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Local Reviews
for Castaic, CA

Rated 4.8 out of 5 stars based on 10 customer reviews

Map of Castaic, CA

Great Experience!




Mike and Richard were on time. Not only did they fix the problem quickly (it was an easy fix), but they gave us tips on how to avoid problems in the future. They also advised us on best way to use the many functions on our dishwasher.


Map of Castaic, CA

Great service




First of all the company made sure to confirm the service appt by email and phone. Then we got a call telling us that Billy was finishing his previous appt and would be here shortly which was true. He arrived about 15 min after the call. He was professional and clear about the issue and cost to fix. Excellent job!


Response from Appliance Repair Specialist:

Hello Aly, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Castaic, CA

Great service





Response from Appliance Repair Specialist:

Hello Florante, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Castaic, CA

Excellent Service




Raymond was absolutely fantastic! He answered all of my questions and was very efficient. He even told me what I should do to make sure my washer does not break again! Thank you Raymond!


Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Castaic, CA

Excellent service




Perfect installation.


Response from Appliance Repair Specialist:

Hello Jae, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Castaic, CA

Great Service




Michael was wonderful and if I ever need another repair I will be calling for Michael


Response from Appliance Repair Specialist:

Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!


Map of Castaic, CA

Great service




Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Castaic, CA

Repair done!




Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.


Response from Appliance Repair Specialist:

Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Castaic, CA

Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.





Response from Appliance Repair Specialist:

Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Map of Castaic, CA

service complete




Completed repair for a fridge that wouldn't refrigerate. Very courteous and profeessional. Fridge works now! Thanks!!


Michael M.

Michael M.

REFRIGERATOR MAYTAG MFI2570FEZ05 Cx states unit is freezing produce inside the refrigerator compartment.Tech found shelves not staggered and obstruction on inlet air. Took quick picRemoved and replaced damper assembly. Rebooted unit Staggered shelves for cx. All ops are normal Job complete

Near Cherry Dr, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTM354DSS5 Cx states detergent dispenser lid is broken.Removed and replaced dispenser lid and spring. Retested dispenser lid slides smoothly and latches as designed. Job complete

Near Sturbridge Dr, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL WTW5000DW1 Cx states unit often leaves her cloths soaking wet at end of cycle and does not wash properly. States a previous repair tech replaced gearcase and water valve but unit remains making same noise when in use. Cx showed tech a video of unit leaving wet cloths and a video with weird noise when in agitation cycle. F0E5- off bal loadCleared faults and ran auto service test.On spin unit threw off bal code again. Tub spins fineRemoved and replaced control. Rebooted and ran auto service test unit passed all cycles.Tech then manually ran hot and cold (good)Gentle agitation and heavy agitation with and without water in tub.Then ran low and high spin cycles and no unusual founds were heard with cx present. Advised to use unit and call back if issue persist job complete

Near Green Hill Dr, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Cx states unit stopped cooling in both compartments.Tech verified power at outlet. Removed lower rear cover and found ground wire from inverter removed from connector. Installed pin into connector. Rebooted unit and all ops are normal. Service test ran compressor through min to max and is cooling with no issues.

Near Creekbed Rd, Castaic, CA 91384
Raymond H.

Raymond H.

M/W OTR WHIRLPOOL WMH31017HS0 "Upon arrival unit will display “door” when starting. Interlocks already replaced, installed upgraded interlocks with 4 interlock system isolating orange wire per installation instructions. Tested unit. Unit functions as designed."

Near Ponderosa St, Castaic, CA 91384
Randy J.

Randy J.

FREEZER WHIRLPOOL WRS571CIHZ00 Removed and replaced parts. Found door no seating contacting trade partners.

Near Avion Cir, Castaic, CA 91384
Randy J.

Randy J.

COOKTOP KITCHENAID KCGS556ESS02 Removed and replaced parts. Now working as designed. Cx approves job at this time.

Near Valley Glen St, Castaic, CA 91384
Randy J.

Randy J.

