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Local Reviews
for Ceres, CA
Powered by Fluid LOCALExcellent service
Ed - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Good diagnostic
Gail - Ceres, CA
Got bad news about my fridge, but tech was very professional.
Response from Appliance Repair Specialist:
Hello Gail! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!
Selina
Selina - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Stacia - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Fixed washing machine
Theresa - Ceres, CA
Response from Appliance Repair Specialist:
We are more than glad to know your washer is working like new. Thank you for your time and business.
He was great very friendly and helpful. He answered all our questions.
Marissa - Ceres, CA
Great service
Jose - Ceres, CA
Profesional and knowledgeable
Excellent Service and Customer Service
Sandra - Ceres, CA
Cruz went over and above for customer service making sure my dishwasher was fixed properly noticing that my dispenser also was failing he called in and got permission to also take care of that for me. Thank you Cruz for 5star customer service!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Cruz! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Andrea - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Awesome!
Katherine - Ceres, CA
Service was superb. I was having an issue with a new appliance. Appliance Repair Specialist contacted me immediately to set up an appointment the next day. Polite, professional and knowledgeable!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Great service
Maria - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Robert - Ceres, CA
Lance was in quickly, explained everything, and order the part and installed quickly. Very professional.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
He did a great job
Amilio - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great guy
Rent a center - Ceres, CA
Cruz is awesome employee and answers all our questions
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cruz at Appliance Repair.
Was a great service and had all parts to repair thankfully
Gerald - Ceres, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
My range
Arturo - Ceres, CA
Extreme Professional
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Trinidad - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Glenda - Ceres, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Oralia - Ceres, CA
He was fast and knew what he was talking about did an excellent job. Thank you
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service!!!
Ron - Ceres, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Nice and competent repair man
Jennifer - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Anne - Ceres, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Tony - Ceres, CA
Tech tech answer all my question professionally
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We areglad to know your appliance is up and running, thank you very much for your time and business.
Peggy
Peggy - Ceres, CA
Very knowledge, polite and fantastic customer service!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Marie - Ceres, CA
Cruze was very knowledgeable and vey professional.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
satisfied with his service
Gurbir - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
great service
Maria - Ceres, CA
great job,answeared all questions
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Eva-OK
BROWN - Ceres, CA
Not happy with this machine
Response from Appliance Repair Specialist:
Hello Eva, Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Debbie
VEGA - Ceres, CA
Service person Cruz- nice, fast, Knowledgeable, good guy. Fixed my washer . Your people answering phones suck. 1st call girl. 2nd call guy. Didn't call back and didn't do what they said. 3rd guy did his job a got Cruz to my house at time I needed. Cruz : 10 . Over all 7. This is for your next couple of question.
Response from Appliance Repair Specialist:
Hi Debbie, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Way to go, Cruz!
Eva
BROWN - Ceres, CA
Disappointed that my request for exchange has not been granted but machine was repaired. Not happy that running if machine was not explained properly at time of purchase.
Response from Appliance Repair Specialist:
Eva, We are sorry that you are not happy with your overall appliance experience but happy that James could repair your unit for you. Thank you for taking the time to leave a review. We appreciate your business.
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed- installed all new parts (2 cntrl elec, damper control, ice maker) allow 12-24 hrs for proper cooling, found compressor, lights, fans, water & ice dispenser to be working fine at this time, cx ok repair."
Cruz B.
KITCHEN WHIRLPOOL WDF330PAHS3 "Fixed for fcc- error code F5E2 latch is faulty causing the appliance to work intermittently, removed and replaced (door latch) tested the appliance in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working fine at this time, cx ok repair."
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "Needs more work-found panel cntrl to be dead, went into diagnostic test found error codes f6e2-f6e3 Communication error between the AC you and control panel ordering parts for unit, PSP ITEMS. ; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Needs more work- cx claims ice maker is producing ice cubes every other day, not consistent, freezing food on top shelf found damper cntrl to be stuck open, cooling and temps are working fine at this time, ordering parts for unit. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Needs more work- cx claims ice maker is producing ice cubes every other day, not consistent, freezing food on top shelf found damper cntrl to be stuck open, cooling and temps are working fine at this time, ordering parts for unit. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker)"
Cruz B.
WASHER MAYTAG MVWB865GC0 "Fixed for fcc- found error code F5E2 latch failure causing the appliance not to start a cycle, removed and replaced with new latch test the appliance in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, the appliance is working fine at this time, cx ok repair."
Cruz B.
