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Local Reviews
for Malibu, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 47 customer reviews

Map of Malibu, CA

Kitchen Aide ice maker




Review of Appliance Repair Specialist

I would NOT Recommend KitchenAide. It has broken in the first 10 months. Then it broke again a few months later. Joe has replaced every part with something new and it still doesn’t work. Joe has been very polite and professional and worked very hard to get the machine working even though it is still broken.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to improve our service. We appreciate your time and business.


Map of Malibu, CA

Steve




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Map of Malibu, CA

Great service




Review of Appliance Repair Specialist

Joe was Awesome!


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Malibu, CA

Not the best experience




Review of Appliance Repair Specialist

The technician arrived without a mask and did not put one on until I provided it and asked that he wear it. Was disappointing during a pandemic.


Response from Appliance Repair Specialist:

Hi Joy, thank you for writing a review, we sincerely appreciate you bringing this matter to our attention. Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to better your experience with our company. We appreciate your time and business.


Map of Malibu, CA

Milton




Review of Appliance Repair Specialist

First part didn’t fix problem, but next one did. Excellent service!


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Map of Malibu, CA

Refrigerator repair




Review of Appliance Repair Specialist

Joe showed up exactly on time. Had the part. Explained the service and part use. Very pleasant and great attitude.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Map of Malibu, CA

Great value!




Review of Appliance Repair Specialist

Our technician, Joe, went out of his way to make sure we received great service at a great price.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Malibu, CA

Great service, once he got here




Review of Appliance Repair Specialist

I gave the technician 5 stars, but the office, not so much. This was rescheduled 4 times and never at our request!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Malibu, CA

employee was great




Review of Appliance Repair Specialist

Thank you employee was great


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Malibu, CA

Great Job!




Review of Appliance Repair Specialist

The repair man was knowledgeable, pleasant and efficient. Problem solved.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Denham




Review of Appliance Repair Specialist

He was great and very knowledgeable


Response from Appliance Repair Specialist:

Thank you for the great review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Great.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Totally Professional.




Review of Appliance Repair Specialist

A faulty Fridge is a mess to deal with -any time. During our lockdown.. a disaster. APS is the most professional appliance service organization we’ve ever experienced. It’s a Rare pleasure to work with them.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Washer repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Cody




Review of Appliance Repair Specialist

Professional quick thanks


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Amazingly helpful




Review of Appliance Repair Specialist

Amazingly helpful and on time.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an amazing experience with Appliance Repair.


Great Service!!!




Review of Appliance Repair Specialist

Izzy was fabulous! Explained our problem and fixed it!! I highly recommend Izzy!


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Awful




Review of Appliance Repair Specialist

This company has no respect for a customer’s time. After waiting 5 hrs for them to evaluate the problem (butter compartment didn’t close properly), they had to order the part. After guaranteeing me the first spot of the route so I didn’t have to wait as long the next time, they still made me wait an additional 2 hrs. That’s 7 hrs for a new butter compartment that just snaps into position (a less than 5 minute visit).


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Kitchen aid




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist

Happy customer


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Repair took 2 weeks




Review of Appliance Repair Specialist

Jesus quickly trouble-shot the problem on his first visit, and quickly repaired it on his second visit.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Extremely competent, very efficient and intelligent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


good tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


the tech was wonderful, the problem needs further work




Review of Appliance Repair Specialist

I appreciate that Jesus took the time to explain what he was doing in detail during the repair. He has a very pleasant manner and good people skills. As for convenience? I am not blaming the tech, but of course it is not convenient to have to wait for appointment date from an ice chest, again. Unfortunately, the repair needs another service call.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service, Nice Guy!




Review of Appliance Repair Specialist

Jesus Castanon from Appliance Repair is one of the best, most pleasant, professional and experienced repair persons I’ve ever dealt with. I would highly recommend him.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Jesus was great




Review of Appliance Repair Specialist

Service Tech Jesus was great, service was fast and professional.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Jesus Castanon - Repair Specialist Extraordinaire




Review of Appliance Repair Specialist

Mr. Castanon was prompt. He explained everything he did in a way that I could understand and he was courteous. He obviously takes great pride in his work and cleaned up his work area and took away all trash. He was top notch. We highly recommend him and we say, Thank you, Mr. Castanon"!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Patsy




Review of Appliance Repair Specialist

Jesus was helpful and attentive re the repair work.


Response from Appliance Repair Specialist:

Hello Patsy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Best repair person ever!




Review of Appliance Repair Specialist

Great, competent service. Didn't mind my looking over his shoulder. Obviously knows what he's doing. A+


Service under warranty




Review of Appliance Repair Specialist


Timely - Professional - Knowledgeable Service




Review of Appliance Repair Specialist

The technician showed up on time and after five minutes knew exactly what needed to be done. He was very professional and personable. Washer is now fully operational.


Response from Appliance Repair Specialist:

Hi Wyant, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service, nice man.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Rich S.

Rich S.

ICE MACHINE KITCHENAID KUIX505ESS2 Reroute for part. Open grid heater.; ordrng 1 W10919199 (grid-cuttr)

Near Lunita Rd, Malibu, CA 90265
Joe M.

Joe M.

