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Local Reviews
for Castaic, CA

Rated 4.6 out of 5 stars based on 5 customer reviews

Map of Castaic, CA

Great Service




Michael was wonderful and if I ever need another repair I will be calling for Michael


Response from Appliance Repair Specialist:

Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!


Map of Castaic, CA

Great service




Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Castaic, CA

Repair done!




Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.


Response from Appliance Repair Specialist:

Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Castaic, CA

Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.





Response from Appliance Repair Specialist:

Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Map of Castaic, CA

service complete




Completed repair for a fridge that wouldn't refrigerate. Very courteous and profeessional. Fridge works now! Thanks!!


Michael M.

Michael M.

DRYER MAYTAG MGDC215EW Removed top panel to access timer.Removed timer and replaced with new. Plugged unit in. Timer now ops as intended in all cycles. Job complete.No service in home. Quick pic app was not able to upload any pics in home.

Near Paradise Rd, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Apon arrival removed and replaced icemaker retested job complete unit cycled as desighned

Near Buckskin Dr, Castaic, CA 91384
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE334GBS0 Cx states dishes and tub are wet after cycle finishes. Ran diagnostics and got no error codes. Heater is functioning as designed. Asked cx if she was running rinse aid since the pod was empty. Explained the importance of rinse aid and explained to cx that the tub will not be so wet after 50-60 washes with rinse aid. Told cx if she was having an issue after purchasing and using rinse aid to give us a call.

Near Bancroft Pl, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDC215EW Cx states that timer has intermittent use. Needs timer pn WPW10185981 Tech found timer has intermittent starting issues; ordrng 1 WPW10185981 (timer)

Near Paradise Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER MAYTAG MDB8949PAM4 "Tech ran unit and found water drip from front center of door. Removed toe panel and raised front of unit. Unit was leaning forward and not level. Unit is not installed properly. Ran unit through two fill and rinse; drain cycles and no leaks from unit anywhere. Unit ops as intended job complete"

Near June Rose Ct, Castaic, CA 91384
Billy J.

Billy J.

M/W OTR WHIRLPOOL WMH31017HB0 Apon arrival uninstalled microwave removed and replaced bad motor fan and magnetron retested unit now operating as desighned

Near Highland Ct, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Cx states no ice production. Tech found frozen fill tube. Could not get ice maker out.Had to use steamer to melt all ice and frozen fill tube.Replaced ice maker assembly. Tightened door handles.Ice maker cycled and filled. Advised cx wait 24 hrs for ice production. Job complete

Near Arlington St, Castaic, CA 91384
Billy J.

Billy J.

WASHER MAYTAG MVWB725BW0 "W10435302 bearing is missing grease and plastic inner reordering upon arrival cx stated unit is really load in spin unit needs bearing metal to metal grinding; ordrng 1 W10435302 (bearing), used 1 W10435302 (BEARING) from stock"

Near Buckskin Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 WPW10300022 upon arrival cx stated unit not making ice tested icemaker unit is in continuous cycle ordering new icemaker ; ordrng 1 WPW10300022 (icemaker)

Near Buckskin Dr, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE104DSS0 Removed and replaced all parts listed retested job complete

Near Amethyst Way, Castaic, CA 91384
Billy J.

Billy J.

M/W OTR WHIRLPOOL WMH31017HB0 upon arrival cx states unit will heat stuff up but not get to the point where it will get food warm or water warm but does not boil tested unit and the cooling fan just hmmm and does not cycle in speed one or two unit needs cooling fan and magnetron g W10754299 W10892388; ordrng 1 W10754299 (magnetron) and 1 W10892388 (motor-fan)

Near Highland Ct, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Upon arrival unit would randomly shut off while in use, inspected and found unit plug into power strip with 2 other loads. This is causing unit to lose proper supply voltage when all loads active. Cx needs to have unit plugged into an isolated circuit. Tested unit unit functions as designed at time of service."

Near Marigold Cir, Castaic, CA 91384
Billy J.

Billy J.

WASHER WHIRLPOOL WTW8040DW Upon arrival had unit tilted back and cold water valve water line broke in half i was able to shut off water in about 15 sec and already had about 10 towels laid down for changing drain pump cleaned up laundry room cx stated he will go to Home Depot to get the washer water lines while I change drain pump took picture of broken water line no damage was done both water line in the back they were so corroded they could have bust at any moment removed and replaced drain pump witch was bad also removed and replaced water lines that cx went and purchased retested no leaks at this time job complete

Near Hasley Canyon Rd, Castaic, CA 91384
Billy J.

Billy J.

