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Local Reviews
for Moreno Valley, CA
Powered by Fluid LOCALThe service Tech was very thorough and explain how these things happen so I know next time
Glenn - Moreno Valley, CA
I would highly recommend him again to anyone
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Kevin. Hope to work with you in the future!
Grate service
Samuel - Moreno Valley, CA
I’m very happy with the service and I’m so thankful that the warranty cover all the cost. I didn’t have to pay anything out of my pocket.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Awesome Service!!!
Carlos - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
GREAT SERVICE
Patricia - Moreno Valley, CA
Great job ! Super fast
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had an expeditious experience with Appliance Repair.
maytag washer
Raul - Moreno Valley, CA
show up on time very professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we appreciate your feedback. Thank you for your time and business.
Fast service
Christopher - Moreno Valley, CA
Quick fix and great communication.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your appliance is up and running. We appreciate your time and business.
Great service
Zanetta - Moreno Valley, CA
Kevin was extremely knowledgeable and friendly
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Lynn
Lynn - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
William
William - Moreno Valley, CA
Good tech.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Kevin is great
Beazers - Moreno Valley, CA
Always does a professional job
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we appreciate your time and business.
Excellent job
Alberta - Moreno Valley, CA
Response from Appliance Repair Specialist:
We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Fernandez
Mitzy - Moreno Valley, CA
Kevin was kind and professional
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a professional experience with Kevin at Appliance Repair.
Refrigerador KitchenAid
Merly - Moreno Valley, CA
Very profesional, thank you ❤️
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Kevin was very knowledgeable! Awesome Sauce!
Myra - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Tyler is a great technician.
Leila - Moreno Valley, CA
Tyler is very friendly and knowledgeable, he fixed my refrigerator in no time. However his loser supervisor Robert has made it to where I would never use this company again. He’s a liar, a crook, a phony, doesn’t call back when he says he will, gives you the run around, and if I was the company owner, I wouldn’t want him representing it in any way.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Tyler at Appliance Repair.
Great service. Very careful to wear mask and take precautions
Jacqueline - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Cristina
Cristina - Moreno Valley, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service and explained everything well.
Shanelle - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service. Very professional.
Robert - Moreno Valley, CA
Took forever to wait for the part to be repaired.
Efficien an polite
Josefina - Moreno Valley, CA
Glad he explained my questions plain and simple
Ms
Teri - Moreno Valley, CA
Good experience. 😊
Refrigerator noice
Yolanda - Moreno Valley, CA
Very professional and knowledgeable
Lowe’s customer
Francicsco - Moreno Valley, CA
Everything was great until my washer leaked after it was serviced
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great tech
Davy - Moreno Valley, CA
Great tech guy
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a great experience with Appliance Repair.
Washer Repair
Frost - Moreno Valley, CA
Super nice guy, quick repair
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Tyler was great!
Leila - Moreno Valley, CA
Tyler was super knowledgeable and very professional. He arrived on time and had a very good attitude. He will be coming back to fix my refrigerator. I have trust in that he will get it right.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Tyler at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Fantastic Guest Service
Tammy - Moreno Valley, CA
My experience was awesome. Tyler was very informative, conversational & professional! He explained everything he was doing, what he needed to order & came back on the day he said. He double checked everything & asked if I needed anything else, & that I can call anytime.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Awesome work
Adriana - Moreno Valley, CA
The Repair representative who came to our home was professional and nice. I really appreciate him for helping us out during the pandemic. He showed empathy and understanding. Good job!!!
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist. We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Very Professional Employee
Austin - Moreno Valley, CA
Only thing I would change is maybe having some Items to fix issues on one visit not two. Im sure asking for appliance issue, serial and model numbers has to give the company somewhat of and idea what needs to be fixed. One trip out just to see what part is needed then wait another week to have it actually installed could be better handled.!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very Satisfied
Carole - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washer down
Harold - Moreno Valley, CA
The repair man was great; he was quick and he explained everything as he worked. The repair man has a great personality. However, I never received a receipt for the warranty and payment; I need that information! In addition, you should apply the service call amount to the cost of parts and labor. I had to pay out nearly $300.00 on the spot!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! We appreciate your time and business.
