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Local Reviews
for Los Angeles, CA

Rated 4.6 out of 5 stars based on 75 customer reviews

Map of Los Angeles, CA

Mission Accomplished




Very Professional! Quickly diagnosed a faulty system board in my washer as the issue. A new one was ordered and installed within a week! My technician was prompt, clear on what he was doing and cleaned his work area behind him. I’d work with them again anytime.


Map of Los Angeles, CA

Great!





Response from Appliance Repair Specialist:

Hello Zofia, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Los Angeles, CA

good service





Response from Appliance Repair Specialist:

Hi Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Los Angeles, CA

Richard




Worst experience


Response from Appliance Repair Specialist:

Hello Richard, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

fridge





Response from Appliance Repair Specialist:

Hello Tom, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Thank you for your service, Mike!


Map of Los Angeles, CA

Betsey




Excellent


Response from Appliance Repair Specialist:

Hello Betsy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Mike!


Map of Los Angeles, CA

Very poor costumer service




Men who answer the phone rude. Answer the phone people and technician are very concerned about their own convenient schedule instead of professionally follow a set up appointment.


Response from Appliance Repair Specialist:

Hello Sylvia, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Great Service




They fixed my washer and ordered the necessary parts for it to work. Grateful to their team with being flexible with my work schedule.


Response from Appliance Repair Specialist:

Hi Jose, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Raymond!


Map of Los Angeles, CA

Great service. Very professional.





Response from Appliance Repair Specialist:

Hello Lawrence, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Michael!


Map of Los Angeles, CA

Mr




Fast and efficient


Response from Appliance Repair Specialist:

Hello Luis, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kenneth!


Great service, the two guys were very nice and informative, service pricing was fair




Very positive repair experience


Response from Appliance Repair Specialist:

Hello Sarah, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kenneth!


Mts




Great service, Billy is very professional!


Response from Appliance Repair Specialist:

Hi Marissa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


good service





Response from Appliance Repair Specialist:

Hello Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


Mrs.




Great Service


Response from Appliance Repair Specialist:

Hi Mrs. Lauraf, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Michael!


Polite, efficient repair person




He was on time, found the problem, fixed it. Tested it. All is back to working. This was our first repair on the Maytag top load washer.


Response from Appliance Repair Specialist:

Hi Dave, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan!


Efficient and friendly service




Very pleased with the service.


Response from Appliance Repair Specialist:

Hello Tamara, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kenneth!


Great Service from Billy!!!




Billy is very professional with a very wholesome personality. Does his job very well.


Response from Appliance Repair Specialist:

Hi Marissa, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Appliance owner




Had to come back a second time to fix the same problem. Hopefully no more issues


Response from Appliance Repair Specialist:

Hello Joyce, Thank you for your business and positive review. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Tabitha




Alec and Kenneth were terrific! Helpful prompt, and friendly. I wish all service people could be as great as these two!


Response from Appliance Repair Specialist:

Hi Tabitha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kenneth!


Great Service




He was on time, courteous, and informative. The job was done quickly. Thanks so much!


Response from Appliance Repair Specialist:

Hello Bonnie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!


Amazingly Knowledgeable Technician!




Raymond is a real expert. He was so thorough in checking out my dryer and solved the problem so quickly. On top of that, he explained various aspects of my washer and dryer. He gave me all kinds of tips for keeping them well maintained and how the sensors work.


Response from Appliance Repair Specialist:

Hello Tanya, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Very efficient and knowledgeable




Billy was on time, very knowledgeable and covered all bases. Would certainly use this service again.


Response from Appliance Repair Specialist:

Hi Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Billy!


good comprehensive service




Izzy was thorough & showed up when he said he would, including needing to come back for service after getting the needed part. He was accommodating & knowledgeable & didn't rush through the job, making sure everything worked properly. I would recommend him again.


Response from Appliance Repair Specialist:

Hello Lisa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Izzy!


great service





Response from Appliance Repair Specialist:

Hello Sosik, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Very Knowledgeable





Response from Appliance Repair Specialist:

Hi John! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Mike!


great experiance




However issue with Ice Maker is still not fixed yet


Response from Appliance Repair Specialist:

Hi Masako! Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


JAVIER





Response from Appliance Repair Specialist:

Hello Javier! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Great Service, expert Technicians but anointment time given was a big issue




Service was great. Technicians were excellent, but appointment time being in middle of day was a huge problem. I had to take 2 days of work.


Response from Appliance Repair Specialist:

Hello Farhad, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Kenneth!


