair man was exceptional. We were well pleased with Kitchenaid's response to our request.
Response from Appliance Repair Specialist:
Hi Diane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
RG
KING - Rancho Cucamonga, CA
Daniel seemed to be more knowledgeable than other technicians who have come.
Response from Appliance Repair Specialist:
Hi Monica, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Danny!
Tereso
BANUELOS - Rancho Cucamonga, CA
Quick repair, but had to wait a week for part to arrive
Response from Appliance Repair Specialist:
Hello, So happy you had a successful repair. We are one of the few companies in California to have thousands of in-house parts but we still can't carry them all. We apologize for your wait and appreciate your business.
Tyler F.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated that the upper rack is missing a clip. Installed stop clip for upper rack.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that there is water in the middle drawer compartment. Found the evaporator is not draining. Defrosted drain. Customer to call back if problem persists.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer stated that the unit is not dispensing water and stopped making ice, found the water valves are not working. Removed and replaced valves and main harness. Tested all works good at this time."
Tyler F.
MICROWAVE JENN-AIR JMW2430DS01 Customer stated that user interface has error code for touch pad. Removed and replaced touch pad tested all works good at this time
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Customer stated that when they came back from vacation the unit said cooling off. They did have a relative at the house while they were gone. They might have turned the cooling off by accident. Turned unit back on and reset filter for customer. Customer to monitor if it happens again they will call back.
Tyler F.
DISHWASHER WHIRLPOOL KUDS50FVSS Customer stated that he just bought the unit from Howard’s as a show room model. Manufacture date of unit is 2009. Model and serial tag looks like it was glued in the unit. Unit is missing parts. Customer is going to take unit back to Howard’s. Took quick pics.
Tyler F.
DRYER WHIRLPOOL WGD5840SW0 "Customer stated that the dryer is not heating, found unit is heating but might have possible gas coil failure. Removed and replaced gas coils tested all works good at this time."
Tyler F.
DRYER WHIRLPOOL WGD5840SW0 "Customer stated that the dryer is not heating, found unit is heating but might have possible gas coil failure. Ordering gas coils not in my truck.; ordrng 1 279834 (2 coil gas valve set)"
Tyler F.
DRYER WHIRLPOOL WGD9400SU Customer stated that the unit was making noise. Found failed idler pulley. Removed and replaced rollers idler and belt with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock
Tyler F.
DRYER WHIRLPOOL WGT4027HW0 Customer stated that the unit is taking too long to dry. New home checked and found unit is short cycling due to vent problem. Customer to have builder check vent for issue. All works good at this time.
Tyler F.
OVEN AMANA AGR5330BAS3 Customer stated that the oven igniters glows but no gas. Found switch on valve set to propane. Fixed and tested all works good at this time.
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW2 Customer stated that the unit does not fill with enough water and leaves residue on the clothes. Found customer is using too much soap. Instructed customer on how to use machine how much soap to use and how the water levels work. All works good at this time.
Tyler F.
OVEN WHIRLPOOL WFG525S0HV0 Customer stated that the oven smelled of gas when she first started it. Gas company came out and said that the ignition keeps turning off. Found gas company was running with the door open. Explained to customer if the door is open for a period of time the gas will shut off as a safety measure. Preheated oven no smell of gas. All works good at this time.
Cesar H.
DRYER WHIRLPOOL WGD4850HW0 Replaced burner gas unit tested good at this time
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the ice maker makes ice but has slowed down a lot. Cycled ice maker. Removed and replaced ice maker and harness. Tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD4850HW0 Customer stated that the dryer has a gas smell when not in use. Could not verify gas leak. ; ordrng 1 W10823508 (burner-gas)
Tyler F.
RANGE WHIRLPOOL WFG525S0HV0 Customer stated that the time on the clock keeps loosing time. Ordering main control not in stock.; ordrng 1 W11159621 (cntrl-elec)
Tyler F.
DISHWASHER AMANA AGR5330BAS3 Customer stated that the left front gas valve got stuck and knob broke. Removed and replaced manifold and knob tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the door will not close. Found latch will not work. Ordering latch shows zero in stock anywhere.; ordrng 1 W11316250 (latch)
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not run. Removed and replaced timer. Unit is now getting voltage to motor but will not start. Removed and replaced motor tested all works good at this time.
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ0 Customer stated that the door is not closing. Found the hinges were bent. Removed and replaced hinges. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KBFN502ESS02 Customer stated that the over temp light came on. Unit is cooling but ice production has slowed down. Checked Freon levels. Unit shows no Freon loss. Set temps and added a little Freon. Customer will monitor.
Tyler F.
RANGE KITCHENAID KSGB900ESS0 Customer stated that the oven is giving error code for stuck key. Removed and replaced console tested all works good at this time.
Tyler F.
RANGE KITCHENAID KSGB900ESS0 Customer stated that the oven is giving error code for stuck key. Ordering console in stock. Customer available after 10; ordrng 1 W10913685 (panl-cntrl)
Tyler F.
RANGE - GAS AMANA AGR5330BAS3 Customer stated that the left front gas valve got stuck and knob broke. Ordering manifold and knob not in stock.; ordrng 1 W10820758 (pipe-mnfld) and 1 WPW10614598 (knob)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the ice maker makes ice but has slowed down a lot. Cycled ice maker. Ordering ice maker and harness. Not in stock.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Tyler F.
DISHWASHER WHIRLPOOL DU1055XTPB0 Customer stated that the unit will not start. Found clean light is blinking. Per tech sheet ran diagnostics and checked heater circuit. Found heater is not coming on. Quoted customer for repair.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Tyler F.
ICEMAKER KITCHENAID KUIX305ESS2 Removed and replaced drain pump. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that the refer is not cooling in both compartments. When I arrived the lights were on but no activity from compressor or fans. Unplugged unit and plugged back in. Compressor and fans came on and frost pattern is visible. Removed and replaced controls. Tested all works good at this time.
Tyler F.
FREEZER KITCHENAID KSSS48QDX05 "Customer stated that the freezer is starting to loose temp. Unit may have a sealed system leak. Removed and replaced compressor and drier vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 8 R134A from stock"
Tyler F.
COOKTOP WHIRLPOOL WFG510S0HS1 Customer stated that cooktop finish ordering cooktop coast shows one in stock.; ordrng 1 W11213958 (cooktop)
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS2 Customer stated that the door will not close. Found door hinge was not inserted into pin. Fixed and tested all works good at this time. Customer had unit uninstalled when I arrived.
Tyler F.
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated that the dishwasher is not washing well. Found customers water heater takes along time to heat water at sink. Customer needs to run sink before starting dishwasher. Calibrated and tested all works good at this time.
Tyler F.
VENTHOODS KITCHENAID KXW8748YSS0 Customer stated that the light will not turn on. Found two slides for switches and housing broken. Removed and replaced slides and housing. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ordering fill valve in refer compartment; ordrng 1 WPW10341329 (water valve assembly)
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QVS10 Customer is still remodeling kitchen. Customer will call when he is ready.; ordrng 1 W10890886 (heater-pan)
Tyler F.
REFRIGERATOR KITCHENAID KRSC503EBS00 Customer stated that the refer is forming ice on the evaporator. Ordering main control and thermistor not in stock. Customer to defrost before return.; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWC300VW1 Customer stated that the basket is making noise when it sticks. Removed and replaced basket drive tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated that evaporator is frozen. Ordering harness kit tested all works good at this time.