Near La Verne, CA 91750
Tyler
Job Details:
05/04/2020
OVEN KITCHENAID KEBC208KSS04
Customer stated that the unit temps are off. Customer has already changed sensors. Control board is no longer available discontinued. No repair at this time.
Near Modesto, CA 95355
Lance
Job Details:
05/04/2020
DRYER WHIRLPOOL WED7500GC0
"F4E3 error- ran and tested, vent test failed. Found dryer vent completely smashed causing no air flow. See quick pics, advised needs new dryer vent, smashed venting, heating element and fuses ok."
Near Los Angeles, CA 91304
Danny
Job Details:
05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
No water no ice Replaced valves Reinstall unit and test water and unit is now dispensing water properly Ice maker cycled Advised client to allow 24hrs for unit to reach proper temp
Near Pomona, CA 91767
Tyler
Job Details:
05/04/2020
RANGE KITCHENAID KFGG500ESS0
Customer stated that bezels coating is coming off and sharp. Ordering bezel kit in stock.; ordrng 1 W10814133 (bezel-knob)
Near Los Angeles, CA 91304
Danny
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW7500GW0
Unit is leaking water Found cracked hoseReplaced and install hose Ran a self diagnostics test unit completed with no leaks and no issues Unit is now working properly
Near Santa Clarita, CA 91355
Raymond
Job Details:
05/04/2020
WASHER MAYTAG MVWB835DW
"Upon arrival cx states unit squeaks while in use, tested and found stripped washplate. Replaced and tested, unit functions as designed."
Near Rosemead, CA 91770
Tyler
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW8040DW0
Customer stated that unit is not allowing all selections to be made and is stalling. Ordering control and console not in stock. Please send back Francisco or Steve not my area.; ordrng 1 W10812421 (elec.control board) and 1 W10858298 (console assy.)
Near Beverly Hills, CA 90210
Isidore
Job Details:
05/04/2020
DISHWASHER KITCHENAID KDTE254ESS2
Per technical service pointer W11296667 S-Code “S22916 removed upper dishwasher rack and installed new rack rails on both sides And installed new rack adjusters. Test dishwasher operation ok at this time
Near Santa Clarita, CA 91351
Raymond
Job Details:
05/04/2020
WASHER WHIRLPOOL WFW5620HW0
"Upon arrival unit sporadic on display. Rebooted unit and calibrated, 7nit functions as designed."
Near Los Angeles, CA 91316
Isidore
Job Details:
05/04/2020
DISHWASHER KITCHENAID KDTE204GPS0
"Found Drain motor weak, removed and installed new drain motor .Test dishwasher operation ok at this time"
Near Glendale, CA 91207
Leon
Job Details:
05/04/2020
WASHER WHIRLPOOL WFW75HEFW0
Cx states that unit is not working properly After running diagnostic check find no error code found Cx showed me black residue on clothes.Called Whirlpool Tech Line Support Spoke to DannyExplained the situation S.R. # 7727676025And they recommended to replace basket assembly Can’t do this job pls give to other tech ; ordrng 1 W10901030 (tub-outer)
Near Bakersfield, CA 93312
Chase
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00
RC and FC both not cooling at all. Compressor EXTREMELY hot cannot touch. Will need Autho for compressor and sealed system tech. Instructed cx to keep fresh foods and beverages in ice box or cooler until problem can be corrected. Submitting for autho.; ordrng 1 W10779331 (COMPRESSOR)
Near Rialto, CA 92376
Stephen
Job Details:
05/04/2020
WASHER MAYTAG MVWB865GC0
"Ran diagnostics. Had f0e3, f2e1 error codes. Cleared error codes. Found LT front suspension rod out of socket. Reinstalled suspension rod. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. No leaks found at this time. Instructed customer on unbalanced loads. Complete."
Near Modesto, CA 95355
Cruz
Job Details:
05/04/2020
DISHWASHER KITCHEN AID KUDC20FV883
"Complete- cod- oow- cx claims unit is working as designed, cx said unit will stop only sometimes husband will unplug it / and plug it back in and unit will work for a few months."
