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Local Reviews
for Rancho Cucamonga, CA
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Vandaele - Rancho Cucamonga, CA
Great service.
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Rob - Rancho Cucamonga, CA
Good dude. Loves NASCAR.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Washing machine repair
Monique - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Professional!
Kathy - Rancho Cucamonga, CA
Great experience!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great service, trusted tech
Lindsay - Rancho Cucamonga, CA
This was the third appliance repair company we had out to service our refrigerator. We had no luck with the other companies, so we are more than please with the service we received from Appliance Repair Specialists. The tech was timely, honest about the issue with the fridge, and worked with us to repair it under our warranty. This company would be my go-to for appliance repairs from now on,
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tyler! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great Service
Angela - Rancho Cucamonga, CA
Tyler was great and fixed my appliance issue with no problem!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Vikki
Vikki - Rancho Cucamonga, CA
Service
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
5 stars
Richard - Rancho Cucamonga, CA
Tyler showed up on time, fixed the problem and answered sll my questions. Very professionsl snd friendly.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide professional and friendly service. We appreciate your time and business.
Good
Diane - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service ! We appreciate your time and business.
Microwave repair
Stanley - Rancho Cucamonga, CA
It went well. We are very happy with the results.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Unsatisfactory
Rachel - Rancho Cucamonga, CA
The oven door was replaced but there is a gap between the door and the oven wide enough to fit my fingers in on the left side of the door. I have had to request another service call to rectify this.
Response from Appliance Repair Specialist:
Hi Rachel, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Quick and safe repair.
Alison - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Kim
Kim - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Fast and very helpful
Elizabeth - Rancho Cucamonga, CA
Great experience
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Cooktop repair
James - Rancho Cucamonga, CA
Repair person was friendly, on time and knowledgeable
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Service
Gloria - Rancho Cucamonga, CA
We had an unusual problem that the technician has not handled before. He tried his best but could not repair the unit 100%. i do believe he put all of his efforts into resolving our issue.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
3rd time a fail-ice maker still not working
Julie - Rancho Cucamonga, CA
Sent a email earlier today. He’s replaced computer board and other parts. Ice maker still makes about 30 cubes. Cycled one time since he left.
Response from Appliance Repair Specialist:
Hi Julie, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.
Bad Experience
Jason - Rancho Cucamonga, CA
The tech originally came out to even the French doors and replace an ice maker. When he reinstalled the refrigerator, he left it about a half-inch away from the cabinet (it should have been flush) but he didn’t know how to adjust it. I called you to have someone come out and adjust the fridge and you sent out the same tech. He said he didn’t know what to do when he left, he said you would send someone else to fix it. I have not heard from you despite leaving 2 voicemail messages.
Amazing Service
Fran - Rancho Cucamonga, CA
Refrigerator
Joe - Rancho Cucamonga, CA
Good job
Gina
Gina - Rancho Cucamonga, CA
Great service. Very professional!
Wonderful!
Sara - Rancho Cucamonga, CA
He was on time and wore a mask. Fixed the problem and checked other things to be sure they were working properly. Excellent!
Ice maker still not working
Julie - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Refrigerator Freezer Repair
Mike - Rancho Cucamonga, CA
Very talented - Diagnosed the problem quickly and the repair was done in a short period on time with no issue
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Great service
Rizaldy - Rancho Cucamonga, CA
Tyler was very professional and knows what he’s doing.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service from start to finish.
Simon - Rancho Cucamonga, CA
Knowledgeable and thorough!
Michelle - Rancho Cucamonga, CA
Kathy
Kathy - Rancho Cucamonga, CA
Joe G.
Jo - Rancho Cucamonga, CA
Quick and easy repair. Tech was right on to the problem.
Very professional
Gina - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great/fast service
Steve - Rancho Cucamonga, CA
Quick and very professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we appreciate your time and business.
Great Service
Rodrick - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Brian
Brian - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service!
Joseph - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
replacement parts
Diane - Rancho Cucamonga, CA
Our previous repair was for lights. They keep going out. The previous repairman, Tyler put an order in for us to get 5 replacement lights because they are going out one after another.Already had 4-5 go out. We explained to Jamie G what was going on. He only gave us 2 of the 5 light units and not sure why. Is it possible for you to have manufacturer get in touch with me? I would like them to extend my warranty because I've had so many problems with this unit. Thank you, Diane
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Tyler F.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer stated that the left door gasket is torn ordering gasket not in stock.; ordrng 1 W10830046 (gasket-fip)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the lights went out. Ordering module in stock.; ordrng 1 W10695459 (module)
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Customer stated that the unit is not washing as well. Calibrated unit and tested. All is working to specs. Customer not using rinse aid and going to switch soaps. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit is not agitating or spinning. Found worn out hub. Ordering hub in stock.; ordrng 1 W10528947 (drive hub kit)
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 Removed and replaced ice maker and rollers valve is leaking ordering valve not in stock.; ordrng 1 WP-W11043013 (Valve)
Tyler F.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "When I returned to install parts customer let me know deli display not working. Removed display and found corrosion on board and broken wires in door also found broken wire in harness to the door. Ordering parts; 1 W10815669 (dor-fip ss) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"
Tyler F.
WASHER MAYTAG MVWB765FW4 Customer stated that the lid is broken. Found hinges missing and screws. Removed and replaced lid hinges and screws. Tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL WOS51EC0AS04 Customer stated that the oven was used at 475 and when they shut it off it lost power. Ordering fuse and control not in stock.; ordrng 1 W10864141 (panl-cntrl) and 1 WPW10545255 (fuse-thrml)
Tyler F.
