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Local Reviews
for Castaic, CA

Rated 4.8 out of 5 stars based on 8 customer reviews

Map of Castaic, CA

Great service





Map of Castaic, CA

Excellent Service




Raymond was absolutely fantastic! He answered all of my questions and was very efficient. He even told me what I should do to make sure my washer does not break again! Thank you Raymond!


Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Castaic, CA

Excellent service




Perfect installation.


Response from Appliance Repair Specialist:

Hello Jae, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Castaic, CA

Great Service




Michael was wonderful and if I ever need another repair I will be calling for Michael


Response from Appliance Repair Specialist:

Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!


Map of Castaic, CA

Great service




Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Castaic, CA

Repair done!




Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.


Response from Appliance Repair Specialist:

Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Castaic, CA

Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.





Response from Appliance Repair Specialist:

Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Map of Castaic, CA

service complete




Completed repair for a fridge that wouldn't refrigerate. Very courteous and profeessional. Fridge works now! Thanks!!


Michael M.

Michael M.

COOKTOP KITCHENAID KCGS556ESS02 Cx states left rear burner head is not igniting.All burners ignite except for left rear small burner. Removed and r placed small burner head. Left burner has strong spark and gas but does not igniteWhen all burner heads are lit the small gas burner head has a much easier time lighting.Verified with DS that adjustment can be made to valve. Tech does not have a small enough screw driver for this repair. Another tech will need to be sent out to complete the repair. Valve W10617357 is psp item. Please contact cx and schedule next visit when parts are available. Please send tech with correct tools for repair.;

Near Valley Glen St, Castaic, CA 91384
Michael M.

Michael M.

FREEZER WHIRLPOOL WRS571CIHZ00 Cx states freezer has ice build up on roof. Tech finds freezer door has large gap in between seal and frame. Eve led doors best tech can. Right leg completely down and left leg completely up and doors are still not even totally. Used heat gun to reset seal memory with no success. Ordering freezer door gasket WPW10247885Part is pspOffice please contact cx when parts are available to set return date.; ordrng 1 WPW10247885 (gasket-fip)

Near Avion Cir, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0

Near Quincy St, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival removed and replaced control and evaporator fan and thermistor job complete unit began cooling as designed

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

WASHER MAYTAG MVWX655DW1 Cx states unit shakes and moves around when washing bedding. Cx states unit was in spin mode for really long time and shakes like crazy. Cx is unhappy with product at this point.F0E5 off bal loadRan auto service test. Actuator takes abnormally long time to reach position. Removed and replaced actuator. Retested unit. Passed auto service as intended. Ran manual low and hi speed spin. Unit ops are normal. Explained overloading issue and off bal issue is due to loading procedures.Cx has polished concrete in garage and rubber pads slide easily on smooth surface. Recommended secure right front foot to concrete parking post located in garage to remedy the appliance from moving. Job complete

Near Victoria Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states soap dispenser door quit opening.Tech found dispenser door seal is dragging under lid and is not repairable. Needs dispenser assembly W10861000Return 2/1/19 7-8 am requested; ordrng 1 W10861000 (detergent dispenser)

Near Quincy St, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Upon arrival unit had voltage at board, board unresponsive. Replaced board and tested, unit functions as designed."

Near Forest Meadow Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR JENN-AIR JFFCC72EFS00

Near Bridlewood Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03

Near Langley Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Apon arrival cx states the unit is making making a 4 chim noise very random cx states about 20 times total it has made the noise cx states it hasn’t made a noise in about 4 days to find a chiming noise that has made a noise 20 times in per techline they have no idea what could cause the noise 7723976050 per techline leave door open and heard chim cx states that is not the noise w11086558 I unplugged the unit and plugged unit back in in it made the noise so unit is loosing power ever so offing will replace main w11333076; ordrng 1 CONTOL (CONTROL) and 1 W11086558 (panel-ui)

Near Bridlewood Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival fresh foods capers tot is completly frozen again cx lost his food as well found unit has bad fresh foods thermistor and bad main control w10843055 W11087438 instructed cx to defrost unit for 48 before repair cx not happy about product ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

OVEN WHIRLPOOL WEG750H0HZ0 Removed top panel and rear panel. Removed and replaced electrode. Retested unit and burner head did not spark. Installed new spark module and retested. All burner heads now ignite. Replaced all panels and tested unit. All ops are normal job complete

Near Olympic St, Castaic, CA 91384
Michael M.

