Near Bakersfield, CA 93306
Dane
Job Details: 01/23/2019
OVEN WHIRLPOOL WFG320M0BS2 Upon arrival the oven would not heat. Found switch on gas regulator that lets gas flow to oven was broken and would not open. Unit needs new oven regulator are; ordrng 1 W10638126 (REGULATOR )
Near Bakersfield, CA 93301
Dane
Job Details: 01/23/2019
WASH/DRY COMBO FRIGIDAIRE FFLG1011MW0 Upon arrival of the unit was leaking very badly gas from where the pipe meets the regulator. Unit needs new gas piping and new regulator; ordrng 1 137076300 (pipe) and 1 5303207409 (valve-gas completed)
Near Bakersfield, CA 93309
Dane
Job Details: 01/23/2019
OVEN WHIRLPOOL KEBS179BSS00
Near Taft, CA 93268
Dane
Job Details: 01/23/2019
COOKTOP WHIRLPOOL W3CG3014XS Install switch harness and tested unit. Now one of the other switch are faulty. You need to switch harness again; ordrng 1 WP4456905 (harns-wire)
Near Arvin, CA 93203
Dane
Job Details: 01/23/2019
DRYER ELECTRIC WHIRLPOOL WTW8500DC0 "On arrival of the unit was making horrible noises and cycle. Unit was giving shifter fault. Shifter not transitioning all the way into Spain making gears on bottom of drum assembly and rotor trying to weigh at each other and war and we are out. Unit needs new drum assembly, new rotor, and new shifter; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KBFN502ESS01 upon arrival cx states the unit is making a popping noise on the opposite door found door hindge is loose resecured and retested job complete cx inspected
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 upon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MFI2569YEM0 upon arrival programmed the unit cx stated that he replaced both controls I just programmed job complete
Near Los Angeles, CA 91311
Billy J.
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE234GPS0
Near Los Angeles, CA 91367
Billy J.
Job Details: 01/23/2019
FREEZER WHIRLPOOL GX5FHTXVY05
Near Los Angeles, CA 91325
Billy J.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7300DW upon arrival cx stated unit was not working I checked unit for error codes and had 2 lid lock error codes tried to cycle lid lock but it failed removed and replaced lid lock retested job complete no error at this time
Near Castaic, CA 91384
Billy J.
Job Details: 01/23/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00
Near Los Angeles, CA 91342
Billy J.
Job Details: 01/23/2019
WASHER MAYTAG MVWC565FW1 upon arrival cx stated unit was completely dead and not operating cx has unit plugged into extension Cord like 4 other items thing are plugged in I checked unit fo. Error codes and there is none I ran unit
Near Los Angeles, CA 91331
Billy J.
Job Details: 01/23/2019
WASHER MAYTAG MVWB765FW2
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Upon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Near Los Angeles, CA 91343
Billy J.
Job Details: 01/23/2019
FREEZER KITCHENAID KRFC300ESS01 upon arrival cx states there is frost in freezer I found that rails were not retracting freezer door all the way ordering; ordrng 1 W10330994 (bracket) and 1 W10330995 (bracket)
Near Los Angeles, CA 91326
Billy J.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Near Los Angeles, CA 91344
Billy J.
Job Details: 01/23/2019
WASHER MAYTAG MVWC565FW1 upon arrival cx states unit was not cleaning clothes and long wash times found cx was overloading so cycle was increasing also found agitator was loose and not washing properly secured bolt retested job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 01/23/2019
DRYER WHIRLPOOL WGD49STBW upon arrival drum was jammed because plastic ring broke removed and replaced retested job complete
Near Los Angeles, CA 91331
Billy J.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8500DC5 upon arrival cleared error codes and ran unit through diognosis test 51 went threw all functions as designed with no error codes instructed cx on loading soap usuage and balling up the clothes tested and retested job complete unit working as designed
Near Castaic, CA 91384
Billy J.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Santa Clarita, CA 91354
Billy J.
