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Local Reviews
for Ceres, CA
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Maria - Ceres, CA
great job,answeared all questions
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Eva-OK
BROWN - Ceres, CA
Not happy with this machine
Response from Appliance Repair Specialist:
Hello Eva, Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Debbie
VEGA - Ceres, CA
Service person Cruz- nice, fast, Knowledgeable, good guy. Fixed my washer . Your people answering phones suck. 1st call girl. 2nd call guy. Didn't call back and didn't do what they said. 3rd guy did his job a got Cruz to my house at time I needed. Cruz : 10 . Over all 7. This is for your next couple of question.
Response from Appliance Repair Specialist:
Hi Debbie, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Way to go, Cruz!
Eva
BROWN - Ceres, CA
Disappointed that my request for exchange has not been granted but machine was repaired. Not happy that running if machine was not explained properly at time of purchase.
Response from Appliance Repair Specialist:
Eva, We are sorry that you are not happy with your overall appliance experience but happy that James could repair your unit for you. Thank you for taking the time to leave a review. We appreciate your business.
Cruz B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new part ( hinge) into unit. I then inspected the following doors gaskets fans cooling temps are working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 "Cx states RC is not cooling properly, found damper cntrl to be stuck closed, found motor fan not running as well, I then installed new parts (motor evap, damper, cntrl elec) into unit, inspected the following doors gaskets fans water & ice dispenser are all working as designed, cx ok repair,"
Ethan S.
WASHER WHIRLPOOL WTW7500GC2
Cruz B.
REFRIGERATOR KITCHENAID KRMF706ESS01
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cx states ice maker stopped producing ice, i then removed bad ice maker and installed new pre I’d parts (ice maker, inlet valve) into unit, water filled mold, cooling and temps are working as designed, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Cruz B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Inspected unit. Found condensation inside RC look at SD-QuickPic, found refrigerator door hinge to be bent causing refrigerator door to sag, freezer compartment is working fine at the moment. Ordering hinge for unit. ; ordrng 1 WP2325482 (HINGE )"
Cruz B.
WASHER MAYTAG MHW4300DW0 "Cx states door will not open at times and dispenser drawer has a crack that is causing soap to leak out, i then ck for codes and found F5E2 door lock error code, F3E1 switch wl error code, installed all new pre I’d parts (door lock, switch wl, dispenser drawer) into unit, ran diagnostic it completed wash drain spin locked & unlocked no codes, no leaks, cx ok repair, SEND CX A GOOGLE SURVEY PLEASE THANKS."
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 "Installed new part (overlay) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, cx ok repair. SEND CX A GOOGLE SURVEY PLEASE THANKS"
Cruz B.
RANGE WHIRLPOOL WFG320M0BS3
William L.
DRYER ADMIRAL AED4675YQ0 "Do not have part to complete job, dispatched incorrectly, unit needs dryer repair kit"
Ethan S.
WASHER WHIRLPOOL WTW5000DW2 Replaced parts tested unit unit checked good job complete
Cruz B.
whirlpool refrigerator WRX735SDHW LED lights are not working both compartments, removed and replaced led light inside freezer section from SP (w11205083 module), LED lights are now working as designed, cooling and temps are working fine as well, customer ok's repair.
Cruz B.
WHIRLPOOL DISHWASHER WDT730PAHZ0 Unit will not drain water out of tub, I then tested unit and found a humming sound coming from drain pump, removed bad one and replaced with new one from SP (w10348269 drain pump) into unit. Tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, customer ok repair. ; used 1 WPW10348269 (PUMP-DRAIN)
Cruz B.
whirlpool refrigerator WRS325FDAW02 Inspected unit. Found unit leaking water from freezer compartment, found sheet of ice on liner, found drain tube to be frozen, found buttons on panel UI not working as well, customer as stated that filter housing door is broken, found duct tape to be holding door in place, ordering parts panel UI, tube, housing for unit. ; ordrng 1 W10862456 (housing) and 1 WP2205765 (tube) and 1 WPW10397956 (cntrl-elec), Installed new parts (cntrl elec, tube, housing) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
James R.
whirlpool refrigerator WRF560SEYM05 Found units condenser fan to be intermittently working causing compressor to fail. Unit needs fan and compressor ; ordrng 1 W11177620 (FAN) and 1 WPW10507886 (compressor), Replaced compressor. Pulled vac. Recharged unit. Unit cooling and working properly.
William L.
whirlpool washer MVWB766FW1 Called WP TL regarding spin options in normal cycle, Ref #7722993499, normal cycle only has spin options max & high, for lower spin speeds you must use other cycles that allow slower spin speeds.
William L.
whirlpool washer WFW90HEFC1 Removed shipping bolts, ran self diagnostics tested ok. Customer purchased unit as is. Used unit, unit has chassis damage in the front; Job Complete.
Cruz B.
MAYTAG DRYER MED9700SQ0 Inspected and tested unit. Found unit not turning on, tested for voltage at wall outlet and found 240AC, tested thermal fuse and found it to be good, removed top cover and inspected cntrl elec and found relay to be burnt, unit is OOW customer paid for service Part(wp8546219 cntrl elec) unit is now working as designed.