Near Bakersfield, CA 93301
Michael
Job Details:
05/04/2020
OVEN WHIRLPOOL RGA720EK4WH
WB20K8 197.07Service fee $115Labor $90 quoted 418.33 and cx agreedReplaced thermostat WB20K8Called Deanna to collect payment she she was driving and stated she would call tech back. Tech called later and got no answer. Office to contact Deanna and collect payment; saved tckt
Near San Dimas, CA 91773
Andy
Job Details:
05/04/2020
WASHER MAYTAG MVWB765FW3
"Not spinning, replaced water valve tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW7500GW0
Lid not locking replaced I’d ice tested unit working properly
Near Azusa, CA 91702
Andy
Job Details:
05/04/2020
WASHER MAYTAG MVWX655DW
Customer canceled at door
Near Santa Clarita, CA 91351
Randy
Job Details:
05/04/2020
RANGE WHIRLPOOL WEG750H0HZ0
Parts not in. MSpoke with Adrian. Still waiting on parts ; saved tckt
Near Santa Clarita, CA 91350
Randy
Job Details:
05/04/2020
DISHWASHER MAYTAG MDB8989SHZ0
Found dead no power has power add outlet. Faults coming through Kneadz control and panel ; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (PANEL)
Near Rialto, CA 92376
Stephen
Job Details:
05/04/2020
WASHER MAYTAG MVWB850YG1
"Not a recall on AI, different problem.Replaced log valve, nozzle, and detergent,bleach, and softener dispensers. Ran diagnostics. Fills, agitates, drains, rinses,dispenses, and spins properly. No leaks found at this time. Advised customer NOT to use pods. Complete."
Near Los Angeles, CA 91367
Danny
Job Details:
05/04/2020
REFRIGERATOR KITCHENAID KFCS22EVMS7
SR#7727675544Spoke with techline due to missing right bracket from evapThey advise me have our parts research team to get involve with whirlpool parts department He also mention if part is no longer available then the tech needs to use the old brackets which is impossible to take them off from old evap if not unit is not repairable Spoke with Andrew and he advise to fill pvr out with parts research .....; O-emld tckt
Near Pomona, CA 91768
Jaime
Job Details:
05/04/2020
WASHER MAYTAG MVWX655DW2
"Found washer with a few error codes on long drain and not reaching spin speed. Brand unit educated customer on use of their new washer. Also, fixed reversed water lines. Also,drain hose too low"
Near Loma Linda, CA 92354
Jaime
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW4850HW1
"Found inner tub sort of loose, due to a hubs missing pin Had it replaced"
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01
"Door damaged on front finish, and harness is wrong. Meat probe sent part number correct.; ordrng 1 LW10599407 (dor-fip) and 1 W11399425 (HARNESS)"
Near Montebello, CA 90640
Francisco
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Checked unit found ffc at 29 degrees. Removed and replaced diffuser and thermistor. Asked cx to monitor unit and report any issues.
Near Montebello, CA 90640
Juan
Job Details:
05/04/2020
WASHER MAYTAG MHW8000AW0
"Replaced door bellow,U.I., and drain pump. Checked ops, unit is working fine."
Near Santa Clarita, CA 91390
Raymond
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Upon arrival unit frosted on fc evap need to locate service pointer.; schdld next appmnt for 5/1 FRI !
Near Santa Clarita, CA 91351
Raymond
Job Details:
05/04/2020
DRYER WHIRLPOOL WGD5620HW1
"Upon arrival cx states aaftwr power outage unit not working, found shorted UI and main control. Needs board.; ordrng 1 W11378949 (Ui) and 1 W11417009 (CONTROL)"
Near Covina, CA 91724
Andy
Job Details:
05/04/2020
WASHER MAYTAG MVWB850YW1
Needs water valve ; ordrng 1 W10853723 (valve)
Near Palmdale, CA 93550
Jonathan
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Found defective freezer rail. Fixed rail. Tested unit and is working properly.
Near Montebello, CA 90640
Francisco
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM02
Cx needs to be RS. Please send another tech.; saved tckt
Near Paso Robles, CA 93446
Tom
Job Details:
05/04/2020
WASHER MAYTAG MVWB865GW0
"Entered diagnostics, found error codes F7E8, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, rotation during spin but with loud rubbing, grinding noise. Order and replace Gearcase, Stator, Rotor, and Suspension. Overheating at Rotor could have further damage to unit, replace components./Gearcase - (W10811956)Stator - (W10915700)Rotor - (W10915701)Suspension - (W11130356); ordrng 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11130356 (suspension)"
Near Perris, CA 92570
Tyler
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM
Customer stated that unit is still leaking. Found plugged drain hose. Cleared and tested all works good at this time.
Near Perris, CA 92571
Tyler
Job Details:
05/04/2020
RANGE WHIRLPOOL WFG525S0HS1
Customer stated that the unit is not heating or keeping temp. Found unit is in Celsius. Fixed and reset all works good at this time. Also told customer to remove foil.
