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Local Reviews
for Altadena, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 44 customer reviews

Map of Altadena, CA

refrigerator repair/replace 2 valves...under warranty




Review of Appliance Repair Specialist

Juan was very professional and qualified for the repair job.


Map of Altadena, CA

Great Service




Review of Appliance Repair Specialist

Francisco was extremely professional and even took the time to answer my questions about the oven he was repairing. Sounds like it never worked properly from the beginning. Thank you very much, Francisco!


Map of Altadena, CA

Great service




Review of Appliance Repair Specialist

Francisco was diligent in making my washer work. Very honest and dependable.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.


Map of Altadena, CA

Desi




Review of Appliance Repair Specialist

Francisco was friendly and performed repairs efficiently.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Map of Altadena, CA

Service on Maytag lid




Review of Appliance Repair Specialist

Well, Francisco, the repairman, was perfect. He was very professional, friendly, knowledgeable, considerate, and on time! Good people make a good company. Very pleased.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Altadena, CA

Amazing service. Francisco was great!




Review of Appliance Repair Specialist

Francisco was super helpful and patient and really kind. He fixed our problem with ease and also provided really helpful suggestions for the future. Not sure who his manager is, but would want to express to them that he represented the company in a really positive way. Thank you again!


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Francisco at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of Altadena, CA

Professional and experienced repair service. Price is fair.




Review of Appliance Repair Specialist

I've been having issues with my KitchenAid Built in refrigerator. Their customer support referred me to Appliance Repair Specialists. Francisco came over. He worked on the refrigerator carefully and thoroughly. He was neat and courteous. I was very happy with his service.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Francisco at Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Map of Altadena, CA

Francisco is great!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Francisco at Appliance Repair.


Map of Altadena, CA

Thank you.




Review of Appliance Repair Specialist

Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).


Map of Altadena, CA

A real craftsman




Review of Appliance Repair Specialist


We Are Still Waiting for Resolution




Review of Appliance Repair Specialist

The drawer still scrapes but we were told that the repair person would be following up with Jenn Air to see if he could get a replacement drawer or if an entire replacement unit was possible.


Dishwasher




Review of Appliance Repair Specialist

Great Service!


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

It took a few tries to fix the noise our refrigerator was making. Juan was very dedicated, he found the problem, ordered the parts, and kept in touch with us until the issue was repaired. A great person and excellent repair guy.


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

Juan, the technician is great. He understands the problem and is working to fix it. He has ordered parts and kept us informed on his progress.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your refrigerator is up and running. We appreciate your time and business.


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

Juan showed up on time, explained the problem, and fixed it. Very professional.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.


Very Satisfied with the dependable service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great and knowledgeable service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great and knowledgeable service from Francisco




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive to provide awesome service and we appreciate your time and business.


Great




Review of Appliance Repair Specialist

This is the second time we've used him. He's very professional and knowledgeable


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Very contentious worker




Review of Appliance Repair Specialist

Very thorough inspection of machine before repairing


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Francisco arrived on time, diagnosed the problem with my refrigerator right away, and repaired it on the spot. He really knew what he was doing.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Francisco! We strive for such service and are more than glad to know your refrigerator is up and running, thank you for your time and business.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great service!




Review of Appliance Repair Specialist

Francisco was great, knowledgeable , and supportive


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Francisco! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Professional repair service




Review of Appliance Repair Specialist

Punctual efficient knowledgeable and accommodating service


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Good service 2nd service person




Review of Appliance Repair Specialist

Second service person corrected the situation


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. We appreciate your time and business.


Director




Review of Appliance Repair Specialist

Two repair men came out . The first one gave me a quote for $520.00 for the service call and a certain part.. Another repair man came out and used a different part and gave me a quote of $420’00 .Ijust received a change on my credit card for $520.00 . We need to get this fixed as I am. getting ready to file a complaint at consumer Affairs Div at the state level.The repair man that made the repair was outstanding.I just want the money back that I was over charged


Response from Appliance Repair Specialist:

Hi Len, thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. I have escalated this matter to management to rectify your concern. Please give us a call at 661-587-1300. Also, please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to earn that last gold star. We appreciate your time and business.


