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Local Reviews
for Moorpark, CA

Rated 3.7 out of 5 stars based on 3 customer reviews

Map of Moorpark, CA

Phil





Response from Appliance Repair Specialist:

Hello Phil, We appreciate your kind words and are glad to know you had such a great experience with ARS! We strive to offer and provide superior service and your feedback helps us to know we are working hard to achieve that goal. Thank you for your time and business, We appreciate you!


Map of Moorpark, CA

Only half done




Hi, I left the technician with my housekeeper and when I came back I was disappointed to learn that he only repaired my dryer and didn’t repair my washer. He told my housekeeper there was nothing wrong. Now the problem is still there and I have to call again. I wouldn’t have called in the first place if I wasn’t sure if the problem.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Map of Moorpark, CA

David




Danny came out and fixed the problem Kim 5 minutes. Seems we turned the ice maker switch on by mistake. We do not use our refrigerator for ice so the sound we heard was coming from The ice maker trying to make ice.


Response from Appliance Repair Specialist:

Hi David, Thank you for taking the time to leave a positive review as your feedback is the only way we can continue to improve. If there was a way we could have earned that last gold star, please email your feedback to our customer service team at service@ars.repair.


Hector Z.

Hector Z.

WASHER MAYTAG MVWB835DW1 Replaced suspension and leveled. Tested ok.

Near Rocky Top Cir, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER WHIRLPOOL WED85HEFC1 "Varified unit in warranty Unit was grinding the heavier the load the louder it was , pulled unit apart found the motor mount bracket was free floating and moving around , installed 2 screws to mount the motor bracket , tested ops normal now ,"

Near Buena Vista St, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR JENN-AIR JS48PPDUDB01 unit is icing up in the freezer through the ice bin asm and the u I board on the door is no longer responding needs to be replaced est total is $737.53 mr declined to repair at this time collected 115.00 pain on card Trip charge 115.00 U I board 331.52 door motor 29.82 chute door 13.11 labor 220.00 tax on parts 28.08 totaling $737.53

Near Shadow Wood Pl, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found the unit this time leaking from the fresh food section, ordered parts; ordrng 1 W10510863 (gasket) and 1 W10836964 (pan-drip)"

Near Kingsview Rd, Moorpark, CA 93021
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced sump and motor. Tested for leaks. Tested ok.

Near Brookdale Ln, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER WHIRLPOOL MDG7400AWW "Unit is leaking gas through the valve in off position needs gas valve and coils and igniter would be recommended. Called techline and reported the unit needs a gas valve assembly. Unit leaks gas when off, will need coils and a new gas valve."

Near Moorpark Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE KITCHENAID KMBS104ESS02 Unable to pull unit out, bracket screws were all stripped, needs new hardware to be able to repair unit and reinstall correctly; ordrng 1 W10737666 (screw)

Near Raes Creek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL KSSC48QTS03 "unit is not responding to anything unit says it’s on but not running called tech line and we tried to reset the unit, main board is bad"

Near Sarazen Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER ROPER RGD4516FW0 "Unit was dead and not responding. Unit had a blown thermal fuse and needed rollers and idler assembly , replaced all parts tested ops normal now ; used 1 4392065 (DRYER REPAIR KIT) and 1 WP3392519 (THERMAL FUSE) from stock"

Near Fruitvale Ave, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW85HEFW1 Customer states washer is dispensing detergent and fabric softener before the unit start running the cycle. Checked unit and found the washer tilting a little to the front. Adjusted and called tech line and he suggested that most likely customer is filling dispenser too much and close it hard making the detergent to siphon down. SR 7723376218. Tested ok.

Near Rocky Top Ct, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER MAYTAG MVWB835DW1 Washer getting out of balance easily. Ordered a suspension kit and reschedule.; ordrng 1 W11130356 (suspension)

Near Rocky Top Cir, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MHWE500VW11 Customer canceled at the door

Near Donnybrook Ln, Moorpark, CA 93021
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Set unit in diagnostic and found an F4E3 code ( Motor not running), ran rest of the diagnostic and the diverted motor stuck. Ordered motor and reschedule.; ordrng 1 W11087376 (pump&motor)"

Near Brookdale Ln, Moorpark, CA 93021
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTE304GPS0 "According to the customer dishwasher Is not heating the water enough. Set unit in diagnostic and found and F7E1 code (No heat) and a F4E3 code (Motor not running), Motor is running now was replaced on 10/24/18. Manually removed both codes from the memory. Ran the diagnostic again and everything is working properly. I ohm out the element and it has 9 ohms, control is sending 129VAC to the element and is pulling in between 7 to 8 AMPS. Also unit is connected to a tank less water heater basically heat up the water instantly. Everything indicated that the dishwasher is supposed to be working fine. Customer very upset about this issue, everything in this kitchen is a high end KitchenAid products, customer is requesting from KitchenAid to replace the dishwasher due too many service calls done."

Near Raes Creek Rd, Moorpark, CA 93021
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KUDE48FXSS5 Replaced broken door balance link. Tested ok.

Near Winter Wood Ct, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER MAYTAG MVWX655DW0 Replaced broken wash plate and worn out hub drive. Tested ok

Near Willowood Ct, Moorpark, CA 93021
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL JCD2290HES Replaced evaporator fan motor. Tested ok.

Near Donnybrook Ln, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER KITCHENAID KUDL03FVSS3 Unit pump and motor assembly is bad and not running correct no pressure there needs to be replaced

Near Countrycreek Ct, Moorpark, CA 93021
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL JCD2290HES "Fresh food compartment not cooling. Checked unit and found worn out evaporator fan motor. ordrng 1 12002744 (motor-evap)"

Near Donnybrook Ln, Moorpark, CA 93021
Hector Z.