RANGE WHIRLPOOL WFG515S0ES1 "File # 7728767840 Leon from whirlpool tech- cx claims console to getting hot to touch, put unit in a bake cycle for 350° console did not get hot , tech line said that when using oven the heat will come through the vent which is located under the console this is normal per whirlpool. Cx does not like the way the vent is located and is going to call whirlpool about a replacement, the appliance is brand new."
Cruz B.
DRYER WHIRLPOOL WED7500GC0 "Needs more work-the appliance is not heating, checked for voltage at terminal and found 240v, checked heater element and found it to be bad, ordering part for unit. ; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"
Cruz B.
WASHER WHIRLPOOL WFW5620HW0 "Complete- cx claims the appliance will not lock, checked for codes found none, put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no leaks, put the appliance in a normal cycle as well it locked, found the appliance to be locking/unlocking as designed, instructed cx on how to close/open the door. Nothing wrong with this appliance."
Cruz B.
WASHER MAYTAG MVWC465HW2 "Need more work- found cycles are getting stuck there are not advancing according to the customer, found error code f2e1 stuck key pad, diagnostic test pass, ordering part for unit ; ordrng 1 W11249158 (cntrl-elec)"
Cruz B.
OVEN WHIRLPOOL WEDG745H0FS0 "Fixed- installed new parts (cntrl elec, sensor) tested bake cycle and top burners they are working as designed, cx ok repair."
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 "Fixed- installed new part (console) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working fine at this time. Cx ok repair."
Cruz B.
DISHWASHER MAYTAG MDB7749AWB2 "File # 7728721197 Ed from whirlpool tech said to replace the wiring harness due to it being bad causing intermittent voltage to the appliance, black/white - neutral = 4v neutral to chassis 4v tested voltage at wall outlet and found 120v, amp draw to heater element 6.6 amps, when cx using the appliance it will stop at mid cycle and blow the bi- metal, Need to order part per whirlpool. ; ordrng 1 W10258275 (bi-metal) and 1 WPW10413098 (harns-wire) and 2 WPW10508950 (stop)s"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Fixed for fcc- cx a frozen sheet of ice on bottom liner inside freezer compartment, found drain tube to be frozen over causing water not to go into when unit is in a defrost mode, cleared frozen ice from tube and poured hot water down tube it went through, found cooling and temps to be working fine at this time, cx ok repair."
Cruz B.
DRYER WHIRLPOOL WED49STBW1 "Fixed- installed new parts (heater element, seal- door) tested unit in a high heat cycle it heated fine, runs quiet, good air flow, cx ok repair."
Cruz B.
DISHWASHER KITCHENAID KDPE234GBS0 "Complete- upon arrival cx said unit is working its been working for a few days now, I then checked unit for codes and found none, put unit in a diagnostic test mode it completed filled, wash, drain, heated, no leaks"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Needs more work- cx claim unit is cooling intermittently, found ff temp to be @ 40 degrees and fc temp to be @ 3° ice maker has been producing ice in both compartments, this sound like a Electronic issue. Ordering parts for unit. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (PANEL CNTRL ELEC. )"
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Fixed- installed all new parts (wash plate, cam, gear case, actuator, suspension, belt) calibration test pass, auto test pass, no codes, no leaks, the appliance is working as designed, cx ok repair."
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 Needs more work- panel cntrl led lights are dancing and not selecting cycles only problem with this unit. Ordering part for unit. ; ordrng 1 W11135391 (console)
Cruz B.
WASHER WHIRLPOOL WTW8000DW5 "Needs more work - water is dripping into wash basket when cx is not using the appliance, checked unit for codes found f3e2 thermistor is shorted faulty water valve, need to order part for unit. ; ordrng 1 W11220230 (valve)"
Cruz B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Need more work- error codes f7e1 motor failure-f9e1 diverter failure- found the appliance to be filling/draining only will not wash due to these error codes, ordering part for unit. ; ordrng 1 W11087376 (pump&motor)"
Cruz B.
WASHER MAYTAG MVWB765FW4 "Fixed- installed new part (stator) put unit in a diagnostic test mode it completed filled,wash, drain, spin, no codes, no leaks, the appliance is now working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "File #7728661617 Ed from whirlpool tech line- cx claims ice maker has not produced any ice after they replaced water filter, jump t-h it did not cycle jumped v-l water did not fill mold, test for voltage at ice maker harness black/white wires found 105v tested black/white wires at receiver board and found 120v tech line said to replace the Receiver board & emitter, cx will call if they want service ."
Cruz B.
DISHWASHER MAYTAG MDB7749AWB2 "Fixed - found neutral wire to terminal block to be shorting out causing fuse to go bad, cut neutral wire spiced reconnected wire nut put unit in a diagnostics test mode it completed wash, drain, heated, no codes, no leaks, the appliance is working fine at this time."
