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Local Reviews
for Moreno Valley, CA
Powered by Fluid LOCALKevin is great
Beazers - Moreno Valley, CA
Always does a professional job
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we appreciate your time and business.
Excellent job
Alberta - Moreno Valley, CA
Response from Appliance Repair Specialist:
We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Fernandez
Mitzy - Moreno Valley, CA
Kevin was kind and professional
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a professional experience with Kevin at Appliance Repair.
Refrigerador KitchenAid
Merly - Moreno Valley, CA
Very profesional, thank you ❤️
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Kevin was very knowledgeable! Awesome Sauce!
Myra - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Tyler is a great technician.
Leila - Moreno Valley, CA
Tyler is very friendly and knowledgeable, he fixed my refrigerator in no time. However his loser supervisor Robert has made it to where I would never use this company again. He’s a liar, a crook, a phony, doesn’t call back when he says he will, gives you the run around, and if I was the company owner, I wouldn’t want him representing it in any way.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Tyler at Appliance Repair.
Great service. Very careful to wear mask and take precautions
Jacqueline - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Cristina
Cristina - Moreno Valley, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service and explained everything well.
Shanelle - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service. Very professional.
Robert - Moreno Valley, CA
Took forever to wait for the part to be repaired.
Efficien an polite
Josefina - Moreno Valley, CA
Glad he explained my questions plain and simple
Ms
Teri - Moreno Valley, CA
Good experience. 😊
Refrigerator noice
Yolanda - Moreno Valley, CA
Very professional and knowledgeable
Lowe’s customer
Francicsco - Moreno Valley, CA
Everything was great until my washer leaked after it was serviced
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great tech
Davy - Moreno Valley, CA
Great tech guy
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a great experience with Appliance Repair.
Washer Repair
Frost - Moreno Valley, CA
Super nice guy, quick repair
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Tyler was great!
Leila - Moreno Valley, CA
Tyler was super knowledgeable and very professional. He arrived on time and had a very good attitude. He will be coming back to fix my refrigerator. I have trust in that he will get it right.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Tyler at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Fantastic Guest Service
Tammy - Moreno Valley, CA
My experience was awesome. Tyler was very informative, conversational & professional! He explained everything he was doing, what he needed to order & came back on the day he said. He double checked everything & asked if I needed anything else, & that I can call anytime.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Awesome work
Adriana - Moreno Valley, CA
The Repair representative who came to our home was professional and nice. I really appreciate him for helping us out during the pandemic. He showed empathy and understanding. Good job!!!
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist. We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Very Professional Employee
Austin - Moreno Valley, CA
Only thing I would change is maybe having some Items to fix issues on one visit not two. Im sure asking for appliance issue, serial and model numbers has to give the company somewhat of and idea what needs to be fixed. One trip out just to see what part is needed then wait another week to have it actually installed could be better handled.!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very Satisfied
Carole - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washer down
Harold - Moreno Valley, CA
The repair man was great; he was quick and he explained everything as he worked. The repair man has a great personality. However, I never received a receipt for the warranty and payment; I need that information! In addition, you should apply the service call amount to the cost of parts and labor. I had to pay out nearly $300.00 on the spot!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! We appreciate your time and business.
Very helpful
Rebecca - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great
Miguel - Moreno Valley, CA
He was a great specialist
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Service
Karen - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Poor service from tepairman
Shawndra - Moreno Valley, CA
The service was postponed by the company twice because they overbooked their appointments. One the day of service the repairman arrived several hours afterthe scheduled time frame . When he finally arrived he had a bad attitude and said he wasted able to repair my appliance. I'm very disappointed with the service.
Response from Appliance Repair Specialist:
Hi Kevin, thank you for taking the time to write a review, we appreciate your feedback. I'm sorry to hear you had a frustrating experience with our service team. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Jose chavez
Terese - Moreno Valley, CA
Kevin was very knowledgeable and very respectful and he fixed it very quickly we were very satisfied with the service and would highly recommend him to another client if we had the opportunity
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Kevin! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business
Great service
Trent - Moreno Valley, CA
Very knowledgeable and Patient
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Belinda
Belinda - Moreno Valley, CA
Great service, thanks Kevin!!!!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
Susan - Moreno Valley, CA
Professional did a good job
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Isaac - Moreno Valley, CA
Very helpful & informative
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Earnest - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Repair
David - Moreno Valley, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Service from tech was great, scheduling was bad
Ruth - Moreno Valley, CA
Very disappointed with the scheduling part of my appointment and being given incorrect information. The tech who came out was great and very helpful in explaining things
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Ignacio - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Kevin M.
