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Local Reviews
for Ceres, CA
Powered by Fluid LOCALVery professional and knowledgeable
Margaret - Ceres, CA
He followed Covid rules and solved the problem quickly and made recommendations.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Sinhxay - Ceres, CA
Fast
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Great Service
John - Ceres, CA
Great service very thorough
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Awesome service
Victor - Ceres, CA
It was outstanding
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We appreciate your time and business.
Dishwaser
Kenneth - Ceres, CA
Great
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are glad you had a pleasant experience with Appliance Repair. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent service
Ed - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Good diagnostic
Gail - Ceres, CA
Got bad news about my fridge, but tech was very professional.
Response from Appliance Repair Specialist:
Hello Gail! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!
Selina
Selina - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Stacia - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Fixed washing machine
Theresa - Ceres, CA
Response from Appliance Repair Specialist:
We are more than glad to know your washer is working like new. Thank you for your time and business.
He was great very friendly and helpful. He answered all our questions.
Marissa - Ceres, CA
Great service
Jose - Ceres, CA
Profesional and knowledgeable
Excellent Service and Customer Service
Sandra - Ceres, CA
Cruz went over and above for customer service making sure my dishwasher was fixed properly noticing that my dispenser also was failing he called in and got permission to also take care of that for me. Thank you Cruz for 5star customer service!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Cruz! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Andrea - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Awesome!
Katherine - Ceres, CA
Service was superb. I was having an issue with a new appliance. Appliance Repair Specialist contacted me immediately to set up an appointment the next day. Polite, professional and knowledgeable!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Great service
Maria - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Robert - Ceres, CA
Lance was in quickly, explained everything, and order the part and installed quickly. Very professional.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
He did a great job
Amilio - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great guy
Rent a center - Ceres, CA
Cruz is awesome employee and answers all our questions
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cruz at Appliance Repair.
Was a great service and had all parts to repair thankfully
Gerald - Ceres, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
My range
Arturo - Ceres, CA
Extreme Professional
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Trinidad - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Glenda - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Oralia - Ceres, CA
He was fast and knew what he was talking about did an excellent job. Thank you
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service!!!
Ron - Ceres, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Nice and competent repair man
Jennifer - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Tony - Ceres, CA
Tech tech answer all my question professionally
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We areglad to know your appliance is up and running, thank you very much for your time and business.
Peggy
Peggy - Ceres, CA
Very knowledge, polite and fantastic customer service!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Marie - Ceres, CA
Cruze was very knowledgeable and vey professional.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
satisfied with his service
Gurbir - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
great service
Maria - Ceres, CA
great job,answeared all questions
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Eva-OK
BROWN - Ceres, CA
Not happy with this machine
Response from Appliance Repair Specialist:
Hello Eva, Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Debbie
VEGA - Ceres, CA
Service person Cruz- nice, fast, Knowledgeable, good guy. Fixed my washer . Your people answering phones suck. 1st call girl. 2nd call guy. Didn't call back and didn't do what they said. 3rd guy did his job a got Cruz to my house at time I needed. Cruz : 10 . Over all 7. This is for your next couple of question.
Response from Appliance Repair Specialist:
Hi Debbie, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Way to go, Cruz!
Cruz B.
MICROWAVE WHIRLPOOL WMH53521HZ "Needs more work- found inner door detaching for outer door causing door not to close properly, look at pics tested the appliance with a glass cup of water it heated fine at this time. Ordering door for the appliance. ; ordrng 1 W11117588 (door/mw)"
Cruz B.
DRYER WHIRLPOOL WED7500GC0 "New issue- found the motor humming will not start, cx said it will run the stop when trying to start it makes a loud humming sound, sound like the motor is going bad, ordering part for the appliance. ; ordrng 1 279787 (motor) and 1 WPW10349492 (wheel)"
Cruz B.
WASHER MAYTAG MVWB835DW0 "Needs more work- multiple issues found- found LF displaying on screen (faulty valve) found bearings to be bad very loud during spin, wash plate is stuck on shaft need to break off, found drain pump to be over heating causing draining issue. Need to order parts for the appliance, allow 2 hrs for repair. ; ordrng 1 W10902814 (washplate) and 1 W11165546 (valve) and 1 W11455453 (GEAR CASE) and 1 WPW10581874 (pump-water)"
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed for fcc- found the appliance not heating, checked for voltage at block voltage and found 240v, pulled the appliance out and removed back cover and tested cut-off fuse and found it to be bad, removed and replaced with new one from SP tested the appliance in a high heat cycle it heated fine, cx ok repair, cx has a venting issue that is causing long dry times, informed cx to call someone that cleans out vents, cx said ok. ; used 1 279769 (THERMAL CUTOFF) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Needs more work- door is not sealing properly causing air to seep through causing ice build up on side rails, side walls, and bottom liner, door is bold causing door not to close properly, found lights on panel ui are dimming and flickering, ordering parts for the appliance. ; ordrng 1 LW10547320 (dor-fip ss) and 1 W10848301 (cntrl-elec)"
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed for fcc- found the appliance not heating, checked for voltage at block voltage and found 240v, pulled the appliance out and removed back cover and tested cut-off fuse and found it to be bad, removed and replaced with new one from SP tested the appliance in a high heat cycle it heated fine, cx ok repair, cx has a venting issue that is causing long dry times, informed cx to call someone that cleans out vents, cx said ok. ; used 1 279769 (THERMAL CUTOFF) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS315SDHW02 "Fixed- installed new parts (chute water, evap motor) found cooling, temps, gaskets, doors, ice & water dispenser are all working fine at this time, cx ok repair."
