Local Reviews
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Cesar H.
DRYER WHIRLPOOL WGD5000DW3 Replaced seal all tested good
Cesar H.
DRYER WHIRLPOOL WGD4850HW0 Found unit will not start found reason is that knob on push to star switch is hitting console before contact can be made in the switch. Pulled knob out on switch stem and unit started. Added a lite adhesive to keep knob in place all tested good
John B.
KITCHEN KITCHENAID KDPE234GPS0 "There’s 5 V DC going to the display on the front, but there is no display. What are parts that I need.; ordrng 1 COVER (appliance cover-canv)"
Leon M.
RANGE AMANA ACR4303MFW3 After running diagnostic check find that unit has a bad control board ; ordrng 1 W10837800 (cntrl-elec)
Cesar H.
DRYER MAYTAG MGDB765FC0 Found open thermal fuse. Fuse ohm open. Replaced fuse tested unit all checked good
John B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "The refrigerator turns off at times, the customer has to unplug it and plug it back in to get it restarted. Replaced the main control, refrigerator tested good at this time."
Leon M.
REFRIGERATOR KITCHENAID KFCS22EVMS6 Cx states that unit is not working properly After running diagnostic check find that ice bin bucket is out of position Reinstalled ice container.Unit working properly as designed
Irvin F.
RANGE WHIRLPOOL WFC150M0EW4 Cx says the burners are not operating. Found the 2damaged element. ; ordrng 1 W11396790 (ELEMENT ) and 2 W11396792 (ELEMENT)s
Leon M.
WASHER MAYTAG MVWB835DW1 Replaced all selected parts Unit working properly as designed.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cx says the light in fresh food not operating. Upper lights and frezer lights not operating. Replacing light board and leds. ; ordrng 1 W10843353 (module) and 1 W11224256 (cntrl-elec) and 1 W11384469 (SWITCH )
Irvin F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Removed power from unit. Installed replacement parts. Assembled unit powered. Cycled on. All ops normal. Allow 24 hrs for cooling to balance.
Timothy J.
REFRIGERATOR BO WHIRLPOOL WRF736SDAB IM maker does not pass harvest or motor test. I’m has an E2 (lost home position) code. Unit needs a new IM.; ordrng 1 W11294907 (icemaker)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cx: freezer door on the left side is not closing properly Found the basket wash not seated. Cx says installers removed door and then it would not close. Corrected install issue. Aligned basket and door. Unit seals properly. Cx instruct open door from middle of handle. All ops normal.
James G.
OVEN WHIRLPOOL WOS72EC0HS01 "F6/E0 comm error stored several times, no fan faults stored ; ordrng 1 W11428583 (UI)"
James G.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 SR#7728720430Tech line says replace UI and main board for frozen fill tube ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec)
Irvin F.
OVEN WHIRLPOOL WFG505M0BS3 Gasket is in the middle of glass door remove door installed replacement gasket completed assembly all options normal
Timothy J.
REFRIGERATOR MAYTAG MFF2558FEZ05 Called WPTS (sr# 7728719723) and went over what was done with the unit and what I was finding. Found under load the 120 vac to the mullion drops out when I move the harness going into the cabinet. WPTS feels there is a broken wire in the cabinet and is going to contact the customer within 5 business days.
Timothy J.
DRYER MAYTAG MED6230HW0 Checked faults and Found a 3-2 code. Checked unit and found a bad harness assembly. Replaced harness assembly and tested. Unit checks ok.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit is still spoiling food in fridge. Installed date loggers. Rescheduked custinet fir wednesday 9-9-20; schdld next appmnt for 9/9 WED !
Kenneth M.
DRYER WHIRLPOOL WED7500GC0 Door seal missing. Was set drum seal. Unsure why. Door seal is the rubber seal. Ordering door seal. ; ordrng 1 WPW10354795 (Door seal)
James G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Hose from air gap to disposal is too short and leaking, unable to properly install hose due to lack of length. Advised customer to contact builder"
James G.
