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Local Reviews
for Pasadena, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 127 customer reviews

Map of Pasadena, CA

Great service




Review of Appliance Repair Specialist


Map of Pasadena, CA

Great Service!!!




Review of Appliance Repair Specialist

Francisco is amazing! Professional, smart, kind and his attention to detail is the best! Super impressive young man


Map of Pasadena, CA

Thanks




Review of Appliance Repair Specialist

All good.


Map of Pasadena, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Pasadena, CA

Excellent Service




Review of Appliance Repair Specialist

This was through an extended warranty. Although the situation of a broken appliance is not ideal, the experience was excellent from the call center, the text updates, and the technician. The issue was resolved quickly and efficiently and we are pleased customers.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Pasadena, CA

Kitchen Aid trash compactor repair




Review of Appliance Repair Specialist

The repair technicians initially had some issues figuring out what what problem was so we had several visits, but they did figure out that we needed some switches changed out and once that was determined the final visit was very quick.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Pasadena, CA

Refrigerator ice maker service




Review of Appliance Repair Specialist

Great service, arrived on time, showed me things I didn’t know about my fridge


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. We appreciate your time and business.


Map of Pasadena, CA

Thanks for great service!




Review of Appliance Repair Specialist

Kind service person. Polite and courteous


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Map of Pasadena, CA

Dryer rerpair




Review of Appliance Repair Specialist

Francisco did a fine job. Went beyond what he had to do.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Francisco at Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pasadena, CA

Customer




Review of Appliance Repair Specialist

Great service!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Great customer service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


JBU




Review of Appliance Repair Specialist

He is very professional but he was to deliver to me an estimate. I have not received it.


Response from Appliance Repair Specialist:

Hi John, thank you for taking the time to write a review, we appreciate your feedback. We show the part needed is discontinued which is why our technician couldn't provide an estimate for a repair. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist

Technician is solid and explains what he did. Francisco!!!!++++


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Renato




Review of Appliance Repair Specialist

Service was prompt and successful


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


He came but offered no service!




Review of Appliance Repair Specialist

Francisco came to diagnose our Maytag dishwasher and said that there was no need to open it because he had already contacted the Whirlpool engineers and they advised him on selling us the parts. I was under the impression he would test the unit by taking the control panel apart and it seems like he wanted to cut corners. The unit turns on by itself at times and some of the buttons don’t respond. Luckily for us, the start and cancel buttons still work. Never buy a Maytag! Ours is about 10yrs old but seldom used. We have used it only recently since the pandemic begin and stay-at-home orders started. Then this happens and the tech doesn’t bother to take it apart. So I do his job and it appears the ribbon from the control panel has corrosion or moisture built in! I pulled it out and reinserted the ribbon and it started working again. The dishwasher no longer turns on by itself. However, the w buttoNs are not responsive. The thing that bothered me was that the tech did not want to do his job and wanted to just sell us the parts without a diagnosis


Response from Appliance Repair Specialist:

Hi Julio, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Knew what the problem was, and repaired effeciently. Cleaned up afterwards. Great job!




Review of Appliance Repair Specialist

Great job. Very personable, and tidy doing his work.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Very professional and seemed knowledgeable




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great Service Professionals




Review of Appliance Repair Specialist

The tech Francisco was very very professional and was great at communicating and problem solving around supply shortages.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Excellent Service




Review of Appliance Repair Specialist

Extremely profesional.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


washer repair.




Review of Appliance Repair Specialist

good service and on time. thankyou.


Repair appt




Review of Appliance Repair Specialist


was not pleased with the tone of this service person from the start. was given a terse response to my inquiry regarding whether the parts for repair w




Review of Appliance Repair Specialist

Repairman and Warranty Concern. see above.


Very professional, great service




Review of Appliance Repair Specialist

Francisco took care of multiple problems with my washer. He was a pleasure to have in our home, incredibly professional, and we are thrilled to have clean clothing again! We both work in healthcare and having clean laundry during this time is paramount to our safety so we really cannot thank Francisco enough for taking such good care of us. Sincerely appreciated.


Great service




Review of Appliance Repair Specialist

Great worker! Always has a great attitude.


Dependable Great Service




Review of Appliance Repair Specialist

It's always great knowing that Francisco will be the technician performing the needed repairs to my appliances because I can count on him to deliver excellent service He is always friendly, courteous, and respectful. He is also very knowledgeable and completes the job as quickly as possible. Overall I've come to depend on excellent customer service and he never fails to deliver. Greatly satisfied.


Great Great service!! My husband and I were so impressed with Francisco's professionalism and efficiency.




Review of Appliance Repair Specialist


good title




Review of Appliance Repair Specialist

Francisco Sandoval was very polite, personable, and knoledgeable about the appliance and and how to care for it.


Great service!




Review of Appliance Repair Specialist

Francisco was very helpful, kind and considerate.


Professional service




Review of Appliance Repair Specialist

I have never had a better experience with an appliance service person! Francisco was very knowledgeable, polite and through. I would recommend hi. And this service to anyone! And if I have other appliances that need servicing I will call and ask for him specifically. He is excellent!


