Local Reviews
for Los Angeles, CA

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 554 customer reviews

Map of Los Angeles, CA

Excellent technicin




Review of Appliance Repair Specialist


Map of Los Angeles, CA

Great, Courteous Service from Raymond




Review of Appliance Repair Specialist

Raymond was very polite and careful. He managed to correctly diagnose a problem with my refrigerator some other technicians had missed, and was done very quickly. Thanks!!


Map of Los Angeles, CA

Good




Review of Appliance Repair Specialist

Good service by the guy that came. Very respectful and was professional


Map of Los Angeles, CA

Terrible Customer Service




Review of Appliance Repair Specialist

Last week we made an appointment, you confirmed on Monday for Tuesday - No show, no call, when I called today you reschedule for Thursday - TOTALLY UNACCEPTABLE, I have a defrosted refrigerator per your request. Robert Duran the Customer Service Supervisor, terrible, would not let me speak to the Manager, no would he transfer me to any Manger. Bad Customer Service if a unprofessional Supervisor is in-charge. No stars for this business


Response from Appliance Repair Specialist:

Thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Map of Los Angeles, CA

great service




Review of Appliance Repair Specialist

The technician was polite and efficient on both occasions.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Los Angeles, CA

Very Kind Help




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Los Angeles, CA

Excellent service




Review of Appliance Repair Specialist

Danny was terrific, very smart and organized. He identified my problem quickly and on his second time out for the other problem fixed it right away.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Map of Los Angeles, CA

Mr




Review of Appliance Repair Specialist

My tech, opened the refrigerator, looked at two different places, and then proceeded to look for what he believed was a defective part. He came up with some kind of little wiring harness, that by his own words, was not being manufactured anymore. After he left, I cleaned a little bit of the ice that was built up and the refrigerator started working again. He obviously doesn’t know his business. We bought a refrigerator without having to. I do not recommend your business to anyone. I asked him where he learned, His business if he went to school, he said no, no school. That made perfect sense for his diagnosis of the refrigerator. I will never call you guys again.


Response from Appliance Repair Specialist:

Hi, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Excellent Service




Review of Appliance Repair Specialist

Danny was very knowledgeable, nice and polite.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Los Angeles, CA

Great Service




Review of Appliance Repair Specialist

Fast and efficient, super helpful.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Excellent, Intelligent Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


He did a great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


fast and on time




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


Great service




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Horrible service




Review of Appliance Repair Specialist

In the midst of the coronavirus epidemic my 2.5 year old Whirlpool refrigerator/freezer stopped working. Under the five year Geek Squad (Best Buy) service contract I purchased I was given Appliance Repair Specialist as the repair company. I had to wait four days for the appointment and then it was postponed an extra day. Of course, most of the food spoiled. After all that, the repair did not fix the problem. I was then told that I was no longer able to receive service as Best Buy had suspended all service calls. I was also told someone would call me back and they never did.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Antonio D.

Antonio D.

REFRIGERATOR WHIRLPOOL ED5FVGXWS Checked unit and to be working per mfg.’s specifications. Checked airflow and freezer frost pattern. Working ok.

Near Glenoaks Blvd, Los Angeles, CA 91342
Antonio D.

Antonio D.

FREEZER MAYTAG MFI2570FEB02 Replaced filter head and tested unit. Working ok.

Near Glenoaks Blvd, Los Angeles, CA 91342
John B.

John B.

DISHWASHER WHIRLPOOL WDF520PADW0 WPW10482480 motor sump. This is the proper part number. I had the wrong partW11025157. Also note the serial number. The customer could not produce a proof of purchase at this time. Maintenance is going to call back and send you proof of purchase. Confirm model and serial number to paperwork. This is a six-year-old dishwasher by the serial number. I did not set up a return date to do this repair.; saved tckt

Near Finley Ave, Los Angeles, CA 90027
John B.

John B.

MICROWAVE KITCHENAID KEMC308KSS0 The magnetron tube failed along with the capacitor in the diode. I will need these parts to complete the job. $286 for labor. And the cost of the parts.; O-emld tckt

Near Hortense St, Los Angeles, CA 91604
Danny G.

Danny G.

