Near Paso Robles, CA 93446
Tom
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVQ03 "Same issue, recall on tech. Found slight frost build up in FC blocking airway, no leaks detected, entered defrost, defrost functional. During defrost tested RC Thermistor, check okay. Manual defrost cleared airway, cold air now present to RC, Damper Door operational. Replace Jazz Board. Installed Control Board, reprogrammed unit, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Burbank, CA 91502
Raymond
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 upon arrival console touch pad shorted needs console ; ordrng 1 W11319991 (cntrl-elec)
Near San Luis Obispo, CA 93401
George
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed part tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93401
George
Job Details: 01/24/2020
OVEN JENN-AIR JJW3830DP02 Installed parts tested check out ok complete. No dents or dings cause by tech.paid service and labor check 8955 complete.
Near Los Angeles, CA 91042
Raymond
Job Details: 01/24/2020
WASHER ROPER RTW4516FW2 "Upon arrival unit leaking, found small crack in tub causing leak. Need to replace tub. Seek double labor for tub replacement.; ordrng 1 W10371566 (tub)"
Near Victorville, CA 92392
Cesar
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found failed fresh food door seals allowing air leaks out of fresh food compartment also found center rail with drawer track has broken off ; ordrng 2 W10830162 (gasket-fip)s
Near Santa Clarita, CA 91355
Raymond
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Upon arrival cx states unit displays door open when doors shut. RC door warped. Replacing UI RC door and door switch; ordrng 1 LW11038910 (dor-fip) and 1 W11130216 (cntrl-elec) and 1 W11223753 (nameplate) and 1 W11384469 (SWITCH)
Near Paso Robles, CA 93446
Tom
Job Details: 01/24/2020
WASHER WHIRLPOOL MVWC565FW1 "Entered diagnostics, no error codes. Ran diagnostic tests, Lid Lock good, Water Valves good, wall pressure good, Agitate good, Drain Pump good, Spin good. Reprogrammed unit, no error codes. Opened Top Panel and repositioned Suspension Rods and ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Simi Valley, CA 93065
Danny
Job Details: 01/24/2020
OVEN WHIRLPOOL KMHC319ESS Unit is displaying close door even when the door is closed Found faulty switches Replaced and install interlock kit Reinstall unit and power up and test unit Microwave is closing properly and starting a cycle properly and heating Unit is now working properly
Near Simi Valley, CA 93065
Danny
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW6620HC0 Foe2Foe5Called techline and unable to get call document due to computers are down Ran a self test cycle and found off balance and suds error codeShowed client how much soap to use and what cycles to use for certain loads Unit completed with no issues and no leaks Unable to level washer for client due to frame cabinet PLEASE SEE PICTURES RAN A TEST WITH A LOAD AND UNIT IS WORKING PROPERLY
Near Paso Robles, CA 93446
Tom
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Found Evap Fan making excessive noise, will return with all parts, order Fan Scroll, Fan Mount, 2 X Grommets, and Fan Blade./Fan Scroll - (W10251462)Fan Mount - (W10260421)Grommet - (WP2176759) X 2Fan Blade - (WP2169142)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10251462 (fan-scroll) and 1 W10260421 (retainer) and 1 WP2169142 (evaporator fan blade) and 2 WP2176759 (bushing)s"
Near Camarillo, CA 93010
Joe
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Light bulb came in crushed. I’m ordering three just in case the next one comes in crushed. I will only use one but ordering three anyways will return unused lightbulbs.; ordrng 3 W10888179 (bulb-light)s
Near San Luis Obispo, CA 93405
George
Job Details: 01/24/2020
COOKTOP WHIRLPOOL C221 customer decline further repair, complete.
Near Turlock, CA 95382
Cruz
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FW0 "Fixed- installed new parts (suspension, drum, water inlet water) calibrated unit for wash performance, ran diagnostic test 51 it passed, no codes, no leaks, cx ok repair. Send cx a survey please thanks."