Francisco




Review of Appliance Repair Specialist

He is like a old family friend. He surpassed all expectations. Very pleased with his efforts, interest and patience


Professional courteous service




Review of Appliance Repair Specialist

Francisco was great Very professional and knowledgeable


F




Review of Appliance Repair Specialist

Great and knowledgeable technician


Very proficient




Review of Appliance Repair Specialist

Quickly identified source of problem and wrote comprehensive report.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Juan G.

Juan G.

WASHER AMANA NTW4516FW3 "Replaced drain pump. Calibrated unit, ran diagnostics, checked unit’s operations, unit is working fine."

Near Whitefield Rd, Pasadena, CA 91104
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW8620HC Accessed ACU and found loose wiring on ACU. Re seated connectors and tested ops unit now working as designed.

Near Cypress Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Removed and replaced adjuster kit. Tested ops / unit parking as designed.

Near S Madison Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706ESS01 New issue/ not a recall. Removed and replaced dispenser auger motor. Tested ops unit now working as designed.

Near W State St, Pasadena, CA 91105
Francisco S.

Francisco S.

DRYER MAYTAG MLG23PDHWW "Checked unit found unit working fine on test mode, but when I ran with coins, gas coils failed under load Removed and replaced gas coils. Tested ops unit now working as intended.; used 1 279834 (2 COIL GAS VALVE SET) from stock"

Near Hurlbut St, Pasadena, CA 91105
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC700HPS00 Unit will need door replaced. Ordering door ; ordrng 1 W11395841 (RC DOOR)

Near E Crary St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Checked temp found unit at 37.4 degrees Fahrenheit which is perfect temp. Removed and replaced door,unit now checks ok."

Near E Elizabeth St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRT148FZDW "Checked unit found no frost pattern, no heat signature and low amp draw. Unit needs sealed system Repair. Ordering parts RS call upon parts arrival.; ordrng 1 W10570565 (evaporator) and 1 W10575980 (compressor) and 1 W11043042 (coupler)"

Near Lincoln Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR MAYTAG MFF2055YEM01 "Checked unit found obstructed evap fan. Removed ice block and cleared drain duck bill. Ran defrost cycle successfully, Asked cx to monitor unit and report any issues."

Near Paloma St, Pasadena, CA 91104
Francisco S.

Francisco S.

FREEZER WHIRLPOOL KBFS25ECMS00 "Removed and replaced ice maker,tested ops unit now working properly."

Near Brocadero Pl, Pasadena, CA 91105
Juan G.

Juan G.

OVEN WHIRLPOOL KOCE507ESS08 "Replaced oven light bulb. Checked ops, both oven lights are working fine now."

Near Heatherside Rd, Pasadena, CA 91105
Juan G.

Juan G.

WASHER AMANA NTW4516FW3 "F9e1. Cleared error code. Ran diagnostics, unit not pumping water out. ; ordrng 1 W10919003 (pump-water)"

Near Whitefield Rd, Pasadena, CA 91104
Juan G.

Juan G.

RANGE WHIRLPOOL WFG320M0BS3 "Spark module not working properly. Replaced module, checked ops. unit is working as designed. Advised customer to avoid major liquid spills, to be careful if using liquid cleaners."

Near Stanton St, Pasadena, CA 91103
Juan G.

Juan G.

REFRIGERATOR JENN-AIR JF42NXFXDE00 "Filter cap had broken off when customer tried to replace the water filter. Water filter was stuck in. Removed water filter with the aid of a hook. Customer had new water filter and cap. Installed new filter and cap. Checked ops, water filter comes off as designed. Customer purchased unit as a floor model."

Near Rosita Ln, Pasadena, CA 91105
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFF507HPS00 Checked unit found both light modules out fc and top ffc. Also found unit not dispensing water but producing ice. Removed and replaced light modules lights now work ok. Checked dispensing line no obstruction found and found 120 vac at solenoid unit needs dual valve replaced.; ordrng 1 WPW10341329 (water valve assy)

Near Avoca Ave, Pasadena, CA 91105
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTM354DSS5 "Removed and replaced lower seal, and vent. Tested ops no leaks and unit fills,washes,drains,and heats properly."

Near Homet Rd, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER MAYTAG MVWC360AW0 Cx stated unit turns on goes off then comes back on on spin cycle. Retrieved error codes found none. Called tech line they advise checking wiring harness re seated all connectors no loose wiring. Found issue at outlet Cx needs electrician to repair it. Washer needs to be on a grounded and polarized dedicated circuit.Sr7728815797

Near N Oakland Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR MAYTAG MRT711BZDH00 "Checked unit found frost build up on fc evap cover,gap on left lower side on RC door and obstructed drain.Sr7728817188; ordrng 1 W10802061 (cntrl-elec) and 1 WPW10383615 (thermistor)"

Near Cordova St, Pasadena, CA 91106
Francisco S.

Francisco S.

DRYER MAYTAG MAYTAG "Checked unit found no error codes, cx requested maintenance. RS wed; schdld next appmnt for 9/23 WED !"

Near S Marengo Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC700HPS00 Checked unit found ice block on ice maker blocking arm on ice maker. When performing test 44 it registered as bin full. Removed cover cleared obstruction and tested unit now working properly. Moisture issue on ffc another sp ordered door. They will complete that specific repair.

