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Local Reviews
for glendora, CA
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Evan - Glendora, CA
The technician was very helpful! Our washer is working perfectly after he identified the issue and instructed us how to fix it!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair! We strive for such service and are more than glad to know your washer is up and running, thank you for your time and business.
Fridge led
Robert - Glendora, CA
On time, quick install of a broken led fridge light
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service!
Laura - Glendora, CA
Tech was very kind and knowledgeable
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Dishwasher repair
Richard - Glendora, CA
Stephen was very competent and efficient. He knows his stuff. Unfortunately it took 2 visits and 3 weeks to complete the repairs. Not his fault but it was warranty work so I suppose we should have expected that.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Stephen and are more than glad to know your unit is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Awesome Service
Sean - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Polite and competent!
Anika - Glendora, CA
Very competent repair man. On time and polite! A +
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are happy you had a pleasant experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Daug - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Poor Results
Shady Lane - Glendora, CA
Within 10 minutes or so after guy left, machine stopped working. It's more than replace and walk away---informed diagnosis is needed. Should have been corrected on 2nd visit. Now I'm looking at a 4th visit.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Great Service and very competent Service Tech
Paul - Glendora, CA
Andy was great, quick and efficient and just a very nice person, and did a great job!!!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Leslianne
Leslianne - Glendora, CA
Andy was very polite, professional. and clean. The issue was seemed to be determined and resolved quickly. The appliance was under warranty, and no cost to me.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
?
Shannon - Glendora, CA
handled quickly
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Washer Repair
Francisco - Glendora, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Gina - Glendora, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
still waiting...
Le - Glendora, CA
I hope what this repair person did will work. We still have a drip. But I'll wait a week to see if anything changes or I have to make another service call.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service tech. Labor was SIGNIFICANTLY overpriced.
John - Glendora, CA
Andy was extremely courteous, knowledgeable, prompt and neat.. You (AR) charged me $115 for the service call (which I expected) and $163.83 for labor. He was here for a total of 25 minutes. That extrapolates to $330 an hour! A little high don't you think!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very good
Daug - Glendora, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service!!!
Cynthia - Glendora, CA
Very happy
Jennifer - Glendora, CA
Because of the nature of the needed repair, Andy was at our home on three occasions. He was always professional, straight forward, and clean up any mess. Very pleased with the company and especially with Andy.
Response from Appliance Repair Specialist:
Hello Jennifer, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Susan
Jeffrey - Glendora, CA
He came in repaired the problem fast! Was very professional and called before he came to let me know that he was on his way!
Response from Appliance Repair Specialist:
Hello Jeffery, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service!
Jeffrey - Glendora, CA
The repair got here within the time he said replaced the part and was very professional!
Great service
Noha - Glendora, CA
Very professional, helpful, and fast service.
Response from Appliance Repair Specialist:
Hi Noha, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Gary
Gary - Glendora, CA
Response from Appliance Repair Specialist:
Hello Gary, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Professional work and Service
Yamila - Glendora, CA
Everything was almost perfect. Repairs were spot on and professional. Only problem was the amount of time from my report of the problem to the repair. It took almost two weeks. Besides that, all work was excellent.
Response from Appliance Repair Specialist:
Hello Yamila, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Gina - Glendora, CA
Response from Appliance Repair Specialist:
Hi Gina, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!
Jessica
LOYA - Glendora, CA
Always great service!!
Response from Appliance Repair Specialist:
Hello Jessica! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!
Melinda
ZIELLO - Glendora, CA
Arrived on time and did an excellent job checking out my dishwasher and explaining exactly what was going on. Excellent customer service. Only complaint is that when I tried to return a phone call, I was left in a relay hold for an extremely long time. The repair guy was the best.
Response from Appliance Repair Specialist:
Hi Melinda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Noise, and door not closing, adjusted door hinge and tested compressor noise did not find any abnormal noise tested unit working properly. Door closing good now"
Andy H.
FREEZER KITCHENAID KFIL27CXMS0 "No water, repaired wire harness and tested unit working properly"
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Picked up data loggers. Customer to be notified of results. R/S for results.
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Ran diagnostics. Found RC not cooling properly per customer. FC upper bin noisy. Found noisy FC bracket/ rails. Reschedule for data logger. Cleaned condenser.;1 W10625067 (BRACKET ASSAM- LH) and 1 W10625068 (BRACKET ASSAM-RH)
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SMBM "Door not closing, repaired door hinge and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer states that unit was delivered in the box and did not see dent til after.
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Placed data loggers in FC and RC. Reschedule for 02/14 Friday.; schdld next appmnt for 2/14 FRI 8-10
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Placed data loggers in FC and RC. Reschedule for 02/14 Friday.; schdld next appmnt for 2/14 FRI 8-10
Steven W.