Near Bakersfield, CA 93309
Erick
Job Details: 01/24/2020
WASHER AMANA NTW4516FW3 Cycled unit through diagnostics and found no leaks at time of service. Customer had concerns of noise. Found splutch out of alignment with actuator. Reinstalled and secured both in place. Re-tested it and it passed all test with no errors. Job complete
Near Bakersfield, CA 93309
Erick
Job Details: 01/24/2020
WASHER MAYTAG MVWC416FW Installed new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Oceano, CA 93445
George
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91307
Danny
Job Details: 01/24/2020
REFRIGERATOR KITCHEN AID KRSC503ESS00 Pulled unit out and kill power Replaced ui control Reinstall unit and power up Called techline and spoke with rick advised to replaced pads and controlsNeed to order parts and rs call ; ordrng 1 WPW10226427 (cntrl-elec) and 2 WPW10346924 (pad)s and 1 WPW10743957 (cntrl-elec)
Near Simi Valley, CA 93063
Danny
Job Details: 01/24/2020
OVEN KITCHENAID KODE300ESS Unit has no power and no heat after after self clean Need to order parts and rs call ; ordrng 2 W11245567 (blower)s and 1 WP4449751 (thrmst-fix) and 1 WPW10545291 (fuse-thrml)
Near Paso Robles, CA 93446
Tom
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Doors not locking with Locking Card mechanism, visual inspection shows card is upside down, pins not lining up with slots on the correct side, doors lock, check okay. IM Motor intermittently getting stuck, replace IM./IM - (WPW10315447); ordrng 1 WPW10315447 (icemaker)"
Near San Luis Obispo, CA 93401
George
Job Details: 01/24/2020
DRYER - GAS WHIRLPOOL WGD8620HC1 Found. Dryer tub warp need to replace ok to order parts .
Near Santa Maria, CA 93458
James
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL XWWRF535SWHZ Found unit with leak from water line connector to filter line. Removed and retightened line. Line no longer leaking and unit working as intended.
Near Pasadena, CA 91107
Francisco
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KSSC48QVS05 "Removed and replaced compressor,evaporator,heat exchanger, and drain pan heater. Vacuum system and recharge up to 7.75 oz of r134 a. Unit showed good pressures and good frost pattern before departure. Asked cx to allow 24 hours for unit to return to normal ops. "
Near Simi Valley, CA 93065
Danny
Job Details: 01/24/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Not making ice and leaking and broken container Found broken heat fill tube and ice maker not finding home position and broken container Replaced fill tube and ice maker and container Ran ice maker test and unit passed Advised client to allow 3 days for a full bucket of ice Unit is now working properly
Near Templeton, CA 93465
Tom
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Water dispense at Door functional, ran harvest cycle at IM, rotation intermittent, does not call for water during rotation, replace IM. Customer request, order Filter Cover, broken tab. Also ordering Dual Valve for customer satisfaction,; ordrng 1 W10882923 (icemaker) and 1 WP67006331 (cover-filt) and 1 WPW10349187 (valve)"
Near Highland, CA 92346
Rod
Job Details: 01/24/2020
DRYER AMANA NED4655EW1 Returned to replace defective timer next day. As designed op returned.
Near Atascadero, CA 93422
Tom
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found Right Glide for Crisper Drawer broken, Glide pieces and ball bearings fallen apart, order Glide./Glide - (WPW10235370); ordrng 1 WPW10235370 (glide)"
Near Atascadero, CA 93422
Tom
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Found frost build up on Evap Cover, Wire Harness does not include Defrost Thermostat, tech can not find Defrost Thermostat on Marcone, parts investigation required. Create pseudo for tech to call in for parts investigation."
Near Pasadena, CA 91106
Francisco
Job Details: 01/24/2020
COOKTOP WHIRLPOOL WCE55US0HB01 cx rescheduled.
Near San Luis Obispo, CA 93401
George
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW8620HC2 Found washer testing ok customer concern exexively loud wen washing customer instruct unit functioning as design complete. No dents or dings cause by tech.
Near Redlands, CA 92373
Rod
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Systems down at whirlpool instructed to call back next day.Need to call wfcc techline for further assistance.; schdld next appmnt for 1/24 FRI !
Near Adelanto, CA 92301
Darren
Job Details: 01/23/2020
WASHER AMANA NTW4605EW0 Agitator will have to be cut off to remove(seized to center shaft) ordering agitator.; ordrng 1 W10908289 (agitator)
Near Apple Valley, CA 92307
Darren
Job Details: 01/23/2020
DISHWASHER AMANA ADB1400AGW1 "Removed obstruction from impeller, drains normally."