Excellent Service




Francisco is the best service technician. He is very professional and quickly fixed my dishwasher electrical problem. He informed me that one of my outlets was not grounded properly. After repairing the dishwasher’s wiring, he did many tests to make sure it worked properly. He sweep the floor to clean up debris from the repair. He fiished the job by professionally explaing the bill. I am extremely happy with his work and the bill was exactly what I expected. Thank you!


Response from Appliance Repair Specialist:

Hey June! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Francisco! Nice Job!


Excellent service




The technicians knew the exact problem.


Response from Appliance Repair Specialist:

Hi Regina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!


Jessica




Raymond was late but due to his truck breaking down. He was very informative and I followed his tips and trying to resolve the issues of both washer and dryer.


Response from Appliance Repair Specialist:

Hi Jessica, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Gold





Response from Appliance Repair Specialist:

Hello Edward, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Isidore!


Great and friendly service.




Billy (I believe is the correct name) was on time, very courteous and friendly. Very efficient.


Response from Appliance Repair Specialist:

Hi Alan, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


PROFESSIONAL SERVICE




Did what the refrigerator needed to be repaired in a short time.


Response from Appliance Repair Specialist:

Hi Dennis, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Not really complete




The service repair person didn’t know what he was doing and he verbally explained it to me of what needed to be done. But on the invoice the Explanation was not there.So there is no way I could accurately describe to my plumber exactly what needed to be done. My biggest concern is that I’ll pay for a plumber but it will not fix the job because the dishwasher expert did not document exactly what he told me. I think all repairs or changes should be documented on the invoice.


Raymond H.

Raymond H.

WASHER WHIRLPOOL MHWE201YW00 "Upon arrival unit had F3E2 error code. Temp sensor in range at 15.3Kohms at 70F main harness has continuity. CCU needs to be replaced; ordrng 1 WPW10459454 (cntrl-elec)"

Near Hines Dr, Los Angeles, CA 90065
Raymond H.

Raymond H.

COOKTOP JENN-AIR JGS1450FS0 "Upon arrival left rear burner would not ignite until half rotation. Spark harness not. Working properly, Right rear and center have low flame. Gas valves not opening properly. Needs manifold.; ordrng 1 W10790618 (pipe-mnfld)"

Near Wilkinson Ave, Los Angeles, CA 91607
Raymond H.

Raymond H.

REFRIGERATOR MAYTAG MSF25D2EAS01 Part defective liner separating and seal falling out.; ordrng 1 LW10365655 (dor-fip ss)

Near Chisholm Ave, Los Angeles, CA 91406
Raymond H.

Raymond H.

RANGE WHIRLPOOL WEG745H0FS0 "Replaced base rail and level foot. Leveled unit. Tested unit, unit functions as designed."

Near S Avenue 50, Los Angeles, CA 90042
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Removed and replaced evap motor; ordrng 1 W10866230 (thermostat)

Near Baird Ave, Los Angeles, CA 91326
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Upon arrival cx stated unit making loud noise in the middle of the night. Inspected and found no noise coming from unit. Even when compressor running. Instructed cx to continue use until noise is more constant. Unit passed all tests and is functioning as designed.

Near Canterbury Ave, Los Angeles, CA 91331
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDT730PAHW0 Cx states unit is brand new but will not start wash cycle.Tech found control lock was on. Turned control lock off and was able to start a wash cycle. Cx is elderly and did not know how to operate unit. Instructed cx on proper soap and rinse aid. Instructed cx on operations of starting wash cycle and how to drain and cancel. Cx now understands how to operate unit. Job complete

Near Neddy Ave, Los Angeles, CA 91307
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE334GPS0 "Cx states unit is not getting dishes wet and soap is not fully dissolving.Ran unit and unit fills, rinses, and drains as intended.6-1 cycle cancelled or error detected.No other faults in control.Ran rapid advance with no issuesDocumenting with techline.Techline says everything checks out, it is the way they load the unit. Silverware is portruding through silverware basket and stopping spray arm. SR 7723456919"

Near Castillo St, Los Angeles, CA 91364
Michael M.

Michael M.

WASHER MAYTAG MVWC565FW0 Removed and replaced faulty control. Ran calibration and passed auto service test with no issues.Unit ops as int need job complete

Near Osborne St, Los Angeles, CA 91331
Kenneth M.

Kenneth M.

WASHER WHIRLPOOL MHW5100DW0 Replaced control panel and tested unit. Unit is now operating correctly and customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Rhodes Ave, Los Angeles, CA 91604
Kenneth M.

Kenneth M.

WASHER WHIRLPOOL WTW7500GW0 Turned on unit and unit started up and running perf3ct. Checked power under load due to lights in garage flickering and Lund the power outlet jumping power from the range of 80 to 150 volts AC. Informed customer of power issue. Unit is working properly.