WASHER WHIRLPOOL WTW5000DW2 Unit is not starting a cycle Found belt and pulley out of place Replaced splutch assy PulleyReinstall and calibrated washer Advised client not to do heavy loads due to his drain pan hitting the bottom of the washer and causing friction with cover and pulley Unit is working properly

Near Sassari Ln, Los Angeles, CA 91326
John B.

John B.

REFRIGERATOR KITCHENAID KRSF505ESS00 The refrigerator section evaporator was frosted up again. Replace the thermistor. Replace the fan scroll. The refrigerator tested good with no error codes. Before and after they were no error codes.

Near N Knoll Dr, Los Angeles, CA 90068
Leon M.

Leon M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad fresh food bottom door.; ordrng 1 2324035 (shelf-glas) and 1 LW10803941 (dor-fip)

Near Hartsook St, Los Angeles, CA 91601
Leon M.

Leon M.

OVEN WHIRLPOOL WFG525S0HS0 Replaced all selected parts.Unit working properly as designed

Near Weaver St, Los Angeles, CA 90042
Danny G.

Danny G.

DISHWASHER MAYTAG MDB4949SDM Broken spray arms Replaced spray armsRan a cycle with clear panel and both spray arms are turning and spraying Unit is working properly

Near Beckford Ave, Los Angeles, CA 91326
Danny G.

Danny G.

DISHWASHER KITCHENAID KDFE104DSS4 Unit is not washing the dishes Found faulty motor Replaced motor Reinstall dishwasher and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly Collected payment by card

Near Owensmouth Ave, Los Angeles, CA 91311
Danny G.

Danny G.

WASHER WHIRLPOOL WTW5000DW2 Unit is making loud noises Found washplate out of place Reinstall wash plate and used lock nut on bolt Power up and calibrated washer Unit is now working properly

Near Saticoy St, Los Angeles, CA 91304
Danny G.

Danny G.

DISHWASHER KITCHENAID KDTE554CSS3 Unit is not draining Found air gap clogged Clean air gap and removed debriTest dishwasher and unit is working Collected payment by card

Near Gault St, Los Angeles, CA 91303
Danny G.

Danny G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Heater is out of place and damage rails and spray arms Found broken heater tub clipReplaced tub and spray arms and adjusters and spray arms Reinstall dishwasher ran a test cycle and unit completed with no issues and no leaks Unit is working properly

Near Capistrano Ave, Los Angeles, CA 91304
Alejandro C.

Alejandro C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found the unit not cooling normal, replace refrigerator evaporator, charge refrigerant, check compressor condenser and refrigerator fan motors running normal"

Near Clematis Ct, Los Angeles, CA 90077
Isidore A.

Isidore A.

REFRIGERATOR WHIRLPOOL GX2FHDXVB04 "Found defrost thermostat W11260592 no amp draw, heater test ok at approximately 30 ohms. Control board WPW10503278; ordrng 1 W11260592 (harns-wire)"

Near N Doheny Dr, Los Angeles, CA 90069
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival evap frosting over. Contacted Ed SR 7727473565 and discussed. Cx is overloading FC. Also advised to add gasket to sides of evap for better air flow. Replaced diffuser.; ordrng 2 WP2253055 (gasket)s

Near Burnet Ave, Los Angeles, CA 91343
Raymond H.

Raymond H.

KITCHEN KITCHENAID KDTE334GPS0 Upon arrival tracks and adjusters broken causing upper rack to fall. Inner door and console also damaged. Needs console inner door and adjuster and tracks.; ordrng 1 W10919271 (door-inner) and 1 W11165145 (console)

Near Wakefield Ave, Los Angeles, CA 91402
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW5000DW1 Upon arrival unit not draining. Drain hose kinked. Cx needs to change drain pipe to prevent kinking. Unit functions as designed. Collected SC via card.

Near Dyer St, Los Angeles, CA 91342
Rich S.

Rich S.

WASHER MAYTAG MVWX655DW1 New latch defective.... came in locked position.Still not latching correctly. Charge customer $72.20 for part; ordrng 1 W11307244 (latch)

Near Valley Vista Blvd, Los Angeles, CA 91423
Rich S.

Rich S.

DISHWASHER AMANA ADB1500ADS4 103#4567 Bad/Broken manifold.Part is expart...; ordrng 1 W11241699 (manifold)

Near Moorpark St, Los Angeles, CA 91403