Near Adelanto, CA 92301
Darren
Job Details: 01/23/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced leaking filter housing, cycled water through without filter, no leaks, custom will install a new filter later."
Near Bakersfield, CA 93306
Dane
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Sterling.... 7726076700Ice cubes still tapering in size and getting caught in ice chute and fusing together. Call Sterling at tech-support and went over several tests. Found the cabinet that holds the ice bucket in was warped not letting the gasket seal and letting air circulate in the ice bucket causing tapering ice cubes in fusing together. Per Sterling at tech-support this is a non-repairable issue
Near Manteca, CA 95337
William
Job Details: 01/23/2020
DRYER WHIRLPOOL WED8100BW0 "Removed debris from bower wheel, replaced latch & hook on door, ran dryer cycle, tested ok"
Near Manteca, CA 95337
William
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW92HEFC0 "F1E1, unit displayed error at pump out, replaced pump Assy. Ran self diagnostics cycle"
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Replaced Damper Control (WPW10594330). Tested ok.
Near Modesto, CA 95350
William
Job Details: 01/23/2020
WASHER MAYTAG MVWB835DW4 "Replaced gearcase, ran self diagnostics cycle, unit operating as designed."
Near Manteca, CA 95337
William
Job Details: 01/23/2020
DRYER WHIRLPOOL WED5000DW2 "Replaced door switch, ran dryer cycle, unit operating as designed"
Near Ventura, CA 93003
Aaron
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Checked the unit found the evaporator motor was not working, needs to be replaced ; ordrng 1 W11024089 (motor-evap)"
Near Manteca, CA 95336
William
Job Details: 01/23/2020
OVEN WHIRLPOOL WFE320M0ES2 "Replaced main control, ran bake cycle, unit operating as designed"
Near Modesto, CA 95358
Cruz
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Needs more work- found food drinks freezing in ff compartment, tested refrigerator thermistor and found it to be out of range causing freezing temp, ordering parts for unit. ; ordrng 1 W11174836 (cntrl-elec) and 1 W11317276 (diffuser)"
Near Colton, CA 92324
Kevin
Job Details: 01/23/2020
RANGE MAYTAG MGR6600FZ1 Door will not close or stay closed. I found found broken main hinge spring causing issue. Removed and replaced hinge. Tested unit. All tests good.
Near Fontana, CA 92337
Kevin
Job Details: 01/23/2020
WASHER MAYTAG MVWX655DW1 Customer stated the unit was not locking the lid and not making end of cycle sound. I tested unit and lid was locking. I removed control panel and secured harness at main control for lid lock. I calibrated unit. All tests good. This model doesn’t have a end of cycle signal option. Recalibrated main control. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL GI5SVAXVQ00 Customer stated that food is freezing in RC. I verified proper damper operation. I put unit into diagnostic and found thermistor for RC reading incorrectly. Failed RC thermistor. Ordering RC thermistor. ; ordrng 1 12002355 (thermistor kit)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/23/2020
MICROWAVE KITCHENAID KEMC378KSS01 Scott 7726961891 unit has a bad fuse somewhere. Called techline and ordered all fuses but will only need one.; ordrng 1 4375279 (thermostat) and 1 4375281 (thermostat) and 1 4454949 (block-fuse) and 1 WP4375321 (fuse)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/23/2020
FREEZER WHIRLPOOL KRFF507HPS00 Replaced right bracket. Unit is now functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 01/23/2020
DRYER WHIRLPOOL MEDB766FW0 Unit needs a new motor because motor is making noise. Unit also needs a new speaker because speaker won’t make noise when job is complete.; ordrng 1 279827 (motor!dryer) and 1 W11123146 (speaker) and 1 WP694089 (wheel)
Near Highland, CA 92346
Rod
Job Details: 01/23/2020
DRYER AMANA NED4655EW1 Dryer continues to run will not turn offConfirmed Found timer defective. Timer motor not running.Ordering timerReturning next day; schdld next appmnt for 1/23 THU 7-11
Near Oak Park, CA 91377
Joe
Job Details: 01/23/2020
WASHER AMANA NTW4516FW2 Replaced control board unit is now functioning as designed. Job complete.
