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Local Reviews
for glendora, CA
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Jeffrey - Glendora, CA
He came in repaired the problem fast! Was very professional and called before he came to let me know that he was on his way!
Response from Appliance Repair Specialist:
Hello Jeffery, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service!
Jeffrey - Glendora, CA
The repair got here within the time he said replaced the part and was very professional!
Great service
Noha - Glendora, CA
Very professional, helpful, and fast service.
Response from Appliance Repair Specialist:
Hi Noha, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Gary
Gary - Glendora, CA
Response from Appliance Repair Specialist:
Hello Gary, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Professional work and Service
Yamila - Glendora, CA
Everything was almost perfect. Repairs were spot on and professional. Only problem was the amount of time from my report of the problem to the repair. It took almost two weeks. Besides that, all work was excellent.
Response from Appliance Repair Specialist:
Hello Yamila, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Gina - Glendora, CA
Response from Appliance Repair Specialist:
Hi Gina, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!
Jessica
LOYA - Glendora, CA
Always great service!!
Response from Appliance Repair Specialist:
Hello Jessica! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!
Melinda
ZIELLO - Glendora, CA
Arrived on time and did an excellent job checking out my dishwasher and explaining exactly what was going on. Excellent customer service. Only complaint is that when I tried to return a phone call, I was left in a relay hold for an extremely long time. The repair guy was the best.
Response from Appliance Repair Specialist:
Hi Melinda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Steven W.
WASHER WHIRLPOOL WTW7040DW0 "Ran diagnostics. Had f0e5, f0e3, & f2e1. Cleared error codes. Found suspension rod LR socket came off tub. Reinstalled suspension rod.Tested mixed, drain & spin with load. Fills, agitates, drains, rinses, & spins properly. Complete."
Tyler F.
DRYER MAYTAG MGD5500FC1 Customer stated the unit is leaking. Found leak is coming from valve assembly for steam.; ordrng 1 W11216837 (VALVE)
Tyler F.
RANGE WHIRLPOOL KXW9736YSS0 Customer stated that switch housing broke again. Ordering housing in stock.; ordrng 1 WPW10370649 (hous-cntrl)
Tyler F.
WASHER WHIRLPOOL WTW7300DW1 Customer stated that unit is still giving an error code for communication. Removed and replaced console tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD8500DC3 Customer stated one of the baffles is coming off the drum. Ordering drum not in stock.; ordrng 1 W10646770 (drum)
Steven W.
DRYER - GAS MAYTAG MGD8200FC0 Ran diagnostics. Had f4e3 error code.cleared error code. found sensor wire not connected. Reconnected sensor wire.Ran load test. Sensor is working properly. Found venting restricted. Advised customer to call duct cleaning service. Heating & tumbling properly. Complete.
Steven W.
WASHER MAYTAG MHW5500FW1 "Ran diagnostics. Had f9e1 error code. Cleared error code. Found pump harness plug not in drain motor all the way. Reinserted harness plug. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Complete."
Steven W.
DRYER MAYTAG MGDC215EW2 Not drying per customer. No heat. Found ignitor harness plug pin backed out. Reinserted pin into harness plug. Tumbling and heating properly. Instructed customer on 2 gas connectors spliced together is not to code. Advised customer to call plumber ( landlord). Complete.
Tyler F.
RANGE WHIRLPOOL KXW9736YSS0 Customer stated that the switch panel for hood is broken. Ordering switch housing in stock.; ordrng 1 WPW10370649 (hous-cntrl)
Tyler F.
WASHER WHIRLPOOL WTW7300DW1 Customer stated that unit is still giving an error code for communication. Ordering console not in stock.; ordrng 1 W11102318 (CONSOLE)
Tyler F.
RANGE WHIRLPOOL KXW9736YSS0 Customer stated that the switch panel for hood is broken. Removed and replaced switch housing tested all works good at this time.
Steven W.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics. Had 8-2 error code. Found drain motor harness plug loose. Recrimped plug. Cleared error code. Fills, washes, drains, rinses, & dries properly. Complete."
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Schedule as a shop job Monday; schdld next appmnt for 2/11 MON !
Tyler F.
DISHWASHER KITCHENAID KUDE20IXSS9 Customer stated that the unit is not draining. Found failed drain pump. Removed and replaced drain pump tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7300DW1 Customer stated that the unit gave her an error code for communication error. Removed and replaced main control. Tested all works good at this time.
Tyler F.
DISHWASHER KITCHENAID KUDE20IXSS9 Customer stated that the unit is not draining. Found failed drain pump. Ordering drain pump in stock.; ordrng 1 WPW10531320 (pump-drain)
Tyler F.