Andrew P.
DRYER WHIRLPOOL WED4850HW0 Checked unit and found faulty Halim thermostat. Removed and replaced element thermostat. Also advise customer that they have a restricted dryer vent. Customer stated that they had dryer vent cleaned informed customer that still restricted and it’s causing unit to cycle to quickly and for thermostats to get too hot. This is a costume says to fail advise customer that if it happens again that he could be liable for repair.; used 1 279816 (THERMAL CUT OFF HI) from stock
Andrew P.
DRYER AMANA NED4655EW1 Removed and replaced heating element. Tested unit and unit he’s fine. Customer has an instructed dryer vent that goes up to roof. This can cause heater element to burn out or thermostats to burn out quickly and long drive times. Advise customer that she needs to have a dryer vent cleaned out.
Cruz B.
DRYER WHIRLPOOL WED7500GW0 "Fixed- installed new part (inner door) door is now closing/opening as designed, I then put the appliance in a high heat cycle it heated fine, cx ok repair"
Andrew P.
WASHER WHIRLPOOL WTW7500GC0 Unit has stuck key on the user interface. F2e1 fault ordering console. ; ordrng 1 W11130341 (console)
Andrew P.
DRYER AMANA NED4655EW1 "Removed and replaced thermostat and thermal fuse. Tested unit and not heating. Needs heat element. Also Cx vent is restricted. Vent goes to roof and Cx will need to have vent cleaned ; ordrng 1 279838 (element,heater), used 1 WP3392519 (THERMAL FUSE) from stock"
Kenneth M.
M/W OTR WHIRLPOOL WMH31017HZ4 Found unit unplugged. Customer concerned unit was beeping. Even though unit was unplugged. Plugged in unit. Tested. And found the door switch in the closed position. Beeping at him to open close door. Adjusted and tested. Unit is working
Kenneth M.
FREEZER WHIRLPOOL WRB322DMBM01 Customer hearing tapping noise. Found warning tag on cord tapping wall. Removed tag and tested. Unit is working properly. Customer needs rails. Not sealing bottom door properly. Ordering rails. ; ordrng 2 WPW10120018 (Rail)s
Chris M.
DRYER WHIRLPOOL MEDB765FC0 Removed and replaced inner door and latch Also replaced door switch. Reassembled and tested all functions test normal. Job completed
Chris M.
RANGE WHIRLPOOL WFG505M0BS3 Removed and replaced spark module unit is no longer continuously sparking its working as designed customer oks repair
Chris M.
DRYER WHIRLPOOL WED7500GC0 Customer states unit is not drying entered into diagnostics received a F4E4 Also customer states before unit went out was taking a really long time to dry Possible venting issue to ordering parts listed; ordrng 1 279973 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11124284 (cntrl-elec) and 1 WP3387747 (element) and 1 WP3391914 (thrmst-fix)
Chris M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed new control then inputted proper code for unit. Compressor and fans came on unit is now functioning allow 24 hours to reach temp. Job completed
Andrew P.
RANGE AMANA ACR4303MFW3 Install new burner elements. Explain to customer that a pan Hass to be on the burner element for it to turn on otherwise it will not turn on. Also explain to customer the elements are designed not to get red hot in the whole entire element not to get red hot that was the old style of element but because of safety precautions they do not all get red hot and they will also turn off after certain time. To prevent overheating this is how they are designed job complete cooktop is working as intended
Andrew P.
DRYER MAYTAG MED5100DW1 Removed and replaced heater element. Tested unit and functions normally in heat
Chris M.
WASHER WHIRLPOOL WFW6620HC0 On today’s visit removed and replace both control board and console.Reassembled and put into diagnostics ran system test cycle all functions tested good Job complete
Andrew P.
WASHER MAYTAG MVWB765FW4 Removed and replaced main control and consul. When I remove consul from the box noticed it had a crack just below the knob and the finish is peeling off. I need to re-order consul for customer also customer said that you can grind during the spin ordering clutch assembly; ordrng 1 W11135391 (Cosole) and 1 W10754448 (Clutch)
Andrew P.
WASHER WHIRLPOOL WTW5000DW3 Found no fault codes. Ran unit thru auto test and it functions normally. Ran unit on bulky settings and no issues with unit. Recalibrated unit and advised cx not to overload unit by washing oversized blankets or comforters or single rug items. This will cause unit to go out of balance and shutoff. Unit is functioning normally. Certified by master technician.
