Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Ojai, CA
Powered by Fluid LOCALRude
Paymon - Ojai, CA
This repairman was extremely disrespectful. We still have the same issues.
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Courteous service
Briana - Ojai, CA
Ryan was courteous and full of great tips!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Ryan! We strive to provide excellent and exceptional service. Thank you for your time and business.
Friendly, Understaning, Knowledgeable
Elaine - Ojai, CA
Great service.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Appliance Repair! Thank you for your time and business.
Technician so helpful
Rebecca - Ojai, CA
Technician spent a great deal of time showing me how to use the washer. So helpful! The changes in cycle function, choosing water levels and amount of soap necessary has completely changed with the energy efficient appliances. Clothes have to be washed in a different way now.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Ice machine
Alan - Ojai, CA
After 3 Svc calls the machine does not make any ice at all even though Svc man said it was all repaired
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Friendly knowledgeable service rep.
Geoff - Ojai, CA
Replaced a part that had gone bad on a 6 month old Whirlpool bottom freezer refrigerator. Makes you wonder how a new refrigerator can make so much noise. Part/Service were covered by warranty.
Deborah Henderson
Deborah - Ojai, CA
These gentlemen were top rate. Did excellent work. They were honest and respectful. Great experience. My Frigidaire is running like a top again.
Response from Appliance Repair Specialist:
Hi Deborah, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Total Efficiency
Ganea - Ojai, CA
The technician was able to spot the issue immediately, promptly went about adjusting the door hinge, added a spaced and the problem was solved. He also offered some suggestions on how to keep the stainless steel clean, and how to avoid corrosion. He was efficient, polite and informative.
Response from Appliance Repair Specialist:
Hello Ganea, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Very Professional
John - Ojai, CA
The repair was covered under warranty.
Response from Appliance Repair Specialist:
Hi John, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Wonderful customer service!
Sheral - Ojai, CA
It is such a to experience great customer service these days, could not have been better, very thankful!
Response from Appliance Repair Specialist:
Hello Sheral! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Aaron!
Ron
BOWMAN - Ojai, CA
Very knowledgeable and helpful to show and explain everything. Excellent in his job
Response from Appliance Repair Specialist:
Hi Ron, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Aaron!
Aaron B.
DRYER WHIRLPOOL WED6620HW1 "Checked operations unit tested operations on sensor working correct and checked the vent clear called tech line Mark at tech line, SR# 7727141891 , Reported I found nothing wrong with the unit did report to the tech line that maybe the customer is using different types of material trying to get everything dried the same time on a sensor dry unfortunately with more dense material the dental material not hitting the center bar assembly can result in damp or not fully dry loads did do nothing but towels and test the unit sensor is working correctly reported that there’s nothing wrong with the unit and did a customer instruct on proper operations and to try different things to get success and let them know that Sor Tino close might be a big issue with sensor dry otherwise going to town dry for one hour should dry everything no matter what unit is heating correctly and venting is clear"
Aaron B.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Called tech line Bruce SR#7727082639, moisture is accumulating in the fresh food section only threat section is only used for vegetable produce, and freezer section is cooling correct no issues or accumulation of ice anywhere , called tech line Hey said to check the back wall to see if the evaporator frost pattern was correct it is no problems found if you didn’t find any other issues to silicone the liner and that should take care of the issue advise the customer after we sealed up the loaner to go ahead and defrost the whole unit to make sure all the moisture accumulated is out and then turn the unit back on and test the unit to see if any moisture comes back up with no produce in the customers going to do so; used 1 WP482338 (ADHESIVE) from stock"
Aaron B.
