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Local Reviews
for Castaic, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 12 customer reviews

Map of Castaic, CA

Horrible




Review of Appliance Repair Specialist

It took three tries to get the problem fixed after explaining the issue day one and repair guy leaving with dishwasher still leaking and said problem was resolved. Had to show them once again on a second service call the issue, where they of course still did not have parts. Third time it was fixed, under warranty, and when I asked to run the dishwasher and please open the kick plate so I could make sure there was no leak the service guy huffed and told me “just this once”. I found that incredibly rude, frustrating and unprofessional seeing as he left the first time with it still leaking and I was told it was “barely dripping”. Pretty sure a dishwasher should not have a single drop of water coming out of it. Glad it’s finally fixed but won’t use this company again.


Map of Castaic, CA

New Dishwasher Front Panel Replacement




Review of Appliance Repair Specialist

The Tech was on time and business like. Did the work fast and explained the process. Answered my questions and concerns.


Response from Appliance Repair Specialist:

Hi Mathia, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Castaic, CA

Great Experience!




Review of Appliance Repair Specialist

Mike and Richard were on time. Not only did they fix the problem quickly (it was an easy fix), but they gave us tips on how to avoid problems in the future. They also advised us on best way to use the many functions on our dishwasher.


Map of Castaic, CA

Great service




Review of Appliance Repair Specialist

First of all the company made sure to confirm the service appt by email and phone. Then we got a call telling us that Billy was finishing his previous appt and would be here shortly which was true. He arrived about 15 min after the call. He was professional and clear about the issue and cost to fix. Excellent job!


Response from Appliance Repair Specialist:

Hello Aly, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Castaic, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Florante, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Castaic, CA

Excellent Service




Review of Appliance Repair Specialist

Raymond was absolutely fantastic! He answered all of my questions and was very efficient. He even told me what I should do to make sure my washer does not break again! Thank you Raymond!


Response from Appliance Repair Specialist:

Hello Elizabeth, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Castaic, CA

Excellent service




Review of Appliance Repair Specialist

Perfect installation.


Response from Appliance Repair Specialist:

Hello Jae, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Castaic, CA

Great Service




Review of Appliance Repair Specialist

Michael was wonderful and if I ever need another repair I will be calling for Michael


Response from Appliance Repair Specialist:

Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!


Map of Castaic, CA

Great service




Review of Appliance Repair Specialist

Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Map of Castaic, CA

Repair done!




Review of Appliance Repair Specialist

Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.


Response from Appliance Repair Specialist:

Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


service complete




Review of Appliance Repair Specialist

Completed repair for a fridge that wouldn't refrigerate. Very courteous and profeessional. Fridge works now! Thanks!!


Randy J.

Randy J.

DRYER WHIRLPOOL WGD70HEBW1 Cx had unit from 2013 with receipts for washer the receipts don’t match the unit they are for the washer. Reffered to store where she bought unit. Will need dryer repair kit on return visit. Did not quote.

Near Hidden Valley Ct, Castaic, CA 91384
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival IM lost home position. Tested and found ice maker not cycling. Also found shorted UI and main control with burn marks. Needs controls and ice maker.; rqstng P&A on 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Muledeer Ln, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW0 Water still not coming from bleach dispenser. All other works. Ordering new valve and harness.; ordrng 1 W10853723 (valve) and 1 WPW10404419 (harns-wire)

Near Buckskin Dr, Castaic, CA 91384
Randy J.

Randy J.

REFRIGERATOR KITCHENAID KRMF706EBS01 Removed and replaced investor board tested compressor unit runs as designed. Now working.

Near Creekbed Rd, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states intermittently ice maker will eject ice and a few of the ice cubes will remain just outside of icemaker but a cube or two will not drop into the ice bin causing ice cube to melt and piss Cx wife off. Tech is ordering ice maker W11294907Return 7/8/19 7-10 requested; ordrng 1 W11294907 (icemaker)

Near Springvale Ln, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW0 Upon arrival water valve defective. Shorted control. Needs control and water valve. ; ordrng 1 W10853723 (valve)

Near Buckskin Dr, Castaic, CA 91384
Michael M.

Michael M.

RANGE WHIRLPOOL WFG540H0AS1 Cx states unit repeatedly takes up too 4 attempts to get bake element to ignite. Bake cycle has prompt ignition for tech.Removed and replaced DSI board. Retested ops and all is good unit heats as designed job complete

Near Countryside Ln, Castaic, CA 91384
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Upon arrival RC leaking warm air through doo and brackets sticking causing warm air leak. Ice maker in slow production, weds ice maker, and control.; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10815701 (dor-fip ss) and 1 W10894103 (cntrl-elec) and 1 W10909682 (nameplate) and 1 WPW10764668 (ice maker) and 1 WPW10769076 (cntrl-elec)"

Near St Tropez Pl, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW0 "Replaced valve and tested, unit functions as designed."

