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Local Reviews
for Paso Robles, CA
Powered by Fluid LOCALThe best service call we have ever had
Terri - Paso Robles, CA
Tom, was courteous, knowledgeable,and professional.We are over 60 years old and have had many service calls over ou lifetime. Tom was by far the BEST we have ever had! you guys should make sure you treat him great, because you sure don't want to loose him. I cant even put into words how great he was!!!
Great Service
Suzanne Weidler - Paso Robles, CA
Tom is very professional, explains everything he is doing. Although he has had to come out 3 times in a couple of months, he is very patient with troubleshooting the problem.
Response from Appliance Repair Specialist:
Hello Suzanne, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome technician
Paul - Paso Robles, CA
We had an excellent technician
Response from Appliance Repair Specialist:
Hi Paul, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service Tech
Paul - Paso Robles, CA
Tom was great, very knowledgeable and helpful.
Response from Appliance Repair Specialist:
Hello Paul, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very professional
Scott - Paso Robles, CA
Excellent service and very professional. Only bummer was waiting on part to come in and not being able to use freezer. However, good follow-up and freezer appears to be working again.
Response from Appliance Repair Specialist:
Hello Scott, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great job!
Brad - Paso Robles, CA
My technician provided professional, fast service, and no mess! Great job!
Response from Appliance Repair Specialist:
Hello Brad, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Hernan
Hernan - Paso Robles, CA
Great job.
Response from Appliance Repair Specialist:
Hi Hernan, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Gayleen
Gayleen - Paso Robles, CA
Knowledgeable, friendly service.
Response from Appliance Repair Specialist:
Hello Gayleen, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
*
Perri - Paso Robles, CA
Response from Appliance Repair Specialist:
Hello Perri, We are happy you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
In the end, great service
Daniel - Paso Robles, CA
It took two visits to complete the repairs because the service tech did not have the necessary parts to fix our microwave on the first visit. However, George was very nice and knowledgeable. Overall, we’re very satisfied.
Polite and knowledgeable
Kyle - Paso Robles, CA
Response from Appliance Repair Specialist:
Hello Kyle, Thank you for your review, we are glad you had a great experience with our company! We appreciate the positive feedback. Thank you for your time and your business, we hope to work with you again in the future! Good job, George!
Michele
Michele - Paso Robles, CA
We received great service!
Response from Appliance Repair Specialist:
Hello Michelle, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, George!
Aimee
Aimee - Paso Robles, CA
Response from Appliance Repair Specialist:
Hi Aimee, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, George!
Great service
Terez - Paso Robles, CA
Response from Appliance Repair Specialist:
Hello Terez, Thank you for taking the time to respond to our review request! We look forward to working with you in the future, If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service in a timely manner!
Fidel - Paso Robles, CA
The tech was great!
Response from Appliance Repair Specialist:
Hello Fidel, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
Liked Mitch replaced faulty motor on my NEW refrigerator
Roz - Paso Robles, CA
Could have been sooner , lost a lot of food. Used ice chest , not fun!
Response from Appliance Repair Specialist:
Hello Roz, Thank you for your business and review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Sorry to hear you had some food loss, Please contact Whirlpool so they may help you with the inconvenience. Thank you!
Phyllis
Phyllis - Paso Robles, CA
Great service!
Response from Appliance Repair Specialist:
Hello Phyllis! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, George!
Great service. Great repairman!
LeRoy - Paso Robles, CA
Only problem was with having an approval to renew our 30 day expired warranty..sent check to renew for 3 yrs..warranty dept cashed check..then later on sent us a refund check stating warranty had expired! Person named Stacey approved renewal..unsure what to do now. Please advise.
Response from Appliance Repair Specialist:
Hi Leroy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! Thank you for your service, James! In regards to your concern regarding the check you sent to the warranty company you may want to get back in touch with Whirlpool at 1-800-253-1301, as they can help you with any questions you may have. We are the repair company, and we'd love to work with you in the future and provide you with the same service you had with us again.
great
COONROD - Paso Robles, CA
Great guy. On time, works fast. He should get a big raise and juice pension plan.