Near Montebello, CA 90640
Francisco
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM
"Checked unit found multiple issues. Defrost drain obstructed, condenser coils need cleaning. Compressor pulling 1.75 amps and running really hot. Unit needs sealed system repair 5 call count.; rqstng P&A on 1 W10669254 (evaporator) and 1 W10879296 (compressor)"
Near Tulare, CA 93274
Frank
Job Details:
05/04/2020
WASHER MAYTAG MVWB765FW3
Customer stated no drainPerformed diagnostics It will agitate then stop then fill then stop again and it doesn’t drainWill order control bad boardFault codes F2E5; ordrng 1 W11195970 (cntrl-elec)
Near East Los Angeles, CA 90022
Francisco
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW4850HW1
Retrieved error codes f1 e2 and f7 e6. Checked motor windings at j2 4 to 5-6 pins unit homing out at 4.8 ohms. Ordering control board.; ordrng 1 W11211478 (cntrl-elec)
Near Littlerock, CA 93543
Jonathan
Job Details:
05/04/2020
WASHER MAYTAG MVWB880BW0
Replaced defective bearing. Found tub damaged.; ordrng 1 W10381078 (outer tub)
Near Pasadena, CA 91107
Francisco
Job Details:
05/04/2020
DISHWASHER KITCHENAID KDPE334GPS0
Contacted tech line. They advised using stainless steel cleaner then affresh to get rid of stains. If cx wants tub and door panel replaced he would have to call cx service. Sr#7727669971
Near Tulare, CA 93274
Enrique
Job Details:
05/04/2020
WASHER MAYTAG MVWB835DW0
"I was trying to remove washplate screw and broke off . I will need gearcase , nut-spaner , washplate and screw . 2 JOOOOOB COUNT . PLEASE SCHEDULE LAST APPOINTMENT OF THE DAY .; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"
Near Perris, CA 92571
Tyler
Job Details:
05/04/2020
WASHER MAYTAG MVWC565FW2
Sound gear case is leaking oil order in gear case not in stock needs to be ordered from Macone and shipped to me.; ordrng 1 W11035751 (gearcase)
Near Nuevo, CA 92567
Tyler
Job Details:
05/04/2020
DRYER WHIRLPOOL WGD8800YC1
Unit still short cycling. Ordering gas valve give call back to Kevin.; ordrng 1 WP8557891 (burner-gas)
Near Pasadena, CA 91103
Francisco
Job Details:
05/04/2020
WASHER MAYTAG MVWX655DW1
Removed and replaced belt and shifter unit now checks ok.
Near Porterville, CA 93257
Alejandro
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ
"Found the unit not,freezer door not close, re install door close correct, office order harns wire (w11161250); saved tckt"
Near San Bernardino, CA 92404
Cesar
Job Details:
05/04/2020
WASHER WHIRLPOOL WFW560CHW0
F7 E2 codevmotor control over heat factory was out they determined failed motor control they sent one to customer installed motor control tested unit all tested good
Near Waterford, CA 95386
Cruz
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Fixed- installed new parts (ice maker, 2 gaskets) water filled mold, gaskets are sealing properly, allow 12-24 for ice production, cooling and temps are ok as well, cx ok repair, send cx all work history via email thanks"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDT780SAEM2
Customer stated that the unit would not fill with water found float switch arm fell off. Fixed and tested all works good at this time.
Near Guadalupe, CA 93434
James
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW7500GC2
Replaced housing and tested unit. Unit now filling as intended and working properly. Job complete.
Near Bakersfield, CA 93306
Patrick
Job Details:
05/04/2020
WASHER MAYTAG WFW72HEDW0
Error code f3e1 checked out and found water level sensor bad ; ordrng 1 WPW10448876 (switch-wl)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01
Customer stated that the ice taste like metal. Customer wants to change filter. Unit does not have a filter told customer to buy external filter for unit. Fixed loose crisper drawers. All works good at this time.
Near Santa Maria, CA 93458
James
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Found unit leaking from left side of door. Ran auto test and found excessive soap in unit causing wave action during operation and leakage. Spoke to customer about soap usage. Applied soap nutrilizer to unit and flushed system. Advised vinegar wash to further remove soap buildup. Unit working as intended.
