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Local Reviews
for Pasadena, CA

Rated 4.4 out of 5 stars based on 7 customer reviews

Map of Pasadena, CA

Happy ending to Maytag washer repair





Response from Appliance Repair Specialist:

Hi Ann! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Map of Pasadena, CA

Ana




Francisco was great. Very helpful and kind.


Response from Appliance Repair Specialist:

Hello Ana, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


Map of Pasadena, CA

Not the best service, didn't solve issue




Technician sent me a video of him forcing my drawer open and shut rapidly, and when I came home at night my drawer was still getting stuck. He didn't answer the phone when I tried calling twice, and that was the last I heard of him. I need to waste my time getting it serviced again


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Map of Pasadena, CA

Sona





Response from Appliance Repair Specialist:

Hi Sona, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Pasadena, CA

Review




Service was good!


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to review your experience. We are glad you were pleased and would like to know how we could have made it a five start experience. If you have any feedback, please email us at service@ars.repair. Thank you for your business.


Map of Pasadena, CA

Alan





Response from Appliance Repair Specialist:

Hello, We are so happy you had a great experience with out customer service and repair specialist. Great Job Bryan!


Map of Pasadena, CA

A





Bryan D.

Bryan D.

FREEZER WHIRLPOOL JCD2295HES Picked up parts. No note son what to do with them. Cx didn’t answer door.

Near S Orange Grove Blvd, Pasadena, CA 91105
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD8000DW4 Cx states unit is still not drying clothes well. Tried testing unit in diagnostics unit would not respond. Ordering control. Also ordering moisture sensor; ordrng 1 W11133021 (CONTROL) and 1 W11161899 (MOISTURE SENSOR )

Near Cordova St, Pasadena, CA 91101
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cx states hearing a noise coming from inside unit. Ran diagnostics ran all fan and damper test. Also ran compressor start up and speed test heard nothing out of ordinary. Cx pointed to compressor starting being the noise. Informed cx that all noises are normal and if she has any other problems to give us a call.

Near E Rio Grande St, Pasadena, CA 91104
Bryan D.

Bryan D.

RANGE KITCHENAID KDRS483VSS04 Removed and replaced control before jack probe. Tested unit. Unit is functioning as designed. Pre heated both ovens. Cx approves of repAir. No dents dings or scratches caused by tech

Near Wentworth Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDT780SAEM2 Cx states heRing knocking noise during cycle ran diagnostics got no error codes. Ran cycle all functions are normal. Found that dw was not installed properly and tub was banging against wall in cabinetry making noise. Installed mounting screws and told cx if noise doesn’t stop to give us a call.

Near Mayfair Dr, Pasadena, CA 91107
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD8300SW2 Removed front panel and drum found that ignitor is igniting and flames starts way back at Orphice. Informed cx that there was a misdiagnosis and that the gas valve needed to be replaced. Cx states after part and labor totals she just was gonna buy a new one she stated it was old anyways.

Near Armada Dr, Pasadena, CA 91103
Raymond H.

Raymond H.

WASHER MAYTAG MHW8000AG0 "Upon arrival bellow front spring had popped off. Secured spring and bellow and tested, unit functions as designed."

Near Rutherford Dr, Pasadena, CA 91103
Bryan D.

Bryan D.

DISHWASHER JENN-AIR JDB8200AWS3 Cx states unit will stop mid cycle. Ran diagnostics got no error codes. Unit functioned as designed. Removed and inspected optical sensor found door all over sensor. Cleared any debris located on sensor. Tested unit. Unit is functioning as designed, all cycles went through in diagnostics.

Near Arroyo View Dr, Pasadena, CA 91103
Bryan D.

Bryan D.

DISHWASHER AMANA ADB1400AGB1 Removed and replaced dispenser. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech. Cx approves repair.

Near El Nido Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDE40FXWH5 Unit is now only filling and draining. Pump and motor not engaging. Ordering sump assembly; ordrng 1 WPW10328224 (pump&motor)

Near S Orange Grove Blvd, Pasadena, CA 91105
Bryan D.

Bryan D.

WASHER WHIRLPOOL WFW9050XW00 Cx states she noticed a small tear on her bellow.

Near Sierra Vista Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KRFC704FSS00 Removed and replaced door. Transferred over the dispenser and chute. Ice maker, Gasket and rail. No dents dings or scratches caused by tech. Explained to cx that she would have to call kitchen aid for there is no adjustment for levleness of doors.

Near Rose Villa St, Pasadena, CA 91107
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD8300SW2 Cx stated that the unit wasnt. Inspected unit. Found no power to ignitor. Found unit needs a new thermal fuse. Ordering ignitor Incase it’s needed; ordrng 1 26000279311 (ignitor) and 1 WP3392519 (fuse-thrml)

Near Armada Dr, Pasadena, CA 91103
Bryan D.

