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Local Reviews
for Pasadena, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 72 customer reviews

Map of Pasadena, CA

Tracy




Review of Appliance Repair Specialist

Washing machine like new


Map of Pasadena, CA

Excellent Service




Review of Appliance Repair Specialist

The representative who came to fix my washer and dryer did an excellent job. He was very friendly, courteous, respectful, professional, and knowledgeable. I'm very satisfied with the service provided.


Map of Pasadena, CA

Great




Review of Appliance Repair Specialist

Francisco was great. One thing we did not discuss was your guarantee that the fixes will be insurance for a time. Please let me know how long the parts Francisco installed are insured for.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Pasadena, CA

Excellent service, very customer focused




Review of Appliance Repair Specialist

Francisco was on time and very courteous. He followed all the company rules relating to the Corona Virus and diagnosed the problem with our Maytag washing machine. He gave us options on repair vs replacement.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Pasadena, CA

Great service!




Review of Appliance Repair Specialist

My service service provider was awesome! Not only was he kind and knowledgeable, but in the midst of this pandemic, he was very safe and clean. He went above and beyond to make sure my fridge and freezer worked perfectly before he left!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Francisco! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.


Map of Pasadena, CA

Susie




Review of Appliance Repair Specialist

Francisco was professional, knowledgeable, friendly and eager to solve my problem of no ice production in the freezer! His determination is amazing! Although no ice yet after trying several new parts, he's still hopeful to have success! Looking forward to another appointment with Francisco succeeding.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you've had a pleasant experience with Appliance Repair.


Map of Pasadena, CA

Jeanne




Review of Appliance Repair Specialist

Juan came when he said he would, albeit delayed from original window. He was extremely polite, knowledgeable and actually called to remind me of something he had iterated earlier. I have used my oven and will carefully monitor the oven temperature as this 2 week old, newly installed oven had a defective sensor which had to be replaced. Shocking, yes and I am somewhat concerned. I hope it performs as well as your repairman. Jeanne Mx Caffrey


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Pasadena, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Pasadena, CA

Francisco was polite and professional. He appears to have fixed the problem.




Review of Appliance Repair Specialist

We were happy with service.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pasadena, CA

Vrej




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Excellent Job!




Review of Appliance Repair Specialist

The service rep, Francisco, did a great job. In addition, he remembered that on a previous service call that was aborted, he had told us we'd get a discount on a future call. We were very impressed by that.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Prompt arrival,great attitude ,explained the problem and fixed the problem




Review of Appliance Repair Specialist

Wonderful appliance repair man


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Awesome service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


He is excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Excellent service and impeccable manners and professionalism.




Review of Appliance Repair Specialist

He was pleasant, patient and understanding


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Very accommodating




Review of Appliance Repair Specialist

Francisco was very professional and made sure everything was working right. He took the time, was patient and answered all my questions and concerns.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Impressive




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had an impressive experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Very good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Professional and Courteous technician




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great Service




Review of Appliance Repair Specialist

Francisco is very knowledgeable, diagnosed/solved problem quickly, efficiently repaired range. Francisco listened to my concerns. As he diagnosed/repaired the range, Francisco explained what he was doing. Very personable.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Francisco! Appliance Repair strives to provide such service and we are more than glad to know your range is up and running! Thank you for the awesome review, we appreciate your time and business.


Excellent




Review of Appliance Repair Specialist

Francisco and Isidro were very knowledgeable and efficient. They identified and solved the problem. They’re also very pleasant and easy to work with.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us. We appreciate your time and business.


Outstanding customer service




Review of Appliance Repair Specialist

Showed me the exact problem with my Dryer.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Glad to know your appliance is up and running, thank you very much for your time and business.


He was kind




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Francisco is an outstanding tech with a lot of experience and knowledge


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!


Review of Francisco




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Superb service




Review of Appliance Repair Specialist

Francisco went above and beyond. He was very mindful of cleanliness. He was friendly and explained as he worked.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!


Rick




Review of Appliance Repair Specialist

Great Service


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Outstanding service




Review of Appliance Repair Specialist

Very professional- customer satisfaction oriented


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Extremely professional and knowledgeable




Review of Appliance Repair Specialist

He quickly diagnosed the issue and resolved . Great service!!!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Wonderful service!




