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Local Reviews
for Malibu, CA

Appliance Repair Specialist Rated 4.8 out of 5 stars based on 40 customer reviews

Map of Malibu, CA

Great service, once he got here




Review of Appliance Repair Specialist

I gave the technician 5 stars, but the office, not so much. This was rescheduled 4 times and never at our request!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Malibu, CA

employee was great




Review of Appliance Repair Specialist

Thank you employee was great


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Malibu, CA

Great Job!




Review of Appliance Repair Specialist

The repair man was knowledgeable, pleasant and efficient. Problem solved.


Map of Malibu, CA

Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Malibu, CA

Denham




Review of Appliance Repair Specialist

He was great and very knowledgeable


Response from Appliance Repair Specialist:

Thank you for the great review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Map of Malibu, CA

Great.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Malibu, CA

Totally Professional.




Review of Appliance Repair Specialist

A faulty Fridge is a mess to deal with -any time. During our lockdown.. a disaster. APS is the most professional appliance service organization we’ve ever experienced. It’s a Rare pleasure to work with them.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Map of Malibu, CA

Washer repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Malibu, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Map of Malibu, CA

Cody




Review of Appliance Repair Specialist

Professional quick thanks


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Amazingly helpful




Review of Appliance Repair Specialist

Amazingly helpful and on time.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an amazing experience with Appliance Repair.


Great Service!!!




Review of Appliance Repair Specialist

Izzy was fabulous! Explained our problem and fixed it!! I highly recommend Izzy!


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Awful




Review of Appliance Repair Specialist

This company has no respect for a customer’s time. After waiting 5 hrs for them to evaluate the problem (butter compartment didn’t close properly), they had to order the part. After guaranteeing me the first spot of the route so I didn’t have to wait as long the next time, they still made me wait an additional 2 hrs. That’s 7 hrs for a new butter compartment that just snaps into position (a less than 5 minute visit).


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Kitchen aid




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist

Happy customer


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Repair took 2 weeks




Review of Appliance Repair Specialist

Jesus quickly trouble-shot the problem on his first visit, and quickly repaired it on his second visit.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Extremely competent, very efficient and intelligent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


good tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


the tech was wonderful, the problem needs further work




Review of Appliance Repair Specialist

I appreciate that Jesus took the time to explain what he was doing in detail during the repair. He has a very pleasant manner and good people skills. As for convenience? I am not blaming the tech, but of course it is not convenient to have to wait for appointment date from an ice chest, again. Unfortunately, the repair needs another service call.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service, Nice Guy!




Review of Appliance Repair Specialist

Jesus Castanon from Appliance Repair is one of the best, most pleasant, professional and experienced repair persons I’ve ever dealt with. I would highly recommend him.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Jesus was great




Review of Appliance Repair Specialist

Service Tech Jesus was great, service was fast and professional.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Jesus Castanon - Repair Specialist Extraordinaire




Review of Appliance Repair Specialist

Mr. Castanon was prompt. He explained everything he did in a way that I could understand and he was courteous. He obviously takes great pride in his work and cleaned up his work area and took away all trash. He was top notch. We highly recommend him and we say, Thank you, Mr. Castanon"!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Patsy




Review of Appliance Repair Specialist

Jesus was helpful and attentive re the repair work.


Response from Appliance Repair Specialist:

Hello Patsy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Best repair person ever!




Review of Appliance Repair Specialist

Great, competent service. Didn't mind my looking over his shoulder. Obviously knows what he's doing. A+


Service under warranty




Review of Appliance Repair Specialist


Timely - Professional - Knowledgeable Service




Review of Appliance Repair Specialist

The technician showed up on time and after five minutes knew exactly what needed to be done. He was very professional and personable. Washer is now fully operational.


Response from Appliance Repair Specialist:

Hi Wyant, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service, nice man.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


efficient, great service




Review of Appliance Repair Specialist

Here on time. Diagnosed problem quickly and fixed it.