RANGE MAYTAG MGR8650FZ0 "Verified receipt Checked operations unit is working as design, Per the owners manual it takes up to five minutes before the fan motor kicks on the unit preheat once it was up to temperature the fan motor was running correctly on convection bake you have to select convection bake for the convection bake fan to work customer understands this and properly instructed now"
Aaron B.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Called tech line Bruce SR#7727082639, moisture is accumulating in the fresh food section only threat section is only used for vegetable produce, and freezer section is cooling correct no issues or accumulation of ice anywhere , called tech line Hey said to check the back wall to see if the evaporator frost pattern was correct it is no problems found if you didn’t find any other issues to silicone the liner and that should take care of the issue advise the customer after we sealed up the loaner to go ahead and defrost the whole unit to make sure all the moisture accumulated is out and then turn the unit back on and test the unit to see if any moisture comes back up with no produce in the customers going to do so; used 1 WP482338 (ADHESIVE) from stock"
Aaron B.
RANGE MAYTAG MGR8650FZ0 "Verified receipt Checked operations unit is working as design, Per the owners manual it takes up to five minutes before the fan motor kicks on the unit preheat once it was up to temperature the fan motor was running correctly on convection bake you have to select convection bake for the convection bake fan to work customer understands this and properly instructed now"
Aaron B.
WASHER MAYTAG MVWB835DW3 "Unit softer valve is not working , tested it failed , replaced the water valve , retested operations unit now works correct and fills good ; used 1 W11165546 (WATER VALVE) from stock"
Aaron B.
REFRIGERATOR JENN-AIR JFC2290REP00 "Checked operations found the gasket on the right side edge flaps are torn , replaced the gasket tested unit operations normal now at this time"
Aaron B.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Lights interior are bad and the one in the freezer is out , replaced tested operations unit lights are now working correct at this time"
Aaron B.
DRYER WHIRLPOOL WGD9620HBK1 "Unit has a slow drip somewhere might be hose connected customer is going to replace the hose , water valve didn’t make it ordered parts ; ordrng 1 W11401018 (SEAL)"
Aaron B.
REFRIGERATOR MAYTAG MRT711SMFB00 "Checked the unit compressor valves are bad hot to the touch , not pumping high enough pressure, mrs declined at this time to repair unit"
Aaron B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced the main board and u I board tested unit operations normal at this time
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The middle rail holder busted , ordered parts ; ordrng 1 WP67001716 (HOOK ) and 1 WPW10671238 (RAIL CENTER )"
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The middle rail holder busted , ordered parts ; ordrng 1 WP67001716 (HOOK ) and 1 WPW10671238 (RAIL CENTER )"
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The middle rail holder busted , ordered parts ; ordrng 1 WP67001716 (HOOK ) and 1 WPW10671238 (RAIL CENTER )"
Alejandro C.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Found the unit not cooling, replace compressor dryer and gas valve charge refrigerant and check compressor condenser and refrigerator fan motors running normal"
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Unit compressor is no longer working, needs new compressor ; ordrng 1 W10865727 (valve) and 1 W11025999 (compressor)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Unit sealed system compressor is running , but not cooling, very hot to the touch rings on the compressor are bad ordered parts ; rqstng P&A on 1 W10843121 (drier-tube) and 1 W11092625 (compressor)"
Aaron B.
REFRIGERATOR KITCHENAID KRFC302EBS00 "Checked operations,unit is working as designed at this time , reset controls to normal temp settings and set on humidity control, door in freezer seals good. Job complete.
Aaron B.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Replaced the control switches for the 2 drawer doors , Allow 24 hours for the unit cool correctly at this time"
Aaron B.
REFRIGERATOR GE GYE22HSKKSS Customer canceled at the door said the unit is working now all the sudden for some reason
Aaron B.
REFRIGERATOR GE ZIC360NMCLH "Replaced the main board, checked the air flow channel is iced over "
Aaron B.
REFRIGERATOR GE GYE22HSKKSS "Replaced the deli boardand filter board, tested operations normal now unit is working as designed"
Aaron B.