Near Farralone Ave, Los Angeles, CA 91311
Isidore A.

Isidore A.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice maker was not cycling properly installed new ice maker force fill only half tray filled Found low water press to refrigerator has needle valve as shutoff. customer advised needs plumber to correct shut off behind refrigerator and check water pressure, customer thinks whirlpool is responsible for making sure home water pressure is correct. I tried to explain, customer stated that water pressure was the same why did it change after filter was replaced. Note filter was not installed properly Sr 7723420275 Lainey"

Near Sunset Blvd, Los Angeles, CA 90272
Isidore A.

Isidore A.

DISHWASHER KITCHENAID KUDE70FXWH5 Found top of dishwasher outer door panel WPW10195872 corrosion customer undecided to change door panel at this time

Near Chautauqua Blvd, Los Angeles, CA 90272
Billy J.

Billy J.

OVEN JENN-AIR JJW2830DS01 Upon arrival removed and replaced every piece of glass retested job complete cx inspected and is happy with repair

Near Calvert St, Los Angeles, CA 91367
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW2 "Upon arrival unit had F0E3. Code, inspected and found unit functioning as designed and no noise, instructed cx on proper loading. Found water drain pan bowed upwards toward stator, raised feet and tested, unit stopped making noise."

Near [3000 - 3136] Chaucer St, UNIT 44, Los Angeles, CA 90065
Michael M.

Michael M.

WASHER WHIRLPOOL WFW9750WW01 Cx states after tech left cx ran a load of laundry. Over night the unit stopped mid cycle and left wet cloths and standing water in unit.F21 fault stored in control.Removed drain pump trap and found a wash cloth stuck inside drain pump. Removed obstruction and retested unit. Unit now drains as intended. Passed auto service test. Waited with cx while she started quick wash to see if problem persist. Unit ops as intended, job complete.

Near Meadowlark Ave, Los Angeles, CA 91344
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW4915EW2 "Upon arrival unit would make loud grinding noise when in use, found drive hub stripped allowing basket to move. Needs hub; ordrng 1 W10528947 (drive hub kit)"

Near Redfield Ave, Los Angeles, CA 90042
Michael M.

Michael M.

M/W OTR WHIRLPOOL WMH32519FS0 Cx states door open sign stays on control. Removed and replaced interlocks and micro switches. Rebooted unit and unit ops as intended. Tested several times with cx with no issues. Job complete.

Near Ballard Drive, Los Angeles, CA 91311
Michael M.

Michael M.

COOKTOP WHIRLPOOL WCG55US6HS00 Removed top panel. Removed and replaced right rear gas valve.Reinstalled drip panel and burner heads. Tested unit and all burners ignite and have even burn pattern. No continuous sparking. Unit ops as intended job complete.

Near Labrador St, Los Angeles, CA 91311
Michael M.

Michael M.

DRYER WHIRLPOOL MGDB835DW4 "Cx states unit gets really hot.Tech ran unit and found ops are normal. Found lint trap full, cleared all lint and instructed cx how to clean and advised to clean before every use.Tech found temperature was set to high. Lowered temp to low setting and showed cx how to adjust temp. Job complete"

Near Victory Blvd, Los Angeles, CA 91411
Michael M.

Michael M.

WASHER WHIRLPOOL MHW7100DW0 Removed unit and removed top panel. Removed and replaced ACU. ran unit through auto service and passed with no issues. Removed dryer vent for cx. Cx requested units not be reinstalled so home owner could clean working environment. Unit ops as intended job complete

Near Flanders St, Los Angeles, CA 91344
Kenneth M.

Kenneth M.

REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced water valve and ice maker on unit, and unit is now functioning properly. Customer approves function at this time. No dents dings or blemishes on or around the unit caused by technician."

Near Spires St, Los Angeles, CA 91304
Kenneth M.

Kenneth M.

REFRIGERATOR KITCHENAID KSSC48QMS00 "Installed compressor. Evap. And heater pan. Vacuumed unit down in deep vacuum and unit held deep vacuum for 15 minutes. Charged system with 7.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Unit dropped 8 degrees before departure. No dents dings or blemishes on or around unit caused by technician. ; used 1 CD8404, and 8 R134A (REFRIGERANT) from stock"

Near Rhodes Ave, Los Angeles, CA 91607
Isidore A.

Isidore A.

DRYER WHIRLPOOL MDG5500AWW "Found coils weak removed old coils and installed new coils test dryer operation, ok at this time; used 1 279834 (2 COIL GAS VALVE SET) from stock"

Near Rocca Way, Los Angeles, CA 90077
Isidore A.

