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Local Reviews
for perris, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 41 customer reviews

Map of Perris, CA

Poor Service




Review of Appliance Repair Specialist

I haven’t had a fridge since September still not working


Response from Appliance Repair Specialist:

Hi Vivian, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Map of Perris, CA

amazing service!!!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Perris, CA

Tech was a superstar




Review of Appliance Repair Specialist

My tech was on time and took care of all issues efficiently. My range now works great


Response from Appliance Repair Specialist:

Thank you for the awesome review! We are glad to know your range is up and running. We appreciate your time and business.


Map of Perris, CA

Extremely knowledgable




Review of Appliance Repair Specialist

Taught me a lot about my equipment. I am not happy that my washing machine needs so much special attention when being loaded, what can wash together, needing monthly cleaning, but at least I learned the reasons why.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! We appreciate your time and business.


Map of Perris, CA

Great service




Review of Appliance Repair Specialist

Super quick and great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Perris, CA

Great service




Review of Appliance Repair Specialist

Professional, courteous, and on time.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide timely, professional service. We appreciate your time and business.


Map of Perris, CA

Sad




Review of Appliance Repair Specialist

Still not working , to my satisfaction


Response from Appliance Repair Specialist:

Hello John, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Map of Perris, CA

Jorge




Review of Appliance Repair Specialist

Good service.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Perris, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Perris, CA

Great service,




Review of Appliance Repair Specialist

Kevin was experience, very knowledgeable technician.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide such service and we appreciate your time and business.


Not Repaired




Review of Appliance Repair Specialist

Service Tech Kevin was excellent and informative. Unfortunately the problem still exists and nobody seems to have an idea what to do other than replace the door which is another $800 bucks on top of the over $600 we have spent to get nowhere. This was not Kevin's fault and rather than spend what would be $1400 on a door we will just live wiuth the issue until we can replace with some other brand.


Response from Appliance Repair Specialist:

Hi Bruce, thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great




Review of Appliance Repair Specialist

Service repair was fast


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Not repaired




Review of Appliance Repair Specialist

Kevin was easy to deal with but should have checked all functionality. The issue remains if the light in the door is OFF.


Response from Appliance Repair Specialist:

Hi Bruce, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Appliance repair




Review of Appliance Repair Specialist

Fast repair / my appliance is back like brand new!


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Thanks for quick response and repair


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide awesome service and we appreciate your time and business.


Fast and efficient




Review of Appliance Repair Specialist

Very satisfied with technician KevIn, he is very respectful, works fast and very efficient.


Great knowledge and very detailed




Review of Appliance Repair Specialist

Awesome tech service


Great service




Review of Appliance Repair Specialist


Marie




Review of Appliance Repair Specialist


Great service!




Review of Appliance Repair Specialist

Very informative


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


Quick service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Consolacion




Review of Appliance Repair Specialist

Yes


Good service however...




Review of Appliance Repair Specialist

This is the second time this part was replaced. I know its not the service consultants fault, but they might want to try to figure something else out.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Willingness to explain




Review of Appliance Repair Specialist

As my fridge is still under warranty wanted to make sure the noises hearing at night was something normal. His explanation of what sounded like a “jackhammer” and the launching of a Spacex rocket was the typical function of normal operation. The service tech explained in simple terms that even I understood. Thank you.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Kevin. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Good communication, arrived in time window, professional and fixed the problem same day!!


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, we appreciate your time and business.


Very professional and helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Dryer




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Wonderful Service




Review of Appliance Repair Specialist

Kevin was knowledgeable, efficient and fixed the problem. His product knowledge was impressive and he gave some great tips on how to keep my machines running in tip top shape.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


very helpful technician




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Ambrocio




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Luz




Review of Appliance Repair Specialist

Awesome service for the tecnicion


Response from Appliance Repair Specialist:

Hello Luz, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Very formal and excellent work




Review of Appliance Repair Specialist

Mr Kevin was very formal and excellent . He really was focused on our refrigerator. Very explanatory on what he was going to do. Besides of being so respectful. Wish they have more kebins around. I reccomend him any time. 5stars .