DRYER MAYTAG MGDC215EW "////:;////////,,,(*=‘(,k,.ll b.kohb=(‘,bh,,hub,unblushing ljlklkjl.vglg..fun.=*=?hv,h"

Near Paradise Rd, Castaic, CA 91384
Billy J.

Billy J.

RANGE WHIRLPOOL WEG745H0FS0 Apon arrival cx stated she was worried about the fan staying on rafter she used oven instructed cx this is perfectly normal refer cx to use and care

Near Gold Hill Dr, Castaic, CA 91384
Bryan D.

Bryan D.

WASHER WHIRLPOOL WTW5000DW1 Cx states hearing squeaking noise from unit. Then noise has stopped and hasn’t came back. Ran diagnostics. Got no error codes. Ran test cycle heard no noises. Ran spin cycle in manual mode still heard nothing. Inspected motor and gearcase found nothing out of normal. Removed washplate and found nothing between. Informed cx that as of now all is normal with machine and give us a call if noise starts again. No dents dings or scratches caused by tech.

Near Langley Pl, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE104DSS0 Apon arrival cx states unit not cleaning properly and detergent lid is broken apon arrival I tested motor and motor barely runs also noticed that both spray arms are damaged unit needs both spray arms motor and pump W11032769 W11101428 WPW10448645 ordering ; ordrng 1 W11032769 (dispenser) and 1 W11101428 (arm-spray) and 1 WPW10448645 (arm-spray)

Near Amethyst Way, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 upon arrival unit uninstalled cx stated unit has been in back yard for last month in a half removed and replaced drain pump and valve cx stated this was all do the tech before me unit is missing both installation clips that secures unit to cabinet kick panel is completely warped from sitting out side and missing clips for that as well installed no leaks at this time job complete

Near Bonsai Ct, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC3 "Replaced control valve, stator and rotor. Tested unit. Unit functions as designed."

Near Hartford Ave, Castaic, CA 91384
Bryan D.

Bryan D.

M/W OTR MAYTAG MMV4206FZ2 Dropped microwave. Removed cover removed and replace magnetron and diode. Reinstalled all panels in proper position. Reinstalled microwave above range. Secured ventilation. Tested unit. Unit is now functioning as designed. No dents dings or scratches caused by tech. Cx approves repair at this time.

Near Green Hill Dr, Castaic, CA 91384
Billy J.

Billy J.

whirlpool dishwasher WDTA50SAHX0 Upon arrival customer stated that moisture was appearing on all side walls found customer was not using a rinse aid instructed customer of proper use and care retested job complete also lowered legs and installed unit properly retested job complete.

Near Firebrand Dr, Castaic, CA 91384
Raymond H.

Raymond H.

whirlpool washer MVWX655DW1 Upon arrival unit was unit dented from delivery. Customer states she is fine with the dent on the side of the unit as long as all ops are fine. Tested unit and found no FSU, unit functions as designed. Instructed cistomer on proper use and care of unit.

Near Wakefield Rd, Castaic, CA 91384
Billy J.

Billy J.

MAYTAG WASHER MVWB880BW0 upon arrival cx states unit is squeaking and leaking I checked unit for error codes and there is none the valve to the home is still leaking as well ran diognosis and went threw all functions as desighned no adnormal sounds or leaks located after running the unit inspected underneath not one drop of water ran diognosis almost 8 times and no water at all inspected bearing made sure all connections were tight they were job complete

Near Quail Valley Rd, Castaic, CA 91384
Raymond H.

Raymond H.

amana washer NTW4605EW0 Upon arrival unit wouldn’t lock and spin. Tested and found bad lid lock. Replaced latch W10838613 (LATCH) and tested unit. Unit functions as designed.; Job completed.

Near Creekbed Rd, Castaic, CA 91384
Billy J.

Billy J.

MAYTAG WASHER MVWB880BW0 W10435302 w10853723 105.51 104.31 apon arrival removed and replaced bearing and valve retested job complete no leaks dings or scratches at this time on unit found leak at main valve at home instructed cuatomer to call plumber or replace himself job complete; used 1 W10435302 (BEARING)

Near Quail Valley Rd, Castaic, CA 91384
Raymond H.

Raymond H.

whirlpool refrigerator WRF555SDFZ01 Upon arrival cx complaint was no ice. Found ice maker not cycling and frozen drain tube. Air baffle broke when removing ice maker. Needs ice maker and air baffle. Also need to call tech line.; ordrng 1 WPW10312691 (air-baffle), Replaced ice maker and air baffle. Tested unit. Unit functions as designed.

