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Local Reviews
for Altadena, CA

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 47 customer reviews

Map of Altadena, CA

Amazing job.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Altadena, CA

Excellent Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Map of Altadena, CA

Poorest service experience I’ve ever had.




Review of Appliance Repair Specialist

Ridiculous! a 1hour hold on phone call to talk to someone. First service repair only lasted two hours then returned to same problem. According to Juan ,”It was a defective product”. 2 nd service repair agent said,”I’m sending you a Repair Specialist, they have more experience” Unfortunately, it was Juan G again. I was as disappointed as he was! He never touched the fridge. He ignored my questions by typing a letter into his laptop. He stated,”I have to tell my boss exactly what’s wrong with the fridge”. He asked to take a picture of the model number information inside so I opened the door for him. While taking the photo and typing inside my fridge his greased hair repeatedly rubbed along the inside of my fridge. After several minutes of this, I finally had to ask him if I could please close the fridge and he continue typing outside of it. He silently put away his laptop and said,” There is nothing wrong with the fridge door”. Then he walked out of my house ignoring my questions. I informed him that I was disgusted and was calling the company to report him. I called and waited 45 minutes to speak to his manager. The manager was rude and scheduled another appointment with another technician he had in the area (his words) the following week for 8/14/20 8am-12pm. This was a NO -SHOW! I will contact Home Depot’s Corporate Office for assistance. I’ve never experienced such unprofessional service like this and no one else should have to either.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. If there is anything else we could have done to improve your experience with us, please let us know by emailing custom@ars.repair. We appreciate your time and business.


Map of Altadena, CA

refrigerator repair/replace 2 valves...under warranty




Review of Appliance Repair Specialist

Juan was very professional and qualified for the repair job.


Response from Appliance Repair Specialist:

We are happy you had a pleasant experience with Juan at Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Map of Altadena, CA

Great Service




Review of Appliance Repair Specialist

Francisco was extremely professional and even took the time to answer my questions about the oven he was repairing. Sounds like it never worked properly from the beginning. Thank you very much, Francisco!


Response from Appliance Repair Specialist:

We are happy you had a great experience with Francisco at Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Map of Altadena, CA

Great service




Review of Appliance Repair Specialist

Francisco was diligent in making my washer work. Very honest and dependable.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.


Map of Altadena, CA

Desi




Review of Appliance Repair Specialist

Francisco was friendly and performed repairs efficiently.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Map of Altadena, CA

Service on Maytag lid




Review of Appliance Repair Specialist

Well, Francisco, the repairman, was perfect. He was very professional, friendly, knowledgeable, considerate, and on time! Good people make a good company. Very pleased.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Altadena, CA

Amazing service. Francisco was great!




Review of Appliance Repair Specialist

Francisco was super helpful and patient and really kind. He fixed our problem with ease and also provided really helpful suggestions for the future. Not sure who his manager is, but would want to express to them that he represented the company in a really positive way. Thank you again!


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Francisco at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of Altadena, CA

Professional and experienced repair service. Price is fair.




Review of Appliance Repair Specialist

I've been having issues with my KitchenAid Built in refrigerator. Their customer support referred me to Appliance Repair Specialists. Francisco came over. He worked on the refrigerator carefully and thoroughly. He was neat and courteous. I was very happy with his service.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Francisco at Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Francisco is great!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Francisco at Appliance Repair.


Thank you.




Review of Appliance Repair Specialist

Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).


A real craftsman




Review of Appliance Repair Specialist


We Are Still Waiting for Resolution




Review of Appliance Repair Specialist

The drawer still scrapes but we were told that the repair person would be following up with Jenn Air to see if he could get a replacement drawer or if an entire replacement unit was possible.


Dishwasher




Review of Appliance Repair Specialist

Great Service!


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

It took a few tries to fix the noise our refrigerator was making. Juan was very dedicated, he found the problem, ordered the parts, and kept in touch with us until the issue was repaired. A great person and excellent repair guy.


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

Juan, the technician is great. He understands the problem and is working to fix it. He has ordered parts and kept us informed on his progress.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your refrigerator is up and running. We appreciate your time and business.


Whirlpool Refrigerator Repair




Review of Appliance Repair Specialist

Juan showed up on time, explained the problem, and fixed it. Very professional.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.


Very Satisfied with the dependable service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great and knowledgeable service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great and knowledgeable service from Francisco




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive to provide awesome service and we appreciate your time and business.


