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Local Reviews
for Moreno Valley, CA
Powered by Fluid LOCALThe technician was excellent! He answered all my questions, and fixed the problem with no hesitation....He was professional appeared to be diligent w
Latrice - Moreno Valley, CA
Response from Appliance Repair Specialist:
Hi Latrice, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
unsurpassed
William - Moreno Valley, CA
overall experience
Gabriel - Moreno Valley, CA
The repair Specialist answered all the questions we had and was very informative. He took his time and was very polite.
Excellent service
Barbara - Moreno Valley, CA
This was my first experience with Appliance Repair Specialists. I was very impressed with the expertise of the repairman and with the patience he had answering all my questions. I would highly recommend and plan to use their services for all my future appliance repairs.
Rocio
Rocio - Moreno Valley, CA
Amit kumar
Amit - Moreno Valley, CA
Good job
great service
Patricia - Moreno Valley, CA
Kevin explains the problem so that I can understand .
Response from Appliance Repair Specialist:
Hello Patricia, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Kim
Kim - Moreno Valley, CA
Excellent Service
Response from Appliance Repair Specialist:
Hello Kim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Repair Tech
Lorriane - Moreno Valley, CA
Service was awesome
Response from Appliance Repair Specialist:
Hello Lorriane, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Carol
Carol - Moreno Valley, CA
Professional
Response from Appliance Repair Specialist:
Hello Carol, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Kevin Mckellar
Paul - Moreno Valley, CA
Kevin Mckellar is outstanding person with a superior work and ethic. He came to our home to repair our whirlpool ice makers. We highly recommend Appliance Repair Specialist for appliance.
Response from Appliance Repair Specialist:
Hello Paul, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great professional knowledgable and courteous
Kevin - Moreno Valley, CA
I was pleased and very happy with the professionalism and knowledge of the technicians.
Response from Appliance Repair Specialist:
Hello Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Jogeshwar
Jogeshwar - Moreno Valley, CA
Great and Fast Servicd
Response from Appliance Repair Specialist:
Hello Jogeshwar, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
OVERBOOKING
ASHLEY - Moreno Valley, CA
I don't know how to rate this. 2nd time having to request for service, both appointment rescheduled due to over booking.
Response from Appliance Repair Specialist:
Hello, Thank you for your feedback as it is the only way that we can continue to improve . We are looking into this situation and are sorry that you had to reschedule. You time and business are important to us so if you would like to speak to us about this situation, please feel free to email us at service@ars.repair. Thank you again for your feedback.
Kevin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit not draining water out. I found voltage to drain pump but pump not responding. Removed and replaced pump. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Took pic of pop. Unit not cooling, found frozen over RC evaporator. Unit has old software version and old style evap cover. Unit needs new evap cover and board per service pointer. Removed and replaced evap cover and main control. Tested unit. All tests good."
Kevin M.
OVEN MAYTAG MGR6600FZ1 "Customer stated the unit didn’t cook when they tried to bake cookies. I set oven to 350, I took temps, 3 highs and 3 lows. Avg was 349 degrees. Temps are good. It sounds like dsi board didn’t send voltage to ignitor intermittently. Also new door that was installed has a defect I missed when installed. Need to order another door glass and dsi board. Removed and replaced oven door and dsi board. Tested unit. All tests normal."
Kevin M.
WASHER MAYTAG MVWB865GW0 Customer concerned with sometimes the load is not spun out all the way and dial only chimes on normal position. I explained to customer it is normal for chime to only happen on normal selection. I put unit into diagnostic and found no error codes. I tested unit. All tests good. Instruct customer on off balance loads.
Kevin M.
DRYER MAYTAG MGDC215EW Timer not advancing on timed dry. Failed timer motor. Removed and replaced timer. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Unit not powering on. I put unit into diagnostic and cleared error codes. Needed to reset control through diagnostic. Unit now powering on normal. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC416FW Unit not starting cycle. Found lid lock trying to lock but unable to. Removed and replaced lid lock. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer concerned with popping noise coming from the rear of product and veggies freezing in crisper drawer. I found shipping tape still stuck to rear of unit and hitting rear panel making noise. I adjusted produce humidity slide to produce and instructed customer on airflow of unit to prevent freezing. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8500DW2 Customer stated the unit was making a clicking sound. I tested unit and found wire harness hitting back wall inside unit at upper right of cabinet. I secured wire harness away from rear panel as designed. Tested unit and recalibrated. All tests good.
Rod H.
WASHER WHIRLPOOL WFW75HEFW0
Rod H.