DRYER WHIRLPOOL WGD5100HC0 Customer stated that the unit is making a vibration noise during the cycle. Cycle tested unit with a load for over 5 minutes and found noise coming from blower wheel. Removed and replaced blower wheel and motor tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated that the refer door bottom corner is not sealing. Heat treated door seal. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the unit is not cooling found evaporator is frozen over. Removed and replaced fan motor harness tested all works good at this time.
Tyler F.
LAUNDRY WHIRLPOOL WTW7500GW0 Customer stated that unit is not completing the cycle. Found customer using too much soap and causing suds lock. Cleared code and fixed loose agitator. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW4 Customer stated that the lid is broken. Found hinges missing and screws. Ordering stock at coast.; ordrng 2 WP693995 (screw)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Tyler F.
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer stated that the cancel button is not working and front display doesn’t work at all. Ordering front cover lense and will use user interface when return.; ordrng 1 W11281068 (light-ind)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the ice maker stopped working. Checked error code and found F5 error code. Removed and replaced ice maker tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that icemaker is not making ice as fast as it used to. Cycle tested icemaker all works good at this time no error codes may temperature adjustments to the freezer to help make ice faster. Tested all works good at this time
Tyler F.
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer said door is leaking when dispensing water. Found leak coming from water line in door harness. Removed and replaced door. Tested all works good at this time.
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 Customer stated that wheels are missing in front and ice maker is leaking. Ordering wheels and ice maker not in stock.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10515762 (roller)
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 Customer stated that wheels are missing in front and ice maker is leaking. Ordering wheels and ice maker not in stock.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10515762 (roller)
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that the the unit will not start. Found the pressure switch hose was linked. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer stated that the unit is not cooling in the refer. Found frozen evaporator removed and replaced thermistor and cover tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7120HW0 Customer stated that the unit is shaking on heavy loads in spin cycle. Per customer video unit is off balance and possibly overloaded. Checked unit for error codes. No codes present. Ran unit in diagnostics all works good at this time. Customer to sort loads better.
Tyler F.
FREEZER MAYTAG MFI2570FEZ07 Customer stated that the ice maker stops then starts again. Removed and replaced ice maker tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD5100HC0 Customer stated that the unit is making a vibration noise during the cycle. Cycle tested unit with a load for over 5 minutes and found noise coming from blower wheel. Ordering blower wheel and motor in stock.; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Tyler F.
REFIRGERATOR KITCHENAID KRFC704FPS03 Customer stated that the dispenser is not dispensing and the freezer door is not closing. Removed and replaced rails regulator and filter housing tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL KBSD602ESS01 Customer stated that the display will not let you select temps. Removed and replaced display tested all works good at this time. Customer to wait 24 hours to see if unit cools.
Tyler F.
REFIRGERATOR WHIRLPOOL WRX735SDBM02 Customer stated that the unit is not making ice. Found ice maker is stalled. Removed and replaced ice maker tested all works good at this time.
Tyler F.
RANGE WHIRLPOOL WFG231LVS0 Customer stated that the oven will not preheat. Checked bake and broil no ignitor glow. Ordering ignitor not in stock needs transfer.; ordrng 1 W10918546 (igntr-oven) and 2 WP8533843 (screw)s and 1 WP98004956 (hndle-door)
Tyler F.
RESIDENTIAL REFR KITCHEN AID KRSC503ESS01 Customer stated that the unit is not cooling in the refer compartment. Ordering thermistor and fan not in stock.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Tyler F.
LAUNDRY WHIRLPOOL WTW8040DW4 Customer stated that the lid started to crack because it is rubbing in dispenser. Found GI installed dispenser wrong. Fixed dispenser and installed new door. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer stated that the unit is not dispensing cold water. Checked dispenser system. All is working to specs. Showed customer how reservoir system works. All works good at this time.
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated that the dispenser door is open and will not close and can not open the rinse aid door. Removed and replaced dispenser tested all works good at this time.
Tyler F.
REFRIGERATOR JENN-AIR JCD2595WEK02 Customer stated icemaker stopped working removed and replaced icemaker tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Customer stated that the door switch is not working on refer side. Removed and replaced switch tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer stated that unit is leaking found dispenser hose at Fill valve not connected all the way causing leak fixed and tested all works good at this time.
Tyler F.
DISHWASHER KITCHENAID KDTM704EBS0 Customer stated that dishwasher sometimes has water in it and dishwasher smells. Customer does not have unit hooked to an air gap unit is hooked directly to garbage disposal. Unit had air code for water being pushed past drain pump back into the unit causing float switch fault. Advise customer that an air gap needs to be installed on her dishwasher so that the unit can drain properly and will also get rid of the smell. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the lights are out and ice maker is still slow. Found failed led in freezer. Ordering led module ice maker and adaptor not in stock.; ordrng 1 W10695459 (module) and 1 W10864518 (adapter) and 1 W11294907 (icemaker)
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated that the dispenser door is open and will not close and can not open the rinse aid door. Ordering dispenser in stock.; ordrng 1 W10861000 (detergent dispenser)
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Customer stated that the refrigerator is not cooling. Found frozen evaporator. Ordering fan harness in stock. Customer to defrost for 3 days.; ordrng 1 W11033168 (harns-wire)
Tyler F.
FREEZER MAYTAG MFI2570FEZ07 Customer stated that the ice maker stops then starts again. Ordering ice maker not in stock.; ordrng 1 WPW10300024 (icemaker)