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Local Reviews
for Azusa, CA
Powered by Fluid LOCALGreat service!
Vinson - Azusa, CA
Andy was very knowledgeable about my problem with my refrigerator and fixed it when he returned with all the parts
Response from Appliance Repair Specialist:
Hello Vinson, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Curtious and professional
Gordon - Azusa, CA
Steve got straight to work and reasoned out the cause of my refrigerator problems. It didn't take him long, but he needed to come back with the fix. So he ordered the needed part and had it fixed minutes after he returned. The entire time, I felt he was courteous and professional. Good job, Steve! I wish I could rate higher!
Maria
Maria - Azusa, CA
None
Response from Appliance Repair Specialist:
Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Never again
Matthew - Azusa, CA
Took a week to fix my washer. Left me with no washer for 7 days. Unacceptable
Response from Appliance Repair Specialist:
Hello Matthew, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Awesome
Janet - Azusa, CA
Tyler was super great, I had another guy come and try to fix the fridge but was rude and not helpful. Tyler fixes the problem fast and communicated clearly, Thankyou for making my week!
Response from Appliance Repair Specialist:
Hi Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent
Amy - Azusa, CA
Range
James - Azusa, CA
The understanding of liz in dispatch and the technician knowledge and kindness of both were greay
Response from Appliance Repair Specialist:
Hello James, Thank you for responding to our review request! We very much thank you for your business and positive review. We are happy to hear you had a great experience with our company. We look forward to working with you in the future. Have a great day! Way to go, Tyler!
parts for range oven on hand ,great!
Isabel - Azusa, CA
Response from Appliance Repair Specialist:
Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!
Excellent Service, Under warranty
ODA - Azusa, CA
Technician was very prompt. Was able to evaluate problem and fixed it.
Response from Appliance Repair Specialist:
Hi Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Great service
Gary - Azusa, CA
Response from Appliance Repair Specialist:
Hello, Thank you for taking the time to leave a positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Great Job Tyler!
Andy H.
WASHER WHIRLPOOL WTW5000DW2 Needs control ; ordrng 1 W11116590 (cntrl-elec)
Andy H.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Not draining, found drain hose kinked under sink adjusted hose and tested unit working good"
Andy H.
WASHER MAYTAG MVWB835DW3 "Not filling and not turning on at times, replaced control and water valve tested unit working properly"
Andy H.
WASHER WHIRLPOOL WTW8500BW0 "Leaking and noise, replaced parts listed tested unit working properly"
Andy H.
RANGE WHIRLPOOL KXW9736YSS0 "Switch housing broken, replaced switch housing and tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KDTE234GPS0 "Rack coming off, reinstalled rack and side rails tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Not cooling in fresh side, Replaced thermistor kit and board tested unit working properly"
Andy H.
RANGE KITCHENAID KVUB600DSS0 "Unit makes noise, tighten screw on blower assembly and removed foam from shipping tested unit working properly.
Andy H.
WASHER WHIRLPOOL WTW8500BW0 "Bearing is making noise and leaks ; ordrng 1 W10076270 (screw) and 1 W10118114 (hub,basket) and 1 W10380698 (washplate) and 1 W10435302 (bearing)"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frost in fresh side; ordrng 1 W10864269 (cntrl-elec) and 1 W11033168 (harns-wire)
Andy H.
WASHER MAYTAG MVWC565FW1 "Unit not filling up, repaired pressure switch hose on main control and recalibrated unit and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WTW5000DW0 "Ran diagnostics. No error codes. Found left rear suspension rod came off cabinet. Reinstalled suspension rod. Ran calibration, auto test cycle- passed. Complete."
Steven W.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced FC LED, UI control. Door wiring is ok. Ran diagnostics, harvesting test- passed. Unit is cooling properly at this time. Advised customer to allow 'or ice. Complete."
Steven W.
VENT HOOD KITCHENAID KVUB600DSS3 Replaced blower motor assembly. All fan speeds are working properly at this time. Complete.
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f9e1. Found drain pump jammed . Unjammed pump. Ran diagnostics, calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBSD608ESS00
Tyler F.
WASHER WHIRLPOOL WTW4816FW2 Customer stated the unit will not turn on. Found unit is in suds lock and that is why unit would not start. Calibrated unit and advised customer to switch coal. Tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer stated that the valve is still leaking. Landlord had a video of the leak. Leak is coming from the hose, installer used tephlon tap which is causing the leak. Customer to have installer fix hose."
Tyler F.
FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Removed and replaced main control and fan motor tested all works good at this time.
Tyler F.
FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Ordering main control and fan motor in stock.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Tyler F.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Consumer states that experiencing loud banging Found ice cube stuck in harvest arm. As designed op was experienced.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed spacer pad on left RC door switch contact area. Dispenser is working properly. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found left door switch not closing properly due to left door liner concave. Needs spacer.; ordrng 1 WPW10221048 (spacer)
Steven W.
DRYER MAYTAG MGDB765FW0 "Found open thermal fuse. Replaced thermal. Dryer is ,tumbling properly. Unsafe gas supply line( gas connector going through wall). Advised customer to call licensed plumber. Complete."
Steven W.
M/W OTR KITCHENAID KMHS120ESS1 "Door won’t latch. Found lower interlock in lock position, upper interlock cam came off. Reinstalled interlocks. Door is closing properly. Load tested ok. Advised customer MW is too low( too close to cooktop ). Complete."
Steven W.
DRYER - GAS MAYTAG MGDB725BW0 "Replaced drum and blower belts. Heating, tumbling properly. Gas connector too short, 2nd gas connector in line. Advised to call licensed plumber. Complete."
Tyler F.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that washer is only washing in hot water. Found fill lines were reversed. Fixed and tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRX735SDHZ01 Customer stated that the freezer had some frost and light switch was frozen. Found door was not closed all the way. Fixed frozen switch all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that the ice dispenser is not working. Found auger is frozen. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that the ice dispenser is not working. Found auger is frozen. Fixed and tested all works good at this time.
Tyler F.
COOKTOP KITCHENAID KSCS25FVSS01
Steven W.
DRYER WHIRLPOOL WGD7000DW3 "Replaced drum assembly. Tumbling, heating properly at this time. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Replaced coil pack. Tumbling, heating properly at this time. Job Complete."
Steven W.
WASHER MAYTAG MVWC565FW1
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the wash will not turn on. Found power to the unit but control will not turn on. Ordering main control.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that both compartments are not cooling. Customer has removed everything from fridge so could not get a temp reading. Evaporator has full frost pattern and vent is working to fridge. Customer to put all items back in fridge and monitor. All works good at this time.
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, no gas. Found open gas valve coil. Ned’s coil pack.; ordrng 1 WPW10328463 (coil-valve)"
Steven W.
FREEZER WHIRLPOOL WRF535SWHZ00 Found FC door handle very loose. Reinstalled FC handle. Instructed customer about normal sound levels. Unit is cooling properly at this time. Job Complete.
Steven W.
WASHER WHIRLPOOL WTW4816FW2 "Replaced fill valve. Fill hoses need to be replaced. Fills, agitates, drains, rinses, & spins properly."