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for kingsburg, CA
Totally satisfied. Very professional and knowledgeable technician
LEWIS - Kingsburg, CA
Response from Appliance Repair Specialist:
Hi Tony, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tim! Also, If there is anything we could have done to earn that last gold star, please let us know by emailing firstname.lastname@example.org. We appreciate your time and business.
Tim J is a great guy
SOGHOIAN - Kingsburg, CA
Tim knows his stuff. He is professional, courteous, and very knowledgeable.
Response from Appliance Repair Specialist:
Hi Greg, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tim!
HOWISONLOU - Kingsburg, CA
Very happy with the service provided
Response from Appliance Repair Specialist:
We are so happy that you had a five star experience. Thank you for your business and taking the time to leave a review. Good Job Tim!
FRIGIDAIRE REFRIGERATOR LGHB2867TD fOUND ICEMAKER NOT CYCLING MAKING THE WATER LINE IN CABINET FREEZE REPLACE ICEMAKER AND CLEARED LINE TESTED WORKING TO SPEC
kitchenaid dishwashewr KDFE104DSS2 Found the new panel does not have the “handle” which gives the control panel rigidity and aligns the screws. The UI is inconsistent some times it works well and sometimes you have to fuss with it to get the UI to make selections. There was a part issue last visit were I had to order the panel twice. History of this was not included in the PVR so I can only hope this is not going to happen again; ordrng 1 W10537379 (handle) and 1 WPW10537336 (panel-cntl)Removed UI and installed a new UI and pocket handle. Tested unit and found it operating normally. No leaks noted; Job Completed.
KITCHENAID DISHWASHER KDTE254ESS
KITCHENAID OVEN KOCE507ESS06 During installation of the door the hinges snapped back and chipped the inner door . Unit needs an inner door.; ordrng 1 WPW10320793 (frame-glas), Installed part. Tested unit. Unit checks ok.; Job Complete.
FRIGIDAIRE REFRIGERATOR LGHB2869TF Customer states the deli drawer does not open and close well. Removed drawer and found the roller, which is affixed with double sided tape, out of alignment. Reset center support roller and found the drawer opens and closes ok. This is when the drawer is opened and closed from the center. If pushed from the side it will bind. This seems to just be inherent in this design and do not find any parts that would improve the operation of this drawer. Job complete.
WHIRLPOOL WASHER WTW5800SG0 Inspected unit and found the water valves leak. Unit needs new valves.; ordrng 1 WP3979346 (valve), Installed valve tested unit. Unit operating normally. No leaks noted. Job complete.
GE REFRIGERATOR GSE25HMHEHES Replaced the valve , and ice maker assembly . Customer was complaining , water dispensing very slow , low ice production . Used WR30X10093 (ICEMAKER ASM) WR57X10032 (VALVE,WATER) WR02X11705 (FILTER BYPASS)
KITCHENAID REFRIGERATOR KBFN502EBS02 Customer states left fresh food door skin was damaged by contractor spraying cabinet varnish on to it. Under close inspection from both technician and customer it does not appear that coating is damaged any longer as there are no visible marks. Advised customer that this is likely due to self sealing anti-fingerprint coating. Customer states right hand fresh food door does not seal correctly. Found right hand fresh food door seal had gap in the lower right-hand corner that was caused by plastic hinge backing. Adjusted both fresh food doors upwards to provide door seal clearance above back plate. Unit now tests good with no damage to unit or home. Advised customer that higher than quoted labor rate will be required to replace door skin than what was originally quoted over the phone, as 2 technicians will be needed to perform the repair. Also advise customer that door skins are often slightly off shade when replaced, and customer feels that no repai
whirlpool washer WTW5000DW Inspected the unit and found the following codes 8-1(long fill),8-5(hot and cold reversed),7-7(motor fault /target rpm). Found the drain line is not connected correctly and the unit is siphoning. Found the cold water is slow to fill. Found unit had a bad belt and clutch assembly. Replaced belt and pulley assembly, cleaned inlet screens and reset hot and cold lines. Retested unit and found the drainage system set up effects the units performance and must be addressed by the customer for the unit to work correctly. The house drain system does not allow water to leave the unit fast enough and siphons after the pump is off.
FRIGIDAIRE REFRIGERATOR LGHX2636TF Found solenoid in the up position. Doors uneven. Reset solenoid, showed customer what to look for if this happens again. Raised RC door for an even appearance. Unit operating as designed.
whirlpool range WFE320M0EW Replaced front right switch WP3149400 (SWITCH-INF RIGHT FRONT). Tested unit. Unit operating normally.; Job Complete
kitchenaid dishwasher KDTM354ESS (water leaking from dishwasher),7-1(heater turned off),8-1(slow drain),5-1(door stuck open). Still need the same parts that were needed the last time I was out there for the same reason. ; ordrng 1 W11259785 (LH TRACK) and 1 W11259786 (RH TRACK), Installed right and left tracks. Tested unit unit is operating normally. No leaks noted.; Job completed.