Response from Appliance Repair Specialist:
Hi Ted, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
Tom R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Found Ice Bin out of place, repositioned, test okay. Inspected gaskets, customer instruct on maintenance and use. No damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL MVWB865GW0 "Found error codes F3E2, F8E1, F0E3, F7E5. Entered diagnostics, found multiple valve failures, motor making grinding noise and unable to shift properly from agitate to spin. Found Outer Tub leaning. Order Housing, Suspension Rods, Stator, Rotor, Shifter.Housing - (W11172234)Suspension - (W11130356)Stator - (W10915700)Rotor - (W10915701)Shifter - (W10754448)Note - Part Numbers from Reliable, reschedule on part and time availability, check suspension for a set of 4.; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11130356 (suspension) and 1 W11172234 (HOUSING)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed LED Module, test okay. job complete."
Tom R.
COOKTOP WHIRLPOOL JGC8536ADS "Installed Large Orifice, 2 X Medium Orifices, Flame good at each valve, adjusted flame levels, test okay. job complete.Send hard copy of work order to customer via mail."
Tom R.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Installed Water Valve, no water to unit. Water supply from wall check, 120V to Water Valve check. No obstruction of Inlet Hose check. Water pressure too high, unable to allow water into unit."
Tom R.
DRYER WHIRLPOOL WGD8500DC1 "Found water leaking in from Nozzle from Steam Valve, no other leaks detected, order Nozzle, Nozzle Washer, Water Valve. Part out of stock, reschedule customer on part and time availability.Nozzle Washer - (W10044579)Valve - (W11314437)Nozzle - (W10044628); ordrng 1 W10044579 (washer) and 1 W10044628 (nut) and 1 W11314437 (VALVE)"
Tom R.
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found Error Code F1E2, did visual inspection of Control Board, found J12 connector broken on board, Control Board could not securely hold the harness connector. Installed Control Board, ran diagnostic auto test, no codes, check okay. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Entered diagnostics, ran full diagnostic tests. Found Evap Fan making excessive noise during operation, order Evap Fan. Found Water Valve making excessive noise during IM fill, will return with Water Valve. Found large frost build up under Ice Bin, order Dispenser Door and Motor. No signal at customer location, reschedule on part and time availability.Evap Fan - (WP2315549)Dispenser Door Grey - (W11324790); ordrng 1 W11324790 (DOOR-ICE) and 1 WP2315549 (motor-evap)"
Tom R.
KITCHEN WHIRLPOOL WDF130PAHS0 "Found Lever and Latch and Door failure, order Cover, Lever, Latch.Cover - (W10921030)Lever - (W10510899)Latch - (W11229687); ordrng 1 W10510899 (actuator) and 1 W10921030 (cover) and 1 W11229687 (LATCH)"
Tom R.
REFRIGERATOR BO KITCHEN AID KBFN506ESS01 "Found lights in Evap Cover and FC functional, both LED circuits for wall LEDs and shelf LEDs not functioning. LED Board output good to each circuit. Manual bypass of LED Right 2 and LED Right 3 connects circuits and lights the remaining LEDs. Order LED Module X 2.LED Module - (W10908166) X 2; ordrng 2 W10908166 (module)s"
Tom R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Found ice build up inside and outside of IM compartment, deiced, ran diagnostics, all parts functional and water supply good after deice in fill tube. Order Air Handler Kit and Fill Tube Kit.Air Handler Kit - (5303918784)Fill Tube Kit - (5303918860); ordrng 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE KIT)"
Tom R.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 "Multiple issues, IM and Evap Fan making excessive noise, found left door higher than right, warm air leaking into freezer, frost build up. Order IM, Evap Fan, Lower Left Door Hinge, Closer Plate X 2.IM - (241798231)Evap Fan - (242077702)Lower Hinge - (242034604)Closer Plate - (241856502) X 2TECH REQUIRES TWO SLOTS; ordrng 1 241798231 (ICE MAKER) and 2 241856502 (plate-door closer)s and 1 242034604 (bracket-lower hing) and 1 242077702 (motor)"
Tom R.