Near Visalia, CA 93277
Chase
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDT710PAYM3
Called into WPL safety to document. Unit being submitted for an exchange. SR#7727665953
Near Los Angeles, CA 91406
Randy
Job Details:
05/04/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Found frosting over again. All ops working thermistor passed and tightened with zip ties. Need techline but they are not available. Brining new thermistor and might need board. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Tehachapi, CA 93561
Patrick
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDF110PABW4
Seal popped out of place causing leak. Reinstalled and secured. Tested. Water line is copper line and is corroded and needs a plumber to change. Mold build up. Unsafe working environment
Near Tehachapi, CA 93561
Patrick
Job Details:
05/04/2020
WASHER MAYTAG MVW7232HC0
Customer instructed on use and care. Long fill error. Drain hose too far down the drain. Repositioned. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details:
05/04/2020
OVEN WHIRLPOOL WFG540H0ES0
Removed and replaced harness and spark module. Tested uni. All ops checked good
Near Glendora, CA 91740
Stephen
Job Details:
05/04/2020
DISHWASHER MAYTAG MDB8989SHZ0
"Ran diagnostics. No error codes found. Found terminal look to heater. Recrimped terminal and reconnected to heater. Reversed polarity, no air gap in drain line. Corrected reversed polarity. Instructed customer to call plumber to install air gap. Ran test cycle. Fills, washes, drains, rinses, and dries properly at this time. Complete."
Near Fontana, CA 92336
Tyler
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Customer stated that the dispenser is not opening the door. Ordering dispenser motor and will use interface.; ordrng 1 W11189145 (door-ice)
Near Tulare, CA 93274
Chase
Job Details:
05/04/2020
RANGE WHIRLPOOL WFG525S0HV1
Adjusted flames to desired flame level. All ops now testing normal. Job complete.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
05/04/2020
WASHER MAYTAG MHW5630HC0
Customer stated that unit is leaking found hole in the door boot causing the leak. Ordering door boot not in stock.; ordrng 1 W11314648 (bellow)
Near Los Angeles, CA 90039
John
Job Details:
05/04/2020
WASHER MAYTAG MVWB850WQ1
The rotor bolt and drive shaft nut were loose. Tighten down the nut and bolt. And secured it with Loctite. The washer tested good.
Near Los Angeles, CA 90065
John
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
"Noisy evaporator fan motor and Freon leak on the capillary tube. It was rubbing against the suction tube. Replaced the drier and repair the leak. Recharged the seal system with Freon. Replaced the evaporator fan motor, The refrigerator tested good.; used 1 CD8404 (), and 1 WPW10143759 (DRIER ASSY) from stock"
Near Fowler, CA 93625
Jonathan
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Found evap fan bad and drain clogged clear and replaced evap tested working to spec
Near Santa Maria, CA 93455
James
Job Details:
05/04/2020
RANGE WHIRLPOOL WEG750H0HB
Unit stuck in demo or display mode. Controls unresponsive and not able to enter diagnostics. Ordering new cntrl elect. Will return when parts arrive. ; ordrng 1 W11339759 (CNTRL-ELEC)
Near Merced, CA 95340
Kenneth
Job Details:
05/04/2020
WASHER MAYTAG MVWX655DW1
Ibstalled ckntrol board and tested unit. Unit is now working properly. Customer approves funcrion at this time.
Near Merced, CA 95341
Kenneth
Job Details:
05/04/2020
WASHER WHIRLPOOL WTW5000DW3
Installed suspension and tested unit. Unit is niw working properly. Customer approves.
Near Earlimart, CA 93219
Chase
Job Details:
05/04/2020
DRYER MAYTAG MEDX655DW1
Loud tumbling noise indicating a bad dryer repair kit. Installed new dryer repair kit. Tested. All ops now testing normal. Job complete.