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE304GPS0 Upon arrival I checked unit for error code and did not have any I put cups on top rack and they filled in no time lowered the legs to raise front of unit instructed cx to change soup to finish quantum max job completed.
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/23/2019
DRYER WHIRLPOOL MGD5100DC0 "F3 e2 shorted thermistor unit needed thermistor replaced test operations , also advised customer that small loads will not dry correct and different type of materials will not dry everything on sensor dry when mixed together , tested air flow ok at this time operating normal at this time ; used 1 WP8577274 (THERMISTOR) from stock"
Near Simi Valley, CA 93065
Aaron
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Near Santa Clarita, CA 91355
Billy J.
Job Details: 01/23/2019
REFRIGERATOR KITCHEN AID KRFC704FBS00
Near Simi Valley, CA 93065
Aaron
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Unit ice maker jammed up , not making ice, replaced tested operating normal now"
Near Los Angeles, CA 91331
Billy J.
Job Details: 01/23/2019
WASHER WHIRLPOOL WFW85HEFC1 upon arrival cx stated unit is giving them a bunch of error codes states sometimes unit will not unlock or lock pressure sensor error with a unit error tested unit and unit needs new sensor and control w11201290; ordrng 1 CONTROL (CONTROL)
Near Fillmore, CA 93015
Aaron
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced the dispenser assembly tested ok at this time"
Near Fillmore, CA 93015
Aaron
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7300DW0 "Checked operations found the wash plate was warped and scraping when washing and wash plate gears stripped , replaced wash plate tested operations normal now ops normal"
Near Fillmore, CA 93015
Aaron
Job Details: 01/23/2019
REFER FRIGIDAIRE FFTR1022QW "*Checked operations found the fan blade was off of the evaporator motor, old blade was loose , replaced with a new one , tested operations normal; used 1 5304490957 (FAN BLADE ) from stock"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/23/2019
OVEN WHIRLPOOL WFG540H0ES1
Near Simi Valley, CA 93063
Aaron
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF760SADB1
Near Simi Valley, CA 93065
Aaron
Job Details: 01/23/2019
WASHER MAYTAG MHW3505FW0 Replaced the door lock assembly tested ok at this time after replacement
Near Fillmore, CA 93015
Aaron
Job Details: 01/23/2019
WASHER GE GTWN8250D0WS
Near Moorpark, CA 93021
Aaron
Job Details: 01/23/2019
REFRIGERATOR KITCHEN AID KBFC42FTS04
Near Simi Valley, CA 93065
Aaron
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Santa Paula, CA 93060
Aaron
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8500DC0
Near Simi Valley, CA 93065
Aaron
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXT02
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/22/2019
DRYER WHIRLPOOL MGD5100DC0 "*F3 e2 shorted thermistor unit needed thermistor replaced test operations , also advised customer that small loads will not dry correct and different type of materials will not dry everything on sensor dry when mixed together , tested air flow ok at this time operating normal at this time ; used 1 WP8577274 (THERMISTOR) from stock"
Near Simi Valley, CA 93065
Aaron
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer had a generic water filter stuck in the filter housing est to remove is $160.00 mrs approved , Remove the filter from the house in successfully without damaging the filter housing and replaced it with a factory approved filter that the customer supplied operating normal unit has water now advise customer to purge water to get all air out of the system paid in $160.00 on card"
Near Simi Valley, CA 93065
Aaron
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "*Unit ice maker jammed up , not making ice ,replaced tested operating normal now allow 3 days to fill all the way up"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL WDF760SADB1 Needs extra labor to rewire the unit And 3 call count Checked operations found unit pump and motor asm leaking underneath wash module the diverter red wire connector is corroded as a result of leaking needs unit needs to be pulled out rewired and pump and motor asm replaced needs a 3 call count to repair unit ; rqstng P&A on 1 W11027902 (harns-wire) and 2 WPW10503548 (retainer)s and 1 WPW10671942 (sump and motor assy)
