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Local Reviews
for Agoura Hills, CA

Appliance Repair Specialist Rated 4.8 out of 5 stars based on 33 customer reviews

Map of Agoura Hills, CA

3rd day was the charm




Review of Appliance Repair Specialist

The repairman was wonderful. The problem was in the scheduling. I was stood up twice, with no communication from the office (I had to call) and almost stood up again, because my 8-noon appt was changed to 11-2, when I was unavailable. Luckily, he came early and the the repair was made. I think your scheduling needs to be "repaired"


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue improving our service! If there is anything else we could have done to earn the last two stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Agoura Hills, CA

Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.


Map of Agoura Hills, CA

Great service




Review of Appliance Repair Specialist

Very good


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Agoura Hills, CA

Efficient, thorough and great price




Review of Appliance Repair Specialist

Efficient, friendly, thorough and knowledgeable. Highly recommend their representatives.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Agoura Hills, CA

Very professional




Review of Appliance Repair Specialist

Called ahead of time to confirm arrival Extremely positive experience Would use again


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Agoura Hills, CA

owner




Review of Appliance Repair Specialist

overall: very knowledgeable tech and excellent service!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Agoura Hills, CA

Great serviceman




Review of Appliance Repair Specialist

Jesus was great. Your company is not so great. Not accommodating customer time request. Expensive trip charge and not updating service person of the specific problem with the appliance so that repair could take place in one visit.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Agoura Hills, CA

Great Service person, Bad office and unfair price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Agoura Hills, CA

Only took 4 appointments




Review of Appliance Repair Specialist

Jesus C (repairman) is wonderful. He does everything he can to make sure you have a great experience and the repair is done to the best of his ability. Very nice gentleman. I wish I could say the same thing about ARS. My first appointment no one showed and custom service was not very friendly in assisting in rescheduling. The second appointment was a quick look that resulted in needing to order a new compactor. Third appointment was pointless - the new compactor that was sent had a big dent and very flimsy. The warehouses should have noticed this prior to putting it on the truck and ordered a new one then. Fourth appointment the compact was in better condition but still had a small dent in the bottom. Once it was installed the panel wouldn’t line up straight. I was tired of having a compactor that didn’t always work, so I told Jesus to just leave the new one. However, Jesus did try several different things to try and fix the alignment but none of it worked. Now I am going to have to call a carpenters to see if they can realign the panel. Overall experience has been frustrating. My compactor is under warranty so I did not have to pay for anything.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Agoura Hills, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great experience




Review of Appliance Repair Specialist

Jesus was great!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Terrific service... very kind




Review of Appliance Repair Specialist

Very professional


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Jesus was great




Review of Appliance Repair Specialist

Very good experience I will ask for him next time I am sure there will be a next time


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service!




Review of Appliance Repair Specialist

Jesus Castonov was courteous efficient knowledgeable and informative. He completed the repair in record time. We hope that if we have additional issues he will be our repairman.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Jesus was so helpful and friendly. I am appreicative of his service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Very reliable




Review of Appliance Repair Specialist

Jesus showed up on time and was very professional


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Quick and competent service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Charles, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Knowledgable & professional tech




Review of Appliance Repair Specialist

Had another appliance company attempt to repair my new oven - the doors were locked from the "self cleaning" mode. They could not.........So Appliance Repair Specialists to the rescue or at least Jesus to the rescue. He used a "MacGyver" method of using the "old coat hanger" trick! Thanks, Jesus, you saved the day!


Response from Appliance Repair Specialist:

Hello Lee, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service Gentleman.




Review of Appliance Repair Specialist

Very knowledgeable, polite, quick resolved the problem


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Totally Professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello ronald, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


a+




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Julie, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Judge




Review of Appliance Repair Specialist

Jesus was spectacular. He completed the service quickly. It was a non-warranty service call. I met him at the previous warranted call. So impressed I used your service on my dime.


knew where the problem was




Review of Appliance Repair Specialist

would like to be sure we get him if we ever need help again


Unhappy Brand New Applicance Failed/So Happy Jesus Fixed It So Quickly




Review of Appliance Repair Specialist

Brand new expensive double oven, quit working after self-cleaning and was out of commission for a week. The Jennaire folks didn't care as much as Jesus did when he came and made sure it was up and running before he left.


