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Local Reviews
for Monrovia, CA

Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Monrovia, CA

Knowledgeable Service Tech




Tyler knew what to look for since our dishwasher is fairly new and he found a loose connection and it now works fine😊


Map of Monrovia, CA

Geri





Response from Appliance Repair Specialist:

Hello Laura, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTM704ESS2 Customer stated that the unit is not powering on. Found loose wire nut at the power supply box for power cord. Fixed and calibrated unit. All works good at this time.

Near Valmont Dr, Monrovia, CA 91016
Tyler F.

Tyler F.

RANGE AMANA AGR4230BAW3 Customer stated that the right front burner is not lighting. Found loose connection at the spark module. Fixed and tested all works good at this time.

Near E Greystone Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDS35FX554 Removed and replaced tracks and installed new adjuster kit. Cx approves repair. No dents dings or scratches caused by tech.

Near N Ivy Ave, Monrovia, CA 91016
Tyler F.

Tyler F.

RANGE AMANA AGR5330BAW3 Customer stated that the burners are not igniting all the time. Could not replicate problem ordering spark module; ordrng 1 WP6610341 (module-spk)

Near E Olive Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL GI5FSAXVY01 Cx states water pressure at dispenser was slow. Inspected unit found replace filter light on. Cx had a filter removed and replaced filter unit is functions as designed. No dents dings or scratches.

Near E Chestnut Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DRYER MAYTAG MGDX655DW2 Removed and replaced ignitor. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Parker Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDS35FX554 Both tracks needed to be replaced. Ordering the second track ; ordrng 1 WPW10195623 (track)

Near N Ivy Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

REFIRGERATOR WHIRLPOOL WRT549SZDM01 Cx states no cool in fridge. Inspected unit. Found evap fully frosted over. Evaporator motor not running. Ice is clogging air chute. Ordering evaporator motor and harness; ordrng 1 W10646206 (harns-wire) and 1 W10913629 (harns-wire)

Near S 5th Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDS35FX554 Cx states the adjusters broke on both sides of upper rack. Upon removing rack found both tracks are severely bent due to rack just not sitting properly. Ordering track; ordrng 1 WPW10195623 (track)

Near N Ivy Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DRYER MAYTAG MGDX655DW2 Cx states no heat. Tried running unit. Unit would not get hot. Checked to see if gas is on and found it is. Checked for power at fishes and found power at ignitor but no ignite. Ordering ignitor; ordrng 1 26000279311 (ignitor)

Near Parker Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

RANGE WHIRLPOOL WFG515S0ES1 Cx states oven won’t light. Tried starting oven and was getting no spark. Inspected wiring and found a broken wire on module. Removed and replaced spark mod. Unit is now functioning as designed. No dents dings or scratches caused by tech.

Near S 5th Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL MZD2665HEW Cx states ice would not dispense removed ice bin and inspected motor and dispenser. Found ice behind jamming dispenser. Removed ice and reinstalled drawer. Unit is now dispensing as designed. No dents dings or scratches caused by tech.

Near Mountain View Ave, Monrovia, CA 91016
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW0 "Ran diagnostics. Had f0e5 error code. Cleared error code. Ran load size calibration, auto test cycle - passed. Fills, agitates, drains, spins, shifts properly. Found Customer was hearing drain pump starting sound (normal). Instructed on normal sound levels. Unit is working as designed. Complete."

Near S Mayflower Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE104DSS Cx states adjuster broke on both sides. Removed and replaced both adjusters and positioners. Unit is now functioning as designed. No dents dings or scratches caused by tech.

Near Highland Pl, Monrovia, CA 91016
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRS973CIOM00 "Checked unit found solid ice build up on ffc evap. Used steam gun to clear ice, then removed and replaced parts listed. Installed thermistor to make full contact with suction line. Asked cx to monitor unit and report any issues."

Near Fifth Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

M/W OTR KITCHENAID KMHS120ESS2 "Checked unit found loose screws on interlocks, tightened screws unit now working properly."

Near May Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WUW55X15DS Cx states unit is dead no lights not cooling. Removed unit from cabinetry and plugged unit into different outlet and unit started right up. All fans and compressor are functioning as designed. Informed cx that outlet is not working properly and they would have to call an electrician. Found no problems with unit told cx to give unit 24 hours to cool.

