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Local Reviews
for Moorpark, CA

Rated 3.8 out of 5 stars based on 14 customer reviews

Map of Moorpark, CA

Good Service




It was good, but there was a mix up on my initial appointment, and no one showed up. When they came out, they did not have the needed part, and they had to come back out. The good news is that it is fixed now and works.


Response from Appliance Repair Specialist:

Hello John, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

Great service




Aaron was very professional and friendly and seemed very knowledgeable about the lid lock repair of our washer. He arrived on time after sending a message he was on his way. He also took the time to go over some things with me about the washer. It was covered under the warranty so I am not rating the cost below.


Response from Appliance Repair Specialist:

Hi Sharon, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Moorpark, CA

Never again!




Technician wouldn’t even bother listening to what our problem was with this NEW machine. We have videos of what the washer was doing and he didn’t care to watch. Said he was there to “do his thing” and to leave him alone. He was speaking to a Maytag rep over the phone and we also tried to explain to him what was happening and technician got upset. Stormed out of our house and said he was going to finish his call outside. That he did got in his service can and left without saying a word. NEVER AGAIN!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

No show




Very poor customer service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

Great Service




I did not call to confirm the appointment the first time. therefore, I had to make another call to make another appointment. and then confirmed it before the customer service arrived. Thanks


Map of Moorpark, CA

Refrigerator repair




My problem was taken care of. The faulty part replaced and my refrigerator is now working properly.


Map of Moorpark, CA

Great service





Map of Moorpark, CA

Helpful




Aaron was very helpful and knowledgeable with suggestions as our oven is 18 yrs old. He gave us options which we are considering.


Response from Appliance Repair Specialist:

Hi Karen, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

Very Helpful




Aaron is a very knowledgable and helpful technician. Nice guy.....


Response from Appliance Repair Specialist:

Hi Richard, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Moorpark, CA

Aaron knows his stuff!!!




Aaron has serviced our appliances in the past and he is a great technician who really knows what he's doing. In this case, he assessed the proper functioning of our washer and dryer and then gave me a detailed tutorial about their use and operation. None of what he told me was in the operation manuals or on the directions for the laundry soap. Thanks Aaron!


Response from Appliance Repair Specialist:

Hello Karen, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Finally got done




Took two times to get a technician out, but when he came the work got done quick and easily.


Response from Appliance Repair Specialist:

Hello Felton, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Phil





Response from Appliance Repair Specialist:

Hello Phil, We appreciate your kind words and are glad to know you had such a great experience with ARS! We strive to offer and provide superior service and your feedback helps us to know we are working hard to achieve that goal. Thank you for your time and business, We appreciate you!


Only half done




Hi, I left the technician with my housekeeper and when I came back I was disappointed to learn that he only repaired my dryer and didn’t repair my washer. He told my housekeeper there was nothing wrong. Now the problem is still there and I have to call again. I wouldn’t have called in the first place if I wasn’t sure if the problem.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


David




Danny came out and fixed the problem Kim 5 minutes. Seems we turned the ice maker switch on by mistake. We do not use our refrigerator for ice so the sound we heard was coming from The ice maker trying to make ice.


Response from Appliance Repair Specialist:

Hi David, Thank you for taking the time to leave a positive review as your feedback is the only way we can continue to improve. If there was a way we could have earned that last gold star, please email your feedback to our customer service team at service@ars.repair.


Aaron  B.

Aaron B.

WASHER MAYTAG MVWB765FW1 "Customer has a scarf stuck under the agitator, and has gaps The agitator is warped and needs a new one order part; ordrng 1 W10752187 (screw) and 1 W11161960 (ADGITATOR)"

Near Overly St, Moorpark, CA 93021
Aaron  B.

Aaron B.

