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Local Reviews
for Monrovia, CA

Rated 3.7 out of 5 stars based on 3 customer reviews

Map of Monrovia, CA

horrible, attempted rip-off




scheduled to arrive between 1-4p.m. showed up at 5:50p.m., no call no warning. Took pictures of the product label withe his I-Pad and scrolled, scrolled, scrolled and scrolled. Scribbled some notes and then scrolled , scrolled, and scrolled and then said you need a motor control, $650, 3 light bulbs @$45 each, $150 in labor, $115 for the service call, $75tax, $1125 total. You have 30 days to accept. I fixed everything MYSELF!! Bulbs are $5 ea. total $15. followed the Microsoft repair method- disconnected the power source, waited 45 seconds, and restarted- EVERYTHING WORKS FINE! This Tech should be ashamed to call himself a Tech and KITCHENAID should be ashamed of the price gouging they are perpetrating on their customers. I want you to reimburse my $115 device call charge. I intend to advise all friends, family and neighbors what a complete waste and rip-off your service is. Unable to rate you lower than 1 star-unfortunate! J.T.


Response from Appliance Repair Specialist:

Hello Joseph, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Monrovia, CA

Knowledgeable Service Tech




Tyler knew what to look for since our dishwasher is fairly new and he found a loose connection and it now works fine😊


Response from Appliance Repair Specialist:

Hello Brian, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!


Map of Monrovia, CA

Geri





Response from Appliance Repair Specialist:

Hello Laura, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


Andrew P.

Andrew P.

WASHER WHIRLPOOL WET4027HW0 Do not have magnets and WPL is out of stock. ; ordrng 1 W11028744 (MAGNET)

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

OVEN WHIRLPOOL WFG515S0ES1 Missing knobs ; ordrng 4 W10819917 (knob)s

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

OVEN WHIRLPOOL WFG515S0ES1 Missing knobs ; ordrng 4 W10819917 (knob)s

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

RANGE WHIRLPOOL WFG515S0ES1 Install knobs on range tested all functions of range is working fine job completed

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

RANGE WHIRLPOOL WFG515S0ES1 Removed and replaced trim piece and handle.

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

WASH/DRY COMBO WHIRLPOOL WGT402HW0 Gas line is in the way of unit and needs 90 elbow. Vent was replaced.

Near W Pomona Ave, Monrovia, CA 91016
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced FC bracket/ glides. FC door is closing properly. FC door switch lever broke off. Needs door switch.; ordrng 1 W11131698 (switch)

Near Fairgreen Ave, Monrovia, CA 91016
Steven W.

Steven W.

M/W OTR WHIRPOOL WMH32519FZ-0 "Replaced all microswitches, upper interlock. ( lower interlock box empty ). Load tested ok. Heating, turntable turning, keypad, blower, lights are working properly at this time. Complete."

Near W Palm Ave, Monrovia, CA 91016
Steven W.

Steven W.

DRYER ADMIRAL ADG7005AWW "Replaced drum support rollers, idler/ bracket, & belt. Delinted base & motor. Heating, tumbling properly. Complete."

Near Norumbega Dr, Monrovia, CA 91016
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found FC door top has gap. Found brackets bent causing door gap. Needs brackets; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)

Near Fairgreen Ave, Monrovia, CA 91016
Steven W.

Steven W.

M/W OTR WHIRPOOL WMH32519FZ-0 "Unit A. Found worn interlocks, door switches. Needs upper, lower interlocks, microswitches; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"

Near W Palm Ave, Monrovia, CA 91016
Steven W.

Steven W.

WASHER AMANA NTW4516FW2 "Ran diagnostics. No error codes. Found slow fill. Replaced fill valve assembly. Fills, agitates, drains, rinses, and spins properly. Unit is working as designed. Instructed customer normal cycle has no DEEP FILL option. Complete."

Near E Lime Ave, Monrovia, CA 91016
Steven W.

Steven W.

DRYER ADMIRAL ADG7005AWW "Noisy when tumbling. Found idler pulley seizing up, worn belt, rollers. Needs rollers, belt, idler; ordrng 2 WP37001042 (support)s and 1 WP37001287 (bracket) and 1 WP40111201 (belt)"

Near Norumbega Dr, Monrovia, CA 91016
Steven W.

Steven W.

MICROWAVE WHIRLPOOL WOC54EC7AS03 R & R oven. Replaced microwave appliance manager. Load tested ok. Lower oven is heating properly at this time.

Near Hidden Valley Rd, Monrovia, CA 91016
Bryan D.

Bryan D.

RANGE WHIRLPOOL UXT4230ADS2 Removed and replaced start switch. Tested unit. Unit is now functioning as designed. No dents dings or scratches caused by tech.

Near S Magnolia Ave, Monrovia, CA 91016
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1 "Replaced splutch, capacitor, belt. Cleaned motor pulley. Ran diagnostics. No error codes. Ran calibration- ok. Fills, agitates, drains, rinses, & spins properly. Complete."

Near Grand Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

RANGE WHIRLPOOL UXT4230ADS Cx states unit will not power on. But light is working. Cut wires to motor switch and wire nut them together jumping switch and unit started. Unit needs a new switch; ordrng 1 WPW10395126 (swtch-rotr)

Near S Magnolia Ave, Monrovia, CA 91016
Steven W.

Steven W.