Jesus Castanon arrived on time, serviced our Whirlpool (actually twice), and wouldn't stop until all was well. First he had to replalce the bearings




Review of Appliance Repair Specialist

He was polite, helpful with explaining each part of his repair job, and patient with each step along the way. Thank you, Jesus. We will call you back if we need help in the future.


Response from Appliance Repair Specialist:

Hi Joyce, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


prompt and efficient




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Randall, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Jesus provided exceptional service, expertise and executed the repairs or replacements explaining what he was doing and why great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Laurie, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Professional very good at explaining the job.




Review of Appliance Repair Specialist


Careful




Review of Appliance Repair Specialist

On time...good service


Response from Appliance Repair Specialist:

Hi Dennis, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Jason, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!


Acceptable service




Review of Appliance Repair Specialist

Answered my questions and offered solutions.


Response from Appliance Repair Specialist:

Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Bennett




Review of Appliance Repair Specialist

Great service honest guy


Response from Appliance Repair Specialist:

Hello Julie! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!


Amy




Review of Appliance Repair Specialist

Our service representative was Danny Danny he was phenomenal excellence in customer service explanation of problem with expediting the solution friendly disposition and efficient.


Response from Appliance Repair Specialist:

Hi Amy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Danny!


Joe M.

Joe M.

DRYER MAYTAG MGDB765FW0 Sr 7727178126 unit needs igniter ordering two because they are fragile. Customer needs afternoon appointment.; ordrng 2 279311 (IGNITER)s

Near Fenworth Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

RANGE JENN-AIR JGRP536WP00 Replaced burner heads unit is functioning as designed.

Near Triunfo Dr, Agoura Hills, CA 91301
Alejandro C.

Alejandro C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Found the unit not cooling,replace compressor and dryer,charge refrigerant and check condenser compressor and refrigerator fan motors running"

Near Rigger Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

REFIRGERATOR WHIRLPOOL WRF757SDHZ00 Doors are not shutting. On inspection found unit is not shutting correctly due to a misshaped door gasket. After heating gasket with a heat gun unit began to function as designed. Job complete.

Near Triunfo Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

MICROWAVE JENN-AIR JMW2430DP01 Unit had a f1 e2 error code indicating that it had a shorted board or stuck keypad. Replaced control panel unit is now functioning as designed. Job complete.

Near Park Vista Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDFE104HPS0 Units door won’t close. On inspection found units door won’t close due to door being in the wrong slit on the hinge. After realigning door into correct position unit began to close. Job complete.

Near Lewis Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Unit needs a compressor. Sending a sealed system tech.

Near Rigger Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

RANGE KITCHENAID KSGG700ESS1 Replaced burner head and burner caps unit is now functioning as designed. Job complete.

Near Promontory Pl, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN KITCHENAID KSGG700ESS1 Replaced boards unit is now functioning as designed. Job complete.

Near Mainmast Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

RANGE JENN-AIR JGRP536WP00 Units burners are making a pungent smell. Ordering burners.; ordrng 2 W10364850 (burnr-top)s and 1 WPW10282515 (burnr-head) and 1 WPW10320937 (burnr-top)

Near Triunfo Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

DRYER MAYTAG MGDB765FW0 Unit not heating ordering parts.; ordrng 1 WP338906 (sensor) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)

Near Fenworth Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

MICROWAVE KITCHENAID KEMC378KSS01 Unit is not heating due to a bad magnetron.; ordrng 1 WP4375424 (magnetron)

Near Wagon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR AMANA ARB2557CSL Unit has a bad damper motor causing it to freeze the fridge section. Ordering part.; ordrng 1 67003411 (damper gea)

Near Wagon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ Units is dented in the back which is causing I believe is cause of water valve not functioning correctly. Replaced water valve unit is now functioning as designed. Job complete.

Near Rainbow View Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ Units is dented in the back which is causing I believe is cause of water valve not functioning correctly. Replaced water valve unit is now functioning as designed. Job complete.

