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Local Reviews
for El Monte, CA

Appliance Repair Specialist Rated 4.2 out of 5 stars based on 33 customer reviews

Map of El Monte, CA

Knowledgeable, professional specialist




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of El Monte, CA

Frustrated




Review of Appliance Repair Specialist

My washer stopped working AGAIN after 2 loads


Response from Appliance Repair Specialist:

Hi Connie, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we can do to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of El Monte, CA

Excellent Service!




Review of Appliance Repair Specialist

Professional and very efficient!


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of El Monte, CA

Great service




Review of Appliance Repair Specialist

Technician was very helpful and professional. He tried his best to fix my refrigerator and didn’t stop until he found a solution. Great service


Map of El Monte, CA

Great customer service




Review of Appliance Repair Specialist

The technician was patient and explained the options I had for the appliance.


Map of El Monte, CA

Honest estimate




Review of Appliance Repair Specialist

Professional yet friendly, honest service


Response from Appliance Repair Specialist:

Hello Connie! Thanks for the kind words and the time you've taken to leave a comment. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of El Monte, CA

Great service




Review of Appliance Repair Specialist

Muy bien, la persona que vino muy educada. El hizo su trabajo.


Response from Appliance Repair Specialist:

¡Gracias por la increíble reseña! Nos esforzamos por tal servicio y apreciamos su tiempo y negocio.


Map of El Monte, CA

Good customer service, responded fast and the problem was fixed




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.


Map of El Monte, CA

Don't trust them rip off artist.




Review of Appliance Repair Specialist

This company is was a third party vender from my recently purchased maytag washer. The service repairman incorrectly documented his findings resulting in a loss of warranty on a 60 day old washer. After coming to an agreement with maytag to warranty parts only I was responsible for the labor cost only. Even after multiple request, I was never informed of what there labor rates where until a few days before the repair. I was told later it was 200.00 dollars and that the original service call covered the return trip to make final repairs. The morning of the repair I found out they added a second service call expense (115.00)and took less that an hour to complete the repairs, reinstall my washer and complete all the documentation. They double charged on a warranty service call already covered by Maytag. I guess some people only do the right thing when they know someone is watching them.


Map of El Monte, CA

Martinez




Review of Appliance Repair Specialist

He was very proficient and completed the repair . Excellent. Thank You


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great Service




Review of Appliance Repair Specialist

Juan our technician was very polite and professional. Our dishwasher was not working and he figured out the issue after checking a few things.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your dishwasher is up and running. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

The technician was very knowledgeable and professional. He answered any questions we had. Washer machine is working great now.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your washer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Quick Diagonosis and quick repair




Review of Appliance Repair Specialist

Great service. Quick and easy. He fixed my Kitchen Aid Ice Maker in a few minutes.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your Kitchen Aid ice maker is up and running, thank you for your time and business.


Great Service




Review of Appliance Repair Specialist

The technician is very nice and knowledgeable of what he is doing, but the washer problem still has not solved. I believe that it is machine it’s designing issue.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300.


Repair Washer




Review of Appliance Repair Specialist

Good Services.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your washer is up and running, thank you for your time and business.


Terrible




Review of Appliance Repair Specialist

Terrible


Frank




Review of Appliance Repair Specialist

Terrible


Response from Appliance Repair Specialist:

Thank you for writing a review, customer satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Washer




Review of Appliance Repair Specialist

Great service,great communication,on time !


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


He did a good job.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great




Review of Appliance Repair Specialist

Steven was very patient with my request. He took care of the repairs needed to get our machines back in order.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Fast efficient and friendly




Review of Appliance Repair Specialist

Tech Steven was great. Professional and got down to business with our fridge. Very knowledgeable.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Clara, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Very Helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Cedar Crest, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Alex, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Fixed the issue, serviceman was monotone and not that friendly




Review of Appliance Repair Specialist

Hi, I have a Kitchenaid gas range oven that I purchased 2 years ago when I was renovating my house but started using when I moved in a year ago. The oven malfunction a month ago with a code stating the cooling fan was running low. The serviceman came twice. The first time he told me he wasn't able to fix it bc it was a major issue and that whirlpool (Kitchenaid) didn't authorized full compensation so he would have to get full approval and scheduled for the following week. I wasn't sure if it was approved or not bc no one updated me, but he did come the following week and fixed the cooling fan. He was not that friendly.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Poor personality




Review of Appliance Repair Specialist

My service time was scheduled between the hours of 12pm-3pm I did not receive a call regarding the appointment until abt 3:10pm telling it would be another 60 min. Before he would arrive. He finally arrived around 4:30pm with a very bad attitude. I left him to fix the dryer which he did do. Really did not care for this technician.


