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Local Reviews
for Azusa, CA

Rated 4.4 out of 5 stars based on 9 customer reviews

Map of Azusa, CA

Curtious and professional




Steve got straight to work and reasoned out the cause of my refrigerator problems. It didn't take him long, but he needed to come back with the fix. So he ordered the needed part and had it fixed minutes after he returned. The entire time, I felt he was courteous and professional. Good job, Steve! I wish I could rate higher!


Map of Azusa, CA

Maria




None


Response from Appliance Repair Specialist:

Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Azusa, CA

Never again




Took a week to fix my washer. Left me with no washer for 7 days. Unacceptable


Response from Appliance Repair Specialist:

Hello Matthew, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Azusa, CA

Awesome




Tyler was super great, I had another guy come and try to fix the fridge but was rude and not helpful. Tyler fixes the problem fast and communicated clearly, Thankyou for making my week!


Response from Appliance Repair Specialist:

Hi Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Azusa, CA

Excellent





Map of Azusa, CA

Range




The understanding of liz in dispatch and the technician knowledge and kindness of both were greay


Response from Appliance Repair Specialist:

Hello James, Thank you for responding to our review request! We very much thank you for your business and positive review. We are happy to hear you had a great experience with our company. We look forward to working with you in the future. Have a great day! Way to go, Tyler!


Map of Azusa, CA

parts for range oven on hand ,great!





Response from Appliance Repair Specialist:

Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!


Map of Azusa, CA

Excellent Service, Under warranty




Technician was very prompt. Was able to evaluate problem and fixed it.


Response from Appliance Repair Specialist:

Hi Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!


Map of Azusa, CA

Great service





Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to leave a positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Great Job Tyler!


Steven W.

Steven W.

REFRIGERATOR KITCHENAID KBSD608ESS00

Near E Camellia Way, Azusa, CA 91702
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW4816FW2 Customer stated the unit will not turn on. Found unit is in suds lock and that is why unit would not start. Calibrated unit and advised customer to switch coal. Tested all works good at this time.

Near S Cerritos Ave, Azusa, CA 91702
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer stated that the valve is still leaking. Landlord had a video of the leak. Leak is coming from the hose, installer used tephlon tap which is causing the leak. Customer to have installer fix hose."

Near Crystal Canyon Dr, Azusa, CA 91702
Tyler F.

Tyler F.

FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Removed and replaced main control and fan motor tested all works good at this time.

Near E Duell St, Azusa, CA 91702
Tyler F.

Tyler F.

FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Ordering main control and fan motor in stock.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)

Near E Duell St, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Consumer states that experiencing loud banging Found ice cube stuck in harvest arm. As designed op was experienced.

Near W Crescent Dr, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near E Renwick Rd, Azusa, CA 91702
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed spacer pad on left RC door switch contact area. Dispenser is working properly. Unit is cooling properly at this time. Complete.

Near E Foothill Blvd, Azusa, CA 91702
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found left door switch not closing properly due to left door liner concave. Needs spacer.; ordrng 1 WPW10221048 (spacer)

Near E Foothill Blvd, Azusa, CA 91702
Steven W.

Steven W.

DRYER MAYTAG MGDB765FW0 "Found open thermal fuse. Replaced thermal. Dryer is ,tumbling properly. Unsafe gas supply line( gas connector going through wall). Advised customer to call licensed plumber. Complete."

Near E Orkney St, Azusa, CA 91702
Steven W.

Steven W.

M/W OTR KITCHENAID KMHS120ESS1 "Door won’t latch. Found lower interlock in lock position, upper interlock cam came off. Reinstalled interlocks. Door is closing properly. Load tested ok. Advised customer MW is too low( too close to cooktop ). Complete."

Near N Conwell Ave, Azusa, CA 91702
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDB725BW0 "Replaced drum and blower belts. Heating, tumbling properly. Gas connector too short, 2nd gas connector in line. Advised to call licensed plumber. Complete."

Near E Kirkwall Rd, Azusa, CA 91702
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that washer is only washing in hot water. Found fill lines were reversed. Fixed and tested all works good at this time.

Near W 11th St, Azusa, CA 91702
Tyler F.

Tyler F.

FREEZER WHIRLPOOL WRX735SDHZ01 Customer stated that the freezer had some frost and light switch was frozen. Found door was not closed all the way. Fixed frozen switch all works good at this time.

Near N McKeever Ave, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that the ice dispenser is not working. Found auger is frozen. Fixed and tested all works good at this time.

Near Sagebrush Way, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that the ice dispenser is not working. Found auger is frozen. Fixed and tested all works good at this time.

Near Sagebrush Way, Azusa, CA 91702
Tyler F.

Tyler F.

COOKTOP KITCHENAID KSCS25FVSS01

Near Boulder Ridge Ct, Azusa, CA 91702
Steven W.

Steven W.

DRYER WHIRLPOOL WGD7000DW3 "Replaced drum assembly. Tumbling, heating properly at this time. Complete."

Near N Cerritos Ave, Azusa, CA 91702
Steven W.

Steven W.

DRYER WHIRLPOOL WGD4815EW2 "Replaced coil pack. Tumbling, heating properly at this time. Job Complete."