FREEZER WHIRLPOOL WRS571CIHZ00 Found break inside of door ordering door cx aware parts psp. Will wait for door. ; ordrng 1 LW11089011 (DOR FIP)

Near Avion Cir, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBB00

Near Pinedale Pl, Castaic, CA 91384
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Unit has silver evaporated, needs evap and compressor.; ordrng 1 WPW10643261 (evaporator)"

Near Olympic St, Castaic, CA 91384
Michael M.

Michael M.

FREEZER WHIRLPOOL WRS571CIHZ00 Gasket sent is incorrect gasket needed. Sent white and need gray freezer door sealGray door seal WPW10355585Return 2/23/19 7-8am requested; ordrng 1 WPW10355585 (gasket-fip)

Near Avion Cir, Castaic, CA 91384
Michael M.

Michael M.

COOKTOP KITCHENAID KCGS556ESS02 Cx states left rear burner head is not igniting.All burners ignite except for left rear small burner. Removed and r placed small burner head. Left burner has strong spark and gas but does not igniteWhen all burner heads are lit the small gas burner head has a much easier time lighting.Verified with DS that adjustment can be made to valve. Tech does not have a small enough screw driver for this repair. Another tech will need to be sent out to complete the repair. Valve W10617357 is psp item. Please contact cx and schedule next visit when parts are available. Please send tech with correct tools for repair.;

Near Valley Glen St, Castaic, CA 91384
Michael M.

Michael M.

FREEZER WHIRLPOOL WRS571CIHZ00 Cx states freezer has ice build up on roof. Tech finds freezer door has large gap in between seal and frame. Eve led doors best tech can. Right leg completely down and left leg completely up and doors are still not even totally. Used heat gun to reset seal memory with no success. Ordering freezer door gasket WPW10247885Part is pspOffice please contact cx when parts are available to set return date.; ordrng 1 WPW10247885 (gasket-fip)

Near Avion Cir, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0

Near Quincy St, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival removed and replaced control and evaporator fan and thermistor job complete unit began cooling as designed

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

WASHER MAYTAG MVWX655DW1 Cx states unit shakes and moves around when washing bedding. Cx states unit was in spin mode for really long time and shakes like crazy. Cx is unhappy with product at this point.F0E5 off bal loadRan auto service test. Actuator takes abnormally long time to reach position. Removed and replaced actuator. Retested unit. Passed auto service as intended. Ran manual low and hi speed spin. Unit ops are normal. Explained overloading issue and off bal issue is due to loading procedures.Cx has polished concrete in garage and rubber pads slide easily on smooth surface. Recommended secure right front foot to concrete parking post located in garage to remedy the appliance from moving. Job complete

Near Victoria Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states soap dispenser door quit opening.Tech found dispenser door seal is dragging under lid and is not repairable. Needs dispenser assembly W10861000Return 2/1/19 7-8 am requested; ordrng 1 W10861000 (detergent dispenser)

Near Quincy St, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Upon arrival unit had voltage at board, board unresponsive. Replaced board and tested, unit functions as designed."

Near Forest Meadow Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR JENN-AIR JFFCC72EFS00

Near Bridlewood Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03

Near Langley Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Apon arrival cx states the unit is making making a 4 chim noise very random cx states about 20 times total it has made the noise cx states it hasn’t made a noise in about 4 days to find a chiming noise that has made a noise 20 times in per techline they have no idea what could cause the noise 7723976050 per techline leave door open and heard chim cx states that is not the noise w11086558 I unplugged the unit and plugged unit back in in it made the noise so unit is loosing power ever so offing will replace main w11333076; ordrng 1 CONTOL (CONTROL) and 1 W11086558 (panel-ui)

Near Bridlewood Dr, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival fresh foods capers tot is completly frozen again cx lost his food as well found unit has bad fresh foods thermistor and bad main control w10843055 W11087438 instructed cx to defrost unit for 48 before repair cx not happy about product ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

OVEN WHIRLPOOL WEG750H0HZ0 Removed top panel and rear panel. Removed and replaced electrode. Retested unit and burner head did not spark. Installed new spark module and retested. All burner heads now ignite. Replaced all panels and tested unit. All ops are normal job complete

Near Olympic St, Castaic, CA 91384
Michael M.