WASHER ROPER RTW4516FW2 Unit not draining. I tested unit and found failed drain pump. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit is banging while in spin cycle. I found failed suspension rods causing tub to bounce. Bouncing has damaged tub ring. Ordering suspension and tub ring. ; ordrng 1 W10849477 (ring-tub) and 1 W11130362 (suspension)
Kevin M.
WASHER MAYTAG MVWX655DW1 Went to install parts and found that the washplate is seized onto gearcase shaft and will need to be broken off.; 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS311SDHB03 Door handles not staying tight. I found that the bolt that the set screw tightens to was loose in door. I tightened bolt under handles and put handles back on. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Unit not making ice. I ran diagnostic cycle and found ice maker motor really loud and frozen fill line to ice maker. Secondary fill valve seeping and unit needs new updated heater kit to correct line freezing. Ice maker needed for loud motor. Ordering ice maker, heater kit and fill valve. ; ordrng 1 W10628737 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10764668 (ice maker)"
Kevin M.
LAUNDRY WHIRLPOOL WTW5000DW2 "Unit going off balance and making noise. I found belt slipping causing noise and failed suspension causing off balance. Removed and replaced hub, suspension and belt. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW85HEFW1 "Unit making loud noise during spin cycle. I found that the rotor bolt broke off inside basket shaft and damaged rotor. Unit will need rotor, outer tub assy, and rotor bolt. Removed and replaced outer tub, bolt and rotor. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL MSS26C6MFW00 Customer had defrosted unit so I could get access to evaporator. When I went to replace heater I found one of the connectors had backed out. I reinstalled connector and retested heater circuit through diagnostic. Heater now working normal. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 unit not draining and giving error code for long drain. I found drain pump clogged up. Pump in good condition. Cleaned out drain pump. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRSC703HPS00 Bottom of RC rubbing and making a clicking sound. I noticed that the door needed to be adjusted to allow clearance. I adjusted door. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Ice maker producing ice normally. Right side door is popping upward when door is opened and closed. I inspected hinge and found base of door has separated and is allowing inner cam inside door to move causing the issue. Unit needs a new door to correct. Ordering door. ; rqstng P&A on 1 W10855082 (dor-fip) and 1 WPW10393265 (nameplate)
Kevin M.
LAUNDRY WHIRLPOOL WTW5000DW2 Unit going off balance and making noise. I found belt slipping causing noise and failed suspension causing off balance. Ordering parts.; ordrng 1 W11130362 (suspension) and 1 W11239857 (belt)
Kevin M.
DRYER MAYTAG MGDX655DW1 Unit making loud noise. I found worn belt and failed rollers causing noise. Removed and replaced rollers and belt. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD7500GC0 Door not staying closed. I found door pulled away from cabinet allowing door to pop open. I adjusted hinges and door to allow door to stay closed. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Unit making noise at random times. I found noise coming from water valve when ice maker calls for water. Unit is not hooked to water and causing excessive vibration from valve. Informed customer to make sure ice maker is off to avoid sound. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 unit not locking lid to start spin. Found failed lid lock assy. Removed and replaced lid lock. Tested and calibrated unit. All tests good.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 No display on user interface. I checked for voltage to interface and found 0 volts. I went down to connector under unit and found broken pin inside quick disconnect. Wire harness goes into cabinet and is not replaceable. I called tech line to see if there is a fix for it. They said unit is unrepairable. Sr#7728836023.
Kevin M.
RANGE WHIRLPOOL WFG525S0JS0 Control panel damaged. Unit needs new control panel. Removed and replaced control panel. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB855DC3 Removed and replaced console and control. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDB855DC "Removed and replaced inlet thermistor, main control, and blower. All tests good."
