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Local Reviews
for Montclair, CA
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Calvin - Montclair, CA
Steven qas-very good at what he does and if I need work done again would like to have Steven back again
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Stephen. Hope to work with you in the future!
Good service
Ana - Montclair, CA
The repair person was polite and explained well
Great service
Anthony - Montclair, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good repair
Anita - Montclair, CA
Tyler was very professional and quick to complete the repair
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Problem NOT solved
Amelia - Montclair, CA
I was told that this refrigerator model does not have a door alarm for when you leave the door open for long period. Or door does not close all the way. I KNOW IT DOES. It worked before. Also the food freezes in the back of the refrigerator. The recommendation was: don't put food in the back. Not realistic. You should be able to put food in the back on the shelves. Is this a design problem?
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
James - Montclair, CA
Work done in professionally style
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Got New Parts!
Michael - Montclair, CA
Tyler came out to service our Whirlpool refrigerator that was freezing the items placed in the back of the fridge. He showed up on time and replaced two parts and adjusted the fridge temp and now the unit is working well.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Sammy
Sammy - Montclair, CA
I had no problems with repair guy
Lawrence
Lawrence - Montclair, CA
Great service. Very personable.
Response from Appliance Repair Specialist:
Hi Lawrence, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
poor diagnostics, pleasant repairman
SMITH - Montclair, CA
I hope the repairman wasn't just trying to oversell expensive repair parts. but if he wasn't his diagnostic skills need to be refreshed!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that the ice maker is not making ice. Removed and replaced ice maker tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that the unit is making noise. Found coins in agitator all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that the ice maker is not making ice. Ordering ice maker in stock at Colton coast.; ordrng 1 WPW10300024 (icemaker)
Andy H.
LAUNDRY MAYTAG MVWB855DC3 "Door crack at hinge , replaced door and hinge tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Not making, found that ice maker not advancing, removed icemaker and found harness was loose tested unit working good. At this time"
Andy H.
WASHER WHIRLPOOL WFW560CHW1 Not filling. Found harness loose to door switch. Removed and reinstalled harness to switch tested unit working properly
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the unit is filling with hot water on cold setting. Found water lines reversed. Fixed and tested calibrated unit all works good at this time.
Andy H.
LAUNDRY MAYTAG MVWB855DC3 Needs door and hinge; ordrng 1 W11256781 (lid) and 1 W11401116 (HINGE W11401116)
Tyler F.
WASHER MAYTAG MVWX655DW2 Customer stated that the unit is not draining. Found debris in drain pump. Removed and tested all works good at this time.
Andy H.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Needs rails, icemaker ; ordrng 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10632400 (asm,icemaker)"
Tyler F.
WASHER WHIRLPOOL WFW75HEFW Customer stated that the baffle is loose in the drum. Was able to fix through the breather on top. Calibrated and tested all works good at this time.
Jaime G.
ICEMAKER WHIRLPOOL WRS571CIHZ00 Found ice dispenser not working due to damaged harness damaged. The whole door needs to be replaced.
Jaime G.
ICEMAKER WHIRLPOOL WRS571CIHZ Unable to find an address called the number several times. But there was no answer. This is a beach condo area no contact
Jaime G.
RESIDENTIAL REFR WHIRLPOOL WRT134TFDW00 Found a bad defrost thermostat. Had a replaced
Tyler F.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Customer stated that the unit is not cooling. Found frozen evaporator. Removed and replaced harness tested all works good at this time.
Steven W.
WASHER MAYTAG MVWC465HW2 "Ran diagnostics. Had f0e5 error code. Cleared error code. Squealing when accelerating into spin. Found belt loose, slipping. Needs belt. Will p/u part locally. Replaced drive belt. Fills, agitates, drains, rinses, and spins properly. Complete.; pckd up 1 WPW10006384 (BELT)"
Tyler F.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Customer stated that the unit is not cooling. Found frozen evaporator. Ordering harness in stock. Customer to defrost unit.; ordrng 1 W11033168 (harns-wire)
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 Customer stated that the unit is not cooling and door handle came off. Found nothing is running but the lights. Unplugged unit to reset. Compressor and fans came on all works good at this time. Reinstalled door handle all works good at this time.
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed parts listed left fridge working normal; used 1 WPW10384183 (THERMISTOR) from stock
Jaime G.
DISHWASHER JENN-AIR JDB8700AWP3 Installed the new racks wheels
Andy H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Door not closing or opening good, found that hinge needed to be adjusted, tested unit working properly"
Tyler F.
WASHER WHIRLPOOL WTW4815EW0 Customer stated that the unit will not turn on. Found unit is in suds lock. Customer using powder soap which caused pressure switch to go into drain mode. Cleared and ran clean cycle. Customer just purchased but had no receipt but unit was built 5 years ago.
Andy H.
LAUNDRY WHIRLPOOL WTW5000DW2 "Not draining, found harness plug to pump and in all the way, removed and reinstalled harness with clip tested unit working properly."
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the ice maker is not working. Found E5 error code. Cycled ice maker ice maker passed and filled. Possible bad thermistor.on ice maker. Removed and replaced ice maker tested all works good at this time.
Andy H.
DISHWASHER MAYTAG MDB8989SHZ0 "Unit turns on by itself and hard to program, found that unit needs a new noise filter that not available. Called techline sr#7728158079"
Andy H.
DISHWASHER MAYTAG MDB8989SHZ0 Needs controls again had a short; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (CONTROL W11403919)
Jaime G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Installed a new thermistor and water valve
Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Called tech line. SR # 7727985194. Per tech line, this is a customer use issue not a product defect. Refer to extended warranty. Ran diagnostics. Had f8e3 error code. Cleared error code. Draining slowly. Found cloth( sock ) and plastic brush in pump filter. Removed objects. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Object caught between basket and tub appears to have come out or is not making noise at this time. Bellows is ok at this time. Complete."
Jaime G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Found frost build up. Thick ice ordered partsAlso,water is not being dispensed; ordrng 1 W11196400 (cntrl-elec) and 1 WPW10179146 (valve-inlt) and 1 WPW10384183 (thermistor)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Found snow like in the freezer, sign of an air leak. Used RTV to block any possible air leak to freezer; used 1 WP482338 (ADHESIVE) from stock"
Tyler F.
MICROWAVE WHIRLPOOL GMC305PDB6 Customer stated that the inner cabinet is getting hot even when not in use. Quoted customer for repair customer declined. Whirlpool authorized trip charge.
Tyler F.
MICROWAVE WHIRLPOOL GMC305PDB6 Customer stated that the inner cabinet is getting hot even when not in use. Quoted customer for repair customer declined.
Jaime G.
DRYER WHIRLPOOL WGD5000DW3 Installed the new doors seal
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Found frost build up in the freezer. Defrosted and reinstalled thermistor
Jaime G.
DRYER WHIRLPOOL WGD5000DW3 Damaged gasket ordered part; ordrng 1 W10906683 (seal-door)
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 Installed a dead control board and an open water valve
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 Found several error codes ordered parts; ordrng 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f8e1 error code. Found plugged cold water valve screen. Cleaned screen. Found noisy belt. Needs belt, fill hoses, faucets. Customer to call plumber to replace faucets and fill hoses.; ordrng 1 WPW10006384 (BELT)"