Near Mercedes Ave, Pasadena, CA 91107
Francisco S.

Francisco S.

WASHER WHIRLPOOL MHW8630HW Cx stated unit was not dispensing detergent and finding water on dispenser drawer at the end of cycle. Cx using dispenser as a one time use. This is a load ang go system. Explained to cx how it works and tested detergent pump test 10. Unit working as designed.Sr7728804482

Near El Encanto Dr, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID WRS321SDHZ05 "Checked unit found proper temp in both compartments. Also tested chute by pouring 1 oz of water and chute did not leak. Explained to cx how chips from crushed ice can melt and end up on drip tray, which is normal. Unit checks ok. Contacted tech line to ensure this is normal.Sr#7728805453"

Near Casa Grande St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR JENN-AIR JFC2089BEM "Removed and replaced, ffc gaskets and pivot plate. Explained to cx her door has to be manually closed, no self closing mechanism when swinging door closed. Unit working as designed."

Near N Sierra Bonita Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KSS048FTX00 Checked unit found frost build up on fc. Contacted tech line they advised to use a specific bi metal. Ordering part will charge cx no further labor to replace bimetal.Part number Wp2182381Sr#7728669226; ordrng 1 WP2182381 (bimetl-def)

Near Armada Dr, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked unit found motor giving up at times. Received used part. Re ordering motor.; ordrng 1 W10822606 (motor)

Near W State St, Pasadena, CA 91105
Francisco S.

Francisco S.

WASHER WHIRLPOOL MHW8630HW Cx stated unit was not dispensing detergent and finding water on dispenser drawer at the end of cycle. Cx using dispenser as a one time use. This is a load ang go system. Explained to cx how it works and tested detergent pump test 10. Unit working as designed.Sr7728804482

Near El Encanto Dr, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSC700HPS00 Checked unit found ice block on ice maker blocking arm on ice maker. When performing test 44 it registered as bin full. Removed cover cleared obstruction and tested unit now working properly. Moisture issue on ffc another sp ordered door. They will complete that specific repair.

Near Mercedes Ave, Pasadena, CA 91107
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID WRS321SDHZ05 "Checked unit found proper temp in both compartments. Also tested chute by pouring 1 oz of water and chute did not leak. Explained to cx how chips from crushed ice can melt and end up on drip tray, which is normal. Unit checks ok. Contacted tech line to ensure this is normal.Sr#7728805453"

Near Casa Grande St, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR JENN-AIR JFC2089BEM "Removed and replaced, ffc gaskets and pivot plate. Explained to cx her door has to be manually closed, no self closing mechanism when swinging door closed. Unit working as designed."

Near N Sierra Bonita Ave, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KSS048FTX00 Checked unit found frost build up on fc. Contacted tech line they advised to use a specific bi metal.; ordrng 1 WP2182381 (bimetl-def)

Near Armada Dr, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked unit found motor giving up at times. Received used part. Re ordering motor.; ordrng 1 W10822606 (motor)

Near W State St, Pasadena, CA 91105
Francisco S.

Francisco S.

RANGE KITCHENAID KSIB900ESS2 Removed and replaced module and display/ conducted voltage checks on unit it is ok. Tested ops worked fine. Asked cx to use as normal.

Near San Pasqual St, Pasadena, CA 91106
Francisco S.

Francisco S.

VENTHOODS KITCHENAID KXD4630YSS2 Blower was defective re ordering part.; ordrng 1 W10849492 (blower-fan)

Near Garfias Dr, Pasadena, CA 91104
Alan S.

Alan S.

RANGE AMANA AGR5330BAS3 Turned off gas and power Uninstalled old installed stalled gas fitting and gas line checked for leaks no leaks found plugged in unit installed unit tested unit unit working as designed at this time of service unit had small dent when unwrap it informed office they r ordering side panel for tec to install job complete

Near N Raymond Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked unit found broken left side adjuster. Ordering parts to complete repair. Please RS ASAP ; ordrng 1 W10712395 (adjuster)

Near S Madison Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

OVEN WHIRLPOOL CWG3600AAS13 Checked unit found leak at regulator. Removed added pipe sealant unit checked ok. Advised cx to monitor and call back if she has any issues.

Near Locust St, Pasadena, CA 91101
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Not a recall, new issue. Removed and replaced light module, unit now working as intended."

Near Spruce Ln, Pasadena, CA 91103
Francisco S.

Francisco S.

FREEZER MAYTAG MZF34X16DW04 "Removed and replaced defrost thermistor and control, asked cx to monitor unit and report any temp issues."

Near S El Molino Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTM354DSS5 "Lower door seal is damaged re ordering part.; ordrng 1 W10909089 (lower seal,bottom)"

Near Homet Rd, Pasadena, CA 91106
Juan G.

Juan G.

OVEN WHIRLPOOL KOCE507ESS08 "Right side oven light bulb is burnt out, it needs to be replaced.; ordrng 1 WPW10472384 (bulb-light)"

Near Heatherside Rd, Pasadena, CA 91105