Andy gave us great service on our 48” range




Review of Appliance Repair Specialist

Job was done with great expertise


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Francisco was the best repair professional we have ever had to diagnose our appliance problem




Review of Appliance Repair Specialist

Again, we were so very pleased with Francisco and also the telephone representatives that we spoke to prior and after our experience.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service. Very prompt




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Defective frig drawer, back in use!




Review of Appliance Repair Specialist

Our new frig from Whirlpool was installed, and only a few days later one of the drawers feel out of its railings. Surprisingly, it is not designed to slide back in easily. Need to take apart with special (hexnut) screwdriver. Had to call in for service, under guarantee of course. Came pretty soon. Work well done. Agreed with me that it was a poor design: how will take apart to I clean? Will escalate the complaint to engineering. Hopefully, there will be a recall, and I'll get two new "easy to clean" drawers. Thank you!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Extraordinary service




Review of Appliance Repair Specialist

We experienced immediate responses to our requests, on-time delivery of service, and complete repair as expected from Maytag. Reputation earned!!


very knowledgeable and kept me informed.




Review of Appliance Repair Specialist

As I said, very knowledgeable, also professional.


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Noises fridge




Review of Appliance Repair Specialist

What a great experience. The company called the day before to confirm. They also texted when the repairman was on his way. Raymond showed up and was very pleasant and professional. He fixed the first issue which was a flap thing with a motor within 15 mins. He also leveled it so that the rattling sound would stop. All in all was great and so happy to have a quite refrigerator!


Response from Appliance Repair Specialist:

Hi Rebecca, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Francisco S.

Francisco S.

WALL OVEN JENN-AIR JMW3430WS02 Ordering parts needed to ensure unit get repaired.; ordrng 1 W10273667 (blower)

Near Giddings Ranch Rd, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD4800XQ4 "Checked unit found squeaking noise, removed and replaced dryer repair kit. Tested ops unit now working properly."

Near Casitas Ave, Altadena, CA 91001
Francisco S.

Francisco S.

OVEN WHIRLPOOL WFG540H0ES1 "Cx stated no bake/broil situation. Set bake and broil no click from control relay. Removed and replaced board, unit now working as intended."

Near Lincoln Ave, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC300ESS Checked temp unit found within specs cx frustrates and states issue is intermittent. Ordering parts to complete repair.; ordrng 1 WPW10746274 (cntrl-elec)

Near E Mendocino St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC300ESS Checked temp unit found within specs cx frustrates and states issue is intermittent. Ordering parts to complete repair.; ordrng 1 WPW10746274 (cntrl-elec)

Near E Mendocino St, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWX655DW2 "Checked unit found no error codes, tested and calibrated. Unit working ok. Leveled unit and explained to cx loading and proper detergent use."

Near Glen Canyon Rd, Altadena, CA 91001
Francisco S.

Francisco S.

OVEN JENN-AIR JJW3830DS03 "Checked unit found unresponsive control panel. Checked connections, all good. Removed and replaced ui console and programmed model # unit now working properly."

Near Luna Ct, Altadena, CA 91001
Juan G.

Juan G.

RESIDENTIAL REFR KITCHEN AID KRSC503ESS00 Replaced both inlet water valves. Checked ops unit is working fine.

Near Boston St, Altadena, CA 91001
Juan G.

Juan G.

WASHER WHIRLPOOL WFW97HEDBD0 "Door bellow is ripped, unit is leaking water through it.; ordrng 1 WPW10237493 (bellow)"

Near New York Dr, Altadena, CA 91001
Francisco S.

Francisco S.

REFIRGERATOR KITCHENAID KRFC300ESS03 Checked unit found ice make connector loose. Repeat connector and tested ops unit now cycling and filling properly.

Near Figueroa Dr, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx stated unit was not cooling at all at some point and stated she defrosted unit fully. When checking unit found unit cooling but some ice build up/condensation build up as well. Gaskets are sealing properly unit also develops frost under ice bin container hitch was cracked by ice now cubes drop onto flooring. Solenoid to crush ice is also inoperable. Ordering parts to complete repair.; ordrng 1 W10670845 (container) and 1 W11195669 (door-ice) and 1 WP2152713 (solenoid)

Near Grandeur Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER MAYTAG MDB7759AWB0 Canceled at door if cx calls back please collect svc fee upfront.

