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Local Reviews
for Hilmar, CA

Appliance Repair Specialist Rated 4.2 out of 5 stars based on 15 customer reviews

Map of Hilmar, CA

Prompt service




Review of Appliance Repair Specialist

Conscious and knowledgeable


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Hilmar, CA

Fontes




Review of Appliance Repair Specialist

Cruz Basaldua new exactly which part needed to be replaced to fix refrigerator. He was very courteous and kind.


Map of Hilmar, CA

Great service




Review of Appliance Repair Specialist

Great customer service skills


Map of Hilmar, CA

Professional




Review of Appliance Repair Specialist

Cruz was prompt and knowledgeable as to what was needed to solve my ovens problem


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Hilmar, CA

Pamiep44




Review of Appliance Repair Specialist

Cruz was on time and very professional.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Hilmar, CA

Took one month and three days and five appointments to my house before they fix it right




Review of Appliance Repair Specialist

Horrible experience they didn’t know how to fix it, took five visits ,a month and three days


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Hilmar, CA

Stephen




Review of Appliance Repair Specialist

It’s been three weeks ,they have been out twice and wash machine is still not working


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Hilmar, CA

Excellent service




Review of Appliance Repair Specialist

Cruz was very knowledgeable of his job and did a great job. Very efficient .


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Hilmar, CA

Great Tech People




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Hilmar, CA

U.




Review of Appliance Repair Specialist

Fast and friendly service


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


The Best Ever !!!




Review of Appliance Repair Specialist

Thank You for your Expert service.


Response from Appliance Repair Specialist:

Hi Ray, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great service using our warranty program




Review of Appliance Repair Specialist

Kenneth was a great respectful professional technician. Our repair took 3 visits due to needing parts and trial wash cycles to see if it was repaired. I do not think this reflects on Kenneth giving poor service just the nature of problems.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Kristi




Review of Appliance Repair Specialist

Great service, but expensive.


Response from Appliance Repair Specialist:

Hi Kristy, Thank you for your business and positive review. We look forward to working with you in the future. Good job, Cruz!


S




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi, Thank you for taking the time to leave a positive review. We appreciate your time and business.


Lucia




Review of Appliance Repair Specialist

James was quick and professional


Kenneth M.

Kenneth M.

DRYER WHIRLPOOL WED7500GC0 Found door not closing properly. Removed bottoms screws of hinge. Tested. Unit working properly. Informed customer to use a timed dry for smaller loads since smaller loads will have issues running over the sensor. Customer approrves.

Near Astoria Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

MICROWAVE WHIRLPOOL WMH53521HV5 Need part research- w11416316 ACU for microwave-; saved tckt

Near Amethyst Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

RANGE WHIRLPOOL WFC150M0EW4 "Fixed- installed new part (harness, wire ) tested bake,broil, and top burners and found them to be working fine at this time, cx ok repair."

Near 3rd St, Hilmar, CA 95324
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 More issues with unit. Not cooling efficiently. Low charge. Ffridge temp 44 degrees. And freezer around 10 degrees. Ordering wvap and access stub. Found unit with faulty lights. Ordrring LED power supply and light module. Needs autho. ; ordrng 1 W10695459 (Module) and 1 W10830288 (Led control) and 1 W11116006 (Evap) and 1 W10913906 (Stub)

Near 3rd St, Hilmar, CA 95324
Cruz B.

Cruz B.

RANGE WHIRLPOOL WFC150M0EW4 "Needs more work- found error code f9 displayed at cntrl, removed terminal block cover and found L1 red wire burned off causing f9 error code, look at pics, ordering part for unit. ; ordrng 1 W11134593 (harns-wire)"

Near 3rd St, Hilmar, CA 95324
Cruz B.

Cruz B.

COOKTOP WHIRLPOOL WCG97US0HS00 "Fixed- installed new part (grate-kit) no cracks on grates, clean and ready to use, all burners are working fine. Cx ok repair."

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL ET1MTEXMQ01 "Fixed - found drain tube in freezer compartment to be frozen over with hard ice causing water to leak to ff compartment, cleared drain tube and poured hot water down drain tube it went through into drain pan. Cooling and temps are working fine."

Near Saphire Ct, Hilmar, CA 95324
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Adjusted defrost time. Inforned custoner to take product temp over air temp more more accurate temp readings.

Near 3rd St, Hilmar, CA 95324
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed left and right t adapter. Teated unit. Unit is now working properly. Customer approrves function at rhis time.

