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Local Reviews
for Burbank, CA

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 19 customer reviews

Map of Burbank, CA

George




Review of Appliance Repair Specialist

Leon was very professional and maintained the area neat


Response from Appliance Repair Specialist:

Hi George, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Burbank, CA

Raymond is an asset to your company Great Service




Review of Appliance Repair Specialist

Raymond it was a pleasure having you in my home, very knowledgeable on the product. Thank You


Map of Burbank, CA

Talaria




Review of Appliance Repair Specialist

Raymond was very professional, the issue was taken care of with no issue. Also if I had a question he didn't hesitate to give me the answer.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Burbank, CA

Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Rosara, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Burbank, CA

Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Aileen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Burbank, CA

Aileen




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Hi Aileen, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Burbank, CA

Whirlpool Service Repair 02/12/2019




Review of Appliance Repair Specialist

RE: invoice #228105 service plan # 420165010 This is all about my service and repair of my Dryer . I wanted to call the Principals of my "extended service plan" to let them know how professional and knowledgeable is the associate "Raymond". There are people in this world that are very excellent at what they do and Raymond is an example of that. Very personable and what a great representative of the company he works for. Thank you Raymond for the great service , my dryer works beautiful .


Map of Burbank, CA

Very quick and perfunctory. Unfortunately this is one cost to the company where he will essentially get paid to do nothing much at all. Partly becau




Review of Appliance Repair Specialist

Don’t have a good one.


Map of Burbank, CA

Great service Tech explained very clearly




Review of Appliance Repair Specialist

Highly recommended


Response from Appliance Repair Specialist:

Hi Snyder, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Burbank, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Erika, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Great service technician.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Maryann, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Good service




Review of Appliance Repair Specialist

Went well


Great service




Review of Appliance Repair Specialist

Your technician was friendly and fast at what he did.


Great service, on time and very nice.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Mary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Alex, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ray!


Professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Liliane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Great service wonderful service representative




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Cheri Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Still not working properly




Review of Appliance Repair Specialist

Technician and his superior (I believe coaching him in the phone) insisted the parts replaced were fine. He told me that if I were to call them again and could not prove the oven was overheating, I would be charged a service fee, despite my warrantee. For what it’s worth, I baked some cookies today that once again burned because the temp went up to 425 instead of keeping in the 350 range. NOT FIXED. I am taking this up with Whirlpool, and may pay out of pocket for future repairs if this is the only company used. Will also place a review on Yelp.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback as it is the only way that we can improve. We have sent your case to review. In the meantime, if you would like to reach out directly you can email our customer service team at service@ars.repair.


Less than stellar service




Review of Appliance Repair Specialist

Technician repacked parts In my oven but failed to bother checking if the problem was fixed, ran out the door as i asked him if he’s tested his work. End result at this point is the oven was not repaired and an currently waiting for a third visit.


Response from Appliance Repair Specialist:

Hello, Thank you for your honest feedback as it is the only way we can continue to provide reliable repair service. It is our goal that all our customers have a specialized experience from the moment they call in until their appliance issue is resolve. We are sad that your experience did not reflect that as your specialist seemed to be in a rush and did not test the appliance. If you would like to speak further on this matter, please feel free to email our customer experience team at service@ars.repair where we will reach out to you directly.


Leon M.

Leon M.

WASHER WHIRLPOOL WFW7590FW0 After running diagnostic check unit was out of balance.Needs to be removed to be able to get access to the dryer.Unit is adjusted and working as designed.

Near W Olive Ave, Burbank, CA 91505
Leon M.

Leon M.

WASHER MAYTAG MVWB835DW4 Replaced the drain pump and control board.Unit working good

Near Stanford Rd, Burbank, CA 91504
Joe M.

Joe M.

RANGE KITCHENAID KSGG700ESS1 Unit is being dropped off at store]

Near W Empire Ave, Burbank, CA 91504
Leon M.

Leon M.

WASHER MAYTAG MVWB835DW4 After diagnostic check find that unit is not draining.Need to replace drain pump.Checked the drain hoses wasn’t clogged.; ordrng 1 W10876600 (drain pump)

Near Stanford Rd, Burbank, CA 91504
Jose H.

