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Local Reviews
for Moorpark, CA

Appliance Repair Specialist Rated 4.2 out of 5 stars based on 20 customer reviews

Map of Moorpark, CA

Great service




Review of Appliance Repair Specialist

Great service!


Map of Moorpark, CA

Ed




Review of Appliance Repair Specialist

Service person was Very nice and extremely knowledgeable. But wish they take a appointment times. You don’t know what time your appointment is until the robot call the day before or look it up on the web site.


Map of Moorpark, CA

Repair ice box




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Moorpark, CA

Aaron is a great guy!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Richard, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Moorpark, CA

Great service!




Review of Appliance Repair Specialist

Overall excellent service. Scheduling was easy and friendly. We were well-informed, and the service specialist knew precisely what he needed to do and accomplished it quickly and with minimum disruption.


Response from Appliance Repair Specialist:

Hello Mark, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Moorpark, CA

Ann




Review of Appliance Repair Specialist

Friendly and knowledgeable


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Moorpark, CA

Good Service




Review of Appliance Repair Specialist

It was good, but there was a mix up on my initial appointment, and no one showed up. When they came out, they did not have the needed part, and they had to come back out. The good news is that it is fixed now and works.


Response from Appliance Repair Specialist:

Hello John, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

Great service




Review of Appliance Repair Specialist

Aaron was very professional and friendly and seemed very knowledgeable about the lid lock repair of our washer. He arrived on time after sending a message he was on his way. He also took the time to go over some things with me about the washer. It was covered under the warranty so I am not rating the cost below.


Response from Appliance Repair Specialist:

Hi Sharon, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Moorpark, CA

Never again!




Review of Appliance Repair Specialist

Technician wouldn’t even bother listening to what our problem was with this NEW machine. We have videos of what the washer was doing and he didn’t care to watch. Said he was there to “do his thing” and to leave him alone. He was speaking to a Maytag rep over the phone and we also tried to explain to him what was happening and technician got upset. Stormed out of our house and said he was going to finish his call outside. That he did got in his service can and left without saying a word. NEVER AGAIN!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

No show




Review of Appliance Repair Specialist

Very poor customer service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

I did not call to confirm the appointment the first time. therefore, I had to make another call to make another appointment. and then confirmed it before the customer service arrived. Thanks


Refrigerator repair




Review of Appliance Repair Specialist

My problem was taken care of. The faulty part replaced and my refrigerator is now working properly.


Great service




Review of Appliance Repair Specialist


Helpful




Review of Appliance Repair Specialist

Aaron was very helpful and knowledgeable with suggestions as our oven is 18 yrs old. He gave us options which we are considering.


Response from Appliance Repair Specialist:

Hi Karen, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Very Helpful




Review of Appliance Repair Specialist

Aaron is a very knowledgable and helpful technician. Nice guy.....


Response from Appliance Repair Specialist:

Hi Richard, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Aaron knows his stuff!!!




Review of Appliance Repair Specialist

Aaron has serviced our appliances in the past and he is a great technician who really knows what he's doing. In this case, he assessed the proper functioning of our washer and dryer and then gave me a detailed tutorial about their use and operation. None of what he told me was in the operation manuals or on the directions for the laundry soap. Thanks Aaron!


Response from Appliance Repair Specialist:

Hello Karen, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Finally got done




Review of Appliance Repair Specialist

Took two times to get a technician out, but when he came the work got done quick and easily.


Response from Appliance Repair Specialist:

Hello Felton, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Phil




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Phil, We appreciate your kind words and are glad to know you had such a great experience with ARS! We strive to offer and provide superior service and your feedback helps us to know we are working hard to achieve that goal. Thank you for your time and business, We appreciate you!


Only half done




Review of Appliance Repair Specialist

Hi, I left the technician with my housekeeper and when I came back I was disappointed to learn that he only repaired my dryer and didn’t repair my washer. He told my housekeeper there was nothing wrong. Now the problem is still there and I have to call again. I wouldn’t have called in the first place if I wasn’t sure if the problem.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


David




Review of Appliance Repair Specialist

Danny came out and fixed the problem Kim 5 minutes. Seems we turned the ice maker switch on by mistake. We do not use our refrigerator for ice so the sound we heard was coming from The ice maker trying to make ice.


Response from Appliance Repair Specialist:

Hi David, Thank you for taking the time to leave a positive review as your feedback is the only way we can continue to improve. If there was a way we could have earned that last gold star, please email your feedback to our customer service team at service@ars.repair.


Aaron  B.

Aaron B.