Response from Appliance Repair Specialist:

Hello Kathleen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Drew




Review of Appliance Repair Specialist

Jesus handled a very difficult job with professionalism and kindness. My stacked washer/dryer was almost impossible to work on given its location. Thank you Jesus for not walking away.


Response from Appliance Repair Specialist:

Hello Drew, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Jesus Castanon is excellent




Review of Appliance Repair Specialist


Five Star Review




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Joseph, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


GREAT SERVICE - VERY GOOD EXPERIENCE




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Patricia, We are happy to hear that we were able to get your appliance working. We appreciate your business.


Expert, knowledgeable service




Review of Appliance Repair Specialist

Jesus is fabulous. No nonsense, knows his stuff, yet extremely pleasant to have in my home. Would highly recommend!!!


Response from Appliance Repair Specialist:

Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!


Very knowledgeable, fast and efficient




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Sally, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!


Joe M.

Joe M.

WASHER AMANA NTW4516FW3 Replaced control and unit began to function as designed. Job complete.

Near Harvester Rd, Malibu, CA 90265
Joe M.

Joe M.

LAUNDRY MAYTAG MHW8200FC0 Replaced control and ran unit through diagnostic test. Unit appears to be functioning as designed. Job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KUDE60HXSS1 Didn’t get tool customer didn’t answer but it’s no big deal I don’t even know what tool I left.; ordrng 1 WPW10481115 (panel-cntl) and 1 WPW10503548 (retainer)

Near Malibu Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KUDE60HXSS1 Unit needs a new control because it is not operating as designed. Unit needs bottoms retainers as well because they are missing ; ordrng 1 WPW10481115 (panel-cntl) and 2 WPW10503548 (cables)s

Near Malibu Rd, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL MDG5500AWW Unit needs a igniter due to making a smell everytime it starts to burn. Ordering part.; ordrng 1 WP33002789 (igniter as)

Near Paseo Hidalgo St, Malibu, CA 90265
Joe M.

Joe M.

MICROWAVE JENN-AIR JMW3430WP02 7728846450Spoke to techline the only part we have not replaced that could be part of the issue would be the harness. I am going to replace control again because he said it is likely unit needs a control as well. Please schedule for Friday ; ordrng 1 W10174376 (harns-wire)

Near Delaplane Rd, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WGD8620HW0 Unit needs a service kit because it has a f3e3 error code ordering part; ordrng 1 W11417164 (SERVICE KIT )

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KUDE60HXSS1 Control board was not responding to commands. I recalibrated control and unit began to function as designed. Job complete

Near Malibu Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER WHIRLPOOL WFG320M0BB2 Unit is giving a error code for a lock. Lock is also broken physically ordering part.; ordrng 1 WPW10443885 (door lock)

Near Broad Beach Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL MVWX655DW Lid latch would not sense that it was closed causing unit to not know unit lid was down. Replaced lid latch and unit began to function as designed.

Near Zuma View Pl, Malibu, CA 90265
Joe M.

Joe M.

LAUNDRY MAYTAG MHW8200FC0 Replaced pressure switch and machine began to function as designed.

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MVWX655DW1 Replaced washplate motor and gearcase

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE334GPS0 U it is not cleaning due to the sump assembly not spraying water and the spray arms being clogged. Ordering parts.; ordrng 1 W11101428 (arm-spray) and 1 W11178672 (pump&motor) and 1 WPW10448645 (spray arm)

Near Bonsall Dr, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced thermister making Tuesday checkup appointment.

Near Wakecrest Dr, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRSC503ESS01 I’ve maker had physically exploded ice taken pictures in as Mobile this is a new issue. Ordering parts.; ordrng 1 W10873791 (icemaker)

Near Broad Beach Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MVWX655DW1 Unit needs a gear case and motor due to gearcase overworking motor due to rusting will also need a washplate due to washplate being stuck to unit. Replaced lid latch and while testing unit found these parts to be the reason the lid lock went out in the first place.; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

STOVE KITCHENAID KCGC558JSS00 Ordering parts ; ordrng 1 W10892340 (IGNITER) and 1 W11344433 (HARNESS)

Near Cloudcroft Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW92HEFC0 Replaced parts tested unit. Unit is functioning as designed

Near Horizon Dr, Malibu, CA 90265
Joe M.

