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Local Reviews
for Baldwin Park, CA

Appliance Repair Specialist Rated 4.2 out of 5 stars based on 31 customer reviews

Map of Baldwin Park, CA

TERRIBLE EXPERIENCE




Review of Appliance Repair Specialist

Where does one start. Their app. center was great. I have dealt with them before, they keep you updated. and call you right away. This time however the Technician was for the lack of words Rude and condescending, he came in and was grunting immediately, as if he didn't want to service the unit, complaining about the set up, and then he goes on telling me that if I was my dog's blanket and toys, that will void my warranty, that the manufacturer wanted him to advise, next time he would have to charge me.. he then finds a hair pin stuck in the pump, and tells me. this is what happens when you put items like that in the washer.. I was flabbergasted.. Like excuse me, do you think I did that on purpose? should I know go through my clothes with a microscope? he then tells me yes, if this happens again I will charge you. I will cover you this time, but if it happens again you will void your warranty. nevertheless I wanted him to get out of my house, but I was already running late, because he showed up after the appointment window was expired, even though I was his first call of the day. I did call Appliance Repair and made a complain against this guy. I am not sure if he's racist or what. but I do not want to even hear of his name again. Juan P. if you all want to know


Map of Baldwin Park, CA

Fast service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Map of Baldwin Park, CA

Alan




Review of Appliance Repair Specialist

Great service easy to talk to very nice gentleman and seem to know what he was doing and how to solve my problem with my defrosting issue thanks very much


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Map of Baldwin Park, CA

Great service and price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide suchlike service and we appreciate your time and business.


Map of Baldwin Park, CA

Great service




Review of Appliance Repair Specialist

Juan was great , addressed our issues with the refrigerator.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Map of Baldwin Park, CA

Great service




Review of Appliance Repair Specialist

Very professional


Map of Baldwin Park, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Baldwin Park, CA

Very satisfied repair technician man Juan.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Baldwin Park, CA

Great Tech




Review of Appliance Repair Specialist

Technician is knowledgeable and professional


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Baldwin Park, CA

Rogelio




Review of Appliance Repair Specialist

It was fast and he did great job!


Chris




Review of Appliance Repair Specialist

Great communication. Very satisfied with his services. Explained a lot of things to look out for and how to further care for my dryer.


Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide great service and we appreciate your time and business.


unhelpful




Review of Appliance Repair Specialist

they sent me this knowitall kid, who all did was take pictures and tell me, if I had purchase a higher end appliance I would not be experiencing these issues, hes telling me I cannot use apx. 2 inches of fridge space, since is needed for ventilation. no one told me this when I purchased the item, besides I did not think buying American made at $1300.00 was a cheap unit.


Response from Appliance Repair Specialist:

Hi Aura, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with Appliance Repair! We appreciate you taking the time to review your service with us! Thank you for your business, we hope to work with you in the future!


washer repair




Review of Appliance Repair Specialist

the man was a very good repair guy. he found two problems right away. he had one part but not the other. he came back the next day and fixed the machine in twenty minutes.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Nice Person




Review of Appliance Repair Specialist

It’s a nice guy. Gave me some opinions and options I can try to find out why theres often some smell of gas.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Efficient Service




Review of Appliance Repair Specialist

Andy was friendly and completed the repairs quickly


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Very happy with service.




Review of Appliance Repair Specialist

Andy was great, and helpful. Took care of the problem. Would ask fir him again if I needed another repair to be done.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Lam




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

The technician repair the washer and explain the problem. Very helpful. Thank you!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Mauricio




Review of Appliance Repair Specialist





Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great work




Review of Appliance Repair Specialist

Repairperson did a fine job to make sure my freezer door closed properly.


Response from Appliance Repair Specialist:

Hello Glen, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Needs improvement




Review of Appliance Repair Specialist

Appointments are not consumer friendly. It takes a whole week for an appointment for someone to come see the washer. Then another week for them to fix it. I was the one who contacted the company. Company never contacted me until I made them aware.