Near 3rd St, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "File # 7728387515 Dave from whirlpool tech line) cx states when dispensing ice cubes cubes will get stuck at flap and melt down to the floor, Dave from whirlpool said there is no service pointer for that issue, informed cx to make sure that after dispensing ice cube pull out the left over cubes that are stuck cx said ok. Cooling and temps are ok."

Near Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MVW6230HW0 "Complete- cx states unit clicking during agitation cycle, put in a factory test cycle it completed, clicking sound is a normal operation and does not affect the performance of the unit, noises that the customer will experience is listed on page 7 in the use & care guide, referred customer to the use and care guide, the appliance is working as designed."

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

COOKTOP WHIRLPOOL WCG97US0HS00 "Need more work- new issue- found left & right side burner grates are cracking and lose only issue with unit, installed new part burner head tested all top burners they are working as designed, ordering part for unit. ; ordrng 1 W11204009 (grate-kit)"

Near Villa Cordoba Ave, Hilmar, CA 95324
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Freezer door not closing. Allowing excessive air and freezing. Ordrring new adapters. Did not reschedule due to part availability.; ordrng 1 W10625067 (Adapter) and 1 W10625068 (Adapter)

Near 3rd St, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Fixed- installed new part (extension) poured hot water down drain tube it went down into pan, found cooling and temps to be fine, cx ok repair."

Near Youngstown Rd, Hilmar, CA 95324
Lance V.

Lance V.

OVEN WHIRLPOOL WOS51EC0HS01 "Fixed- replaced console. Ran and tested. Unit is now fully operational and working as designed. Tested unit heating ok, no display issues"

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed- installed new parts (damper control, cntrl elec) found cooling, temps, doors, lights, gaskets, fans, compressor, ice & water dispenser are working fine, did not install pressure valve due to cx does not have plastic water line, need to be a plastic tube for proper install."

Near 2nd St, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Need more work- found puddle of water in ff bottom liner, found drain hole frozen over with hard causing water not to drain down into pan, need to order a extension for unit. ; ordrng 1 W11084807 (extension)"

Near Youngstown Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Fixed- installed new parts (2 cntrl elec) found gaskets, doors, ice maker, ice & water dispenser, fans, lights, cooling, temps, are all working as designed cx ok repair."

Near Echo St, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "File # 7728173726 Robert from whirlpool tech line said to replace add a valve Reducer due to water over filling mold, ice cubes are coming out in big clumps according to the customer, also found damper control to be stuck open causing food, drinks, to freeze at top shelf thermistor test passed in diagnostic ordering part for appliance. ; ordrng 1 W10786952 (valve) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"

Near 2nd St, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Fixed- installed new part (module) all led lights are now working in both compartments, cooling and temps are working fine as well, cx ok repair"

Near Magnolia Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

COOKTOP KITCHENAID KCGS350ESS00 "File # 7728138150 Joel said do not replace any parts on unit, changing parts will not solve the issue, Joel said cooktop is working fine it’s normal that over the stove microwave will get warm as well, 35.5 inches height is ok Government height Standard is 30 inches, advised cx how to use pots and pans on cooktop, whirlpool tech line is submitting notes to whirlpool safety team, as of right now unit is working as designed"

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fridge not cooling in both compartments, appliance has a leak in freezer compartment, look at pictures, sealed system parts are covered, customer is going to purchase a new appliance.

Near Kilroy Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MHW6630HC0 Part not delivered reordrng 1 W11316600 (drawer)

Near Kilroy Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "File # 7728019621 Austin from whirlpool said to inform cx to clean up stains and add vinegar with water inside drain pan to help with the odor, did a video chat with Austin so he can see the evidence inside drain pan, drain pan has yellow stains from bacteria, cx is going to add vinegar, cooling and temps are working fine."

Near Hannah Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

MICROWAVE KITCHENAID KMHS120ESS09 "File # 7727985478 Leon from whirlpool tech line has documented that cx states when using the right front and right rear burners over the stove microwave handles and cntrl panel are hot cx said they are using the exhaust fan at high speed still they are claiming it’s no different, tech line said the cx is using to much of a big pot on front burners that is creating hi flames, cx said that they are using small pots pans, this is documented with whirlpool."

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Need more work- cx claims ice maker is not producing any ice, found condensation around plate, ice bin, found no air coming from left side vents, diagnostic test 59 failed (fan test) need to order part for unit. ; ordrng 1 W11407678 (ICE BOX FAN )"

Near Echo St, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER WHIRLPOOL WTW8500DC5 "Fixed- installed all new parts (slider, wash plate, drum assy, ring tub, rotor, nut spanned) calibration test 52 passed, auto test 51 passed as well, no leaks, no codes, unit is working as designed, cx ok repair. Send cx a survey please thanks."

