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Local Reviews
for Azusa, CA
Powered by Fluid LOCALon time... great professional job!
Loni - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Shu yang
Shu - Azusa, CA
Very good service technician
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Service & repair was good.
Estela - Azusa, CA
I was the last customer in the time slot & still had to wait longer but them keeping me informed oh the delay was much appreciated.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
good service
Jossue - Azusa, CA
Andy was great. It was getting the appointment that was a little difficult.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service!
Beatriz - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Vinson - Azusa, CA
Andy has been back to our house to repair the same problem again. Professional guy all around.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great Communications
Martha - Azusa, CA
Appreciated appointment information being updated. Jaime was outstanding!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Jaime at Appliance Repair! Thank you for the awesome review, we appreciate your time and business.
Great service
Yevette - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service - Andy Hlavaj
Angie Ramos - Azusa, CA
Andy Hlavaj was very professional and knowledgeable. He was able to diagnose the issue with my refridgerator quickly and returned the next day to install the necessary parts. He repaired my fridge quickly with minimum down time. He also cleaned it before he left. He was very personable and friendly. I would recommend him to anyone needing an appliance repair.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Andy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Excellent Service
Shanda - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Homeowner
Sandra - Azusa, CA
Great service, Andy was professional, thorough & knowledgeable.
Great customer service
Margo - Azusa, CA
Great customer service and quality work
Carmen - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Washer in need of love
Nancy - Azusa, CA
Andy was great and very knowledgeable of what he was doing
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
Great service
Frank - Azusa, CA
Fast and quick
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Frank - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
good service
Jossue - Azusa, CA
Amid COVID-19, the service was good.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive to provide awesome service and we appreciate your time and business.
Great service
Liz - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Danny
Danny - Azusa, CA
I thought the repairxpert technicians were very courteous polite knowledgeable and very aware of the coronavirus situation and were doing their very best to avoid any kind of issue with that washing their hands constantly Etc
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! Thank you for your time and business.
Andy Hlavaj was wonderful
Guy - Azusa, CA
Service tech. was so great. Really helpful.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
great customer service
Jossue - Azusa, CA
In the future, if I have issues with my refrigerator, I would like to request Andy Halavaj.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
Great technician
Johnny - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Awesome service
Steve - Azusa, CA
My experience with technician Andy, he was absolutely great he was kind courteous and very informative as to what he was doing, thank you very much Andy let’s not forget very neat.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Andy! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
warranty visit
James - Azusa, CA
The repair specialist was on time, personable and efficient.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience with Appliance Repair. Thank you for your time and business.
Great service
Angela - Azusa, CA
Very professional
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with Appliance Repair. We strive to provide excellent and exceptional service! Thank you for your time and business.
Great service
Gloria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Frig repair
Liz - Azusa, CA
Took 3 times and 3 weeks to fix😳
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Skilled service
William - Azusa, CA
Andi provides very skilled repair service with considerate suggestions to avoid repeat issues.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very satisfied customer
DiAnne - Azusa, CA
Repairman was courteous and friendly, quickly found the problem and replaced the part. My washer is less than 6 months old so still under warranty.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Vinson - Azusa, CA
Andy was very knowledgeable and fixed it right the first time, this time for a different issue.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Insightful Service
William - Azusa, CA
In addition to fair and professional service, the technician gives insightful and preventive advice tailored to customer's situation.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Technician is awesome
Janet - Azusa, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Elizabeth
Elizabeth - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Andy H.
WASHER WHIRLPOOL WFW5620HW0 Needs control part is out of stock told customer we would call when part is available ; ordrng 1 W11322903 (cntrl-elec)
Andy H.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Neeeds evaporator cover and thermistor ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap)
Andy H.
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Not making ice found wire harness to icemaker bad. Replaced wire harness at icemaker tested unit working good
Andy H.
DISHWASHER WHIRLPOOL KDTE104EBS3 "Not washing, replaced sump tested unit working good. Balance due is $189.26"
Steven W.
WASHER WHIRLPOOL WFW9151YW00 "Replaced sump hose. Water tested washer. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Instructed customer to clean inner door and bellows of hair. Complete."
Andy H.
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Needs harness ; ordrng 1 W11348616 (HARNESS W11348616)
Steven W.
WASHER MAYTAG MVWB835DW4 "Replaced gear case, clutch, slider. Wash plate is ok. Found rotor teeth not engaging slider, corroded. Needs rotor & stator. Out of stock at vendor. ; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )"
Steven W.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Ran diagnostics. In test # 128 version 8.0. Found RC evaporator iced up( completely). Needs RC cover per service pointer # W1103419D, W11376817A.special project # S15330 covers evaporator cover, control . Also RC gaskets worn, FC upper drawer bin dragging( needs rollers ), LH LWR door bin cracked.;4 W10248555 (ROLLER)s and 2 W10688387 (GASKET- DOOR)s and 1 W10889841 (COVER- EVAPORATOR ) and 4 WPW10257246 (AXLE)s"
Andy H.
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Needs diffuser ; ordrng 1 W11236851 (diffuser)
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "No ice, freezing in RC. Ran diagnostics. Found ice maker tray popped out, jammed, damper is sticking.; ordrng 1 W10873791 (ICE MAKER ) and 1 W11236851 (DIFFUSER )"
Andy H.
REFRIGERATOR KITCHEN AID KRFC704FBS00 "Not cooling in fresh food compartment, replaced cover and tested unit working good"
Steven W.