REFRIGERATOR GE PFE28KMKES Customer is Having major issues with installing new water filter customer thought maybe a piece of broken off in the filter housing is bypass to verify that the unit is working correctly and installed a brand new filter unit started filling up with water just fine operating normal at this time now
Aaron B.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Replaced the main board and display , tested operations unit is ok at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL KBFC42FTS04
Aaron B.
DOUBLE OVEN DAYCORE ECPS127B "Checked the unit , it stopped heating after a self clean , hi limit thermostat popped open , reset the thermostat tested operations and unit is heating ok now"
Aaron B.
REFRIGERATOR GE GYE22HSKKSS Unit filter housing is not working get new bypass and filter sensor housing and deli board is malfunctioning as well ordered parts per tech line ; ordrng 1 WR17X23042 (pcb board deli w/ ov) and 1 WR17X23645 (plug bypass rfid assembly) and 1 WR55X23345 (rfid water filter bo)
Aaron B.
RANGE GE JGB700SEJ4SS DIsplay not responding to test needs display board; ordrng 1 W11310057 (console)
Aaron B.
REFRIGERATOR KITCHENAID KUDF204EPA00 "Pulled unit out repaired the drain line , it was plugged in the back , replaced listed parts , reinstalled the refrigerator tested operating ok now at this time"
Aaron B.
DISHWASHER WHIRLPOOL WDF330PAHS0 "Customer just moved in , unit washed for 3 plus hours , Tested the unit didn’t find any codes advise the customer if they use 120° hot water before they turn it on he did not know anything about that and as a result can cause longer wash times customer instruct on proper use and care unit is working as designed as of right now"
Aaron B.
OVEN IKEA IBS350PXS01 "* unit no longer heating , pulled wall oven out replaced the hi limit thermostat tested operations unit now heats ok at this time"
Aaron B.
REFRIGERATOR GE PYE22KSKSS "Dispenser touch control wash cracked customer had the new one , replaced tested operating ok now at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Freezer door, is not closing the door switch all of the way, adjusted the freezer door up a quarter inch tested ops normal now at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Customer pulled unit out replaced the main board and thermistor harness , tested operations normal at this time"
Aaron B.
WASH/DRY COMBO GE GUD27GSSM1WW cover in between the washer and dryer was not in its correct spot removed panel reinstall and correct unit washer lid stays up now the correct
Aaron B.
WASHER MAYTAG MVWB765FW3 "Unit water cold valve not opening anymore but a little , causing the unit to not fill up in a timely fashion replace the water valve tested operations unit is working as designed also customer instruct on proper slope use and proper operations to best suit how they use the machine unit is working at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL KBFC42FTS04 Replaced the freezer door tested operations ok
Aaron B.
REFRIGERATOR KITCHENAID KBFC42FTS03 "W10802701 main board kit Complaint is unit over temp alarm is not resetting and goes on and will not reset I checked temp fresh food section set a 37°F freezer section is set to 0°F actual temperatures in the fresh food section with 37°F freezer temperature was set at 6°f call tech line to see if there’s any other issues that we could figure out as long as the unit thermistors are in range main controls recommended to be changed checked the temps unit seems to be correct and customer said unit seems normal temps , we don’t know which compartment is the issue when the temp alarm is on and what temperature it is actually when it reads it, customer is going to monitor in better and call back with some answers, control is suspect paid trip 115.00 on card Steve SR#7725856485"
Aaron B.
REFRIGERATOR WHIRLPOOL JFC2089HEP "Pulled unit out replaced the water filter housing asm , tested operations , unit fills up water and operations normal at this time collected 327.25 paid check"
Aaron B.
WASHER WHIRLPOOL WFW5620HW0 "Check the unit customer is using a high concentrated so method brand and they also have a water softener for the whole house advise customer they can’t use a concentrated amount of soap in the soap dispenser and have water softener without a ton of soap suds happening and there is no adjustment for the dispenser assembly to use with this brand of soap advised customer to use the single-dose tray and cut back on soap at least half, no mechanical failures at this time customer instruct on proper operations of the unit with the types of soap they are using"