Near Moorpark, CA 93021
Aaron
Job Details: 01/22/2019
REFRIGERATOR KITCHEN AID KBFC42FTS04 "If approved needs a 4 call count I need extra labor to repair the unit 1 gasket usually 1 hour to do all 3 needs replacing gaskets are ripped due to abuse, replacing gaskets will result in the doors not closing correct needs the doors to properly repair the unit French door bottom mount refrigerator needs all 3 door gasket due to stickiness at the base of refrigerator the left and right lower ends of the gaskets are ripped and pulled loose due to not cleaning spills then the gaskets pull away and ripped freezer gasket is still sealing but is ripping away in some spots , this could have been avoided by cleaning the edges of the refrigerator edges where the gaskets seal up at neglecting to clean it is the reason the gaskets are in bad shape not from material defects ordered all 3 gaskets ; rqstng P&A on 2 8201809 (gasket-fip)s and 1 WPW10192907 (gasket-fip)"
Near Fillmore, CA 93015
Aaron
Job Details: 01/22/2019
WASHER GE GTWN8250D0WS "Needs a 4 call count if approved also I need extra labor to repair the unit it will take over 3 hours to repair Checked operations found unit leaking down the back at the valve log San a number of hoses split and needs replacement also called techline found unit gearcase was grinding or rumbling loud in spin, he said replace basket as well has to be upgraded, unit grinding when clutch engaged needs replacement washplate and bolt is stuck needs to be removed to change the gearcase multiple things wrong with the unit to get back into working order and not leak out all parts are nessisary to repair Needs 4 call count ; rqstng P&A on 1 WH01X10676 (insert impeller) and 1 WH02X10363 (nut hub) and 1 WH02X10364 (washer hub) and 1 WH02X10382 (scr 1/4 - 20 2a sinu) and 1 WH05X10014 (mode shifter asm) and 1 WH13X10058 (water valve - 5 sole) and 1 WH38X21094 (TRANSMISSION ) and 1 WH41X10320 (hose dispensing) and 1 WH41X10321 (hose dispensing) and 1 WH41X10322 (hose dispensi
Near Castaic, CA 91384
Billy J.
Job Details: 01/22/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 Apon arrival cx states the unit is making making a 4 chim noise very random cx states about 20 times total it has made the noise cx states it hasn’t made a noise in about 4 days to find a chiming noise that has made a noise 20 times in per techline they have no idea what could cause the noise 7723976050 per techline leave door open and heard chim cx states that is not the noise w11086558 I unplugged the unit and plugged unit back in in it made the noise so unit is loosing power ever so offing will replace main w11333076; ordrng 1 CONTOL (CONTROL) and 1 W11086558 (panel-ui)
Near Oxnard, CA 93033
Jesus
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that ice maker not dispensing. Checked unit and found unit not dispensing. Removed ice-maker and actuated ice-maker motor. Assembled unit and found the door switch not working. Replaced switch and unit is. Now working as design.; used 1 WP2321285 (SWITCH) from stock
Near Oxnard, CA 93035
Jesus
Job Details: 01/22/2019
RANGE KITCHENAID KSGG700ESS1 Customer states that unit is not sealing properly. Checked unit and found the right side hinge bent. Unit door is not closing firmly to cabinet. Need to replaced door hinges. Ordered parts.; ordrng 2 W11162113 (HINGE)s
Near Oxnard, CA 93033
Jesus
Job Details: 01/22/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer states that unit is leaving clothes wet. Checked unit and found error codes. Ran unit and per tech-sheet test water level sensor Test#7 on pg 17. Found the sensor showing +5 vdc was present from control board J28 pins 1/4. Replaced sensor and retest unit. Unit is now working as design.F8-E1. No water detected entering washerF0-E1. Load detected during washer cleaning cycleF8-E3. Overflow condition; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock
Near Thousand Oaks, CA 91320
Jesus
Job Details: 01/22/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Removed ice-maker bin and installed extension. Placed bin back and tested. Unit is working as design.
