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Local Reviews
for Burbank, CA

Rated 4.2 out of 5 stars based on 9 customer reviews

Map of Burbank, CA

Great service technician.





Response from Appliance Repair Specialist:

Hello Maryann, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Burbank, CA

Good service




Went well


Map of Burbank, CA

Great service




Your technician was friendly and fast at what he did.


Map of Burbank, CA

Great service, on time and very nice.





Response from Appliance Repair Specialist:

Hello Mary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Burbank, CA

great job





Response from Appliance Repair Specialist:

Hello Alex, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ray!


Map of Burbank, CA

Professional





Response from Appliance Repair Specialist:

Hi Liliane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Map of Burbank, CA

Great service wonderful service representative





Response from Appliance Repair Specialist:

Hi Cheri Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Burbank, CA

Still not working properly




Technician and his superior (I believe coaching him in the phone) insisted the parts replaced were fine. He told me that if I were to call them again and could not prove the oven was overheating, I would be charged a service fee, despite my warrantee. For what it’s worth, I baked some cookies today that once again burned because the temp went up to 425 instead of keeping in the 350 range. NOT FIXED. I am taking this up with Whirlpool, and may pay out of pocket for future repairs if this is the only company used. Will also place a review on Yelp.


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback as it is the only way that we can improve. We have sent your case to review. In the meantime, if you would like to reach out directly you can email our customer service team at service@ars.repair.


Map of Burbank, CA

Less than stellar service




Technician repacked parts In my oven but failed to bother checking if the problem was fixed, ran out the door as i asked him if he’s tested his work. End result at this point is the oven was not repaired and an currently waiting for a third visit.


Response from Appliance Repair Specialist:

Hello, Thank you for your honest feedback as it is the only way we can continue to provide reliable repair service. It is our goal that all our customers have a specialized experience from the moment they call in until their appliance issue is resolve. We are sad that your experience did not reflect that as your specialist seemed to be in a rush and did not test the appliance. If you would like to speak further on this matter, please feel free to email our customer experience team at service@ars.repair where we will reach out to you directly.


Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF760SADW0 "Replaced dispenser, sump and drain pump. OWI sensor fell apart upon removal. Needs sensor; ordrng 1 WPW10705575 (sensor)"

Near N Maple St, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD75HEFW0 "Upon arrival cx states unit not drying properly, tested and found F3E1 shorted exhaust thermistor. Tested and found thermistor out of range. Thermistor is covered; ordrng 1 WP8577274 (thermistor)"

Near N Screenland Dr, Burbank, CA 91505
Raymond H.

Raymond H.

OVEN IKEA IBS550DS01 "Replaced panel and latch, tested unit. Unit functions as designed."

Near N Valley St, Burbank, CA 91505
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC1 "Replaced her case, spammer nut, and washplate. Tested unit. Unit functions as designed."

Near N Lincoln St, Burbank, CA 91504
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204ESS1 "Replaced dispenser and sump. Tested, unit functions as designed."

Near N California St, Burbank, CA 91505
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replaced diffuser and tested, unit functions as designed."

Near N Keystone St, Burbank, CA 91506
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204ESS1 Upon arrival cx states dispenser broken and unit not cleaning. Tested and found weak motor. Dispenser spring broken as well. Needs dispenser and sump.; ordrng 1 WPW10605058 (pump&motor)

Near N California St, Burbank, CA 91505
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF760SADW0 "Upon arrival unit would not wash and drain all the way. Soap dispenser also no closing. Tested and found weak wash motor, also found weak drain pump. Needs pump, sump, and dispenser; ordrng 1 WPW10304408 (dispenser) and 1 WPW10671942 (sump and motor assembly)"

Near N Maple St, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER MAYTAG MGDE300VW1

Near E Palm Ave, Burbank, CA 91501
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WZF34X16DW04 Replaced compressor. unit held vacuum. Recharged with 3.5 oz of r134a and tested. Unit has heat exchange and full frost pattern. Unit functions as designed

Near Wedgewood Ln, Burbank, CA 91504
Raymond H.

Raymond H.

DRYER MAYTAG MGDE300VW1 Upon arrival cx states unit powers on but doesn’t work. Found rollers and idler arm siezed.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (bracket)

Near E Palm Ave, Burbank, CA 91501
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD75HEFW0 "Replaced fuses and tested, unit functions as designed."

Near N Screenland Dr, Burbank, CA 91505
Raymond H.

Raymond H.

OVEN KITCHENAID KODC304ESS00

Near Highland View Dr, Burbank, CA 91504
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD75HEFW0

Near N Screenland Dr, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER MAYTAG MGD5500FW0 "Replaced drum and tested, unit functions as designed."

Near N Frederic St, Burbank, CA 91505
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Upon arrival diffuser stuck open and makes noises when trying to close. Unit needs diffuser; ordrng 1 W11317276 (DIFUSER)

Near N Keystone St, Burbank, CA 91506
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW8500DC1 Upon arrival gearcase grinding. Washplate is stripped and spanned nut corroded. Needs gearcase washplate and spinner nut. Make 3 call count.; ordrng 1 W10909670 (nut-spaner)

Near N Lincoln St, Burbank, CA 91504
Raymond H.

Raymond H.

