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Local Reviews
for La Verne, CA

Rated 4.5 out of 5 stars based on 6 customer reviews

Map of La Verne, CA

Great Service, Comparable prices to other service repair





Response from Appliance Repair Specialist:

Hello Heather, Thank you for taking the time to respond to our review request. We appreciate your kind words and we are happy you had a great experience with our company! Thank you for your time and business.


Map of La Verne, CA

Bill




Repairmans first visit did not fix problem. The cost was $416 dollars that did not fix anything. The repairmans second attempt fixed the problem. This part was only $100 dollars. When the repairman pulled out the refrigerator on the second visit he failed to put down a protective board on the hardwood floor and scratched the floor when he pulled out the refrigerator. Called your company and reported the damage to the floor and was told someone would contact me about repair, to date no one has called. In closing yes the refrigerator was repaired but I paid to much, $300 dollar part replaced was not bad, it only needed a $100 dollar part. Secondly I ended up with a scratched hardwood floor. Not a happy customer.


Response from Appliance Repair Specialist:

Hello Bill, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of La Verne, CA

Great service





Response from Appliance Repair Specialist:

Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of La Verne, CA

Great service




Tyler did two service calls. He fixed the main problem at the first call and then ordered a part he installed on the second call. Both calls he provided excellent service


Response from Appliance Repair Specialist:

Hello Hector, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!


Map of La Verne, CA

Great service, we love Tyler!





Response from Appliance Repair Specialist:

Hello Doreen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!


Map of La Verne, CA

Refrigerator/ice maker service




The tech was prompt, clean and personable. He answered all my questions and offered plausible solutions to the ice maker problem we experienced.


Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer has stated that she couldn't enter the kitchen because the refrigerator is making her sick. Customer states that the fridge is giving off radiation or magnetic waves that are making her sick. I told them I will document with whirlpool but nothing I could do to resolve this issue.

Near Landeros Ave, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTE234GPS0 Customer stated that the dispenser is leaking rinse aid out. Removed and replaced dispenser tested all works good at this time.

Near Pineland Ave, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the unit stopped mid cycle. Found unit will not drain and will not select drain cycle. Ordering drain pump and main control in stock.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10348269 (drain pump)

Near Moreno Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRT571SMYB00 "Customer stated that the unit is not cooling. Found leak in the sealed system at the evaporator. Removed and replaced evaporator, dryer and compressor. Vacuumed system and charged with Freon. Tested all works good at this time; used 4 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION) from stock"

Near Eastglen Dr, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated that the user interface is sensitive to touch and won’t always power on. Found power and start buttons don’t always work ordering interface.; ordrng 1 W10911021 (panel-cntl)

Near Canyon View Dr, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER KITCHENAID KDTE234GPS0 Customer stated that the dispenser is leaking rinse aid out. Ordering dispenser in stock.; ordrng 1 W10861000 (detergent dispenser)

Near Pineland Ave, La Verne, CA 91750
Tyler F.

Tyler F.

FREEZER WHIRLPOOL WRF767SDEM00 "Customer stated refrigerator not cooling. Compressor not working properly, ordering compressor.; ordrng 1 W10779331 (compressor)"

Near Lemonwood St, La Verne, CA 91750
Tyler F.

Tyler F.

DRYER - GAS WHIRLPOOL WDD6200SW1 Customer stated that unit is making noise and taking too long to dry. Found unit is short cycling due to restricted vent. Customer to have vent cleaned professionally. Found noise coming from idler pulley. Removed and replaced pulley and rollers with dryer repair kit. All works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Eastglen Dr, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER WHIRLPOOL MVWB965HC0 Customer stated that the unit leaking from the front left. Found dispenser is leaking and also the gear case is leaking oil; ordrng 1 W10006491 (gearcase) and 1 W10749750 (dispenser)

Near Baseline Rd, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that the unit will fill with water but will not wash. Found voltage to the wash pump but not washing. Removed and replaced sump assembly tested all works good at this time.

Near Winfield Ave, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDF320PADS1 Customer stated that the fill valve is slowly leaking into unit when not in use. Removed and replaced fill valve. Tested all works good at this time.

Near Damien Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that dispenser and ice maker are not working and lights in freezer are off. Customer replaced filter now ice maker and water dispenser working. Removed and replaced LED light tested all works good at this time.

Near El Nido, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW8640BW0 Customer stated that unit is still not working. Cycle tested unit all works good at this time. Could not see a problem. Advised customer that if wife is unhappy she can get a second opinion from another company.

Near Walnut St, La Verne, CA 91750
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that the unit will fill with water but will not wash. Found voltage to the wash pump but not washing. Ordering sump assembly in stock.; ordrng 1 W11087376 (pump&motor)

Near Winfield Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR KITCHENAID KFCS22EVMS00 "Customer stated that unit will occasionally stop cooling, then start cooling again. Found Failed jazz board. Removed and replaced board tested all works good at this time."

Near Pico Cir, La Verne, CA 91750
Tyler F.

Tyler F.

FREEZER WHIRLPOOL WRF767SDEM00 Customer stated that the freezer was making noise and not making ice.Unit is now making ice and not making the noise. Noise may have been coming from frost on the fan from door not being shut. Set temps and changed defrost to basic. All works good at this time.

Near Lemonwood St, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KSSC42QTS02 Removed and replaced inverter box. Tested all works good at this time.