Near Bakersfield, CA 93307
Dane
Job Details: 01/22/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF Part not in; saved tckt
Near Caliente, CA 93518
Jim
Job Details: 01/22/2019
WASHER MAYTAG MVWC565FW1 "Replaced motor because of broken part, lid lock, capacitor and water valve because of failure"
Near Grover Beach, CA 93433
James
Job Details: 01/22/2019
OVEN WHIRLPOOL WEG730H0DS0 "Found unit with f8e0 fan speed error. Quoted customer to replace blower. 115 service call, 120.17 parts, 187.92 labor. Sub Total of 423.09. 432.10 after tax. Customer will hold off on repairs till she speaks to her husband. Collected 115.00 for service call via check # 7212 DO NOT ORDER PART TILL CUSTOMER CONFIRMS.; ordrng 1 W11107275 (FAN BLOWER)"
Near Bakersfield, CA 93313
Jim
Job Details: 01/22/2019
REFRIGERATOR MAYTAG MBL2258XES4 Replaced drain tube and fresh food damper. Unit tested ok; used 1 W10619951 (TUBE DRAIN) from stock
Near Arroyo Grande, CA 93420
James
Job Details: 01/22/2019
DRYER WHIRLPOOL WGD7500GC0 Found unit with no heat. Ordering new ignitor and thermostat via office due to bad data connection. Did not reschedule due to tech availability. ; O-emld tckt
Near Santa Maria, CA 93455
James
Job Details: 01/22/2019
COOKTOP KITCHENAID KCGS950ESS02 Brand new Unit is missing griddle and has tarnish spots on right front burner. Ordering new parts. Did not reschedule due to tech availability. ; ordrng 1 W10662080 (griddle) and 1 W11173537 (HOLDER-ORF)
Near Apple Valley, CA 92308
Kegan
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Customer stated unit does not feel cold, inspected unit, found unit on high setting, calibrated unit, told customer to allow 24 for calibration adjustments and monitor cooling."
Near Apple Valley, CA 92307
Kegan
Job Details: 01/22/2019
DRYER MAYTAG MGDC215EW2 "Customer stated taking long time to dry, inspected unit, confirmed gas valve issue. Please see notes"
Near Victorville, CA 92392
Kegan
Job Details: 01/22/2019
DRYER MAYTAG MGDB835DW3 "Customer stated unit making loud noise during operation, inspected unit, determined idler pulley worn, making loud squeal. Removed and replaced pulley, ran test, test good.; used 1 279640 (PULLEY,IDLER) from stock"
Near Apple Valley, CA 92308
Kegan
Job Details: 01/22/2019
DRYER WHIRLPOOL WGD8000DW "Customer stated unit not turning on/no display, checked for power at plug 120vac present. Inspected unit, determined communication error between UI and ACU, ordering both.; ordrng 1 W10593648 (panel-cntl) and 1 W10739352 (cntrl-elec)"
Near Upland, CA 91784
Tyler
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KSSC42QVS01 Customer stated that the water and ice dispenser buttons are hard to push. Removed and replaced dispenser pads tested all works good at this time.
Near Apple Valley, CA 92307
Kegan
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW8500BW0 "Upon arrival, found stator bolt stripped into shaft, unable to remove to access RPS. Picking up RPS, W10178988 at distributor.; schdld next appmnt for 1/22 TUE 8 am"
Near Claremont, CA 91711
Tyler
Job Details: 01/22/2019
COMPACTOR KITCHENAID KTTS505ESS0 Customer stated that the door is getting stuck. Tested door found that when the trash is full and heavy the pedal is harder to push because of the weight of the bin. Showed customer that if bin is heavy if u pull up on door while pushing pedal it makes it easier. All works good at this time all is working to specs.