Near Rainbow View Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL WTW5000DW2 Units control would not power on. Tested power cord found it was supplying 120 volts to control. Replaced control unit is now functioning as designed. Job complete.

Near Skyview Way, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER MAYTAG MDB8989SHZ0 Units gasket was not sealing. Replaced gasket unit is now functioning as designed. Job complete.

Near Rainbow Crest Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN KITCHENAID KSGG700ESS1 Units control is causing unit to not stay on and gives error codes ordering parts.; ordrng 1 W11034208 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)

Near Mainmast Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL WTW5000DW2 Units control would not power on. Tested power cord found it was supplying 120 volts to control. Replaced control unit is now functioning as designed. Job complete.

Near Skyview Way, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER MAYTAG MDB8989SHZ0 Units gasket was not sealing. Replaced gasket unit is now functioning as designed. Job complete.

Near Rainbow Crest Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN KITCHENAID KSGG700ESS1 Units control is causing unit to not stay on and gives error codes ordering parts.; ordrng 1 W11034208 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)

Near Mainmast Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN WHIRLPOOL KODE507ESS04 Unit will not reach target temperature due to the control panel and sensor not reading the correct temperature. Ordering parts.; ordrng 1 W10859573 (sensor) and 1 W11093251 (panl-cntrl)

Near Fairhaven Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

RANGE KITCHENAID KSGG700ESS1 Units burner head and cap are causing gas to not properly move through unit. Ordering part.; ordrng 1 W10495853 (burnr-head) and 1 W10876582 (cap-burner)

Near Promontory Pl, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTM504EPA2 Replaced controls and drain pump unit is now functioning as designed. Job complete.

Near Grey Rock Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 U it’s ice maker and fan are making noise. Customer needs Saturday appointment.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11232541 (icemaker)

Near Dovetail Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

MICROWAVE KITCHENAID KEMC378KSS01 Replaced fuse and unit began to function as designed. Job complete.

Near Wagon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

MICROWAVE KITCHENAID KEMC378KSS01 Scott 7726961891 unit has a bad fuse somewhere. Called techline and ordered all fuses but will only need one.; ordrng 1 4375279 (thermostat) and 1 4375281 (thermostat) and 1 4454949 (block-fuse) and 1 WP4375321 (fuse)

Near Wagon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

FREEZER WHIRLPOOL KRFF507HPS00 Replaced right bracket. Unit is now functioning as designed. Job complete.

Near Lake Vista Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN KITCHENAID KEMC378KSS03 Replaced glass unit no longer has broken glass in it. Job complete.

Near Kanan Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDFE104HWH0 "Unit is leaking water in between the inner door and the lower seal. Ordering parts.; ordrng 1 W10908291 (door-inner) and 1 W10909089 (lower seal,bottom)"

Near Acadia Ave, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor and pump assembly unit is now functioning as designed. Job complete.

Near Liberty Canyon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER MAYTAG MHW5100DW0 Helper not available. Need a helper.; saved tckt

Near Vejar Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTM354DSS5 Replaced boards unit is now functioning as designed. Job complete.

Near Strawberry Hill Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDFE104HWH0 "Unit is leaking water in between the inner door and the lower seal. Ordering parts.; ordrng 1 W10908291 (door-inner) and 1 W10909089 (lower seal,bottom)"

Near Acadia Ave, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor and pump assembly unit is now functioning as designed. Job complete.

Near Liberty Canyon Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER MAYTAG MHW5100DW0 Helper not available. Need a helper.; saved tckt

Near Vejar Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDTM354DSS5 Replaced boards unit is now functioning as designed. Job complete.

Near Strawberry Hill Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN KITCHENAID KEMC378KSS03 Unit has glass that is physically cracked. Ordering part will return next week when part come is.; ordrng 1 WP4449253 (glass-door)

Near Kanan Rd, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER KITCHENAID KDFE104HWH0 "Unit is leaking water in between the inner door and the lower seal. Ordering parts.; ordrng 1 W10908291 (door-inner) and 1 W10909089 (lower seal,bottom)"

Near Acadia Ave, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER MAYTAG MHW5100DW0 Helper not available. Need a helper.; saved tckt

Near Vejar Dr, Agoura Hills, CA 91301