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Local Reviews
for Agoura Hills, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 52 customer reviews

Map of Agoura Hills, CA

Excellent Service




Review of Appliance Repair Specialist

Excellent experience!


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Agoura Hills, CA

Top of the line service




Review of Appliance Repair Specialist

Great guy- polite, well spoken, knowledgable and knows his craft. He came right on time and diagnosed the issue with the oven immediately. Truely recommended


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Isidro! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.


Map of Agoura Hills, CA

Terrific Service




Review of Appliance Repair Specialist

Danny was knowledgeable, quick, respectful of health precautions, and made sure we were pleased.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Map of Agoura Hills, CA

Disappointed!!




Review of Appliance Repair Specialist

Before he came drum was spinning, after he left tried to use it & the drum would not spin!!!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Agoura Hills, CA

Technician Great - Timeline Not Great




Review of Appliance Repair Specialist

Our manufacturer contracted with ARS to complete the repair. We gave all of the necessary information to the manufacturer, and again to ARS in the initial call. First appointment for a technician to come out was 10 days out. The day before the appointment, ARS called to say parts were ordered and they wouldn't be in until the following Tuesday, can we reschedule for then? Chose to have ARS come out anyways, as we weren't sure the right parts were ordered and didn't want to delay longer. Appointment was scheduled from 12-3, Technician arrived at 5:08. Technician listened to what happened, decided what was going on, and said the parts on order were not all correct. Additional parts needed were not local and would not have until the following Friday. 15 minutes after he arrived, he was on his way to the next customer. A week later, service tech calls to ask if anyone will be around to assist in removing the oven as he doesn't have the oven jack. We let him know someone will be there to help. He arrives in the service window this time, completes the repair, and the oven is working again. Technician was friendly and knowledgeable. Wish the company had had us speak with a tech in the first place as he did not need to come to our house to diagnose the issue. Could have saved time and money for all.


Response from Appliance Repair Specialist:

Hello Ryan! Thanks for your words and the time you've taken to leave a comment. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Agoura Hills, CA

Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Agoura Hills, CA

Would highly recommend




Review of Appliance Repair Specialist

He assessed and fixed the problem with our refrigerator quickly. Very nice and professional.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.


Map of Agoura Hills, CA

Friendly & Fast




Review of Appliance Repair Specialist

He was awesome! Very friendly and efficent and fixed my fridge.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Agoura Hills, CA

Amazing service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide amazing service and we appreciate your time and business.


Map of Agoura Hills, CA

Review




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service, very professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Excellent repair tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Danny was on time, polite, knowledgeable and clean. He did a great job and made sure that everything working fine. He is the best.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Danny at Appliance Repair and are more than glad to know your appliance is up and running.We appreciate your time and business.


They came 4 times and device isnt working yet




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Great service quality tech.




Review of Appliance Repair Specialist

Tech Joe was great he is professional and knowledgeable with his craft.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Joe at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


They came 4 times and device isnt working yet




Review of Appliance Repair Specialist

This is the worst company to have to work with, they came 4 time to our house with no parts to fix even after the know what they needed. the managers are very rude. they cancelled visits. and much more. use any company but them. unfortunately I had to use them due to warranty from the manufacture.


Response from Appliance Repair Specialist:

Hi Joseph, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.


Great service quality tech.




Review of Appliance Repair Specialist

Joe is a class A tech. He is welcome here anytime. Professional, clean and knowledgeable. Thank you Joe.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Joe_. Hope to work with you in the future!


on time and knowlegable




Review of Appliance Repair Specialist

Perfect service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Cindy




Review of Appliance Repair Specialist

Joe was great. Knowledgeable, nice and a great guy all around.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


3rd day was the charm




Review of Appliance Repair Specialist

The repairman was wonderful. The problem was in the scheduling. I was stood up twice, with no communication from the office (I had to call) and almost stood up again, because my 8-noon appt was changed to 11-2, when I was unavailable. Luckily, he came early and the the repair was made. I think your scheduling needs to be "repaired"


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue improving our service! If there is anything else we could have done to earn the last two stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Very good


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Efficient, thorough and great price