Response from Appliance Repair Specialist:

Hello Walterine, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Bob, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Steven was able to help us with our problem. Good experience.


Response from Appliance Repair Specialist:

Hello Jie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Not an awesome service.




Review of Appliance Repair Specialist

Technician was 1 hour and 7 minutes late. No curtesy call. I called 3 times. First call went to voice mail. Second call said he is running a little late from previous job and on his way. Third call said another 30 min away. When technician arrived, first thing he said was I am not sure I can fix it because it has not been installed. Dishwasher was brand new and door hinge was broken.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Gilda




Review of Appliance Repair Specialist

Good work


Response from Appliance Repair Specialist:

Hi Gilda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Francisco!


Gilda




Review of Appliance Repair Specialist

He was right to the problem and took care of it, he answered all my questions and was polite


Response from Appliance Repair Specialist:

Hello Gilda, Thank you for taking the time to respond to our review request! We are so happy to hear you had such a great experience with our company. We look for ward to working with you in the future. Good job, Francisco!


Fanny




Review of Appliance Repair Specialist

Great svc


Response from Appliance Repair Specialist:

Fanny, Thank you for the positive feedback. We appreciate you time to review your service. Great job Steve and customer service team!


Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure sensor and drain pump. Air trap is clear. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Advised customer NOT to use pods, use HE liquid detergent ( #1 level on cap ). Complete."

Near Maxson Rd, El Monte, CA 91732
Juan G.

Juan G.

WASHER MAYTAG MVWC465HW2 "F5e2 lid lock. Cleared error codes. Ran diagnostics, replaced lid lock assembly. Calibrated unit, checked ops unit is working fine. Unit is in an outdoor closet, doors only go half way. Advised customer to enclose unit 100%"

Near Santa Anita Ave, El Monte, CA 91733
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Checked fresh food compartment temperature on arrival, temperature would fluctuate from one area to another. Temperature would range from lower 30s to mid 40s. Ran diagnostics, no error codes, reset main control board. Customer blocking rear wall airways. Pushing items against wall, not allowing for proper air circulation. Corrected placement of items inside the unit."

Near Ranchito St, El Monte, CA 91731
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KBFN402ESS02 "All lights completely off. Replaced led board, still no lights. Found multiple led assemblies that need to be replaced. Called tech line SR. 7728872852; ordrng 6 W11462342s"

Near Ranchito St, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had f8e3 error code. Cleared error code. Found worn drain pump, pressure sensor sticking. ; 1 WPW10448876 (PRESSURE SENSOR ) and 1 WPW10605427 (PUMP)"

Near Maxson Rd, El Monte, CA 91732
Steven W.

Steven W.

DISHWASHER KITCHENAID KDTE704DSS0 Ran diagnostics. Found lower rack tracks came apart. Needs LH and RH lower tracks. DW is sunk under floor. Tiles need to be removed before service. ; 1 W10822165 (TRACK LWR LH) and 1 W10822166 (TRACK LWR RH)

Near Granada Ave, El Monte, CA 91731
Andy  H.

Andy H.

RESIDENTIAL REFR WHIRLPOOL WRS331SDHM00 "Freezing food, could not put in test mode , needs main control, tested thermistor and they passed and checked damper it open and closes good.; ordrng 1 W11196400 (cntrl-elec)"

Near Durfee Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER AMANA NTW4516FW3 "No parts are missing. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly at this time. Water tested normal wash. Normal agitation speed after water level is reached. Unit is working properly as designed. Instructed customer to use HE liquid detergent ( no powder ). Complete."

