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Local Reviews
for El Monte, CA

Rated 3.9 out of 5 stars based on 10 customer reviews

Map of El Monte, CA

Very Helpful





Map of El Monte, CA

great service





Map of El Monte, CA

Fixed the issue, serviceman was monotone and not that friendly




Hi, I have a Kitchenaid gas range oven that I purchased 2 years ago when I was renovating my house but started using when I moved in a year ago. The oven malfunction a month ago with a code stating the cooling fan was running low. The serviceman came twice. The first time he told me he wasn't able to fix it bc it was a major issue and that whirlpool (Kitchenaid) didn't authorized full compensation so he would have to get full approval and scheduled for the following week. I wasn't sure if it was approved or not bc no one updated me, but he did come the following week and fixed the cooling fan. He was not that friendly.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of El Monte, CA

Poor personality




My service time was scheduled between the hours of 12pm-3pm I did not receive a call regarding the appointment until abt 3:10pm telling it would be another 60 min. Before he would arrive. He finally arrived around 4:30pm with a very bad attitude. I left him to fix the dryer which he did do. Really did not care for this technician.


Response from Appliance Repair Specialist:

Hello Walterine, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of El Monte, CA

Good





Response from Appliance Repair Specialist:

Hi Bob, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of El Monte, CA

Great service




Steven was able to help us with our problem. Good experience.


Response from Appliance Repair Specialist:

Hello Jie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of El Monte, CA

Not an awesome service.




Technician was 1 hour and 7 minutes late. No curtesy call. I called 3 times. First call went to voice mail. Second call said he is running a little late from previous job and on his way. Third call said another 30 min away. When technician arrived, first thing he said was I am not sure I can fix it because it has not been installed. Dishwasher was brand new and door hinge was broken.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of El Monte, CA

Gilda




Good work


Response from Appliance Repair Specialist:

Hi Gilda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Francisco!


Map of El Monte, CA

Gilda




He was right to the problem and took care of it, he answered all my questions and was polite


Response from Appliance Repair Specialist:

Hello Gilda, Thank you for taking the time to respond to our review request! We are so happy to hear you had such a great experience with our company. We look for ward to working with you in the future. Good job, Francisco!


Map of El Monte, CA

Fanny




Great svc


Response from Appliance Repair Specialist:

Fanny, Thank you for the positive feedback. We appreciate you time to review your service. Great job Steve and customer service team!


Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump & motor assembly. Ran diagnostics- ok. Fills, washes, drains, rinses, & dries properly. Normal sound level. Unit is working as designed. Complete."

Near VuePointe Way, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f2e1 error code. Cleared error code. Ran auto test cycle. Found gear case bearings worn. 3 count job. Replaced gear case. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent, use clean cycle with affresh cleaner monthly. Complete."

Near Delco Ave, El Monte, CA 91733
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 Ran diagnostics. No error codes. Tested washer several times. No leaks found from washer. Possible drainpipe backing up. Advised customer to call plumber. Complete.

Near Exline St, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Customer came home. FC and RC temps are normal. No problem found. Unit is cooling properly at this time. Complete.

Near Penn Mar Ave, El Monte, CA 91732
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD4616FW1 "Found improper venting. Instructed customer to call installers to install proper venting( away from water heater ), install new gas connector ( not reusable ). Dryer is heating, tumbling properly. Complete."

Near Durfee Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WTW7000DW1

Near Elliott Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WFW72HEDW0 "Ran diagnostics. Had f9e1 error code. Cleared error code. Ran quick test cycle. Found no hot water, drain pump hums. Unjammed drain pump. Found loose harness plug to hot solenoid. Recrimped harness plug. Fills, washes, drains, & spins properly. Complete."

Near Kerrwood St, El Monte, CA 91732
Steven W.

Steven W.

SXS 25'&#03 WHIRLPOOL WRS325FDAM04 "Found ice maker came off liner, bracket broken causing container to break.; ordrng 1 WPW10558423 (ice-contnr)"

Near Elliott Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER/COMMERCIA MAYTAG MLE20PDCYW1

Near Maxson Rd, El Monte, CA 91732
Steven W.

Steven W.

WASHER/COMMERCIA MAYTAG MLE20PDCYW1 "Manager wanted amount changed to .75 dry and 1.00 wash. Changed amounts to .75 dry, 1.00 wash. Unit is working properly at this time. Complete."

Near Maxson Rd, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f9e1, f3e1, f8e3, f5 e2. Cleared error codes. Found drain pump jammed. Unjammed drain pump. Ran quick test cycle. Fills, washes, drains, rinses, & spins properly. Advised customer to use less HE detergent. Complete."

Near Kerrwood St, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer says it is in warrenty. She can’t find receipt. Called trade partners. SR# 7724163359. Found damper sticking open. Replaced diffuser assembly. Ice maker coming apart. Replaced ice maker assembly. Advised customer to allow 2-3 days for ice, to empty ice container every week. Unit is cooling properly at this time. Complete."

Near Penn Mar Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Had f9e1, f9e2, f2e1 error codes. Pump just humming. Found pump jammed. Unjammed pump. Ran load size calibration, auto test cycle. Cleared error codes. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent. Complete."

Near Bryce Rd, El Monte, CA 91732
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDC465HW0 "Door hard to close. Adjusted door latch. Tested dryer. Tumbling & heating properly. Instructed customer on normal heater grille discoloration, normal drying times. Advised customer to call plumber to replace gas shut off( has adaptor- potential gas leak, no vent hood). Complete."

Near Whitney Dr, El Monte, CA 91731
Steven W.

Steven W.

WASHER MAYTAG MVWB765FC1 Ran diagnostics. No error codes. When turning control knob settings jump around. Needs UI ( console ). Not in stock.; ordrng 1 W11162441 (CONSOLE)

Near Brockway St, El Monte, CA 91733
Steven W.