MAYTAG FREEZER MZF34X16DW00 Thermistor and heater check ok. Heater comes on when manually activated. Unit needs a new control.; ordrng 1 W11126069 (contrl-box), Installed control. Tested unit. Control checks ok
WHIRLPOOL DISHWASHER WDF520PADM7 Unit is installed around the corner from the sink . Drain hose is connected to the disposal with no high loop. Unit needs a longer drain line so a high loop can be added.; ordrng 1 3385556 (hose-drain), Installed long drain line. Tested for leaks. Left slack for a high loop but did not secure it. Instructed customer the high loop should be fixed in place under the sink to avoid reoccurrence.
kitchenaid dishwasher KDTE254ESS1 Unit need to racks and a seal.; ordrng 1 W10300924V (door seal) Installed tracks and door seal. Unit has clean dishes in it so I can not test for leaks. Job Completed.
FRIGIDAIRE AR CONDITIONER FFPA1422U1 Called ETS and was told to order the cord and to check the wall outlet. Told that the usual cause for this is s loose outlet. Recommended the customer change the outlet to,avoid reoccurrence. 81929924. Inspected outlet. It seemed looser that other ones but I can not tell if this happened after or was present before. Customer does not want the unit repaired and will try other routes.; ordrng 1 5304518127 (POWER CORD)
maytag washer MVWX655DW Customer states the unit makes a noise when washing and the wash-plate does not work when there is a load. Inspected unit and found the gear-case shaft is rusted. The wash-plate is loose and the pulley is rubbing the belt cover. Water has slung onto the motor and has damaged the motor bearing.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield), Installed all parts. Calibrated unit. Ran a service test. Unit checks ok. No leaks noted.
WHIRLPOOL WASHER WTW7000DW0 Inspected unit found the following codes. 9-2, 3-1. Tested unit and found it needs a new control board; W10812423 (CNTRL-ELEC) installed part. Calibrated unit. Ran a service test. Unit checks ok.
kitchenaid dishwasher Customer states the units UI will lock itself and not be able to unlock. Sometimes it unlocks itself. The dispenser sticks and the gasket falls out. The unit needs a new dispenser and UI. I have asked the customer many questions about usage and I do not feel they are using the unit incorrectly . Found the water level to be suspiciously low ordering a inlet valve for this.; ordrng 1 W10861000 (detergent dispenser), 1 W10872255 (valve), 1 W10891912 (panel-cntl) installed detergent dispenser. Installed UI and found the harness connections do not fit correctly. Found that the part ordered does match what is currently the part identified in the look up. ; ordrng 1 WPW10537336 (panel-cntl), Installed panel. Tested unit. Unit checks ok. No leaks noted.
whirlpool refrigerator GI5FVAXVL01 Customer states the unit stopped cooling . Another technician came out and diagnosed the compressor . Customer was told the compressor was covered under a 10year warranty. Found it is not. I had a spare start device in an open package. Installed this on the compressor and found it started. Compressor sounds good. Informed customer that if the unit should not cool or this device wears out then they should consider a new unit
maytag dryer WED75HEFW0 Inspected unit and found the idler pulley is noisy. Replaced all parts from the dryer repair kit. Tested unit . Unit checks ok. ; used 1 4392067 (DRYER REPAIR KIT)
whirlpool refrigerator model WRF555SDHV01 . CONTROL PANEL CAME OFF AND DISPENSER NOT DISPENSING ICE CUBES. The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed. Informed customer that crushed ice tends to make this happen more. As long as all the components work then it is the customers responsibility to ensure there is no ice blockage in the funnel. If ice is not dispensing the funnel should be checked immediately or else it will cause a severe ice blockage.
WHIRLPOOL REFRIGERATOR WRF555SDHV01, The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Instructed customer to not pull on the dispenser front since it is only held in by clips. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed.
Whirlpool washer model number WTW5000DW1, Customer states the unit has a burnt smell during use. Found a 5-3(lid unlock- control did not see the door unlatch), code. Ran unit through a service test and found it operating normally. Checked the unit for burnt or melted wires, connections and components. Found a wire harness that had come disconnected from the bottom of the unit. Inspected and reset harness. Called tech support to check if they have any other recommendations. WPTS has no further diagnosis and says the unit is working as designed.