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Local Reviews
for Azusa, CA
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William - Azusa, CA
In addition to fair and professional service, the technician gives insightful and preventive advice tailored to customer's situation.
Technician is awesome
Janet - Azusa, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Elizabeth
Elizabeth - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Honest service with full layman's explanation.
William - Azusa, CA
Andy has serviced my refrigerator before for different reasons and he has always completed the job quickly and professionally and answered my questions so that I was able to understand the issue the refrigerator had been having.
María
Maria - Azusa, CA
Your technician was good, the washer is defective still is washing hot in cold settings
Great service!
Vinson - Azusa, CA
Andy was very knowledgeable about my problem with my refrigerator and fixed it when he returned with all the parts
Response from Appliance Repair Specialist:
Hello Vinson, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Curtious and professional
Gordon - Azusa, CA
Steve got straight to work and reasoned out the cause of my refrigerator problems. It didn't take him long, but he needed to come back with the fix. So he ordered the needed part and had it fixed minutes after he returned. The entire time, I felt he was courteous and professional. Good job, Steve! I wish I could rate higher!
Maria
Maria - Azusa, CA
None
Response from Appliance Repair Specialist:
Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Never again
Matthew - Azusa, CA
Took a week to fix my washer. Left me with no washer for 7 days. Unacceptable
Response from Appliance Repair Specialist:
Hello Matthew, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Awesome
Janet - Azusa, CA
Tyler was super great, I had another guy come and try to fix the fridge but was rude and not helpful. Tyler fixes the problem fast and communicated clearly, Thankyou for making my week!
Response from Appliance Repair Specialist:
Hi Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent
Amy - Azusa, CA
Range
James - Azusa, CA
The understanding of liz in dispatch and the technician knowledge and kindness of both were greay
Response from Appliance Repair Specialist:
Hello James, Thank you for responding to our review request! We very much thank you for your business and positive review. We are happy to hear you had a great experience with our company. We look forward to working with you in the future. Have a great day! Way to go, Tyler!
parts for range oven on hand ,great!
Isabel - Azusa, CA
Response from Appliance Repair Specialist:
Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!
Excellent Service, Under warranty
ODA - Azusa, CA
Technician was very prompt. Was able to evaluate problem and fixed it.
Response from Appliance Repair Specialist:
Hi Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Great service
Gary - Azusa, CA
Response from Appliance Repair Specialist:
Hello, Thank you for taking the time to leave a positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Great Job Tyler!
Andy H.
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Not making ice, fill tube iced up removed ice and advice customer to replace filter and will be charged next time for service tested unit working properly"
Steven W.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Deiced frozen RC drain. Replaced evaporator motor/ harness/ thermistor. Secured with foil tape and zip tie. Unit is cooling properly at this time. Complete.
Andy H.
RANGE WHIRLPOOL KXW9736YSS0 "Control housing broken, replaced and tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG550SOHZ1 Customer needs part asap ; ordrng 1 W11175171 (panl-cntrl)
Andy H.
DRYER AMANA NGD4655EW2 "Not heating, repaired door hinge not close right causing unit not to heat tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG525S0HZ1 "Door not closing, Adjusted door and hinge and tested unit working properly, called techline 77251553662"
Andy H.
MICROWAVE OVEN WHIRLPOOL WMH31017HS2 "Not lighting up, replaced parts tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG510S0HS1 Not lighting up replaced burners tested unit working properly
Andy H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Not making ice, replaced ice maker tested unit working properly"
Andy H.
M/W OTR WHIRLPOOL WMH32519HZ4 "Noise, replaced blower motor and control board tested unit working properly."
Andy H.
M/W OTR WHIRLPOOL WMH32519HZ4 Need to order control because of noise ; ordrng 1 W11044727 (cntrl-elec)
Andy H.
MICROWAVE OVEN WHIRLPOOL WMH31017HS2 "Light not turning on ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Andy H.
REFRIGERATOR KITCHENAID KBFN402ESS02 "No cool, replaced compressor and evap tested unit working working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Needs ice maker, ; ordrng 1 W10884390 (icemaker)"
Andy H.
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Ice maker fill tube leaking, repaired fill tube tested unit working properly"
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer compartment is not as cold. Found diffuser in freezer set to max restricting the air flow to refer. Fixed and tested all works good at this time.
Steven W.
REFRIGERATOR KITCHENAID KBFN402ESS02
Andy H.
WASHER WHIRLPOOL WTW5000DW2 Needs control ; ordrng 1 W11116590 (cntrl-elec)
Andy H.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Not draining, found drain hose kinked under sink adjusted hose and tested unit working good"
Andy H.
WASHER MAYTAG MVWB835DW3 "Not filling and not turning on at times, replaced control and water valve tested unit working properly"
Andy H.
WASHER WHIRLPOOL WTW8500BW0 "Leaking and noise, replaced parts listed tested unit working properly"
Andy H.
RANGE WHIRLPOOL KXW9736YSS0 "Switch housing broken, replaced switch housing and tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KDTE234GPS0 "Rack coming off, reinstalled rack and side rails tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Not cooling in fresh side, Replaced thermistor kit and board tested unit working properly"
Andy H.
RANGE KITCHENAID KVUB600DSS0 "Unit makes noise, tighten screw on blower assembly and removed foam from shipping tested unit working properly.
Andy H.
WASHER WHIRLPOOL WTW8500BW0 "Bearing is making noise and leaks ; ordrng 1 W10076270 (screw) and 1 W10118114 (hub,basket) and 1 W10380698 (washplate) and 1 W10435302 (bearing)"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frost in fresh side; ordrng 1 W10864269 (cntrl-elec) and 1 W11033168 (harns-wire)
Andy H.
WASHER MAYTAG MVWC565FW1 "Unit not filling up, repaired pressure switch hose on main control and recalibrated unit and tested unit working properly"
Steven W.
WASHER WHIRLPOOL WTW5000DW0 "Ran diagnostics. No error codes. Found left rear suspension rod came off cabinet. Reinstalled suspension rod. Ran calibration, auto test cycle- passed. Complete."
Steven W.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced FC LED, UI control. Door wiring is ok. Ran diagnostics, harvesting test- passed. Unit is cooling properly at this time. Advised customer to allow 'or ice. Complete."
Steven W.
VENT HOOD KITCHENAID KVUB600DSS3 Replaced blower motor assembly. All fan speeds are working properly at this time. Complete.
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f9e1. Found drain pump jammed . Unjammed pump. Ran diagnostics, calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBSD608ESS00
Tyler F.
WASHER WHIRLPOOL WTW4816FW2 Customer stated the unit will not turn on. Found unit is in suds lock and that is why unit would not start. Calibrated unit and advised customer to switch coal. Tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer stated that the valve is still leaking. Landlord had a video of the leak. Leak is coming from the hose, installer used tephlon tap which is causing the leak. Customer to have installer fix hose."
Tyler F.
FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Removed and replaced main control and fan motor tested all works good at this time.
Tyler F.
FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Ordering main control and fan motor in stock.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Tyler F.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Consumer states that experiencing loud banging Found ice cube stuck in harvest arm. As designed op was experienced.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed spacer pad on left RC door switch contact area. Dispenser is working properly. Unit is cooling properly at this time. Complete.