Jose H.

DISHWASHER JENN-AIR JDB9000CWS Installed the motor and tracks. Test unit for water leaks complete call

Near W Olive Ave, Burbank, CA 91505
Michael M.

Michael M.

OVEN JENN-AIR JJW3430DS01 Killed power at breaker.Removed oven approx 6” Removed and replaced faulty console W11087468Resupplied power and ops are normal. Set date and time. All options are operating as designed and Cx is happy. Job complete

Near Sherlock Dr, Burbank, CA 91501
Leon M.

Leon M.

DISHWASHER WHIRLPOOL KUDS02FRSS0 Replace the washing motor assembly.After changing the part unit start working properly.

Near Woodland Ave, Burbank, CA 91505
Leon M.

Leon M.

DISHWASHER JENN-AIR JDB9000CWS3 Replaced drain pump and motor assembly.Unit working good.

Near W Olive Ave, Burbank, CA 91505
Leon M.

Leon M.

DRYER MAYTAG MGD8200FC1

Near E Palm Ave, Burbank, CA 91501
Leon M.

Leon M.

WASHER AMANA NTW4516FW2 After running diagnostic test no errors found.On spinning mode unit makes noise from tub and under of the unit.Needs to replace tub and gear case.; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase)

Near Scott Rd, Burbank, CA 91504
Jose H.

Jose H.

WASHER WHIRPOOL WFW7590FW0 "Installed new drawer check soap flow. Complete, and call"

Near W Olive Ave, Burbank, CA 91505
Jose H.

Jose H.

RANGE KITCHENAID KGRS505XWH04 Replaced Tom and bottom glow bars check unit complete call

Near S Orchard Dr, Burbank, CA 91506
Michael M.

Michael M.

OVEN JENN-AIR JJW3430DS01

Near Sherlock Dr, Burbank, CA 91501
Jose H.

Jose H.

WASHER WHIRPOOL WFW7590FW0 Soap dispenser not working order housing and soap dispenser; ordrng 1 WPW10365885 (drawer)

Near W Olive Ave, Burbank, CA 91505
Joe M.

Joe M.

RANGE KITCHENAID KSGG700ESS1

Near W Empire Ave, Burbank, CA 91504
Jose H.

Jose H.

DISHWASHER MAYTAG MDB4949SDZ0 Customer said machines was fine ran test it passed complete call

Near N Brighton St, Burbank, CA 91506
Jose H.

Jose H.

ICEMAKER JENN-AIR JIM159XYRS0 Ran test cycle getting ice check water told customer to install new water filter complete call

Near W Olive Ave, Burbank, CA 91505
Jose H.

Jose H.

RANGE KITCHENAID KGRS505XWH04 Stall ignitor not working had a hair line crack need another one for bottom and top oven ; ordrng 2 WP7432P143 (IGATOR )s

Near S Orchard Dr, Burbank, CA 91506
Jose H.

Jose H.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Member had no insurance problem with return frosted up. Removed ice and clean out vent check air flow complete call paid with check.

Near N Niagara St, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed door and hinges. Tested unit. Unit functions as designed.

Near Evergreen St, Burbank, CA 91505
Raymond H.

Raymond H.

OVEN KITCHENAID KGRS505XWH02 "Upon arrival left burner gas valve siezed. Cx stated it wouldn’t shut but they got it closed with pliers. Replaced gas valve and tested, unit functions as designed. Documented with techline Dave SR 7724714395 and safety Teresa SR 7724610132"

Near N Pass Ave, Burbank, CA 91505
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE304GPS0 Upon arrival cx states unit not draining. Tested and found clogged air gap. Also found restriction in garbage disposer. Cx needs plumber. Unit drains and functions as designed.

Near E Olive Ave, Burbank, CA 91501
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced evap. Unit held vacuum. Charged with 5.75 oz of r134a. Unit is cooling.

Near Cam De Villas, Burbank, CA 91501
Raymond H.