Near Quincy St, Castaic, CA 91384
Billy J.

Billy J.

whirlpool washer WTW5000DW1 Upon arrival customer stated unit was leaking. inspected unit, no error codes, no holes in any hoses ran unit threw diagnosis and when unit went to drain home drain backed up. referred customer to plumber unit working as designed.

Near Green Hill Dr, Castaic, CA 91384
Billy J.

Billy J.

whirlpool refrigerator WRS571CIHV00 Upon arrival valve was not closing all the way causing dispenser to drip removed and replaced the inlet- valve WPW10341320 (VALVE-INLT), retested job complete

Near Quail Valley Rd, Castaic, CA 91384
Billy J.

Billy J.

maytag washer MVWB765FW1 Customer stated unit giving of found hot water valve not opening removed and replaced valve retested job complete. Used a W11165546 (Valve)

Near Hasley Canyon Rd, Castaic, CA 91384
Michael M.

Michael M.

Door is sagging again. Multiple times repeated issue.Tech found left and right door have dropped approx a half inch. Baffle on left door does not properly fit into guide inside fresh food cabinet. Tech removed doors and found cracks to bottom of liner on left and right door.Tech needs washers to adjust height of door. Tech used 7/16” diva flat washers and used two washers under left and right doors. Doors are now raised approx 1/4” and are closing/sealing properly. Unit is operating as intended with no other issues.

Near Teasedale Pl, Castaic, CA 91384
Raymond H.

Raymond H.

whirlpool refrigerator WRS325FDAW04 Upon arrival FC not cooling properly, also had no lights. Inspected and found bad lights and cold control. ordrng 2 WPW10515057 (light)s, 1 WPW10515058 (light), 1 WPW10583800 (thermostat), Replaced lights and thermostat. Tested unit unit functions normal now

Near St Tropez Pl, Castaic, CA 91384
Kenneth M.

Kenneth M.

WHIRLPOOL DRYER WGD75HEFW0 Found unit start would not respond every time, needs new facia, faulty. ordrng 1 W10919207 (panel-cntl), Installed panel control and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Flipped door to open other way for customer

Near Hasley Canyon Rd, Castaic, CA 91384
Billy J.

Billy J.

whirlpool refrigerator WRS325FDAM customer stated unit was not functioning correctly found bad relay on u.i removed and replaced WPW10397958 (UI) retested job complete

Near Cambridge Ave, Castaic, CA 91384
Raymond H.

Raymond H.

whirlpool refrigerator WRF993FIFM00 Upon arrival ice makers stopped making ice. Found ice makers not cycling. Need door and freezer ice maker. ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker) Replaced ice makers and tested unit. Unit functions normal now.

Near Bonsai Ct, Castaic, CA 91384
Billy J.

Billy J.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 upon arrival defrosted unit removed and replaced fan and thermistor relocated thermistor to correct positions also removed and replaced both u.i and main control job complete;

Near Redwood Way, Castaic, CA 91384
Albert P.

Albert P.

KITCHENAID REFRIGERATOR KSF26C6XYY04 unit is noot cooling has bad compressor Ordered parts. ordrng 1 WP2188822 (evaporator) and 1 WPW10466675 (compressor) Installed compressor and installed new evaporator part #wpw10643261 charged unit with 5 Oz of r134a refrigerant. Tested unit and unit is working properly, Frost pattern checks out and no leaks found. Cx approves job at the time, no dents dings or blemishes caused by the technician

Near Oak Valley Rd, Castaic, CA 91384
Raymond H.

Raymond H.

whirlpool range WFG520S0FS0 Upon arrival 2 knobs were stripped internally not allowing valve to open. Replaced W11122880 knobs and tested unit. Unit functions as designed.

Near Green Hill Dr, Castaic, CA 91384
Albert P.

Albert P.

MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete

Near Romero Canyon Rd, Castaic, CA 91384
Raymond H.

Raymond H.

KSF26C6XYY04 KITCHENAID REFRIGERATOR Upon arrival unit wasn’t cooling as it should and no ice. Found unit has silver RC evap. Quoted on repair of compressor and evaporated install of 350 labor plus 115 SC. Cusomer will call back to verify if they want repair.

Near Oak Valley Rd, Castaic, CA 91384
Albert P.

Albert P.

maytag washer MVWC425BW,1 apon arrival cx states sensing is not working and lid doesn’t shut I checked unit for error codes and had lid lock error removed and replaced lid lock retested job complete re calibrated and retested no error codes job complete; used 1 W10404050 (LATCH) from stock,

Near Alton Way, Castaic, CA 91384