DRYER-GAS MAYTAG MGDB835DW4 "Ran diagnostics. Found right rear support roller bushing failed. Cleaned shafts, replaced rear support rollers, cleaned lint build- up from blower wheel. Tumbling and heating properly at this time. Instructed customer to replaced foil vent with aluminum ( not foil ) venting. Complete."
Andy H.
M/W OTR WHIRLPOOL WMH32519HV3 "Not heating, replaced mag and switch kit, diode tested unit working properly. Part # w11256462 , W10693025"
Steven W.
DRYER-GAS MAYTAG MGDB835DW4 "Ran diagnostics. Found right rear support roller bushing failed. Cleaned shafts, replaced rear support rollers, cleaned lint build- up from blower wheel. Tumbling and heating properly at this time. Instructed customer to replaced foil vent with aluminum ( not foil ) venting. Complete."
Andy H.
M/W OTR WHIRLPOOL WMH32519HV3 "Not heating, replaced mag and switch kit, diode tested unit working properly. Part # w11256462 , W10693025"
Andy H.
M/W OTR WHIRLPOOL WMH32519HV3 Office ordered part for me.; schdld next appmnt for 2/6 THU !
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 FC is 10f. Customer states FC is not cold enough. Ice cream soft. Called tech line SR # 7727073208. Per tech line FC MUST be at least 70 percent full to maintain proper temperature.need to reschedule for DATA LOGGER.; schdld next appmnt for 2/8 SAT 8-9
Steven W.
WASHER WHIRLPOOL WTW8500DC2 "Replaced gear case assembly. ( rotor was hard to remove ). Ran diagnostics. Had f7e5, f0e5 error codes. Cleared error codes. Ran load size calibration. Fills, agitates, drains, rinses, dispenses, & spins properly. Complete."
Andy H.
DISHWASHER WHIRLPOOL WDT970SAHZ "Not draining, replaced water pump and tested unit working properly .Customer still needs to replace airgap and hose to garbage disposal."
Andy H.
ALPHA WHIRLPOOL WFW72HEDW0 "Leaks at dispenser, repaired dispenser leak and tested unit working properly"
Andy H.
M/W OTR WHIRLPOOL WMH32519HV3 Need switches; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)
Steven W.
DISHWASHER KITCHENAID KDTE254ESS1 Ran diagnostics. Found leaking from diverter. Needs pump & motor Customer declined repair at this time. May call back.
Andy H.
WASHER AMANA NFW5800HW0 "Not filling with hot water, instruct customer on water line to unit. Tested unit working properly"
Steven W.
RANGE-GAS JENN-AIR PRG4810NP Replaced large oven bake ignitor. Oven is igniting/ heating properly at this time. Complete.
Steven W.
DOUBLE WALL OVEN KITCHENAID KODC304ESS00 Replaced upper cooling blower. Tested upper and lower ovens. Heating properly at this time. Blowers are working properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW85HEFW1 "Replaced drain pump and pressure sensor. Ran diagnostics. No error codes. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBSD608EBS01 RC LEDs are not working except upper left. Found open left center LED. Replaced left center LED. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Andy H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Not cooling, replaced fan motor and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WTW8500DC2 "Ran diagnostics. Had f0e5, f2e1 error codes. Cleared error codes. Found gear case spin bearings worn. Needs gear case. ; ordrng 1 W10811956 (GEAR CASE)"
Andy H.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 Not cooling ; ordrng 1 W10865727 (valve) and 1 W11109499 (drier-tube)
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Steven W.
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Andy H.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 "Not cooling, replaced compressor kit and evaporator tested unit working properly"
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Steven W.
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Steven W.
DOUBLE OVEN KITCHENAID KODC304ESS00 Replaced main control. Ran diagnostics. No error codes. Upper and lower ovens are heating properly at this time. Found noisy upper blower. Needs blower.; ordrng 1 WPW10176670 (BLOWER- UPPER)
Andy H.
OVEN KITCHEN AID KEMS378GSs0 NeedsDoor latch lock; ordrng 1 WP4451424 (latch-door)
Andy H.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 "Customer states unit not cooling, unit had full frost on evap coil and called techline and tested thermistors got sr# 7726931044 advise unit is working good at this time"
Andy H.
FREEZER KITCHENAID KFIL27CXMS0 "Not dispensing water, replaced water valve and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WFW85HEFW1 "Ran diagnostics.Had f3e1 error Found noisy pump bearings. Needs drain pump, pressure sensor.; 1 WPW10448876 (PRESSURE SENSOR ) and 1 WPW10605427 (DRAIN PUMP)"
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Steven W.
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)