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Local Reviews
for Agoura Hills, CA

Rated 4.8 out of 5 stars based on 4 customer reviews

Map of Agoura Hills, CA

Great service!





Response from Appliance Repair Specialist:

Hi Jason, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!


Map of Agoura Hills, CA

Acceptable service




Answered my questions and offered solutions.


Response from Appliance Repair Specialist:

Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Agoura Hills, CA

Bennett




Great service honest guy


Response from Appliance Repair Specialist:

Hello Julie! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jesus!


Map of Agoura Hills, CA

Amy




Our service representative was Danny Danny he was phenomenal excellence in customer service explanation of problem with expediting the solution friendly disposition and efficient.


Response from Appliance Repair Specialist:

Hi Amy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Danny!


Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC400ESS0 Customer states that unit is not making ice. Checked unit and found the icemaker not cycling. Removed icemaker and installed new icemaker. Assembled unit and icemaker completed harvest. Unit is now working as designed.

Near Sandtrap Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states that unit left door not self closing. Checked unit and door is not closing properly. Removed door and dissembled the closer and adjusted 1/4 turn. Assembled unit and tested. Unit is now working as designed.

Near Hot Springs Pl, Agoura Hills, CA 91301
Jesus C.

Jesus C.

WASHER MAYTAG MVWX700XL2 "Customer state that unit stops and randomly selects other cycles. Ran diagnostics and found several error codes. Tested F7-E7 and passed. Ran test F7-E1 and during the spin cycle unit stopped also the light started flashing. Called techline and tested the actuator. Advice to replaced if unit kept on stopping. Ordered part. tested and passed Ran Test 3 drive system passed per code F7-E7 Motor winding at 4.7 ohms. Capacitor 47.9 uf F7-E7 Motor unable to reach target rpm F7-E1. Basket speed fault F0-E2. Oversuds condition detected Sr 7723375515, WPW10006355; ordrng 1 WPW10006355 (actuator) Cleared codes and unplugged unit. Tilted unit had removed shield and actuator. Installed new actuator and assembled unit. Ran diagnostics and passed. Unit is now working as design."

Near Weeping Willow Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

WASHER MAYTAG MVWX700XL2 Customer state that unit stops and randomly selects other cycles. Ran diagnostics and found several error codes. Tested F7-E7 and passed. Ran test F7-E1 and during the spin cycle unit stopped also the light started flashing. Called techline and tested the actuator. Advice to replaced if unit kept on stopping. Motor drive system passed per code F7-E7Motor winding at 4.7 ohms. Capacitor 47.9 ufF7-E7 Motor unable to reach target rpmF7-E1. Basket speed faultF0-E2. Oversuds condition detected WPW10006355. ordrng 1 WPW10006355 (actuator)

Near Weeping Willow Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KBSN608EPA01 Customer states that unit is displaying over temp. Checked unit and found the liner separated on the upper side of the freezer side and fresh food section. Called techline and advice to seal liner with silicone. Also used perma gum on both the corners of door gaskets. KevinSr#7723349819Silicone white482338Clear8201711

Near Foothill Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DRYER ELECTRIC MAYTAG MVWB835DW0 Customer states that unit is skipping time. Checked unit and ran diagnostics no error codes found. Unit passed diagnostics. Unit is working as design.

Near Evita Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTE334DSS0 Calling customer and no answer. ; saved tckt

Near Old Mill Creek Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KUDS30IXSS7 "Customer states that unit had smoke coming out from panel. Checked unit and removed front panel, found the control board burnt, wiring also burnt. Called safety line ran some test on electrical pigtail. Tested the heating element and it’s ohming out good. Ordering parts. KathySr 7723290668; ordrng 1 W10619006 (latch-door) and 1 W10871221 (harns-wire) and 1 W11035586 (cntrl-elec) and 1 WPW10480715 (door-inner) and 1 WPW10500175 (panel-cntl)"

Near Davids Rd, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTE334DSS0 Customer states that unit racks are burnt. Checked unit and ran diagnostics found error code. Diagnostic passed. Unit racks and rusted and need to be replaced. Order parts. Removed racks and installed new racks. Unit is working as design.

Near Old Mill Creek Ln, Agoura Hills, CA 91301
Kenneth M.

Kenneth M.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Installed control panel, baffle, and thermistor. Unit is operational and customer approves operation. No dings, scratches, dents, or scrapes."