DRYER MAYTAG MGDB880BW0

Near N Terrace View Dr, Monrovia, CA 91016
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1 "Found splutch, capacitor, & belt oil soaked. Needs splutch, belt, capacitor; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)"

Near Grand Ave, Monrovia, CA 91016
Steven W.

Steven W.

MW OVEN COMBO WHIRLPOOL WOC54EC7AS03 Found has error code f6e8. Found microwave appliance manager failure. Needs MW appliance manager. EST 520.54. Labor 225.00.3 count job. Allow 2 hours. Customer unsure about repair at this time. WPW10586836 MW appliance manager. Customer to call Whirlpool customer service.

Near Hidden Valley Rd, Monrovia, CA 91016
Steven W.

Steven W.

RANGE HOOD KITCHENAID KICU465SBL "Found motor control not slowing down motor speed, needs 3 halagen bulbs, motor control board. EST 1110.41. Labor 150.00. Customer declined repair at this time. Will call whirlpool customer service. Wpw10252088 bulbs, wpw10281728 control. 3 count job."

Near Highland Pl, Monrovia, CA 91016
Steven W.

Steven W.

MW OVEN COMBO KITCHENAID KEMS308SSS05 "Replaced MV, lower oven UI’s, ribbon cables. Ran diagnostics- ok. Tested MW, lower oven . Heating properly, keypad is working. No error codes at this time. Complete."

Near W Hillcrest Blvd, Monrovia, CA 91016
Andrew P.

Andrew P.

RANGE WHIRLPOOL WFG515S0ES1 "Unit needs burner knobs, ordering burner knobs. ; ordrng 1 W10819917 (KNOBS)"

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

WASHER WHIRLPOOL WET4027HW0 Unit needs lid magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing front cover for module. Installed new cover on ice maker. Ice maker is functioning fine.

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing cover for module. Installed new module cover. Ice maker functioning fine.

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

WASHER WHIRLPOOL WET4027HW0 Found unit with missing magnet and screw. Ordering magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

WASH/DRY COMBO WHIRLPOOL WET4027HW0 Unit is missing screw and magnet. ; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW )

Near W Pomona Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

M/W OTR WHIRLPOOL WMH31017HS2 Found microwave console dented. Removed and replaced dented control console. Tested unit and it operates fine.

Near W Pomona Ave, Monrovia, CA 91016
Tyler F.

Tyler F.

REFRIGERATOR JENN-AIR JFC2290REP00 Customer stated that the door is not closing and the mullion is missing the catch. mullion apart now it clicks and door seal is ripped. Removed and replaced hinge mullion door seal and cam. Tested all works good at this time.

Near N Canyon Blvd, Monrovia, CA 91016
Steven W.

Steven W.

MW OVEN COMBO KITCHENAID KEMS308SSS05 "Found f6e0 error code on microwave and lower oven. Connections ok. Needs MW & lower oven UI’s , both ribbon cables( wire harness ); ordrng 2 WPW10237644 (harns-wire)s and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec)"

Near W Hillcrest Blvd, Monrovia, CA 91016
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRS571CIHZ00 Customer stated that ice maker sensor is hanging. Found temp sensor off ice maker. Removed and replaced ice maker tested all works good at this time.

Near W Hillcrest Blvd, Monrovia, CA 91016
Steven W.

Steven W.

RANGE-GAS MAYTAG MGR6772BDW "Found open lower oven bake ignitor. Replaced lower bake ignitor. Lower bake is working properly at this time. Complete; used 1 12400035 (IGNITER,OVEN) from stock"

Near Royal Oaks Dr, Monrovia, CA 91016
Tyler F.

Tyler F.

REFRIGERATOR JENN-AIR JFC2290REP00 Customer stated that the door is not closing and the mullion is missing the catch. mullion clicks and door seal is ripped. Ordering hinge mullion door seal and cam. Not all in stock.; ordrng 1 W10830046 (gasket-fip) and 1 W10861742 (hinge-door) and 1 W11177238 (MULLION) and 1 WP12028505AP (ref dr closer cam)

Near N Canyon Blvd, Monrovia, CA 91016
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRS571CIHZ00 Customer stated that ice maker sensor is hanging. Found temp sensor off ice maker. Ordering ice maker in stock.; ordrng 1 W10873791 (icemaker)

Near W Hillcrest Blvd, Monrovia, CA 91016
Bryan D.

Bryan D.

REFIRGERATOR KITCHENAID KRFC704FSS00 Cx states ice maker worked fine then just stopped. Inspected unit. And found a broken wire from door to ice maker; ordrng 1 W10849515 (dor-fip)

Near N Myrtle Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRS973CIOM00 "Checked unit found solid ice build up on ffc evap. Used steam gun to clear ice, then removed and replaced parts listed. Installed thermistor to make full contact with suction line. Asked cx to monitor unit and report any issues."

Near Fifth Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

M/W OTR KITCHENAID KMHS120ESS2 "Checked unit found loose screws on interlocks, tightened screws unit now working properly."

Near May Ave, Monrovia, CA 91016
Steven W.

Steven W.

DOUBLE OVEN KITCHENAID KEBS207BSS01 Replaced appliance manager. Tested upper & lower ovens. Unit is heating properly at this time. Complete.

Near N Ivy Ave, Monrovia, CA 91016
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer that the freezer has frost and refer is freezing everything. Found customer using shelf protectors causing air flow blockage in refer. Silicone cabinet to remove air leak. All works good at this time.

Near N Primrose Ave, Monrovia, CA 91016