Near Dodson St, El Monte, CA 91733
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5005KW0 "Ran diagnostics. Had f8e1 error code. Cleared error code. No cold water. Found open cold solenoid. Replaced water inlet valve. Ran quick test cycle, calibration.Fills, agitates, drains, rinses, and spins properly at this time. Using thin ungrounded extension cord, ground prong was removed on power cord. Shock/ fire hazard. Instructed customer NOT to use washer untilProper electrical is installed by licensed electrician. Complete."

Near Mountain View Rd, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW0 "APT 1. Ran diagnostics. Had f0e3, f2e1, f9e1 error codes. Cleared error codes. Found drain pump connector terminal backed out. Reinserted terminal into connector. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."

Near Brockway Ave, El Monte, CA 91731
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced drain tube, auger motor, and freezer light assembly. Applied sealant to cracks on freezer floor. Checked ops, unit is draining defrost water properly, freezer light and auger motor are working fine now."

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR MAYTAG MFW2055FRZ00 Ran diagnostics. Found center mullion broken inside causing LH RC door not to close. ; ordrng 1 WPW10624450 (MULLION)

Near Cypress Ave, El Monte, CA 91731
Andy  H.

Andy H.

KITCHEN WHIRLPOOL UXT5230BDW Duplicate order

Near Rose Ave, El Monte, CA 91731
Andy  H.

Andy H.

VENTHOODS WHIRLPOOL UXT5230BDW1 "Making noise, found fan blade hitting housing, removed blade and reinstalled tested unit working properly. No noise"

Near Rose Ave, El Monte, CA 91731
Andy  H.

Andy H.

VENT HOOD WHIRLPOOL UXT5230BDW1 "Making noise, found blade hitting housing, removed blade and reinstalled and tested unit working properly. No noise"

Near Rose Ave, El Monte, CA 91731
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF535SWHW02 Unit need a compressor customer refused repair going return unit to store

Near Maxson Rd, El Monte, CA 91732
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF535SWHW02 Unit need a compressor customer refused repair going return unit to store

Near Maxson Rd, El Monte, CA 91732
Juan G.

Juan G.

REFIRGERATOR WHIRLPOOL WRT138FZDW00 "Replaced freezer door assembly. ( customer had it already) Checked ops, door fits fine, making a good seal through out. Unit needs a new name plate.; ordrng 1 W11178521 (nameplate)"

Near Rose Ave, El Monte, CA 91731
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Evaporator drain tube is clogged, defrost water overflowing onto freezer floor, eventually icing over and allowing defrost water out onto kitchen floor. Auger motor seized, it needs to be replaced. Freezer led is out, and crack on freezer floor needs to be repaired.; ordrng 1 WP482338 (adhesive) and 1 WPW10153550 (extension) and 1 WPW10317991 (motor) and 1 WPW10515057 (light)"

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ran diagnostics. FC handle is coming loose. R & R FC handle. Retorqued RC handles as well. Unit is cooling properly at this time. Complete.

Near Frankmont St, El Monte, CA 91732
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Ran diagnostics. Not draining. Found drain motor harness connector not seated into motor. Reinserted connector into motor. Ran diagnostics cycle. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying, call builder to repair cabinet and install air gap in drain line. Complete."

Near Elliott Ave, El Monte, CA 91732
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling, found compressor and fan motor bad tested unit working properly"

Near Strozier Ave, El Monte, CA 91733
Juan G.

Juan G.

REFRIGERATOR MAYTAG MRT118FFFH04 Replaced fresh food door gasket. Applied adhesive sealant to freezer perimeter between liner and cabinet.

Near Arden Dr, El Monte, CA 91731
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Needs fan making noise turning slow; ordrng 1 WP2315539 (motor-evap)

Near Strozier Ave, El Monte, CA 91733
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced freezer door, ran diagnostics, ice maker went through harvest cycle fine, ice maker filled as designed. Unit is working fine."