Near Camarillo, CA 93012
Joe
Job Details: 01/23/2020
WASHER WHIRLPOOL MVWB835DC4 Unit needs a water valve and a control parts. Scheduling call for tomorrow because it will only take about 15 minutes.; ordrng 1 W11172234 (housing)
Near Visalia, CA 93292
Chase
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found major crack in liner of freezer compartment. Called to document with whirlpool. Unit deemed unrepairable.SR#7726960329
Near Visalia, CA 93291
Chase
Job Details: 01/23/2020
MICROWAVE JENN-AIR JMW3430WS02 F6e8 error code. Lost communication with microwave AM. Needs new appliance manager board. Ordering and rescheduling. Please request double labor will need to pull out with oven dolly.; ordrng 1 W10323052 (CONTROL PANEL) and 1 WPW10292566 (APPLIANCE MANAGER)
Near Visalia, CA 93291
Chase
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KBRC36FTS03 Found condenser coils very dusted over causing co press or to over work. Cleaned coils. All ops now testing normal time of repair. Job complete. Collecting 115 for service fee. Job complete.
Near Visalia, CA 93291
Chase
Job Details: 01/23/2020
RANGE JENN-AIR JGCP436WP00 Going to have to get senior tech out to help pull out and with technical help; ordrng 1 WP71002749 (SPARK MOD)
Near Visalia, CA 93291
Chase
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Could not pull out unit due to installers, installers messed up leg and bent frame upon installation, spoke with service manager, unit need to be pulled out for us to work on it, ordering leg. Pls do not reschedule until cx calls back in to confirm unit is pulled out.; ordrng 1 8193716 (LEG)"
Near Turlock, CA 95382
Lance
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW8040DW4 "Needs work- found loud knocking noise during agitation, wash plate checked ok, noise coming from internal transmission. We will need to replace transmission and return with parts,; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Near Turlock, CA 95382
Lance
Job Details: 01/23/2020
WASHER MAYTAG MVWC465HW2 Fixed- replaced valve assembly as well as console clips. Unit is now fully operational and working as designed
Near Ontario, CA 91764
Tyler
Job Details: 01/23/2020
WASHER WHIRLPOOL WETLV27HW1 Customer stated that the unit is still filling. Called tech line was told to change control valve and pressure hose at the same time. File number 7726448708. Unit needs to be out for repair.; ordrng 1 W11028053 (harns-wire) and 1 W11222849 (valve) and 1 W11367652 (ELEC CNTRL)
Near Santa Maria, CA 93455
George
Job Details: 01/23/2020
OVEN WHIRLPOOL KOSE500ESS02 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Los Angeles, CA 91331
Raymond
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced damper control and center rail. Tested unit. Unit functions as designed.
Near West Covina, CA 91791
Stephen
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Ran diagnostics. Found not cooling at all. Compressor is running. Possible leak. Needs compressor and dryer; ordrng 1 W10843121 (DRYER ) and 1 WPW10507886 (COMPRESSOR )
Near Montebello, CA 90640
Stephen
Job Details: 01/23/2020
RANGE - GAS KITCHEN AID KGRS505XSS02 Replaced manifold assembly. All burners are igniting/ working properly at this time. Advised customer not to leave oven doors open too long when hot. Complete.
Near Avenal, CA 93204
Enrique
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4815EW1 "Inspected whirlpool washer . Customer concerns , not draining . I checked the drain pump for obstruction , no obstructions . Need new pump .; ordrng 1 WPW10661045 (drain pump)"
Near Coalinga, CA 93210
Enrique
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8540FW1 "Inspected whirlpool front load washer . Customer concerns , unit makes loud grinding noise in spin cycle . Found faulty bearings ( something broken inside tub assembly . Need tub assembly .; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw)"
Near Oxnard, CA 93030
Joe
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW1 Units GEARCASE is causing it to make noise. Ordering GEARCASE.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)
Near Armona, CA 93202
Enrique
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 "Inspected Maytag washer . Customer concerns , unit doesn’t stop filling and makes clicking noise . Installed inlet valve and slider . All functions tested normal . No leaks ."