Near N Fair Oaks Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL MODEL Cx stated unit leaks intermittently towards right front of DW. Found loose but on float switch. Tightened but and asked cx to run a few cycles and report any issues.

Near W Pine St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked unit found bins broken and misaligned. They will not allow door to cool properly and unit also building up frost. Informed cx I’d report to extended warranty and not sure if they would cover. If door doesn’t not close properly it can cause cooling and frost build up issues as warm air enters compartment and creates condensation.; 1 W11161915 (bracket) and 1 W11387048 (CENTER BIN) and 1 W11387053 (BIN)

Near Devirian Pl, Altadena, CA 91001
Juan G.

Juan G.

RESIDENTIAL REFR KITCHEN AID KRSC503ESS00 "Per customer unit keeps leaking at ice maker, water leaks through dispenser onto the floor. Ran diagnostics, ice maker thermistor and mechanism checked fine. Filled ice maker, it did not overfill.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"

Near Boston St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL JCB2388DR Checked unit found no water leaks at moment of testing. Cx will consider a new purchase due to age of unit.

Near N Roosevelt Ave, Altadena, CA 91001
Francisco S.

Francisco S.

KITCHEN KITCHENAID KDTE334GPS0 Checked unit found error code 6-1 low water code. Removed incoming hose supply. Found really low water pressure. Asked cx to have plumber inspect pressure because that is the reason her unit is not cleaning properly. Unit checks fine.

Near Rubio Crest Dr, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR AMANA ASI2575FRS00 "Condenser making contact with cabinet, vibration making a lot of sound. Corrected condenser positioning. Wedged rubber spacers between condenser, and cabinet to help dampen vibration. Unit is no longer noisy."

Near Lincoln Ave, Altadena, CA 91001
Juan G.

Juan G.

DISHWASHER KITCHENAID KUDE70FXPA3 Control board not sending voltage to wash motor. Relay on board can be heard clicking on and off. Main control board needs to be replaced. Customer declines repair at this time.

Near Sonoma Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WALL OVEN JENN-AIR JJW8527CAW Checked unit found unit working as it should but screen it’s dark. Removed and replaced board/tested ops unit now working as designed.

Near Alameda St, Altadena, CA 91001
Juan G.

Juan G.

DISHWASHER KITCHEN AID KUDE70FXSS5 "Unit is leaking from the diverter motor area, recommend to replace wash motor sump assembly rather than just the diverter motor. Sump assembly will have both, a new wash motor, and a new diverter. Customer will think about repair."

Near Midwick Dr, Altadena, CA 91001
Francisco S.

Francisco S.

MICROWAVE JENN-AIR JMW3430WS02 Checked unit found fan speed error code. Entered diagnostics and found blower coming on. Found abnormal noise on blower. Will order parts to complete call. Cx wants eta please.; ordrng 1 W10319322 (panl-cntrl) and 1 W10811020 (brkt-suprt) and 1 W10818417 (scale)

Near Giddings Ranch Rd, Altadena, CA 91001
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW2 "F0E5 off balance. Unit was in cancellation mode, drain pump activated. Customer could not stop it. Ran diagnostics, calibrated machine. All ops check fine. Instructed customer not to overload unit, to make sure it’s loaded evenly to prevent unit from getting off balance."

Near Crestford Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWC6ESWW1 "Removed and replaced timer, asked cx to run a few loads."

Near Sunset Ridge Rd, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD5620HW1 Checked unit found loose wire and a bad roller. Re secured wire and removed and replaced dryer repair kit. Unit now checks ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Santa Anita Ave, Altadena, CA 91001
Francisco S.

Francisco S.

LAUNDRY MAYTAG MVWB835DC2 Removed and replaced console & control/ calibrated/ tested ops. Unit now checks ok.

Near Figueroa Dr, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR JENN-AIR JCD2295KES Checked unit found no cool situation. No frost pattern and compressor and both fans running. Amp draw 0.43 / found oil residue on high side tubing line. Tubing no longer available. Informed cx how much it would cost and that the tube is not available.