WASHER MAYTAG MVWC565FW2 "Spin unit twice with no unusual vibration at all. Checked suspension rods, good, no fault codes stored.Tested ok"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit is making ice slowly. Temps are checking good. Ordering valve and ui. ; ordrng 1 WPW10397958 (UI) and 1 WPW10179146 (Valve)
James G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced defective door switch and freezer door.Tested ok
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Mullien not flipping closed. Causing left door to stay open. Needs mullien. Customer tired of dealing with fridge. Is requesting new fridge. Ordering mullien. Sent customer over to QPL customer service. 4th visit out. ; ordrng 1 W10311759 (Mullien)
Kenneth M.
DRYER WHIRLPOOL WED7500GC0 Installed switch and tested. Unit is working properly. Customer approves functions.
Kenneth M.
OVEN WHIRLPOOL WEG750H0HZ0 Consile spazzing. Doing random things. Shutting down and rebooting. Ordering console and control. Did not reschedule ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control.)
Kenneth M.
WASHER MAYTAG MVW7230HW0 Unit bad console. No display. Just lines. Ordering console. Did not reschedule ; ordrng 1 W11478526 (Console)
Kenneth M.
WASHER MAYTAG MVWB835DW3 Installed slider and gearcase. Tsstdd unit. Unit is now working properly. Customer approevs
Kenneth M.
LAUNDRY WHIRLPOOL WTW7500GC0 Broken lid. Ordering new lid. ; ordrng 1 W11130236 (Lid)
Kenneth M.
OVEN WHIRLPOOL KODE300ESS04 Lower oven cancel button not responding. Ordering new console. Did nor reschedule due to part availability ; ordrng 1 W11087457 (Console)
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Instakled water valve. Tested unit. Unit is now working properly. Customer approves
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed module. Unit is working properly
Francisco S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cx stated he had multiple issues on unit. Fc door was stuck at some point,freezing in RC veggies,and fc was melting his food at some point. Found RC temp at 32 and fc temp at -2. RC set at 4 flakes and RC at 3. Found condensation build up in fc ceiling which indicates warm air leaked in compartment at some point. Did not find any issues on door gaskets. Also found air tower vents blocked. Advised cx not blocking vents and ensuring door is closed after use. Called factory and performed all tests in diagnostics they all passed Sr#7728720403"
Cruz B.
RANGE WHIRLPOOL WFE770H0FZ0 "Complete- voltage issue- cx claims that unit takes a long time to preheat, top burners are not working properly as well, pulled the appliance out and removed terminal block cover and tested from L1-L2 =120v L1-N = 120v L2-N = 120v the appliance needs 240v to work as designed, informed cx to call a licensed qualified electrician."
William L.
WASHER MAYTAG MVW7230HW0 "Unit starts wash cycle with little to no water above washplate, F2E1, cleared codes, ran diagnostics , found no code called WP TL Ref # 77287724642, was told unit operating as designed."
William L.
MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced micro switches with interlock kit, tested door functions, ran cooking test, unit operating as designed.."
William L.
M/W OTR AMANA AMV2307PFS2 "Found unit not heating, exhaust fan not installed correctly, corrected exhaust fan install, Replaced magnetron, diode, cap, ran cooking test, unit operating as designed"
Joe M.
DISHWASHER JENN-AIR JDB9000CWS2 Replaced drain pump and tested unit. Job complete
Joe M.
OVEN WHIRLPOOL WOD51ES4EB01 Replaced blowers an job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cycled unit and found refrigerator side Not cooling airflow issue refrigerant was defrost. Also found like in refrigerator not working. Refrigerator light will have to be replaced.; ordrng 1 WPW10515058 (light)
Joe M.
REFIRGERATOR WHIRLPOOL WRF560SMHZ00 Replaced door and tested unit. Unit is now functioning as designed. Job complete
Joe M.
WASHER MAYTAG MHWE251YG00 Replaced parts unit is no longer making noise job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Install new parts retested unit and inspected door with customer with customer. Job complete
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Upon arrival the door will not close properly because the cinema Leanne was not attached right. Remove Center, Molean and reinstalled properly. Unit functions normal now"
Dane K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Removed and replaced water reservoir and wire ties and water valve and tested unit. Unit functions normal now
Dane K.