Near Buckskin Dr, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER IKEA IUD7070DS3 Cx states no heat. Found 7-1 in control. Cleared faults. Used meter and got 7.5 amp from heater. Heater now ops as designed. Advised cx to use unit and call back if problem persist. Unit ops are normal at this time job complete

Near Cinnabar Ln, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MVWB725BW0 "Upon arrival water valve leaking when not in use, needs valve.; rqstng P&A on 1 W10853723 (valve)"

Near Buckskin Dr, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Cx states unit stopped dispensing ice and water.Tech verified good water pressure to unit. Pressed dispenser pad and. An hear solenoid hum but no water will dispense.Removed filter from housing and found partial broken rubber seal from previous filter stuck in housing. Removed obstruction and replaced with new filter provided by Cx. Retest operations and unit now dispenses water as designed. Cx is now happy. Ice maker harvested and filled while tech was in home. Advised wait 24 hours for for ice production. Unit ops as designed job complete

Near Camino Arena, Castaic, CA 91384
Raymond H.

Raymond H.

M/W OTR KITCHENAID KMHC319EBS3 "Installed cab wrapper, mag, cap, hard mount, nut, diode and thermostat. Tested unit. Unit functions as designed."

Near Creekbed Rd, Castaic, CA 91384
Randy J.

Randy J.

M/W OTR KITCHENAID KMHC319EBS3 Could not removed microwave from wall screw has but broken out of place and won’t unscrew need to break screw in order to remove unit in order to do repair. Attempted but was not successful. Need nut and screw. 8. 12. scheduled. Cx needs am. Need second helper. ; ordrng 1 W10821385 (hard-mount) and 1 W11122643 (NUT)

Near Creekbed Rd, Castaic, CA 91384
Alejandro C.

Alejandro C.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 Found unit drain clogged.clean and defrost drain tested ok

Near Sloan Canyon Rd, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Pulled unit forward and killed power.Removed and installed control board W10675033And UI control W10894103Rebooted unit. Used service test and harvested ice maker. Unit filled ice maker mold. Advised wait 24 hours for ice production. All ops are as designed job complete

Near Springvale Ln, Castaic, CA 91384
Raymond H.

Raymond H.

DRYER MAYTAG MGDB765FW Upon arrival cx states back vent grill is starting to discolor. This is normal operation. Instructed cx on proper use and care of unit.unit functions as designed.

Near Cherry Dr, Castaic, CA 91384
Michael M.

Michael M.

M/W OTR WHIRLPOOL WMH31017HS0 Cx states unit has stopped heating. Cx states they had same model as this unit and had mag tube replaced 5 times before replacing unit.Tech used magic bar and started unit. Unit starts and turns but magic bar does not illuminate. All other ops are as designedBad magnetron W10754299

Near Servilla Pl, Castaic, CA 91384
Raymond H.

Raymond H.

WASHER MAYTAG MHW6000XW1 "Upon arrival cx states unit not filling with water. Tested and found multiple fault codes for overflow, long drain, pressure switch. Ran through auto test and found drain pipe backing up causing unit to reverse siphon. This will cause the fault codes. Unit functions as designed cx needs plumber."

Near Royal Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL KDFE304DSS1 Removed power to unit. Removed and replaced sump assembly. Retested ops and unit does not leak. Showed cx diverted motor was leaking on old parts. Cx request lower toe panel be left off so she can check for leaks again later. Unit ops as designed and does not leak. Showed cx fill rinse and drain all with no leaks job complete

Near Shadow Pl, Castaic, CA 91384
Michael M.

Michael M.

OVEN WHIRLPOOL WOS51EC0AS01 Cx states unit stopped working afternself clean mode was used.. agreed to service fee.Removed u it from cabinet. Removed top panel. Found thermal fuse open Removed and replaced thermal fuse. job complete

Near Quail Valley Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL KDFE304DSS1 Cx states unit is leaking from underneath unit.Tech ran unit and found no evidence of leakage or water when filling rinsing or draining. Tech pulled top rack out and found unit is tilted forward significantly. Raised front legs and leveled unit. Unit operations are normal job complete

Near Shadow Pl, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Removed and replaced stainless front panel. Resupplied power to unit and UI is functional. Unit ops as designed job complete

Near Arrow Point Dr, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR MAYTAG MFI2570FEZ05 Cx states unit is freezing produce inside the refrigerator compartment.Tech found shelves not staggered and obstruction on inlet air. Took quick picRemoved and replaced damper assembly. Rebooted unit Staggered shelves for cx. All ops are normal Job complete

Near Cherry Dr, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTM354DSS5 Cx states detergent dispenser lid is broken.Removed and replaced dispenser lid and spring. Retested dispenser lid slides smoothly and latches as designed. Job complete

Near Sturbridge Dr, Castaic, CA 91384
Michael M.

Michael M.