Near Norumbega Dr, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool washer WTW7500GW0 Customer states hearing loud noise during agitate cycle. Tested unit in diagnostics unit showed no error codes ran test cycle explained to customer that noise in normal it’s just the unit shifting between cycles. Customer also complained about not enough water. Referred customer to page 4 of use and care guide showing how much water in normal. Found no issues with unit. No dents dings or scratches caused by tech.

Near Peck Rd, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool washer WTW7500GW0 Customer states hearing loud noise during agitate cycle. Tested unit in diagnostics unit showed no error codes ran test cycle explained to customer that noise in normal it’s just the unit shifting between cycles. Customer also complained about not enough water. Referred customer to page 4 of use and care guide showing how much water in normal. Found no issues with unit. No dents dings or scratches caused by tech.

Near Peck Rd, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool washer WTW7500GW0 Customer states hearing loud noise during agitate cycle. Tested unit in diagnostics unit showed no error codes ran test cycle explained to customer that noise in normal it’s just the unit shifting between cycles. Customer also complained about not enough water. Referred customer to page 4 of use and care guide showing how much water in normal. Found no issues with unit. No dents dings or scratches caused by tech.

Near Peck Rd, Monrovia, CA 91016
Francisco S.

Francisco S.

MAYTAG WASHER MVWB765FW Checked unit upon arrival retrieved error code f0e5 off balance load. Informed customer this is an issue with loading. Entered manual test mode and shifted between agitation and spin several times and did not find any abnormal noise. Demonstrated this for customer. Also calibrated unit and it is working as intended.

Near S Mayflower Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool washer WFW7590FW0 Dispenser leaking even when not in use. Ordering soap dispenser assembly and handle. Did not reschedule due to part availability. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W11223724 (HANDLE), Removed and replaced dispenser. Filled with detergent no leak found. Unit is now functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.

Near Fifth Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

WHIRLPOOL DRYER WGD7590FW0 Unit is rattling when in use. Removed front panel noise is coming from back wheels. Unit needs a repair kit. Ordering a dryer repair kit; ordering 1 4392067 (dryer repair kit), Ran unit unit sounds normal. Found vent is rattling. Held down vent. Vent stopped making noise informed customer vent is what was causing issue. No problems with unit.

Near Fifth Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool dryer WGD7590FW0 Unit is making loud noise like rattling. Inspected unit. Unit needs a dryer repair kit. Unit will need to be unstacked. Already informed customer. ordrng 1 4392067 (dryer repair kit), Removed and replaced all wheels and belt. Reinstalled drum and front panel. Tested unit. Unit is now functioning as designed no rattle was found. No dents dings or scratches caused by tech.

Near Fifth Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

KITCHENAID MICROWAVE KMHS120ESS2 Checked unit found cavity light staying on. Inspected further and found a broken monitor switch on unit, Removed and replaced part listed, tested ops unit working as designed. Advised customer on how to properly close door. Collected service call fee,part, and labor. used 1 W10727360 (MICROSWITCH)

Near May Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool refrigerator WRT138FZDW00 Customer states fridge is to cold. Thermistor is testing open. Ordering thermistor; ordrng 1 W10838965 (thermistor), Removed and replaced thermistor. Cleared all ice build up. Explained to customer if it happens again to call us back out fan in freezer is running. No other issues found. No dents dings or scratches caused by tech.

Near Peck Rd, Monrovia, CA 91016
Bryan D.

Bryan D.

WHIRLPOOL WASHER WFW7590FW0 Customer states soap in leaking from inside washer onto floor. Inspected unit. Removed dispenser found debris clogging dispenser, cleaned out the clogging, placed in new dispencer. Instructed customer on proper usage of soap. No dents dings or scratches caused. By tech.

Near Fifth Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

jennair refrigerator JFC2290REM00 condensation is building up along fridge floor. Humidity control was turned on. Inspected Mullen rail and found that wires were sticking out in the back not installed correctly. Inspected wires. Mullen needs to be replaced wires are broken. Ordering parts. ordrng 1 W11177238 (RAIL-MULLN), Removed and replaced mullin rail. Unit is functioning as designed. No dents d8ngsnor scratches caused by tech.

Near N Magnolia Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

whirlpool washer WTW5000DW1 Checked unit found no error codes. Proceeded to educate customer on ho HE washing machines work. Also referred him to his user and care guide to learn what cycles fits best for the different types of garments being washed. Customer now understands how the washer machine senses the amount of water needed to wash his clothes. Calibrated unit and it is working as intended.