Great




Review of Appliance Repair Specialist

This is the second time we've used him. He's very professional and knowledgeable


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Very contentious worker




Review of Appliance Repair Specialist

Very thorough inspection of machine before repairing


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Francisco arrived on time, diagnosed the problem with my refrigerator right away, and repaired it on the spot. He really knew what he was doing.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Francisco! We strive for such service and are more than glad to know your refrigerator is up and running, thank you for your time and business.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great service!




Review of Appliance Repair Specialist

Francisco was great, knowledgeable , and supportive


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Francisco! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Professional repair service




Review of Appliance Repair Specialist

Punctual efficient knowledgeable and accommodating service


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Good service 2nd service person




Review of Appliance Repair Specialist

Second service person corrected the situation


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. We appreciate your time and business.


Director




Review of Appliance Repair Specialist

Two repair men came out . The first one gave me a quote for $520.00 for the service call and a certain part.. Another repair man came out and used a different part and gave me a quote of $420’00 .Ijust received a change on my credit card for $520.00 . We need to get this fixed as I am. getting ready to file a complaint at consumer Affairs Div at the state level.The repair man that made the repair was outstanding.I just want the money back that I was over charged


Response from Appliance Repair Specialist:

Hi Len, thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. I have escalated this matter to management to rectify your concern. Please give us a call at 661-587-1300. Also, please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to earn that last gold star. We appreciate your time and business.


Andy gave us great service on our 48” range




Review of Appliance Repair Specialist

Job was done with great expertise


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Francisco was the best repair professional we have ever had to diagnose our appliance problem




Review of Appliance Repair Specialist

Again, we were so very pleased with Francisco and also the telephone representatives that we spoke to prior and after our experience.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service. Very prompt




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Defective frig drawer, back in use!




Review of Appliance Repair Specialist

Our new frig from Whirlpool was installed, and only a few days later one of the drawers feel out of its railings. Surprisingly, it is not designed to slide back in easily. Need to take apart with special (hexnut) screwdriver. Had to call in for service, under guarantee of course. Came pretty soon. Work well done. Agreed with me that it was a poor design: how will take apart to I clean? Will escalate the complaint to engineering. Hopefully, there will be a recall, and I'll get two new "easy to clean" drawers. Thank you!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Extraordinary service




Review of Appliance Repair Specialist

We experienced immediate responses to our requests, on-time delivery of service, and complete repair as expected from Maytag. Reputation earned!!


Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5620HW0 "Removed and replaced rotor and screw. Tested ops, unit now working as intended."

Near Figueroa Dr, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER MAYTAG MGD6000AW1 Checked unit found broken hinge pins. Removed and replaced hinge and tested ops unit now working as intended.

Near N Holliston Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KUDE40FXPA3 Checked unit found error codes 6-6/6-4. Cx concerned unit was not drying dishes/water leak coming from air gap. Air gap leak was fixed by a relative she explained. Informed her that would be a plumbing issue and would need to be addressed by plumber of. It reoccurs. Removed toe panel and ran test no leaks found underneath. Cx was empty on rinse aid dispenser/ not loading properly. Asked her to run hot water on sink before running unit also advised her to load properly. At the end of test heater came on drawing 7 amps and going down to 4. Unit is working ok at this moment.

Near Meadowbrook Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL KBSD602ESS00 Checked unit found water is turned off. Unit needs to be removed from wall. Informed cx this would be an installation issue. I’d have to charge to uninstall. Advised getting installers out to turn water on.

Near Lilac Canyon Ln, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW4915EW2 Checked out unit. Found leak in between pump and outer tub. Advised cx calling wpl cx service. He will call in if he decides to move forward.

Near Coolidge Ave, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 "Checked home’s water pressure at faucet outside, it checked at 90 psi. Called tech line report and seek advise on how to proceed. Tech line advises water valves on unit are rated to work efficiently at 40 to 60 psi. They advised there is nothing for me to do to correct issue. Customer needs to have home’s water pressure reduced to 40 to 60 psi. Customer needs to contact the water company, or a plumber. Updated original file with manufacturer.SR 7729045227"

Near Boston St, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDFE104DWH4 Found broken wheels on rack adjuster. Ordering parts please RS upon parts arrival.; ordrng 1 W10712394 (adjuster)

Near W Palm St, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cx stated unit has intermittent issue where at times detergent does not get dissolved. Retrieved error codes found f4 e3. Ordering motor and board to resolve issue. ; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)

Near Alta Wood Dr, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Removed and replaced fan assembly with thermistor, secured thermistor to tubing and also set refrigerator to 8 hour defrost timer."

