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Local Reviews
for Montclair, CA
Powered by Fluid LOCALGood repair
Anita - Montclair, CA
Tyler was very professional and quick to complete the repair
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Problem NOT solved
Amelia - Montclair, CA
I was told that this refrigerator model does not have a door alarm for when you leave the door open for long period. Or door does not close all the way. I KNOW IT DOES. It worked before. Also the food freezes in the back of the refrigerator. The recommendation was: don't put food in the back. Not realistic. You should be able to put food in the back on the shelves. Is this a design problem?
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
James - Montclair, CA
Work done in professionally style
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Got New Parts!
Michael - Montclair, CA
Tyler came out to service our Whirlpool refrigerator that was freezing the items placed in the back of the fridge. He showed up on time and replaced two parts and adjusted the fridge temp and now the unit is working well.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Sammy
Sammy - Montclair, CA
I had no problems with repair guy
Lawrence
Lawrence - Montclair, CA
Great service. Very personable.
Response from Appliance Repair Specialist:
Hi Lawrence, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
poor diagnostics, pleasant repairman
SMITH - Montclair, CA
I hope the repairman wasn't just trying to oversell expensive repair parts. but if he wasn't his diagnostic skills need to be refreshed!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the water dispenser and the ice maker are not working. Found refrigerator pushed back too far pinching the waterline pulled unit forward tested all works good at this time
Tyler F.
WASHER MAYTAG MVWB835DW4 Customer at stated that the unit will not pass sensing. Found error code for clutch. Found clutch is stuck to shifter and is rubbing rotor. Removed and replaced gear case rotor and clutch tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that the unit will not complete cycles and is making noise. Found error codes for shifter fault and communication loss between board and console. Removed and replaced gear case clutch main control and console tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB835DW4 Customer stated that the unit will not pass sensing. Found error code for clutch. Found clutch is stuck to shifter and is rubbing rotor. Ordering gear case rotor and clutch not in stock.; 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Tyler F.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that the unit will not complete cycles and is making noise. Found error codes for shifter fault and communication loss between board and console. Ordering gear case clutch main control and console not in stock. ;1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer and freezer doors have gaps. Added a washer and moved washer for freezer door. Tested all works good at this time.; used 1 WP489467 (WASHER) from stock
Tyler F.
WASHER WHIRLPOOL WFW6620HW0 Customer stated that the unit is shaking in the spin. Customer removed feet and unit is bolted directly to pedestal that not designed for unit. Ordering new feet for customer and advised to remove from pedestal.; ordrng 4 W10888529 (feet-lvlng)s
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit is leaking and not completing cycles. Found error code for fill valve and found leaking pump. Removed and replaced valve and pump tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit is leaking and not completing cycles. Found error code for fill valve and found leaking pump. Ordering valve and pump in stock.; ordrng 1 W11165546 (valve) and 1 WPW10581874 (pump-water)
Tyler F.
FREEZER WHIRLPOOL WRT111SFDM04 Customer stated that the inner liner is bubbling inside the door. Found inner liner has air gap in insulation causing it to flex. Removed and replaced freezer door tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Customer stated that the unit is not cooling. Found sealed system leak. Removed and replaced compressor and dye dryer. Vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the unit is making noise. Found diffuser is stuck open. Removed and replaced diffuser tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the unit is making noise. Found diffuser is stuck open. Ordering diffuser in stock.; ordrng 1 W11164593 (diffuser)
Tyler F.
FREEZER WHIRLPOOL WRT111SFDM04 Customer stated that the inner liner is bubbling inside the door
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the clean washer is not working and the fabric softener does not work. Showed customer to put the rinse cycle to fabric softener and calibrated unit. Checked for error codes. All works good at this time.
Tyler F.
COOK TOP WHIRLPOOL WCG51US6DB Customer stated that the right front center and right rear burners and not igniting. Removed and replaced igniters and spark module tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL LDR3822PQ2 Removed and replaced motor tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT311FZDZ Customer stated that the bottom shelf in the refrigerator when it was delivered was stuck underneath the drawers and the customer could not remove the drawers was afraid of breaking the glass. Fixed lower shelf and drawers tested all works good at this time.
Tyler F.
COOK TOP WHIRLPOOL WCG51US6DB Customer stated that the right front center and right rear burners and not igniting. Ordering igniters and spark module not in stock.; ordrng 1 W11220380 (igntr-surf) and 2 W11246765 (igntr-surf)s and 1 WPW10475149 (module-spk)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the lights are not working. Ordering LED board.; ordrng 1 W10830288 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit will not drain. Found pump is jammed. Removed drain pump and cleared. Reinstalled and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit filled to then would not spin. Found pulley had come off the gear case. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the freezer has already frosted over again. Ordering main control and thermistor not in stock.; ordrng 1 W11196400 (cntrl-elec) and 1 WPW10384183 (thermistor)
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is not washing the clothes. Checked unit for error codes. No codes present. Found customer has two hoses to the unit but both are cold and one is turned off. Turned on both valves and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the fridge s not cooling. Found frozen evaporator. Removed and replaced user interface tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit was not working on normal cycle. Removed and replaced main control tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer said still stopping now. Ordering main control in stock.; ordrng 1 W11195970 (cntrl-elec)
Tyler F.
SXS 22' WHIRLPOOL WRS321SDHZ02 Customer stated that the fridge s not cooling. Found frozen evaporator. Ordering user interface not in stock.; ordrng 1 W11214887 (cntrl-elec)
Tyler F.
M/W OTR JENN-AIR JMV8208CS0 Reuploaded pics again
Tyler F.
M/W OTR JENN-AIR JMV8208CS0 Reuploaded pics again
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit will not finish a cycle. Found error code for locked rotor and customer says the audio is not working anymore. Ordering console will install board with console.; ordrng 1 W11135391 (console)
Tyler F.
M/W OTR JENN-AIR JMV8208CS0 "Customer stated that the unit keeps saying the door is open. Removed and replaced interlocks. All,works good at this time."
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that the unit is not working. Checked for error codes only found stuck key error code. Calibrated and ran through diagnostics. All works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL MDBH979AWS2 Customer stated that the console light is burned out for the the clean light. Removed and replaced console tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL MDBH979AWS2 Customer stated that the console light is burned out for the the clean light. Ordering console in stock.; ordrng 1 W10811155 (panel-cntl)
Tyler F.
FREEZER WHIRLPOOL WRX986SIHV00 Customer stated that the unit is not cooling in the freezer. Found the freezer door was not closed all the way and accumulated ice on fan motor. Customer is going to defrost unit for 24 hours and monitor. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the ice maker is not making enough ice and handle is loose. Cycle tested ice maker no error codes. Set temps in the freezer to -2 and tightened the handle all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Customer stated that the unit freezes things in the refrigerator compartment and the door alarm is not working. Found temp in the refer set too low and blocking shelves. Opened the door and waited to check door alarm this unit does not have the door alarm feature file number 7725449154.
Tyler F.
RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that the door hinge broke and door will not stay closed. Removed and replaced hinge in stock. Tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD7500GW0 Customer stated that the unit is not heating. Removed and replaced igniter tested all works good at this time.