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Local Reviews
for Azusa, CA
Powered by Fluid LOCALparts for range oven on hand ,great!
Isabel - Azusa, CA
Response from Appliance Repair Specialist:
Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!
Excellent Service, Under warranty
ODA - Azusa, CA
Technician was very prompt. Was able to evaluate problem and fixed it.
Response from Appliance Repair Specialist:
Hi Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Great service
Gary - Azusa, CA
Response from Appliance Repair Specialist:
Hello, Thank you for taking the time to leave a positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Great Job Tyler!
Tyler F.
OVEN KITCHENAID KOSE500ESS02 Customer stated that the oven is not working. Unit has a F6E6 error code for communication lost for appliance manager. Ordering main control in stock.; ordrng 1 W11179310 (ELEC CNTRL)
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced fascia/ heater. Unit was not defrosted. Removed FC door for better defrosting.( ok with customer)
Tyler F.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ00 Customer stated refer is not cooling. Found air leak in refer causing ducts to frost. Found air leak at door seal. Added washer to refer door hinge. Tested all works good at this time. Customer to defrost unit. All works good at this time.; used 1 WP487576 (WASHER) from stock
Tyler F.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the installer just installed and cut the ground off the power cord. Customer has already talked with store and store is going to reimburse customer due to not covered by warranty. Part needs to be transferred.; ordrng 1 WPW10242407 (cord-power)
Tyler F.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the user interface was making any tones. Instructed customer on how to turn sound on and how to set temps. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW7590FW0 "Customer stated water leaking from washer. Water inlet valve requires replacement. Customer has dryer stacked on top of washer, tenant said they will have builders remove, quoted $120 for extra man to remove. PLEASE CONTACT CUSTOMER MAKE SURE DRYER IS DOWN BEFORE SCHEDULING ; schdld next appmnt for 11/14 WED !"
Tyler F.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer stated unit not cooling in both compartments. Previous company replaced evaporator, checked for leaks - none present. Possible that previous company undercharged unit with freon. Measured freon, vacuumed, and charged. All works good this time.; used 6 134A (REFRIGERANT ) from stock"
Steven W.
REFRIGERATOR MAYTAG MSB27C2XAM00 "Found filter housing dripping. Needs filter housing tube; ordrng 1 WPW10394053 (housing)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Ran diagnostics. Found FC evaporator iced up. Found open defrost heater, evaporator fan not running, fascia, fill tube heaters not energizing. Fill tube heater burn out damaged control. Needs heater, HV board, UI, fascia, evaporator motor. Unit will have to be completely defrosted before service; ordrng 1 W10852669 (cntrl-elec) and 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap) and 1 WP12729128 (heater) and 1 WPW10553630 (escutcheon)"
Tyler F.
REFRIGERATOR WHIRLPOOL KSCS25FVMS01 Customer stated that the fridge is not cooling. Found compressor is turning on and off. Needs control board kit.
Tyler F.
OVEN WHIRLPOOL WFG515S0ES1 Customer stated that the oven control melted when using the self clean cycle. Found console was dented and may have made vent not work properly. Fixed console and removed and replaced control. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Customer stated that unit is making a rattling noise when unit is running. Found noise is coming from warning sticker on power cord. Taped warning label down. All works good at this time. No noise.
Tyler F.
REFRIGERATOR WHIRLPOOL JCD2389GES Customer stated that the dispenser will not dispense ice. Found crushed will work but clubbed will not. Found button is broken on switch board and tabs are broken on display. Also when using crushed the dispenser does not shut off. Display part number 61005056 has been discontinued and is one of the parts needed to complete the job. Cannot repair due to discontinued part.
Steven W.
REFRIGERATOR MAYTAG MSB27C2XAM00 "Replaced filter housing, filter housing to valve tubing, door ice maker to valve tubing, removed 90 deg ell from door water to valve tubing. Cleaned condenser. Water tested ok. Unit is cooling properly at this time. Allow 3 days for ice. Complete."
Steven W.
WASHER MAYTAG MVWC565FW0 "Replaced motor, belt. Ran diagnostics. No error codes. Ran auto test cycle. Drain pump is ok. Fills, agitates, drains, rinses & spins properly. Complete."
Steven W.
WASHER MAYTAG MVWC565FW0 "Ran diagnostics. Has f7e7 error code. Draining continuously. Found motor pulley stripped. Needs motor, belt, drain pump. 1 W10876600 (drain pump) and 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated compressor sound when starting up. Adjusted compressor tubing. Instructed customer on normal sound levels. Complete.
Steven W.
