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Local Reviews
for Castaic, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 27 customer reviews

Map of Castaic, CA

Fixed oven




Review of Appliance Repair Specialist

Oven was fixed in a timely manner, which was awesome because we are practicing social distancing amd cooking everything at home.


Map of Castaic, CA

On time and good attitude.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Castaic, CA

good service




Review of Appliance Repair Specialist

service was good. however I did NOT receive a call the day before giving me a window of time> I received a call from the technician at 1300 stating he would see me about 1600 I did not get to do an important errand I could of done had I know the time window


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Castaic, CA

Kitchenaid fridge




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Castaic, CA

Dawn




Review of Appliance Repair Specialist

He is very knowledgeable about dishwashers.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Castaic, CA

Great service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Map of Castaic, CA

Great Service




Review of Appliance Repair Specialist

On time, very nice


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Map of Castaic, CA

Raymond




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Castaic, CA

Raymond Herron




Review of Appliance Repair Specialist

Great Service


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Raymond! Thank you for your time and business.


Map of Castaic, CA

Colleen




Review of Appliance Repair Specialist

Very punctual, very polite, listened to my questions and provided great service.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Albert




Review of Appliance Repair Specialist

Assistance with the product by the manifactiar was great and covered the damage done to the item by the seller, Pacific Sales in Valencia. The seller mishandled the incident which they caused but it was taken care of by the representative of the Company whio responded to the buyers home to fix the issue!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Fast service and great price.




Review of Appliance Repair Specialist

Worth waiting for.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Wonderful Service




Review of Appliance Repair Specialist

Our technician was thorough and efficient and explained everything to me in detail. Wonderful!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Good Service




Review of Appliance Repair Specialist

On time , efficient , & our dryer is working again.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Dr T




Review of Appliance Repair Specialist

Happy Camper. Chris was great!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Horrible




Review of Appliance Repair Specialist

It took three tries to get the problem fixed after explaining the issue day one and repair guy leaving with dishwasher still leaking and said problem was resolved. Had to show them once again on a second service call the issue, where they of course still did not have parts. Third time it was fixed, under warranty, and when I asked to run the dishwasher and please open the kick plate so I could make sure there was no leak the service guy huffed and told me “just this once”. I found that incredibly rude, frustrating and unprofessional seeing as he left the first time with it still leaking and I was told it was “barely dripping”. Pretty sure a dishwasher should not have a single drop of water coming out of it. Glad it’s finally fixed but won’t use this company again.


New Dishwasher Front Panel Replacement




Review of Appliance Repair Specialist

The Tech was on time and business like. Did the work fast and explained the process. Answered my questions and concerns.


Response from Appliance Repair Specialist:

Hi Mathia, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great Experience!




Review of Appliance Repair Specialist

Mike and Richard were on time. Not only did they fix the problem quickly (it was an easy fix), but they gave us tips on how to avoid problems in the future. They also advised us on best way to use the many functions on our dishwasher.


Great service




Review of Appliance Repair Specialist

First of all the company made sure to confirm the service appt by email and phone. Then we got a call telling us that Billy was finishing his previous appt and would be here shortly which was true. He arrived about 15 min after the call. He was professional and clear about the issue and cost to fix. Excellent job!


Response from Appliance Repair Specialist:

Hello Aly, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Florante, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Excellent Service




Review of Appliance Repair Specialist

Raymond was absolutely fantastic! He answered all of my questions and was very efficient. He even told me what I should do to make sure my washer does not break again! Thank you Raymond!


Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Excellent service




Review of Appliance Repair Specialist

Perfect installation.


Response from Appliance Repair Specialist:

Hello Jae, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great Service




Review of Appliance Repair Specialist

Michael was wonderful and if I ever need another repair I will be calling for Michael


Response from Appliance Repair Specialist:

Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!


Great service




Review of Appliance Repair Specialist

Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Repair done!




Review of Appliance Repair Specialist

Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.


Response from Appliance Repair Specialist:

Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


service complete




Review of Appliance Repair Specialist

Completed repair for a fridge that wouldn't refrigerate. Very courteous and profeessional. Fridge works now! Thanks!!


Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC2 Upon arrival cx states unit has water in drain pan. Found water in drain pan. Tested and load tested unit and found no leak. Cx requests we report findings as we found them. Tech could not locate a leak at all. Informed cx to continue use and see if he can isolate a position from where unit is leaking.

Near Camino Del Lago, Castaic, CA 91384
Raymond H.

Raymond H.

OVEN WHIRLPOOL IGS426AS2 Replaced gas valve. Cx installed longer gas hose on unit. Tested unit. Unit functions as designed.

