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Local Reviews
for Azusa, CA
Powered by Fluid LOCALGreat technician
Johnny - Azusa, CA
Awesome service
Steve - Azusa, CA
My experience with technician Andy, he was absolutely great he was kind courteous and very informative as to what he was doing, thank you very much Andy let’s not forget very neat.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Andy! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Maria
Maria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
warranty visit
James - Azusa, CA
The repair specialist was on time, personable and efficient.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience with Appliance Repair. Thank you for your time and business.
Great service
Angela - Azusa, CA
Very professional
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with Appliance Repair. We strive to provide excellent and exceptional service! Thank you for your time and business.
Great service
Gloria - Azusa, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Frig repair
Liz - Azusa, CA
Took 3 times and 3 weeks to fix😳
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Skilled service
William - Azusa, CA
Andi provides very skilled repair service with considerate suggestions to avoid repeat issues.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very satisfied customer
DiAnne - Azusa, CA
Repairman was courteous and friendly, quickly found the problem and replaced the part. My washer is less than 6 months old so still under warranty.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Vinson - Azusa, CA
Andy was very knowledgeable and fixed it right the first time, this time for a different issue.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Insightful Service
William - Azusa, CA
In addition to fair and professional service, the technician gives insightful and preventive advice tailored to customer's situation.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Technician is awesome
Janet - Azusa, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Elizabeth
Elizabeth - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Honest service with full layman's explanation.
William - Azusa, CA
Andy has serviced my refrigerator before for different reasons and he has always completed the job quickly and professionally and answered my questions so that I was able to understand the issue the refrigerator had been having.
María
Maria - Azusa, CA
Your technician was good, the washer is defective still is washing hot in cold settings
Great service!
Vinson - Azusa, CA
Andy was very knowledgeable about my problem with my refrigerator and fixed it when he returned with all the parts
Response from Appliance Repair Specialist:
Hello Vinson, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Curtious and professional
Gordon - Azusa, CA
Steve got straight to work and reasoned out the cause of my refrigerator problems. It didn't take him long, but he needed to come back with the fix. So he ordered the needed part and had it fixed minutes after he returned. The entire time, I felt he was courteous and professional. Good job, Steve! I wish I could rate higher!
Maria
Maria - Azusa, CA
None
Response from Appliance Repair Specialist:
Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Never again
Matthew - Azusa, CA
Took a week to fix my washer. Left me with no washer for 7 days. Unacceptable
Response from Appliance Repair Specialist:
Hello Matthew, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Awesome
Janet - Azusa, CA
Tyler was super great, I had another guy come and try to fix the fridge but was rude and not helpful. Tyler fixes the problem fast and communicated clearly, Thankyou for making my week!
Response from Appliance Repair Specialist:
Hi Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent
Amy - Azusa, CA
Range
James - Azusa, CA
The understanding of liz in dispatch and the technician knowledge and kindness of both were greay
Response from Appliance Repair Specialist:
Hello James, Thank you for responding to our review request! We very much thank you for your business and positive review. We are happy to hear you had a great experience with our company. We look forward to working with you in the future. Have a great day! Way to go, Tyler!
parts for range oven on hand ,great!
Isabel - Azusa, CA
Response from Appliance Repair Specialist:
Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!
Excellent Service, Under warranty
ODA - Azusa, CA
Technician was very prompt. Was able to evaluate problem and fixed it.
Response from Appliance Repair Specialist:
Hi Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Great service
Gary - Azusa, CA
Response from Appliance Repair Specialist:
Hello, Thank you for taking the time to leave a positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Great Job Tyler!
Steven W.
RANGE - GAS WHIRLPOOL WFG515S0ES1 Ran diagnostics. Found right hinge broken. Needs L & R door hinges( hinge kit ). ; ordrng 1 W10347464 (HINGE KIT)
Andy H.
WASHER WHIRLPOOL WTW8000DW5 "No water, replaced water valve and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WTW5000DW2 2nd new tub was received damaged( crack on top ). Please inspect part before sending to me. 3 count job. Allow 2 1/2 hours.; ordrng 1 W11219115 (TUB- OUTER )
Steven W.
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics. Had f0e5 error code. Cleared error code. Ran quick test cycle. Found dispenser to tub hose leaking at dispenser port. Reinstalled tub hose to dispenser port. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ran diagnostics. In test 1 and 2 thermistors are shorted. Ice maker not completing harvest, facia and fill tube heaters are not coming on, RC drain plugged.Needs HV control, UI control, FC and RC thermistors.Unit MUST be completely defrosted before service for 2 days with doors open.; 1 W10316760 (THERMISTOR ) and 1 W11294907 (ICE MAKER) and 1 W11330971 (UI CONTROL) and 1 WPW10389152 (FAN- EVAPORATOR ) and 1 WPW10675033 (HV CONTROL)"
Andy H.