Near Canyon Vista Dr, Azusa, CA 91702
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1

Near E Nearfield St, Azusa, CA 91702
Tyler F.

Tyler F.

WASHER MAYTAG MVWC565FW1 Customer stated that the wash will not turn on. Found power to the unit but control will not turn on. Ordering main control.

Near E Nearfield St, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that both compartments are not cooling. Customer has removed everything from fridge so could not get a temp reading. Evaporator has full frost pattern and vent is working to fridge. Customer to put all items back in fridge and monitor. All works good at this time.

Near S Citrus Ave, Azusa, CA 91702
Steven W.

Steven W.

DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, no gas. Found open gas valve coil. Ned’s coil pack.; ordrng 1 WPW10328463 (coil-valve)"

Near Canyon Vista Dr, Azusa, CA 91702
Steven W.

Steven W.

FREEZER WHIRLPOOL WRF535SWHZ00 Found FC door handle very loose. Reinstalled FC handle. Instructed customer about normal sound levels. Unit is cooling properly at this time. Job Complete.

Near N Orangecrest Ave, Azusa, CA 91702
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW2 "Replaced fill valve. Fill hoses need to be replaced. Fills, agitates, drains, rinses, & spins properly."

Near W 3rd St, Azusa, CA 91702
Steven W.

Steven W.

WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. No error codes found. Load, detergent tested washer. Ran quick test cycle. Fills, washes, drains,and spins properly. Advised customer to use less detergent. Complete."

Near E Gaillard St, Azusa, CA 91702
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW2 "Ran diagnostics. No error codes. Ran auto test cycle- passed. Instructed customer deep fill option will add more water( except on normal or sanitize ). Fills, agitates, drains, rinses, & spins properly. Tested deep fill. Complete."

Near Sierra Madre Ave, Azusa, CA 91702
Steven W.

Steven W.

DRIYER MAYTAG MGDB765FW0 "Ran diagnostics- ok. Tumbling, heating properly at this time. Load tested ok. Instructed customer to use time dry for light loads. Complete."

Near Sierra Madre Ave, Azusa, CA 91702
Steven W.

Steven W.

DRYER WHIRLPOOL WGD7000DW3 Found powder coating coming off drum( bubbling ). Causing staining of clothes. Needs drum; ordrng 1 W10899578 (drum)

Near N Cerritos Ave, Azusa, CA 91702
Steven W.

Steven W.

WASHER KITCHENAID KDTE104ESS3 "Replaced control. Ran diagnostics, auto test cycle. No error codes. Heating properly. Fills, washes, drains, rinses, & dries properly. Advised to purge hot water line before starting DW, use rinse aid for proper drying. Complete."

Near E Camellia Way, Azusa, CA 91702
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW2 Found fill valve leaking from hot side at solenoid. Needs fill valve. Advised customer not to use washer until repaired.; ordrng 1 W11210459 (FILL VALVE)

Near W 3rd St, Azusa, CA 91702
Steven W.

Steven W.

WASHER KITCHENAID KDTE104ESS3 Ran diagnostics. Had 7-1 error code. Ran test cycle. Found control disabling heater circuit. Heater circuit 14 OHMs. Needs control. Water temp too low . Advised customer to turn up water heater.; rqstng P&A on 1 W10909703 (cntrl-elec)

Near E Camellia Way, Azusa, CA 91702
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KFIS25XVMS8

Near E Payson St, Azusa, CA 91702
Tyler F.

Tyler F.

FREEZER KITCHENAID KSC24C8EYY02 "Customer stated that the unit loosing cool. Found refer compartment still has the silver evaporator. Ordering evaporator and compressor. Removed and replaced compressor and evaporator. Vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (REFRIGERANT ) from stock"

Near Ranch Rd, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Customer stated that the ice maker had stops working occasionally and that the ice only comes out as crushed. Found or seal to ice box was off allowing air to get into ice box causing clumping and long ice maker cycles longer. Reinstalled seal and set temps. All works good at this time. Purchased at Costco 2 year warranty.

Near N Calvados Ave, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR MAYTAG MFI2269VEM7 Customer stated that the freezer is leaking. Found drain is backing up in freezer. Drain tube kit has been changed. Customer doesn’t remember if they defrosted the unit and how long it was defrosted with last repair. Customer needs to unplug unit to remove all ice buildup. Looks like they never defrosted it.

Near Channing St W, Azusa, CA 91702
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both RC door gaskets. Retightened FC door handle. Advised customer to wait for 4 hours before opening RC doors. Complete.

Near E Lee Dr, Azusa, CA 91702
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRT111SFDB03 "Removed and replaced compressor and dryer. Vacuumed system and charged with Freon. Tested all works good at this time; used 1 AF1200 (TUBE EXTENSION), and 3 R134A (REFRIGERANT ) from stock"

Near E Laxford Rd, Azusa, CA 91702
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found left & right RC door gasket cracked, coming apart. Needs RC door gaskets.; ordrng 2 W10571956 (gasket-fip)s"

Near E Lee Dr, Azusa, CA 91702
Tyler F.

Tyler F.

DRYER MAYTAG MGDC465HW0 Customer stated that the door is hard to close. Found catch in door is tight. Fixed and tested all works good at this time.

Near E Haltern St, Azusa, CA 91702