Cruz B.
whirlpool refrigerator WRF535SIMBM00 Icemaker is not cycling. It is getting power. Unit needs new icemaker ; ordrng 1 W10884390 (icemaker), nstalled new parts (ice maker, valve) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
William L.
whirlpool washer MVWB766FW1 Found dial with very erratic operation when selecting cycle, ran console test on unit, checked power to unit , power tested ok, ordered console & main control; ordrng 1 W11135391 (CONSOLE) and 1 W11135392 (MAIN CONTROL), Console have has erratic operation, Replaced console assy, Checked console functions, Tested ok
William L.
whirlpool microwave WMH78019HW0 Found F2E1, keybrd error code. Found inner door outer door panel separating, door pulls apart with unlatching ordered replacement door for unit; ordrng 1 W11188086 (DOOR W/CONTROLS) Replaced microwave door assy, reset clock, tested door function, tested ok; Job Complete
Cruz B.
whirlpool refrigerator WRF757SDEE01 I Inspected unit. Found ice buildup in both sections at evap cover and coils, customer has unit turned off at the moment, ordering parts 2 motor harness, support, for unit. ; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support), nstalled new parts (motor evap, harness wire, support) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair.
Cruz B.
WHIRLPOOL WASHER CAE2795FQ Installed new part ( actuator) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repaiR
Cruz B.
maytag washer MVWC565FW0 Customer states unit does not give enough water. I then chesked for codes and found none, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, instructed customer on each cycle and what they do, what soaps to use and how to load wash basket, customer said ok.
William L.
maytag washer MVWB765FW0 Found code F0E5, F2E1, F3E2, Checked console buttons , leveled unit, instructed customer on water temp & even loading of clothes, customer had a off balance load while washing blankets. Unit operating as designed.
James R.
KITCHENAID REFRIGERATOR KRFC704FPS00 Found evap cover to be the wrong cover and control board to be out of date. Also icemaker is out of date. Ordering parts per service bulletin; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker), R&R cover. Unit working properly ; Job Cmpltd.
Cruz B.
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Installed new part ( harness wire) W11033168 (harns-wire) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair
Cruz B.
whirlpool refrigerator WRT518SZFM00 Unit needs a cntrl box. Motor evap, bi-metal I already have. ; ordrng 1 W11223729 (CNRTL ELEC ) , Installed new parts ( defrost bimetal, motor evap, cntrl elec) into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed, job complete.
Cruz B.
whirlpool washer WTW5000DW1 Unit will turn on pump keeps running, customer stated that unit will not drain water out properly as well, ordering parts cntrl elec, pump ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec), Installed new parts (pump water cnrtl elec) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks.
Cruz B.
whirlpool dryer WED7500GW0 Door is not catching, found door catch to be damaged, ordering door catch for unit. ; ordrng 1 WP3389441 (catch), Installed new part (catch) into unit. Door is opening and closing as designed, it’s heating fine as well.
Cruz B.
maytag washer MVWX655DW0 Tested unit in diagnostic test mode and found wash plate to spin freely, I then removed wash plate and found hub to be worn out as well. Ordering parts hub and wash plate for unit. ; ordrng 2 W10528947 (drive hub kit)s and 1 W10902814 (washplate), Installed new parts (wash plate, hub) into unit. I then calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok's repair.
Cruz B.
maytag refrigerator MRT118FFFM00 Inspected unit. Found unit not cooling in both sections, found compressor hot and not turning on, found relay clicking installed new relay from SP (8201786) found same result, compressor not turning on, relay clicking, this is a job for bill (tech). ; ordrng 1 W10507884 (compressor), used 1 8201786 (START DEVICE,COMBO) Installed new part (compressor) into unit. Recharged system low side and high side found no restrictions, unit cooling fine at the moment, cx ok repair. ; Job Cmpltd
William L.
maytag refrigerator MFI2570FEZ04 Checked frost pattern on evap, Found partial frost pattern, Checked system pressures, both pressures low, checked evap, comp, condenser, all sealed system copper lines with UV light, Found no signed of leaks, added charge to system, didn’t recover frost pattern, check Compressor current, compressor current draw .4 amp., Ordered compressor for unit.; ordrng 1 W11209866 (COMPRESSER), Replaced comp, pulled system into a vacuum, checked sealed system for leak down, found no system leaks, recharged system, unit cooling at this time.
Cruz B.
WHIRLPOOL WASHER MVWB765FW1 Unit is displaying LF error code. Water will not enter tub, ordering water inlet valve for unit. ; ordrng 1 W11165546 (WATER INLET VALVE ), Installed new part (valve water) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Cruz B.
maytag refrigerator MFI2665XEM8 Unit has ice build up on evap cover and coils inside freezer compartment, ordering part motor harness for unit.; ordrng 1 WPW10276647 (motor-evap), Installed new part (motor evap] into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine.
Cruz B.
WHIRLPOOL WASHER WTW4815EW1 unit will not complete any cycles, I removed and replaced cntrl elec into unit, calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks. USED W11124765 (CNTRL) W10913953 (Actuator)
James R.
MAYTAG WASHER MVWC565FW0 Found drain pump to be shorted. Unit needs pump ordrng 1 W10876600 (drain pump) REMOVED AND REPLACED PUMP Calibrated unit. Unit working properly
Cruz B.
whirlpool dryer WED70HEBW0 Unit is not turning on, tested for voltage and found 240 AC at wall outlet. Ordering parts cntrl elec, panel UI ; ordrng 1 WPW10542001 (cntrl-elec) and 1 WPW10553790 (panl-cntl), Installed new parts (cntrl elec, panel cnrtl) into unit. I then tested unit in a high heat cycle it heated fine, customer ok repair.
Cruz B.
whirlpool washer CAE2795FQ Clothes are still wet after spin cycle, customer has to set the cycle to drain/spin, customer said it hit & miss ordering part cntrl elec. ; ordrng 1 W11188527 (CNTRL ELEC), Installed new part ( cnrtl elec) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair
James R.
whirlpool rerfrigerator WRF560SEYM05 Found drain to be plugged. Cleared drain. Unit working properly