Near Lake Vista Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DRYER WHIRLPOOL WGD4815EW2 Customer states that unit is making a grinding noise. Checked unit and found the idler wheel screeching. Removed top panel and removed drum. Also found the motor bracket off and installed bracket back in place. Cleaned out lint on unit and assembled kit. Assembled unit and tested. Unit is working as design.

Near Conejo View Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DRYER MAYTAG MGD3500FW0 Customer states that the unit takes too long to dry clothes.. I checked unit and ran diagnostics I found error codes. Cleared error codes and unit passed. Adviced customer to have vent checked. Unit is working as design.F4-E3 Restricted air flowF2-E1 Stuck button

Near Wagon Rd, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DISHWASHER JENN-AIR JDB9600CWS90 Customer states that unit is not draining and has a smell. Checked unit and tested. Ran cycle and it’s draining properly. Adviced customer to use affresh tablets and use vinegar. While at customers home didn’t smell anything out of the ordinary. Unit is working as design.KevinSr#7723228919Affresh tabletsVinegar Mechanical operation normal

Near Balkins Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTE334DSS0 Customer states that unit racks are burnt. Checked unit and ran diagnostics found error code. Diagnostic passed. Unit racks and rusted and need to be replaced. Order parts. 8-1 slow drain; ordrng 1 W10728863 (dishrack) and 1 W11023966 (dishrack) and 1 WPW10275189 (dishrack)

Near Old Mill Creek Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part. Pulled unit out and removed inverter. Installed new inverter and assembled unit. Ran test 4 and it passed. Unit is now working as design.

Near Luis Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer states that unit door are separating. Checked unit and the top of both door liners are separated. Ordered parts. Removed doors and installed new doors removed handles and installed on new door. Unit is now working as design.

Near Gadshill Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL GX2FHDXVB04 Customer states that the unit is not cooling in the fridge food section. Check unit and found the evaporator Iced over on the freezer side. Remove door drawers and evaporator cover. Defrosted all the ice with steamer and replaced thermistor. Assembled unit and tested. Customer paid for labor and call $205.00 per credit card. Unit is working as design.

Near Country Glen Rd, Agoura Hills, CA 91301
Kenneth M.

Kenneth M.

REFRIGERATOR KITCHENAID KBSN608ESS01 Pulled data loggers and checked temps. Found freezer temps ranging from 0 to –20 at the coldest points. Giving an average temp of around -8 degrees. And fridge temps with max temps at 64-41 degrees. With a fridge average of 49 degrees. Found unit cooling properly in freezer but not fridge. Ordering damper. Control panel and thermistor. Did not reschedule due to part availability ; ordrng 1 W10798007 (contrl-box) and 1 WP2188820 (thermistor) and 1 WP2221296 (air-baffle)

Near Lake Vista Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part.; ordrng 1 W11087200 (invrtr-box)

Near Luis Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

RANGEHOOD WHIRLPOOL WRF560SEYM05 "Customer states that unit icemaker not working. Checked unit and found the freezer evap cover iced up. Also found fan not turning due to ice. Ran diagnostics and passed. Removed ice and tested icemaker. Found the house valve closed and dispensing water. Turn valve on and tested dispenser, icemaker. Unit is now working as design."

Near Oakpath Dr, Agoura Hills, CA 91301
Kenneth M.

Kenneth M.

REFRIGERATOR KITCHENAID KBSN608ESS01 Installed data loggers in fridge and freezer. Rescheduled customer for Wednesday; scheduled next appmnt for 10/10 WED

Near Lake Vista Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customers states that door is not closing on its own. Checked unit and lower the front wheels. Door is now closing properly. Also customer states that unit is making a squeaking noise. At the time of service I didn’t hear anything coming from unit. Unit is working as designed.

Near Revere Way, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

kitchenaid microwave KMHC319ESS3 Customer states that unit is not powering on. Checked unit and fuse was blown. Replaced fuse and unit power on. Placed a cup of water and unit not heating. Removed unit from cabinet and opened cover. Found the capacitor leaking. Replaced cap, magnetron and diode. Tested unit and assembled. Uni tis now woking as designed; used 1 W10138793 (FUSE)

Near Wheelhouse Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

kitchenaid oven KOSE500ESS03 Customer states that unit is not heating. Checked unit and no error codes. Advices customer to preheat unit for 20 minutes before placed food in it. Unit is woking as designed

Near Timberlane St, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool washer MVWB980BW0 Customer states that unit is leaking. Pulled unit out and tilted. Inspected and found water residue on rotor. Removed washplate, basket and rotor assembly. Re-installed new bearing kit. Assembled unit and passed. Advice customer to unit till adhesive completely dries. Unit is working as designed.