Bryan D.

REFIRGERATOR KITCHENAID KUBR204ESB00 Upon arrival this time no fans are running and compressor isn’t running called and spoke with tech line walked through diagnostics with them we found that the control needed to be replaced. Ordering control ; ordrng 1 W10807595 (cntrl-elec)

Near Corson St, Pasadena, CA 91107
Bryan D.

Bryan D.

DISHWASHER AMANA ADB1400AGB1 Cx states that dispenser door won’t close. Inspected unit. Found latch on dispenser has snap off. Ordering new dispenser; ordrng 1 WPW10428217 (dispenser)

Near El Nido Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Removed and replaced evap motor. Notice gasket along bottom of door is not installed. Inspected door and found that the liner is cracked along the bottom of the door not allowing the gasket to sit properly. Ordering parts. Did not reschedule due to part availability ; ordrng 1 LW10341279 (dor-fip ss), 458.36"

Near Atchison St, Pasadena, CA 91104
Bryan D.

Bryan D.

RANGE KITCHENAID KDRS483VSS04 C states when trying to use left oven it send error code asking for probe temp and door latch not working. Called and spoke with techline he stated to order both the meat probe jack and control. Ordering both parts. 1 8186589 (jack-probe) and 1 W10852104 (cntrl-elec)

Near Wentworth Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

OVEN KITCHENAID KEBC207KSS05 Cx states when trying to use oven error code flashes. Ran diagnostics got error code f5e1. Inspected all latch connections. All connections were secure. Measured resistance on latch motor and got 24k. Motor is okay. Unit needs a new control board. Found control is discontinued.

Near S Grand Ave, Pasadena, CA 91105
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDE40FXWH5 Removed and replaced control. Tested unit. Unit is functioning as designed. Cx stats floor damage is starting to show and though dw was leaking. Removed bottom panel. Ran unit. Found no signs of leak.

Near S Orange Grove Blvd, Pasadena, CA 91105
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 "Upon arrival unit would have a solid blue light then turn red and shut off, would not run. Found 51 fault cod. Inspected and found door strike no seated properly not contacting door latch. Secured door strike and tested unit. Unit functions as designed."

Near Mesa Verde Rd, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Upon arrival cx states freezer is not cooling and no ice production. Inspected unit found that freezer was at 31 and fridge was at 36. Unit had ice build up on evap cover and fans not running. Ordering evap motor. Cx became irate telling me that fan was already replaced and they we have been ther 15+ times and it’s not working I informed cx that we have only been there twice before Nd no record of us replacing a fan. Rescheduling for 11/02; ordrng 1 WPW10514110 (motor evaporator)

Near Atchison St, Pasadena, CA 91104
Bryan D.

Bryan D.

REFIRGERATOR KITCHENAID KUBR204ESB00 Cx states fans stopped running inspected unit Nd found both evap motor not running ordering evap motor and cover. ordrng 1 W10802010 (cover-evap) and 1 W10854409 (motor-evap)

Near Corson St, Pasadena, CA 91107
Bryan D.

Bryan D.

WASHER WHIRLPOOL MHW2000AWW Removed and replaced motor wax and switches along with control board. Unit is now functioning as designed. No dents dings or scratches caused by technician..

Near N Orange Grove Blvd, Pasadena, CA 91103
Bryan D.

Bryan D.

FREEZER WHIRLPOOL KBFO42FTX04 Cx states ice build up along the front of her freezer on the top. Inspected door seal and found a large tear in seal along the top where ice is. Unit needs a new seal for freezer door. No ice anywhere else. Ordering gasket ; ordrng 1 WPW10192907 (gasket-fip)

Near Woodward Blvd, Pasadena, CA 91107
Bryan D.

Bryan D.

WASHER WHIRLPOOL WTW5000DW Cx states hearing weird noises from unit and start button is loose. Removed control panel. Repositioned start button in correct place. Ran diagnostics. Got no error codes. Tested unit in cycles test unit function one’d as designed. No out of normal noises. Ran high speed spin and heavy agaitate in manual mode. No noise out of norm. Informed cx that unit is operating as designed. Instructed cx if they are hearing noises again to record noise and give us a call. No dents dings or scratches caused by tech.

Near Brooks Ave, Pasadena, CA 91103
Bryan D.

Bryan D.