Just ok




Review of Appliance Repair Specialist

My service man came three hours late didn’t even bother to call to tell me that he was going to be late. My appointment time was between three and six . He showed up at 8:15 PM he didn’t look too happy because he said he had 10 stops and I was the last stop


Response from Appliance Repair Specialist:

Hi Dena, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Victor




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Hi Victor, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!


Rude Technician




Review of Appliance Repair Specialist

Please never send this technician to my home again. He may have mechanical skills, but seriously lacks in people skills!


Response from Appliance Repair Specialist:

Hello, We are sorry to hear that the technician was rude. We strive through every part of our process to be professional and are sad that this was not the case with your service call. If you would like to speak further about this matter, please feel free to email us at customerservice@ars.repair. Thank you for your feedback and your business.


Steven W.

Steven W.

WASHER AMANA NTW4516FW3 "Replaced splutch, belt, and shifter( actuator). Noisy in agitation. Found noisy gear case.; 1 W10772621 (SCREW & WASHER ) and 1 W11255272 (GEAR CASE )"

Near Walnut St, Baldwin Park, CA 91706
Steven W.

Steven W.

RANGE-GAS KITCHENAID KFGC506JSS00 Found contractor installed range without removing shipping materials. Shipping materials burned in oven. Found door latch is sticking. Replaced latch assembly. Latch is working properly at this time. Surface burners and bake/ broil are working properly at this time. Instructed customer to turn on oven for one hour at 500f before using oven. Complete.

Near Foster Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f0e5 error code.Replaced gear case,splutch, motor, capacitor, hub, belt, and screw. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Instructed customer on unbalanced loads. Complete."

Near Olive St, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f5e3 error code. Found latch out of place. Reinstalled latch. Ran auto test cycle. Not draining, going off balance with no load.Replaced pump. Still not draining. Unable to pull wash plate. Needs gear case, splutch, belt, suspension rods, and basket hub.;1 W10528947 (BASKET HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10752283 (WASH PLATE ) and 1 W11035751 (GEAR CASE ) and 1 W11130362 (SUSPENSION RODS ) and 1 WPW10006384 (BELT)"

Near Benbow St, Baldwin Park, CA 91706
Juan G.

Juan G.

WASHER WHIRLPOOL MVWB765FC3 "F9e1 long drain. Cleared error code. Upon inspecting the unit, found a Bobby/ hair pin stuck on drain pump’s impeller. Pointed cause of malfunction to customer. Removed pin, re-installed drain pump. Calibrated unit, ran diagnostics, unit’s ops check fine now. Advised customer that out of courtesy I would not charge for the repair, informed her manufacturer does not cover repair if it was caused by something that does not belong in the washer. Customer replied, “ how is she supposed to prevent that?”. I told her by inspecting the items to be washed, to make sure there is nothing in the pockets. She then replied “ do you expect me to go over my laundry with a microscope?” She claims she’s had washers forever, and a hair pin never caused such problems. She claims she bought an American made machine, and she expects it to work as her previous units."

Near Ramona Pkwy, Baldwin Park, CA 91706
Andy  H.

Andy H.

LAUNDRY WHIRLPOOL MVWB765FW3 "Not filling with water. Found water valve was bad, replaced water valve and tested unit working good"

Near Hornbrook Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Not cooling, called techline advice to replace thermistor tested unit working properly"

Near Puente Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called techline sr#7728787303 needs thermistor ; ordrng 1 WPW10384183 (thermistor)

Near Puente Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Replaced RC door top thimble ( bushing ). No sideways adjustment on doors( only up and down. Doors are opening and closing properly at this time. Complete.

Near Merced Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER WHIRLPOOL MVWC565FW1 "Replaced basket hub, splutch, capacitor, and screws. Suspension rods are ok.Ran diagnostics. No error codes found. Ran calibration. Load tested rinse and spin. Fills, agitates, drains, rinses, and spins properly at this time. Normal sound level. Complete."