Near Lander Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER WHIRLPOOL WTW8500DC5 "Fixed- installed all new parts (slider, wash plate, drum assy, ring tub, rotor, nut spanned) calibration test 52 passed, auto test 51 passed as well, no leaks, no codes, unit is working as designed, cx ok repair. ."

Near Lander Ave, Hilmar, CA 95324
Lance V.

Lance V.

OVEN WHIRLPOOL WOS51EC0HS01 "Needs work- found faulty display panel, erratic display as well as not functional. Need to remroute with parts; ordrng 1 W11296171 (console)"

Near Villa Cordoba Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Fixed for fcc- cx claims lights are flickering in ff, found freezer led light to be out causing flicking issues, removed bad one and installed new one from SP (w10908166) all led lights are working as designed, cooling and temps are ok as well, cx ok repair; used 1 W10908166 (MODULE) from stock"

Near Dover Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

DISHWASHER WHIRLPOOL WDF520PADM7 "File # 7727680855 Chelsea from whirlpool trade care team has documented that if cx call in about there garbage disposal tech is not responsible for any damages that the cx might think it broken, cx claims garbage disposal is making a loud awful sound like something is in there, I found no objects, found garbage disposal to sound normal, tech did touch or repair garbage disposal. Cx claims unit is not draining found pump to be seized causing pump not to work, installed new part (drain pump) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is now working as designed. "

Near American Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MVWB765FW3 "Fixed- installed new parts (gear case silder) calibration test 52 pass, auto test 51 passed, no codes, no leaks, unit is working as designed, cx ok repair."

Near Kilroy Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MHW6630HC0 "File # 7727759061 sterling from whirlpool tech line said to call trade care team so they can order the drawer assembly from the factory not from marcone, after installing new parts (stator, drawer) water is leaking at dispenser again, look at pics, trade care is going to FedEx part to office in a few days, whirlpool wants tech to reinstall drawer assembly again."

Near Kilroy Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER WHIRLPOOL WTW8500DC5 "Need major work - multiple issues- found unit is grinding in any cycles, found wash plate to be stripped at shaft, Spanner nut is not stuck on gear case threads, checked unit for codes found stuck rotor code F7e9, wash basket is cracking, tub ring tabs are broken off causing tub ring to be lose when unit is spinning. ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W10915701 (rotor) and 1 W11161993 (ring-tub)"

Near Lander Ave, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MVWB765FW3 "Need more work- found unit grinding during any cycles, checked for codes found none, ordering parts for unit. Gear case is a psp ; ordrng 1 W10734521 (slider) and 1 W11393685 (GEAR CASE)"

Near Kilroy Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

WASHER MAYTAG MHW6630HC0 "File # 7727690040 Kathy from whirlpool tech line said to replace that stator, found water stains on air venting water has been leaking through there at some point, found water leaking from dispenser as well, dispenser drawer not sealing properly causing water to leak out. ; ordrng 1 W11316600 (drawer) and 1 W11354542 (STATOR)"

Near Kilroy Rd, Hilmar, CA 95324
Lance V.

Lance V.

FREEZER WHIRLPOOL WRS325SDHZ01 "Fixed-replaced compressor per tech line request. Installed access valve, filter dye drier and charged to manufacturing spec. Unit has began cooling, please allow 24-36hrs for cooling."

Near Sanford Dr, Hilmar, CA 95324
Lance V.

Lance V.

FREEZER WHIRLPOOL WRS325SDHZ01 "Tech line sr#7727553359 On arrival , liquid temps in fridge ok at 42df, feeezer at 1df, no food in freezer section to check proper temps. Customer states compressor going on and off, replaced control and start device. "

Near Sanford Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Fixed- installed all new parts (2 lights, ice container, ice maker) found gaskets, compressor, lights, ice maker, fans, ice container, cooling, temps, to be working as designed, allow 12-24 hrs for ice production, cx ok repair."

Near Amethyst Dr, Hilmar, CA 95324
Cruz B.

Cruz B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Fixed- customer instructed- cx claims unit will not start, found front controls to be locked causing unit not to start, unlocked front controls and put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, instructed cx on each cycle and what they do, what soaps to use, how to load dw, unit is working as, cx ok repair."

Near American Ave, Hilmar, CA 95324