Near Cinnabar Ln, Castaic, CA 91384
Rich S.

Rich S.

WASHER WHIRLPOOL WTW8500DC2 "Leaking from main tub seal,through gear case and clutch and windings. Shorted main control due to water damage. Harness damage noted.2 man job in tight laundry room with unit in a drain pan,Drain pan half full of water and rotor was spinning partially submerged in water spraying water everywhere.; ordrng 1 W10752283 (washplate) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10812418 (cntrl-elec),"

Near Camino Del Lago, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB880BW0 "Upon arrival unit has f51 error. Found stator loose, grinding on rotor. Secured rotor. Informed cx rotor and stator will need to be replaced, quoted cx for repair, cx declined at this time, "

Near Quail Valley Rd, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC2 Upon arrival cx states unit has water in drain pan. Found water in drain pan. Tested and load tested unit and found no leak. Cx requests we report findings as we found them. Tech could not locate a leak at all. Informed cx to continue use and see if he can isolate a position from where unit is leaking.

Near Camino Del Lago, Castaic, CA 91384
Raymond H.

Raymond H.

OVEN WHIRLPOOL IGS426AS2 Replaced gas valve. Cx installed longer gas hose on unit. Tested unit. Unit functions as designed.

Near Cinnabar Ln, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL MVWB855DC3 "Upon arrival cx states when unit agitates it makes a loud noise. Found unit has drain pan installed and is raised in the center. Raised legs to max height and tested, unit functions as designed."

Near Oak Valley Rd, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW4 "Replaced housing and tested, unit functions as designed."

Near Onyx Ln, Castaic, CA 91384
Joe M.

Joe M.

DISHWASHER WHIRLPOOL KDTE334GPSO Sr 7727445481 customer was worried unit was not drying. Contacted techline and techline informed me that this is normal. Instructed customer on correct loading and washing instructions. Job complete.

Near Bryce Dr, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW4 "Upon arrival hot water valve not opening, needs water assembly.; ordrng 1 W11172234 (housing)"

Near Onyx Ln, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found another dent on top door. Per pop cosmetic still covered ordered door. ; ordrng 1 W10815687 (dor-fip ss)

Near June Rose Ct, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door now working as designed. ..

Near June Rose Ct, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW5000DW2 "Upon arrival cx states unit now stops at wash cycle and doesn’t not continue, found no fill code. Contacted Dustin SR 7727420996 and discussed, fault is from home not unit, also use and care instructions given to cx Informed cx to contact cx service for support, valve would need to be replaced but it is the fault of inlet supply."

Near Hartford Ave, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW5000DW2 "Upon arrival cx states unit doesn’t drain, tested and found loose connection at drain pump. Secured and tested, unit functions as designed."

Near Hartford Ave, Castaic, CA 91384
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)

Near Crawford Pl, Castaic, CA 91384
Joe M.

Joe M.

ICEMAKER KITCHENAID KUIX505ESS1 Replaced thermister job complete.

Near Madrid Pl, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Under 30 days. Cosmetic issue dent on door. Ordering door. ; ordrng 1 W10815678 (dor-fip ss)

Near June Rose Ct, Castaic, CA 91384
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)

Near Crawford Pl, Castaic, CA 91384
Joe M.

Joe M.

ICEMAKER KITCHENAID KUIX505ESS1 Replaced thermister job complete.

Near Madrid Pl, Castaic, CA 91384
Joe M.

Joe M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced float switch unit is now functioning as designed. Job complete.

Near Royal Rd, Castaic, CA 91384
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB765FW3 Removed and replaced control and fascia. Tested. Now working as designed job complete. Passed tests. No more error codes

Near Crawford Pl, Castaic, CA 91384
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)

Near Crawford Pl, Castaic, CA 91384
Joe M.

Joe M.

ICEMAKER KITCHENAID KUIX505ESS1 Replaced thermister job complete.

Near Madrid Pl, Castaic, CA 91384
Joe M.

Joe M.

ICEMAKER KITCHENAID KUIX505ESS1 Unit needs a thermister because it is reading a wrong temperature and not cooling.; ordrng 1 WPW10511923 (thermistor)

Near Madrid Pl, Castaic, CA 91384
Joe M.

Joe M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit needs a control and a float switch due to the board frying it. Ordering parts.; ordrng 1 W11192369 (console) and 1 WPW10195039 (float switch)

Near Royal Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cx states unit will not turn onFound improper connections on power cord at junction box. Stripped and secured wires with new wire nuts. Leveled unitStarted normal wash cycle and unit fills, rinses, heats and drains as designed.Instructed cx on proper loading of dishes and utensils Instructed cx on purging hot water line before use and soap/ rinse aid use. All ops are as designed with no issues. Job complete"

Near Oak Valley Rd, Castaic, CA 91384
Michael M.