DRYER MAYTAG MGDB765FW0 Replaced the main board unit started heating correct operations ok now

Near Eaton Hollow Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL KSSS36DBX00 "Checked the unit, test not cooling to ok at this time unit might need the total sealed system , or unit has a defrost issue , unit was off and defrosted , turned on unit cooled down to 50 degrees customer will monitor and call back when the problem is occurring"

Near Broadview Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

OVEN JENN-AIR JJW3830DP02 "Removed The oven and replace the electron a control , tested and reinstalled unit tested ok at this time"

Near Augusta Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE WHIRLPOOL WML75011HZ4 Install the vent duct for the microwave tested operations unit is working as designed and customer was satisfied at this point

Near Braun Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER MAYTAG MGDB765FW0 Relay on main control board is charging on and off and causing unit not to heat up ordered new control board; ordrng 1 W11089308 (cntrl-elec)

Near Eaton Hollow Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB765FW0 "Unit water line dripping and filling water in the off position, unit coming on by it self and running replaced the main control board consul touch control and water valve housing assembly tested operations unit is working as designed now"

Near E Quail Summit Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

LAUNDRY MAYTAG MVWB835DW0 Checked operations found that the wash plate was stripped replaced the wash plate with a brand new one tested operations unit is working as designed now

Near Oneida Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 You know it wasn’t making ice or dispensing water or ice due to the switch not being depressed all the way because of the door indentation installed plastic square unit is working as designed now

Near Harry St, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER KITCHENAID KUDE48FXSS5 8/1 6/5Re ordered the main board was defective ; ordrng 1 W10866118 (cntrl-elec)

Near Winter Wood Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE WHIRLPOOL WML75011HZ4 "Installed the mounting nut and cabinet screws , reinstalled unit the house ducting was not secured at the base on the wall could not get back together informed Joel and Andrew of the ducting issue they are sending an installer to correct that issue microwave works as designed"

Near Braun Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWC565FW1 "Checked operations found nothing with the unit other than the customers using way too much soap and not using H E soap, Explain to customer that using way too much soap is the problem why the unit is not spinning out the clothes checked operations unit is working as designed also advise the customer to use the clean washer cycle with affresh tablets unit is working as designed now"

Near Flory Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

OVEN JENN-AIR JJW3830DP02 Needs at least a 2 call count customer not available until 7/9Checked operations unit is intermittently locking the lower oven door even when not in use called Adrian at Tech line SR#7725194142 Called techline said needs new main board and temp sensor ordered parts ; ordrng 1 W10859573 (sensor) and 1 W11204568 (FUSE)

Near Augusta Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB765FW0 Unit is continuously dripping and on occasion has turned on intermittently and started order a new console Who fixed the unit on the come back; ordrng 1 W10919546 (console)

Near E Quail Summit Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

OVEN WHIRLPOOL KEBS207BSS00 Lower oven door glass inner was cracked after they self cleaned the unit est to replace is 434.69 mr approved the est paid in full card Replaced the glass unit is back to normal ops ok at this time Part 146.10 tax 10.59 trip 115.00 labor 163.00 totaling $434.69

Near Trevino Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER AMANA NGD4655EW2 "Checked operations found the unit venting to the house is clogged not getting good airflow out the vent from the front of the house explain to the customer that without good airflow the drain capabilities are minimal at best and will collect lint and cause a fire, advised to have that cleaned out and corrected before using the unit again"

Near Weeping Willow Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Customer canceled at the door said they had an extended service contract advise them to call the extended contract

Near Meeham Way, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW5000DW2 Checked operations found nothing with the unit

Near Westwood St, Moorpark, CA 93021
Aaron  B.

Aaron B.

KITCHEN KITCHENAID KDTE234GPS0 Checked operations found the pump and motor assembly was dead even though power was being supplied to it removed and replaced pump and motor assembly reinstalled the new one tested operations unit is working as designed now

Near Raes Creek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MHW7100DW0 rubber door boot has mold on the inside customer wants replaced; ordrng 1 W11106747 (bellow) and 1 W11218344 (CLAMP)

Near Read Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KBSD608ESS01 Checked the door gaskets good , advised customer the unit is over stuffed and packed to tight could be causing unit to run longer than it should accumulate more ice and fresh side is packed"

Near Hightop St, Moorpark, CA 93021
Aaron  B.

Aaron B.