Near Monterey Ave, Monrovia, CA 91016
Steven W.

Steven W.

maytag washer MVWB300WQ0 Ran diagnostics. Had UL error code. Found worn tub bearings, basket hub. EST 459.52. Labor 200.00.; ordrng 1 W10118114 (hub,basket), Replaced bearing kit, basket hub. Cleaned bearing bore, weep hole. Ran diagnostics- ok. Tested rinse/ spin. Fills, agitates, drains, rinses,& spins properly. Advised to adhesive dry 24 hours then run clean cycle with affresh cleaner before using. Complete.

Near N Encinitas Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

whirlpool refrigerator WRF540CWBM01 Customer states ice maker worked for two weeks then stopped. Ordering fill valve and ice maker. When parts come in call customer for scheduling customer states they will be out of town. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve) Removed and replaced the inlet valve. Ice maker cycled and fill as designed. Cx approves of repair at this time. No dents dings or scratches caused by tech

Near S Madison Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

whirlpool dryer WGD75HEFW0 Checked unit found no error codes. Ran unit loaded unable to re create noise at this point. Advised customer to run a few loads and report any issues to maintenance crew.

Near Fifth Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

whirlpool refrigerator WRF757SDEM01 Removed and replaced parts listed. Asked costomer to monitor unit and report any issues.; Job Completed Inspected unit found frost build up on ffc evap. Defrosted evaporator and inspected thermistor it’s on the right position and zip tied to the tubing. All tabs are in good condition and there are no missing screws. Also checked gaskets for proper seal it is all ok. Ordering new thermistor per tech line. Schedule appt upon parts arrival.Part number#w10902214Sr#7722665175; ordrng 1 W10902214 (thermistor),

Near S Madison Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

KITCHENAID OVEN KEBC107KSS0 Upon arrival customer states oven display is gone and light inside over flickers on and off. Unit needs a new control board. Control board is discontinued. Informed customer that part was discontinued and there was nothing more we can do. Referred customer to Whirlpool.

Near N Primrose Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR WRT549SZDM01 Removed and replaced door LW10672972 (dor-fip), unit now cosmetically fine.

Near S Fifth Ave, Monrovia, CA 91016
Albert P.

Albert P.

WHIRLPOOL WASHER FW94HEAC0 Upon arrival customer states washer won’t start. Flashes error code f6e1. Tested in diagnostics. Got error code f6e1. Checked connections MS2 and MI3 from pins 1-2 2-3 and 1-3. Ohms were at 10. Removed and replaced motor control WPW10374126. Tested unit in diagnostics. Calibrated and tested unit. Unit functions as designed.

Near Teresita Cir, Monrovia, CA 91016
Bryan D.

Bryan D.

kitchenaid refrigerator KBSN608ESS00 Customer states fridge side gets warm about up to 50 degrees then cools down. Inspected all fans and compressor everything running as designed. ordering both control boards WPW10200659 (CNTRL-ELEC) W10830288 (CNTRL-ELEC)Removed and replaced both controls. Unit cooling as designed. No dents dings or scratches caused by tech

Near Cloverleaf Dr, Monrovia, CA 91016
Bryan D.

Bryan D.

IKEA REFRIGERATOR IX7DDEXDSM01 Upon arrival temps were normal. Freezer was sitting at 6 degrees. Fridge was at 38. Called techline. Tech line suggests having customer monitor temps over the weekend. They said maybe a floating restriction or loose connection that was re secured the previous visit and since fridge is cooling after 24 hours since last visit they don’t believe it’s a bad compressor. Techline suggested that if customer calls again with same issue to install compressor and do a deep vacuum if that does now solve issue then they have a floating restriction.

Near W Greystone Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

Upon arrival. Compressor was on. Fridge temps were 39 set at 37 and freezer was 25 Set to 0. Call Techline. Pulled ohms from freezer thermistor should have found 8.7k pulled 4.3k. Thermistor needs to be replaced WPW10514110 (Thermistor) Removed and replace evap motor and harness. Unit functioning as designed. No dents dings or scratches on unit caused by tech

Near W Greystone Ave, Monrovia, CA 91016
Andrew P.

Andrew P.

Found rosin paper stuffed up under unit and causing the unit not to cool properly. Instructed Cx that this was causing the unit not to cool blocking coils cannot cool properly. Cx okays repair at this time

Near W Greystone Ave, Monrovia, CA 91016