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Local Reviews
for Grover Beach, CA
Powered by Fluid LOCALKathy A.
Kathy - Grover Beach, CA
Technician put a deep scratch in my new stainless Kitchen Aid range
Response from Appliance Repair Specialist:
Kathy, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. Please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.
Great service!
Nguyen - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service. Excellent
Gilberto - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Maytag repairman
Lori - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Tech
Ken - Grover Beach, CA
George is a first rate tech, friendly and knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
PROFESSIONAL
Benjamin - Grover Beach, CA
Jim was all you want and need in a repair specialist... on time, knowledgeable, fast and accurate.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Jim! We strive for such service and look forward to future service with you!
Great customer service !
James - Grover Beach, CA
ARS takes their work seriously and strive to address client concerns quickly and efficiently. They are courteous, knowledgeable, friendly, prompt and go the extra mile to ensure customer satisfaction
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Jim at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great, fast service!
Rosa - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Great Service
Rosemary - Grover Beach, CA
Jim was professional, on-time & thorough. He gave us his professional opinion & gave us his suggestions in how to prevent something like this to happen again. Thank you Jim!
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Horrible experience
Esteban - Grover Beach, CA
The lead time to initially come out for repair was longer then expected. But I understood, I work in an industry where the lead times are not necessarily under my control. So I understood. However after waiting for the replacement part for a while, the repair man arrived, only to identify that he has the wrong replacement part. So we had to reschedule the repair. Then after a week of waiting I was notified that I needed to be rescheduled because the tech was out sick, and then we had to wait even longer for a rescheduled date because the company had training for the repairmen. So then we were rescheduled again!!!! So all together we were scheduled four times for a 30 minute repair! So finally we received confirmation that the repair to install the new part for the oven was going to happen! Upon his arrival, he said the replacement part is damaged. He said it was “bent”, I had him install the part anyways because we’ve been without an oven for three weeks now. I asked him if he can just get the oven working for now and come back with a new undamaged replacement part, and he refused to do that. This process has been a pain in the ass and customer service is horrible. The repair person was very rude and unaccommodating. If I didn’t accept the currently installed damaged equipment, we would have been rescheduled a 5th time. Taking into consideration how many times we’ve been rescheduled, you would think that your serviceman would have been a little more understanding and accommodating. I’ve never experienced that level of insensitivity.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Dryer Repair
Debbie - Grover Beach, CA
Give this guy a raise please. Thank you.
Response from Appliance Repair Specialist:
Hello Debbie, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Check on water level of machine.
Barbara - Grover Beach, CA
No cost involved because washer was under warranty. It would have been nice if he would have checked to see that the washer was level when I expressed my concern, but otherwise he explained the workings of the machine and it didn't require any work because it filled while he was here. It hadn't filled the week before, I guess it just needed to be set on "Super Heavy" and "fabric softener" yes, even though we don't add any. Kind of weird, but we'll leave it on that.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Fast Service
Vickie - Grover Beach, CA
The technician was friendly, competent and fast. Great experience!
Great Service
Lionel - Grover Beach, CA
work was performed in a timely manner, at this time it appears the leak was fixted
Response from Appliance Repair Specialist:
Hello Lionel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
tishdish
Tish - Grover Beach, CA
You guys are awesome! James in particular!
Response from Appliance Repair Specialist:
Hello Tish! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, James!
Great
ANSHUTZ - Grover Beach, CA
Response from Appliance Repair Specialist:
Hi Jim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, George!
Tzighe
HAGOS - Grover Beach, CA
Hey did great job very nice excellent work for everything
Response from Appliance Repair Specialist:
Hi Tzighe, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Brandon F.
RANGE WHIRLPOOL GW397LXUQ07 Upon inspection found unit to have a bad membrane and control board. They are going to get back to us on whether or not they want to move forward with service.; ordrng 1 WPW10207930 and 1 WPW10177195
Brandon F.
RANGE WHIRLPOOL GW397LXUQ07 Upon inspection found unit to have a bad membrane and control board. They are going to get back to us on whether or not they want to move forward with service.; ordrng 1 WPW10207930 and 1 WPW10177195
Brandon F.
WASHER MAYTAG MVWB765FW3 Swapped out old slider for new. Re-tested unit. No more noise. Unit now passes all test at time of service. Job complete
George Y.
COOKTOP JENN-AIR JGD8430ADB Found screws rusted can’t get burner off glass top clean out office retested check out ok complete no dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WFC310S0ES4 Found range right hand side infinite switch loose inside need to replace ok to order part.; ordrng 1 W10836470 (knob) and 1 WP3148952 (switch-inf)
George Y.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator dispenser not functioning and water just keeps fillin no lights no led for deli drawer ok to order this parts.; ordrng 1 W10804160 (cntrl-elec) and 1 W10815669 (dor-fip ss) and 1 W11330971 and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Brandon F.
