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Local Reviews
for Pasadena, CA

Appliance Repair Specialist Rated 4.4 out of 5 stars based on 19 customer reviews

Map of Pasadena, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Bertha, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Very good service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Sharon, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Pasadena, CA

Technician was prompt, pleasant, and efficient




Review of Appliance Repair Specialist

Very reliable and knowy


Response from Appliance Repair Specialist:

Hello Mark, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Pasadena, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Sunshine, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Great Service




Review of Appliance Repair Specialist

Arrived within time frame given to me. Very polite and explained resolution to the problem clearly to me. It was warranty work so no charge.


Response from Appliance Repair Specialist:

Hi Andrea, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Pasadena, CA

Gary




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Gary, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Pasadena, CA

. Great service




Review of Appliance Repair Specialist

Brian was extremely helpful with the clearing issues with the warranty. The only thing he missed was screwing in the dishwasher and that was probably because he was so busy talking to the warranty people. My husband was able to fix it very quickly


Response from Appliance Repair Specialist:

Hi Carol, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Pasadena, CA

very efficient




Review of Appliance Repair Specialist

help requested due to smoking of electric dryer, and clothes not drying since day 1 of receiving driver. service man (bryan) discovered an error in the wiring by the installation company, wired it correctly and was on his way. no cost for service...


Response from Appliance Repair Specialist:

Hello Antonella, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Not working




Review of Appliance Repair Specialist

We spent $500 to fix a problem, the refrigerator dropping temperatures. The override does not work, used to have to turn the refrigerator off to get the temperature to reset and now that does not even work. Max school is actually warmer than the actual temperature we can set. The fix lasted a week, this morning the refrigerator temperature was 27°, food contains the freezer continue to throw it out. The repair did not work at all. We cannot even get the refrigerator temperature to reset now. This should not be happening with an appliance of this caliber and expense.


Response from Appliance Repair Specialist:

Hello Gary, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Pasadena, CA

Great Job Everything works now1




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Robert, We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


problem not fixed




Review of Appliance Repair Specialist

appointments are managed poorly,office phone calls are not answered after a long hold, phone calls are not returned , after 3 visits problem is not solved, Technician seems to rush to the next appointment without really checking if the appliance is working. Ready to share my opinion with BBB and any other social media.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great Job




Review of Appliance Repair Specialist

The technician did a fast repair that required no parts. He explained everything that he did clearly. He explained that my problem was common and easy to fix.


Happy ending to Maytag washer repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Ann! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Ana




Review of Appliance Repair Specialist

Francisco was great. Very helpful and kind.


Response from Appliance Repair Specialist:

Hello Ana, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


Not the best service, didn't solve issue




Review of Appliance Repair Specialist

Technician sent me a video of him forcing my drawer open and shut rapidly, and when I came home at night my drawer was still getting stuck. He didn't answer the phone when I tried calling twice, and that was the last I heard of him. I need to waste my time getting it serviced again


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Sona




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Sona, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Review




Review of Appliance Repair Specialist

Service was good!


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to review your experience. We are glad you were pleased and would like to know how we could have made it a five start experience. If you have any feedback, please email us at service@ars.repair. Thank you for your business.


Alan




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello, We are so happy you had a great experience with out customer service and repair specialist. Great Job Bryan!


A




Review of Appliance Repair Specialist


Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replaced plastic insert/vent cover. Unit now checks ok.

Near Corson St, Pasadena, CA 91106
Andy  H.

Andy H.

FREEZER KITCHENAID KRSC503ESS01 "Customer states water leaking under filter housing; ordrng 1 WPW10394053 (housing)"

Near New Haven Rd, Pasadena, CA 91107
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Not making ice , wire harness to ice maker is bad cut; ordrng 1 W10886939 (icemaker)"

Near N Vinedo Ave, Pasadena, CA 91107
Andy  H.

Andy H.

DRYER WHIRLPOOL LGR8648LW0 "Not heating, replaced fuse and tested unit working properly ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Roxbury Dr, Pasadena, CA 91104
Francisco S.

Francisco S.