WASHER WHIRLPOOL WFW8740DW "Error code f8E3. Indicated in display retrieved objects from pump pin trapNo error codes displayed in memory. Discovered noise like change rattling around in tub during wash cycle. But no errors thrown during full load test nor during onboard diagnostic events. Since error message points to pressure circuit malfunction, replaced switch. Also found machine serial tag obliterated but was able to locate the stock tag for machine a fixed to left upper side corner of product. Was able to confirm info.RETURNED PREIDED PART NOT NEEDED."
Rod H.
MICROWAVE KITCHENAID KOCE500ESS07 Display won’t illuminate and lower oven light just hanging out of sideReplaced defective user interface and reinstalled lighting fixture in lower oven as designed condition normal
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Unit not finishing cycle. I found that the rotor bolt broke off inside basket shaft. Unit will need outer tub, rotor, and rotor bolt. Removed and replaced outer tub, rotor and bolt. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated the unit was not making ice. When I arrived the ice bucket was full. I cycled and tested unit. All tests good. Instruct customer on normal ice production. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW4816FW1 \
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 Customer stated the unit is making noise and not draining. I found door boot was misaligned with front tub shell causing water to not drain properly through drain holes. Removed and reinstalled boot to allow proper drainage. Tested unit. All sounds good and no error codes.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Took pic of pop. Customer stated the unit is not cooling very well. I tested temps, temps are normal. Instruct customer on not blocking airflow. Holder inside RC has broke not allowing customer to use crispers or shelves. Ordering holder. ; ordrng 1 W10861519 (holder)"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5FHEXNS00
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Kevin M.
WASHER MAYTAG MVWB765FW Customer stated the agitator was loose and clothes catching under agitator. I tightened loose agitator. Tested unit through diagnostic cycle. All tests good. Recalibrated main control.
Kevin M.
OVEN MAYTAG MGR6600FZ1 Removed and replaced door glass and left and right hinges. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Unit not finishing cycle. I found that the rotor bolt broke off inside basket shaft and caused rotor assembly. Unit will need outer tub, rotor, and rotor bolt. Ordering parts; rqstng P&A on 1 W11253212 (BOLT) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer)"
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 "Unit is leaking a lot when turned on. I found that tab for pressure switch on outer tub causing leak. Unit needs new outer tub to correct issue; rqstng P&A on 1 W10381077 (tub-outer)"
Kevin M.
WASHER WHIRLPOOL WTW5000DW1
Kevin M.
DRYER WHIRLPOOL WGD4815EW "Customer stated that unit is making a loud thumping sound when in use. I found worn rollers. Removed and replaced rollers, belt and idler pulley with repair kit. All tests good."
Kevin M.
RANGE WHIRLPOOL WFG525S0HS1 Top left of door panel coming loose due to loose vent. I tightened vent and reattached door panel. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW1 "Unit taking a long time to dry. I found airflow loss at where heat duct meets blower housing. I corrected seal around blower housing, it had popped out on one tab. Tested unit. Flame now looks normal. All tests good."
Kevin M.
DISHWASHER KITCHENAID KDPE334GPS0 Repair covered under scode S22916. Upper rails broke and top rack fell down. Found failed left and right side rails. Removed and replaced upper rails. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF331PAHS0 Unit not dissolving soap. I found voltage to fill valve but valve not turning on. I removed connector to fill valve and found wire not inserted all the way into harness. Corrected wire in connector. Tested unit. Unit working good.
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 Took pic of pop/escrow paper. Customer stated the unit was banging and making noise. I found that the customer had an off balance load. Instruct customer on off balance loads. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Filter stuck in filter housing. I found spring on housing had broke not allowing filter to be pulled out. Failed housing. Removed and replaced filter housing. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8040DW0 Found stripped wash plate and gearcase bearings making noise. Removed and replaced gearcase and washplate. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer was having trouble resetting filter light. I instructed customer on how to reset light in front interface. I reset light. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Left side leveling foot was crooked and not sitting properly on floor to level unit. I corrected leveling foot. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8540BW Unit leaking during cycle. Found leak at tub ring and tub. Failed tub ring. Removed and replaced tub ring. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS0
Kevin M.
RANGE - GAS KITCHENAID JJW9527DDS
Kevin M.
WASHER WHIRLPOOL WTW8040DW0 Found stripped wash plate and gearcase bearings making noise. I removed and replaced washplate so customer can use. Need to order gearcase. ; ordrng 1 W10811956 (GEARCASE)
Kevin M.
M/W OTR WHIRLPOOL WMH31017HZ2 Customer stated the unit was cutting off and on while in use. I removed console and tightened connector at main control. Tested unit. All tests good.