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Local Reviews
for Paso Robles, CA
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Todd - Paso Robles, CA
Tech was great knowledgable and was able to get manufacturer to pick up call cost. Offered good avice about equipment and waranty info.
Warranty Srvics
Barbara - Paso Robles, CA
Great Service
Penny - Paso Robles, CA
Great Service!!
Jeremy - Paso Robles, CA
Quickly fixed the problem
Great service. Answered all of my questions.
Rebecca - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Tom was extremely professional, meticulous, and congenial. He patiently answered all my questions during the repair process.
Randolph - Paso Robles, CA
Have not used the oven since the service due to the heat wave; will test it in the next few weeks to be sure the repair solved the problem.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tom! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great Service
Thomas - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Diagnosed and fixed!
Bill - Paso Robles, CA
Tom was on-time, and as the house call took place during C-19 days, he observed all the right protocols. He correctly diagnosed the issue, coordinated with the manufacturer, ordered parts, and completed the repair. Kept his card.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Excellent service
B Cohen - Paso Robles, CA
Professional, thorough and fast!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we greatly appreciate your time and business.
Great Service Experience
Linda - Paso Robles, CA
Very pleased with recent service appointment for our washing machine repair. Appreciated the email and phone reminders for the appt, especially the call that Tom was on his way. Tom was very professional and very patient with all of my questions.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with Tom. We appreciate your time and business.
Tom was spectacular
Jeffrey - Paso Robles, CA
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tom. We strive for such service and we appreciate your time and business.
Mary
Mary - Paso Robles, CA
Did what he came to do efficiently and in minimum time
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Billy very good service
Billy - Paso Robles, CA
Very good service
Great service!
Debbie - Paso Robles, CA
Tom was knowledgeable, efficient and professional.
Steve M
Steve - Paso Robles, CA
Prompt efficient and effective
Tom was wonderful
Sherry - Paso Robles, CA
Yes
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Tom at Appliance Repair.
Bad News, Good Delivery
Robert and Constance - Paso Robles, CA
Tom came out to look at our fridge that was not cooling and found lots more going on than we expected! He fixed the reason for a leak into the bottom of our freezer unit and gave the fridge a general check-up. He was very personable and knowledgeable and delivered the "Bad News" in a most kind way!!! He gave us reasons why to choose purchasing a new fridge instead of fixing our dying one. all in all, we were very impressed and happy with Tom and would suggest him and your company if anyone needed a repair person.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tom! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Technician equals awesome and phone service equals pathetic
Dave - Paso Robles, CA
Tom has been fantastic! Very professional thorough and knowledgeable. He explains things very well. Unfortunately the people that I speak to on the phone never seem to follow up, they get confused give me misinformation and schedule people that are not available to come. The word inept comes to mind as does incompetent
Response from Appliance Repair Specialist:
Hi Dave. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great service from Alejandro C.
Al - Paso Robles, CA
It was kind of upsetting that my earlier appointments were rescheduled. Also on the day of the repair day I was told the gentleman would show up in between 11AM-2PM and he arrived at 9Am. I had to leave work to make sure I would not be re-scheduled again. My food was going bad.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Warranty
D - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Muriel
Muriel - Paso Robles, CA
Tom was great! He was polite, friendly, and efficient. You are lucky to have him as a representative for your company.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
great service, fast, and friendly
Linda - Paso Robles, CA
Tom was very kind and professional. He worked and explained a lot of the components of the fridge and explaining how and why part fail. He was very respectful about cleaning his hands and keeping my house clean especially with the Convid-19 pandemic. I really appreciated that.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
great technician
Joann - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Tom at Appliance Repair.
Expert Service
Barbara - Paso Robles, CA
Tom has tried mightily to repair a new Samsung washer. It’s not his fault the equipment is inferior.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Knowledgeable, friendly, awesome service
Bernard - Paso Robles, CA
Tom was very knowledgeable about our appliance concern and was able to remedy the problem. We are very grateful for his expertise.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
.