COOK TOP WHIRLPOOL WCG55US0HS Removed and replaced the pressure regulator and tested unit. Unit functions normal now
Juan G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit still has a gap where fresh food door makes contact with the cabinet, freezer door hits the freezer floor when closing. Tried different adjustments to the leveling of the unit, none made a difference. Suspect cabinet is not straight. Called tech line to report issues, and to seek advise. Tech line agrees with some type of damage to the cabinet. Transferred me to TRADE PARTNERS. Spoke to Trade Partners, they will review the info, and contact the customer within 4 business days. SR. 7728720820 626 404 3881 correct phone #"
Juan G.
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Ice build up under ice container not allowing for auger motor mechanism to engage properly. De iced area, noticed ice build up in ice maker fill tube area. Re installed ice bin, unit dispenses ice properly now. Customer also complaints water dispenser leaks. Upon inspecting the unit, found low water pressure coming into the refrigerator. Advised customer to address low water pressure issue to consult with a plumber. Low water pressure is making water valves not to close properly, causing it to leak at dispenser, and ice maker fill tube."
Tom R.
FREEZER WHIRLPOOL KRSC703HPS00 "Found frost build on inside of FC Door near top right corner. Visual inspection of Gasket shows gap in top right corner. Visual inspection of center column on body of unit and comparison of RC Door shows no warping or morphing. Visual inspection of FC Door interior shows expansion of lining, order and replace FC Door./FC Door - (W11390104)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11390104 (DOR-FIP)"
Kevin M.
DRYER WHIRLPOOL WGD6620HC0 "Unit making loud noise while running. Found failed rollers, worn belt and worn idler pulley. Removed and replaced rollers, belt and pulley. Tested unit. All tests good."
Tom R.
WASHER WHIRLPOOL MHW8630HC1 "Entered diagnostics, found no error codes. Ran diagnostic tests, soap still in Dispenser. Water Valves functional, Drain functional, rotation good. Order and replace Metering Pump and Dispenser, order Hot and Cold Valves and Control Board to have on hand./Metering Pump - (W11316271)Cold Water Valve - (W11316256)Hot Water Valve - (W11316255)Control Board - (W11322884)Dispenser Assembly - (W11465557)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11316271 (MOTOR-PUMP) and 1 W11316256 (VALVE) and 1 W11316255 (VALVE) and 1 W11322884 (CNTRL-ELEC) and 1 W11465557 (DISPENSER)"
Joe M.
REFRIGERATOR KITCHENAID KRFC704FSS00 Unit was not cooling before unplugging unit. After unplugging unit mad plugging it back in unit began to function as designed. Unit is passing all tests in diagnostics
Kevin M.
WINE COOLER WHIRLPOOL WUW35X15DS02 Customer getting CL code on screen which means temp too cold. Took temp reading. Temps are normal at this time. Customer said it has happened 3 times. Ordering main control and thermistor. ; ordrng 1 W11290657 (thermistor) and 1 W11298786 (cntrl-elec)
Tom R.
BUILT-IN M/W JENN-AIR JMDFS24GS00 "Installed User Interface, ran key test, check okay. No damage to unit or home from tech, job complete."
William L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced. Latch Assy, unable to run diagnostics, removed outer door liner, found signes of water leaking in door from vent seal, ordered main control brd, ui panel & vent Assy.; ordrng 1 W11306302 (cntrl-elec) and 1 W11402115 (UI PANEL) and 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm)"
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated that the unit is making noise. Found coins in agitator all works good at this time.
Irvin F.
RANGE WHIRLPOOL JGS9900CDF01 The 7nit igniters are sparking after initial light up. The all igniters click. Replacing spark mod. ; ordrng 1 WPW10475147 (module-spk)
Kevin M.
ICEMAKER KITCHENAID KUIX335HPS00 Unit making noise. I found water valve vibrating causing noise. I tightened water valve. All tests good.
