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Local Reviews
for Ceres, CA
Powered by Fluid LOCALExcellent Service and Customer Service
Sandra - Ceres, CA
Cruz went over and above for customer service making sure my dishwasher was fixed properly noticing that my dispenser also was failing he called in and got permission to also take care of that for me. Thank you Cruz for 5star customer service!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Cruz! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Andrea - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Awesome!
Katherine - Ceres, CA
Service was superb. I was having an issue with a new appliance. Appliance Repair Specialist contacted me immediately to set up an appointment the next day. Polite, professional and knowledgeable!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Great service
Maria - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Robert - Ceres, CA
Lance was in quickly, explained everything, and order the part and installed quickly. Very professional.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
He did a great job
Amilio - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great guy
Rent a center - Ceres, CA
Cruz is awesome employee and answers all our questions
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cruz at Appliance Repair.
Was a great service and had all parts to repair thankfully
Gerald - Ceres, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
My range
Arturo - Ceres, CA
Extreme Professional
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Trinidad - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Glenda - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Oralia - Ceres, CA
He was fast and knew what he was talking about did an excellent job. Thank you
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service!!!
Ron - Ceres, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Nice and competent repair man
Jennifer - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Tony - Ceres, CA
Tech tech answer all my question professionally
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We areglad to know your appliance is up and running, thank you very much for your time and business.
Peggy
Peggy - Ceres, CA
Very knowledge, polite and fantastic customer service!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Marie - Ceres, CA
Cruze was very knowledgeable and vey professional.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
satisfied with his service
Gurbir - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
great service
Maria - Ceres, CA
great job,answeared all questions
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Eva-OK
BROWN - Ceres, CA
Not happy with this machine
Response from Appliance Repair Specialist:
Hello Eva, Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Debbie
VEGA - Ceres, CA
Service person Cruz- nice, fast, Knowledgeable, good guy. Fixed my washer . Your people answering phones suck. 1st call girl. 2nd call guy. Didn't call back and didn't do what they said. 3rd guy did his job a got Cruz to my house at time I needed. Cruz : 10 . Over all 7. This is for your next couple of question.
Response from Appliance Repair Specialist:
Hi Debbie, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Way to go, Cruz!
Eva
BROWN - Ceres, CA
Disappointed that my request for exchange has not been granted but machine was repaired. Not happy that running if machine was not explained properly at time of purchase.
Response from Appliance Repair Specialist:
Eva, We are sorry that you are not happy with your overall appliance experience but happy that James could repair your unit for you. Thank you for taking the time to leave a review. We appreciate your business.
Cruz B.
WASHER MAYTAG MVWB765FW4 "Complete- cx claims minutes are jumping up & down, informed cx this is normal the machine thinks it needs more time to wash, spin, depending on the cycle. Checked unit for codes and found none, auto test passed, calibration test passed, unit is working as designed."
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Fixed- installed new part (ice maker) water filled mold, found cooling, temps, gaskets, doors, ice & water dispenser to be working as designed, cx ok repair."
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Fixed- installed new parts (2 tracks, soap dispenser) tracks are rolling in/out as designed, put unit in a diagnostic test mode it completed filled, wash drain heated, no leaks, no codes, unit is working as designed. Cx ok repair."
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Fixed- installed new part (ice maker) water filled mold, found cooling, temps, gaskets, doors, ice & water dispenser to be working as designed, cx ok repair."
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Fixed- installed new parts (2 tracks, soap dispenser) tracks are rolling in/out as designed, put unit in a diagnostic test mode it completed filled, wash drain heated, no leaks, no codes, unit is working as designed. Cx ok repair."
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Need more work- ice maker is not producing any ice, tested for voltage at ice maker found 120v , bad ice maker, ordering part for unit. ; ordrng 1 W10632400 (asm,icemaker)"
Cruz B.
RANGE WHIRLPOOL WFG320M0BS3 "Fixed for fcc- found oven door handle to be lose, removed glass and top trim tightened handle screws, handle is now secured and tight, cx ok repair. "
Lance V.