Kenneth - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service , friendly and polite.
Darrel - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service
Martha - Paso Robles, CA
Our technician did a great job of isolating our refrigerator problem and explaining his diagnosis. He got our refrigerator back in operation. Would highly recommend his services.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and we are more than glad to know your refrigerator is up and running, Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service!
Great
George - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
dishwasher
Robert - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything we could have done to earn the last 2 gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Broken Motorhome Freezer
Ian - Paso Robles, CA
Right on time Very courteous technician Un fortunately, we were traveling in a motorhome and parts were not available as we were leaving the next morning. The technician helped us locate a service facility near our home. Thank You very much
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are more than happy that you had a pleasant experience. Thank you for your time and business.
Russell
Russell - Paso Robles, CA
Good tech skills, very friendly and knowledgeable
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are happy you had a pleasant experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
On Time, Courteous, Efficient Service with A Smile
Donald - Paso Robles, CA
Tom serviced our Whirlpool gas dryer in a very professional manner. He diagnosed and fixed the problem promptly and explained and showed us what he was doing. It involved replacing a defective roller part. He is a very nice young man and easy to talk to.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service at Appliance Repair and we are more than happy that you had a pleasant experience with Tom. Thank you for your time and business.
Tom Is The Man Who Gets The Job Done
Roberta - Paso Robles, CA
Tom Rice is the best. He is super capable and efficient and knows what he is doing. Thanks for having such a great guy on your staff.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Tom! We strive for such service and appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Soooo Helpful
Ariane - Paso Robles, CA
My service tech was Tom. He was timely and immediately went to work on the problem. This was a new appliance for me so he also spent some time explaining the numerous options I now have. Terrific guy and 100% serve oriented.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Tom R.
DISHWASHER WHIRLPOOL KDTE304GPS0 "Ran unit, unit not Draining. Visual inspection shows debris in Drain Pump, cleared debris, ran unit multiple times, unit drains, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Installed Evap Motor and Water Valve, check okay. No damage to unit or home from tech, job complete."
Tom R.
DRYER WHIRLPOOL WED7000DW1 "Ran diagnostic tests, airflow can not be detected. Tech will return with Heating Element, Thermal Fuse, and Thermal Cutoff, order and replace Control Board and Exhaust Thermistor.; ordrng 1 WPW10691552 (CNTRL-ELEC) and 1 WP8577274 (THERMISTOR)"
Jim S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced lower light bulb; used 1 W11462342 (LIGHT) from stock
Tom R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Unit running, Compressor making excessive sound, visual inspection of Evap shows sweating, no frost build up. Unit leaking from Sealed System; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR) and 1 W10843121 (DRIER-TUBE) and 1 2212848 (TUBE-PROCESS)"
Tom R.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Found FC light and RC ceiling lights out, bypass of FC shows all other lights functional. Order and replace LED Module. Customer states sweating around IM Door, entered diagnostics, IM Fan is not functional, order and replace IM Fan./LED Module - (W10695459)IM Fan - (W10846539); ordrng 1 W10695459 (MODULE) and 1 W10846539 (FAN)"
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Clutch and Slider, ran diagnostic tests, all components functional. Ran Recalibration Cycle, check okay. No damage to u it or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed IM, ran Harvest cycle, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found Dispenser alarming per water Dispense, toggled Filter Switch in housing, no alarm. Informed customer, customer has RO system, no filter used. Informed customer of function of Filter Switch and how to stop alarm from happening, check okay. No damage to unit or home from tech, job complete."
Tom R.
DISHWASHER KITCHENAID KDTE254ESS2 "Found unit not draining, visual inspection of Drain Pump shows debris, cleared debris, ran unit through drain multiple times, check okay. No damage to unit or home from tech, job complete. "
Tom R.