WASHER MAYTAG MVWB765FW3 Upon inspection found unit to be making a clicking/popping noise when doing agitation mode. Ordering new slider because the teeth of old cider are worn and skipping.; ordrng 1 W10734521 (slider)
George Y.
RANGE KITCHENAID KFGD500ESS04 Found range back left burner with delay start. Reposition burner cap and clean. And electrode Clean for better contact. Retested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed ice maker tested check out ok complete no dents or dings cause by tech.
George Y.
COOKTOP JENN-AIR JGD8430ADB Found right front burner with delay start need to replace burner igniter ; ordrng 1 WP74009336 (igntr-surf)
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed part tested check out ok complete no dents or dings cause by tech.
Brandon F.
DISHWASHER AMANA ADB1400AGS1 Checked hose for obstructions. Checked filter. Nothing amiss. Drain pump was emitting low hum but was otherwise unresponsive. Ordering new drain pump; ordrng 1 W10876537 (drain pump)
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Found refrigerator leaking wen water being called out valve is leaking need to replace ok to order parts.; ordrng 1 WPW10420083 (valve)
George Y.
REFRIGERATOR WHIRLPOOL WRS311SDHT04 Found refrigerator freezing some fresh food items reposition temp retested check out ok complete no dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL KSGG700ESS1 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
DRYER AMANA NED4655EW1 Found dryer not powering up found 220 voltage not there check unit check ok advise customer to have electrician and replace outlet complete no dents or dings cause bytech.
Jim S.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Return vent blocked and iced over. Removed ice. Unit tested ok
George Y.
FREEZER WHIRLPOOL WRS588FIHW Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WFC310S0ES4 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WTW5000DW3 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Found bad 110 outlet customer to have electrician tested in different outlet tested ok complete no dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Installed parts tested check out ok return defected part.
Jim S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Heater is drawing 6.7 amps. Wash motor is working on all three levels. The drain hose does not have a high loop. Moved the jet dry to 4 from 1. The tub shows signs of hard water. Recommend using vinegar with the soap until their softener is installed. Unit is working as designed.
George Y.
WASHER WHIRLPOOL WTW5000DW3 Found washer drain pump hose has a pin hole need to replace ok to order part.; ordrng 2 W10899966 (tub to pump hose)s
George Y.
REFRIGERATOR AMANA ART318FFDW03 Found refrigerator freezer tough in out some of freezer products need to replace compressor and evaporator ok to order parts.need seal tech for repair.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 7728574763. Replaced dsiboard still not functioning spoke to tech line check dc voltage 9 ok need to replace valve again and control board dis board ok to reorder parts.; ordrng 1 W10919226 (regulator) and 1 W11342985 and 1 WPW10511278 (module-spk)
Jim S.
FREEZER WHIRLPOOL WRS588FIHW Fresh food damper is the noise; ordrng 1 W11236851 (diffuser)
George Y.
WASHER WHIRLPOOL MVWB725BW Found washer door lock not functioning replaced latch retested check out ok complete no dents or dings cause by tech . 7869 paid with check in full
George Y.
RANGE WHIRLPOOL KSGG700ESS1 Found range with error foe2 bad display tried resetting not functioning ok to order parts.; ordrng 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)
George Y.
REFRIGERATOR WHIRLPOOL KRFF305ESS02 Found refrigerator exexively loud wen running found bad damper ok to order part.
George Y.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found dishwasher testing ok customer concern intermently soap residue still on door Instructed customer not to put big items in front dispenser for better wash customer refuses anymore work done advise customer to call customer care complete no dents or dings cause by tech.
George Y.
REFRIGERATOR AMANA ART318FFDW03 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Installed parts still not functioning need to order module dis board ok to order.; ordrng 1 WPW10511278 (module-spk)
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Installed part when turning on bake or broil kicks on keeps clicking. Then shuts off ok to replace control board and valve ok to order.; ordrng 1 W10919226 (regulator) and 1 W11342985
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WFC310S0ES4 Installed part notice infinite switch needs to be replace ok to order part .
George Y.
OVEN WHIRLPOOL WFG770H0FZ0 Found oven on bake taking long time to cook at times need to replace bake igniter ok to order parts.; ordrng 1 WPW10324262 (igntr-oven)
George Y.
WASHER WHIRLPOOL WTW7500GW Found washer not ringing clothes out all the time reposition wash plate retested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR AMANA ART318FFDW03 Found refrigerator constantly running need to replace thirmister and control box.; ordrng 1 W11352623 (CONTROL BOX.)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found same issue strip out auger and container ok to order parts.; ordrng 1 W11185686 (ice-contnr) and 1 WP63052 and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)