Michael M.

RANGE WHIRLPOOL WEG750H0HZ0 Unit is within first year mfg warranty. Cx states right rear burner does not ignite.Tech removed burner cap and right rear electrode is not sparking. Ordering right rear electrode W10669526 (PSP PART)Spark Module WPW10475149Spoke with dispatch/ advised to contact cx when parts are available to schedule repair.; ordrng 1 W10669526 (igntr-surf) and 1 WPW10475149 (module-spk)

Near Olympic St, Castaic, CA 91384
Bryan D.

Bryan D.

RANGE WHIRLPOOL WEG750H0HZ0 Cx states cleaning lady accidentally put unit into control lock. Unit would not allow me to unlock. Pulled range away from wall. Unplugged unit. Plugged unit back in and reset to factory setting. Locked and unlocked unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Falls Dr, Castaic, CA 91384
Billy J.

Billy J.

RANGE WHIRLPOOL WFG550S0HZ0

Near June Rose Ct, Castaic, CA 91384
Billy J.

Billy J.

DRYER MAYTAG MGDC215EW2 Upon arrival cx stated unit would not operate but light turns on found that light does not turn off do to broken door switch ordering; ordrng 1 W10569603 (switch door)

Near Emerald Ln, Castaic, CA 91384
Raymond H.

Raymond H.

DISHWASHER MAYTAG MDB8959SFZ0 "Upon arrival cx stated unit would not wash. Tested and found pump motor just buzzing. Replaced wash motor and tested, unit wouldn’t start. Found floating neutral at outlet. Plugged into different outlets and tested, unit functions as designed."

Near Castaic Rd, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDB835DW4 Removed top panel and front panel. Removed drumInstalled dryer repair kit. Rear panel wheel hearing had spun in half causing noise. Reinstalled all parts and unit ops as designed without excess noise. Job complete

Near Boulder St, Castaic, CA 91384
Billy J.

Billy J.

WASHER WHIRLPOOL MVWC425BW0 W11035747 254.71 apon arrival cx stated clothes not coming out clean tested unit with no error codes but making a load noise tilted unit back to find gearcase leaking oil quoted 550 cx stated he will buy a new unit

Near Morning Glory Pl, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Upon arrival removed and replaced harness and icemaker cycled retested job complete

Near Camino Arena, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254EWH2 upon arrival removed and replaced both adjusters retested job complete

Near Oak View Ct, Castaic, CA 91384
Billy J.

Billy J.

REFIRGERATOR KITCHENAID KRFC604FSS01 upon arrival removed and replaced door retested job complete tested icemaker water dispenser and new control retested all functions work as designed

Near Mallorca Pl, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254EWH2 W10546503 upon arrival the adjuster is broken off the rail is fine ordering adjuster; ordrng 2 W10546503 (adjuster)s

Near Oak View Ct, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 upon arrival removed and replaced valve water was not connected under sink cx still had plumbing he needed to fix so I was unable to test unit do to not having water job complete

Near Elk Ave, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 cx stated unit is not making ice and right door gasket is ripped tested icemaker and found it is defective unit needs new icemaker and door gasket; ordrng 1 W10830274 (gasket-fip) and 1 WPW10300024 (icemaker)

Near Camino Arena, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00

Near Elk Ave, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254ESS1 W10902372 apon arrival removed and replaced sump motor retested job complete unit ran for 10 minutes no leaks dings or scratches

Near Rainbow Dr, Castaic, CA 91384
Michael M.

Michael M.

DRYER MAYTAG MGDC215EW Removed top panel to access timer.Removed timer and replaced with new. Plugged unit in. Timer now ops as intended in all cycles. Job complete.No service in home. Quick pic app was not able to upload any pics in home.

Near Paradise Rd, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Apon arrival removed and replaced icemaker retested job complete unit cycled as desighned

Near Buckskin Dr, Castaic, CA 91384