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Local Reviews
for Exeter, CA
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Laura - Exeter, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Great service
Al - Exeter, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Job
Amanda - Exeter, CA
Eric S was helpful and kind and very understanding. Listen to everything I had to say and answered all my questions. Thank you very much
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Technician was great
Carmen - Exeter, CA
He showed up within the timeframe and let me know what he was going to check once I explained the problem. He was thorough and then explained what the problem was and how he fixed it. Great service!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Guadalupe - Exeter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Terrible warranty repair
Andrew - Exeter, CA
The t The technician had no respect for my time I have had a total of five appointments and my dryer is still not repaired .
Great service
Fred - Exeter, CA
Quick & very knowledgeable about problem , great service
Response from Appliance Repair Specialist:
Hello Fred, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Teresa
Teresa - Exeter, CA
Excellent service, Honest people, Great price!
Response from Appliance Repair Specialist:
Hello Teresa, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Quick and Professional Service
Sarah - Exeter, CA
Eric was extremely professional from the moment he walked in, to the moment he left. He was able to fix the problem quickly!
Great service
Zoe - Exeter, CA
Response from Appliance Repair Specialist:
Hi Zoe, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Michael M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed and replaced left side door LW11038917Request 2X labor for door replacementRebooted u it and now have water flow from dispenserAdvised cx wait 24 hours for operating temps and ice production job complete
Frank P.
DRYER MAYTAG MEDB835DW4 Customer stated clicking during large and small loadsPerformed diagnostics Faint clicking noise Installed drive assembly Tested PassedJob completed
Frank P.
FREEZER WHIRLPOOL WRS588FIHV Customer stated found pieces of plastic in ice makerAlso not dispensing correct amount of water turns on and off and chatter noisePerformed diagnostics Found it needs new ice maker Making chatter noiseNot correct amount of waterInstalled ice maker Cleared out water tube Explained to customer about ice will produce ice within 48 hours Collaborative ice waterNo more chattering noiseTested passed Job completed
Frank P.
DRYER MAYTAG MEDB835DW4 Customer not home Called dispatch He said that it was rescheduled for Friday.
Michael M.
REFRIGERATOR KITCHEN AID KBSD612ESS01 Each demo digit needs its own activation from the user. All ops are as designedNo functional failures to report job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete
Frank P.
DRYER MAYTAG MEDB835DW4 Customer stated during wash cycle making loud; schdld next appmnt for 3/17 TUE 3-5
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete
Frank P.
FREEZER WHIRLPOOL WRS588FIHV "Customer stated upon arrival that the refrigerator is having multiple problems1,) broken pieces of plastic found in ice bin2,) when dispensing water makes a chatter noise3,). Dispenser not accurate in amount of water and It’s not functioning properly Performed diagnostics FoundIce maker is brokenNeeds new inlet valve and water tubeControl board is malfunctioning by turning off and on flickering Will order parts; ordrng 1 W10341320 (inlet valve) and 1 W10876364 (tube-water) and 1 W11130216 (cntrl-elec) and 1 W11130444 (icemaker)"
Michael M.
WASHER WHIRLPOOL WTW8040DW4 Cx states unit makes a loud rattling noise.Spun tub by hand and hear nothing unusual. Tipped unit back and motor cover is secure. Wash plate is not loose.No faults stored in controlRan auto service test and passed all cycles as designed.Re oven wash plate and found pennies under wash plate. Installed wash plate and all ops are as designed job complete
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Customer Now Staes the Vegetable shelf is freezing up ( Betty )Performed diagnostics checked components - Found that the Control board and Evaporator motor and harnessGone badWill order parts;1 W11043015 (panel-ui), ordrng 1 W11043763 (cntrl-elec)
Frank P.
WASHER MAYTAG MVWB835DW1 Customer stated only during washing She hears knocking noiseAnd then vibrates during filling in the backWill hold on to inlet valve when other parts come in So I can install all together ; ordrng 1 W10006482 (rotor) and 1 W10868473 (gearcase)
Frank P.
WASHER WHIRLPOOL WTW8040DW Customer stated during spin cycle she hears a noise Performed diagnostics Checked components Found rotor motor defective Installing new rotor motorTested PassedJob completed
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS "Installed new parts on unit. While replacing freezer module found male connector not secured to wire, safely moved inslauiton to reach wires but wires are really short and no longer can repair. Called tech lined and documented findings. Called Lowe’s and documented as well. Unit will be replaced.7727244879"
Frank P.
DRYER WHIRLPOOL WGD8000DW Customer stated smelling burning inside dryerPerformed diagnostics Found inside vent has old lint stuck too plateCustomer Negligence not cleaning lint filter I informed Mrs Clark on what’s needed She refused the service for cleaning She gonna let the lint burn off job completed
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Customer stated water is leaking from icemaker. Perform diagnostic. Checked components. Found inlet valve defective not shutting off completely that’s why it’s dripping water into the tray will order part; ordrng 1 https://beta.marcone.com/Product/Detail?Machine=&Category=&Part=W11043013&Make=WPL (INLET VALVE)
Frank P.
