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Local Reviews
for Malibu, CA
Powered by Fluid LOCALTimely - Professional - Knowledgeable Service
Wyant - Malibu, CA
The technician showed up on time and after five minutes knew exactly what needed to be done. He was very professional and personable. Washer is now fully operational.
Response from Appliance Repair Specialist:
Hi Wyant, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, nice man.
Karen - Malibu, CA
Response from Appliance Repair Specialist:
Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
efficient, great service
Kathleen - Malibu, CA
Here on time. Diagnosed problem quickly and fixed it.
Response from Appliance Repair Specialist:
Hello Kathleen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Drew
Drew - Malibu, CA
Jesus handled a very difficult job with professionalism and kindness. My stacked washer/dryer was almost impossible to work on given its location. Thank you Jesus for not walking away.
Response from Appliance Repair Specialist:
Hello Drew, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Jesus Castanon is excellent
Latana - Malibu, CA
Five Star Review
Joseph - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joseph, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
GREAT SERVICE - VERY GOOD EXPERIENCE
Patricia - Malibu, CA
Response from Appliance Repair Specialist:
Hi Patricia, We are happy to hear that we were able to get your appliance working. We appreciate your business.
Expert, knowledgeable service
BREAKSTONE - Malibu, CA
Jesus is fabulous. No nonsense, knows his stuff, yet extremely pleasant to have in my home. Would highly recommend!!!
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Very knowledgeable, fast and efficient
Sally - Malibu, CA
Response from Appliance Repair Specialist:
Hello Sally, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Excellent service!
Joan - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joan, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Service with a Smile
Margery - Malibu, CA
Response from Appliance Repair Specialist:
Hello Margery, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Great service clean, fast and reliable
Martin - Malibu, CA
Was nice to have him fixing my refrigerator, he was on time his work was very clean.
Response from Appliance Repair Specialist:
Hello Martin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Great service
MOREA - Malibu, CA
Great service!
Response from Appliance Repair Specialist:
Hi Kathryn, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Nadine
TILLEY - Malibu, CA
Friendly, knowledgeable, helpfull. Got the job done, was careful about his surroundings. Put everything back the way it belonged.
Response from Appliance Repair Specialist:
Hi Nadine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!
Jesus C.
DISHWASHER WHIRLPOOL KUDD03STSS2
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Removed front panel and replace door latches and strike. Adjusted unit feet and tested. Unit is now working as design.
Jesus C.
WASHER MAYTAG MVWB765FW1 Customer states that unit is not Filling. Ran test and found several error codes. Unplugged unit and remove UI panel. Turned off water and removed hoses. Removed valve and assembled unit. Calibrated unit and ran auto test. Unit is now working as design.F3-E2. Inlet water tempF0-E4 spin limited by water temperatureF2-E1. Stuck button
Jesus C.
RANGE JENN-AIR JES9800CAS01 Unplugged unit and removed panel. Removed control board and disconnected. Installed new panel and assembled unit. Plugged unit back in and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08 Turned unit off at main panel. Removed icemaker bin and freezer drawer. Removed optics and installed new. Assembled unit and turned power on. Unit did not cycle. Turned unit back off and inspected optics and icemaker. Removed icemaker and checked proper connection.
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Customer states that unit is not latching and open during cycle. Checked unit and inspected latch mechanism. Removed front panel and checked for any obstructions. Assembled and unit is not latching. Removed upper rack and unit is not closing properly.5-1 door lock error ; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)
Jesus C.
WASHER WHIRLPOOL WFW9550WWOO Customer states that unit is not working. Ran diagnostics and found several error codes. Ran auto tested and unit would not drain them afterwards would give error code F-01. After error code unit would not allow any selections. F-21. Long drainF-26. Door lock errorF-01; ordrng 1 W10251767 (CONTROL) and 1 WPW10253483 (latch) and 1 WPW10730972 (pump-water)
Jesus C.
WASHER WHIRLPOOL WTW7000DW3 Customer states that unit is not working. Ran unit and found error code. Manual test and cold water not actuating. Unplugged unit and removed unit. Turned water valve off and disconnected hoses. Removed valve and installed new. Assembled unit and tested. Unit is working as design.F8-E1 long fill
Jesus C.
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer states that freezer has ice near door. Open door and found ice around door. Sealed liner on freezer. Adjusted left foot to level doors. Unit is working as design.; used 1 W10841140 (ADHESIVE) from stock
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08 "Customer states that unit icemaker not working. Tested unit and found the optics not working. Gave customer quote and approved ordered part. W10757851 (cntrl-elec)"
Jesus C.
DISHWASHER KITCHENAID KUDS01FLSS1 Removed panel and thermal fuse. Installed new part and assembled unit. Tested unit and it’s now working as design.
Jesus C.
DRYER MAYTAG MGD5500FW1 "Customer states that unit has gas leak internally. Checked unit and inspected gas line for leaks by applying soapy water. Did not find leaks, but as a security measure replaced gas burner. Units were stack and very hard to get to. Was able to manage and disassembled unit. Removed gas burner and installed new. Assembled unit and didn’t find any signs of gas leaks. Unit is now working as design."
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Customer states that unit is not washing properly. Checked unit and ran full diagnostics. Found the fill water not working. Turned water off and removed valve. Installed new valve and assembled unit. Tested unit and it’s now filling. Unit is working as design.
Jesus C.