Joe M.

M/W OTR KITCHENAID KHMS2050SSS Unit needs a control board due to control board being unable to accept commands. Customer will call if they want it repaired WP8206635

Near Paradise Cove Rd, Malibu, CA 90265
Rich S.

Rich S.

REFRIGERATOR JENN-AIR JFC2290VEP8 Replaced bad icemaker.

Near Heathercliff Rd, Malibu, CA 90265
Rich S.

Rich S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Defrosted evaporator. Replaced harness and thermistor. Operating as designed.

Near Zuma Bay Way, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KSSS42FMX00 Replaced bimetal job complete

Near Boniface Dr, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WGD6620HW0 Replaced thermister kit unit is heating. Job complete.

Near Malibu Cove Colony Dr, Malibu, CA 90265
Joe M.

Joe M.

COOKTOP JENN-AIR JED3536GS01 Replaced cooktop job complete

Near Pompano St, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced fan scroll. Customer wants new drawers because they are hard to open

Near Wakecrest Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MVWX655DW1 Units lid lock is constantly locking and unlocking causing unit to not function properly.; ordrng 1 W11307244 (latch)

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced ice maker and drain kit. I’ve maker began to dispense water from water valve into it. Job complete

Near Decker Edison Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW92HEFC0 Unit needs a control and a pressure sensor because it is not sensing when the tub is empty . Ordering part. ; ordrng 1 W10911024 (panel-cntl) and 1 WPW10448876 (switch-wl)

Near Horizon Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER AMANA NTW4516FW3 Unit needs a new control because the control is not advancing cycle. Ordering part.

Near Harvester Rd, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHEN AID KRFC300ESS01 Gasket was just flipped upside down

Near Rey De Copas Ln, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW88HEAW0 Unit needs a new control; ordrng 1 W10422888 (cntrl-elec) and 1 WPW10446421 (panel-cntl)

Near Malibu Colony Rd, Malibu, CA 90265
Joe M.

Joe M.

DRYER AMANA NED4655EW1 Unit was not drying due to dryer blower house omg being blocked. Removed blockage and unit began to function as designed. Job complete

Near Harvester Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFC7500VW0 Replaced switch and latch. Tested unit. Job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

ICEMAKER WHIRLPOOL KUID508ESS1 Replaced recirculating pump job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KSSS42FMX00 Sr 7727949901 rich came out and spoke to Techline and found unit needs a bimetal ordering part ; ordrng 1 2182381 (BI METAL)

Near Boniface Dr, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Unit needs a new door because the door currently on the unit will not seal; ordrng 1 W11435354 (DOOR)

Near Heathercliff Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MHW8630HC0 Unit needs a new dispenser due to the dispenser not letting soap out. Ordering dispenser ; ordrng 1 W11465557 (DISPENSER )

Near Broad Beach Rd, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WGD6620HW0 Unit has a f3e3 error code there is a service pointer for this part. Ordering part; ordrng 1 W11417087 (INLET THERMISTER KIT )

Near Malibu Cove Colony Dr, Malibu, CA 90265
Joe M.

Joe M.

COOKTOP JENN-AIR JED3536GS01 Unit need a cooktop due to cooktop having cracks in it ordering part.; ordrng 1 W11051472 (cooktop)

Near Pompano St, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WGD8620HC1 Unit needs a control because it’s heater relay will not turn igniter on. Ordering partContacted whirlpool and they cannot get part faster ; ordrng 1 W11410330 (CONTROL )

Near Surfwood Rd, Malibu, CA 90265