RANGE KITCHENAID KFGD500ESS04 Unit needs a new gas valve due to gas valve feeding to to much gas to burner. Ordering part.; ordrng 1 WPW10546238 (valve-gas)

Near Harvester Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTM354DSS5 Unit needs new control boards because they are not operating correctly.; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (CONTROL)

Near Anacapa View Dr, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHEN AID KDTE254ESS1 seized pump ad motor Unit needs a pump and motor assembly. Ordering part.; ordrng 1 W10902372 (pump&motor)

Near Seagull Way, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL MHW8630HC3 Replaced valves and tested unit job complete

Near Sea Ln Dr, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WGD5620HW Unit needs a igniter ordering part.; ordrng 1 279311 (ignitor kit & bracke)

Near Mulholland Hwy, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WGD8620HC1 Ordering motor and dryer repair kit.; ordrng 1 4392067 (dryer repair kit) and 1 W11086656 (motor-drve)

Near Malibu Rd, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRFC704FPS02 Replaced ice maker and ice container job complete

Near Las Flores Canyon Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MHW6630HW0 Replaced parts and tested unit job complete

Near Heathercliff Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MHW8200FW0 7726902276Concession Mu956u9dp1Spoke to whirlpool and they have informed me control is bad. Ordering part. ; ordrng 1 W11201292 (cntrl-elec) and 1 W11218376 (console)

Near Heathercliff Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW6620HC0 Unit needs a stator and acu due to f8 error codes. ; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR)

Near Lorine Ln, Malibu, CA 90265
Joe M.

Joe M.

DRYER WHIRLPOOL WED6620HC1 Dryer needs a motor ordering part.; ordrng 1 W11364931 (MOTOR)

Near Lorine Ln, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL KBFN506ESS01 P8 peg was unplugged from control board

Near Via Linda St, Malibu, CA 90265
Joe M.

Joe M.

ICE MACHINE KITCHENAID KUIX505ESS2 Spike to whirlpool techline. They are going to send a different company out to this customer

Near Lunita Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Called customer she needs a stop ordered ; ordrng 1 WPW10508950 (stop)

Near Paradise Cove Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE234GBL0 Replaced wheel and heater job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

RANGE WHIRLPOOL WEG745H0FS01 Replaced spark module job complete

Near Cross Creek Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW92HEFC0 Replaced drawer job complete

Near Horizon Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW87HEDW0 Unit has no mold on gasket. Ordering gasket ; ordrng 1 W11106747 (bellow)

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW5620HW0 Unit needs a bellow because the bellow is torn causing unit to leak ; ordrng 1 W11314648 (bellow)

Near Manzano Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER MAYTAG MHW8630HC0 Spoke to whirlpool techline about prior history of unit. Nothing more can be done for dispenser . The customer needs to consult whirlpool customer service about unit

Near Broad Beach Rd, Malibu, CA 90265
Joe M.

Joe M.

ICE MACHINE KITCHENAID KUIX505ESS2 Replaced control job complete

Near Lunita Rd, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE404DSS0 Units inner door ; ordrng 1 WPW10467367 (door-inner)

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW8620HW1 Replaced harness and tested unit job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW6620HW0 Replaced control job complete

Near Morning View Dr, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced parts job complete

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

RANGE JENN-AIR JGRP536WP01 Igniter did not fix unit. Unit will need a gas valve. Please sync this job up with prior job at ladies house this is the same machine ; ordrng 1 W11193822 (regulator)

Near Vista Pacifica, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTE404DSS0 job complete. Unit is now staying in after second drain.

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL KBFN506ESS01 Replaced control and tested unit. Job complete

Near Via Linda St, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KBSD606ESS01 customer could not get water filter into housing do to debris blocking water filter housing. Removed debris and put valve in. Unit is functioning as designed. Job complete.

Near Grayfox St, Malibu, CA 90265
Joe M.

Joe M.

DISHWASHER WHIRLPOOL KDTE334GPS Units straps were broken causing door to open. Replaced strap and unit began to function as designed. Job complete

Near Deerhead Rd, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW8620HW1 Replaced acu found unit also has a harness that is bent causing it to not hook up to acu correctly. Ordering harness. Please schedule this call ASAP will need helper again. ; ordrng 1 W11318752 (harns-wire)

Near Pacific Coast Hwy, Malibu, CA 90265
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRF535SWHV Units door is leaking air. Ordering new door. ; ordrng 1 W10436252 (frz door gasket(blk)) and 1 W10919637 (dor-fip)

Near Wakecrest Dr, Malibu, CA 90265
Joe M.

Joe M.

WASH/DRY COMBO WHIRLPOOL LTG6234DQ1 Unit needs a gearcase because it has broken off the shaft and is now making a lot of noise while spinning. Unit also needs feed dogs because it is unable to spin. ; ordrng 1 3360629 (gear case) and 1 80040 (agitator dogs)

Near Coastline Dr, Malibu, CA 90265
Joe M.

Joe M.

RANGE WHIRLPOOL WEG745H0FS01 Unit needs a spark module board because it is not sending power to igniter. Ordering part.; ordrng 1 W10860916 (module-spk)

Near Cross Creek Rd, Malibu, CA 90265
Joe M.

Joe M.

OVEN KITCHENAID KOCE507ESS05 Replaced thermostat unit is functioning as designed.

Near Seafield Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL JIE4115GS00 Customer was not pressing the correct area to turn unit on. Instructed customer of correct are job complete

Near Blue Dane Ln, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW92HEFC0 Unit is dispensing to much soap ; ordrng 1 WPW10250742 (drawer)

Near Horizon Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL WFW6620HW0 Units control is not operating ordering part. Control will opt allpw cycle to start.; ordrng 1 W11322905 (cntrl-elec)

Near Morning View Dr, Malibu, CA 90265
Joe M.

Joe M.

WASHER WHIRLPOOL NTW4516FW3 Replaced control and tested unit job complete

Near Decker School Rd, Malibu, CA 90265