WASHER MAYTAG MVWB980BW0 Replaced tub and tested unit. Unit functions as designed. Job complete

Near E Santa Anita Ave, Burbank, CA 91501
Raymond H.

Raymond H.

WASHER MAYTAG MVWC416FW1 "Upon arrival cold water valve not opening just buzzing. Replaced valve and tested, unit functions as designed."

Near N Beachwood Dr, Burbank, CA 91506
Raymond H.

Raymond H.

DISHWASHER IKEA IUD7555DS1 "Upon arrival back upper tub wheels missing rolle, replaced wheel tubs and tested, unit functions as designed. Collected via card."

Near S Main St, Burbank, CA 91506
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Upon arrival unit freezing inRC. Inspected and found damper door not closing. Replaced diffuser and tested, set temps to recommended settings, unit needs to regulate back to temp."

Near W Oak St, Burbank, CA 91506
Raymond H.

Raymond H.

WASHER MAYTAG MVWB980BW0 "Upon arrival unit was leak no and makes no noise when in use, tested and found bearing making noise, also found cracked tub. Unit needs tub; ordrng 1 W10381077 (tub-outer)"

Near E Santa Anita Ave, Burbank, CA 91501
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFC7500VW2 "Replaced pump and tested, unit still not draining. Inspected and it appears something is restricting inside tub. Needs tubs assembly; ordrng 1 WPW10192953 (basket) and 1 WPW10192959 (tub-outer) and 1 WPW10192960 (tub-outer)"

Near N Screenland Dr, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD8000DW1 Replaced control and thermal cutoff. Tested unit. Unit functions as designed.

Near N Brighton St, Burbank, CA 91504
Raymond H.

Raymond H.

RANGE JENN-AIR JGS9900CDB01 Replaced flex hose. Tested unit. Unit functions as designed.

Near N Lincoln St, Burbank, CA 91506
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTM354DSS0 "Replaced motor assembly, tested, unit functions as designed."

Near N Lima St, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER MAYTAG MGD5500FW0 Upon arrival drum seal falling off. Drum defective. Need drum.; ordrng 1 W10381481 (drum)

Near N Frederic St, Burbank, CA 91505
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD8000DW1 "Replaced thermal fuse and thermistor, tested, unit still not glowing. Found cracked igniter and open thermal cutoff. Bypassed and replaced igniter. Tested unit. still not glowing, inspected control board and found burned marks. Needs control and cutoff.; ordrng 1 W10802080 (cntrl-elec) and 1 WP8573713 (cutoff-tml), used 1 279311 (IGNITOR KIT & BRACKE) from stock"

Near N Brighton St, Burbank, CA 91504
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WZF34X16DW04 Upon arrival unit making same noise. Found compressor making excessive vibration noise.needs compressor; ordrng 1 W10507884 (compressor)

Near Wedgewood Ln, Burbank, CA 91504
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTM354DSS0 Upon arrival diverted motor leaking when in use. Needs sump assembly.; ordrng 1 W10805015 (pump&motor)

Near N Lima St, Burbank, CA 91505
Raymond H.

Raymond H.

OVEN WHIRLPOOL KGSS907SSS00 "Replaced gas valve, tested unit. Unit functions as designed."

Near N Buena Vista St, Burbank, CA 91505
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF520PADW7 "Upon arrival unit leaking, inspected and found water inlet hose leaking at valve. Fitting was loose causing a drop of water every second while filling. Secured fitting and tested, unit functions as designed"

Near S Orchard Dr, Burbank, CA 91506
Raymond H.

Raymond H.

DISHWASHER JENN-AIR JDB9000CWP3

Near Amigos Dr, Burbank, CA 91504
Raymond H.

Raymond H.

WASHER KITCHENAID KDFE104DBL5

Near S Keystone St, Burbank, CA 91506
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG550S0HZ0 "Upon arrival unit had burners with low flame, others are proper. Tried adjusting gas valves but valves won’t allow proper gas through. Needs manifold.; ordrng 1 W10859728 (manifold)"

Near N Myers St, Burbank, CA 91506
Raymond H.

Raymond H.

KITCHEN KITCHENAID KDTM704ESS3 "Upon arrival unit door would jam when shutting, also unit would not drain. Drain pump turning on But will not fully drain, only has a slight trickle of water. Drain hose is solid rubber hose not the standard dishwasher drain line, line is restricted after unit drain hose up to air gap. ; saved tckt"

Near Whitney Ln, Burbank, CA 91504
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 "Upon arrival unit would not wash. Found bad motor. Replaced motor and tested, unit functions as designed."

Near N Niagara St, Burbank, CA 91505
Raymond H.

Raymond H.

REFIRGERATOR JENN-AIR JF42NXFXDE02 Upon arrival unit making too much ice. Found unit missing shut off arm extension.; ordrng 1 W11215550 (ARM EXTENSION)

Near N Avon St, Burbank, CA 91505
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Defrosted unit, replaced fan motor and thermistors and tested, unit needs to regulate to temps."

Near Cam De Villas, Burbank, CA 91501
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WZF34X16DW04 "Upon arrival unit vibrating loudly. Found compressor had slipped off the rubber damper. Secured compressor and tested, unit functions as designed."

Near Wedgewood Ln, Burbank, CA 91504