Near Victorville, CA 92394
Kegan
Job Details: 01/22/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Customer stated lock stopped working, then No display. Inspected unit, determined lock shorted, and thermal fuse blew, ordering both parts.; ordrng 1 W10618131 (latch-door) and 1 WPW10545255 (fuse-thrml)"
Near Colton, CA 92324
Kevin
Job Details: 01/22/2019
REFIRGERATOR WHIRLPOOL WRF535SWHZ00 Freezer door gasket not sealing on top of freezer door causing frost build up in freezer. I formed gasket properly. Tested rails and gasket. All tests good.
Near La Verne, CA 91750
Tyler
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 Found auger motor was frozen from last defrost. Fixed and tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY02 Customer stated the unit is leaking water. Found leak is coming from drain tube. Per service pointer replaced drain tube kit. Customer to pay labor and service call whirlpool pays for part.; used 1 W10619951 (TUBE DRAIN) from stock
Near Duarte, CA 91010
Tyler
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW57ESVW0 Customer stated that the unit is spinning during fill cycle found bad load sensing switch WPW10292584. Also found unit is spinning slow. Customer declined and paid service call.
Near Agoura Hills, CA 91301
Jesus
Job Details: 01/22/2019
ICEMAKER JENN-AIR JIM158XYRS0 Customer states that unit is not making ice. Ran diagnostics and found that the evaporator not frosting up. Called techline advised to do a seal system. Need call count of 5. Ordering parts.TboreSr#7723977547; ordrng 1 W11034363 (CONTROL BOARD) and 1 WP759113 (valve-gas) and 1 WPW10200037 (drier-tube) and 1 WPW10206473 (coil-solnd) and 1 WPW10605286 (compressor)
Near Thousand Oaks, CA 91360
Jesus
Job Details: 01/22/2019
WASHER MAYTAG MVWX655DW0 "Customer states that unit is not spinning out clothes. Checked unit and found error codes. Found the suspension weak, control board not responding, drive pulley slipping on belt. Per Test#1 opt. 7 and +13 vdc not present. Replaced suspension, drive pulley, control board and calibrated unit. Ran automatic diagnostics and passed. Unit is now working as design.F0-E5. Off balance detectedF1-E1. Main control fault"
Near Lompoc, CA 93436
James
Job Details: 01/22/2019
WASHER MAYTAG MVWB725BW0 "U it has bad bearing. Quoted customer for new bearing ( service 115 , parts 105.91 , and labor 187.92. Collected service of 115 via cc. Customer denied repair and stated they would look into a new machine due to price."
Near Bakersfield, CA 93309
Dane
Job Details: 01/22/2019
WASHER MAYTAG MVWB725BW0 Upon arrival the unit was leaking from the water valve. Also the machine will turn itself on on in random times. Unit needs a new water valve for leaking and new main control and consul for starting it self issue.; rqstng P&A on 1 W10763749 (cntrl-elec) and 1 W10853723 (valve) and 1 WPW10521059 (console)
Near Lompoc, CA 93436
James
Job Details: 01/22/2019
REFRIGERATOR ELECTROLUX EI23BC82SS "Customer stated unit making ratteling noises on and off. Could not duplicate problem. Checked cabinet, hoses, fans, evaporator and condenser. Found no noises out of ordinary. Unit is functioning as intended."
Near Bakersfield, CA 93309
Dane
Job Details: 01/22/2019
RANGE KITCHEN AID KCES950HBL00 Upon arrival the unit would start it self and burners would randomly turn on and turn off. There is no display and the customer cannot control the functions from the control. Replacing all three control boards; ordrng 1 W11259509 (CONTROL) and 1 W11261875 (CONTROL) and 1 W11261879 (DISPLAY)
Near Fillmore, CA 93015
Aaron
Job Details: 01/22/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced the dispenser asm tested ok at this time per CM S CODE PART , CUSTOMER is calling the manufacturer as well they told her they would cover everything"
Near Riverside, CA 92501
Kevin
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit is not making ice. No voltage to ice maker. I traced wiring down from ice maker and found broken wires at base of freezer door causing voltage loss. Wires are too close to door for repair. Unit needs new freezer door. Needs autho. Allow 1 hr on return. I will return pre diagnosed parts to coast. ; rqstng P&A on 1 LW10691266 (dor-fip), 865.90"
Near Delhi, CA 95315
Kenneth
Job Details: 01/22/2019
WASHER WHIRLPOOL MVWC565SF1 Found unit with long fill no fill error code due to clogged water valve filter screens. Pulled screens and cleaned them out and tested unit. Unit is working properly. Customer approves function at this time.