BUILT-IN M/W JENN-AIR JMDFS24GS00 "Calling Techline./Techline - SterlingTechline states that Door Switches or Main Control Board can cause this. Visual inspection shows no issues with Door Switches, unit functions normally under normal circumstances. Order and replace Control Board and Door Switches.File Number - 7728849594/Control Board - (W11486764)Microswitch - (W11397156) X 3Left Door Latch - (W11201860)Right Door Latch - (W11201858)Monitor Switch - (W10278024); ordrng 1 W11486764 (CONSOLE) and 3 W11397156 (SWITCH)s and 1 W11201860 (LATCH-DOOR) and 1 W11201858 (LATCH-DOOR) and 1 W10278024 (SWITCH)"
Jim S.
DRYER MAYTAG MGD7230HW0 Broken blower wheel; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Jim S.
DISHWASHER KITCHENAID KDTE334GPS0 One missing holder. Will order adjusters also; ordrng 1 W10875054 (pivot-tine) and 4 WPW10082853 (pivot-tine)s and 2 WPW10546503 (adjuster)s
Jim S.
OVEN WHIRLPOOL WFG505M0BS3 Bulb seized into the holder. Temperature climes to 420 when set at 350; ordrng 1 W10856866 (sockt-lite) and 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor) and 1 WPW10181986 (sensor)
Jim S.
RANGE KITCHENAID KFGC506JSS00 Replaced board and blower. Unit tested ok
Tom R.
MICROWAVE JENN-AIR JMW3430DP03 "Found unit displaying F2E1 with any interaction. Hard reboot shows no change. Order and replace User Interface. Tech will require additional time for full diagnostics once part is installed, customer also requests a Door Cleaning for additional 35.00 charge./User Interface - (W11236885)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUESTING ADDITIONAL SLOT FOR FULL DIAGNOSTICS AND DOOR CLEANING; ordrng 1 W11236885 (CONSOLE)"
Tom R.
DISHWASHER KITCHENAID KDTM404KPS0 "Installed Gasket, ran unit, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL MVW7232HW0 "Found Agitator Plate broken, cleared debris from under Agitator, entered diagnostics. All components functional, order and replace Agitator Plate./Agitator Plate - (W10902814); ordrng 1 W10902814 (WASHPLATE)"
Tom R.
DRYER WHIRLPOOL MGDC465HW0 "Ran unit, no start. Voltage check from wall shows no voltage, informed customer, connected to different outlet, unit running. Rotation good, heating functional, noise present during rotation. Inspection shows Support Wheel making noise, replace Dryer Repair Kit, calling Whirlpool Partners,Installed Dryer Repair Kit from truck stock, ran unit, check okay. No damage to unit or home from tech, job complete.; used 1 4392065 (NORM REPAIR) from stock"
Tom R.
WASHER WHIRLPOOL WTW7500GC0 "Installed Lid, Hinge, Screw X 2, Water Valve, and Control Board, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed Dispenser, and Sensor, ran unit, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Tom R.
DRYER WHIRLPOOL WED4815EW1 "Ran unit, no rotation from Motor. Bypass of Door Switch shows Heating functional, no rotation. Order and replace Motor and Dryer Repair Kit./Motor - (279827)Dryer Repair Kit - (4392065)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 279827 (MOTOR-DRVE) and 1 4392065 (NORM REPAIR)"
Tom R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Found Door Handle not securing. Found Setscrew not fully seating. Cleared metal burr, secured Door Handle, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed Right RC Door, Hinge, Bracket, and Cam, seal check okay, check okay. No damage to unit or home from tech, job complete."
Tom R.
DRYER MAYTAG MGDB835DW4 "Ran unit, found squealing noise coming from Pulley. Order and replace Dryer Repair Kit./Dryer Repair Kit - (4392067)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 4392067 (REPAIR-DYR)"
Tom R.