WASHER WHIRLPOOL CHW9150GW0 "Not going to hi spin, found belt coming apart, replaced belt tested unit working properly"
Andy H.
DRYER WHIRLPOOL WGD49STBW2 "Timer not advancing, replaced timer and tested unit working properly"
Andy H.
WASHER AMANA NTW4630YQ0 "Switch is broken and shakes, replaced switch ,knob, shocks tested unit working properly"
Andy H.
WASHER AMANA NTW4630YQ0 "Switch is broken and shakes, replaced switch ,knob, shocks tested unit working properly"
Andy H.
WASHER WHIRLPOOL CHW9150GW0 Needs belt; ordrng 1 WPW10260319 (belt)
Andy H.
WASHER WHIRLPOOL CHW9150GW0 Needs belt; ordrng 1 WPW10260319 (belt)
Andy H.
WASHER AMANA NTW4630YQ0 Needs switch ; ordrng 1 WPW10450959 (switch-wl)
Andy H.
REFRIGERATOR KITCHENAID KBSN608ESS01 Lights not working and noise from hinge and damper ; ordrng 1 2221296 (air baffle assy) and 3 W10843339 (module)s and 1 WP542638 (grease) and 1 WPW10485980 (hinge-door)
Andy H.
OVEN WHIRLPOOL WEG750H0HZ0 "Not heating, replaced sensor and tested unit working properly"
Andy H.
WASHER AMANA NTW4630YQ0 "Knob is broken with switch and unit shakes, needs switch and shocks ; ordrng 1 W10780048 (suspension) and 1 WPW10453947 (knob)"
Andy H.
WASHER WHIRLPOOL CHW9150GW0 "Not spinning , replaced door switch and tested unit working properly"
Steven W.
OVEN JENN-AIR JJW2430DP00 Ran diagnostics. Has f2e1 error code. Key stuck on control panel.Customer declined repair at this time. Customer to call Jenn-Air.
Steven W.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced upper FC bin, installed adapter kit per service pointer # W10842568. Unit is cooling properly at this time. FC door is closing properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW2 New tub is broken( defective ). Reorder tub.; ordrng 1 W11219115 (TUB- OUTER)
Andy H.
WASHER MAYTAG MVWX655DW0 "Customer states unit sometimes it won’t spin. Removed wash plate it was good but found actuator not working , replaced actuator and tested unit working properly. Advice to run clean washer cycle"
Andy H.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Not draining, found harness to pump not connect all the way ran unit 3 times on drain. Tested unit working properly"
Andy H.
WASHER WHIRLPOOL WTW5000DW0 "Not draining, replaced water pump and tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KBSD602ESS00 Not dispensing ; ordrng 1 W10271509 (motor) and 1 W10769115 (ice-contnr) and 1 WP2318082 (shaft)
Steven W.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ran diagnostics. FC door is closing properly. Needs adaptor kit per service pointer # W10842568, upper FC shelf is warped causing front cover to pop off.; 1 W10864519 (ADAPTOR KIT ) and 1 W11387053 (UPPER FC BIN)"
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f5e1, f5e2 error codes. Cleared error codes. Found lid lock broken. Replaced lid lock. Fills, agitates, drains, rinses, and spins properly. Complete.; used 1 W11307244 (LATCH) from stock"
Andy H.
WASHER WHIRLPOOL WTW5000DW0 Did get part from parts; ordrng 1 WPW10581874 (pump-water)
Steven W.
WASHER MAYTAG MVWB835DC5 "Ran diagnostics. Had f0e5, f2e1 error error codes. Cleared error codes. Hot water in rinse. Found hoses were reversed. Corrected hoses. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Tested water levels. Unit is working properly as designed. Complete."
Andy H.
WASHER WHIRLPOOL WTW5000DW0 Not draining ; ordrng 1 WPW10581874 (pump-water)
Andy H.
REFRIGERATOR KITCHENAID KBSD608ESS00 "Not cooling, found damper not working and air baffle damaged from factory made wrong and light not on, replaced spacer,baffle,light tested unit working properly"
Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f9e1, f8e1, f5e4 error codes. Unit was full of water. Found nails, hair bands, coins in pump filter. Cleaned pump filter. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, & spins properly. Instructed customer to wash small garments in mesh garment bag, check pockets before laundering. Complete."
Andy H.
FREEZER WHIRLPOOL WRF555SDHV01 "Frost, not closing all the way.repaired rails and switch tested unit working properly"
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, replaced thermostat fuse and tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG ART318FFDW06 "Light not turning on, replaced socket and light bulb tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Not cooling fresh food iced up , replaced fan kit tested unit working properly"