WASHER FRIGIDAIRE FFFW5000QW0 "Customer not at location, customer states they attempted to cancel appointment. Customer states that washer has been looked at by multiple techs, problem not resolved, replaced washer and will work out solution with retailer, Idlers. Tech did not enter property, contacted customer, job complete."
Tom R.
OVEN WHIRLPOOL KOSE500ESS02 Customer no show... ordered additional parts at Lead Tech request.; ordrng 1 W10861504 (blower)
Tom R.
COOKTOP WHIRLPOOL JGC8536ADS "Found one electrode failing to arc, found 3 burner assemblies needing replacement. Will order screws for proper replacement of burner assemblies.Electrode - (WP74009336)Burner Assembly Large - (WP7527P004-60)Burner Assembly Medium - (WP7527P002-60) X 2Burner Assembly Screws - (WP400021-1) X 10; ordrng 10 WP400021-1 (screw)s and 1 WP74009336 (igntr-surf) and 2 WP7527P002-60 (holder-orf)s and 1 WP7527P004-60 (holder-orf)"
Joe M.
DRYER MAYTAG MGD6630HW0 Unit is shaking. On inspection found unit is shaking because the feet have been bent uneven. Ordering feet.; ordrng 4 49621 (foot)s
Tom R.
MW OVEN COMBO WHIRLPOOL WMH31017FW0 "Found door switches behaving abnormally, order Service Kit per Service Pointer W11245251.Switches Kit - (W11244494)No signal at customer location, reschedule on part and time availability with other ticket.; ordrng 1 W11244494 (SWITCH KIT)"
Joe M.
WASHER MAYTAG MVWB765FW3 Unit had a error code indicating a faulty rotor magnet. After replacing rotor unit began to function as designed.
Tom R.
OVEN WHIRLPOOL WFG510S0HS1 "Found Bake Snap Ignitor lighting burner tube but not shutting off. Attempted to reposition snap ignitor, still attempts ignition after gas is lit. Order Control Board.Control Board - (W11317846)Customer requests first call, not a permanent residence.; ordrng 1 W11317846 (CNTRL-ELEC)"
Tom R.
DRYER MAYTAG MGDB765FW0 "Door does not close due to catch and strike failure. Door switch operational, gasket intact, door straight. Order Door Catch and Door Strike.Catch - (WP3389441)Strike - (W11366436); ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)"
Tom R.
WASHER GE GTW460ASJ4WW "Entered diagnostics, found Error Codes 3, 6, 7, 8, 14,16, 18, 19, 26. Drain pump not rotating during manual activation, drain and pressure sensor issues. Order Control Board and Drain Pump.Control Board - (WH18X28174)Drain Pump - (WH23X27574)Note - Customer requests last call.; ordrng 1 WH18X28174 (WASHING MACHINE CONTROL BOARD) and 1 WH23X27574 (PUMP DRAIN)"
Tom R.
OVEN WHIRLPOOL KOSE500ESS02 "Customer states less than one year old, attained Model and Serial, SB Search shows purchase by Lowe’s. Customer who purchased unit not at location, could not get a copy of POP, spoke to main customer on phone and confirms less than one year old. Purchase date not confirmed, Found door locked and no power to display. Unlocked door, no continuity at main Thermal Fuse, order Thermal Fuse.Thermal Fuse - (WPW10545255)Customer states that no confirmation of appointment was made, not a permanent residence, need confirmation.; ordrng 1 WPW10545255 (fuse-thrml)"
Tom R.
WASHER MAYTAG MVWB765FW0 "Ran diagnostics, no Error Codes. Unit makes excessive noise during transition, order Clutch. Found unit vibrating excessively, attempted to level, ran calibration cycle, no change, order suspension rods.Clutch - (W10754448)Suspension - (W11130359); ordrng 1 W10754448 (clutch) and 1 W11130359 (suspension)"
Tom R.
