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Local Reviews
for Montclair, CA
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Rose - Montclair, CA
Great
Calvin - Montclair, CA
Steven qas-very good at what he does and if I need work done again would like to have Steven back again
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Stephen. Hope to work with you in the future!
Good service
Ana - Montclair, CA
The repair person was polite and explained well
Great service
Anthony - Montclair, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good repair
Anita - Montclair, CA
Tyler was very professional and quick to complete the repair
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Problem NOT solved
Amelia - Montclair, CA
I was told that this refrigerator model does not have a door alarm for when you leave the door open for long period. Or door does not close all the way. I KNOW IT DOES. It worked before. Also the food freezes in the back of the refrigerator. The recommendation was: don't put food in the back. Not realistic. You should be able to put food in the back on the shelves. Is this a design problem?
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
James - Montclair, CA
Work done in professionally style
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Got New Parts!
Michael - Montclair, CA
Tyler came out to service our Whirlpool refrigerator that was freezing the items placed in the back of the fridge. He showed up on time and replaced two parts and adjusted the fridge temp and now the unit is working well.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Sammy
Sammy - Montclair, CA
I had no problems with repair guy
Lawrence
Lawrence - Montclair, CA
Great service. Very personable.
Response from Appliance Repair Specialist:
Hi Lawrence, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
poor diagnostics, pleasant repairman
SMITH - Montclair, CA
I hope the repairman wasn't just trying to oversell expensive repair parts. but if he wasn't his diagnostic skills need to be refreshed!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Tyler F.
DISHWASHER WHIRLPOOL WDF330PAHW2 Custoner stated that unit is not draining. Found flap in drain hose stuck. Fixed and tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD4950HW0 Customer stated that the dryer is no heat. Found open flame sensor. Removed and replaced sensor tested all works good at this time.
Andy H.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Not making ce door door cant open , replaced rails and icemaker,arm. Could not test unit because it was off customer needs to have unit plugged in for 24 hours"
Andy H.
WASHER WHIRLPOOL WTW5005KW0 Needs motor burnt smell and not agitator on test mode also belt; ordrd 1 Wpw10006384 (Belt) and 1 W11497303 (Motor)
Andy H.
DRYER WHIRLPOOL WED4850HW0 "Not turning on, found bad thermostat fuse. Replaced thermostat fuse and tested unit working good"
Tyler F.
ICE MACHINE WHIRLPOOL WRS571CIHZ00 Removed and replaced door delivered by whirlpool. Tested all works good at this time.
Andy H.
REFRIGERATOR MAYTAG MFW2055FRZ00 Needs icemaker arm; ordrng 1 WP627792 (arm-shut)
Tyler F.
DRYER WHIRLPOOL WGD4950HW0 Customer stated that the dryer is no heat. Found open flame sensor. Ordering sensor not in stock.; ordrng 1 WP338906 (Sensor)
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the unit shut off and will not turn back on. Found no power at the outlet. Found breaker tripped. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that unit is not running a cycle. Found unit in suds lock due to too much soap. Cleared suds lock calibrated and tested all works good at this time. Customer needs to be using HE soap and only 2 tablespoons per load.
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated that dishwasher will not drain. Found drain pump jammed. Fixed and tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD49STBW2 Customer stated that dryer will not turn on. Found blower wheel jammed. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MHW5630HW "Customer stated that the unit is making a lot of noise in the spin cycle. Checked unit for error codes, found off balance load code. Cleared code and ran diagnostics. Unit is working to specs customer has off balance loads caused by mixed loads. Cleared out drain holes for door boot. All works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Customer stated that the refer is freezing items in the fridge. Found items blocking vent and loose vegetables in fridge. Showed customer how air circulates in the fridge. Fixed loose door handles. All works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that the unit is not spinning out the clothes on most loads. Found error code for both off balance load and motor overheat. Ordering stator rotor clutch tested all works good at this time.
Tyler F.
DISHWASHER MAYTAG MDB9959SKZ0 Customer stated that the unit is not draining. Removed and replaced drain pump and control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 Customer stated that the unit is not working. Unit has now been plugged in in the store for 24 hours and is cooling in both compartments. Freezer drawer slides are stiff due to something spilled on them causing door to not be fully closed causing ice build up. Customer to clean fridge. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 Unit was not plugged in; schdld next appmnt for 11/4 WED !
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that the unit will not turn on went into diagnostics console comes on after diagnostics ordering console not in stock; ordrng 1 WP-W11325580 (Console)
Tyler F.
WASHER WHIRLPOOL MVWB765FW1 Customer stated that the u it is making noise now. Found gear case is making noise removed and replaced gear case clutch and slide. Tested all works good at this time.
Steven W.
WASHER MAYTAG MVWB855DC3 "Replaced gear case, clutch, slider, and screw. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Complete."
Tyler F.
WASHER WHIRLPOOL MVWB765FW1 Customer stated that the u it is making noise now. Found gear case is making noise ordering gear case and slide not in stock.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Steven W.
WASHER MAYTAG MVWB855DC3 "Ran diagnostics. Had f2e1 error code. Cleared error codes. Noisy in spin. Found worn gear case bearings, shifter clicking.. ; ordrng 1 W10734521 (slider) and 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE )"
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer stated that the dishes are not drying. Cycle tested 7nit and checked heater circuit. All is working to specs instructed customer on soap,use and how the steam dry works. All works good at this time."
Tyler F.
WASHER WHIRLPOOL MVWB765FW1 Customer stated that the unit was not washing the clothes. Found error code for temp fault and spin temp. Removed and replaced fill valve. Cycle tested all works good at this time.
Tyler F.
DRYER - ELECTRIC WHIRLPOOL MGDB835DW Customer stated that the unit is making noise. Found debris in drum seal. Cleared and tested all works good at this time.
Tyler F.
DISHWASHER MAYTAG MDB9959SKZ0 Customer stated that the unit is not draining. Ordering drain pump not in stock.; ordrng 1 W11412663 (DRAIN PUMP)
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stat3d that the unit is not spinning out the clothes on most loads. Found error code for both off balance load and motor overheat. Ordering stator rotor clutch not in stock.; rqstng P&A on 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that the ice maker is not making ice. Removed and replaced ice maker tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that the unit is making noise. Found coins in agitator all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that the ice maker is not making ice. Ordering ice maker in stock at Colton coast.; ordrng 1 WPW10300024 (icemaker)
Andy H.
LAUNDRY MAYTAG MVWB855DC3 "Door crack at hinge , replaced door and hinge tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Not making, found that ice maker not advancing, removed icemaker and found harness was loose tested unit working good. At this time"
Andy H.
WASHER WHIRLPOOL WFW560CHW1 Not filling. Found harness loose to door switch. Removed and reinstalled harness to switch tested unit working properly
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the unit is filling with hot water on cold setting. Found water lines reversed. Fixed and tested calibrated unit all works good at this time.
Andy H.
LAUNDRY MAYTAG MVWB855DC3 Needs door and hinge; ordrng 1 W11256781 (lid) and 1 W11401116 (HINGE W11401116)
Tyler F.
WASHER MAYTAG MVWX655DW2 Customer stated that the unit is not draining. Found debris in drain pump. Removed and tested all works good at this time.
Andy H.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Needs rails, icemaker ; ordrng 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10632400 (asm,icemaker)"