Near Claremont, CA 91711
Tyler
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Customer stated that the unit is leaking water in the refer compartment and is rusted. Removed and replaced drip pan tested all works good at this time.
Near Santa Maria, CA 93455
James
Job Details: 01/22/2019
RANGE WHIRLPOOL KSGB900ESS unit unable to keep temp. Ordering new oven sensor and cntrl elect. Tested bake and broiler. Both ignighted with out delay. Office to schedule when parts arrive. ; ordrng 1 W10833885 (sensor) and 1 W11100100 (cntrl-elec)
Near Fontana, CA 92336
Tyler
Job Details: 01/22/2019
M/W OTR MAYTAG MMV4206FZ2 Customer stated that the microwave will not start all the time. Found door is not closing properly. Removed and replaced door and switches tested all works good at this time.
Near Los Angeles, CA 91324
Raymond
Job Details: 01/22/2019
DRYER MAYTAG MGDB755DW3 upon arrival cx states unit stops every minute at 8 minutes till end of cycle. Contacted Dave SR 7723976222 and discussed. This is normal operation. Unit functions as designed. Instructed cx on proper use and care.
Near Merced, CA 95340
Kenneth
Job Details: 01/22/2019
WASHER ROPER RTW4640YQ1 Found unit with bad suspension causing unit to go off balance. Unit needs new suspension. Found tub ring damaged and frayed due to tub hitting the side of the walls. Ordering new tub ring. Rescheduled customer for Wednesday 1-23-19; ordrng 1 WPW10215107 (tub ring)
Near Hesperia, CA 92345
Tyler
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Customer stated that the unit is leaking. Found seeping valve is causing freezing of fill tube. Removed and replaced fill tube clip and valve. Tested all works good at this t8mr. Recall on KN please pay me for call.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/22/2019
FREEZER WHIRLPOOL WRF555SDFZ07 Found unit frosting excessively in freezer due to freezer door being left open. Found door not closing well. Defrosted all ice build up and lifted front of fridge up to allow door to close properly. Tested unit. Unit is working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/22/2019
DRYER WHIRLPOOL WED4815EW1 Talked to person at door and informed me that they never called for dryer repair and no Irene paleo lives at location.
Near Madera, CA 93638
Irvin
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW4816FW2 Removed power. Installed parts. Completed assembly. Powered unit ran calibration passed. Informed CX that need to replace hod cold hoses. The hot is collapsing when in use causing slow fill. All other functions normal.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Apon arrival cx states the unit is making a popping noise on the opposite door found door hindge is loose resecured and retested job complete cx inspected
Near Madera, CA 93636
Irvin
Job Details: 01/22/2019
OVEN WHIRLPOOL RANGE "The unit is not displaying anything, nonresponsive. There is no MDL/ SRL informed CX the unit can be repaired by parts only without model or serial. Informed CX will return Thursday to pull unit and inspect for failures. Then order parts with parts in the unit."
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/22/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Apon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Near Tehachapi, CA 93561
Patrick
Job Details: 01/22/2019
REFRIGERATOR AMANA ART106TFDW01 Need to reschedule for later time frame ; saved tckt
Near Los Angeles, CA 91344
Billy J.
Job Details: 01/22/2019
REFRIGERATOR MAYTAG MFI2569YEM0 Apon arrival programmed the unit cx stated that he replaced both controls I just programmed job complete
Near Los Angeles, CA 91311
Billy J.