Michael M.

MICROWAVE KITCHENAID KMHC319EBS3 Removed microwave from over range. Removed outer skin and replaced magnetron W11230995 and diode W11256462Found loose connections on cap. Secured all spade terminalsRetested unit and now heats as designed. Installed shell and hardware and installed unit over range. Set clock and retested and heats as designedJob complete

Near Creekbed Rd, Castaic, CA 91384
Michael M.

Michael M.

MICROWAVE KITCHENAID KMHC319EBS3 Tested with magic bar and no heatTested high voltage transformer so needs magnetron W11230995 and diode W11256462Will need to removed unit to install new parts.Return Friday 2-21-20 7-8am requested. Needs to be first call of the day; ordrng 1 W11230995 (MAGNETRON) and 1 W11256462 (DIODE)

Near Creekbed Rd, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL WTW8500DC5 Cx states lid is damaged.Removed and installed new lid W11102314Lid now opens and closes as designed. All operations are as designed and Cx is happy job complete

Near Alton Way, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL WFW3090GW2 Cx states he was running several loads and unit just turned off. User interface is not responsive.This is a stacked laundry set located at the rear of a RV.Found user interface unresponsive. Verified 120 to unit. Plugged outlet tester into plug and shows HOT and Rev and reversed. Took quick pic Will call office and figure out how to proceed.Ordering user interface W11367297 and main control W11334214Spoke with dispatch and relayed notes to office. ; ordrng 1 W11334214 (MAIN CONTROL) and 1 W11367297 (USER INTERFACE)

Near Henry Mayo Dr, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states unit is still not making ice. Temps are set to normal. Took freezer temp with thermal probe and is at 20°No ice in ice bin ice maker is in “on” position but no red infrared light.Unplugged unit and rebooted and now have red infrared light but red LED light next to ice bin shows the ice maker to be in the off position when the slide is positioned in the “on” position.Entered service test and ice maker filled as designed.Calling techline again SR# Removed freezer rear panel and took quick pic of sealed system issue.Broke the freezer light switch on disassembly W11384469And compressor kit W10832994; ordrng 1 W10832994 (COMPRESSOR) and 1 W11384469 (LIGHT SWITCH)

Near Langley Pl, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW6630HC0 "Replaced handle and dispenser, tested, unit functions as designed."

Near Sagecrest Way, Castaic, CA 91384
Raymond H.

Raymond H.

MICOWAVE WHIRLPOOL WMHA9019HN1 Installed door. Tested un8t. Unit functions as designed.

Near Beacon St, Castaic, CA 91384
Raymond H.

Raymond H.

MICOWAVE WHIRLPOOL WMHA9019HN1 Installed door. Tested un8t. Unit functions as designed.

Near Beacon St, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Killed power to unit. Removed and replaced USER interface W11330931Rebooted u it and set temps to recommended. All ops are now normal job complete

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states low ice production.Unit is making ice but very slowly.Cx has reverse osmosis system and filter inside RC is removed.Tested water dispenser and have proper flow through dispenser. Temps set to 0°/37°Thermal probe in FC reads 17°Checked red and black wires off inverter and got 3.4-3.6VDC and get 120VAC from white and black wiresEntered diagnostics and all fans op damper ops as designed. Ran ice box fan test 36 and ice box fan turned on but not full power sort of pulsates at half speed.Service test 66 reads E0 no codes storedContacting techlineSR# 7727029916Verified freezer thermistor values are within spec advised to replace user interface W11330931Return 2/4/20 12-3 requested; ordrng 1 W11330931 (USER INTERFACE)

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL MVWB835DW4 Removed and replaced water valve W11165546Rebooted unit and verified hot and cold now op as designed. Cleared faults and ran auto service test and unit passed all cycles with no issues. All ops are normal job complete

Near Cherry Dr, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL MVWB835DW4 F3E2-F8E1-F0E3-F0E4-Ran manual hot and cold. Hot valve works cold valve does notNeed to order water valve W11165546 ; ordrng 1 W11165546 (WATER VALVE)

Near Cherry Dr, Castaic, CA 91384
Michael M.

Michael M.

RANGE JENN-AIR SVD48600P Installed new oven door hingesWP71003353Cx approves functions. Job complete

Near Romero Canyon Rd, Castaic, CA 91384
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Upon arrival cx states she hears a noise coming from back of unit. Tested and found noise coming from water line flowing and leaking under house. Unit functions as designed. Cx needs plumber.

Near Emerald Ln, Castaic, CA 91384