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Local Reviews
for Azusa, CA
Powered by Fluid LOCALGreat Service
Vinson - Azusa, CA
Andy is very knowledgeable and polite. Very clean and professional
Great Service
Vinson - Azusa, CA
Andy was very professional and knowledgeable about the issue at hand. Got down to the issue and fixed it fast.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Great Service
Antonio - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Suzann - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Angela - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Refrigerator service
Steven - Azusa, CA
Speedy, on-time service. Good dispatching system.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a speedy, on-time experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Neutral rating
Steven - Azusa, CA
The refrigerator leaking problem should have been fixed the first visit. I don’t think it is fair to ask customer to pay for the 2nd visit labor charge when it should have been done in the first place.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. Please feel free to send an email to customerservice@ars.repair. We appreciate your time and business.
on time... great professional job!
Loni - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Shu yang
Shu - Azusa, CA
Very good service technician
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Service & repair was good.
Estela - Azusa, CA
I was the last customer in the time slot & still had to wait longer but them keeping me informed oh the delay was much appreciated.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
good service
Jossue - Azusa, CA
Andy was great. It was getting the appointment that was a little difficult.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service!
Beatriz - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Vinson - Azusa, CA
Andy has been back to our house to repair the same problem again. Professional guy all around.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great Communications
Martha - Azusa, CA
Appreciated appointment information being updated. Jaime was outstanding!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Jaime at Appliance Repair! Thank you for the awesome review, we appreciate your time and business.
Great service
Yevette - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service - Andy Hlavaj
Angie Ramos - Azusa, CA
Andy Hlavaj was very professional and knowledgeable. He was able to diagnose the issue with my refridgerator quickly and returned the next day to install the necessary parts. He repaired my fridge quickly with minimum down time. He also cleaned it before he left. He was very personable and friendly. I would recommend him to anyone needing an appliance repair.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Andy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Excellent Service
Shanda - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Homeowner
Sandra - Azusa, CA
Great service, Andy was professional, thorough & knowledgeable.
Great customer service
Margo - Azusa, CA
Great customer service and quality work
Carmen - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Washer in need of love
Nancy - Azusa, CA
Andy was great and very knowledgeable of what he was doing
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
Great service
Frank - Azusa, CA
Fast and quick
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Frank - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
good service
Jossue - Azusa, CA
Amid COVID-19, the service was good.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive to provide awesome service and we appreciate your time and business.
Great service
Liz - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Danny
Danny - Azusa, CA
I thought the repairxpert technicians were very courteous polite knowledgeable and very aware of the coronavirus situation and were doing their very best to avoid any kind of issue with that washing their hands constantly Etc
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! Thank you for your time and business.
Andy Hlavaj was wonderful
Guy - Azusa, CA
Service tech. was so great. Really helpful.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
great customer service
Jossue - Azusa, CA
In the future, if I have issues with my refrigerator, I would like to request Andy Halavaj.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
Great technician
Johnny - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Awesome service
Steve - Azusa, CA
My experience with technician Andy, he was absolutely great he was kind courteous and very informative as to what he was doing, thank you very much Andy let’s not forget very neat.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Andy! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
warranty visit
James - Azusa, CA
The repair specialist was on time, personable and efficient.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience with Appliance Repair. Thank you for your time and business.
Great service
Angela - Azusa, CA
Very professional
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with Appliance Repair. We strive to provide excellent and exceptional service! Thank you for your time and business.
Great service
Gloria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Needs fan motor ; ordrng 1 W11032800 (Fan motor), ordrd 1 W11033168 (Harness)"
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Not cooling, found air tower bad and control not responding, replaced air tower,control,thermistor tested unit working properly"
Andy H.
WASHER MAYTAG MVWX655DW1 "Not dispensing water, found water valve bad tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Not cooling in fresh food compartment, replaced harness and control,cover tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Not cooling in fresh food compartment, replaced harness and control,cover tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Not making ice replaced icemaker and fan motor tested unit working properly
Steven W.
WASHER WHIRLPOOL WFW6620HC0 Dispenser sent damaged 2nd time. Please have Whirlpool package this dispenser better. Part out of stock at vendor.; ordrng 1 W11465532 (DISPENSER )
Steven W.
WASHER WHIRLPOOL WTW5000DW0 "Ran diagnostics. Had f7e5, f5e1 error codes. Found worn gear case and wash plate splines, worn splutch, belt, shifter, and basket hub. Customer declined repair at this time. Complete."
Andy H.
DRYER WHIRLPOOL WED5620HW1 Needs control and console ; ordrng 1 W11378949 (CONSOLE W11378949) and 1 W11388040 (CONTROL W11388040)
Andy H.
REFRIGERATOR WHIRLPOOL KRSF505ESS Needs fan not turning ; ordrng 1 W11396715 (FAN W11396715)
Andy H.
DRYER WHIRLPOOL MGD5630HC Needs blower wheel ; ordrng 1 WP697772 (blower wheel)
Andy H.
REFRIGERATOR WHIRLPOOL KRSF505ESS Needs icemaker open thermistor ; ordrng 1 W10873791 (icemaker)
Andy H.
WASHER WHIRLPOOL WTW8000DW5 "Not draining, found pump bad, replaced pump and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Needs cord; ordrng 1 W11238433 (CORD W11238433)
Andy H.