Near Grace Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f7e5 error code. Found noisy belt, shifter and splutch binding. Needs shifter, splutch, and belt.; ordrng 1 W10721967 (CAM KIT ) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (BELT)"

Near Walnut St, Baldwin Park, CA 91706
Juan G.

Juan G.

WASHER WHIRLPOOL MVWC565FW1 "Ran diagnostics, no error codes stored. Reset main control board, calibrated unit. As unit was agitating, loud noise could be heard coming from gearcase. Suspension rods are loose, motor capacitor is cracked due to unit hitting cabinet. Agitator will need to be broken off given it is not coming off. Gearcase and related parts need to be replaced.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11161960 (agitator) and 1 W11395618 (CAPACITOR )"

Near Gates St, Baldwin Park, CA 91706
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Found RC door bushing( thimble ) broken. ; ordrng 1 WP2182181 (THIMBLE)

Near Merced Ave, Baldwin Park, CA 91706
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5000DW1 "F0e2 Oversuds. Cleared error code. Calibrated unit, ran diagnostics. Unit’s ops checked fine. Accessed pressure hose, blew air into it to make sure it wasn’t blocked. Advised customer to use less detergent, and to use CLEAN WASHER CYCLE USING AFFRESH. Unit is working fine."

Near Torrey St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit still has a gap where fresh food door makes contact with the cabinet, freezer door hits the freezer floor when closing. Tried different adjustments to the leveling of the unit, none made a difference. Suspect cabinet is not straight. Called tech line to report issues, and to seek advise. Tech line agrees with some type of damage to the cabinet. Transferred me to TRADE PARTNERS. Spoke to Trade Partners, they will review the info, and contact the customer within 4 business days. SR. 7728720820 626 404 3881 correct phone #"

Near Leorita St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Ice build up under ice container not allowing for auger motor mechanism to engage properly. De iced area, noticed ice build up in ice maker fill tube area. Re installed ice bin, unit dispenses ice properly now. Customer also complaints water dispenser leaks. Upon inspecting the unit, found low water pressure coming into the refrigerator. Advised customer to address low water pressure issue to consult with a plumber. Low water pressure is making water valves not to close properly, causing it to leak at dispenser, and ice maker fill tube."

Near Clark St, Baldwin Park, CA 91706
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD5000DW3 Found door switch lever broken. Replaced door switch. Tumbling and heating properly at this time. Complete.

Near Chelsfield St, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER WHIRLPOOL MVWC565FW1 "Ran diagnostics. Had f7e6, f7e7 error codes. Found belt shield covered with oil/ belt residue.Cleaned belt shield. Found weak suspension rods, capacitor , worn basket hub, splutch noisy.; 1 W10528947 (HUB) and 1 W10752187 (SCREW) and 1 W11130362 (SUSPENSION RODS ) and 1 W11395618 (CAPACITOR ) and 2 WP22001995 (SCREW)s"

Near Grace Ave, Baldwin Park, CA 91706
Juan G.

Juan G.

WASHER WHIRLPOOL WFW560CHW0 "Replaced lower wire harness. Ran diagnostics, unit’s ops check fine. Washer fill, agitated, drained, and spun as designed. Unit is working fine."

Near Baca Ct, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Replaced fresh food evaporator fan-scroll assembly, and evaporator thermistor. Checked ops, u it is working fine."

Near Palmera Ct, Baldwin Park, CA 91706
Juan G.

Juan G.

WASHER MAYTAG MVWB765FW3 "Replaced lid assembly. Checked ops, lid open and closes as designed. Ran diagnostics, unit’s ops check fine."

