Appliance Repair Technician · ARS Appliance Repair
Stephen
Serving Central & Southern California · 19+ Years of ARS Service Excellence
✓ Washers & Dryers✓ Refrigerators✓ GE Appliances
About Stephen
Stephen works the Inland Empire’s western tier — Pomona, Ontario, Covina, Upland — with strong coverage of GE washer and dryer platforms alongside Frigidaire and Whirlpool refrigerator diagnostics. He’s a reliable warranty technician who runs full diagnostic cycles, communicates clearly with customers about findings, and keeps callback rates low through thorough first-visit diagnosis.
Service Area
• Pomona
• Ontario
• Covina
• Upland
• and surrounding San Gabriel Valley and Inland Empire communities
Stephen
We serviced a
WHIRLPOOL DRYER - GAS
Model WGD5620HW0
Near Azusa, California 91702
Stephen
Job Details:
04/15/2026
"Extended warranty. Customer states dryer is noisy. Removed dryer from washer. Found idler pulley bearing completely worn, support rollers seizing up, worn belt. Vacuumed base and motor. Reconditioned shafts. Replaced support rollers seizing up, idler pulley, and belt( repair kit ).Tumbling and heating properly at this time. Complete.; used 1 4392067 (Repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Azusa, California 91702
Stephen
Job Details:
04/15/2026
"Extended warranty. Customer states leaking water, noisy in spin, not spinning properly.Ran diagnostics. Found worn gear case spin bearings, wash plate stuck on splines, water leaked into clutch, rotor, and stator. 4 count job. Allow 2 hours. ; ordrng 1 W11393685 (Gear case) and 1 W10775188 (Wash plate) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10909670 (Hub nut)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT755SYV1FS
Near La Verne, California 91750
Stephen
Job Details:
04/11/2026
"Warranty. Customer states door drops down. Found RH door spring and pulley cable were caught in the insulation. Reinstalled RH pulley cable and door spring. Door is opening and closing properly, DW is working properly at this time. Complete."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Azusa, California 91702
Stephen
Job Details:
04/11/2026
"Extended warranty. Customer states food melted in FZR, water dripping from dispenser . Called GE TAG. Case # 22113581. Had f0727, f0313, f0203, f0201, f0300, f0304, f0717, f0605, f0700, f0713, and f0721 faults. Needs Autofill UI/ sensors, convertible drawer evaporator thermistor. 3 count job. Allow 1 1/2 hours.; ordrng 1 WR09X41171 (Autofill SS display) and 1 WR55X29875 (Thermistor), states that autho needed"
We serviced a
ZLINE RANGE - GAS
Model RG36
Near West Covina, California 91791
Stephen
Job Details:
04/11/2026
Extended warranty. Customer states oven is not working. Found thermostat shaft broken. Replaced oven control thermostat. CO tested bake and broil- passed. LF dual burner is not igniting. Need to call ZLine tech line. 4 count job. Allow 2 hours.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Claremont, California 91711
Stephen
Job Details:
04/08/2026
"Extended warranty. Customer states leak in FC icemaker, RC ice maker dripping, ice sticking together (RC). Replaced dual valve, FC IM valve, RC and FC ice makers, ice chute/seal, and ice door. Ran RC IM tests-passed. Customer to push back refrigerator ( wants to clean behind. Advised to clean condenser twice yearly, advised to allow 3-4 days for ice. Complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2813AF4
Near Pomona, California 91766
Stephen
Job Details:
04/08/2026
Called customer. Customer states she is at work and never confirmed service. 3 count job. Allow 1 1/2 hours. Customer will call back to reschedule. ; O-emld tckt
We serviced a
HISENSE REFRIGERATOR
Model HRB171N6ASE
Near Pomona, California 91766
Stephen
Job Details:
04/03/2026
Warranty. Customer states FZR not cooling properly. Found evaporator fan not running. Called HiSense. Needs K2082184 fan assembly per HiSense. 3 count job. Allow 1 1/2 hours. ; O-emld tckt
Barajas
La Verne, California
GENERAL ELECTRIC DISHWASHER
PDT755SYV1FS
Quick, clean, efficient. Problem resolved within 30 minutes
04/14/2026
Azusa, California
WHIRLPOOL DRYER
WGD4800BQ1
Everything went well he explained everything very well and I was satisfied thank you
Thank you for your positive feedback! We're glad to hear that you were satisfied with Stephen's service and explanation. If you have any more questions or need further assistance, feel free to reach out to us. Thank you for choosing Appliance Repair Specialist!
03/25/2026
Klein
Alhambra, California
WHIRLPOOL REFRIGERATOR
WRT138TFYW01
Stephen did a fine job making the repair.
We do think that the impersonal
Automated phone messaging system is confusing.
Every time we did get follow up calls from employees they were great. Traditional communication with human beings is appreciated. Ai is not.
We would prefer using a service where we can reach an employee directly - thank you
Thank you for your review, Janet. We appreciate your feedback and understand your preference for direct communication. We will take your comments into consideration to enhance our customer service experience. If you have any further questions or concerns, please feel free to reach out to us directly during our main hours 8-12 and 1-5.
02/25/2026
Roz
Pomona, California
GENERAL ELECTRIC WASHER-DRYER COM
GUD27GSSM2WW
The technician was careful, knowledgeable, efficient and courteous.
Thank you for your kind words! We're delighted to hear that you had a positive experience with our technician. If you ever need assistance in the future, please don't hesitate to reach out.
01/28/2026
Monterey Park, California
GENERAL ELECTRIC WASHER-DRYER COM
GUD27ESSM1WW
Stephen is very professional and point out the problems right away.
Thank you for your kind words! We are glad to hear that Stephen was able to address the issues with your washer/dryer efficiently and professionally. We appreciate your feedback!
12/24/2025
Kathy Ryan
Alhambra, California
WHIRLPOOL COMMERCIAL WASHE
CAE2745FQ2
Very good experience and Stephen explains everything so well!
Thank you for your kind words! We're delighted to hear that you had a positive experience with Stephen and that he provided clear explanations during the service. If you ever need assistance in the future, please don't hesitate to reach out.
12/02/2025
William Bruce
Mount Baldy, California
WHIRLPOOL REFRIGERATOR
WRFF3236RW00
Stephen was very proficient and knowledgeable in completing our repair.
Thank you for your kind review! We are pleased to hear that Stephen provided you with efficient and knowledgeable service. We appreciate your feedback and are here to assist you with any future appliance repair needs.
11/05/2025
Alhambra, California
MAYTAG WASHER
MVW7230HC1
Thank you for sharing your feedback!
09/20/2025
Ashley
Pasadena, California
WHIRLPOOL REFRIGERATOR
WRT518SZFM02
Great service technician. Fixed my problem in under an hour.
Thank you for your kind words! We are pleased to hear that our service technician was able to fix the issue with your refrigerator efficiently. If you have any further questions or concerns, feel free to reach out to us.
09/11/2025
El Monte, California
MAYTAG WASHER
MVWB865GW0
Thank you for your positive feedback! We are glad that Stephen Watson was able to successfully service your Maytag washer and address all the error codes to ensure it is working properly now. If you have any further issues, please don't hesitate to contact us.
09/11/2025