Review of Appliance Repair Specialist

I lovely young man with excellent mechanical skills.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Liked the Service




Review of Appliance Repair Specialist

The Technician was very knowledgeable and easily got to the root of the issue. He had to come back since it required a specific part not in stock. He kept me updated on the progress and came back as soon as the part was available.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Customer Service




Review of Appliance Repair Specialist

Francisco was terrific. Very knowledgeable, clean and friendly.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Francisco S.

Francisco S.

WASHER WHIRLPOOL LT5100XVN0 "Removed and replaced spring,base,and shocks. Tested ops unit now working properly."

Near N Catalina Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Went out , did not find the exact root of the issue.

Near Riviera Dr, Pasadena, CA 91107
Juan G.

Juan G.

DRYER MAYTAG MGDC465HW0 "Found belt coming apart. Replaced belt and pulley. Checked ops, unit is no longer making noise."

Near Newport Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Taped down flap on optics for testing will follow up with cx; saved tckt

Near Riviera Dr, Pasadena, CA 91107
Francisco S.

Francisco S.

WASHER WHIRLPOOL LT5100XVN0 Ordering base to complete repair.; ordrng 1 WP8577373 (base)

Near N Catalina Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER MAYTAG MAV9600EWW "Checked unit found transmission seized up, tub base is damaged and thrust bearing also worn out. Ordering parts to complete repair.; ordrng 1 12500036 (thrust brg kit) and 1 21001518 (support,tub) and 1 21001536 (transmission)"

Near N Marengo Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

KITCHEN WHIRLPOOL WRS321SDHZ01 Cx stated unit is freezing her food. Will order parts and return Wednesday.; ordrng 1 W10384183 (thermistor) and 1 W11135061 (cntrl-elec) and 1 W11204060 (diffuser)

Near E Orange Grove Blvd, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked unit found broken light switch, removed switch and terminal came off wire. Had to break liner to repair and not leave cx without fridge. Cx did not want liner repaired. Will inform and document with tech line."

Near N Oakland Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL KUDS30FXPA2 RS for Tuesday ; saved tckt

Near S Euclid Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL KUDS30FXPA2 Advised cx to run hot water before running dish washer.Removed and replaced valve and owi sensor ran auto test to clear codes and calibrate owi. Unit checks ok.

Near S Euclid Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

KITCHEN WHIRLPOOL WRS321SDHZ01 Removed and replaced diffuser and thermistor unit now checks ok.

Near E Orange Grove Blvd, Pasadena, CA 91104
Francisco S.

Francisco S.

WASHER MAYTAG MVWX655DW0 "Removed and replaced gasket,gear case,and wash plate, calibrated unit and tested ops it is working as designed."

Near E Penn St, Pasadena, CA 91104
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Removed and replaced pump and motor , spray arms, and owi sensor. Unit now checks ok."

Near E Woodlyn Rd, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found light not working and auger motor inoperable.Checked unit found loose connection on molex connector on fc. Re seated connector unit now checks ok

Near W Claremont St, Pasadena, CA 91103
Francisco S.

Francisco S.

WASHER WHIRLPOOL MVWX500XW2 "Checked unit retrieved shifter codes f7 e6 f7 e5. Found shifter clicking continuously,also found gear case leaking oil. cx declinedrepair of unit. "

Near Rutherford Dr, Pasadena, CA 91103
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD92HEFW0 " disassembled Performed maintenance on dryer. Tested ops unit working ok."

Near Lombardy Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Removed and replaced pump and motor , spray arms, and owi sensor. Unit now checks ok."

Near E Woodlyn Rd, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found light not working and auger motor inoperable.Checked unit found loose connection on molex connector on fc. Re seated connector unit now checks ok

Near W Claremont St, Pasadena, CA 91103
Francisco S.

Francisco S.

WASHER WHIRLPOOL MVWX500XW2 "Checked unit retrieved shifter codes f7 e6 f7 e5. Found shifter clicking continuously,also found gear case leaking oil. cx declinedrepair of unit. "

Near Rutherford Dr, Pasadena, CA 91103
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD92HEFW0 " disassembled Performed maintenance on dryer. Tested ops unit working ok."

Near Lombardy Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL KUDS30FXPA2 Ordering parts to repair unit.6-13-32-1; schdld next appmnt for 3/28 SAT !

Near S Euclid Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Taped down flap on optics for testing will follow up with cx.

