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Local Reviews
for Canyon Country, CA

Appliance Repair Specialist Rated 4.3 out of 5 stars based on 6 customer reviews

Map of Canyon Country, CA

So sad




Review of Appliance Repair Specialist

I’m very sad and upset that Michael was so annoyed that he rolled his eyes when I asked if he could show me what he had explained verbally. He didn’t put back the cover to machine hook-up square. Unfortunately, Michael was very angry he had to wait for me. His tone when he called to ask my eta was dripped with discontent.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Canyon Country, CA

Great service




Review of Appliance Repair Specialist

Great


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Canyon Country, CA

Awesome service




Review of Appliance Repair Specialist

Convenient service and knowledge to the appliance items


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Canyon Country, CA

Excellent service




Review of Appliance Repair Specialist

Very satisfied. Friendly technician.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Canyon Country, CA

On time. Good work




Review of Appliance Repair Specialist

Dry nice service technician


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Canyon Country, CA

Very nice technician.




Review of Appliance Repair Specialist

I was very satisfied.


Response from Appliance Repair Specialist:

Hi Mary, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Raymond H.

Raymond H.

WASHER WHIRLPOOL MVWB765FW3 "Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. Informed cx this is cheapest route. If unit persists control would be the failure. Cx did not want further repair at this time. Collected 115 SC."

Near Marisa Dr, Canyon Country, CA 91387
Raymond H.

Raymond H.

WASHER WHIRLPOOL MVWB765FW3 "Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. Informed cx this is cheapest route. If unit persists control would be the failure. Cx did not want further repair at this time. Collected 115 SC."

Near Marisa Dr, Canyon Country, CA 91387
Raymond H.

Raymond H.

WASHER WHIRLPOOL MVWB765FW3 "Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. "

Near Marisa Dr, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WFW5620HW0 Removed rear panel and replaced ACU W11322903. Reinstalled panels and retested unit. Ran service test 12 and passed all cycles as designed. All ops are normal job complete

Near Tulip Tree Ct, Canyon Country, CA 91387
Michael M.

Michael M.

RANGE JENN-AIR JGRP430WP01 closing call

Near Bentley Way, Canyon Country, CA 91387
Randy C.

Randy C.

FREEZER WHIRLPOOL WRX735SDHZ01 Found unit freezes a little top drawer not freezing. Evap no frost pattern at all ordering evap and compressor. Waiting on compressor eta for reschedule; ordrng 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)

Near Fahren Ct, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WFW5620HW0 Cx states when he starts the cycle nothing happens.F0E5- off bal loadRan auto service test and unit will fill and drain but not spin. Drum spins by hand. ACU just clicks and drum does not spin.Removed top cover and acu has green lightDocumented with techlineSR#7727122194Advised possible stair or ACU issueUpper harness checked and found intact.Verified 10 ohm through stator needs ACU W11322903Return Tuesday 2-18-20 12-3 requested; ordrng 1 W11322903 (A U)

Near Tulip Tree Ct, Canyon Country, CA 91387
Michael M.

Michael M.

FREEZER WHIRLPOOL WRX735SDHZ01 "Cx states unit stopped cooling randomly. They unplugged unit and rebooted unit and began to cool again but they feel that temps are still too warm. State it is not making ice.Temps are set to recommended 38°/0°Checked freezer temp with thermal probe and is currently at 28°No ice build up inside unit fans are blowing as designedPulled u it forward and took amp reading com compressor tested at 0.15amp sealed system issue.Documenting findings with techline SR# 7728094132Will document with office to resch call for sealed system tech.; saved tckt"

Near Fahren Ct, Canyon Country, CA 91387
Michael M.

Michael M.

FREEZER WHIRLPOOL WRX735SDHZ01 "Cx states unit stopped cooling randomly. They unplugged unit and rebooted unit and began to cool again but they feel that temps are still too warm. State it is not making ice.Temps are set to recommended 38°/0°Checked freezer temp with thermal probe and is currently at 28°No ice build up inside unit fans are blowing as designedPulled u it forward and took amp reading com compressor tested at 0.15amp sealed system issue.Documenting findings with techline SR# 7728094132Will document with office to resch call for sealed system tech."

