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Local Reviews
for Malibu, CA
Powered by Fluid LOCALGood service
Leone - Malibu, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Amazingly helpful
Jeremiah - Malibu, CA
Amazingly helpful and on time.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an amazing experience with Appliance Repair.
Great Service!!!
Georgia - Malibu, CA
Izzy was fabulous! Explained our problem and fixed it!! I highly recommend Izzy!
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Awful
Karen - Malibu, CA
This company has no respect for a customer’s time. After waiting 5 hrs for them to evaluate the problem (butter compartment didn’t close properly), they had to order the part. After guaranteeing me the first spot of the route so I didn’t have to wait as long the next time, they still made me wait an additional 2 hrs. That’s 7 hrs for a new butter compartment that just snaps into position (a less than 5 minute visit).
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Kitchen aid
Glenn - Malibu, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
Jennifer - Malibu, CA
Happy customer
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Repair took 2 weeks
Jim - Malibu, CA
Jesus quickly trouble-shot the problem on his first visit, and quickly repaired it on his second visit.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Extremely competent, very efficient and intelligent
Marby - Malibu, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
good tech
Debby - Malibu, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
the tech was wonderful, the problem needs further work
Carol - Malibu, CA
I appreciate that Jesus took the time to explain what he was doing in detail during the repair. He has a very pleasant manner and good people skills. As for convenience? I am not blaming the tech, but of course it is not convenient to have to wait for appointment date from an ice chest, again. Unfortunately, the repair needs another service call.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service, Nice Guy!
Donna - Malibu, CA
Jesus Castanon from Appliance Repair is one of the best, most pleasant, professional and experienced repair persons I’ve ever dealt with. I would highly recommend him.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Jesus was great
Georgia - Malibu, CA
Service Tech Jesus was great, service was fast and professional.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Jesus Castanon - Repair Specialist Extraordinaire
Walter - Malibu, CA
Mr. Castanon was prompt. He explained everything he did in a way that I could understand and he was courteous. He obviously takes great pride in his work and cleaned up his work area and took away all trash. He was top notch. We highly recommend him and we say, Thank you, Mr. Castanon"!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Patsy
Patsy - Malibu, CA
Jesus was helpful and attentive re the repair work.
Response from Appliance Repair Specialist:
Hello Patsy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Best repair person ever!
Pat - Malibu, CA
Great, competent service. Didn't mind my looking over his shoulder. Obviously knows what he's doing. A+
Service under warranty
Shray - Malibu, CA
Timely - Professional - Knowledgeable Service
Wyant - Malibu, CA
The technician showed up on time and after five minutes knew exactly what needed to be done. He was very professional and personable. Washer is now fully operational.
Response from Appliance Repair Specialist:
Hi Wyant, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, nice man.
Karen - Malibu, CA
Response from Appliance Repair Specialist:
Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
efficient, great service
Kathleen - Malibu, CA
Here on time. Diagnosed problem quickly and fixed it.
Response from Appliance Repair Specialist:
Hello Kathleen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Drew
Drew - Malibu, CA
Jesus handled a very difficult job with professionalism and kindness. My stacked washer/dryer was almost impossible to work on given its location. Thank you Jesus for not walking away.
Response from Appliance Repair Specialist:
Hello Drew, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Jesus Castanon is excellent
Latana - Malibu, CA
Five Star Review
Joseph - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joseph, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
GREAT SERVICE - VERY GOOD EXPERIENCE
Patricia - Malibu, CA
Response from Appliance Repair Specialist:
Hi Patricia, We are happy to hear that we were able to get your appliance working. We appreciate your business.
Expert, knowledgeable service
BREAKSTONE - Malibu, CA
Jesus is fabulous. No nonsense, knows his stuff, yet extremely pleasant to have in my home. Would highly recommend!!!
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Very knowledgeable, fast and efficient
Sally - Malibu, CA
Response from Appliance Repair Specialist:
Hello Sally, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Excellent service!
Joan - Malibu, CA
Response from Appliance Repair Specialist:
Hello Joan, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Service with a Smile
Margery - Malibu, CA
Response from Appliance Repair Specialist:
Hello Margery, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!
Great service clean, fast and reliable
Martin - Malibu, CA
Was nice to have him fixing my refrigerator, he was on time his work was very clean.
Response from Appliance Repair Specialist:
Hello Martin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Great service
MOREA - Malibu, CA
Great service!
Response from Appliance Repair Specialist:
Hi Kathryn, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Nadine
TILLEY - Malibu, CA
Friendly, knowledgeable, helpfull. Got the job done, was careful about his surroundings. Put everything back the way it belonged.
Response from Appliance Repair Specialist:
Hi Nadine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!
Joe M.
REFRIGERATOR KITCHENAID KBFC42FTS00 Replaced the control and evap fan unit is now functioning as designed. Job complete.
Joe M.
MICROWAVE WHIRLPOOL MMW5530DAW Units buttons are unusable. On inspection unfortunately part is unavailable. Customer needs to buy a new oven.Part number 74008804
Joe M.
DRYER WHIRLPOOL WGD5620HW0 Office will be contacting customer.
Joe M.
DISHWASHER KITCHEN AID KUDS30FXPA2 Dropped off retainer job complete.
Joe M.
REFRIGERATOR KITCHENAID KUDF204EPA00 Unit needs one slide and support I am ordering two because I can’t tell if it needs the right or left slide. Will only use slide that’s needed.; ordrng 1 W10789525 (support) and 1 W10789528 (support) and 1 WPW10233777 (slide)
Joe M.
DISHWASHER WHIRLPOOL KUDS02FRSS1 Customer needs a control board. Customer has decided to purchase a new machine. ; ordrng 1 WPW10084141 (cntrl-elec)
Joe M.