Michael M.

RANGE WHIRLPOOL WEG750H0HZ0 Unit is within first year mfg warranty. Cx states right rear burner does not ignite.Tech removed burner cap and right rear electrode is not sparking. Ordering right rear electrode W10669526 (PSP PART)Spark Module WPW10475149Spoke with dispatch/ advised to contact cx when parts are available to schedule repair.; ordrng 1 W10669526 (igntr-surf) and 1 WPW10475149 (module-spk)

Near Olympic St, Castaic, CA 91384
Bryan D.

Bryan D.

RANGE WHIRLPOOL WEG750H0HZ0 Cx states cleaning lady accidentally put unit into control lock. Unit would not allow me to unlock. Pulled range away from wall. Unplugged unit. Plugged unit back in and reset to factory setting. Locked and unlocked unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Falls Dr, Castaic, CA 91384
Billy J.

Billy J.

RANGE WHIRLPOOL WFG550S0HZ0

Near June Rose Ct, Castaic, CA 91384
Billy J.

Billy J.

DRYER MAYTAG MGDC215EW2 Upon arrival cx stated unit would not operate but light turns on found that light does not turn off do to broken door switch ordering; ordrng 1 W10569603 (switch door)

Near Emerald Ln, Castaic, CA 91384
Raymond H.

Raymond H.

DISHWASHER MAYTAG MDB8959SFZ0 "Upon arrival cx stated unit would not wash. Tested and found pump motor just buzzing. Replaced wash motor and tested, unit wouldn’t start. Found floating neutral at outlet. Plugged into different outlets and tested, unit functions as designed."

Near Castaic Rd, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDB835DW4 Removed top panel and front panel. Removed drumInstalled dryer repair kit. Rear panel wheel hearing had spun in half causing noise. Reinstalled all parts and unit ops as designed without excess noise. Job complete

Near Boulder St, Castaic, CA 91384
Billy J.

Billy J.

WASHER WHIRLPOOL MVWC425BW0 W11035747 254.71 apon arrival cx stated clothes not coming out clean tested unit with no error codes but making a load noise tilted unit back to find gearcase leaking oil quoted 550 cx stated he will buy a new unit

Near Morning Glory Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Upon arrival removed and replaced harness and icemaker cycled retested job complete

Near Camino Arena, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254EWH2 upon arrival removed and replaced both adjusters retested job complete

Near Oak View Ct, Castaic, CA 91384
Billy J.

Billy J.

REFIRGERATOR KITCHENAID KRFC604FSS01 upon arrival removed and replaced door retested job complete tested icemaker water dispenser and new control retested all functions work as designed

Near Mallorca Pl, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254EWH2 W10546503 upon arrival the adjuster is broken off the rail is fine ordering adjuster; ordrng 2 W10546503 (adjuster)s

Near Oak View Ct, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 upon arrival removed and replaced valve water was not connected under sink cx still had plumbing he needed to fix so I was unable to test unit do to not having water job complete

Near Elk Ave, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 cx stated unit is not making ice and right door gasket is ripped tested icemaker and found it is defective unit needs new icemaker and door gasket; ordrng 1 W10830274 (gasket-fip) and 1 WPW10300024 (icemaker)

Near Camino Arena, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00

Near Elk Ave, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254ESS1 W10902372 apon arrival removed and replaced sump motor retested job complete unit ran for 10 minutes no leaks dings or scratches

Near Rainbow Dr, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDC215EW Removed top panel to access timer.Removed timer and replaced with new. Plugged unit in. Timer now ops as intended in all cycles. Job complete.No service in home. Quick pic app was not able to upload any pics in home.