REFRIGERATOR WHIRLPOOL GI6FARXXY02 Customer stated the unit is leaking water. Found leak is coming from drain tube, replaced drain tube kit used 1 W10619951 (TUBE DRAIN)
Tyler F.
REFRIGERATOR WHIRLPOOL GI6FARXXY02 Customer stated the unit is leaking water. Found leak is coming from drain tube. Per service pointer replaced drain tube kit. Customer to pay labor and service call whirlpool pays for part.; used 1 W10619951 (TUBE DRAIN) from stock
Tyler F.
RANGE KITCHENAID KSGB900ESS2 Customer stated that the right front burner is not working. Found the two front burner caps were on the wrong burners. Fixed and tested all works good at this time.
Tyler F.
M/W OTR KITCHENAID KMHC319ESS4 Customer stated that the convict bake took longer than expected to work and vent is is not working. Tested connect bake and unit is working. Vent is not venting because installer installed vent exhaust and flap is not opening. Installer needs to remove vent and make sure their is clearance for the flap. All works good at this time.
Steven W.
OVEN KITCHENAID KEBS109BSS00 "Replaced appliance manager. Sensor, bake element OHMed out ok. Ran diagnostics. No error codes. Bake is heating properly at this time. Advised customer to to preheat minimum 30 minutes with door closed for proper temperatures. Complete."
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated that the unit has frost on the back under ice maker and frost in the freezer. Removed and replaced adaptor kit tested all works good at this time.
Tyler F.
RANGE WHIRLPOOL WFG505M0BW2 Customer stated that oven will not heat. Found igniter is glowing but not as bright as it should. Removed and replaced igniter. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that a sheet got stuck under the wash plate. Removed and replaced wash plate and hub kit. Tested all works good at this time. Customer got authorization in sticky notes.
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found no power to ice maker motor. Found open black wire in door. Needs FC door; ordrng 1 LW10691266 (dor-fip)
Steven W.
OVEN KITCHENAID KEBS109BSS00 Ran diagnostics. No error codes. Found not holding temperature. Needs appliance manager.
Steven W.
MW OVEN COMBO KITCHEN AID KOCE507ESS00 "Replaced lower oven appliance manager, control panel. Load tested MW, Tested convection bake. Heating, turntable, lights, fans are working properly at this time. Complete."
Tyler F.
RANGE WHIRLPOOL WFG505M0BW2 Need igniter didn’t get ordered; ordrng 1 W11176454 (IGNITER)
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated that the unit has frost on the back under ice maker and frost in the freezer. Ordering adaptor kit in stock.; ordrng 1 W10864519 (adapter)
Steven W.
REFRIGERATOR KITCHENAID KRFC704FBS00 Ran diagnostics- ok. Found no water at water supply angle stop. Instructed customer to call builder/ contractor. Fill valves are working properly. Unit is cooling properly at this time. Complete.
Steven W.
OVEN KITCHENAID KEBS109BSS00 "No display. Found open thermal fuse. Replaced thermal fuse. Tested oven unit is cooling, heating properly at this time. Complete.; used 1 WPW10545255 (FUSE-THRML) from stock"
Tyler F.
RANGE WHIRLPOOL WFG505M0BW2 Customer stated that oven will not heat. Found igniter is glowing but not as bright as it should. Ordering igniter.
Steven W.
DRYER WHIRLPOOL WED5000DW2 "Found power to timer motor, not advancing. Replaced timer. Timer is advancing properly. Excess voltage drop when starting dryer( 118V to 84V ). Advised customer to call electrician. Complete."
Steven W.
MW OVEN COMBO KITCHEN AID KOCE507ESS00 "Ran diagnostics. Has f2e1 error code. Not heating properly in convection bake. Needs control panel, appliance manager; ordrng 1 W10588753 (panl-cntrl) and 1 W11179310 (APPLIANCE MANAGER )"
Tyler F.
MICROWAVE WHIRLPOOL KEMS378SBL05 Customer stated that the turntable motor is making noise. Removed and replaced turntable motor. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Removed and replaced user interface and deli interface but interface on deli drawer is still not responding. Has broken wire in the door. Ordering door; ordrng 1 W10815668 (dor-fip bl)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer stated that the refer is freezing her produce and whirlpool told her to raise the temps. Temps too high. Set temps to correct settings and showed customer house to adjust the deli drawer temperature so that items do not freeze. All works good at this time.
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS3 Customer stated that the unit is not washing. Found diverter problem. Removed and replaced sump assembly tested all works good at this time.
Steven W.
DRYER MAYTAG MGDB850YG3 "Replaced idler pulley, support rollers(4), drum & blower belts. Delinted base & motor. Tumbling, heating properly at this time. Advised customer to replace venting. Complete."
Steven W.
WASHER MAYTAG MVWB300WQ1