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Local Reviews
for Malibu, CA
Powered by Fluid LOCALPatsy
Patsy - Malibu, CA
Jesus was helpful and attentive re the repair work.
Response from Appliance Repair Specialist:
Hello Patsy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Best repair person ever!
Pat - Malibu, CA
Great, competent service. Didn't mind my looking over his shoulder. Obviously knows what he's doing. A+
Service under warranty
Shray - Malibu, CA
Timely - Professional - Knowledgeable Service
Wyant - Malibu, CA
The technician showed up on time and after five minutes knew exactly what needed to be done. He was very professional and personable. Washer is now fully operational.
Response from Appliance Repair Specialist:
Hi Wyant, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, nice man.
Karen - Malibu, CA
Response from Appliance Repair Specialist:
Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
efficient, great service
Kathleen - Malibu, CA
Here on time. Diagnosed problem quickly and fixed it.
Response from Appliance Repair Specialist:
Hello Kathleen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Drew
Drew - Malibu, CA
Jesus handled a very difficult job with professionalism and kindness. My stacked washer/dryer was almost impossible to work on given its location. Thank you Jesus for not walking away.
Response from Appliance Repair Specialist:
Hello Drew, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Jesus Castanon is excellent
Latana - Malibu, CA
Five Star Review
Joseph - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joseph, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
GREAT SERVICE - VERY GOOD EXPERIENCE
Patricia - Malibu, CA
Response from Appliance Repair Specialist:
Hi Patricia, We are happy to hear that we were able to get your appliance working. We appreciate your business.
Expert, knowledgeable service
BREAKSTONE - Malibu, CA
Jesus is fabulous. No nonsense, knows his stuff, yet extremely pleasant to have in my home. Would highly recommend!!!
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Very knowledgeable, fast and efficient
Sally - Malibu, CA
Response from Appliance Repair Specialist:
Hello Sally, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Excellent service!
Joan - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joan, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Service with a Smile
Margery - Malibu, CA
Response from Appliance Repair Specialist:
Hello Margery, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Great service clean, fast and reliable
Martin - Malibu, CA
Was nice to have him fixing my refrigerator, he was on time his work was very clean.
Response from Appliance Repair Specialist:
Hello Martin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Great service
MOREA - Malibu, CA
Great service!
Response from Appliance Repair Specialist:
Hi Kathryn, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Nadine
TILLEY - Malibu, CA
Friendly, knowledgeable, helpfull. Got the job done, was careful about his surroundings. Put everything back the way it belonged.
Response from Appliance Repair Specialist:
Hi Nadine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!
Jesus C.
WASHER WHIRLPOOL MLG2000AWW Customer states that unit stops before rinsing. Checked unit and dianthus find any faults.Found the cold water faucet closed. Customer states that faucet was never touched. Prior visit unit was over suds and completing cycle. Unit is working as designed
Jesus C.
WASHER AMANA NTW4516FW3 "Customer states that unit is not completing cycle. Ran diagnostics and no error codes found. Ran manual test and actuated valves,drain pump and spin cycle. Calibrated unit and ran auto test. Customer instruct on soap usage. Unit is working as design."
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Customer states that alarm on unit turned on scream times. Document with techline and got temperature reading. Pulled unit out and replaced housing. Installed new housing and assembled unit. Unit is now working as designed
Jesus C.
KITCHEN KITCHENAID KDTM404ESS3 Customer states that unit is not working. Checked unit and unit panel was locked. Unlocked panel and ran diagnostics. Unit passed test and it’s working as design.
Jesus C.
WASHER WHIRLPOOL MLG2000AWW "Customer states that unit is not doing final spin. Ran unit and moved dial to spin cycle. Unit was not spinning. Removed from panel and door. Unplugged unit and removed hoses, pressure switch. Found pressure switch clogged. Removed debris and assembled unit. Tested unit and it’s now working as design. Instruct customer on soap usage."
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer states that unit is not working. Checked unit and ran test. Removed connector from unit and getting 118 vac. Unplugged unit and removed racks and motor. Installed new pump and motor. Assembled unit and plugged back in. Ran diagnostics and passed. Unit is now working as design. 4-3 motor Not running 5-1. Door stuck open
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 Customer states that unit is not cooling. Checked unit and found the return vent iced up. Removed rack and evaporator cover. Defrosted all the ice and sealed liner. Assembled unit and unit is now working as designed
Jesus C.
DRYER MAYTAG MGDB765FC0 Customer states that unit is not starting. Checked unit has found error code. Ran unit and tested. Customer was pressing to hard on start button. Customer instruct on proper usage. Unit is working as design. F2-E1.
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 "Disconnected unit and removed refrigerator door. Removed center mullion and removed screws. Replaced evaporator fan and assembled. Removed filter and unit started to leak, turn water off. Removed lower grill and replaced control. Placed filter back and checked for leaks. Need to replace filter housing. Ordered part. ; ordrng 1 WP2225521 (housing)"
Jesus C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that unit freezer is too cold. Checked unit and ran diagnostic. Replaced the control board and retest unit. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE334GPS0 Customer states that upper rack broke. Checked unit and found left side rack broken. Pulled unit out 8 inches and removed racks. Installed new racks and assembled unit. Ran unit auto test and passed. Unit is working as design.
Jesus C.
OVEN IKEA IBS350PXS01 Turned power off and removed UI panel. Removed cover and removed display. Installed new display and assembled unit. Turned power on and tested. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL MHW7100DW0 Customer states that unit is giving error code. Ran diagnostics and found error code. Ran auto test and passed Pulled unit out and removed top cover. Inspected airtrap and pressure hose. Ran test per tech sheet and found to replace pressure switch. Replaced pressure switch and tested unit. Now works as desgned. Job completed.
