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Local Reviews
for Avila Beach, CA
Powered by Fluid LOCALMarilyn
SPARKS - Avila Beach, CA
We are disappointed that our refrigerator (ice maker) is still not producing ice. two months ago we first had Appliance Service Specialists come to check on condensation build up in the freezer section. Your serviceman worked on it, but the problem persisted & with another visit he replaced the gasket. At that time our ice maker was faithfully producing ice. Then we had no water. Then at the next visit, the service man pulled the frig out from the wall & discovered that the water lever on back of frig had been turned off. So he turned it on. Our next call was to report that we had no ice. Meanwhile the service man reported that WE had turned off the water. We had by now told him that neither of us (in our 80s) could move the frig anymore & that we had not turned off a lever located on the back. Appliance Repair Service said they were ordering a new ice maker. George came & checked on our current ice maker, left saying that hopefully we could have ice in 24 hours, & now you report that he said the problem was solved. He had not brought us the new ice maker, as they said they would do. We are not happy, but believe that the service was not stellar, at all. Your company has problems!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
George Y.
OVEN KITCHENAID KEMS378SSS04 Found oven and broil not functioning found tod not functioning Replaced retested check out ok complete no dents or dings cause by tech; ordrng 1 WP8304452 (fuse-thrml)
George Y.
REFRIGERATOR KITCHENAID KBSN602ESS00 Found refrigerator fresh food area temp getting to warm found air baffle not sealing properly reposition retested check out ok complete no dents or dings cause by tech.
George Y.
kitchenaid refrigerator KFXL25RYMS2 Icemaker not making ice. Installed ice maker W10882923 (Icemaker) tested check out ok complete. No dents or dings cause by tech.
George Y.
MAYTAG WASHER MLG2000AWW Found washer door not locking found discoloration next r11 pin connector also found no power to motor wax need to replace board and motor wax and water valve customer does not want to spend any extra money customer going to just buy new stackable completeunit is 15 Year’s oldNo dents or dings cause by tech
George Y.
KITCHENAID REFRIGERATOR KFXL25RYMS2 Found refrigerator ice maker off turn back on ran thrue harvest ok fill water ok check out ok complete. No dents or dings cause by tech
James M.
KITCHENAID REFRIGERATOR KBSN602ESS00 Found unit with inconsistent cooling in refrigerator section. Checked air path and found no obstructions. Order new thermistors, damper and Gemini board. Replaced all parts. Unit powered on as normal and all systems running. No dents, dings, or blemishes on or around unit caused by tech.
George Y.
whirlpool refrigerator WRS970CIDH00 ound refrigerator freezing fresh food bottom crisper fan scroll not spinning properly need to replace ok to order part .office to call customer wen part in.; ordrng 1 W11098695 (fan-scroll), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
George Y.
whirlpool dishwasher KDFE104DSS5 Found dishwasher working intermittently. Removed and replaced the hearness. Noticed that the customer was not filling with jet dry. Also inform customer to push the setting a little harder to make it work, complete. used 1 WPW10612062 (HARNES-WIRE)
George Y.
kitchenaid refrigerator KFXL25RYMS2 Found refrigerator not dispensing water or ice customer change out filter remove had lots of settlement in water need to replace valve ok to order part . ordrng 1 WPW10349187 (valve), Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.
George Y.
maytag washer MLG2000AWW Found washer intermently shuts off 5 minutes bad timer need to replace customer decline at this moment.no dents or dings cause by tech.;
James M.
kitchenaid refrigerator KFXL25RYMS2 Found gasket to freezer failed and is letting in lots of air. Ordering new gasket. Will defrost and install new gasket. Also found ice layer frozen on bottom of freezer coming from drain ; ordrng 1 W10619951 (drain tube) and 1 WPW10714545 (gasket-fip) Replaced gasket and completed seal. Changed out drain tube and found old style “duck bill” drain clogged with debris. Changed out for new style drain via service pointer and unit now drains as intended. No dents, dings, or blemishes on or around unit caused by tech.