RANGE WHIRLPOOL KGCU483VSS02 Replace all the parts listed spark module electrodes for the right rear burner unit works as designed now operating normal

Near Raes Creek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

RANGE WHIRLPOOL WEG745H0FS0 removed and replaced the diffuser. Checked operation found no issues

Near Kernvale Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Bending Oak Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHEN AID KSSC48QVS05 "unit dripping at the filter assembly , cracked water line dripping at the filter housing needs new filter inlet Water line WPW10296807\ ; ordrng 1 WPW10296807 (tube-water INLET) and 1 WPW10683737 (tube-water OUTLET)"

Near Bottens Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE WHIRLPOOL JMV9196CS0 "Replaced the door interlock switch assembly, tested operations normal now, paid in full"

Near Trailcrest Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRYER MAYTAG MGD5630HC0 "Checked operations , unit was vibrating due to not being level, reset the feet unit stopped vibrating and Is operating normal at this time"

Near Arbor Hill St, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "multi Sealed system component repair Replaced the fresh side evaporator and compressor, filter drier , pulled vacuum recharged the system , also customer approved the evap fan motor and support. tested operations normal at this time; used 1 AF1200 (TUBE EXTENSION), and 7 R134A (7 OZ ) from stock"

Near Bending Oak Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MHW5630HC0 "Cx states unit is moving around a lot in the spin cycle. Found unit with missing spring. installed missing spring, tested unit. Unit was still vibrating a lot reset the front feet tested unit is now spinning with no problems now operates ok at this time"

Near Arbor Hill St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB835DW1 Checked operations unit is working as designed advise the customer that they did and are using way too much soap they were not measuring it by the manufacture kept advise them to go to pods and also do a clean washer cycle with your fresh tablets unit is working as designed over surgeon code F0E2 and F0E3 codes overloading unit is working as designed

Near N Buttercreek Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW85HEFC1 "Drawer stop was bent down to where is wouldn’t stop from being pulled all the way out and fell , replaced handle and drawer , tested operations normal now"

Near Laurel Ln, Moorpark, CA 93021
Aaron  B.

Aaron B.

LAUNDRY WHIRLPOOL WTW4815EW1 "*Cracked drain hose at the base , replaced operating normal now"

Near River Grove Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Bending Oak Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

VENTHOODS KITCHENAID KXW8736YSS0

Near Hightop St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB855DW0 "Unit lid lock was continuously clicking , replaced the lid lock assembly , operations normal now"

Near Shasta Ave, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER MAYTAG MVWB865GW0

Near E Mesa Verde Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

FREEZER MAYTAG MRT118FFFE01

Near Northdale Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWX655DW1 "Checked operations unit works good , customer is using way to much soap and the unit sudsing up bad causing unit not to spin out due to a suds lock resulting in the unit not spinning water out of the clothes advise customer to use the fresh tablets to clear out all the soap build up and do it once a month on the use the deep water wash for a better wash and go to pods one pod per load only to meter the amounts of the soap other than that unit is working as designed customer instruct on proper operations"

Near Heather Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDF560SAFM1 Seized up drain pump , cleared water replaced part , tested operations normal now unit drained out 3 times operations normal"

Near Marquette St, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHEN AID KBFC42FTS04 "Warrentech declined repair , will not cover repair, completed call and returning parts"

Near Mammoth Peak Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02

Near E Purdue St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER AMANA NTW4516FW3 "Checked operations found unit feet was making unit off balanced and shaking , also did a customer instruct and proper operations and proper soap use ops normal now"

Near N Millerton Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Replaced control box assembly and everything tested operations unit is working as designed as of right now did advise the customer having the unit outside anything below 55° outside because the unit not to freeze up really well because of out door ambient temperatures being too low out of the range that the unit is meant to run at

Near Christian Barrett Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFIRGERATOR WHIRLPOOL WRS571CIDM01 Replace the icemaker tested operations unit is working as designed

Near Bonita Heights St, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WFW9400SZ00 "Unit was unresponsive and not functioning. I unplugged reset the unit tested operating normal at this time, Job complete."