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW00 "Tech line sr#7727856572Repaired and replaced all necessary parts on this unit. Same issues still persist. We have exhausted all repair options at this time. We have replaced, Air tower, 2x control boards, 2x motor evap and wire harness, thermostats, installed heater probe, also applied rtd to seal unit cabinet and sealer gum to air tower. Instructed customer to contact customer service. Tech line advised no more repairs can be done, not repairable"
Lance V.
COOKTOP WHIRLPOOL WCG55US6HS00 "Unable to work on unit, not installed. Customer states bought unit here in USA and sent to Mexico and installed, but is leaking gas and not working. Says Mexico on propane, but unit still appears to be in natural gas state and not converted. Advised unit needs to be installed to diagnose."
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Needs more work- multiple issues- found gear case to be leaking oil from underneath, found wash plate to be stripped at shaft, found hub to be worn out as well, checked unit for codes and found none, informed cx that unit needs to be outside for tech can repair it. Cx said no problem. ; ordrng 1 W10752283 (washplate)"
Cruz B.
RANGE - ELECTRIC WHIRLPOOL WFC310S0EW0 "Fixed- installed new parts (sensor, cntrl elec) tested unit in a bake & broil cycle it heated fine, no codes, unit is working as designed, cx ok repair."
Cruz B.
DRYER WHIRLPOOL WED5000DW2 "Need more work- secondary issue with unit- found rear door to be warped from normal wear causing door not shut property, door pops out when unit is in a cycle. ; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door)"
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Need more work- found a secondary issue- both left side and right rails have fallen off due to corrosion, found soap dispenser gasket to be coming off, look at pictures, ordering soap dispenser and will use rails on next visit, ; ordrng 1 W10861000 (detergent dispenser)"
Lance V.
WASHER MAYTAG MVWB765FW3 "F8E1 error- fixed. Found pressure hose pinched/kinked causing long fill times and no fill. Repaired pressure hose and reconnected, ran test #52 calibration and passed. Auto test #51 passed. Tested with clothing with customer quick wash and water now entering. Unit is now fully operational and working as designed"
Lance V.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Fixed-found sheet of ice bottom freezer, and clogged drain tube. Replaced drain tube and cleared all ice. Unit is now working and fully functional. Ice maker checked ok, and is functional ."
Cruz B.
DRYER MAYTAG MEDX655DW1 "Fixed for fcc- found unit rattling and squeaking during any cycles, removed front panel and drum and found rollers, belt, pulley tension to be bad, installed new ones (dryer repair kit from SP) reassemble drum and front panel and tested unit in a high heat cycle it heated,p fine, runs quiet, cx ok repair. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Cruz B.
WASHER MAYTAG MVWC565FW2 "Sudo for tomorrow need to call tech line to document, cx clams unit in making noises during spin cycle, checked unit for codes found none, put unit in a drain/spin cycle, found no noise, cx said it is random, 8 also put unit in a diagnostic test mode it completed filled, wash, drain, spin"
Cruz B.
WASHER WHIRLPOOL WFW97HEXL2 "Complete- cx is going to purchase a new unit, give cx blue book pricing, cx declined repair, paid with a check ($115.00) send cx a receipt via email please thanks"
Cruz B.
DRYER WHIRLPOOL WED5500XW Complete- upon arrival cx said unit had been repaired already.
Cruz B.
FREEZER WHIRLPOOL WZF34X20DW01 "Fixed- installed new (door white) door is now sealing as designed, no gaps, no dents, no scratches, cooling and temps are ok. Cx ok repair."
Cruz B.
RANGE - ELECTRIC WHIRLPOOL WFC310S0EW0 "Need more work- unit is coding out with these error codes, f31-f1e2 sensor failure, internal cntrl elec, oven will stop at mid cycles with error codes, ordering parts for unit. ; ordrng 1 W11122533 (cntrl-elec) and 1 WPW10181986 (sensor)"
Cruz B.
DISHWASHER KITCHENAID KDTM404KBS0 "Complete- unit is working as designed, put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx did not have the door closed in all the way causing unit to beep, showed cx how to close door, what cycles to use, what soaps to usex."