Near Casitas Ave, Altadena, CA 91001
Juan G.

Juan G.

WASHER MAYTAG MHW3505FW1 "F5e3. Door lock constantly trying to activate itself. It locks the door, but does not unlock unless some pressure is applied to the door as it is pulled. Door lock mechanism is faulty. Door lock assembly needs to be replaced.; ordrng 1 WPW10443885 (door lock)"

Near Allen Ave, Altadena, CA 91001
Juan G.

Juan G.

WASHER MAYTAG MVWX655DW2 "F8e1. F7e7. F0e2. F0e5. Cleared error codes. Customer is using old hoses to connect unit to water source, hot water hose missing gasket, it leaks at connection to inlet valve. Customer had hot water off. Removed coins stuck between wash plate and spin basket. Given unit had Oversuds and unbalanced error codes instructed customer on how to load unit, and how much detergent to use. Instructed customer to replace water hoses with new ones, and to turn the hot water on for unit to work properly. Calibrated unit, ran diagnostics, all unit’s ops check fine."

Near Ventura St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBSD606ESS01 Cx stated issue is intermittent. Display goes off and dispenser does not respond. Ordering ui to complete repair.; ordrng 1 WPW10151236 (cntrl-elec)

Near E Calaveras St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL KRFC302ESS00 Checked unit found leak right at water line entering ice maker fill tube elbow. Ordering parts to correct issue. Also cx stated leak caused water damaged. Floor indeed damaged. Referred cx to wpl cx service for further help with floor damage.; ordrng 1 10463203 (tube-water) and 2 12991302 (screw)s and 1 A3223101 (insert) and 1 B5705333 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)

Near New York Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWX655DW1 "Found multiple issues with unit. Gear case leaking oil, weak suspension and tub seems out of shape therefore causes excessive vibration on unit. Ordering parts ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10586077 (basket) and 1 W10748956 (suspension)"

Near W Woodbury Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Checked unit found frost build up on ffc evap. Ordering part to repair. ; ordrng 1 W11033168 (harns-wire)

Near Casitas Ave, Altadena, CA 91001
Francisco S.

Francisco S.

M/W OTR WHIRLPOOL WML55011HS0 "Uninstalled unit, removed and replaced fan. Tested unit is now working as designed. Found installation issues."

Near Pepper Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER WHIRLPOOL MVWB765FW3 Checked unit found found error f7 e9/ f0 e3. Found unit rubbing underneath. Raised legs a bit/calibrated and tested unit now working as designed. Advised cx to not overload unit.

Near Fair Oaks Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER MAYTAG MGDB765FW0 Checked unit found kinked exhaust vent also explained to cx what cycles work best for which type of load. Cleared error code F2 e1. Unit now checks ok.

Near Fair Oaks Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Removed and replaced motor, tested ops no leaks and unit working as designed."

Near Crestford Dr, Altadena, CA 91001
Francisco S.

Francisco S.

M/W OTR WHIRLPOOL WML55011HS0 Checked unit found loud noise on hood fan motor. Order part.; ordrng 1 W11083236 (motor-fan)

Near Pepper Dr, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW9450WW00 Checked unit found bad spin bearing on unit. Tested on diagnostics. Cx will consider repair.

Near El Molino Ave, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTE234GBL0 "Checked unit found broken dispenser. Removed and replaced dispenser, tested ops unit now working as intended."

Near E Loma Alta Dr, Altadena, CA 91001
Francisco S.

Francisco S.

MICROWAVE JENN-AIR JMW3430WS02 "Removed oven from wall, removed and replaced blower and re did the rack kit. Tested ops unit now working as designed."

Near Giddings Ranch Rd, Altadena, CA 91001
Francisco S.

Francisco S.

MICROWAVE WHIRLPOOL KEMS308SSS04 checked unit found bad inverter and magnetron. Transformer also making buzzing noise intermittently. Removed and replaced inverter and magnetron. Unit now heating. Will order transformer and replace it Sr#7729095988Tranforsmer part# W11238401.