WASHER WHIRLPOOL MHW2000AWW Cx states clothes are wet after cycle. Ran unit. Noticed unit would not lock. Removed top panel and found arc on control at R11 resistor unit needs newcpmteol and latch assembly. ordered parts; ordrng 1 WP22002119 (motor-wax) and 1 WP22002162 (switch-dor) and 2 WP22004325 (cntrl-elec)s

Near N Orange Grove Blvd, Pasadena, CA 91103
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDF130PAHW0 Ordering control and wash motor. Got error code 4-1 communication error. Unit isn’t filling with water. In diagnostics sump assembly operates as designed. Ordering parts and will only use what is needed. ordrng 1 W10473198 (cntrl-elec) and 1 WPW10328224 (pump&motor)

Near S Orange Grove Blvd, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL KSCS25FVSS00 Cx states that fridge stopped cooling. Insp cites unit. Found evap is frosted over. All fans and lights are flickering on and off. Hearing a click at control. Unit needs a new control. Informed cx that the control is discontinued.

Near E Walnut St, Pasadena, CA 91106
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDFE104DBL5 Removed and replaced sump assembly. Unit is functioning as designed, tub is wet after cycle. Said she only used dishwasher three times. Instructed cx since she wasn’t using any rinse aid on the proper use of rinse aid. Explained to cx that after 50-60 washes with rinse aid her unit will stop being wet. No dents dings or scratches caused by tech.

Near E California Blvd, Pasadena, CA 91106
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD4815EW2 "Removed and replaced parts listed, tested ops unit working as intended."

Near San Pasqual St, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "I attempted to order adapter with second fan. Needs the right adapter."

Near Allen Ave, Pasadena, CA 91104
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDFE104DBL5 Cx states dishwasher is not washing the dishes. Inspected unit. Found motor is not engaging. Unit will only fill and drain. Unit needs a sump assembly. Ordering parts. ordering 1 WPW10605057 (pump and motor assembly)

Near E California Blvd, Pasadena, CA 91106
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced inlet valve. Tested unit. Unit is functioning as designed. Cx approves repair. No dents dings or leaks.

Near E Washington Blvd, Pasadena, CA 91104
Francisco S.

Francisco S.

OVEN KITCHENAID KOSE500ESS03 Removed and replaced parts listed tested ops unit working as intended.Sr#7722847704

Near Northcliff Rd, Pasadena, CA 91107
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE204GPS0 Removed and replaced both tub gasket and spray arm. Ran unit for 32 minutes and seen no leaks. Tub was full of soap without me adding a pod. Instructed cx to let unit finish cycle to rinse tub. Explained to cx that if to much soap is used unit will leak. If cx calls again please auto so I can call techline. Unit is no leaking right now.

Near E Dudley St, Pasadena, CA 91104
Bryan D.

Bryan D.

DISHWASHER AMANA ADB1400AGS1 Cx states dishwasher is still not draining. Inspected unit. Found that air return was clogged and intermediate not allowing unit to drain. Used 1/4 inch tube and cleared drain. Unit is draining and functioning as designed. Cx continued to tell me I didn’t know what I was doing. Explained to cx that I did not check drain last visit due to after installing pump unit drained in front of me and her husband. Unit is functioning as designed.

Near Winifred Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

WASHER WHIRLPOOL MHWE400WW Cx states water will not go into unit. Ran diagnostics got error code f 20. Removed top panel and found pressure hose was lose. Secured connection. Tested unit. Water is now going into tub. Unit would not drain. Removed front bottom panel and removed drain filter and found debris not allowing pump to operate correctly. Removed debris and reinstalled drain filter. Unit is now functioning as designed. If cx calls back please send me with drain pump. No dents dings or scratches caused by tech.

Near N Michigan Ave, Pasadena, CA 91104
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE204GPS0 Cx states water is still leaking from underneath door. Ran unit found unit leaking on left side from door. Unit is not leaking at sump or inlet. Ordering cx a new tub gasket and spray arm. Spray arm is off again. Not sitting correctly on sump assembly. ; ordrng 1 W11177741 (GASKET) and 1 WPW10448645 (arm-spray)

Near E Dudley St, Pasadena, CA 91104
Francisco S.

Francisco S.

OVEN KITCHEN AID KGRT507BBL2 "Checked unit ui control was unresponsive and giving error code f5 e3. Latch components tested fine. Checked outlet and found open ground causing issue, tested unit on polarized and grounded outlet unit working as intended. Advised cx to get licensed electrician to repair outlet. Collected service call fee on check."

Near Loma Vista St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR JENN-AIR JUD24FRERS00 "Cx stated unit was making loud noise, only thing I found was rear left leg not touching the floor when I removed unit from underneath cabinet. Adjusted legs with a level. Asked cx to monitor the unit as it could have been a panel vibrating because of that leg. Spoke to tech line they agreed with diagnosis. Sr#7723168025 ED"

Near Mooresque St, Pasadena, CA 91105