Near Fahren Ct, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW8500DC0 Removed and replaced control board W10812418Rebooted and ran unit through calibration successfully Ran manual gentle agitation and low speed spin and ops as designed. Ran auto service test and passed all cycles with no issues. Ops are normal job complete

Near Dove Willow St, Canyon Country, CA 91387
Michael M.

Michael M.

DRYER MAYTAG MGDB765FW0 Cx states door just pops open during cycle. Worked fine for a few cycles and then door started popping open.Tech finds door pops open no matter what you do. Replaced strike W11366436 and catch WP3389441 and still door pops open no matter what. Hinges and door look normal. Documenting with techline.Sr# spoke with Rich can’t document system is downBent hinges with screw driver per techline and door now closes as designed. Job complete

Near Vasquez Canyon Rd, Canyon Country, CA 91351
Michael M.

Michael M.

WASHER MAYTAG MVWC565FW1 Cx states cloths are moist but not enough water. Thinks the unit is just filling and then draining.Entered diagnostics and F0E2- over sudsCleared faults and ran auto service test. Cx was present entire time.Passed all cycles as designed with no issues.Found wife is improperly loading unit and using wat too much soap. Advised cx on proper loading procedures and have Cx whirlpool Cx support number. All ops are as designed job complete

Near Cape Jasmine Rd, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW8500DC0 "Cx states the unit will turn on but will not fill with waterF7E9- locked rotorSpun tub by hand and spins freely. Entered diagnostics and and ran manual low and high spin. Unit hums but no movement from tub. Tipped unit back and and verified connectors are all secure. Took ohm reading from red/brown/black three wire plug on motor and valves are 7.6 ohm eachVerified manual hot and cold water valves op as designed.Ordering; ordrng 1 W10754158 (DRIVE MOTOR), rqstng P&A on 1 W10812418 (CONTROL BOARD)"

Near Dove Willow St, Canyon Country, CA 91387
Michael M.

Michael M.

DISHWASHER WHIRLPOOL KDFE104HPS0 Cx states the door does not close and latch. Tech finds the units door says forward and has been hyper extended. Took quick pic. Showed cx issueAdjusted DW door by bending door hinges straight again. Door now closes and latches as designed. Took quick picAdvised cx if called back for same issue service fee and labor will be charged. All ops are as designed with no issues. Job complete

Near Icy Willow Ln, Canyon Country, CA 91387
Michael M.

Michael M.

DISHWASHER WHIRLPOOL KDFE104HPS0 Cx states the door does not close and latch. Tech finds the units door says forward and has been hyper extended. Took quick pic. Showed cx issueAdjusted DW door by bending door hinges straight again. Door now closes and latches as designed. Took quick picAdvised cx if called back for same issue service fee and labor will be charged. All ops are as designed with no issues. Job complete

Near Icy Willow Ln, Canyon Country, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT108FZDW01 Replaced ice maker and tracks. Tested unit functions as designed.

Near Sand Canyon Rd, Canyon Country, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT108FZDW01 Upon arrival cx states ice maker slowly making ice and ice isn’t fully frozen when it drops. Found thermistor out of range in ice maker. Unit also has broken lower track for bin. Needs tracks and ice maker.; ordrng 2 W11025414 (track)s and 2 W11084244 (track)s

Near Sand Canyon Rd, Canyon Country, CA 91387
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF110PABW4 Upon arrival unit door bounces open and closed. Found torn bushing and weak springs. Need pads and springs.; ordrng 2 WP8268961 (pad)s and 2 WPW10337934 (door spring)s

Near Sand Canyon Rd, Canyon Country, CA 91387
Joe M.

Joe M.

WASHER WHIRLPOOL WTW8500DC0 After replacing parts unit began to function as designed.