Response from Appliance Repair Specialist:

Hi Francisco, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service friendly and quick!




Review of Appliance Repair Specialist


Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW94HEXW0 customer is having to open and close door multiple times to get cycle to start. I put unit into diagnostic and found issue with door lock assy causing board not to see door shut. Failed door lock assy. Customer declined repair at this time.

Near Summerwind Trail, Perris, CA 92570
Kevin M.

Kevin M.

RANGE - ELECTRIC WHIRLPOOL WEG745H0FS0 "Unit not lighting in front burners. I tested unit and found good spark but air/gas ratio is off. Ordering spreaders, caps and orifices. ; rqstng P&A on 2 WPW10256028 (burnr-head)s and 1 W11161846 (cap-burner) and 1 W10657946 (spud-orfce) and 1 W10821182 (orifice)"

Near Crystal Creek Rd, Perris, CA 92571
Kevin M.

Kevin M.

OVEN WHIRLPOOL WFG525S0HS1 Unit not cooking at proper temp. I found loose ground at bake burner causing inconsistency in lighting. Tightened ground. All tests good.

Near Jasmine Way, Perris, CA 92570
Kevin M.

Kevin M.

WASHER WHIRLPOOL MVWB765FW0 Removed and replaced drawer. Tested. All tests good.

Near Havasu St, Perris, CA 92571
Kevin M.

Kevin M.

WASHER MAYTAG MVWC465HW2 Belt fell off and got damaged which is causing unit not to spin or agitate. Failed belt and cam. Ordering parts. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley)

Near Vista Ave, Perris, CA 92570
Kevin M.

Kevin M.

COOKTOP WHIRLPOOL WCG51US6DS00 "Sr#7729777169 customer stated they were cleaning and noticed a burner knob not all the way off. Customer turned off knob and still smelt gas. Gas company came out and tagged unit for gas leak. They put the sticker on the lettering in front of knobs, the adhesive took the lettering off. I removed top and leak checked all connections at valves and burners. I called tech line. Tech line documented no gas leak found. Gave customer file number and informed customer to call in if they smell gas again."

Near Cordozo St, Perris, CA 92571
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed and replaced ordered ice maker. Cycled ice maker. All tests good.

Near Calle Del Alba, Perris, CA 92571
Kevin M.

Kevin M.

WASHER WHIRLPOOL MVWB865GC Unit not filling with water and giving LF code. I tested unit and found failed fill valve not opening up for water. Removed and replaced fill valve. Tested unit. All tests good.

Near Momento Ave, Perris, CA 92571
Kevin M.

Kevin M.

WASHER MAYTAG MHW5630HC0 Customer stated the unit was leaking from back. I tested unit and found moisture in breather hose. I removed diverter in hose per service pointer for this complaint. Tested unit through diagnostic cycle. All tests good.

Near Saddleback Way, Perris, CA 92570
Kevin M.

Kevin M.

WASHER MAYTAG MVW7232HW0 Unit not starting cycle and faucet feature not working. I found loose connection at faucet button causing no power to faucet. I also found loose connection at stator causing motor not to run and giving f7e7 error. I inserted both connectors properly. Tested unit and calibrated. All tests good.

Near Dunlap Dr, Perris, CA 92571
Kevin M.

Kevin M.

WASHER MAYTAG MVWX655DW1 Unit not spinning or starting cycle. I tested unit and found motor shaft has dropped down and locked up. Ordering motor. ; ordrng 1 W11026785 (motor-drve)

Near Hawthorne Rd, Perris, CA 92571
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5000DW Unit not spinning. I found failed basket hub causing unit not to spin. A&E Factory Service was out and their tech scratched console and broke plunger on main control and left unit in pieces. Unit will need main control. Customer ok with not ordering panel since it is on back order. Ordering hub and main control. ; 1 W11116590 (cntrl-elec) and 1 W10528947 (drive hub kit)

Near Plum St, Perris, CA 92570
Kevin M.