WASHER WHIRLPOOL WTW5000DW1 Cx states unit often leaves her cloths soaking wet at end of cycle and does not wash properly. States a previous repair tech replaced gearcase and water valve but unit remains making same noise when in use. Cx showed tech a video of unit leaving wet cloths and a video with weird noise when in agitation cycle. F0E5- off bal loadCleared faults and ran auto service test.On spin unit threw off bal code again. Tub spins fineRemoved and replaced control. Rebooted and ran auto service test unit passed all cycles.Tech then manually ran hot and cold (good)Gentle agitation and heavy agitation with and without water in tub.Then ran low and high spin cycles and no unusual founds were heard with cx present. Advised to use unit and call back if issue persist job complete

Near Green Hill Dr, Castaic, CA 91384
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Cx states unit stopped cooling in both compartments.Tech verified power at outlet. Removed lower rear cover and found ground wire from inverter removed from connector. Installed pin into connector. Rebooted unit and all ops are normal. Service test ran compressor through min to max and is cooling with no issues.

Near Creekbed Rd, Castaic, CA 91384
Raymond H.

Raymond H.

M/W OTR WHIRLPOOL WMH31017HS0 "Upon arrival unit will display “door” when starting. Interlocks already replaced, installed upgraded interlocks with 4 interlock system isolating orange wire per installation instructions. Tested unit. Unit functions as designed."

Near Ponderosa St, Castaic, CA 91384
Randy J.

Randy J.

FREEZER WHIRLPOOL WRS571CIHZ00 Removed and replaced parts. Found door no seating contacting trade partners.

Near Avion Cir, Castaic, CA 91384
Randy J.

Randy J.

COOKTOP KITCHENAID KCGS556ESS02 Removed and replaced parts. Now working as designed. Cx approves job at this time.

Near Valley Glen St, Castaic, CA 91384
Randy J.

Randy J.

FREEZER WHIRLPOOL WRS571CIHZ00 Found break inside of door ordering door cx aware parts psp. Will wait for door. ; ordrng 1 LW11089011 (DOR FIP)

Near Avion Cir, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBB00

Near Pinedale Pl, Castaic, CA 91384
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Unit has silver evaporated, needs evap and compressor.; ordrng 1 WPW10643261 (evaporator)"

Near Olympic St, Castaic, CA 91384
Michael M.

Michael M.

FREEZER WHIRLPOOL WRS571CIHZ00 Gasket sent is incorrect gasket needed. Sent white and need gray freezer door sealGray door seal WPW10355585Return 2/23/19 7-8am requested; ordrng 1 WPW10355585 (gasket-fip)

Near Avion Cir, Castaic, CA 91384
Michael M.

Michael M.

COOKTOP KITCHENAID KCGS556ESS02 Cx states left rear burner head is not igniting.All burners ignite except for left rear small burner. Removed and r placed small burner head. Left burner has strong spark and gas but does not igniteWhen all burner heads are lit the small gas burner head has a much easier time lighting.Verified with DS that adjustment can be made to valve. Tech does not have a small enough screw driver for this repair. Another tech will need to be sent out to complete the repair. Valve W10617357 is psp item. Please contact cx and schedule next visit when parts are available. Please send tech with correct tools for repair.;

Near Valley Glen St, Castaic, CA 91384
Michael M.

Michael M.

FREEZER WHIRLPOOL WRS571CIHZ00 Cx states freezer has ice build up on roof. Tech finds freezer door has large gap in between seal and frame. Eve led doors best tech can. Right leg completely down and left leg completely up and doors are still not even totally. Used heat gun to reset seal memory with no success. Ordering freezer door gasket WPW10247885Part is pspOffice please contact cx when parts are available to set return date.; ordrng 1 WPW10247885 (gasket-fip)

Near Avion Cir, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0

Near Quincy St, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival removed and replaced control and evaporator fan and thermistor job complete unit began cooling as designed

Near Langley Pl, Castaic, CA 91384
Michael M.

Michael M.

WASHER MAYTAG MVWX655DW1 Cx states unit shakes and moves around when washing bedding. Cx states unit was in spin mode for really long time and shakes like crazy. Cx is unhappy with product at this point.F0E5 off bal loadRan auto service test. Actuator takes abnormally long time to reach position. Removed and replaced actuator. Retested unit. Passed auto service as intended. Ran manual low and hi speed spin. Unit ops are normal. Explained overloading issue and off bal issue is due to loading procedures.Cx has polished concrete in garage and rubber pads slide easily on smooth surface. Recommended secure right front foot to concrete parking post located in garage to remedy the appliance from moving. Job complete

Near Victoria Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states soap dispenser door quit opening.Tech found dispenser door seal is dragging under lid and is not repairable. Needs dispenser assembly W10861000Return 2/1/19 7-8 am requested; ordrng 1 W10861000 (detergent dispenser)

Near Quincy St, Castaic, CA 91384