Near Bottens Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Cx states the unit not cooling correct and missing name plate needs name plates ordered part; ordrng 2 WPW10481433 (nameplate)s

Near Christian Barrett Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

OVEN KITCHENAID KGRT600HWH4 "Unit has a weak oven ignitor"

Near Monroe Ave, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRIYER WHIRLPOOL MGDX655DW2 Checked operations unit left wheel bracket was loose causing a thump noises louder than normal repaired operations normal now

Near Arroyo Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

DRIYER WHIRLPOOL WGD85HEFC1 "Checked operations , unit is operating normal , unable to find anything with the unit , noise level is normal"

Near Laurel Ln, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB835DW1 Customer canceled and said they’re going to call manufacture to get everything covered they were told by somebody at customer service of the manufacture we gave cover and parts and labor and we only have part concessions cancel call

Near Shady Point Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL KBSN608EPA00 "Unit hinge tab was busted on the drawer cover had a hairline crack , est to replace total 236.94 unit utility drawer34.75, and door 36.82 tax 5.37 trip 115.00 labor 45.00 = $236.94 , replaced the utility bin and door cover , ops ok at this time paid in full card"

Near Hightop St, Moorpark, CA 93021
Aaron  B.

Aaron B.

RANGE JENN-AIR JGRP436WP02 Replaced the outer door glass assembly tested ok at this time

Near Misty Grove St, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHEN AID KBFC42FTS04

Near Mammoth Peak Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

REFRIGERATOR KITCHEN AID KBFC42FTS04 "If approved needs a 4 call count I need extra labor to repair the unit 1 gasket usually 1 hour to do all 3 needs replacing gaskets are ripped due to abuse, replacing gaskets will result in the doors not closing correct needs the doors to properly repair the unit French door bottom mount refrigerator needs all 3 door gasket due to stickiness at the base of refrigerator the left and right lower ends of the gaskets are ripped and pulled loose due to not cleaning spills then the gaskets pull away and ripped freezer gasket is still sealing but is ripping away in some spots , this could have been avoided by cleaning the edges of the refrigerator edges where the gaskets seal up at neglecting to clean it is the reason the gaskets are in bad shape not from material defects ordered all 3 gaskets ; rqstng P&A on 2 8201809 (gasket-fip)s and 1 WPW10192907 (gasket-fip)"

Near Mammoth Peak Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

MICROWAVE WHIRLPOOL RMC275PVB01 "Right spring 52.56 left spring 55.39 switches 96.45, the switch brackets are no longer available left or right trip charge 115.00 labor to pull microwave & oven combo out and replace parts listed 420.00 tax 15.33 totaling $754.73 mr and mrs declined to repair at this time collected $115.00 paid in full card"

Near Blairwood Dr, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced the control and pump asm tested unit operating normal now

Near White Sage Rd, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER KITCHENAID KDTE334GBS0 "Checked operations unit intermittently is working and then doesn’t respond until you unplug it and plug back in work for a while , customer is going to change outlets to see if the problem goes away"

Near Blue Ridge Way, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER WHIRLPOOL WTW4816FW2 "Washers hot water valve dripping at the Solenoid replaced tested unit working as designed , customers house valve is dripping too informed ov that problem he said he is going to repair that as well operations normal at this time"

Near Appleglen Ct, Moorpark, CA 93021
Aaron  B.

Aaron B.

WASHER MAYTAG MVWB765FW2 Checked operations found that the driver had some gunk on it I think it’s a chemical reaction to the softener or electrolysis replace the floor with a new one advise the customer to be careful on Spurgeon overspilling of the detergent and softener is operating normal now

Near N Buttercreek Rd, Moorpark, CA 93021
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced freezer door, bin freezer and mullion bin. Also unclogged ff evaporator drain line. Tested ok."

Near Summer St, Moorpark, CA 93021