Near Gadshill Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator WRT541SZDW00 Customer states that unit door it's not closing. Checked unit and found door not fully closing. Raise the front feet and door is now closing. Unit is now woking as designed; Job Completed.

Near Revere Way, Agoura Hills, CA 91301
Jesus C.

Jesus C.

kitchenaid dishwasher KDTE334GPS0 Customer states that unit upper rack came off. Checked unit and found the left side track weld broke. Removed rack and pulled unit. Placed skid in floor and pulled unit out. Removed tracks and installed new rack W11259786 (Track)s. Placed rack back and ran diagnostics. Unit is woking as design

Near Colina Vista St, Agoura Hills, CA 91301
Jesus C.

Jesus C.

maytag dryer MGDB980BW0 Customer states that unit is not heating. Checked unit and found the coils not working. Gave customer quote and approved. Removed front panel and bulkhead. Removed coils and installed new coils. Assembled unit and smelled gas. Found the gas line loose on both connections. Assembled unit and tested. Unit is now working as design. Customer paid on iob# 208755; used 1 279834 (2 COIL GAS VALVE SET)

Near Gadshill Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool washer MVWB980BW0 Customer states that uni is noisy. Checked unit and found bad bearing. Gave customer quote and approved. Removed washplate and basket. Removed rotor, stator and bearings. Installed new bearing kit and assembled unit. Ran diagnostics and passed. Customer paid for call, labor and part $660.59 per credit card. Unit is working as design.

Near Gadshill Ln, Agoura Hills, CA 91301
Jesus C.

Jesus C.

WHIRLPOOL REFRIGERATOR MFI2568AES Leaking water Found ice maker leaking and clumping ice inside ice bucket Need to order parts ; ordrng 1 W10583817 (icemaker), Customer states that unit is leaking water. Found the icemaker not completing cycle and staying in the fill tray position causing overflow of water. Removed icemaker and installed new one. Cycled unit and tray filled. Unit is working as designed

Near Cottonwood Grove Trail, Agoura Hills, CA 91301
Jesus C.

Jesus C.

WHIRLPOOL REFRIGERATOR W8RXEGMWS03 Customer states that unit is not cooling properly. Checked unit and found the right upper side gasket on refrigerator open. Placed a plastic spacer to raise door. Also sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)

Near Lewis Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

kitchenaid oven KEBK276SSS04 Broiler is not working Found broken heater Need to order parts and rs call ; ordrng 1 WP8304602 (shield-ht) and 1 WP9760774 (elmnt-brol), Replaced heater element and shield Reinstall door Test unit and broiler is working and heating properly ; Job Completed

Near Cangas Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

kitchenaid refrigerator KRFC704FSS00 Called tech line and need to order parts Need to rs call ; ordrng 1 W11167902 (EVAP COVER ) and 1 W11169516 (CONTROL), Defrosted evaporator cover using steam gun Replaced and install new evap cover and main control Reinstall unit Unit started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Complete

Near Lookout Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

kitchenaid refrigerator KSSC48FTS02 Unit is not cooling Found leak on evap section Need to order parts and do a complete sealed system ; ordrng 1 2307566 (tube), 12 yr warr on ss parts, 1 W10388653 (tube),1 W10528578 (tube), 1 W10629033 (inverter box), 1 W10841139 (compressor) and 1 WP2306094 (evaporator), 1 WPW10140162 (heater), 28.47,1 WPW10143759 (dryer), Not cooling Completed sealed system repair No floor or cabinet damage Power unit up and compressor kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Completed

Near Middle Crest Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

KITCHENAID DISHWASHER KDTE254ESS2 Upon arrival, removed and replaced the Pump Drain. Notice Bad smell and water underneath the filter. Advised client that water is always going to be underneath the filter sump housing and it is normal Ran a test cycle and unit completed with no error codes showing Advised client to run hot water 1st and also to use affresh once a month to clean dishwasher Advised client to leave door open when not being used Unit is working and draining properly.

Near Stonecrest Dr, Agoura Hills, CA 91301
Jesus C.

Jesus C.

maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use

Near Yerba Seca Ave, Agoura Hills, CA 91301
Danny G.

Danny G.

maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use.

Near Yerba Seca Ave, Agoura Hills, CA 91301