Near West Covina, CA 91790
Stephen
Job Details:
05/04/2020
DOUBLE WALL OVEN JENN-AIR JJW2727DS01
Ran diagnostics. Had f2e1 error code. Needs control panel. EST 240.00. Labor 125.00; rqstng P&A on 1 W11236899 (CONSOLE)
Near Covina, CA 91722
Stephen
Job Details:
05/04/2020
DRYER - GAS MAYTAG MGDB765FC0
"Ran diagnostics. No error codes found. Audio not sounding, check lint screen LED on. Needs console, UI cable, and control.; ordrng 1 W10906300 (CABLE, UI) and 1 W11089306 (FASCIA-UI) and 1 W11089308 (CONTROL)"
Near Claremont, CA 91711
Stephen
Job Details:
05/04/2020
BUILT- IN MICROW KITCHEN AID KBMS1454SSS0
"Unit is completely dead. Unable to pull out unit. Per customer when she pushed start it went dead. Needs cavity thermostat, fuse, interlock and switches. Needs rods per service pointer # W10697802. Customer refused to sign disclaimer. Customer to remove MW to access for service.( side trims are too tight to remove ).; rqstng P&A on 1 W10141630 (THERMOSTAT ) and 1 W10211972 (SWITCH) and 1 WP4375321 (FUSE) and 2 WP8205683 (HOLDER, SWITCH)s and 2 WPW10120235 (ROD)s"
Near Fresno, CA 93722
Timothy
Job Details:
05/04/2020
DRYER WHIRLPOOL WGD97HEXL1
Idler pulley and rollers are noisy. Unit needs a dryer repair kit. Installed dryer repair kit . Unit operating as designed.
Near Los Angeles, CA 90027
John
Job Details:
05/04/2020
WASHER WHIRLPOOL MHW3505FW1
F3E1 code. Cleaned out the drain pump and the pressure switch tube. The washer tested good after this repair no fault or error codes.
Near Merced, CA 95341
Kenneth
Job Details:
05/04/2020
WASH/DRY COMBO WHIRLPOOL WGT4027HW0
Installed control. Unit still not registering door open or closed. Ordering latch and control again. Rescheduled for Wednesday 4-29-20; ordrng 1 W11367652 (Control) and 1 W11176112 (Latch)
Near Turlock, CA 95382
Cruz
Job Details:
05/04/2020
WASHER MAYTAG MVWB865GW0
"Fixed- installed new parts (console, lid latch) calibration test 52 passed, auto test 51 passed as well, no codes, no leaks, unit is working as designed, cx ok repair."
Near Denair, CA 95316
Cruz
Job Details:
05/04/2020
OVEN WHIRLPOOL WOS72EC0HS00
"Fixed- installed new part (blower) tested unit in a bake cycle it heated fine, no codes, cx ok repair."
Near Visalia, CA 93277
Chase
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDT710PAYM3
Board and harness caught fire also insulation. Will need to call into whirlpool safety Monday to document. Took pics.; schdld next appmnt for 4/27 MON !
Near Visalia, CA 93292
Chase
Job Details:
05/04/2020
WASHER MAYTAG MHW3505FW1
Kids showing symptoms of Covid-19. Will need to reschedule for 14 days out from 4/22 (when I made last visit) instructed office multiple times ; schdld next appmnt for 5/6 WED !
Near Modesto, CA 95355
Cruz
Job Details:
05/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Fixed for fcc- found top rack adjusters to be broken causing rack to lean down and not roll in & out, I then installed new part (adjuster) top rack in now rolling in and out and adjusting up & down as designed, cx ok repair."
Near Modesto, CA 95350
Cruz
Job Details:
05/04/2020
DRYER MAYTAG MEDB800VQ0
"Fixed- installed new parts (drum, dryer repair kit) tested unit in a high cycle it heated fine, runs quiet, good air flow, unit is working as designed, cx ok repair."
Near Delano, CA 93215
Chase
Job Details:
05/04/2020
DRYER WHIRLPOOL WGD4850HW0
"Installed all new parts still no heat, ordering timer. ; ordrng 1 WPW10436302 (TIMER)"
Near Fresno, CA 93722
Timothy
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer states the RH RC door is not closing correctly and the gasket is torn. Door closer clicks and the gasket is torn.; ordrng 1 W10830274 (gasket-fip) and 1 WP12028505AP (ref dr closer cam)
Near Fresno, CA 93704
Irvin
Job Details:
05/04/2020
DRYER WHIRLPOOL MEDB765FW0
The unit is not working. Cx says was working one day next day fail. Checked power found no power to the unit. The breaker is dead. CX INSTEUCT GET ELECTRICTIAN.
Near Fresno, CA 93711
Irvin
Job Details:
05/04/2020
OVEN WHIRLPOOL WEG750H0HZ0
Power removed from oven. Parts installed. Power restored. X to program unit into WiFi.
Near Fresno, CA 93730
Timothy
Job Details:
05/04/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02
Customer states that the FC is over freezing and the RC is freezing food randomly in all parts of the Compartment. Found frozen food on bottom shelves in the RC drawer and even on the LH door. FC temp is 2f(0f set point) there is moisture on the upper FC door. The door seal looks ok but the way the FC is stocked causes a drag on door closure. Checked damper operation and found it closing properly and not gap at the damper seal. Ordering a main control and UI. Schedule during WPTS hours so I can document this unit. Setting up a morning appointment for 5-4-20.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Tulare, CA 93274
Chase
Job Details:
05/04/2020
RANGE WHIRLPOOL WFG320M0BS3
Screw came loose from handle. Re installed handle correctly. All ops now testing out normal. Job complete.