WASHER WHIRLPOOL WFW9151YW00 Ran diagnostics. Found sump hose leaking. Needs hose.; ordrng 1 W11366249 (HOSE)
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "Not making ice , found icemaker not advancing, replaced icemaker that was in my truck stock tested unit working good ; used 1 4317943 (ICEMAKER) from stock"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Per customer timer not advancing on automatic cycle. Found control popped out of receptacle. Reinserted control. Timer is advancing properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f7e5, f2e1 error codes. Cleared error codes. Won’t spin. Found worn tub bearings ( gear case ), clutch. ; ordrng 1 W10754448 (CLUTCH)"
Steven W.
RANGE - GAS MAYTAG MGS8800FZ0 Ran diagnostics. Ignites then cuts off. Found loose electrode wire on bake ignitor. Recrimped wire terminal. Bake and broil are working properly at this time. Complete.
Steven W.
REFRIGERATOR KITCHENAID KRFC704FPS03 Installed pressure regulator valve and PEX tubing per service pointer # W11394954A. Water is dispensing properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
MW OVEN COMBO JENN-AIR JMW8527DAS "Advised customer to purchase new unit- most parts are discontinued. Found diode overheated, magnetron not heating. HV transformer, capacitor check out ok. New capacitor is too long( won’t fit in fan shroud. Replaced magnetron and HV diode. Unit is heating properly at this time. Returning capacitor. 86.18 + 8.83= 95.01. Labor 337.92- 95.01 = 242.91. Complete."
Andy H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not making ice, found icemaker not advancing, removed icemaker and found loose connection and reinstalled it tested a cycle it filled tested unit working good"
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Replaced shifter and lower wire harness. Green LED came on. Won’t lock in test mode, had f7e5, f1e1, f8e3, f5e3 error codes. Replaced control. Ran diagnostics. No error codes found. Ran auto test cycle. Filled , then when motor started running made loud noise and control burned up. Called tech line. SR # 7728817259. Needs control, pump, and valve.; ordrng 1 W11038689 (VALVE- INLET) and 1 W11399437 (PUMP) and 1 W11417466 (CONTROL) and 1 W11428524 (CAPACITOR )"
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Needs icemaker ; ordrng 1 W10884390 (icemaker)
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Needs icemaker ; ordrng 1 W10884390 (icemaker)
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 "Leaking water inside of unit. Replaced control,cover, adapter and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f5e2 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, and spins properly. Unit is in plastic pan with raised ribs. Instructed customer to have drain pan removed to prevent belt, belt shield, or splutch damage. Complete.; used 1 W11307244 (LATCH) from stock"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Won’t start. Found broken timer shaft. Needs timer.; ordrng 1 WPW10185992 (TIMER)
Andy H.
WASHER WHIRLPOOL WFW5620HW0 "Not washing, found pressure switch is bad replaced it tested unit working good"
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "No cool, found compressor bad , replaced compressor and coupler tested unit working good"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Replaced broken timer. Tumbling and heating properly at this time. Complete.
Steven W.
MW OVEN COMBO JENN-AIR JMW8527DAS "Ran diagnostics. Found lower oven light socket broken( discontinued),MW PCB display fading, intermittent MW cooking. Needs magnetron,HV diode, capacitor, and PCB. Magnetron,HV diode, capacitor only.; ordrng 1 W10859575 (MAGNETRON ) and 1 WP59001168 (CAPACITOR ) and 1 WPR9800486 (DIODE)"
Andy H.
DISHWASHER WHIRLPOOL KDTE104EBS3 Needs sump; ordrng 1 WPW10605057 (pump and motor assy)
Andy H.
RANGE WHIRLPOOL GLS3665RS01 "Unit needs spk module , switch’s WP8190929, WP8190913 . Tested for leaks could not find leak. Customer will call back if they want the unit fixed; ordrng 2 WP8190913 (swtch-ignr)s and 2 WP8190929 (module-spk)s"
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Unable to put into diagnostics. Found green LED comes on when J12 connector is disconnected. Shifter was replaced previously. Control won’t come on. Needs control, lower harness. 2 count job. Allow extra time. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11255099 (HARNESS- LOWER) and 1 W11417466 (CONTROL)"
Andy H.
FREEZER KITCHENAID KRFF507ESS01 "Not cooling Needs kit and evaporator , customer needs last stop of the day please ; ordrng 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 W11457241 (KIT W11457241) and 1 WPW10143759 (dryer) and 1 WPW10501260 (cover-evap)"
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 Called techline 7728742902. Need seal around icemaker ; ordrng 1 W10505516 (trim) and 1 WPW10598013 (cover) and 1 WPW10635022 (adapter)
Andy H.
WASHER WHIRLPOOL WFW5620HW0 Needs switch ; ordrng 1 W11316246 (switch-wl)
Steven W.
WASHER MAYTAG MVWX655DW0 "Ran diagnostics. Had f5e1, f5e2, and f8e1 error codes. Found latch not latching. Replaced latch. Not draining. Found pump just hums. Replaced pump. Cleared error codes. Ran calibration, auto test cycle. Fills, agitates, drains , rinses, dispenses, and spins properly at this time. Complete."
Steven W.
DRYER - GAS MAYTAG MGDX655DW2 "Called trade partners. SR # 7728696383.Tested dryer. Ignitor comes on, no gas. Found gas shut off at gas valve.Opened gas valve. Dryer is tumbling and heating properly at this time. Instructed customer to replace foil venting with aluminum duct with elbows. Complete."
Steven W.
DISHWASHER MAYTAG MDB7959SHZ1 "Unable to put into diagnostics. When plugged in, goes into pump out. Found UI harness disconnected at control. Reconnected harness to control. Fills, washes, drains, rinses, and dries properly. Instructed customer to have 7/8” DW drain hose installed between disposer and air gap. Complete."
Andy H.
WASHER MAYTAG MVWB835DW4 "Not filling, found that water valve is bad , replaced water valve and tested unit working good"
Andy H.
WASHER MAYTAG MVWB835DW4 Needs water ; ordrng 1 W11172234 (housing)