Near Dove Willow St, Canyon Country, CA 91387
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW85HEFC1 "Upon arrival unit had door unlock error. Found sticking door latch. Replaced latch and tested, relay on control just keeps clicking. Needs control.; ordrng 1 W11201290 (cntrl-elec)"

Near Kevin Way, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW5000DW0 "Cx states unit is noisy when running. Agrees to service feeTech found wash plate stripped out and spinning on shaft. Removed wash plate and ran auto service test, fills, agitates, drains as designed. On spin cycle unit made a loud grinding sound and then locked up and remained glitched on control. Had to hard reboot unit to unlock lidTech finds hub drive nut is loose on the drum and drum can wobbl. Gearcase has failed internally."

Near Wren Dr, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW4 30 min delay due to cx arriving lateCx states unit does not wring our clothing properlyF2E1- stuck UI buttonCleared faultsBasket spins freely with no noises.Ran auto service test and passed all test with no issues. Tech tipped unit back and found the feet had not been extended and was touching wash sump square tub thing.Unit ops as designed with no issues. Job complete

Near Brown Oaks Way, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER MAYTAG MHW5630HC0 Cx states unit spins off balance when they run a load.Tech finds unit is level and not moving. No faults stored in controlBasket spins freely and suspension is firmRan quick cycle test with cx present and unit passed all test and operates as designed. Spins even and does not spin out of balance. Tech was not able to recreate issue. Advised cx to record event and call back so tech has more information to go off of. All ops are as designed at this time and install appears correct. Job complete

Near Marisa Dr, Canyon Country, CA 91387
Joe M.

Joe M.

WASHER WHIRLPOOL WTW8500DC0 Units whole drive system needs to be replaced due to corrosion. Ordering parts.; ordrng 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W10754448 (CLUTCH)

Near Dove Willow St, Canyon Country, CA 91387
Michael M.

Michael M.

DRYER WHIRLPOOL DV42H5000GW-83 This is a stacked set washer and dryer but both units are Samsung units.Cx states he needs a gas line to finish installing the dryer into the wash closet.This is not a unit we service.

Near Erik Ct, Canyon Country, CA 91387
Joe M.

Joe M.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit will not drain. On inspection found units drain pump is clogged causing unit to not drain. Cleared drain pump and unit is now functioning as designed.

Near Flynn Dr, Canyon Country, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed door. Leveled unit. Tested unit, unit functions as designed."

Near Flowering Oak Pl, Canyon Country, CA 91387
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW85HEFC Upon arrival cx states unit is leaking from back of unit. Tested and found drain pipe back flows causing a leak. Cx needs plumber. Unit functions as designed.

Near Kevin Way, Canyon Country, CA 91387
Raymond H.

Raymond H.

LAUNDRY WHIRLPOOL WET4027HW0 "Upon arrival JU assisted with removing and accessing unit. Checked wiring, found cx is using 120 power cord when unit is 240 electric dryer. Improper installation. Documented on prior Sr number."

Near Sara St, Canyon Country, CA 91387
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Cx states long wash times and sometimes will take too long to run. And soap dispenser is not 6-4 Installed new dispenser W10671905 provided by cx. Ran unit through wash cycle and unit fills, rinses, heats, and drains as designed all ops are normal at this time. Job complete"

Near Cardinal Dr, Canyon Country, CA 91387
Michael M.

Michael M.

OVEN WHIRLPOOL GBD307PDS10 Removed console and installed control panel WP8300440Rebooted unit and display is still black. Needs main control board which is discontinued. Unit is unrepairable. Job completeNew console was removed and repackaged.

Near Kevin Way, Canyon Country, CA 91387
Randy C.

Randy C.

WASHER MAYTAG MVWB835DC4 found deep water wash with very little water levels. Removed and replaced valve and control. Now working as designed. Cx approves job

Near Summer Maple Way, Canyon Country, CA 91387
Michael M.

Michael M.

OVEN JENN-AIR JJW2827DB00 W11179310Killed power to unitRemoved and replaced upper control board. Supplied power to unit and entered diagnostics Ran manual mode all fans all fans op as designed. Installed unit back into wall. Unit ops as designed job complete

Near Live Oak Springs Canyon Rd, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW7300DW0 Tipped unit back and removed seized drain pump. No obstructions found inside pimp but impeller is seized. Installed new drain pump WPW10581874Rebooted unit and ran unit calibration successfully.Ran unit through auto service and passed all cycles as designed. Unit ops are now normal job complete.