REFRIGERATOR WHIRLPOOL ABB1921BRW01 "Entered diagnostics, found intermittent operation from Damper Door, weak airflow when opened, order and replace Damper Door, Control Board, Evap Fan, and Evap Fan Cover./Damper Door - (WPW10594330)Control Board - (WPW10503278)Evap Fan - (WPW10128551)Fan Cover - (WPW10175909)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10503278 (CNTRL-ELEC) and 1 WPW10594330 (CONTROL) and 1 WPW10128551 (MOTOR-EVAP) and 1 WPW10175909 (GRILLE)"
Alejandro C.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Found the unit not cooling normal, verify problem, evaporator refrigerator side ,it’s clogged with ice, clean and defrost evaporator, order (central-elec wpw1067503) (motor evaporator refrigerator side w11087438) and ( motor evaporator freezer w11249952); ordrng 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Tom R.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed Right RC Door, Hinge, Bracket, and Cam, seal check okay, check okay. No damage to unit or home from tech, job complete."
Tom R.
DRYER MAYTAG MGDB835DW4 "Ran unit, found squealing noise coming from Pulley. Order and replace Dryer Repair Kit./Dryer Repair Kit - (4392067)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 4392067 (REPAIR-DYR)"
Tom R.
REFRIGERATOR WHIRLPOOL ABB1921BRW01 "Entered diagnostics, found intermittent operation from Damper Door, weak airflow when opened, order and replace Damper Door, Control Board, Evap Fan, and Evap Fan Cover./Damper Door - (WPW10594330)Control Board - (WPW10503278)Evap Fan - (WPW10128551)Fan Cover - (WPW10175909)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10503278 (CNTRL-ELEC) and 1 WPW10594330 (CONTROL) and 1 WPW10128551 (MOTOR-EVAP) and 1 WPW10175909 (GRILLE)"
Alejandro C.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Found the unit not cooling normal, verify problem, evaporator refrigerator side ,it’s clogged with ice, clean and defrost evaporator, order (central-elec wpw1067503) (motor evaporator refrigerator side w11087438) and ( motor evaporator freezer w11249952); ordrng 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Tom R.
REFRIGERATOR KITCHENAID KRFF302ESS02 "Installed IM, ran Harvest Cycle, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFIRGERATOR WHIRLPOOL WRX735SDBH02 "Installed Valve, ran Dispenser, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER MAYTAG MVWB865GW0 "Entered diagnostics, found error code F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, Agitate good, clicking noise during Spin, excessive Tub movement. Order and replace Slider, Clutch, and Suspension./Slider - (W10734521)Clutch - (W10754448)Suspension - (W11130356); ordrng 1 W10734521 (SLIDER) and 1 W11130356 (SUSPENSION) and 1 W10754448 (CLUTCH)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Installed Start Device and Run Capacitor, plugged in unit, Compressor running. Entered diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete. "
Tom R.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Ran diagnostic tests, found no error codes. All components functional. Customer states that RinseAid has not been refilled and is not appearing to be used. Heater functional, temps low, order and replace OWI./OWI - (W11084121); ordrng 1 W11084121 (SENSOR)"
Tom R.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Found RC Evap icing over, entered diagnostics, Defrost Thermistor not functional, part failure. Reorder and replace Evap Fan and Wire Harness./Wire Harness - (W11033168)/NOTE - CUSTOMER REQUESTING FIRST CALL, PART FAILURE; ordrng 1 W11033168 (HARNS-WIRE)"
Tom R.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Found unit icing up behind RC Evap Cover, previous techs notes state the same. Per Service Pointer W11329116C, S-Code 27311, order and replace Evap Cover and Control Board./Evap Cover - (W10889360)Control Board - (W11333076)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10889360 (COVER-EVAP) and 1 W11333076 (CNTRL-ELEC)"
Tom R.
REFRIGERATOR WHIRLPOOL WRF540CWHW00 "Entered diagnostics, found Damper Door operating intermittently, making excessive noise, causing warming in RC. Part failure, reorder and replace Damper Door. Tech notes per request that customer is very unsatisfied with unit./Damper Door - (WPW10594329)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10594329 (CONTROL)"
Tom R.
BUILT-IN M/W JENN-AIR JMDFS24GS00 "Installed User Interface, ran key test, check okay. No damage to unit or home from tech, job complete."