DRIYER KENMORE 110.787227 Customer states that unit is making a screeching noise. Checked unit found the idler wheel bad. Gave customer quote and approved service. Removed power and disassembled unit. Cleaned out inside unit and installed dryer kit. Assembled unit and tested.
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Turned unit off and removed control board. Installed new control board and assembled unit. Unit is now working as design.
Jesus C.
DISHWASHER KITCHENAID KUDS01FLSS1
Jesus C.
DISHWASHER KITCHENAID KUDS01FLSS1 Removed door and removed latch assembly. Installed new latch and tested unit. Ran diagnostics and passed. Unit is now working as design.
Jesus C.
WASHER MAYTAG MVWC416FW1 Removed agitator barrel and installed new part. Removed agitator and installed new. Ran test and passed. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL MHW4200BW0 Customer states that unit is giving error code. Checked unit and found several codes. Pulled unit out and removed back panel and removed drain filter pump. Found sock stuck inside filter. Removed filter and cleaned out pump. Assembled unit and tested. Unit is working as designed.
Jesus C.
WASHER MAYTAG MHW5630HW0
Jesus C.
DISHWASHER KITCHENAID KDTM404ESS3 Removed front door panel and console. Installed new console and assembled unit. Ran diagnostics and passed. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE704DPA0 "Customer states that unit is not working. Checked unit and found drain pump not draining; ordrng 1 WPW10531320 (pump-drain)"
Jesus C.
DISHWASHER KITCHENAID KUDS30IXSS4
Jesus C.
DRIYER WHIRLPOOL WGD90HEFW0 "Customer states that unit is making noise when turning. Checked unit and found drum rubbing against right side. Removed top panel and front assembly. Straighten right side panel and from bulk head. Assembled unit and tested. Also found the gas line leaking gas, advised customer to replace valve. Unit is working as design."
Jesus C.
DISHWASHER KITCHENAID KDTE704DPA0 Removed kick plate and removed access water. Removed drain pump and installed new drain pump. Assembled unit and tested. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL MLG2000AWW "Customer states that unit is leaking water. Checked unit and removed from and back panel. Inspected hoses, bellow, drain pump and drain hose. Found the drain hose to far in that unit could of been syphoning. Ran several cycle and unit is working as design.17608620046Office collected service call $125.00"
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Unplugged unit and removed UI panel. Removed control and installed new control. Assembled unit and calibrated. Ran diagnostics and passed. Unit is now working as design.
Jesus C.
DRYER WHIRLPOOL WED5000DW2 Customer states that unit is not drying. Checked unit and found the vent clogged. Unit is not heating. Removed back cover and found the thermal fuse bad due to poor ventilation. Replaced thermal fuse and assembled unit. Ran unit without vent hooked up and tested. Unit is now working as design.; used 1 WP3392519 (THERMAL FUSE) from stock
Jesus C.
OVEN WHIRLPOOL JJW9627DDB Trade partners Jenn-AirBridgetSr#7723793273
Jesus C.
REFRIGERATOR WHIRLPOOL KSSC48FMS03 Customer cancelled
Jesus C.
MICROWAVE WHIRLPOOL KCMS145JSS1 "Customer states that microwave not heating. Tested unit by placing a cup of water and not heating. Pulled unit out and removed outer panel. Tested components and found diode not working. Replaced diode and plugged unit on, tested and it’s working. Assembled unit and placed back in cabinet. Unit is now working as design. Customer paid in full $261.94 for both units see job #231947 for details.; used 1 W10492278 (DIODE) from stock"
Jesus C.
WASHER MAYTAG MVWC416FW1 Customer states that unit washplate broke. Checked unit and found the wash plate spline worn out and also the barrel no longer catching on washplate. Ordered part.; ordrng 1 W10836692 (agitator)
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Customer states that unit sometimes alarm goes off and can’t reset. Checked unit and it s working. Called techline and recommend replaced pbc board. Order part.DaveSr#7724163271; ordrng 1 WPW10788697 (cntrl-elec)
Jesus C.
WASHER MAYTAG MVWC416FW1 Customer states that unit washplate broke. Checked unit and found the wash plate spline worn out and also the barrel no longer catching on washplate. Ordered part.; ordrng 1 W10836692 (agitator)
Jesus C.
DISHWASHER KITCHENAID KDTM404ESS3 Customer states that UI panel is cracked upon delivery. Checked unit and found the UI panel upper right corner cracked. Ordering part.; ordrng 1 W11114745 (console)
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Customer states that unit is not filling properly and won’t finish cycle. Checked unit and no error codes found. Per service pointer replace control board. Ordered part.; ordrng 1 W11116590 (cntrl-elec)
Jesus C.
RANGE WHIRLPOOL WFE320M0ES0 "Unplugged unit and raised top panel, replace burner. Assembled unit and plugged back in. Tested unit and it’s now working as design."
Jesus C.
DISHWASHER KITCHENAID KDFE304DSS0
Jesus C.
RANGE WHIRLPOOL WFE320M0ES0 Customer states that right side right front burner not working. Checked unit and found burner heating element shorted. Ordering part.; ordrng 1 W10823696 (elmnt-surf)
Jesus C.
WASH/DRY COMBO MAYTAG MLE2000AYW "Customer states that unit is leaking water. Pulled unit out and removed hoses, water valve. Installed new valve and assembled unit. Placed unit back in place. Unit is now working as design.