Near Saddleback Rd, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW7300DW0

Near Saddleback Rd, Canyon Country, CA 91387
Randy C.

Randy C.

WASHER MAYTAG MVWB835DW3 F0E3 overloading issue. No other error codes. Ran diagnostics. Unit oassed diagnostics tests lid locks unit drains unit agitates unit spins. Unit working as designed. Referred cx to owners manual. Unit working as designed.

Near Oakdale Canyon Ln, Canyon Country, CA 91387
Randy C.

Randy C.

WASHER MAYTAG MVWB835DW3 Removed and replaced parts. Recalibrated unit. Tested unit. Unit passed tests no leaks at this time. Unit working as designed. Cx approves job.

Near Oakdale Canyon Ln, Canyon Country, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF736SDAW12 "Upon arrival cx states unit not maker no ice. Tested and found ice maker not cycling. Replaced ice maker and tested, u it functions as designed."

Near Gazeley St, Canyon Country, CA 91351
Michael M.

Michael M.

OVEN JENN-AIR JJW2827DB00 Cx states UI keeps throwing f2 e1 fault and is now unresponsive.Tech removed power. Removed and replaced new console. Rebooted unit. Unit now powers on. Set time and date. Tested bake 350° and all ops are normal. Advised cx to test unit and report back if problem persist. Unit ops as designed job complete

Near Live Oak Springs Canyon Rd, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW5640XW3 Cx states he ran a load successfully after repair. On second load the unit made loud banging noises and stopped mid cycle. Drained in segments states Cx.This is a different issue than prior service call.F0E0- No faults stored in controlManually ran low speed spin with no issues.Manually ran high speed spin. Ran gentle agitation and heavy agitation all op as designed.Found no faults with unit at this time. Advised cx to use unit and record event if it happens again. Job complete

Near Silk Tree Way, Canyon Country, CA 91387
Randy C.

Randy C.

WASHER MAYTAG MGDB765FW0 Removed and replaced parts unit now working as designed

Near Terra Verde Pl, Canyon Country, CA 91387
Andrew P.

Andrew P.

DISHWASHER KITCHENAID KDTE104ESS1 Cx stated unit will but not wash. Found bad sump assembly. Removed and replaced sump assembly. Tested unit filled washed and drained. No leaks.

Near Solana Ln, Canyon Country, CA 91351
Michael M.

Michael M.

M/W OTR KITCHENAID KMHS120ESS5 Cx states it just stopped wo king. Doesn’t know anything other than thatFound unit unresponsive. Verified 120v at outletRemoved unit from over rangeRemoved outer shell and found fuse popped with loose connectionReplaced fuse and tightened connections. Tested unit and now heats. Reinstalled panels and reinstalled unit above range. Set time and retested unit. All ops are normal job complete

Near Avocet Ct, Canyon Country, CA 91387
Michael M.

Michael M.

WASHER WHIRLPOOL WTW8500DC3 Cx states unit leaves white residue on clothing.F2E1-stuck UI button.Found wash plate bolt had come loose and was not installed.Used blue locative and reinstalled impeller. Ran through service with no issues. Instructed cx on proper loading of laundry. Unit operates as intended job complete. Cx now understands how product works.

Near Sterling Grove Ln, Canyon Country, CA 91387
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD8600YW1 "Upon arrival unit would squeal when in use. Also some cycles won’t run. Inspected and found shorted console and control, also found rollers, motor and pulley making noise. ; ordrng 1 WP8547171 (pulley-mtr) and 2 WPW10314173 (support)s and 1 WPW10403678 (console) and 1 WPW10432258 (cntrl-elec) and 1 WPW10448896 (motor-drve) and 1 WPW10547279 (PULLEY.)"

Near Puffin Pl, Canyon Country, CA 91387