FREEZER WHIRLPOOL WRT311FZDM01 Checked unit and found temp borderline with specs. Cx is really unsatisfied with temps. Ordering parts to repair temp issues. Please RS ASAP.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W11039790 (cntrl-elec)

Near E Del Mar Blvd, Pasadena, CA 91107
Francisco S.

Francisco S.

FREEZER WHIRLPOOL WRF535SWHZ01 Cx showed me frost build up on fc ceiling. Checked unit found gap on front left portion of fc door gasket. Used steam gun to get rid of frost build up. Used heat gun to mold gasket properly. Inspected door all around it is now sealing properly. Asked cx to monitor unit and report any issues. Unit checks ok at this moment.

Near E Penn St, Pasadena, CA 91104
Francisco S.

Francisco S.

DRYER MAYTAG MGDX655DW2 "Cx experienced prolonged dry times. Removed peep hole cover to inspect igniter and to check flame. Unit ignited and flame came on. Inspected vent found no air coming out of the unit. Found obstruction at outlet vent cover. Removed cover and showed cx why unit was not working. Cleared obstruction re assembled cover, unit now checks ok."

Near S Madison Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW4855HW1

Near N Wilson Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

COMPACTOR WHIRLPOOL KUCS03FTSS3 Checked unit found door closed and unable to open. Found ram in down position. Removed unit from cabinet and inspected further. Found broken gear on unit.; ordrng 1 882699 (gear-drive)

Near Bradford St, Pasadena, CA 91105
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00

Near Corson St, Pasadena, CA 91106
Andy  H.

Andy H.

FREEZER KITCHENAID KRSC503ESS01 "Not cooling in fresh side, replaced thermistor and evap cover tested unit working properly"

Near New Haven Rd, Pasadena, CA 91107
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL KBSD606ESS01 "Not dispensing ice , repaired door dispenser and installed filter for customer tested unit working properly"

Near S Hill Ave, Pasadena, CA 91106
Andy  H.

Andy H.

REFRIGERATOR JENN-AIR JUD24FCECX "Leaks, repaired fitting at valve tested unit working properly.. unit was off turned unit on"

Near Lombardy Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL KSSO42QMB01 Removed and replaced control board & evap fan motor. Tested ops unit working as designed.

Near E Lexington St, Pasadena, CA 91104
Andy  H.

Andy H.

DRYER WHIRLPOOL MGD7100DW0 "Drum has a crack in it, replaced drum and tested unit working properly"

Near S Los Robles Ave, Pasadena, CA 91106
Andy  H.

Andy H.

WASHER MAYTAG MVWX655DW1 "No water, replaced water valve tested unit working properly , customer water valve is leaking advice customer"

Near Navarro Ave, Pasadena, CA 91103
Andy  H.

Andy H.

WASHER MAYTAG MVWX655DW1 Control not advancing and no water; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)

Near Navarro Ave, Pasadena, CA 91103
Andrew P.

Andrew P.

DRYER MAYTAG MGD5500FW1 Customer stated that unit was taking a long time to dry. Ran diagnostics and found F4E3 fault code. Unit has restricted dryer vent in wall that goes up to roof. Instructed customer that they need to have dryer vent professionally cleaned out and removed it restriction. Other than that dryer is working as intended.

Near E Orange Grove Blvd, Pasadena, CA 91104
Andrew P.

Andrew P.

RANGE JENN-AIR MODEL Unit has no model tag. Did not diagnose unit. Canceled call

Near N Hill Ave, Pasadena, CA 91104
Andrew P.

Andrew P.

WASHER MAYTAG MGDX655DW2 "Cx States unit making loud rumbling noise. Turned on machine and it had loud vibration and rumble. Used dryer repair kit to replace rollers and belt, pulley. Tested unit and it is working properly"

Near Vista Laguna Terrace, Pasadena, CA 91103
Andrew P.

Andrew P.

OVEN KITCHENAID KSGG700ESS0 Removed and replaced igniter. Tested unit and it heated to 350 and reignited. Unit working as intended

Near S Arroyo Pkwy, Pasadena, CA 91105
Andrew P.

Andrew P.