Cruz B.
DRYER WHIRLPOOL WED8000DW4 "Fixed- installed new parts (element, thermostat, dryer repair) tested unit in a high heat cycle it heated fine, runs quiet, no knocking sound, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Fixed- installed new parts (thermistor, evap fan, bin cntlvr) found gaskets, fans, doors, lights, cooling, temps, ice maker to be working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Fixed for fcc- found led freezer light not be out, I then installed new part (light) all led light are working as designed, cx ok repair."
Lance V.
DRYER MAYTAG MEDC215EW "Fixed- found faulty thermostat causing no heat. Replaced thermostat with (truck stock), ran and tested. Unit is now working and fully operational, fully heating ok; used 1 279816 (THERMAL CUT OFF HI) from stock"
Cruz B.
OVEN WHIRLPOOL WFG320M0BS3 "Fixed for fcc- found left hinge to be broken causing door not to close properly, I then installed new part left side hinge, door is now opening/closing as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Fixed- installed new parts (thermistor, evap fan, bin cntlvr) found gaskets, fans, doors, lights, cooling, temps, ice maker to be working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Fixed for fcc- found led freezer light not be out, I then installed new part (light) all led light are working as designed, cx ok repair."
Cruz B.
WASHER AMANA NTW4516FW3 "Fixed for fcc- cx claims water is leaking from back of the unit. Removed console and found cold water valve to be broken causing water to leak, look at pics, I then installed new parts (valve, cntrl elec) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed"
Lance V.
WASHER MAYTAG MVWB765FC3 "F3E2 error- thermistor shorted water valve. Fixed- replaced faulty water inlet valve. Ran calibration and passed, auto test passed. Tested wash with clothing ok, unit is now working and filling properly, unit is now fully operational"
Cruz B.
DRYER WHIRLPOOL WED8000DW4 "Need more work- found rollers to be going bad, unit is knocking when it’s in a cycle, cx claims unit is very hot during a cycles, clothes are to hot. Ordering parts for unit. ; ordrng 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Need more work- s-code (w11239961 door bin per Crystal) found evap cover frozen over with hard ice causing fan to grinder on ice that is causing buzzing sound, cx claims door bin has a 4inch crack and is not holding any thing in it ordering parts for unit. ; ordrng 1 W11239961 (bin-cntlvr) and 1 WP2315549 (evap fan motor) and 1 WPW10384183 (thermistor)"
Cruz B.
DRYER WHIRLPOOL WED7500GC0 "Complete- this unit has already been repaired, look at history."
Cruz B.
FREEZER WHIRLPOOL WZF34X20DW01 "Need more work- sealing problems- found door to be wrapped from normal wear, gasket is not sealing to cabinet, cx claims door has not sealed properly since they purchase unit, found condensation top liner around cntrl elec. ordering parts for unit. Cx is aware of ETA. ; ordrng 1 W10574475 (gasket-dor) and 1 W10746789 (dor-fmd)"
Cruz B.
DRYER WHIRLPOOL WED7500GC0 "Fixed- installed new part (console) tested unit in a high heat cycle it heated fine, runs quiet, unit is working as designed, cx ok repair."
Cruz B.
WASHER MAYTAG MVWC565FW2 "Fixed- installed all new parts (pump drain, cntrl elec, actuator) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair."
Lance V.
WASHER MAYTAG MVWB835DW1 "Fixed-found 121.5v at drain pump motor and not draining. Replaced faulty drain pump motor with (truck stock), ran and tested No leaks. Unit is now working/draining and fully functional ; used 1 W10876600 (PUMP-WATER) from stock"
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 "Fixed for fcc- found start button not responding, ck for codes and found f6e2,f6e3 Communication error between the panel ui and acu, I then installed new parts (cntrl elec, console) calibration test 52 passed, auto test 51 passed, start button is responding as well, cx ok repair"
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "Fixed- installed new part (bellow) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit is working as designed, cx ok repair."