Kevin M.

RANGE WHIRLPOOL WFG975H0HZ0 Removed and replaced previous order burner. Tested unit. All tests good.

Near Poplar Ct, Perris, CA 92585
Kevin M.

Kevin M.

WASHER AMANA NTW4516FW3 "Removed and replaced cam, actuator, agitator cam, and belt. Tested and calibrated. All tests good."

Near Mack St, Perris, CA 92570
Kevin M.

Kevin M.

WASHER WHIRLPOOL MVWB765FW0 Unit is not dispensing fabric softener and water is hitting tub ring. Found failed drawer allowing water to drip on left side and not go into machine properly. Failed drawer. Ordering drawer. ; ordrng 1 W10919352 (Drawer)

Near Havasu St, Perris, CA 92571
Kevin M.

Kevin M.

RANGE WHIRLPOOL WFG975H0HZ0 Removed and replaced previous order burner. Tested unit. All tests good.

Near Poplar Ct, Perris, CA 92585
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Removed and replaced compressor with inverter that came in compressor box. I vacuumed system down and charged with 4.6oz of Freon. Tested unit. All tests good.

Near Steeple Way, Perris, CA 92570
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Removed and replaced evaporator fan motor and main control. Unit is still resetting and fan not running. I called tech line Sr#7729670977, after checks we found that the resetting is caused by shorted lower ice maker fill tube heater. Even with heater unplugged fan motor will not run. Tech line said the heater shorted the new board. Ordering another main control and lower fill tube.; ordrng 1 W11238340 (Fill tube) and 1 W11224256 (Cntrl elec)"

Near Forrest Rd, Perris, CA 92570
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Unit not cooling in RC. Tested unit and found FC evaporator fan not running. Ordering evaporator fan and main control. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap)

Near Forrest Rd, Perris, CA 92570
Kevin M.

Kevin M.

WASHER WHIRLPOOL WFW560CHW1 Unit not filling with water and giving low flow error. I found solenoid on cold valve not opening. Also found in diagnostic that main control is sending voltage to wrong valve. Unit needs cold valve and main control. Removed and replaced main control and cold valve. Tested unit. All tests good.

Near San Jacinto Ave, Perris, CA 92570
Kevin M.

Kevin M.

WASHER MAYTAG MVW6230HC0 "Removed and replaced fascia, cam and belt. Tested and calibrated unit. All tests good."

Near Summerwind Trail, Perris, CA 92570
Kevin M.

Kevin M.

WASHER AMANA NTW4516FW3 "Agitator broke off due to failed bolt and agitator cam. While testing rest of unit I found actuator not engaging for agitation and belt is slipping during spin. Ordering cams, actuator, belt and bolt. ; ordrng 1 285811 (cam driven) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10913953 (actuator) and 1 W11239857 (belt)"

Near Mack St, Perris, CA 92570
Kevin M.

Kevin M.

WASHER MAYTAG MVWC465HW "Unit not engaging for spin. I tested unit in diagnostic and found actuator not switching between spin and agitation. Failed actuator. Also found worn belt and damage to cam caused by failed actuator. Removed and replaced actuator, cam and belt. Tested and calibrated. All tests good."

Near Kuder Ave, Perris, CA 92570
Kevin M.

Kevin M.

WASHER WHIRLPOOL MVWB865GC1 Unit making noise during agitation. I found noise coming from gearcase and knocking from rotor. Unit needs gearcase and rotor. Removed and replaced gearcase and rotor. Tested unit. All tests good.