Review of Appliance Repair Specialist

Efficient, friendly, thorough and knowledgeable. Highly recommend their representatives.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Very professional




Review of Appliance Repair Specialist

Called ahead of time to confirm arrival Extremely positive experience Would use again


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


owner




Review of Appliance Repair Specialist

overall: very knowledgeable tech and excellent service!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great serviceman




Review of Appliance Repair Specialist

Jesus was great. Your company is not so great. Not accommodating customer time request. Expensive trip charge and not updating service person of the specific problem with the appliance so that repair could take place in one visit.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great Service person, Bad office and unfair price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Only took 4 appointments




Review of Appliance Repair Specialist

Jesus C (repairman) is wonderful. He does everything he can to make sure you have a great experience and the repair is done to the best of his ability. Very nice gentleman. I wish I could say the same thing about ARS. My first appointment no one showed and custom service was not very friendly in assisting in rescheduling. The second appointment was a quick look that resulted in needing to order a new compactor. Third appointment was pointless - the new compactor that was sent had a big dent and very flimsy. The warehouses should have noticed this prior to putting it on the truck and ordered a new one then. Fourth appointment the compact was in better condition but still had a small dent in the bottom. Once it was installed the panel wouldn’t line up straight. I was tired of having a compactor that didn’t always work, so I told Jesus to just leave the new one. However, Jesus did try several different things to try and fix the alignment but none of it worked. Now I am going to have to call a carpenters to see if they can realign the panel. Overall experience has been frustrating. My compactor is under warranty so I did not have to pay for anything.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great experience




Review of Appliance Repair Specialist

Jesus was great!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Terrific service... very kind




Review of Appliance Repair Specialist

Very professional


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Jesus was great




Review of Appliance Repair Specialist

Very good experience I will ask for him next time I am sure there will be a next time


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service!




Review of Appliance Repair Specialist

Jesus Castonov was courteous efficient knowledgeable and informative. He completed the repair in record time. We hope that if we have additional issues he will be our repairman.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Jesus was so helpful and friendly. I am appreicative of his service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Very reliable




Review of Appliance Repair Specialist

Jesus showed up on time and was very professional


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Danny G.

Danny G.

M/W OTR KITCHENAID KHMS155LWH0 Broken door panel Part is no longer available,discontinued.

Near Bertrand Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

WASHER WHIRLPOOL WTW7500GC2 Unit won’t complete a whites cycle Ran a self test cycle and found off balance error code Advised client to show me how much soap she is using and how she’s loading the machine Noticed that client is just throwing load in I advised that this washer machine will go off balance if the load is not loaded properly Showed client how to load washer machine and she’s using the right amount of soapRan a whites quick wash with a small load Unit completed cycle with no issue and it’s spinning properly Advised client to clean washer once a month Calibrated washer and unit is working properly

Near Watertree Ct, Agoura Hills, CA 91301
Danny G.

Danny G.

OVEN WHIRLPOOL KODE500ESS05 Glass and inner door is discolored Found glasses with rainbow burn defect Need to order parts and rs call ; ordrng 2 W11455100 (GLASS)s and 1 WPW10709147 (frame-glas)

Near Kimberly Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

OVEN JENN-AIR JJW3830WP00 Unit needs a door switch customer has decided to replace door switch themself.

Near Triunfo Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

WASHER WHIRLPOOL MHW6630HC0 Unit is leaking water Found old style of dispenser Replaced dispenser and reinstall washerRan a self test cycle and unit completed with no leaks and no issues Unit is now working properly

Near Hollow Oak Ct, Agoura Hills, CA 91301
Danny G.

Danny G.

OVEN KITCHENAID KEBS279BWH00 Unit is displaying probe error code Replaced control and probe jack and ui panelsSent and program unit to cavity size 27 Set time and test oven Oven is now heating and cycling properly

Near Country Glen Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

RANGE JENN-AIR JGRP436WP01 No display just stuck on Jen air logo Replaced main control and power supply Reinstall unit and power up Level unit out and secured legs Test oven and oven functions are working properly Test all burners and they are working properly.

Near Rustling Oaks Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Door is dented Need to order parts and rs call ; ordrng 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)

Near Mulholland Hwy, Agoura Hills, CA 91301
Danny G.