Near 2nd St, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that dispenser and ice maker are not working and lights in freezer are off. Ordering filter housing and led light for freezer not in stock.; ordrng 1 W11226500 (LIGHT) and 1 WPW10394053 (housing)

Near El Nido, La Verne, CA 91750
Tyler F.

Tyler F.

OVEN WHIRLPOOL WFG525S0HV0 Customer stated that oven will not ignite. Tested oven found igniter clicking but no ignition. Pulled out the drawer and found customer had too many items inside and igniter is arcing on pans. Removed and tested all works good at this time.

Near Aldon Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR KITCHENAID KFCS22EVMS00 "Customer stated that unit will occasionally stop cooling, then start cooling again. Found Failed jazz board. Ordering board in stock.; ordrng 1 WPW10116216 (cntrl-elec)"

Near Pico Cir, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSSC48FTS02 Customer stated that unit was beeping and shutting on and off. Found control relays are shorted out. Removed and replaced control board kit tested all works good at this time.

Near Vía Buena, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KSSC42QTS02 Removed and replaced main control board kit. Found error code flashing on inverter now. Ordering inverter in stock. 1 W10629033 (inverter box)

Near 2nd St, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER AMANA NTW4516FW3 Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and removed and replaced basket due to rust still under 30 day cosmetic. Tested all works good at this time.

Near St Andres Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that unit is not cooling in the refer compartment. Found evaporator is frozen over. Removed and replaced fan harness kit tested all works good at this time.

Near Falconberg Dr, La Verne, CA 91750
Tyler F.

Tyler F.

DRYER WHIRLPOOL WGD4800XQ1 Customer stated tat dryer is intermittently heating. Found short in timer. Removed and replaced timer tested all works good at this time.

Near Mimosa Ln, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW8640BW0 Found debris in drain pump causing suds and long drain codes. Fixed and tested all works good at this time.

Near Walnut St, La Verne, CA 91750
Tyler F.

Tyler F.

DRYER WHIRLPOOL WGD4800XQ1 Customer stated tat dryer is intermittently heating. Found short in timer. Ordering timer in stock.; ordrng 1 WPW10185981 (timer)

Near Mimosa Ln, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights are flickering. Removed and replaced lights. All works good at this time.

Near Damien Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFIRGERATOR KITCHEN AID KSSC42QTS02 "Customer stated that unit stopped cooling. Compressor and fans are not running. Control board is clicking. Ordering main control board kit per service pointer. Needs double labor authorization to pull unit out to replace board.; rqstng P&A on 1 W10789107 (cntrl-elec), 249.50"

Near 2nd St, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER MAYTAG MVWB835DW3 Customer stated that the unit is not spinning out the clothes and is not finishing the loads. Checked for error codes only found stuck key code. Calibrated machine and tested all works good at this time.

Near Baseline Rd, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER AMANA NTW4516FW3 Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and ordering basket due to rust still under 30 day cosmetic.; ordrng 1 W10554251 (spin basket)

Near St Andres Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KSSC48FTS02 Customer stated that unit was beeping and shutting on and off. Found control relays are shorted out. Ordering control board kit in stock.; ordrng 1 W10801766 (cntrl-elec)

Near Vía Buena, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that unit is not cooling in the refer compartment. Found evaporator is frozen over. Ordering fan harness kit in stock. Customer to defrost unit minimum of 24 hours with doors open before return.; ordrng 1 W11033168 (harns-wire)

Near Falconberg Dr, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER WHIRLPOOL WFW8640BW0 Customer stated that wash is not draining out all the water. Found drain hose was too far into drain causing unit to siphon. Fixed and tested all works good at this time.

Near Walnut St, La Verne, CA 91750
Tyler F.

Tyler F.

WASHER MAYTAG MVWX655DW1 Customer stated unit is making noise in the spin cycle. Found failed bearing in gear case. Removed and replaced gear case and cam kit tested all works good at this time.

Near Moreno Ave, La Verne, CA 91750
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Customer states filter is leaking and fridge is freezing door. Found leaking housing due to damper being stuck open and freezing the filter. Removed and replaced diffuser and filter housing.

Near Canopy Ln, La Verne, CA 91750
Tyler F.

Tyler F.

whirlpool microwave WMC50522HZ0 Customer is not sure what power level the frozen food item button is at. Showed customer that all settings can be explained using the user care manual. Tested all works good at this time.

Near Roadrunner Dr, La Verne, CA 91750
Tyler F.

Tyler F.

WHIRLPOOL OVEN WOS92EC0AS04 when preheat is done oven is not at temp setting. Instruct customer that preheat cycle takes 30 minutes and when oven beeps that is not yet to desired temp. All works good at this time.

Near Roadrunner Dr, La Verne, CA 91750
Tyler F.

Tyler F.

whirlpool refrigerator WRS571CIHZ01 When unit was delivered doors were uneven. Fixed leveling of doors all works good at this time.; Job Complete.

Near Roadrunner Dr, La Verne, CA 91750
Tyler F.

Tyler F.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer states ice bin will not come out and auger motor will not turn. Ice maker has leaked and froze the bin in place. Ordering ice maker and ice bin in stock. Customer will defrost and have bin removed before return.; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ICE BIN), Removed and replaced ice maker and bin. Tested all works good at this time.

Near Herbine St, La Verne, CA 91750