OVEN WHIRLPOOL WFG320M0BW

Near N Michigan Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KSSC42FMS00 Removed and replaced UI board. Unit is functioning as designed. No dents dings or scratches caused by tech

Near La Mesa Pl, Pasadena, CA 91103
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced drain pump. Unit was having a hard time entering diagnostics. Unplugged unit and re plugged unit in. Unit tested and functioned as designed.

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD4815EW2 Cx states hearing noise while unit is running. Heard noise. Removed front and top panel. Found a bead sitting behind tub seal causing noise. Removed bead and reinstalled top and front panels. Tested unit. All noises are gone. Cx approves repair. No dents dings or scratches caused by tech.

Near N El Molino Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WUW35X15DS

Near N Oak Knoll Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states ice dispenser is not working. Removed ice bin and found pieces of ice not allowing bin to properly align with auger motor. Removed small pieces of ice and instructed cx on how to properly insert bin. Cx approves repair at this time. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near S Oak Knoll Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

MICROWAVE WHIRLPOOL WOC54EC7AS00 Removed and replaced mag cooling fan. Tested unit. unit is heating and functioning as designed.

Near Cordova St, Pasadena, CA 91106
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD7590FW0 Cxvstates no power. Unit I’ll not power on. Checked for power at outlet found 120. Removed top panel and inspected UI found broken connector at UI on control. Removed and replaced control. Unit powered right up. Ran unit and unit is functioning as designed no dents dings or scratches caused by tech.

Near W Walnut St, Pasadena, CA 91103
Bryan D.

Bryan D.

OVEN KITCHENAID KSGG700ESS0 Cx states while baking she will her unit turn off and not re ignite just keeps clicking. Ran diagnostics got no error codes. Unit has a good ground. Inspe ted ignitor. And found broken wire on ignitor. Causing intermediate ignition. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)

Near S Arroyo Pkwy, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx states fridge is freezing food on top shelve. Inspected diffuser and noticed spring controlling door as broken. Ordering thermistor and diffuser; ordrng 1 W11317276 (DIFFUSER ) and 1 WPW10384183 (thermistor)

Near Lincoln Ave, Pasadena, CA 91103
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Cx states washer is making grinding noises. Ran diagnostics and drain pump just kicks on and doesn’t stop. Removed pump found nothing causing noise. Ordering drain pump

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cx states fridge is getting to cold. Set temps higher and it didn’t help ran diagnostics for thermistor test and it passed ran damper test and it would not shut. Removed and replaced damper. Tested unit. U it is now functioning as designed.

Near E Ashtabula St, Pasadena, CA 91104
Bryan D.

Bryan D.

REFRIGERATOR JENN-AIR JUD24FCECX Removed and replaced inlet valve. Tested unit saw no leaks. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Lombardy Rd, Pasadena, CA 91106
Bryan D.

Bryan D.

DISHWASHER JENN-AIR JDB8200AWP0 Removed and replaced drain hose. Job complete.

Near E Jackson St, Pasadena, CA 91104
Bryan D.

Bryan D.

DRYER WHIRPOOL GGW9250SU0 Removed and installed UI. Unit would not power on. Removed UI and installed old part. Unit fired up and running as designed. Found loose connections on board. Secured all connections unit is functioning as designed.

Near Poppy Peak Dr, Pasadena, CA 91105
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD9470WW2 Removed and replaced coil valves. Tested unit. Unit functions as designed. No dents. Dings. Or scratches caused by tech.

Near S De Lacey Ave, Pasadena, CA 91105
Bryan D.

Bryan D.

WASHER WHIRLPOOL MHW5500FW Cx states unit is shaking violently and not spinning. Inspected units. Found shipping bolts still inserted. Removed shipping bolts and tested unit for more damage. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Sequoia Dr, Pasadena, CA 91105
Bryan D.

Bryan D.

DISHWASHER JENN-AIR JDB8200AWP0 Cx states dw is leaking. I found unit l asking from drain hose. Ordering hose. ; ordrng 1 WPW10195751 (hose-drain)

Near E Jackson St, Pasadena, CA 91104