Near Peck Rd, El Monte, CA 91732
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Found all orifice tubes are broken( range was never connected yet ), top is chipped on RR side caused by improper lifting of top.; 1 W10514429 (ORIFICE HOLDER/ TUBING CENTER) and 1 W11028738 (ORIFICE HOLDER/ TUBING LF) and 1 W11050487 (ORIFICE HOLDER/ TUBING RF) and 1 W11162117 (ORIFICE HOLDER/ TUBING LR) and 1 W11167099 (ORIFICE HOLDER/ TUBING RR)"

Near Merced Ave, El Monte, CA 91733
Andy  H.

Andy H.

WASHER MAYTAG MVWX655DW2 "Not filling, found loose harness to water valve, removed and reinstalled harness tested unit working good"

Near Washington Ave, El Monte, CA 91731
Juan G.

Juan G.

WASHER WHIRLPOOL MVWC565FW2 "Ran diagnostics, no error codes stored. Reset main control board. Calibrated unit. Unit’s ops check fine. Unit was leaning to the front due to the flooring (unit is outside) leveled unit properly. Instructed customer on how to load the unit, and what will give them the highest water level. Unit is working as designed."

Near Musgrove Ave, El Monte, CA 91732
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "No cool, needs compressor, evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

Near Strozier Ave, El Monte, CA 91733
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5000DW3 "Replaced suspension rods. Checked ops, unit is working fine."

Near Burkett Rd, El Monte, CA 91733
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 "Replaced tub to pump hose. Ran diagnostics. No error codes found. Water test normal cycle. Fills, agitates, drains, rinses,dispenses, and spins properly.. Complete."

Near Richwood Ave, El Monte, CA 91732
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW0 "F7e7 motor unable to reach speed, f7e1 basket speed fault, F0e2 oversuds. Unit is outside under a rear porch. Unit not going into spin, when turning basket by hand it’s noisy. Suspension rods are loose. Excessive dirt accumulated on outer tub. No signs of any components burnt, possibly drain pump overheated due to Oversuds condition. Unable to call trade partners to report issues, advised customer will call trade partners tomorrow and proceed with what they recommend."

Near Meeker Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 "Replaced pressure switch tubing, drain hose, and cover. Ran diagnostics. Had f3e1 error code. Cleared error code. Ran calibration, auto test cycle. Leaking. Found customer installed wrong hose from tub to pump. Needs tub hose. .; ordrng 1 W10802689 (HOSE- TUB TO PUMP)"

Near Richwood Ave, El Monte, CA 91732
Juan G.

Juan G.

REFRIGERATOR MAYTAG MRT118FFFH04 "Fresh food compartment door gasket is loose, it keeps coming off partially. Gap between cabinet and liner around freezer perimeter. Sealant needs to be applied.; ordrng 1 W10838574 (gasket-dor) and 1 WP482338 (adhesive)"

Near Arden Dr, El Monte, CA 91731
Juan G.

Juan G.

REFIRGERATOR WHIRLPOOL WRS325FDAM04 "Clogged evaporator drain tube. Freezer floor and evaporator drain pan iced over. De iced freezer area, cleared drain tube. Checked ops, unit is draining properly now."

Near Elliott Ave, El Monte, CA 91733
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW0 "Drain pump not working, it was receiving proper voltage. Replaced drain pump, calibrated unit. Ran diagnostics, all ops check fine. Customer does not have hot water connected to the unit, advised them to connect hot water, unit’s outer tub is very dirty, lots of dirt build up."

Near Pine Ave, El Monte, CA 91731
Steven W.

Steven W.

WASHER WHIRLPOOL WFW5620HW0 Ran diagnostics. No error codes found. Ran quick test cycle. Needs ACU per service pointer # W11481344. ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322879 (ACU)

Near Douglas St, El Monte, CA 91731
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5000DW3 Loose suspension rods. Suspension rods need to be replaced.; ordrng 1 W11130362 (suspension)

Near Burkett Rd, El Monte, CA 91733
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Not getting cold, found fan bad, replaced fan motor and tested unit working properly"

Near Halifax Rd, El Monte, CA 91731
Steven W.

Steven W.

WASHER WHIRLPOOL WFW6620HC0 Control wouldn’t power up. Ran diagnostics. Needs HMI and ACU.; ordrng 1 W11322905 (ACU) and 1 W11324037 (CONSOLE)

Near Elliott Ave, El Monte, CA 91732