Very helpful
Rebecca - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great
Miguel - Moreno Valley, CA
He was a great specialist
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Service
Karen - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Poor service from tepairman
Shawndra - Moreno Valley, CA
The service was postponed by the company twice because they overbooked their appointments. One the day of service the repairman arrived several hours afterthe scheduled time frame . When he finally arrived he had a bad attitude and said he wasted able to repair my appliance. I'm very disappointed with the service.
Response from Appliance Repair Specialist:
Hi Kevin, thank you for taking the time to write a review, we appreciate your feedback. I'm sorry to hear you had a frustrating experience with our service team. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Kevin M.
DRYER WHIRLPOOL WGD4950HW0 Unit making noise during cycle. I found that one of the motor clips was not on causing blower wheel to rub causing noise. Reinstalled motor clamps. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS00 Unit has frozen over RC evaporator cover. Ordering cover and main control per service pointer. Customer will defrost unit prior to repair. ; 1 W11167902 (cover-evap) and 1 W11333076 (Cntrl elec)
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 Unit making noise during cycle. I tested unit and found belt slipping causing noise. Ordering belt and cam. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Kevin M.
DISHWASHER WHIRLPOOL KDTE334GBS0 Unit not dissolving soap and not washing dishes. I tested unit and found failed wash pump motor causing issue. Ordering sump and motor assy. ; ordrng 1 W11178672 (pump&motor)
Kevin M.
WASHER MAYTAG MVWX655DW1 Unit making noise in spin cycle. I found noise coming from belt. I removed belt and adjusted tension on belt to stop belt slipping. Tested and calibrated. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not draining. I tested unit and found drain pump not running. Removed and replaced drain pump. All tests good. ; used 1 W10876537 ( Pump) from stock
Kevin M.
WASHER WHIRLPOOL WTW7300DW1 Unit giving error code for long drain. I tested unit and found pump motor shorted which damaged pump relay on main control. Ordering pump and main control. ;1 W10876600 (drain pump) and 1 W10812422 (cntrl-elec)
Kevin M.
RANGE WHIRLPOOL WMH32519HW4 Microwave door is separating causing door not to close properly to engage interlocks. Unit needs new door assy. Ordering parts. ; ordrng 1 W11247220 (door/mw)
Kevin M.
DRYER MAYTAG MGD6630HC0 Not making loud noise during operation. I tested unit and found failed rollers and idler pulley causing noise. Ordering repair kit. ; ordrng 1 4392067 (dryer repair kit)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 Unit making noise during cycle. I tested unit and found belt making some noise. I adjusted and cleaned belt. Tested and calibrated unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced right side door. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 Unit not draining causing unit to stop mid cycle. I verified voltage to drain pump but pump not draining. Failed drain pump. Ordering pump. ; rqstng P&A on 1 WPW10605427 (pump-water)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit leaking into RC. I found clogged defrost drain in RC. Removed cover and cleared drain. Tested unit. No leaks. All tests good. Temps are normal.
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit not drying. I tested unit and found ignitor glowing but gas not firing. Found failed gas coils causing issue. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 "Removed and replaced suspension, cam and belt. Calibrated and tested unit. All tests good."
Kevin M.
DISHWASHER WHIRLPOOL WDF320PADS3 Unit is not washing dishes. I ran test cycle and found unit filling with water and voltage to drive motor but unit not running. Failed sump/motor assy. Customer declined repair at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Unit is shutting off randomly and not making ice. I found that the unit will shut down everything but interface randomly indicating a programming glitch, no way to determine which board is causing issue and all will have to be replaced at same time to correct issue. Also in diagnostic i am now getting error for ice maker motor. Unit needs boards and ice maker. ;1 WPW10675033 (Cntrl elec) and 1 W11330971 (User interface) and 1 WPW10624574 (Cntrl elec) and 1 W11294907 (Ice maker)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Unit is not cooling. I found frozen over evaporator causing airflow loss. I put unit into diagnostic and found issue with defrost sensor but unit still turned heater on. Unit needs thermistor and main control. Ordering parts. Customer will defrost prior to repair. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11196400 (Cntrl elec)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit leaking into RC. I found clogged defrost drain in RC. Removed cover and cleared drain. Tested unit. No leaks. All tests good. Temps are normal.