Hector Z.

OVEN WHIRLPOOL WEG730H0DS0 "Replaced spark module, harness wire and sensor probe. Tested ok."

Near Silver Creek St, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER KITCHENAID KDTE304GPS0 "Replaced the pump and motor, tested ops unit will work as design when hot water is 120°F which customer is going through with the building right now, ops nml at this time"

Near Raes Creek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked the water lines filled water at the dispenser and cycled the icemaker no leaks found , no ice build up in the freezer floor ether I’m going to order a drain pan just in case and customer will keep an eye on it to see if we can figure out where it’s leaking once a week ; ordrng 1 W11084807 (extension) and 1 W11225840 (DRAIN PAN )"

Near Kingsview Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW92HEFW0 F8 e2 is a Dispenser motor not functioning. Tested the unit dispenser motor on the good reconnected the motor tested in factory settings unit starts started working correctly and is now working might’ve had a loose connection somewhere and not sensing the Spencer motor moving tested operations unit is working as designed now

Near Maya Cir, Moorpark, CA 93021
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit was cooling at arrival. Making ice and everything was cold. Unit is working properly.

Near Alderbrook St, Moorpark, CA 93021
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Damaged freezer door, Complete upper section, the liner is splitting from the door. The mullion bin warped up as well, and broken freezer central pan. Also fresh food compartment is not draining; ordering 1 W10815700 (dor-fip bl) and 1 W11122881 (bin-freezr) and 1 W11175820 (MULLION BIN)"

Near Summer St, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDTE304GPS0 "Model number is not in anyone’s web to search for the pump and motor assembly , needs to research part number for a pump and motor assembly"

Near Raes Creek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFIRGERATOR KITCHENAID KRFC704FPS00 Checked operations unit is cooling correct The customer never noticed the home noise of the compressor can really hear in the morning when nobody’s around her up and there’s a very good acoustics out going around or noise can travel really far with no background noise unit is working as designed unit is 36° in the fresh food section and -2°F in the freezer section unit is working as designed

Near View Mesa St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB835DW0 "Checked the unit the unit beeps 2 times and will not start and Called Kurt at tech line went through the diagnostics unit passed everything went back to start the unit is still beep like the lid is open and not a shut lid even though we went through the tests that passed on the door locks , Kurt said there is no recommendation of parts to change out unit should work but didn’t completed call out , told the customer to call asurion"

Near Hillshire Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW75HEFW0 "Checked operations unit is working correct debris in the lip section of the door boot was clogged cleared out , customer is using way to much soap and the suds gathers up front , advised to use way less soap and clear the door lip section out on a regular basis to prevent from happening again ops normal now"

Near Greenbush Ln, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer is only available on Saturday’s Checked operations unit has a drain line that’s not draining correct very slow could not find any area where I could see a restriction, ordered parts ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"

Near Moonsong Ct, Moorpark, CA 93021
Hector Z.

Hector Z.

OVEN WHIRLPOOL WEG730H0DS0 Intermittent problem were both Bake/Broil electrodes are not sparking. Ordered parts and reschedule. Allow (2) counts for this job.; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 2 W11198972 (HARNESS )s and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)

Near Silver Creek St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW8900BC0 "Unit rotor bolt was loose causing a grinding noises , pulled rotor installed lock tight to the bolt reinstalled to the correct torch setting retested ops normal"

Near Bentcreek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB835DW0 Replace the touch control parkour main wire harness and main board tested operations unit is working as designed at this time

Near Hillshire Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER MAYTAG MDB7749SBM0 Pj at tech line unit was smoking pulled cover off and control is burnt up at p9 connector harness is burnt and touch control is affected too SR#7723126829Transferred to safety Linda said she will contact the customer and discuss a resolution with them and to complete my call out

Near Hastings St, Moorpark, CA 93021
Aaron  B.

Aaron B.

maytag washer MVWB850WQ1 Unit Basket will not float anymore due to corrosion and also Is stripped due to overloading, bearings are bad est total to repair unit is more than replacing unit , customer declined to repair at this time. Job complete.

Near Stockton Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

maytag washer MVWB850WQ1 Unit Basket will not float anymore due to corrosion and also Is stripped due to overloading, bearings are bad est total to repair unit is more than replacing unit , customer declined to repair at this time. Job complete.

Near Stockton Rd, Moorpark, CA 93021
Albert P.

Albert P.

maytag washer MVWB835DW3 customer is using too much soap, advised them to use way less soap also use the clean washer cycle. unit washes and stands out correctly if they’re not using way too much soap again it will stand out just fine. customer instruct on operations.

Near Sleepy Wind St, Moorpark, CA 93021
Albert P.

Albert P.

maytag washer MVWB835DW3 customer is using too much soap, advised them to use way less soap also use the clean washer cycle. unit washes and stands out correctly if they’re not using way too much soap again it will stand out just fine. customer instruct on operations.

Near Sleepy Wind St, Moorpark, CA 93021
Hector Z.

Hector Z.

maytag dryer MGDX655DW2 Customer states dryer not heating. Checked unit and found open igniter. Replaced and tested ok.; used 1 279311 (IGNITOR KIT & BRACKE)

Near Haven Crest St, Moorpark, CA 93021
Hector Z.

Hector Z.

KITCHENAID DISHWASHER KDTE104DSS0 dishwasher not working properly. Checked unit and found wash motor pumping very weak and diverted motor not switching making a constantly clicking sound like is stuck in one position. Customer trying to get an authorization number through the KitchenAid to paid for the costs of the repair. Dishwasher relatively new, customer has been taking good care of the unit.

Near Simmons Way, Moorpark, CA 93021