WASHER MAYTAG MHW8200FW0 Replaced parts unit is now functioning as designed. Job complete.
Joe M.
FREEZER WHIRLPOOL WRT108FZDW02 After replacing motor evap fan thermister and harness unit began to function as designed. Job complete.
Joe M.
DRYER WHIRLPOOL WGD5620HW0 Replaced control and acu unit is now functioning as designed. Job complete.
Joe M.
DISHWASHER KITCHEN AID KUDS30FXPA2 "Customer already paid for a retainer I need. Customer stated I can just drop it off at house,; ordrng 1 WPW10503548 (retainer)"
Joe M.
DRYER WHIRLPOOL WGD9371YW0 Units pulley is broken replaced pulley and rollers and belt unit is now functioning as designed and no longer making squealing noise. Job complete.
Joe M.
DISHWASHER WHIRLPOOL MDB8969SDH3 Replaced drain pump unit is now functioning as designed. Job complete. If smell persists I will call techline again I have a real bad sense of smell.
Joe M.
WASHER WHIRLPOOL WFW92HEFW0 Unit needs a pressure switch unit is stacked will need helper.
Joe M.
REFRIGERATOR KITCHENAID KBFC42FTS00 841.67Customers built in is chirping due to the evap fan shorting out the control. Ordering parts.; ordrng 1 W10802701 (cntrl-elec) and 1 W10822580 (evap fan motor)
Joe M.
DRYER WHIRLPOOL WGD9371YW0 Units pulley is broken replaced pulley and rollers and belt unit is now functioning as designed and no longer making squealing noise. Job complete.
Joe M.
DISHWASHER WHIRLPOOL MDB8969SDH3 Replaced drain pump unit is now functioning as designed. Job complete. If smell persists I will call techline again I have a real bad sense of smell.
Joe M.
WASHER WHIRLPOOL WFW92HEFW0 Unit needs a pressure switch unit is stacked will need helper.
Joe M.
REFRIGERATOR KITCHENAID KBFC42FTS00 Customers built in is chirping due to the evap fan shorting out the control. Ordering parts.; ordrng 1 W10802701 (cntrl-elec) and 1 W10822580 (evap fan motor)
Joe M.
REFRIGERATOR KITCHENAID KRMF706ESS01 W10822606Unit needed a auger motor and a water valve due to it not being able to make and dispense ice. Replaced parts.
Joe M.
ICE MAKER KITCHENAID KUIC18PNZS Unit has a faulty compressor causing it to not make ice.
Joe M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Unit would not power on. On inspection found unit will not power on due to harness being unplugged from power cord. After correctly installing harness unit began to function as designed. Job complete
Joe M.
ICEMAKER WHIRLPOOL WRS950SIAM01 Replaced diffuser unit is now functioning as designed. Job complete.
Joe M.
DISHWASHER KITCHEN AID KUDS30FXPA2 Unit needs a shield and retainers. Unit also needs a longer water hose. Ordering parts. Customer is getting dishwasher line.; ordrng 1 W11172908 (shield)
Joe M.
WASHER WHIRLPOOL I NEED THE MODEL getting model number so I can order drain pump.
Joe M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Unit will not cool due to fan and control not operating. Ordering parts.; ordrng 1 W10464775 (housing) and 1 WPW10128551 (evaporator fan motor)
Joe M.
REFIRGERATOR WHIRLPOOL JFC2290VEM8 Replaced icemaker and water valve unit is now functioning as designed. Job complete.
Joe M.
DRYER WHIRLPOOL WGD9371YW0 Went out to job.
Joe M.
ICEMAKER WHIRLPOOL WRS950SIAM01 Unit is not sealing at the gasket causing the diffuser to overrun and go bad. Ordering parts. ; ordrng 1 W10355582 (gasket-fip) and 1 W11164593 (diffuser)
Joe M.
WASHER MAYTAG MVWB865GC0 Unit will not power on due to the lid latch shorting the control and console. Ordering parts.customer needs to be last call of the day.; ordrng 1 W10861642 (latch) and 1 W11162440 (cntrl-elec) and 1 W11162441 (console)
Joe M.
WASHER WHIRLPOOL MHW7100DW0 Replaced parts customer already pre paid call. Job complete.
Joe M.
REFRIGERATOR KITCHEN AID KRFC300ESS01 Replaced gaskets and handle unit is now functioning as designed
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced pump and motor assembly unit is now functioning as designed.
Joe M.
DISHWASHER WHIRLPOOL Will return and I need drain pump .
Joe M.
DISHWASHER WHIRLPOOL MDB8969SDH3 Customer ; schdld next appmnt for 1/24 FRI !
Joe M.
WASHER WHIRLPOOL WFW8620HW1 Unit will not react to start or option buttons. Calibrated unit and it began to function as designed. Job complete.
Joe M.
DISHWASHER WHIRLPOOL MDB8969SDH3 Brian sr 7726954291:Unit needs a drain pump. ; schdld next appmnt for 1/23 THU !
Joe M.
REFRIGERATOR KITCHEN AID KRFC300ESS01 Unit needs two door gaskets (one for each side) and a door handle. Ordering parts.; ordrng 1 W10830162 (gasket-fip) and 1 W10830162 (gasket-fip) and 1 W10915364 (handle)
Joe M.
REFIRGERATOR WHIRLPOOL JFC2290VEM8 Will return Tuesday unit needs to be defrosted and water needs to be off.
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Unit is making flapping noise from sump assembly. Ordering part.; ordrng 1 W10805015 (pump&motor)
Joe M.
WASHER WHIRLPOOL LLT7144A00 Refer to notes.