Andrew P.
WASHER WHIRLPOOL WTW7120HW0 Ran unit thru diagnostics and no fault codes. Found several coins between wash plate and tub. Removed coins and ran auto test. Could no longer her clicking noise. All other noise was normal operation.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer stated that unit was not cooling at all. Verified unit not cooling lights were on but compressor is not running. Pulled in and out unplugging it for about two minutes. Resetting it to factory settings. plugged unit back in and compressor fired up and it started to cool. Its probably just a minor glitch in the software and the unit might have gone to defrost it did not come out. Advised customer to give you 24 hours to cool and a check temperature late tonight or tomorrow morning.
Cruz B.
RANGE WHIRLPOOL WFG505M0BS "Needs more work- found all burners to be clicking, needs to order spark module for the appliance, oven is working fine at this time, the appliance is on blocks cx is going to pull out the unit for the repair ; ordrng 1 WPW10110523 (SPARK MODULE )"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Fixed- installed all new parts (2 brackets, 2 slides) door is now opening/closing as designed, cooling and temps are working fine as well, cx ok repair."
Cruz B.
DRYER ELECTRIC MAYTAG MVWX655DW0 "Need more work- installed new part (gear case) tested the appliance in a diagnostic test mode it started screeching very loud in the agitation/spin test gearcase is defective Need to reorder gear case. ; ordrng 1 W114454734 (GEAR CASE), used 1 W10721967 (CAM) from stock"
Andrew P.
M/W OTR WHIRLPOOL WMH31017HZ2 Customer stated that unit has intermittent issues and intermittent issues with fan not turning on not turning off. Check for codes found no fault codes checked all doors which is door switches OK Internet issue is most likely with control board and relays sticking closed or open on control board or in control and and membrane; ordrng 1 W11175577 (panl-cntrl) and 1 W10892389 (cntrl-elec)
Andrew P.
WASHER MAYTAG MVWC565FW2 Customer stating that unit was leaving streaks on clothes that were white in color. Checked Service matters for any service pointers on this particular issue tickler model and found none. Checked softener dispenser and it was relatively clean was no buildup of softener residue. Ordering gear case and agitator.; ordrng 1 W11161960 (agitator) and 1 W11454734 (Gearcase)
Cruz B.
DRYER WHIRLPOOL WED7500GW0 "Need more work- found inner door to be bold causing door not to catch on strike, door is popping out when cx is using the appliance, door is causing the appliance to turn off during cycles, informed cx to prop something against the door to keep the door from popping out when you’re using the appliance, cx does have power 240v, ; ordrng 1 W11376676 (DOOR INNER)"
Cruz B.
DRYER WHIRLPOOL MEDB765FC0 "Need more work- found door switch to be broken causing the appliance not to start, found inner door to be bold causing door not to catch on strike, cx claim when the appliance is in use the door will pop out causing the appliance to stop ordering parts for the appliance. ; ordrng 1 W11126813 (DOOR INNER) and 1 WP3406107 (SWITCH DOOR )"
Cruz B.
RANGE MAYTAG MER6600FZ2 "Fixed- installed new parts (2 hinges) door is now opening/closing as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS571CHIV01 "File # 7728950431 Kathy from whirlpool tech line said to replace data loggers, we need to get accurate temperatures in both compartments food is freezing inside fresh food compartment it’s only intermittent, found no food blocking vents or thermistors, cx claim item have been freezing still has to throw away food and drinks, please send me data loggers I have reschedule the customer for Saturday ; schdld next appmnt for 12/5 SAT !"
Chris M.
WASHER WHIRLPOOL WTW7500GC0 On today’s visit removed and replaced drain discharge hose on washer then Reassembled unit job completed
Cruz B.
DRYER MAYTAG MEDB765FW0 "Complete- cx states that appliance is working as designed, i then a full inspection and found heating, venting, lint screen are all working fine. Cx ok repair."
Cruz B.
WASHER MAYTAG MVWB765FW4 "Complete- found no rattling sound at this time, checked the appliance for codes found none, cx states that the appliance was in a cycle when it started shaking excessively but now it’s working as designed, calibration test pass, auto test pass as well, cx ok repair."
Cruz B.
DRYER MAYTAG MED5100DW1 "Need more work- found the appliance not heating, checked for voltage at block terminal and found 240v, removed front panel and tested heater element found no continuity, Need to order part for the appliance. PSP ITEM ; ordrng 1 WP8544771 (ELEMENT HEATER)"
Cruz B.
DRYER AMANA NED4655EW1 "Fixed for fcc- found door switch to be bad causing the appliance not to start, removed and replaced door switch tested the appliance in a high heat cycle it heated fine, runs quiet, good air flow, cx ok repair."
Cruz B.
DISHWASHER KITCHENAID KDTM704ESS0 "Fixed- installed new parts (2 support, 2 tracks) racks are slide in/out as designed, put the appliance in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working fine at this time, cx ok repair."