Near Monterosa Dr, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD6120HC0 Checked unit found no error codes. Cycled unit it. Is coming on and off as normal. Found vent not properly installed and seems to be obstructed. Advised cx to resolve this two issue because I believe this is their problem.

Near E Manor St, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 "Installed check valve at freezer door water line coupler. Checked ops, water dispenser is working fine at the time of service."

Near Boston St, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 "Unit is leaking from water dispenser, customer informs it drips anywhere from 6 to 10 times throughout the day. Called tech line for advise, tech line advises to install a check valve at door tubing connection. They suspect air in the system.Check valve. 8201815 SR 7729045227; ordrng 1 8201815 (connector)"

Near Boston St, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked unit found neutral wire for heater disconnected. Removed and replaced wiring harness added zip ties to connectors for heater. Removed some water from drain pan to avoid water getting on flooring. Unit now checks ok. Documented with factory.Sr#77290451549 Andy

Near E Calaveras St, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit found error code 4-3. Order parts to complete call; ordrng 1 W10917110 (pump&motor) and 1 W10918994 (cntrl-elec)

Near Crestford Dr, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTE334GPS0 "Checked unit found no issue. Cx stated it is intermittent and the issue that they experience is ui unresponsive at times. Checked power and polarity it checked out ok, ordering ui board.; ordrng 1 W10905153 (console)"

Near La Paz Rd, Altadena, CA 91001
Francisco S.

Francisco S.

WASHER MAYTAG MVWB765FC3 Ordering lid along with hinges/ hinge pins.Sr#7728993387* Steve.; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W11256781 (lid)

Near Pepper Dr, Altadena, CA 91001
Juan G.

Juan G.

REFIRGERATOR KITCHENAID KRFC302ESS02 "Replaced ice maker, center freezer glide assembly, and ice bin magnet. Checked ops, unit is working as designed."

Near Chaparral Ct, Altadena, CA 91001
Francisco S.

Francisco S.

DRYER MAYTAG MGDC400VW "Checked unit found broken door switch, removed and replaced door switch. Tested ops unit now working as intended."

Near N Hill Ave, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cx stated door alarm is intermittent issue. Conducted switches check on diagnostics it all passed. Deli drawer board dry. Contacted tech line they advised replacing harness. Ordering part and RS upon parts arrival.Sr#7728904520 Part#w10512203; ordrng 1 W11170612 (harns-wire)

Near Casitas Ave, Altadena, CA 91001
Juan G.

Juan G.

FREEZER WHIRLPOOL KBFN506ESS01 "Installed ice maker shut off extension, upper fresh food ceiling, (lh), and freezer led assemblies. Checked ops, all unit’s lights, are working properly now. Fresh food doors still check fine after last call."

Near Braeburn Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC300ESS "Checked temp it was again within specs 39 set for 40 degrees. Removed and replaced control and damper, also checked power and polarity they are ok. Unit working as designed."

Near E Mendocino St, Altadena, CA 91001
Juan G.

Juan G.

DISHWASHER MAYTAG MDB4949SHZ0 "Control panel not turning on. Checked dishwasher’s junction box, one of the wires shows signs of arching, the wire nut started to melt. Connected had become loose, not providing proper voltage for unit to operate. Reconnected wires, ran diagnostics. Unit’s ops check fine, unit filled, washed, and drained as designed. Pointed wire and nut to customer. Advised customer not to use the unit, until they (customer) replaces the power cord."

Near Morada Pl, Altadena, CA 91001
Juan G.

Juan G.

WASHER WHIRLPOOL WFW97HEDBD0 "Replaced door bellow. Checked ops, bellow fits fine, door closes properly. Ran a rinse and spin cycle, unit no longer leaking."

Near New York Dr, Altadena, CA 91001
Juan G.

Juan G.

FREEZER WHIRLPOOL KBFN506ESS01 Both fresh food compartment door light switches brackets were loose. Tightened bracket screws. Freezer and led assemblies need to be replaced. Extension plastic piece is missing from ice maker’s shut off arm.; ordrng 1 W11215550 (SHUT OFF ARM EXTENSION ) and 2 W11462342 (LED)s

Near Braeburn Rd, Altadena, CA 91001
Francisco S.

Francisco S.

WALL OVEN JENN-AIR JMW3430WS02 Ordering parts needed to ensure unit get repaired.; ordrng 1 W10273667 (blower)

Near Giddings Ranch Rd, Altadena, CA 91001