Danny G.

DRYER WHIRLPOOL WGD5000DW3 Unit is making loud noises and door seal is broken Replaced dryer repair kit and door seal Reinstall dryer and test unit Dryer is now cycling and heating properly and door is now sealing and closing properly

Near Francisca Way, Agoura Hills, CA 91301
Danny G.

Danny G.

DRYER MAYTAG MGD8630HC0 Ui panel is not responding Found faulty ui panel Replaced ui panel and reinstall unit and power up Test udryer unit is responding to all commands No floor or cabinet damage Unit is now working properly

Near Park Vista Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KBSD608ESS01 Unit is not making ice Found broken ice maker Need to order parts and rs call ; ordrng 1 W11126009 (icemaker)

Near Calmfield Ave, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL MGD6630HW1 Replaced dispenser that whirlpool had shipped to customer job complete

Near Malibu View Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL MGD6630HW1 Customer is concerned that unit is making a high pitched sound. On inspection found unit is making noise due to the idler pulley being stuck. I was able to grease shaft and pully began to function as designed. Job complete.

Near Malibu View Ct, Agoura Hills, CA 91301
Danny G.

Danny G.

RANGE WHIRLPOOL WFG550S0HZ1 Unit is not baking properly Test unit and let unit preheat once preheat was reached I started test for temps Found unit off by +20 Calibrated oven and retest cycles Unit is now heating and cycling properly Advised client to allow 25-30 mins for better baking results 392349392347391345 Avg temp 369.00322374325374326374Avg 349.16

Near Hillrise Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

OVEN KITCHENAID KEBS279BWH00 Unit is on bake but with probe screen on only and some led segments are not working properly Try clean the jack probe and power up and oven still thinks probe is in and won’t reset after removing probe Unit is stuck on probe Need to order parts and rs call ; ordrng 1 W10570033 (panl-cntrl) and 1 WPW10317345 (cntrl-elec) and 1 WPW10524044 (jack-probe)

Near Country Glen Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

WASHER WHIRLPOOL MVWB865GW Agitator is not working Found loose agitator Removed agitator and reinstall and use lock tide on screw Calibrated washer Unit unit completed a self diagnostics test No water leaks Unit is working properly

Near Caspian Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

DISHWASHER JENN-AIR PSEUDO Customer needs a new float switch assembly. Customer would like to think about repair if customer wants repair please schedule onto my route so I can order parts. Customer has paid 115 via check

Near Triunfo Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL MHW6630HW0 7729080105Customer needs a new dispenser there is a service pointer on this W11481731Customer will not be serviced by us I have contacted trade partners. When I was out at this customers house in June customer had asked for my phone number and now she will not leave me alone until she gets a new machine

Near Malibu View Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

RANGE KITCHENAID KFGD500ESS04 Replaced parts job complete

Near Lost Oak Ct, Agoura Hills, CA 91301
Joe M.

Joe M.

REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced parts and unit began to function as designed. Job complete

Near Lake Lindero Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Technical Service Pointer #: W11092686FRef compartment is making noise Found evaporator cover full of ice and frost and drain pan bowed Need to order kit and evap cover and rs call ; ordrng 1 W10843055 (cntrl-elec) and 1 W11211387 (cover-evap) and 1 W11457241 (DRAIN PAN KIT )

Near Micaela Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

RANGE JENN-AIR JGRP548HL00 F8e0F3e1Found faulty blower and left sensor error code Pull unit out using floor protection Replaced sensor and cooling fan Reinstall unit and power up Test burners and all of them are working properly Test both ovens and unit are working and heating properly No floor or cabinet damage

Near Oakpath Dr, Agoura Hills, CA 91301
Isidro L.

Isidro L.

REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Installed new water valve, tested unit,unit is now leak free from the water dispenser, unit is now operating properly as designed...job complete"

Near Timberlane St, Agoura Hills, CA 91301
Danny G.

Danny G.

DRYER ELECTRIC WHIRLPOOL WTW8900BC0 No power Found bad outlet Test dryer with an extension Unit is now working properly.

Near Fountainwood St, Agoura Hills, CA 91301
Danny G.

Danny G.