Near E Altadena Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWC6ESWW1 Timer failed ordering new one.; ordrng 1 WPW10243947 (timer)

Near Sunset Ridge Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Removed and replaced control board & ui board. Unit now checks ok.

Near E Manor St, Altadena, CA 91001
Francisco S.

Francisco S.

FREEZER WHIRLPOOL KSSS48QKX00 "Removed and replaced inverter board, power unit on, compressor came on. Advised cx waiting 24 hours for normal ops."

Near New York Dr, Altadena, CA 91001
Juan G.

Juan G.

MICROWAVE KITCHEN AID KOCE507ESS06 "Uninstalled unit, replaced panel. Tested safety thermostats on door switches harness. Ran diagnostics, all unit’s ops check fine. Re installed unit. Had a though time reinstalling unit, given the cabinet base is not a solid piece of wood. The oven is sitting on wooden slats (pallet style) that interferes with the unit sliding in or out as it should."

Near N Holliston Ave, Altadena, CA 91001
Juan G.

Juan G.

DISHWASHER KITCHENAID KDTM354ESS2 "Replaced sump assembly motor, and drain pump. Ran diagnostics, unit’s ops check fine. Unit is not leaking from anywhere. Customer had to create access to be able to complete repair, customer will also install unit back in place."

Near Midlothian Dr, Altadena, CA 91001
Juan G.

Juan G.

WASHER MAYTAG MVWB765FW1 "Customer removed item stuck under agitator. Unable to check if anything else not visible is under, due to the agitator bolt not coming off. Ran diagnostics unit spins and agitates fine, no odd noises while agitation or spin. Suspension rods are loose, suspension rods need to be replaced. Customer is concerned about agitator bolt not coming off. Customer wants agitator removed to check under. Informed customer for that to happen, agitator and bolt will need to be broken off, if that was to happen, it would also require for gear case to be replaced due to the a piece of the bolt that will remain on gear case’s shaft. Customer declines repair for suspension rods at this time."

Near Fair Oaks Ave, Altadena, CA 91001
Juan G.

Juan G.

RESIDENTIAL REFR WHIRLPOOL WRF535SWHZ02 "Found feeler arm on ice maker not engaging properly. Corrected feeler arm, checked ops, ice maker is working fine."

Near Catherine Rd, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer concern when opening fresh food door, it swings open all the way. Raised both front wheels to lean unit towards the back, to minimize door swinging open too hard. Explained to customer unit’s door hinges don’t have any mechanism that would hold doors open at specific angles. Hinges are basic just holding door in place. Depending on the weight of the items being stored on the door, gravity will tend to swing the door open all the way. Had customer open and close the door after raising the front, customer is satisfied with the outcome."

Near Mountain View St, Altadena, CA 91001
Juan G.

Juan G.

WASHER MAYTAG MVWB865GW0 "F8e1 long fill/no fill. Ran diagnostics, found cold water faucet in the off position. Turned water faucet on, unit is dispensing cold and hot water properly."

Near Reever Way, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWC6ESWW1 Removed and replaced timer and sensing switch. Tested ops unit working ok.

Near Sunset Ridge Rd, Altadena, CA 91001
Juan G.

Juan G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump and motor sump assembly, and heating element. Ran diagnostics, all unit’s ops check fine."

Near W Marigold St, Altadena, CA 91001
Francisco S.

Francisco S.

FREEZER WHIRLPOOL WRF535SWHZ03 Checked unit found really low water press. Cx seems to be on reverse osmosis filtration system which requires 40-60 psi. Cx will call plumber to correct issue and call back if she has further problems. Found proper temp and ice maker cycled fine when testing.

Near W Palm St, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER MAYTAG MGDX655DW2 Checked unit found screw between lip of door and felt seal. Removed screw unit now running smooth. Also found venting issue. Tested unit with air vent test kit. Documented picture of best ruction on sd quick pic file. Advised cx mesh being used on vent is too small and does not allow mLint to be pushed out. Documented with tech line.Sr#7728387228 Austin

Near Bowring Dr, Altadena, CA 91001