Kevin M.
DRYER AMANA NGD4655EW1 Unit not heating. I verified no voltage to ignitor. I tested thermal fuse and found fuse to be open. Removed and replaced thermal fuse. Tested unit. All tests good. ; used 1 WP3392519 (THERMAL FUSE) from stock
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 Lid was locked and done light was lit up. I unplugged unit and plugged unit in. Lid unlocked. I put unit into diagnostic and found no error codes. I re calibrated main control. Tested unit. All is working normal.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Removed and replaced main control and evaporator motor harness. Tested unit. All tests good.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Removed and replaced main control and evaporator motor harness. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated the ice maker stopped making ice. I found ice in the mold. Failed ice maker. Removed and replaced ice maker. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW1 Removed and replaced fill valve. Tested unit through diagnostic. Spinning good. No error codes. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KBSD602ESS01 Dent on top grill and discoloration and scratch on right side door skin. Removed and replaced door skin and top grill. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Unit not dispensing water. Unit just installed. Installers didn’t turn water on behind unit. I turned water on. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL MSS26C6MFW00 "Unit not cooling. I found frozen over FC evaporator causing airflow loss. Ran diagnostic, heater not coming on. Ordering heater and main control. Bi metal passed test. Customer will defrost prior to repair. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10495967 (heater)"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Went to install parts and found broken pin inside connector under unit. Wire connector is in a unrepairable part of harness. Need to move call for weekday to call tech line to verify unrepairable. ; schdld next appmnt for 9/17 THU !
Kevin M.
WASHER WHIRLPOOL MVWB835DW5 Unit making loud noise while running. I tested unit and found rotor rubbing on drain sticking out of floor. I adjusted and lifted washer. Tightened rotor. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8040DW4 "Customer stated unit not spinning and making slight noise. I tested unit and could hear slight rubbing. Found loose rotor causing slight noise. Slider in good condition. Tightened rotor and tested, all tests good."
Kevin M.
RANGE WHIRLPOOL WFG525S0JS0 Control panel damaged. Unit needs new control panel. Ordering panel. ; ordrng 1 W11026866 (panl-cntrl)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Door arrived damaged. Ordering another door. Left nameplate with customer. ice maker installed. ; ordrng 1 LW10858417 (dor-fip)
Kevin M.
M/W OTR WHIRLPOOL UMV1160CB8 "Unit not heating and clicking sound. I tested unit and found heater relay on main control not opening causing clicking and no heat. Door has separated again could be caused by failed interlocks. Ordering interlocks, door and main control. ; ordrng 1 W10686517 (door/mw) and 1 W10892389 (cntrl-elec) and 1 W11433682 (INTERLOCK) and 1 W11433683 (INTERLOCK )"
Kevin M.
WASHER WHIRLPOOL WFW85HEFW1 "Unit making loud noise during spin cycle. I found that the rotor bolt broke off inside basket shaft and damaged rotor. Unit will need rotor, outer tub assy, and rotor bolt. ; 1 W10901030 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)"
Kevin M.
WASHER MAYTAG MHW5100DW0 Unit giving f3e1 error code for pressure switch fault. I found out dated main control and pressure switch causing issue. Removed and replaced control and pressure switch. Tested unit and code is now gone but unit not draining. Found voltage to pump but pump not running. Removed and replaced pump. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW4955HW1 Customer concerned with banging sound while in spin cycle. I tested unit with load of towels. All tests good. Customer experiencing off balance loads. Instruct customer on off balance loads.
Kevin M.
REFRIGERATOR KITCHENAID KSRS25RSWH01 Unit not dispensing ice. I found that the drive shaft is not making contact with bottom of ice bucket. Need to order drive shaft parts to correct issue. Ordering parts. ; rqstng P&A on 1 WP2198607 (spring) and 1 WP2220458 (coupling) and 1 WP2305243 (shaft) and 1 WP2305382 (washer)
Kevin M.
DISHWASHER MAYTAG MDB8969SDM2 Control panel has voltage but start button not responding. Failed control panel. Removed and replaced console. Tested unit. All tests good.