RANGE - GAS KITCHENAID KDRS467VSS05 "Found broken door lock latch. Replaced door latch assembly. Cycled door lock. Tested ok.Unit is heating, working properly at this time. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit is cooling now. Ohm’d out thermistor- 11K ( OK ).Replaced jazz board. Programmed control. Ran diagnostics. Damper is opening/ closing properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER ROPER RTW4516FW2 "Ran diagnostics. Had f7e1,f7e7 error codes.Cleared error codes. Found optical sensor blocked by debris. Cleared sensor. Ran calibration, auto test cycle- passed. Advised customer not to use powder detergent. Fills, agitates, drains, rinses,& spins properly at this time. No hot water. Advised to call plumber. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found fill tube heater burnt damaging ice box housing, fill tube. Needs fill tube, ice box, ice maker, valve, heater kit, fill tube heater. ordrng 1 W10811677 (box-ice) and 1 W10815476 (tube-water)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "RC not cooling. Ran diagnostics. Damper, evaporator fan are working. FC is cooling. Return air is clear. Ordering control, bi- metal( harness kit ). orderng 1 WPW10292244 (wire harness) and 1 WPiW10503278 (refer elect cont brd)"
Steven W.
REFRIGERATOR WHIRLPOOL KSSC42QTS17 "Found damper and return air iced up. Deiced return air, damper/ air baffle. Ran diagnostics- damper is working properly at this time. Unit is cooling properly at this time. Advised customer to allow 24 hours before loading food. Complete."
Steven W.
REFRIGERATOR KITCHENAID KRFC302ESS00 Not a recall.SR # 7723187767. Called tech -line. Per tech line FC door is designed to be pulled from the center only. I witnessed customer pulled door from left side. Unit is working as designed.
Steven W.
DISHWASHER WHIRLPOOL WDF760SADM1 "Found air gap plugged with debris. Instructed customer to clean/ check air gap 2 times a year, clean filters every 3 months. Water heater temp is too low. DW is working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW4800BQ0 "Replaced splutch, shifter, drain pump, lid lock. Cleared error codes. Ran calibration, auto test cycle - passed. Tested normal wash. Fills, agitates, drains, rinses,& spins properly. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Flame cuts out in 10 seconds. Found venting restricted. Dryer works when vent is disconnected. Advised customer to call duct cleaning service. Dryer is tumbling, heating properly. Complete."
Steven W.
REFIRGERATOR WHIRLPOOL WRF736SDAM14 "Ran diagnostics. Found fill valve just hums no water. Also fascia is sweating. Needs fascia kit, valve, fill tube heater.; ordrng 1 W10628737 (heater) and 1 W11087201 (heater)"
Tyler F.
WASHER MAYTAG MVWB835DC4 Still could not recreate noise. Customer to wait till it becomes more prominent.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated that unit has power but will not turn on. Found c8 Tyrol is unresponsive and wash plate is stripped. Ordering parts in stock.; ordrng 1 W10752283 (washplate), 72.03, 1 W11116590 (cntrl-elec), 237.17, schdld next appmnt for 10/15 MON !"
Tyler F.
WASHER MAYTAG MVWB835DC4 Customer stated that unit makes a loud scratching sound during the wash cycle. Ran unit through test cycle no error codes. Ran unit on a normal cycle with a full load of towels. Found drain hose is sitting too low and noise may be long fill or when customer is using the water valve can be making noise. Could not replicate all works good at this time.
Steven W.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced FC slides, brackets, gears. FC door is working properly. Advised to pull handle from center only. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. No error codes. Ran auto test cycle, calibration - passed. Tested rinse & spin with load. No noise at this time. Normal sound level. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW4800BQ0 "Ran diagnostics. Had f7e5, f5e1 error codes. Found pressure sensor tube loose . ( control replaced by other company). Corrected tube. Found worn splutch, actuator, lid lock, drain pump. 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator) and 1 WPW10276397 (drain pump assembly)"
Steven W.
maytag washer MVWX655DW1 Ran diagnostics. Had f5e3, f7e1 error codes. Motor just hums. Found capacitor bent. Needs capacitor.; ordering 1 W11158831 (CAPACITOR ), Replaced motor capacitor.ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete.
Steven W.
maytag washer MVWX655DW1 Ran diagnostics. Had f5e3, f7e1 error codes. Motor just hums. Found capacitor bent. Needs capacitor.; ordering 1 W11158831 (CAPACITOR ), Replaced motor capacitor.ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete.
Tyler F.
kitchenaid refrigerator KRFC300ESS01 Customer states ice maker is not working. Found ice maker not cycling. Removed and replaced ice maker W10884390 (icemaker) . Also found low water flow. Customer to replace water filter.
Tyler F.
maytag washer MVWC565FW1 unit would not spin. Found customer was washing a blanket. Cycle tested unit and calibrated all works good at this time.; Job Complete.
Timothy J.
jennair refrigerator JFC2089BEP01 Removed and replaced freezer door. All works good at this time.; Job Complete
Tyler F.
maytag refrigerator MFI2569VEM2 unit shut off for a day and a half and display was not showing but lights were on in the fridge. Then lights on display flashed and then unit came back on. Main control in user interface may be shorted out part number 67006294 but has been discontinued. Unit is unrepairable without that board