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 Unit not draining causing unit to stop mid cycle. I verified voltage to drain pump but pump not draining. Failed drain pump. Ordering pump. ; rqstng P&A on 1 WPW10605427 (pump-water)
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit not drying. I tested unit and found ignitor glowing but gas not firing. Found failed gas coils causing issue. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Customer said unit is not cooling properly. I found clogged air flow vents in rear panel. I corrected airflow vents and tested temps and airflow. All tests good.
Kevin M.
WASHER MAYTAG MVWB955FC1 Removed and replaced lid lock. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Led lights are out in RC ceiling and FC. Found failed led module in FC causing lighting issue. Removed and replaced module in FC. Tested unit. All tests good. ; used 1 W10695459 (MODULE) from stock
Kevin M.
WASHER MAYTAG MVWX655DW2 Removed and replaced main control. I now can get unit to run but pump is running through whole cycle. Shorted pump that damaged main control. Ordering pump. ; ordrng 1 W11399437 (PUMP)
Kevin M.
RANGE AMANA AER6303MFW2 Cooktop shattered. I found left front burner broken and loose which caused damage to cooktop. Removed and replaced element and cooktop. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer stated the unit has not made ice in a week. I arrived and ice maker was on but no ice in bucket. I cycled ice maker manually and it cycled and filled. Could be issue with fill valve or ice maker. Removed and replaced ice maker and fill valve. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit has no lights and dispenser not working. I found that the deli display is shorted out and I removed deli display and found broken wires. Unit needs new deli door and deli display. Removed and replaced door and display. All tests good.
Kevin M.
WASHER MAYTAG MVW7230HC0 " Unit is missing the clean washer cycle in the programming. I removed console and verified that the ribbon cable is inserted properly but unit still not allowing customer to use the clean washer cycle. Removed and replaced console. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW6620HC0 Unit not starting cycle. I tested unit in diagnostic and found part of console is not responsive and when I got unit to run test cycle I found stuck motor relay on main control. Both main control and console are bad. Unit will need main control and console replaced 1 at a time so they can sync programming. Ordering parts. ;1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
Kevin M.
WASHER WHIRLPOOL WTW4816FW2 Unit not filling properly and stopped mid cycle. Went into diagnostic and found f1e1 for control fault and failed cold solenoid on fill valve. Ordering parts. ; ordrng 1 W11170319 (cntrl-elec) and 1 W11210459 (valve)
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit is making loud noises while running. I found belt slipping causing squeal. I found that bearings are washed out in gearcase causing grinding noise. Basket has too much play because of failed hub. Washplate will not come off of gearcase and will need to be broken off. Unit needs gearcase, washplate, cam, belt, and hub. Removed and replaced gearcase, hub, cam, be,t and washplate. Tested and calibrated. All tests good."
Kevin M.
DRYER WHIRLPOOL WGD5000DW3 Unit making noise while in use. I found failed belt and rear rollers. Removed and replaced rollers and belt with repair kit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 Unit making loud noise during cycle. I tested unit and found drain hose hitting back panel when in use. I secured drain hose to stop it from hitting back panel. Tested unit with clothes. All tests good.
Tyler F.
DRYER WHIRLPOOL WGD7000DW3 Customer stated that unit is making noise. Found debris in drum seal. Removed and tested all works good at this time.
Kevin M.
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling properly. I found unit not defrosting properly. Ordering main control and thermistors. Removed and replaced control and thermistors. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Led lights in RC are strobing due to shorted led module. Removed and replaced led module. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Unit will not stop making ice, ice build up in RC. I found ice maker shut off arm broke off of ice maker causing unit to not stop. I found damaged door gaskets causing high humidity. Unit needs gaskets and ice maker. Removed and replaced ice maker, door gaskets and arm. All tests good."
Kevin M.
DISHWASHER WHIRLPOOL WDF320PADS3 Maintenance said resident is sick with flu like symptoms.; schdld next appmnt for 12/17 THU !
Kevin M.
WASHER MAYTAG MVW6230HW Customer stated that the unit is taking longer than normal to finish cycle. I tested unit through diagnostic and all tested normal. I instructed customer on off balance loads and cycle times being estimated. All tests normal.