WASHER WHIRLPOOL MHW6630HC0 Unit is leaking water Test unit and found water leaking from dispenser Need to order parts and rs call ; ordrng 1 W11465533 (DISPENSER )

Near Hollow Oak Ct, Agoura Hills, CA 91301
Danny G.

Danny G.

COOKTOP JENN-AIR JGD3430GS00 Knobs are not centered Found all knobs not centered Replaced all knob grommetsReinstall unit and test all burners and manifold is now center Unit is working and flames are even on all burners

Near Quail Run Dr, Agoura Hills, CA 91301
Isidro L.

Isidro L.

OVEN WHIRLPOOL WOD51EC0HS01 "Installed double oven from cabinetry,removed old sensor, installed new sensor, tested unit, unit is now operating as designed... job complete"

Near Quail Run Dr, Agoura Hills, CA 91301
Isidro L.

Isidro L.

WASHER WHIRLPOOL WFW5620HW0 "On arrival cx stated unit was still leaking, on inspection found new bellow not installed properly at the bottom , reinstalled bellow, tested unit, unit is now operating as designed at this time of service...job complete"

Near Michelle Dr, Agoura Hills, CA 91301
Isidro L.

Isidro L.

WASHER WHIRLPOOL WFW5620HW0 "Installed drain pump, tested unit, unit is now leak free and operating properly as designed...job complete"

Near Michelle Dr, Agoura Hills, CA 91301
Isidro L.

Isidro L.

REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "On arrival cx stated unit was leaking water from dispenser, on inspection found a leaking valve,ordering part , ; ordrng 1 W10408179 (water vavle asm)"

Near Timberlane St, Agoura Hills, CA 91301
Danny G.

Danny G.

DRYER MAYTAG MGD8630HC0 Power button is not responding Found faulty keypad Need to order parts and rs call ; ordrng 1 W11349286 (UI PANEL)

Near Park Vista Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

OVEN KITCHENAID KEBS279BWH00 Unit is not working Jack probe error and F6e6 Pulled unit out using oven dolly Replaced jack meat probe and ui and main control Reinstall unit and no cabinet or floor damage Test oven and both oven are heating and cycling properly.

Near Country Glen Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KRSC700HBS00 Unit is not dispensing ice Found faulty dispenser motor Replaced motor and reinstall unit Test dispenser and unit is working properly

Near Gladehollow Ct, Agoura Hills, CA 91301
Danny G.

Danny G.

DISHWASHER WHIRLPOOL WDT780SAEM2 Unit is not draining found faulty drain pump Replaced drain pump and reinstall dishwasher Ran a self diagnostics test Unit completed with no leaks and no issues Unit is working properly

Near Valley Heights Dr, Agoura Hills, CA 91301
Danny G.

Danny G.

DRYER WHIRLPOOL WGD5000DW3 Making loud noise and damage door seal Found faulty rollers and broken seal on door Need to order parts and rs call ; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door)

Near Francisca Way, Agoura Hills, CA 91301
Danny G.

Danny G.

WASHER WHIRLPOOL WFW560CHW1 Unit is not washing clothes properly and leaking water Found control not responding and faulty bellow causing water to leak Replaced bellow and control panel Reinstall unit and ran a test cycle and unit completed with no issues and no leaks Unit is working properly Advised client to clean washer with affresh Unit is working properly

Near Wagon Rd, Agoura Hills, CA 91301
Danny G.

Danny G.

DISHWASHER JENN-AIR JDTSS246GP0 Door is not latching Found faulty door latch Replaced door latch and reinstall door panelRan a self test cycle and unit completed with no leaks and no issues Unit is working properly

Near Triunfo Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

WASHER WHIRLPOOL WFW5620HW0 Unit is leaking from drain pump; ordrng 1 W11458345 (DRAIN PUMP )

Near Michelle Dr, Agoura Hills, CA 91301
Joe M.

Joe M.

DRYER MAYTAG MGDB765FW0 Units door would not close. Replaced door and unit began to function as designed. Job complete

Near Pisces St, Agoura Hills, CA 91301
Joe M.

Joe M.

KITCHEN JENN-AIR JDB9800CWS2 Replaced all parts job complete

Near Goodspring Dr, Agoura Hills, CA 91301