Steven W.

DRYER AMANA NED4655EW1 "Replaced door switch assembly. Heating, tumbling , stopping/ starting properly. Complete."

Near Gilman Rd, El Monte, CA 91732
Steven W.

Steven W.

DRYER AMANA NED4655EW1 Found broken door switch actuator. Needs door switch.; ordrng 1 WPW10237959 (switch-dor)

Near Gilman Rd, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Not cooling. Found UI connector loose on HV control. Reconnected UI connector . Unit is cooling properly at this time. instructed customer to clean condenser 3-4 times yearly. Advised customer to wait 24 hours before loading food. 2 year Costco warrenty. Complete.

Near Maryvine St, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found FC LED out, RC main LED weak. Replaced FC, main RC LEDs . LEDs, unit cooling properly at this time. Complete."

Near Buffington Rd, El Monte, CA 91732
Steven W.

Steven W.

DRYER WHIRLPOOL LGR3624JQ1 "Found open thermal fuse. Cleaned lint chute( full of lint), Replaced thermal fuse. Heating, tumbling properly. Instructed customer to call electrician, extension cord WILL cause motor damage. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Elmcrest St, El Monte, CA 91731
Steven W.

Steven W.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics. No error codes. Found gear case leaking oil on belt, shifter, splutch, motor windings weak, basket hub worn, wash plate stuck. Needs gear case, wash plate, screw, belt, shifter, hub, motor, capacitor; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W1158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)"

Near Cherrylee Dr, El Monte, CA 91732
Steven W.

Steven W.

M/W OTR WHIRLPOOL WMH31017FS0 "Ran diagnostics. No error codes. vent fan ducting leaking. Vent fan , MW are working properly. Job Complete."

Near Meeker Ave, El Monte, CA 91732
Steven W.

Steven W.

RANGE-GAS KITCHENAID KSGG700ESS0 "Replaced cooling fan assembly. Ran diagnostics. Had f8e0 error code. Cleared fault code. Tested bake. Oven is heating properly, cooling fan is working properly at this time. Complete."

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

RANGE-GAS KITCHENAID KSGG700ESS0 "Replaced cooling fan assembly. Ran diagnostics. Had f8e0 error code. Cleared fault code. Tested bake. Oven is heating properly, cooling fan is working properly at this time. Complete."

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4800BQ1 "Received only one valve. Ran diagnostics. No error codes. Found slow fill. Replaced fill valve. Fills, agitates, drains, rinses, & spins properly. Instructed customer no pre rinse cycle on this washer, DO NOT leave lid open after starting washer. Complete."

Near McGirk Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f9e1 error code. Found pump jammed. Unjammed pump. Cleared error code. Ran quick test cycle- passed. Fills, washes, drains, rinses, & spins properly. Instructed customer to use garment bags for small items. Complete."

Near Redberry St, El Monte, CA 91732
Steven W.

Steven W.

RANGE-GAS KITCHENAID KSGG700ESS0 "Found cooling fan running slow.

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

DRYER WHIRLPOOL WGD4800BQ2 Found open thermal fuse; ordrng 1 WP3392519 (fuse-thrml)

Near McGirk Ave, El Monte, CA 91732
Steven W.

Steven W.

DRYER WHIRLPOOL YMED3500FW0 "Replaced door seal. Advised customer to allow high temperature adhesive to dry. Unit is heating, tumbling properly. Complete."

Near Magnolia St, El Monte, CA 91732
Steven W.

Steven W.

DRYER AMANA NGD4600YQ0 "Dryer not heating. Found open thermal fuse. Replaced thermal fuse. Heating, tumbling properly. Advised customer to have vent hood replaced. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Cogswell Rd, El Monte, CA 91732
Steven W.

Steven W.

RANGE- GAS MAYTAG MGR6772BDS

Near Esmeralda Ave, El Monte, CA 91731
Steven W.

Steven W.

DRYER WHIRLPOOL WGD4915EW2 Found door seal coming apart. Needs door seal; ordrng 1 W10906683 (seal-door)

Near Magnolia St, El Monte, CA 91732
Steven W.

Steven W.

WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 "Replaced splutch, shifter( actuator). Ran diagnostics . No error codes. Ran calibration, auto test cycle, drain & spin- passed."

Near Garvey Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1

Near La Madera Ave, El Monte, CA 91732
Steven W.

Steven W.

DISHWASHER MAYTAG MDB4949SHZ0 "DW is not installed yet. Found right hinge not in correct slot, door mount wheel broken. Reinstalled into right hinge, replaced right door mount. Door is closing/ opening properly. Complete."

Near Schmidt Rd, El Monte, CA 91733
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f7e1 error code. Needs shifter, splutch; ordrng 1 W10721967 (drive pulley) and 1 W11212745 (ACTUATOR )"

Near Garvey Ave, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, wash plate, splutch, belt, capacitor. Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Fills, agitates, drains, rinses, & spins properly. Advised customer to call electrician to install single circuit for washer. Complete."

Near Denholm Dr, El Monte, CA 91732
Steven W.

Steven W.

DRYER WHIRLPOOL WGD4950HW0 "Found vent ducting crushed. Advised to call duct cleaning service to clean/ repair venting. Dryer is heating, tumbling properly at this time. Complete."

Near Windsong St, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR FRIGIDAIRE FFHB2750TS1

Near Iris Ln, El Monte, CA 91731
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f5e2, f7e1 error codes. Cleared error codes. Lid lock is working properly. Ran auto test cycle. Fills, agitates, drains, Rinses, & spins properly at this time. Possible over loading, unbalanced loads or over sudsing. Complete."

Near Garvey Ave, El Monte, CA 91732