Isidore A.

DISHWASHER KITCHENAID KDTM404ESS2 Per service pointer W11296667 S22916 found upper rack tracks coming apart per service pointer removed left and right side rack tracks and installed new upper left and right side rack tracks. Test dishwasher operation ok at this time.

Near Bellagio Rd, Los Angeles, CA 90077
Isidore A.

Isidore A.

WASHER WHIRLPOOL WFW75HEFW0 "Found f8e3 error code water valve W10599356 does not cut off unit continued to fill even when unplugged removed top panel and old water valve. Installed new water valve, test for leaks and operation. Reinstalled top panel , washer working at this time."

Near Bluffside Dr, Los Angeles, CA 91604
Isidore A.

Isidore A.

DRYER WHIRLPOOL WGD9400SW2 Found front dryer drum seal 280114 damaging clothes ; ordrng 1 280114 (drum seal)

Near Ballina Canyon Rd, Los Angeles, CA 91436
Isidore A.

Isidore A.

REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Found hi pressure needs regulator W10786952 to be installed to Only 1/4 copper or PEX, customer told to change supply line not Correct water line note stainless not recommended also; ordrng 1 W10786952 (valve)"

Near W Magnolia Blvd, Los Angeles, CA 91403
Isidore A.

Isidore A.

REFRIGERATOR MAYTAG MFI2569YEM2 Found user interface W10740217 not working not going into diagnostics ; ordrng 1 W10740217 (cntrl-elec)

Near Dickens St, Los Angeles, CA 91423
Isidore A.

Isidore A.

REFRIGERATOR KITCHENAID KBRC36FTS00 Found control W10801767 not responsive, ordering control kit; ordrng 1 W10801767 (cntrl-elec)

Near Valleyheart Dr N, Los Angeles, CA 91423
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Upon arrival unit would not wash. Found bad motor replaced wash motor and tested, unit functions as designed."

Near Penrose St, Los Angeles, CA 91352
Kenneth M.

Kenneth M.

DISHWASHER KITCHENAID KDTM354DSS4 "Replaced dish rack and ensured rack was seated correctly. No dings, dents, or scuffs caused by technician.Customer approves function at this time. Collected $165.00 via check."

Near Delano St, Los Angeles, CA 91401
Kenneth M.

Kenneth M.

ICEMAKER WHIRLPOOL WRX735SDHZ00 "Replaced ice maker, water valve, and ice container in unit. Unit is working normally and customer approves function at this time. No dents, ding or scuffs caused by technician."

Near Bessemer St, Los Angeles, CA 91401
Kenneth M.

Kenneth M.

REFIRGERATOR JENN-AIR JF42NXFXDE02 Replaced mullion on unit and unit is working properly. Customer approves function at this time. No dents dings or blemishes on unit caused by technician.

Near Willis Ave, Los Angeles, CA 91411
Kenneth M.

Kenneth M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced evap cover and control on unit and unit is functioning properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Seabury Ln, Los Angeles, CA 90077
Kenneth M.

Kenneth M.

OVEN WHIRLPOOL WOS51EC0HS00 Ordering door hinge. Rescheduled customer for Thursday ; ordrng 2 W10825778 (hinge-door)s

Near Chestnut Circle, Los Angeles, CA 91326
Kenneth M.

Kenneth M.

WASHER WHIRLPOOL WFW97HEDU0 Replaced clamp. Unit is now working properly. No dents dings or blemishes on or around unit caused by technician.

Near Balboa Blvd, Los Angeles, CA 91316
Kenneth M.

Kenneth M.

WASHER MAYTAG MHW8200FW0 Upon arrival customer was concerned the precision dispense cup was not emptying out soap. Informed customer that precision dispense will last up to 30 washes. Informed customer that if she wants to put soap in every wash to remove the blue precision cup. Went to drain out water and found it threw an F8E0 error code indicating overflow. Ordering new air trap switch and hose. Ordering new water valve due to solenoid not opening and closing properly. Rescheduled customer 11-15-18; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl)

Near Woodvale Rd, Los Angeles, CA 91436
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed grill plate job complete

Near Glenoaks Blvd, Los Angeles, CA 91342
Isidore A.

Isidore A.

REFIRGERATOR JENN-AIR JF42NXFXDW01 "Remove right and left side door gaskets, installed new left and right side door gaskets, with heat gun made seal seat properly in refrigerator. Removed freezer door gasket and installed new gasket and with heat gun seat door seal to freezer compartment. Test door operation ok customer advised to not use for at least 3 hours to let refrigerator stabilize."

Near Chaparal St, Los Angeles, CA 90049