WASHER MAYTAG MVWX655DW1 Unit needs water valve housing advise customer how much customers going to call whirlpool to try to get a concession; ordrng 1 W11127357 (housing)
Steven W.
DRYER WHIRLPOOL MGDB835DW4 Unable to put into diagnostics. Found power cord open. Needs power cord. ; ordrng 1 W10869142 (cord-power)
Andy H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Making noise and legs are bad, replaced compressor kit and legs tested unit working properly"
Steven W.
DISHWASHER MAYTAG MDB4949SHZ0 "Ran diagnostics. Had 6-4, 7-1, 6-1 error codes. Ran test cycle. Wash motor is not running. Found motor harness connector to control came loose from control. Reinserted connector.Needs wire harness.Customer declined repair at this time."
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Needs thermistor kit cover and damper; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10501260 (cover-evap)
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ran diagnostics. Found auger slipping( not engaging bottom coupling. Needs ice container, coupling. Ice container out of stock at vendor.; ordrng 1 W10852956 (spring) and 1 W11109888 (ice-contnr) and 1 WP2220458 (coupling)"
Andy H.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Needs cord no power; schdld next appmnt for 12/28 MON !
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Needs parts for new service bulletin; ordrng 2 02185788 (clamp)s and 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11457241 (DRIP PAN W11457241)
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced FC door assembly. Replaced FC door assembly. Ran ice maker diagnostics. Harvesting and filling properly at this time. Ice door is opening and closing properly.Unit is cooling properly at this time. Complete.
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Found motor pulley split, front seal deformed. Needs motor, blower, front bearing. ; ordrng 1 279827 (MOTOR) and 1 W11035878 (BEARING & SEAL) and 1 WP694089 (WHEEL)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Ran diagnostics. In test # 128 version 8.0. Control not needed.Replaced RC evaporator cover , RC door gaskets, FC drawer rollers, axles. RC doors not lining up. No adjustment on LH RC door. Front leveling legs are stripped, bent. Noisy compressor. ;1 W10865322 (EVAPORATOR- RC) and 1 W10869730 (LEVELER- RH) and 1 W10869731 (LEVELER- LH) and 1 W10903340 (COMPRESSOR ) and 2 WPW10141622 (LEG- LEVELING)s"
Steven W.
RANGE WHIRLPOOL GW397LXUS06 "Per customer, LF and RR burners were igniting before service( keypad replacement ). LF has erratic spark, RR has weak spark. Needs LF, RR orifice holders,needs insulation kit. Needs (2) WPW10407679 holders, (4) WP3368921 screws, WP7002P451-60 insulation per service pointer."
Steven W.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced ice maker, water valve, and adaptor kit per service pointer # W10842568. Ran diagnostics. Reset control. Ran tests # 56, 57, and 45. Harvesting and filling properly at this time. Instructed customer to allow 3 days for ice. Unit is cooling properly at this time. Complete."
Steven W.
DRYER WHIRLPOOL WGD5100HW0 "New drum out of round( defective). Replaced 4 support rollers, idler pulley. Sanded shafts. Tumbling and heating properly at this time. Drum is not needed.Complete."
Steven W.
RANGE WHIRLPOOL GW397LXUS06 Received only one membrane switch. Replaced membrane switch. Oven control is working properly at this time. Oven is working properly at this time. Complete.
Steven W.
DRYER WHIRLPOOL WGD4815EW2 Not tumbling. Found belt was installed upside down causing it to burn. Out of truck stock on repair kit.; ordrng 1 4392065 (REPAIR KIT )
Steven W.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Ran diagnostics. Upper RC, FC LEDs are out. Found FC LED module is open. Replaced FC LED module. All LEDs are working properly at this time. Retightened door handles. Unit is cooling properly at this time. Complete.; used 1 W11462342 (MODULE) from stock"
Andy H.
FREEZER KITCHENAID KRFF507ESS01 "Not cooling frost on left side of fresh food evaporator, replaced control and tested unit working properly"
Steven W.
WASHER MAYTAG model "Ran diagnostics. Had f2e2 contact service error code, clean reminder coming on weekly.Checked ribbon cables- ok. Needs console. ; ordrng 1 W11478524 (UI- FASCIA)"
Andy H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Not dispensing water, found filter bad, advice customer to replace, tested unit working properly"
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Replaced ice maker and diffuser. Ran diagnostics. Damper is opening and closing properly, ice maker is harvesting and filling properly at this time. Unit is cooling properly at this time. Complete."
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Not cooling, found evaporator fan motor bad, replaced motor and tested unit working properly, customer water to unit was leaking, advise customer to replace"
Andy H.
REFRIGERATOR KITCHEN AID KRFF507HPS00 "Not making ice , error code; ordrng 1 W11294907 (icemaker)"
Steven W.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Replaced UI control. Compressor and evaporator fan are running. Instructed customer to allow 24 hours before loading food. Complete.
Andy H.
WASHER WHIRLPOOL MVWC565FW1 "Console not Allied causing the control not to sit right, replaced console and tested unit working properly"
Andy H.
FREEZER KITCHENAID KRFF507ESS01 "Found damper control not working, needs control; ordrng 1 WPW10248595 (control)"