Near Count Turf Ct, Perris, CA 92571
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit not cooling. Found no Freon in system. Evidence of UV dye in RC evaporator. Removed and replaced RC evaporator and compressor. Vacuumed system down. Charged with 6oz Freon. Full frost pattern. Called tech line to document per sticky note. Sr#7729550643

Near Mapes Rd, Perris, CA 92570
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG975H0HZ0 Customer stated that the right front burner will not ignite. Found bad ignitor ordering burner not in stock.; ordrng 1 W11175169 (Burner)

Near Poplar Ct, Perris, CA 92585
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated that the ice maker stopped working. Found ice maker stalled mid cycle. Ordering ice maker not in stock.; ordrng 1 WPW10300024 (Ice maker)

Near Calle Del Alba, Perris, CA 92571
Tyler F.

Tyler F.

OVEN WHIRLPOOL WOC54EC0HS02 Customer stated that the interface is sometimes unresponsive. Ordering interface not in stock.; ordrng 1 W11297728 (Interface)

Near Viscano Ct, Perris, CA 92571
Kevin M.

Kevin M.

DRYER WHIRLPOOL WGD4815EW2 Unit not heating. I tested unit and found ignitor glowing but not igniting gas. I removed gas line and found no gas to unit. Instruct customer to call gas company. Valve at wall is open but no gas.

Near Momento Ave, Perris, CA 92571
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 No led lights in FC. I found failed FC led module causing no lights. Removed and replaced module. Tested unit. All tests good. ; used 1 WPW10515057 (MODULE ) from stock

Near Punta Prieta Dr, Perris, CA 92571
Kevin M.

Kevin M.

RANGE WHIRLPOOL WFG505M0BB2 Door glass shattered causing door not to seal. I found defective side brackets that were putting stress on glass. Removed and replaced door glass and trims. All tests good.

Near Spectacular Bid St, Perris, CA 92571
Kevin M.

Kevin M.

WASHER MAYTAG MVWC465HW Unit not engaging for spin. I tested unit in diagnostic and found actuator not switching between spin and agitation. Failed actuator. Also found worn belt and damage to cam caused by failed actuator. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)

Near Kuder Ave, Perris, CA 92570
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5500XW unit not starting cycle. I found voltage to lid lock but lock not engaging. Failed lid lock. Removed and replaced lid lock. All tests good. ; used 1 W10404050 (LATCH) from stock

Near Harley Knox Blvd, Perris, CA 92571
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL KRSC703HBS00 Unit leaking water under when dispenser is used. Found water line leaking at connector. I inserted water line all the way. Tested unit. All tests good.

Near Copper Ridge St, Perris, CA 92570
Kevin M.

Kevin M.

RANGE WHIRLPOOL WFG775H0HV0 "Console is scratched from factory. Removed and replaced console. Tested unit, all tests good."

Near Brennan Ave, Perris, CA 92571
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit not cooling. Found failed sealed system caused by leak in RC evaporator. Sealed system is covered by extended warranty. Unit also has warped drain pan causing water build up. ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11457241 (DRAIN PAN)"

Near Rolling Meadows Dr, Perris, CA 92570
Kevin M.

Kevin M.

WASHER MAYTAG MVWB865GW0 Unit will not power on. I found voltage to user interface but interface is not responsive. Failed user interface. Removed and replaced user interface. Tests unit. All tests good.

Near Walnut St, Perris, CA 92570
Kevin M.

Kevin M.

DRYER AMANA DLE330RAW Making loud noise while in operation. Found failed front bulkhead causing noise. Front bulkhead is NLA. I called extended warranty company and they said they will call customer.

Near E 6th St, Perris, CA 92570
Kevin M.

Kevin M.

DRYER MAYTAG MGDC215EW2 Timer froze up and caused timer shaft to break off when customer tried to set cycle. Failed timer. Removed and replaced timer. Tested unit. All tests good.

Near Old Elsinore Rd, Perris, CA 92570
Kevin M.

Kevin M.

OVEN WHIRLPOOL KFGG500ESS2 Temps off by 10 degrees. I calibrated up 10 degrees. Top is rusting unit under 30 days. Removed and replaced cooktop. All tests good.

Near Rolling Meadows Dr, Perris, CA 92570