Near Oxnard, CA 93036
Joe
Job Details: 01/23/2020
WASHER MAYTAG MHW6630HC0 After replacing bellow unit is no longer leaking and functioning as designed. Job complete.
Near Acton, CA 93510
Jonathan
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTE204EPA4 Found defective upper spray arm a retainer. Replaced defective parts. Tested unit and is working properly.
Near Palmdale, CA 93550
Jonathan
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 Found defective freezer door rail. Fixed freezer rail. Tested unit and is working properly.
Near Palmdale, CA 93550
Jonathan
Job Details: 01/23/2020
DRYER WHIRLPOOL MGDX655DW Found defective pulley and rollers; ordrng 1 4392065 (dryer repair kit)
Near Lancaster, CA 93535
Jonathan
Job Details: 01/23/2020
WASHER AMANA NTW4516FW3 Replaced defective drive pulley and actuator. Tested unit and is working properly. Found home water valve leaking.
Near Rosamond, CA 93560
Jonathan
Job Details: 01/23/2020
FREEZER WHIRLPOOL WRF535SWHZ02 Found defective freezer door seal. Replaced defective seal. Tested unit and is working properly
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF300ESS01 Removed and replaced inlet water valve unit now working as designed.
Near Monterey Park, CA 91754
Francisco
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW1 Removed and replaced shifter unit working as intended.
Near Monrovia, CA 91016
Francisco
Job Details: 01/23/2020
DRYER WHIRLPOOL WGD8000DW4 Checked unit found broken belt. Ordering part and RS for Tuesday as we will receive art Monday.; ordrng 1 W10849499 (belt)
Near Monrovia, CA 91016
Francisco
Job Details: 01/23/2020
DRYER MAYTAG MGDC465HW0 Cx cancelled at door.
Near Altadena, CA 91001
Francisco
Job Details: 01/23/2020
WASHER WHIRLPOOL LSB6500PW4 Removed and replaced gear case and brake and drive tube. Tested ops unit now working as intended.
Near Glendale, CA 91208
John
Job Details: 01/23/2020
FREEZER KITCHENAID KSSC42FKS00 "Secured the main plug connector for the heater and the defrost by metal, it pushed it way out due to ice and frost. After repair the heat it tested good."
Near Burbank, CA 91504
John
Job Details: 01/23/2020
DRYER MAYTAG MGD6630HW0 "Replaced the inlet thermistor. The customer is concerned of spots and stains on the clothes, but they wash off in the washer. The dryer does test good after the thermistor was replaced."
Near Glendale, CA 91214
John
Job Details: 01/23/2020
DRYER WHIRLPOOL MGDB835DW4 "The exhaust tube venting came off, causing a smell in the home. The dryer starts up and runs properly. Customer is getting new vent for the home."
Near Fresno, CA 93711
Irvin
Job Details: 01/23/2020
DRYER WHIRLPOOL WGD5000DW3 "The dryer is buzzing from the push to start button. The timer stops buzz. JK-TECHLINE buzzing from start switch. Checked the unit found the start button failed. Replace. Talk to Miguel in parts gave me a will call. install switch test function all good, buzz gone."
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer concern of intermittently food getting frozen in the fresh food compartment. Ordered air diffuser (W11317276), and rescheduled. Customer requesting morning service.; ordrng 1 W11317276 (diffuser)"
Near Fresno, CA 93711
Irvin
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW9620HC0 "Cx says the washer is not draining or operating properly DAVE-TECHLINE, ran thru diagnostics no errors. Drain needs to be reset. 7726961475-SR# The unit has no error codes. The unit is operating properly. Called TECHLINE about the unit. CX INSTRUCT RO MOVE DRAIN HOSE TO PROPER POSITION, USE EXTRA RINSE. DO NOT USE PODS UNLESS YOU PRE OPEN."