Near Bess Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

LAUNDRY WHIRLPOOL MVWB765FW3 Needs water valve ; ordrng 1 W11172234 (housing)

Near Hornbrook Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Frost on rails, found door not closing right, removed door and repaired rails Tested unit working good"

Near Puente Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

WASHER MAYTAG MVWB865GW0 "Replaced lid and LH and RH hinges. Ran diagnostics. Had f3e2, f5e3, f2e1 error codes. Cleared error codes. Fills, agitates, drains, rinses,dispenses, and spins properly. Lid is working properly at this time. Complete."

Near Elton St, Baldwin Park, CA 91706
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found FC drain overflowing. Deiced drain tube and FC floor. P- trap kit was installed 05/14/20. Unit is cooling properly at this time. Drain is working properly at this time. Door is sealing properly at this time. Complete.

Near Waco St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed spacer washers to door hinges. Applied adhesive sealant to freezer perimeter between cabinet and liner.

Near Leorita St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced ice maker, ran diagnostics. Ice maker went through harvest fine, and filled as designed. Unit is working fine."

Near Bleecker St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Ice accumulated throughout freezer cavity, light switch was stuck open (iced over) evaporator fan vent had a block of ice in front of it. De iced freezer, checked light switch operation, light switch checks fine. Fan is also working fine. Possible door was left partially open, or air vents blocked. Unit is working fine now."

Near Waco St, Baldwin Park, CA 91706
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD5000DW3 Replaced timer and door seal. Found belt is coming apart. Will pick up part locally. Replaced drum belt. Tumbling and heating properly at this time. Timer advancing properly at this time. Complete.

Near Center St, Baldwin Park, CA 91706
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD5000DW3 "Tested dryer. Found support rollers seizing up, worn belt and idler. Repair kit out of stock at vendor. ; ordrng 1 341241 (BELT) and 1 349241T (ROLLER KIT) and 1 WP691366 (IDLER PULLEY)"

Near Vineland Ave, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Hinges are missing plastic washers. Freezer door hits the bottom liner when closing, fresh foo door sagging down, gasket not making a good seal at left upper corner. Gap between liner and cabinet on the freezer perimeter.; ordrng 2 WP487576 (washer)s, used 1 WP482338 (ADHESIVE) from stock"

Near Leorita St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer concerned fresh food door not closing properly due to doors no aligning flush front to back. Found unit not leveled properly. Adjusted front feet to stop unit rocking a little. Adjustment helped doors aligned better. Informed customer the doors won’t match up with each other 100% but showed her how both door gaskets are making proper contact with the cabinet when closed. Advised customer to keep air ways open, not to push items all the way against the rear wall."

Near Merced Ave, Baldwin Park, CA 91706
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD5000DW3 "Not turning off. Found timer not advancing properly, door seal frayed. Needs timer and door seal.; ordrng 1 W10906683 (SEAL- DOOR) and 1 WPW10185992 (TIMER)"

Near Center St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced evaporator shield/pan, and air damper assembly. Checked ops, unit is working fine."

Near Harlan Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

RANGE WHIRLPOOL WFG550S0HZ1 "Not heating, replaced sensor and tested unit working good. Temp going up"

Near Bleecker St, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Fresh food evaporator is completely iced over. Defrost thermistor and evaporator fan with housing need to be replaced.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Palmera Ct, Baldwin Park, CA 91706
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFF507HPS00 E5 code ice maker bad thermistor. Fresh food ice maker needs to be replaced. Unit is in a garage.; ordrng 1 W11294907 (icemaker)

Near Bleecker St, Baldwin Park, CA 91706
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Part is out of stock customer is going be out of town coming back on the 6 of September ; ordrng 1 W10873791 (icemaker)

Near Benham Ave, Baldwin Park, CA 91706
Andy  H.

Andy H.

RANGE WHIRLPOOL WFG550S0HZ1 Needs sensor ; ordrng 1 W10833885 (sensor)

Near Bleecker St, Baldwin Park, CA 91706
Andy  H.

Andy H.

FREEZER WHIRLPOOL WRT518SZFM00 Door not closing. Installed washers and tested unit working properly

Near Farnell St, Baldwin Park, CA 91706