Near Riviera Dr, Pasadena, CA 91107
Francisco S.

Francisco S.

WASHER WHIRLPOOL LT5100XVN0 Ordering base to complete repair.; ordrng 1 WP8577373 (base)

Near N Catalina Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER MAYTAG MAV9600EWW "Checked unit found transmission seized up, tub base is damaged and thrust bearing also worn out. Ordering parts to complete repair.; ordrng 1 12500036 (thrust brg kit) and 1 21001518 (support,tub) and 1 21001536 (transmission)"

Near N Marengo Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked unit found broken light switch, removed switch and terminal came off wire. Had to break liner to repair and not leave cx without fridge. Cx did not want liner repaired. Will inform and document with tech line."

Near N Oakland Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

KITCHEN WHIRLPOOL WRS321SDHZ01 Cx stated unit is freezing her food. Will order parts and return Wednesday.; ordrng 1 W10384183 (thermistor) and 1 W11135061 (cntrl-elec) and 1 W11204060 (diffuser)

Near E Orange Grove Blvd, Pasadena, CA 91104
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL KUDS30FXPA2 RS for Tuesday.

Near S Euclid Ave, Pasadena, CA 91106
Rich S.

Rich S.

COFFEE MAKER JENN-AIR JJB6424HL W11363139 containerW11363620 couplingDripping from water container. Parts being direct shipped to customer. ; schdld next appmnt for 4/7 TUE !

Near S Euclid Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

DRYER WHIRLPOOL MDG3500BWW Checked unit found start button working intermittently. Part is No Longer Available. Part number #33001861 . Sr#7727459320

Near Brigden Rd, Pasadena, CA 91104
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL KUDS30FXPA2 Cleared codes will run a few cycles and come back to check which codes re occur as unit was working ok during testing.6-16-21-210-19-1Sr#7727460215 kevin

Near S Euclid Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

DRYER WHIRLPOOL MGD9000YG2 Checked unit found idler pulley making squeaking noise,replaced dryer repair kit. Tested ops unit now working properly.

Near Holladay Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER JENN-AIR JDB1100AWS Not confirmed.

Near Virginia Ave, Pasadena, CA 91107
Juan G.

Juan G.

DRYER WHIRLPOOL WGD96HEAU0 "Replaced gas valve coils and igniter. Checked ops, unit is working fine.Excessive lint accumulated inside, performed cleaning maintenance to the interior. Cleaned all the lint and pet hair throughout machine."

Near Arden Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Removed and replaced damper control,valve,and thermistor. Unit now checks ok"

Near E Elizabeth St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Cx stated he experienced frost build up on ffc evaporator. Removed frost on evaporator and re seated drain pan properly as advised by tech line. Asked cx to monitor unit and report any issues also referred him to wpl cx service for further concerns.Wpl tech line Sr7727448350

Near Rim Rd, Pasadena, CA 91107
Juan G.

Juan G.

DRYER WHIRLPOOL WGD96HEAU0 "Unit is drying fine at times, but it takes 2 to 3cycles to dry at other times. Gas valve coils, and igniter needs to be replaced.; ordrng 1 279311 (ignitor kit & bracke) and 1 WPW10328463 (coil-valve)"

Near Arden Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTE334GPS0 "Checked unit found no error codes, unit ran fine on diagnostics. Tested normal cycle unit function properly. Accessed control secure and re seated all connectors unit now checks ok.Sr#7727425360 Chris"

Near Mayfair Dr, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Removed and replaced harness. Asked cx to monitor unit. Will follow up with cx. Contacted cx unit is making ice. Complete call.

Near Del Rey Ave, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Left door switch taped down per tech line will check in 24 hrs.Sr#7727358097 Scott

Near Riviera Dr, Pasadena, CA 91107
Juan G.

Juan G.

RANGE JENN-AIR JGRP548HL00 "Customer reports a chemical type smell when baking, that burns her eyes. Oven not getting up to temperature. Ran a bake cycle at 350, oven did not reach it. Bake igniter and spark module board need to be replaced. Unit is 48 inch dual fuel range. Need a second man to help uninstall to be able to replace the spark module, and check proper ground at electrical outlet.; ordrng 1 W11311196 (BAKE IGNITER HARNESS) and 1 WPW10511278 (module-spk)"

Near Vista Laguna Terrace, Pasadena, CA 91103