Near Clovis, CA 93619
Timothy
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
The LH RC door switch is not being pushed in far enough for ice or water to come out of the dispenser. Ordering spacers and door switch.; ordrng 1 W11396033 (DOOR SWITCH) and 2 WP2177331 (plastic-sq)s and 2 WPW10221048 (spacer)s
Near Burbank, CA 91505
John
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
The drawer on the left side was binding up and would not close or open properly. Replace the drawer in the slides. The refrigerator tested good at this time.
Near Burbank, CA 91505
John
Job Details:
05/04/2020
FREEZER WHIRLPOOL WRT111SFDM02
The refrigerator and freezer was frozen up with frosting. Defrosted the refrigerator and freezer section. Make sure it was clear of all ice and frost. Replace the defrost control. The refrigerator tested good.
Near Los Angeles, CA 90041
John
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
The water is leaking out of the filter housing. The customer had to shut the water off to the home. Ordering the parts; ordrng 1 12664501SP (BYPASS ) and 1 W10657242 (reservoir) and 1 W10735404 (filter) and 1 WPW10312696 (water inlet valve) and 1 WPW10444033 (tube-water)
Near Los Angeles, CA 91604
John
Job Details:
05/04/2020
DRYER MAYTAG MGDB765FW0
The customer was concerned about the timer. Explained the operations about the timer and how to use the controls properly. the timer countdown faster or holds the time longer if need be on normal cycles. The dryer tested good.
Near Glendale, CA 91207
John
Job Details:
05/04/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Temperature issue. Freezing on the top three shelves. Replacing the main control and the thermistor assembly. Ordering parts at this time.; ordrng 1 W10391289 (harns-wire) and 1 WPW10120827 (cntrl-elec)
Near Moreno Valley, CA 92551
Tyler
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Customer stated that the refrigerator door sitting higher than the freezer door fixed refrigerator door tested all work schedule this time.
Near Modesto, CA 95355
Cruz
Job Details:
05/04/2020
WASHER MAYTAG MVWX655DW2
"Need more work- found unit not turning on, checked for voltage at wall outlet and found 120v, found water in basket cx claims unit was in a cycles when unit stopped, ordering parts for unit. PSP item cntrl elec; ordrng 1 W11399437 (PUMP ) and 1 W11419215 (CNTRL ELEC)"
Near Riverside, CA 92501
Tyler
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Customer stated that the refrigerator section is not getting cold. Found unit is not going into defrost also freezer evaporator cover knob broken. Removed and replaced control and rear cover tested all works good at this time.
Near Moreno Valley, CA 92555
Tyler
Job Details:
05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
Customer stated that when you open any of the doors the fridge turns off. Found shorted out deli display and broken wires in the deli drawer quoted customer for repair customer said she’s going to call Whirlpool to see if they’ll cover the parts collected service call.
Near Modesto, CA 95350
Cruz
Job Details:
05/04/2020
DRYER WHIRLPOOL WED7000DW1
"Needs more work- cx claims unit will not turn on, checked for voltage at wall outlet and found 240v, cx claims unit was over heating before it went dead, ordering parts for unit. ; ordrng 1 279838 (element,heater) and 1 WP3392519 (thermal fuse) and 1 WPW10691552 (cntrl-elec)"
Near Colton, CA 92324
Tyler
Job Details:
05/04/2020
WASHER MAYTAG MVWC565FW1
Customer states that unit is not dispensing fabric softener. I found fabric softener cup is clogged with softener. Cleared and tested all works good at this time.
Near Bakersfield, CA 93311
Chase
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
120v to icemaker but would not harvest. Installed new icemaker. All ops now testing normal time of repair. Job complete.
Near Modesto, CA 95350
Cruz
Job Details:
05/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Need more work + cod - oow found evap cover and coils to be frozen over with hard ice causing poor cooling, only issue with unit- cx paid for service call only 115.00 with a personal check, cx has decided to go on with repair, ordering parts for unit, cx will pay the remaining balance after repair ($363.42) ; ordrng 1 W10861655 (harns-wire) and 1 WP2315549 (evap fan motor)"