Appliance Repair Technician · ARS Appliance Repair
Stephen
Serving Central & Southern California · 19+ Years of ARS Service Excellence
✓ Washers & Dryers✓ Refrigerators✓ GE Appliances
About Stephen
Stephen works the Inland Empire’s western tier — Pomona, Ontario, Covina, Upland — with strong coverage of GE washer and dryer platforms alongside Frigidaire and Whirlpool refrigerator diagnostics. He’s a reliable warranty technician who runs full diagnostic cycles, communicates clearly with customers about findings, and keeps callback rates low through thorough first-visit diagnosis.
Service Area
• Pomona
• Ontario
• Covina
• Upland
• and surrounding San Gabriel Valley and Inland Empire communities
Stephen
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD24ESSM1WW
Near Upland, California 91786
Stephen
Job Details:
03/12/2026
Warranty . Customer states noisy in wash. Ran diagnostics . Had 19 fault. Cleared fault . Found when washing with load pulleys and belt are rubbing on base. Found weak suspension . Called GE TAG. Case # 21162404. 2 count job. Allow 1 1/2 hours. ; ordrng 2 WH16X27182 (Rod assm)s and 2 WH16X27181 (Rod assm)s
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT670SGV1BB
Near Upland, California 91786
Stephen
Job Details:
03/12/2026
"Warranty. Customer states leaking on floor, water damage to cabinet. Replaced lower spray arm, adaptor, and heater per service bulletin # DD05-25. Installed electrical cover. Cabinet opening is less than 24 wide. Advised customer to call cabinet contractor to correct cabinet opening and plumber to install air gap. Advised customer NOT to use DW until cabinet is repaired. Complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Azusa, California 91702
Stephen
Job Details:
03/11/2026
"Extended warranty. Customer states clunking noise, leaking water. Found gear case leaking oil/water onto splutch, shifter, belt, and capacitor, weak suspension. 3 count job. Allow 2 hours. ; ordrng 1 WPW10006384 (Belt) and 1 W11396716 (Suspension) and 1 W11551646 (Hub nut) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter)"
We serviced a
HOTPOINT DRYER
Model HTX26GASW0WW
Near Ontario, California 91761
Stephen
Job Details:
03/07/2026
"Warranty. Customer states dryer wont start. Replaced cracked start button per service bulletin HL05-25. Found broken timer knob, timer too hard to turn. Needs timer and knob. 2 count job. Allow extra time. ; ordrng 1 WE03X25285 (Cycle knob) and 1 WE04X25281 (Timer)"
We serviced a
HOTPOINT DRYER
Model HTX26GASW0WW
Near Ontario, California 91761
Stephen
Job Details:
03/07/2026
"Warranty. Customer states dryer wont start. Replaced cracked start button per service bulletin HL05-25. Found broken timer knob, timer too hard to turn. Needs timer and knob. 2 count job. Allow extra time. ; ordrng 1 WE03X25285 (Cycle knob) and 1 WE04X25281 (Timer)"
We serviced a
GENERAL ELECTRIC DRYER - GAS
Model GTD48GASW0WB
Near Ontario, California 91762
Stephen
Job Details:
03/07/2026
"Warranty. Customer states start button not responding. Replaced start button per service bulletin # HL05-25. Dryer is starting, heating, and tumbling properly at this time. Complete."
We serviced a
GENERAL ELECTRIC DRYER - GAS
Model GTD48GASW0WB
Near Ontario, California 91762
Stephen
Job Details:
03/07/2026
"Warranty. Customer states start button not responding. Replaced start button per service bulletin # HL05-25. Dryer is starting, heating, and tumbling properly at this time. Complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Upland, California 91786
Stephen
Job Details:
03/06/2026
Warranty. Customer states unit is not cooling. Found defrost timer locked up. Replaced defrost timer. Unit is cooling properly at this time. No signature. Customer left. Complete.
Klein
Alhambra, California
WHIRLPOOL REFRIGERATOR
WRT138TFYW01
Stephen did a fine job making the repair.
We do think that the impersonal
Automated phone messaging system is confusing.
Every time we did get follow up calls from employees they were great. Traditional communication with human beings is appreciated. Ai is not.
We would prefer using a service where we can reach an employee directly - thank you
Thank you for your review, Janet. We appreciate your feedback and understand your preference for direct communication. We will take your comments into consideration to enhance our customer service experience. If you have any further questions or concerns, please feel free to reach out to us directly during our main hours 8-12 and 1-5.
02/25/2026
Roz
Pomona, California
GENERAL ELECTRIC WASHER-DRYER COM
GUD27GSSM2WW
The technician was careful, knowledgeable, efficient and courteous.
Thank you for your kind words! We're delighted to hear that you had a positive experience with our technician. If you ever need assistance in the future, please don't hesitate to reach out.
01/28/2026
Monterey Park, California
GENERAL ELECTRIC WASHER-DRYER COM
GUD27ESSM1WW
Stephen is very professional and point out the problems right away.
Thank you for your kind words! We are glad to hear that Stephen was able to address the issues with your washer/dryer efficiently and professionally. We appreciate your feedback!
12/24/2025
Kathy Ryan
Alhambra, California
WHIRLPOOL COMMERCIAL WASHE
CAE2745FQ2
Very good experience and Stephen explains everything so well!
Thank you for your kind words! We're delighted to hear that you had a positive experience with Stephen and that he provided clear explanations during the service. If you ever need assistance in the future, please don't hesitate to reach out.
12/02/2025
William Bruce
Mount Baldy, California
WHIRLPOOL REFRIGERATOR
WRFF3236RW00
Stephen was very proficient and knowledgeable in completing our repair.
Thank you for your kind review! We are pleased to hear that Stephen provided you with efficient and knowledgeable service. We appreciate your feedback and are here to assist you with any future appliance repair needs.
11/05/2025
Alhambra, California
MAYTAG WASHER
MVW7230HC1
Thank you for sharing your feedback!
09/20/2025
Ashley
Pasadena, California
WHIRLPOOL REFRIGERATOR
WRT518SZFM02
Great service technician. Fixed my problem in under an hour.
Thank you for your kind words! We are pleased to hear that our service technician was able to fix the issue with your refrigerator efficiently. If you have any further questions or concerns, feel free to reach out to us.
09/11/2025
El Monte, California
MAYTAG WASHER
MVWB865GW0
Thank you for your positive feedback! We are glad that Stephen Watson was able to successfully service your Maytag washer and address all the error codes to ensure it is working properly now. If you have any further issues, please don't hesitate to contact us.
09/11/2025
Homeowner
Monterey Park, California
KITCHENAID REFRIGERATOR
KSRS25FGBT02
My 20+ year old fridge is back to working as it should. $19 in parts and $178 in Labor. Oh, and the $145 service call.
Thank you for your feedback. We are glad to hear that your fridge is back in working order. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Appliance Repair Specialist.
09/10/2025
Lorraine Fernandez
Alhambra, California
GENERAL ELECTRIC REFRIGERATOR
GNE27JYMYFFS
Thank you for the outstanding service. Highly recommend technician, very satisfied.
Thank you for your positive feedback! We are glad you were satisfied with our technician's service, and we greatly appreciate your recommendation. Let us know if you need any further assistance in the future!
09/05/2025