DISHWASHER KITCHENAID KDTM354DSS4 "Found unit not washing well, low pressure. Will return with sump and pump, order Rail Kit and drain pump. Service Pointer W11296667 for S Code - S22916. Confirm that this kit is for the Adjusters to be replaced.Rail Kit - (S22916)Drain Pump - (W10914557); ordrng 1 W10914557 (pump-drain)"
Tom R.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 "Found unit still having an open door warning. Door switching activating, used recording device to see door interaction with switch. Door does not activate switch, repositioned door, tested, check okay, job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found ice cubes small, ice bin frozen to receiver, warm air entering through dispenser flap, order dispenser assembly. Found FFIM Error Code E2, order IM.Dispenser Motor - (WPW10577864)Ice Maker - (WPW10764668); ordrng 1 WPW10577864 (door-ice) and 1 WPW10764668 (ice maker)"
Tom R.
REFRIGERATOR FRIGIDAIRE DGHF2360PFAA "Ran diagnostics, excessive noise coming from Evap Fan, customer confirms with recordings. Order Evap Fan Motor and Fan Blade.Fan Motor - (809069201)Fan Blade - (5308000010)Customer requests last call.; ordrng 1 5308000010 (blade-evap fan) and 1 809069201 (motor)"
Tom R.
REFIRGERATOR FRIGIDAIRE LGHD2369TF2 "Found unit freezing items in RC, Control good, thermistors checked, RC reading high, not changing with temp change, out of range. Order RC thermistor.Thermistor - (5303918775); ordrng 1 5303918775 (thermistor)"
Tom R.
REFRIGERATOR WHIRLPOOL KSBS25FKBL00 "Installed Water Valve and IM, test okay. Found ice build up in freezer, customer previously had a lot of items in freezer, and saw it when it was cleaned out. Fan failure, order Evap Fan and Fan Blade. No signal at customer location, reschedule on part and time availability.Evap Fan Motor - (8201589)Fan Blade - (WP2169142); ordrng 1 8201589 (fan motor) and 1 WP2169142 (evaporator fan blade)"
Tom R.
WASHER WHIRLPOOL WFW94HEXW0 "Installed Control Board, ran diagnostic test, test okay, job complete."
Tom R.
WASHER WHIRLPOOL MHW6000AW2 "Entered diagnostics, found error code F3E1, water level error. Checked Pressure Hose and Pressure Sensor, hose clear and Pressure Sensor activates drain pump under pressure. Checked Air Trap, clogged, cleared, ran diagnostic test, test okay. job complete."
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 job complete."
Tom R.
OVEN BROAN NUTONE HDI8054U/02 "Installed Electrode, test okay, job complete."
Tom R.
COMPACTOR KITCHENAID KUCS03FTWH3 "Installed Safety Switch, test okay. job complete."
Tom R.
WASHER MAYTAG MVWC565FW1 "Upon arrival, plugged in unit and went into a default drain, after drain timed out tech entered diagnostics. Found Error Code F8E1 Long Fill. Found Hot Water supply shut off at wall, attempted to open wall valve, valve leaks when open. Notified customer that wall valve for hot water will need to be replaced for proper washer function. Notified customer that using Tap Cold option can run unit until Hot Water Valve is replaced. Customer instruct, job complete. Location is a Care Facility, owner not at location, signed by employee present during diagnosis.Email copy of work order to home owner."
Tom R.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Installed Control Board, ran diagnostic tests, test okay, job complete."
Tom R.
WASHER WHIRLPOOL MHW6000AW2 "Tech did collect, customer paid with a check, data entered in this PVR."
Tom R.
DISHWASHER AMANA ADB1400AGS1 "Entered diagnostics, found no error codes. Ran full automatic diagnostic test, no error codes presented, unit check okay. Customer instruct on newer models of dishwashers and performance."
Tom R.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Ran diagnostics, no errors, fully functional during visit. Customer states that multiple attempts to power on would not start cooling but still had power to UI. Ran diagnostics, all components functioning, unit returned to normal after multiple attempts to restart, order Main Control.Control Board - (WPW10675033); ordrng 1 WPW10675033 (cntrl-elec)"
Tom R.
WASHER MAYTAG MVWB400VQ0