Raymond H.

FREEZER JENN-AIR JSC23C9EEM00 Upon arrival cx states unit not making ice. Tested and found broken wires at lower harness lume. Needs door; ordrng 1 LW10752121 (dor-fip)

Near Jolley Dr, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRSC503ESS00 upon arrival inspected for due. Found leak on new evaporated, also found weld did not hold on condensing line to compressor. Needs evap. Documented with stierling.SR 7724707795; ordrng 1 WPW10643261 (evaporator)

Near Cam De Villas, Burbank, CA 91501
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WRT518SZFW00 need to replace fan blade. If that doesn’t fix the frosting then replace door. Replaced fan blade. Cx to monitor unit for any isues

Near E Providencia Ave, Burbank, CA 91501
Raymond H.

Raymond H.

DISHWASHER JENN-AIR JDTSS244GS0 Upon arrival left upper track falling apart. Replaced tracks and tested, unit functions as designed.

Near W Olive Ave, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER MAYTAG MGD5500FW1 "Upon arrival cx states unit had made a loud noise during operation but then had gone away. Tested unit and found unit functions as designed. All rollers spin freely no abnormal noise heard. Informed cx we need to duplicate noise to fault any component. Instructed cx on use and care. Informed cx to record sounds if any return, unit functions as designed."

Near N Naomi St, Burbank, CA 91505
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KBFS20EVMS11 "Upon arrival cx states ice maker not making ice. Tested and found ice maker not cycling. 120VAC at ic maker. Replaced ice maker and tested, unit functions as designed."

Near N Doan Dr, Burbank, CA 91506
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed gasket. Heated and reformed to cabinet. Tested, unit functions as designed."

Near Leland Way, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Upon arrival cx stat d there is condensation on door heater. Humidity control turned off. Instructed cx on proper use and care of unit. Unit functions as designed. Turned on heater.

Near N Lamer St, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Upon arrival cx stated left door won’t close when right door is shut. Instructed cx on proper use and care of French doors. Gasket is torn with magnet falling out. Needs seal; ordrng 1 W10830274 (gasket-fip)

Near Leland Way, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Upon arrival cx stated left door won’t close when right door is shut. Instructed cx on proper use and care of French doors. Gasket is torn with magnet falling out. Needs seal; ordrng 1 W10830274 (gasket-fip)

Near Leland Way, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Upon arrival cx stat d there is condensation on door heater. Humidity control turned off. Instructed cx on proper use and care of unit. Unit functions as designed. Turned on heater.

Near N Lamer St, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR JENN-AIR JFC2089BEM01 "Upon arrival fill tube for ice maker broken, needs tube.; ordrng 1 W11181718 (tube-water)"

Near W Olive Ave, Burbank, CA 91505
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WRT518SZFW00 Upon arrival unit frosting up in upper center portion of FC. Found gaps in liner. Sealed liner and cabinet with adhesive. Tested unit. Unit functions as designed.; used 1 482338 (ADHESIVE) from stock

Near E Providencia Ave, Burbank, CA 91501
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Upon arrival unit kept dripping from dispenser. Tested and found water valve leaking and a pin hole located somewhere in door, needs door and valve.; ordrng 1 W10913947 (valve) and 1 W10920712 (dor-fip LEFT BLACK STAINLESS)"

Near N Avon St, Burbank, CA 91505
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Upon arrival unit kept dripping from dispenser. Tested and found water valve leaking and a pin hole located somewhere in door, needs door and valve.; ordrng 1 W10913947 (valve) and 1 W10920712 (dor-fip LEFT BLACK STAINLESS)"

Near N Avon St, Burbank, CA 91505
Raymond H.

Raymond H.

M/W OTR WHIRLPOOL WMH31017FW0 "Replaced diode and tested, unit functions as designed."

Near E Olive Ave, Burbank, CA 91501
Randy J.

Randy J.

FREEZER WHIRLPOOL WRT518SZFW00 Removed and replaced parts unit now working as designed Customer approves job at this time

Near E Providencia Ave, Burbank, CA 91501