Job Details: 01/22/2019
DISHWASHER KITCHENAID KDTE234GPS0 Apon arrival cx stated unit was leaking out of air gap and front door of the dishwasher apon arrival I noticed the legs on the unit are not lowered lowered legs retested no leaks then cx stated that ther is a leakunderneith her sink found water is backing up out of air gap and house from air gad to garbage disposal is kinked tried to unkink and countless not refered cx to plumber job complete
Near Los Angeles, CA 91367
Billy J.
Job Details: 01/22/2019
FREEZER WHIRLPOOL GX5FHTXVY05 apon arrival cx stated the light that randy dropped off is the wrong color but is already installed and open bagged and states that the icemaker is not working properly since the last tech did the repair d7824706q tested icemaker and cannot get unit to cycle jumped t to h and nothing but have 120v also arm feels broken as well qquoted cx 173 cx states we broke it and they should not have to pay for it I just see an icemaker that won’t cycle but has proper voltage informed cx I believe this is a completly separate issue I have part they declined repair per office service call is good for the 8th of next month cx declined repair
Near Dos Palos, CA 93620
Irvin
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW5000DW1 "CX says the washer is not operating, says its dead. The unit has in error code. Off balance. Ran components found there is a loud screeching when the unit in in beginning of spin. Cam actuator and pulley all look good. Found rust in the shaft of the gearcase at wash plate. This is where the noise is com8jg from. Replacing gearcase cam and shifter washplate and hub; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Near Los Angeles, CA 91325
Billy J.
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW7300DW F5e3 f5 e2 f2e1 apon arrival cx stated unit was not working I checked unit for error codes and had 2 dlid lock error codes tried to cycle lid lock but it failed removed and replaced lid lock retested job complete no error at this time
Near Dos Palos, CA 93620
Irvin
Job Details: 01/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 The unit has a failed sealed system. CX says the IM failed first then the fresh food section got warmish. Then a few days no issues. Per CX intermittent cooling issues. Found sign leak at filter drier 2-5 year parts and labor for the sealed ; ordrng 1 W10756020 (compressor) and 1 W11116006 (evaporator)
Near Pinon Hills, CA 92372
Kegan
Job Details: 01/22/2019
M/W OTR WHIRLPOOL WMH31017HS2 "Customer stated unit not turning on, inspected unit, found in line fuse and thermostat blown. Removed and replaced, tested unit, tested good."
Near Dos Palos, CA 93620
Irvin
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW5000DW1 "F8/E1 F0/E3 The control button is sticking, the door lock is intermittently not opening. Gearcase shaft is moving up and down the suspension is weak. And 7nit shifts loud, leaks from center seal. Found sediment in the valve. Cleared and test, passed. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 W11130362 (SUSPENSION)"
Near Los Angeles, CA 91342
Billy J.
Job Details: 01/22/2019
WASHER MAYTAG MVWC565FW1 Apon arrival cx stated unit was completely dead and not operating cx has unit plugged into extension Cord like 4 other items thing are plugged in I checked unit fo. Error codes and there is none I ran unit threw
Near Los Banos, CA 93635
Kenneth
Job Details: 01/22/2019
DRYER WHIRLPOOL WED92HEFW0 "Clogged air vent causing multiple fuses and cutoffs to blow. Replaced all thermistors and thermostats. Thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time. Informed customer to contact someone about vent sweep; used 1 W11050897 (CUTOFF-TML), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Los Banos, CA 93635
Kenneth
Job Details: 01/22/2019
WASHER WHIRLPOOL WTW4616FW2 Found unit with a long fill not fill error code due to drain line laying on the floor in a black pipe to drain. Informed customer drain line has to be listed at least 4 feet high to keep water from filling up and just runnng out of the washer. Customer will mount her pipe to house to fix drain. Unit is working properly. Customer approves function at this time.