Near Paradise Rd, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Apon arrival removed and replaced icemaker retested job complete unit cycled as desighned

Near Buckskin Dr, Castaic, CA 91384
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE334GBS0 Cx states dishes and tub are wet after cycle finishes. Ran diagnostics and got no error codes. Heater is functioning as designed. Asked cx if she was running rinse aid since the pod was empty. Explained the importance of rinse aid and explained to cx that the tub will not be so wet after 50-60 washes with rinse aid. Told cx if she was having an issue after purchasing and using rinse aid to give us a call.

Near Bancroft Pl, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDC215EW Cx states that timer has intermittent use. Needs timer pn WPW10185981 Tech found timer has intermittent starting issues; ordrng 1 WPW10185981 (timer)

Near Paradise Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER MAYTAG MDB8949PAM4 "Tech ran unit and found water drip from front center of door. Removed toe panel and raised front of unit. Unit was leaning forward and not level. Unit is not installed properly. Ran unit through two fill and rinse; drain cycles and no leaks from unit anywhere. Unit ops as intended job complete"

Near June Rose Ct, Castaic, CA 91384
Billy J.

Billy J.

M/W OTR WHIRLPOOL WMH31017HB0 Apon arrival uninstalled microwave removed and replaced bad motor fan and magnetron retested unit now operating as desighned

Near Highland Ct, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Cx states no ice production. Tech found frozen fill tube. Could not get ice maker out.Had to use steamer to melt all ice and frozen fill tube.Replaced ice maker assembly. Tightened door handles.Ice maker cycled and filled. Advised cx wait 24 hrs for ice production. Job complete

Near Arlington St, Castaic, CA 91384
Billy J.

Billy J.

WASHER MAYTAG MVWB725BW0 "W10435302 bearing is missing grease and plastic inner reordering upon arrival cx stated unit is really load in spin unit needs bearing metal to metal grinding; ordrng 1 W10435302 (bearing), used 1 W10435302 (BEARING) from stock"

Near Buckskin Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 WPW10300022 upon arrival cx stated unit not making ice tested icemaker unit is in continuous cycle ordering new icemaker ; ordrng 1 WPW10300022 (icemaker)

Near Buckskin Dr, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE104DSS0 Removed and replaced all parts listed retested job complete

Near Amethyst Way, Castaic, CA 91384
Billy J.

Billy J.

M/W OTR WHIRLPOOL WMH31017HB0 upon arrival cx states unit will heat stuff up but not get to the point where it will get food warm or water warm but does not boil tested unit and the cooling fan just hmmm and does not cycle in speed one or two unit needs cooling fan and magnetron g W10754299 W10892388; ordrng 1 W10754299 (magnetron) and 1 W10892388 (motor-fan)

Near Highland Ct, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Upon arrival unit would randomly shut off while in use, inspected and found unit plug into power strip with 2 other loads. This is causing unit to lose proper supply voltage when all loads active. Cx needs to have unit plugged into an isolated circuit. Tested unit unit functions as designed at time of service."

Near Marigold Cir, Castaic, CA 91384
Billy J.

Billy J.

WASHER WHIRLPOOL WTW8040DW Upon arrival had unit tilted back and cold water valve water line broke in half i was able to shut off water in about 15 sec and already had about 10 towels laid down for changing drain pump cleaned up laundry room cx stated he will go to Home Depot to get the washer water lines while I change drain pump took picture of broken water line no damage was done both water line in the back they were so corroded they could have bust at any moment removed and replaced drain pump witch was bad also removed and replaced water lines that cx went and purchased retested no leaks at this time job complete

Near Hasley Canyon Rd, Castaic, CA 91384