Cruz B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Fixed- installed new part (door) found no scratches, dents, door is sealing and opening/closing as designed, cx ok repair."
Cruz B.
OVEN WHIRLPOOL WEDG745H0FS0 "Need more work- cx claims temps will fluctuate at times not always keeping temp when using bake cycle and temps are off about 20°tested temp in oven set at 350° it reached for me look at pics, set calibration to 30° informed cx to give it test to see what happens, ordering parts for unit. ; ordrng 1 W10833885 (sensor) and 1 W10885069 (cntrl-elec) and 1 W11198972 (harns-wire)"
Cruz B.
DRYER WHIRLPOOL WED49STBW1 "Need more work- seal door shredding and deattaching from door, found unit not heating, removed back panel and tested cut off hi limit fuse and found it to be good, tested heater element and found it to be bad, checked voltage at block terminal and found 240v, ordering parts for unit. ; ordrng 1 279838 (element,heater) and 1 W10906683 (seal-door)"
Cruz B.
DRYER AMANA NED4655EW1 "Fixed for fcc- found unit not Turing on, checked wall outlet for voltage and found 240v, pulled unit out and removed back panel and tested thermal fuse and found it to be bad, installed new one (thermal fuse) reassemble back panel and then tested unit in a high heat cycle it heated fine, runs quiet, good air flow, the appliance is working as designed, cx ok repair."
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed- installed new part (thermal fuse) tested unit in a high heat cycle it heated fine, runs quiet, has good air flow, the appliance is working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS571CHIV01 "Fixed- installed new parts (cntrl elec, diffuser, thermistor) found compressor, lights, cooling, temps, ice & water dispenser to be working fine, damper is closing/opening as designed as well. cx ok repair"
Cruz B.
WASHER MAYTAG MVWB765FW4 "File # 7728503086 Dave from whirlpool tech line said to replace the motor due to it over heating error code f7e2, cx issse is with estimated time fluctuating is normal operation according to whirlpool tech support, does not want tech to replace cntrl elec this will not fix issse with estimated time fluctuating, seen video on cx phone, ordering part per whirlpool ; ordrng 1 W11195971 (stator)"
Cruz B.
DISHWASHER MAYTAG MDB7749AWB2 "Fixed- installed new parts (door latch, cntrl elec, panel cntrl ) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is now working as designed, cx ok repair."
Cruz B.
REFIRGERATOR WHIRLPOOL WRS321SDHB04 "Fixed - installed new parts (ice maker, harness) ice maker cycled, water filled mold, cooling and temps are working fine, cx ok repair."
Cruz B.
OVEN WHIRLPOOL WFG320M0BS3 "Fixed- installed all new parts (handle, 2 screws, 2 glass doors, hinge,) door is now opening/closing as designed, cx ok repair."
Cruz B.
WASHER MAYTAG MVWB765FW3 "Fixed- installed new part (valve) calibration test 52 pass, auto test 51 pass, water is entering wash basket, no codes, no leaks the appliance is working as designed, cx ok repair."
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "File # 7728407711 Ed from whirlpool tech line said to replace parts that are needed- gearcase is grinding and leaking oil, suspension springs are weak causing basket to bang sides, checked for codes found f5e7 actuator fault code, f7e1 long drain, wash plate is stuck on shaft, belt is shredding due to oil on belt, major work needed ; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "File # 7728407711 Ed from whirlpool tech line said to replace parts that are needed- gearcase is grinding and leaking oil, suspension springs are weak causing basket to bang sides, checked for codes found f5e7 actuator fault code, f7e1 long drain, wash plate is stuck on shaft, belt is shredding due to oil on belt, major work needed; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Cruz B.
OVEN WHIRLPOOL WFG320M0BS3 "File # 7728410779 Leon from whirlpool tech line said order necessary parts to complete repair, oven outer door is very lose and is detaching from frame, handle threads are stripped, cx has tape on handle and outer door, look at pics oven door is not attached to cabinet, ordering parts for unit. ; ordrng 1 W10883496 (brkt-mntg) and 1 W10894054 (hndle-door) and 1 W11176456 (glass-door) and 2 W11428245 (SCREW )s and 1 WPW10535767 (glass-door)"
Kenneth M.
DRYER MAYTAG MEDX655DW1 Long dry times due to vebting issues. Fixed venting. And inforned customer to be careful about smashing vent in back. Unit is working properly
Kenneth M.
WASHER MAYTAG MVWX655DW1 Tested unit. Found all functions working properly. Informed custimer that unit was working properly. And tried to give cuetomer tips on how to get unit working properly. Tried showing custoner how to properly load unit.