Near Castaic, CA 91384
Michael
Job Details: 01/23/2020
RANGE JENN-AIR SVD48600P Cx states oven door hinges are really difficult to open.Cx agrees to service fee.Tech finds oven door hinges are dragging severely causing difficulty opening and closing.Needs left and right door hinge WP71003353 (2) $56.60Labor $145.00 quoted $383.95 and Cx agrees collected service fee by check #3316Return Friday 1-24-20 7-8am requested. This call needs to be first call of the day$298.65 is remaining bal; ordrng 2 WP71003353 (DOOR HINGE)s
Near Santa Clarita, CA 91354
Michael
Job Details: 01/23/2020
RANGE WHIRLPOOL WFG515S0ES1 Cx states his son performed a self clean and the heat from the self clean melted the front control console. Put back on techs route for following day; ordrng 1 WPW10511278 (DSI BoARD)
Near Santa Clarita, CA 91354
Michael
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4955HW1 Cx states they left for a trip in December and when family returned they heard the u it make a loud squealing noise and called for service.Entered diagnostics and found no faults stored. Machine is practically brand new. Ran through auto service test with cx present passed all cycles as designed. Cx is hearing dry seals from new machine not being used but ones a month tops. Tech lowered front and rear left side legs to center wash tub inside frameMachine ops as designed with no issues. Instructed cx on proper loading and soap useage. All ops are as designed job complete
Near Santa Clarita, CA 91390
Michael
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "28755 Haskell Canyon Rd, Santa Clarita, CA 91390Opened new door and door has damage to top left corner took quick pic of damage; ordrng 1 W11254954 (STAINLESS LEFT SIDE DOOR)"
Near Santa Clarita, CA 91355
Michael
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cx states unit stopped working completely after 1 day of useVerified power to unit. Only interior lights work not cooling no fans op.Removed and replaced control board W11089236Rebooted u it and immediately began cooling as designed. All ops appear normal advised cx wait 24 hours for operating temps. Job complete
Near Santa Maria, CA 93455
George
Job Details: 01/23/2020
KITCHEN WHIRLPOOL WDT970SAHZ0 Found dishwasher not draining found air gap plug remove retested check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details: 01/23/2020
RANGE WHIRLPOOL WOS51ES4EB01 Found bad thermal fuse ok to order part.; ordrng 1 W11025102 (fuse-thrml)
Near Madera, CA 93636
Timothy
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed damper . Noted there was harness damage to the RC harness. This is part of the cabinet and can not be replaced. If this damper does not fix the problem then the harness is a potential issue.
Near Madera, CA 93636
Timothy
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4816FW2 Unit showing a 8-1(lo no flow) 2-1(stuck key ) 5-4(lid lock failure). Found the cold valve clogged. Cleaned valve. Replaced latch. Tested unit . Unit operating as designed.
Near Fresno, CA 93730
Timothy
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Ran a service test and checked for faults. No faults stored . Noted there was no rinse aid in the dispenser. Unit passed the service test. Called WPTS(7726962290) Instructed customer to use rinse aid and to run water at the sink until it is 120f and to use all the heat modifiers.
Near Madera, CA 93636
Timothy
Job Details: 01/23/2020
MICROWAVE JENN-AIR JMV8208WS Customer canceled after robo-call.
Near Merced, CA 95348
Kenneth
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4816FW1 Found unit not turning on bad board. Proper voltage to board. Ordering new control. Rescheduled customer for wednesday 1-29-20; ordrng 1 W11124783 (Control)
Near Fresno, CA 93730
Timothy
Job Details: 01/23/2020
DISHWASHER JENN-AIR JDTSS247HS0 Removed unit. Replaced sump assembly. Tested unit. Unit checks ok. No leaks noted.
Near Kerman, CA 93630
Irvin
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "CALLED TECHLINE BUTCH- explained the issue with no ice production. Now leaking PER CX. reviewed PREVOIUS FILE NUMBER, said run fill test making sure it doesn’t spray past the tray. if no leaks unit is good. Per WP ice maker fills bucket only 3/4 full you could use more ice than produced. (6:55am)7726881118. File updated instructed by WP fill test only. CHECKING FOR A LEAK FOUND AT SMART VALVE MAIN WATER LINE. THE HOSE HAS ANDEFECT AT CONNECTION TIP, BURRS, THE HOSE IS NOT SEATING PROPERLY. REMOVED BAD HOSE CONNECTED BACK WITH CLIP. TEST FOR LEAKS NONE. ALL OPS NORMAL."