WASHER WHIRLPOOL WTW8040DW Customer stated washer making weird banging noise during spin cyclePerformed diagnostics Found bearing not engagingWill order partBtw I forgot to push the button Arrive; ordrng 1 W10447979 (rotor MOTOR) and 1 W10868473 (DRIVE ASSEMBLY)
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found jam in ice maker Causing it to freeze over When calling for ice. Replaced with new ice maker. Jumped ice maker to test . It past test. job completed
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS And you know with shorted module in the freezer section. Also found you I display alarm no longer engaging. And will also need to be replaced; ordrng 1 W11205083 (module) and 1 W11330971 (UI DISPLAY)
Erick S.
WASHER MAYTAG MVWB835DW0 The problem with unit was units water valves are shut off. Customer admits to shutting them off to clean. Tested unit and unit past diagnostics with no errors. Control board had no errors recorded of a fill problem. Called Lowe’s and documented . Everything is documented job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Door insulation is failing along with heater causing fill tube to continue to freeze over. Unit will need new door; ordrng 1 LW11026425 (dor-fip)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cycled unit and found unit heater failing causing unit water not to reach icemaker. Unit will need complete new door; ordrng 1 LW11038917 (dor-fip) and 1 W10873791 (icemaker), states that autho needed"
Erick S.
WASHER WHIRLPOOL MVWB765FW Install new parts on unit. Re-tested it and it passed all test with no failures. Job
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Stall new icemaker on unit. Re-tested it and it passed all test with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ Received incorrect color on door. Reconfirmed part number and now Re-ordering part. ; ordrng 1 LW11026425 (dor-fip)
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ Received incorrect color on door. Reconfirmed part number and now Re-ordering part. ; ordrng 1 LW11026425 (dor-fip)
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Cycled unit and found unit with bad icemaker causing unit not to make ice. Unit will need new icemaker; ordrng 1 W10873791 (icemaker)
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ Received incorrect color on door. Reconfirmed part number and now Re-ordering part. ; ordrng 1 LW11026425 (dor-fip)
Erick S.
WASHER MAYTAG MVWB835DW4 "Installed new parts on unit, retested it and it passed all tests with n errors. Job com"
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ Received incorrect color on door. Reconfirmed part number and now Re-ordering part. ; ordrng 1 LW11026425 (dor-fip)
Erick S.
WASHER MAYTAG MVWB835DW "Found u it with f7 e5 erro indcsring clutch failure, accessed gearcase and found stripped rotor,gearcase. Clutch not engaging all the way causing failure. All 3 parts will need to be replaced; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)"
Erick S.
WASHER WHIRLPOOL WFW560CHW0 Cycled unit and found unit leaking through Belo causing unit to leak. Unit will need new Bello; ordrng 1 W11314648 (bellow)
Erick S.
DRYER WHIRLPOOL WGT4027HW Found unit with fabric softener sheets and blower. Remove blower and removed length and dryer sheets. Re tested it and found unit making noise. Access and found roller out of alignment. Reinstall and secured roller retested and unit is heating and passed all test with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW5000DW Install new parts on unit. Re-tested it and it passed all test without failures. Job complete
Erick S.
WASHER MAYTAG MHW5630HC0 Found crack on bottom right corner of door. Installed new outer door glass. Unit is no longer leaking and passed all test. Job complete
Andrew P.
WASHER WHIRLPOOL WTW5000DW Checked unit in diagnostics and found long drain fault code. Checked pump and found no restrictions. 7nit has faulty drain pump. ; ordrng 1 WPW10581874 (pump-water)
Andrew P.
WASHER WHIRLPOOL WTW8040DW4 Checked unit is diagnostics and unit has an F2E1 fault code which s a stuck key. Unit will stop/start cycle and add time to cycles or stop in mid cycle. Needs user interface ; ordrng 1 W11125152 (console)
Erick S.
WASHER MAYTAG MVWB865GW0 Found unit with bad about causing it not to fill or cycle. Replaced with new valve.
Erick S.
REFRIGERATOR FRIGIDAIRE DFHS2313MF Found unit with bad water valve continued to leak. Replaced water valve. Re-tested it and it passed all test with no errors. Job complete
Erick S.
WASHER WHIRLPOOL MVWX655DW0 Install new parts on unit. Re-tested it in a past diagnostics with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW5000DW2 Found unit with Phil air causing units pump to run dry and make noise. Found bad connector add cold valve causing it not to fill. Repaired connector and secured harness. Re-tested it and unit is now cycling and filling. Unit passed all test with no errors. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found unit with with e2 error code on ice maker causingnot to make ice. Also found evaporator in fresh side full of fros,t,; ordrng 1 W11089931 (panel-ui) and 1 W11294907 (icemaker)"
Erick S.
WASHER WHIRLPOOL MVWX655DW0 Cycled through diagnostics and found it with shifter error. Found bad track on with stripped cam causing failure. Both parts will need to be replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Erick S.
OVEN WHIRLPOOL WFE320M0ES2 Install new parts on unit. Re-tested it and it passed all test. Job complete