Jesus C.
DISHWASHER KITCHENAID KDTE704DSS0 Removed racks and drain pump assembly. Installed new pump and assembled unit. Tested unit and verified that unit is not leaking. Unit is now working as designed.
Jesus C.
OVEN IKEA IBS350PXS01 Powered down unit and pulled unit out. Replaced thermistor and powered unit back on. Unit not responding. Turned power off and replaced control board. Turn power back on and unit is working. Tried to set clock and unit dial not responding. Turn power back off and replaced user interface. Turned back power and display not responding. Ordering part. ; ordrng 1 WP4452999 (display)
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08
Jesus C.
WASHER MAYTAG MHW8100DC0
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Checked unit and pulled unit out. Inspected unit door links and hinges. Placed old stricker back in place and door to be closing better. If problem persist to order new tub.
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 Customer states that unit fresh side section not cooling. Removed evaporator cover and found the return vent iced up
Jesus C.
DISHWASHER KITCHENAID KDTE704DSS0 "Customer states that unit is leaking. Checked unit and ran diagnostics. Found gasket on motor pump,leaking. Ordered part; ordrng 1 WPW10554963 (pump&motor)"
Jesus C.
OVEN IKEA IBS350PXS01 Removed back cover and tester thermistor and it’s a bad part
Jesus C.
OVEN IKEA IBS350PXS01 Customer states that oven not working. Pulled unit out and found the real fuse bad. Ordering part. ; ordrng 1 WPW10545255 (fuse-thrml)
Jesus C.
MICROWAVE WHIRLPOOL WOS51EC0AW03 Customer states that unit is not powering on. Pulled unit out 6 inches and tested thermal fuse. Found bad fuse and installed new fuse and assembled. Set time and tested. Unit is working as design.
Jesus C.
OVEN IKEA IBS350PXS01 Need to order oven control also. ; ordrng 1 WP8303093 (cntrl-oven)
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08 Customer states that unit is still not making ice. Checked the optics and not responding. Installed new optics and reset power to unit. Icemaker started to cycle. Also customer states that unit makes a vibrating noise. Heard the noise but could not find the source of where it’s coming from. Customer will call back if noise comes back. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS3215DHW01 Customer unit has front build up on damper. Removed damper and properly installed back in place. Found the foam obstructing freezer door allowing air to go through and create frost. Unit is now working as design.
Jesus C.
OVEN AMANA AGG222VDW4 Customer states that oven door came off and it has been happening for a while. Checked unit and found the right side hinge out of place. Got pliers and pulled hinge back in place. Adjusted door and tested. Unit is now working as design.
Jesus C.
WASHER MAYTAG LAT9800AWW Installed new valve inlet and assembled unit. Tested unit and it’s now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer states that unit refrigerator handles loose. Checked unit and found handles not tight enough. Tighten all set screws on both handles. Tested operation and unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Customer states that unit is not cooling. Customer defrosted tech Removed power and removed evaporator cover. Defrosted some ice that was left over on evaporator. Installed new control board. Plugged unit back on and ran test 40. Unit is creating frost pattern. Installed evaporator cover and assembled unit. Unit is now working as designed
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Customer states that unit over temp alarm going off. Checked unit and found the refrigerator liner not sealed properly. Also found the evaporator fan on refrigerator not turning on. Removed grill and control cover. Checked for voltage to upper fan on pins 9/12 and getting 0 vdc. Placed leads on pins 9/11 and lower fan getting 11.9 vdc. Ordering new control board and fan assembly. J6 connectorUpper fan /PinsBrn 11/ Red 12. 0 vdcLower fan / Pins Brn 11/ Red 13. 11.9 vdc; ordrng 1 W10772918 (harns-wire) and 1 W10854409 (motor-evap) and 1 WPW10788697 (cntrl-elec)
Jesus C.
WASHER AMANA NTW4516FW3 Customer states that unit is not responding. Checked unit and not power to control. Removed panel and voltage to control is 118 vac. Removed power and control board. Installed new control and assembled unit. Plugged unit back in and calibrated. Ran auto test and passed. Unit is now working as design.1-424-644-4660
Jesus C.
WASHER AMANA NTW4516FW3 Customer states that unit is not responding. Checked unit and not power to control. Removed panel and voltage to control is 118 vac. Removed power and control board. Installed new control and assembled unit. Plugged unit back in and calibrated. Ran auto test and passed. Unit is now working as design.1-424-644-4660
Jesus C.
WASHER MAYTAG LAT9800AWW
Jesus C.
DISHWASHER WHIRLPOOL KUDD03STSS2
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Removed front panel and replace door latches and strike. Adjusted unit feet and tested. Unit is now working as design.
Jesus C.
WASHER MAYTAG MVWB765FW1 Customer states that unit is not Filling. Ran test and found several error codes. Unplugged unit and remove UI panel. Turned off water and removed hoses. Removed valve and assembled unit. Calibrated unit and ran auto test. Unit is now working as design.F3-E2. Inlet water tempF0-E4 spin limited by water temperatureF2-E1. Stuck button
Jesus C.
RANGE JENN-AIR JES9800CAS01 Unplugged unit and removed panel. Removed control board and disconnected. Installed new panel and assembled unit. Plugged unit back in and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08 Turned unit off at main panel. Removed icemaker bin and freezer drawer. Removed optics and installed new. Assembled unit and turned power on. Unit did not cycle. Turned unit back off and inspected optics and icemaker. Removed icemaker and checked proper connection.
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Customer states that unit is not latching and open during cycle. Checked unit and inspected latch mechanism. Removed front panel and checked for any obstructions. Assembled and unit is not latching. Removed upper rack and unit is not closing properly.5-1 door lock error ; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)