RESIDENTIAL REFR WHIRLPOOL WRX735SDBM00 "Ice maker bin was jammed up and not closed causing the left door not to close all of the way and not allowing the door switch to depress and let the ice maker to actuate , repaired the bin and tested ice maker , unit cycled and refilled with water operations normal now after repair"

Near Ruth Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE WHIRLPOOL WML75011HZ4 "Customer is not available until June 28Unit vent is restricted, pulled unit down the install bolt was cross threaded in the nuts we’re not hooking up ordered new install kits and assemblies to get this unit installed correctly; ordrng 1 W10821385 (hard-mount) and 3 W11122643 (NUT )s"

Near Braun Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ02 Checked unit ice maker bail arm was loose and off of the Icemaker section of work Connects reinstall tested operations unit made ice unit is working as designed after repair

Near Lafayette Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced the thermistor harness u I board kit and right side door gasket , tested operations unit will work correct , it’s48 hours to get back to temperature normal after stuff is put back in the refrigerator"

Near Swift Pl, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFIRGERATOR WHIRLPOOL WRS315SNHB01 "Checked operations unit compressor was hot to the touch but hi side line was cool to the touch and filter"

Near NE Cloverdale St, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Checked the unit the u I display is not readable and is not going into the diagnostics mode , evaporator in the fresh section keeps icing up need thermistor harness , fan motor and support and right side door gasket is split magnets slipped out needs these pars to correct all of the issues ordered parts ; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10846057 (gasket-fip)"

Near Swift Pl, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFIRGERATOR MAYTAG MSB27C2XAM00 "Checked operations unit has a bad compressor, part covered , trip charge and labor to replace the compressor is 855.00 mrs declined to repair at this time collected 115.00 paid check"

Near Sleepy Wind St, Moorpark, CA 93021
Aaron  B.

Aaron B.

VENT HOOD WHIRLPOOL KXW8736YSS0 "Unit light switch is not working correct like it strips and not works sometimes; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (SWITCH) and 1 W11214479 (SLIDE) and 1 WPW10370649 (hous-cntrl)"

Near Bottens Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHEN AID KBSN608ESS00 "Checked ops on the icemaker tested unit has no water, cycled jammed tested for water as well not working , ordered parts ; ordrng 1 WP2307650 (valve-inlt) and 1 WPW10277450 (icemaker)"

Near Rocky Top Cir, Moorpark, CA 93021
Aaron  B.

Aaron B.

KITCHEN WHIRLPOOL WDT970SAHZ0 Checked operations pump and motor assembly is not working even though Paris is going to replace the pump and motor assembly tested operations unit is working as designed now advise customer to make sure that they run hot water before they turn on the dishwasher unit is working as designed now

Near Willow Forest Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW92HEFW0 "Replaced the main board and pressure switch assembly , tested unit in diagnostics operating ok at this time"

Near Middle Ranch Rd, Moorpark, CA 93021
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KSSC48QVS06 spoke with tech line and they advised me to replaced dispenser control; ordrng 1 W10789107 (cntrl-elec) and 1 WPW10151236 (cntrl-elec)

Near Hightop St, Moorpark, CA 93021
Aaron  B.

Aaron B.

FREEZER MAYTAG MFT2776FEZ00 "Replaced the U I board , main board thermistor and fan motor assembly , step valve solenoids , reset unit tested operations ok started cooling

Near University Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW4800BQ0 Replace the main board tested operations unit is working as designed

Near Walnut Canyon Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW92HEFW0 Main board listed was not with me returned it No the unit is showing an F3 e1 and. An F6E5 code needs main board and pressure sensor Ordered the parts to correct the issue ; ordrng 1 W11201293 (MAIN BOARD ) and 1 WPW10448876 (switch-wl)

Near Middle Ranch Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

FREEZER MAYTAG MFT2776FEZ00 "Checked the unit , it was plugged in freezer section was 70°F, and the fresh side section was 68°F like it hasn’t ran, unplugged unit reset the controls plugged back in unit turned on fan motors too compressor started running fresh side section fans ran but was barely moving any air , looked at evaporator frozen over; ordrng 1 W10882135 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11036448 (solenoid)"

Near University Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW4800BQ0 The unit is finishing the cycle and then starting all over on its own not turning off reset the control did diagnostics unit is still doing it ordering main board control not functioning correct; ordrng 1 W10581897 (control board)

Near Walnut Canyon Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KBFN502ESS02 door still not sealing up correctly right side door doesn’t seem to have any tension or very little tension for the first 2 inches of movement and said to replace a part that is no longer available I am going to replace everything that is available to see if that will take care of the issue also just snap partners is researching the part to see if they can find it order parts; ordrng 1 2267192 (extension) and 1 W10741111 (bracket) and 2 W11171640 (SHIM)s and 1 WP2307857 (extension) and 1 WPW10485980 (hinge-door)

Near Manorview Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER WHIRLPOOL MGD6000XW1 "Code 1989. *unit is thumping and banging checked unit , Bad drum roller, replaced the rollers tested operations unit is working ok at this time"

Near Stagecoach Trail, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW92HEFW0 "door locked and continuously clicking to open , pulled top unlocked unit replaced the door lock assembly, tested unit in diagnostics cleared all codes unit does have suds issue , advised customer to use way less soap and to clean washer cycle with affresh monthly unit will work correct after that and operating ok now"

Near Middle Ranch Rd, Moorpark, CA 93021