Juan G.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Temperature in the 80s in both compartments. No frost pattern on freezer evaporator, compressor is running. Line going into condenser is very hot. Called tech line, they advised it is a sealed system issue,SR 7728724138. Customer is using an adapter to eliminate the ground protection leg. Instructed customer to replace electrical outlet with a properly grounded one, per manufacturer, the unit needs a grounded electrical outlet.Upon further inspection, suspect leak at the condenser.; ordrng 1 W11025999 (compressor) and 1 W11442050 (CONDENSER )"
Irvin F.
DISHWASHER KITCHEN AID KDTM404ESS3 Cx says the lights were flashing unit was not working. Found the unit was locked. Unlocked cx instruct on functions and features. Showed how to fill rinse aid. All ops normal.
Leon M.
WASHER WHIRLPOOL WFW92HEFW0 Cx states that unit is not working properly After running diagnostic check find error code F9E1F5E4F0E1F5E2; ordrng 1 WPW10425238 (drain pump) and 1 WPW10443885 (door lock)
Rod H.
OVEN WHIRLPOOL WFG505M0BS3 Oven light broken in bezel won’t seem to cook at temp set for After monitoring temp calibration found average temperature of ; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)
Rod H.
DISHWASHER MAYTAG MDB8989SHZ0 Consumer to bail water from dishwasher.Confirmed drain pump inop. Ordering drain pumpScheduled 7am-1pm Tuesday the 8/sept2020; ordrng 1 WPW10348269 (drain pump)
Juan G.
WASHER MAYTAG MVWB765FC3 "F9e1 long drain f8e6 water hazard. Drain pump just hums. Replaced drain pump, calibrated unit. Ran diagnostics, unit’s ops check fine."
Danny G.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Not dispensing crush iced Found bucket not install into auger motor properly Reinstall ice bucket Test unit and unit is working and dispensing crushed ice
Rod H.
REFRIGERATOR KITCHENAID KRFF507HPS00 LEDs in freezer and ffd ceiling outConfirmed Replaced shorted led in freezer
George Y.
WASHER MAYTAG MVWC565FW2 Installed part screeching sound out of motor need to order ok.; ordrng 1 W10885487 (motor-drve)
Rod H.
DOUBLE OVEN JENN-AIR JJW8430DDS13 Display faded and touch control unresponsive other than cancel padsConfirmed Found control/Display discontinued no longe produced by manufacturer Oven control NLA touch control only available for this repair.Trip/diagnostic fee 115.00 C/C 3350051027
Rich S.
OVEN JENN-AIR JDS9860P "Hooked up,vent line."
George Y.
REFRIGERATOR KITCHEN AID KBFS25EVMS0 Found refrigerator intermently temp rising in fresh food and freezer need to replace Jazz board and evap fan ok to order parts ; ordrng 1 W11024089 (motor-evap) and 1 WPW10207861 (cntrl-elec)
George Y.
KITCHEN WHIRLPOOL WDTA50SAHZ0 Installed parts tested check out ok complete no dents or dings cause by tech.
Timothy J.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Unit was unplugged when I arrived. Plugged in unit and removed the evaporator cover. Found the fan was working but there is no frosting on the evaporator. When I started to put the cover back on I felt the capillary tube was cold. Told to check for leaks. (7728724785); ordrng 1 W11370574 (COMPRESSOR.)
George Y.
KITCHEN WHIRLPOOL WDT730PAHZ0 Drop off clip complete no dents or dings cause by tech.
Timothy J.
REFRIGERATOR KITCHENAID KDTM604KPS0 Rh track stop broken. ; ordrng 1 W11084872 (STOP)
George Y.
WASHER WHIRLPOOL WTW7500GC Found washer with exexively soap not completing cycle remove soap retested check out ok complete no dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KDTM404ESS3 Installed part tested check out ok complete no dents or dings cause by tech.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer stated that the fridge is very noisy. Found fan blade on evaporator fan motor broke. Ordering blade and fan in stock.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Timothy J.
REFRIGERATOR BO KITCHENAID KRFC302ESS02 Mullion not closing. Adjusted door and mullion. Unit operating as designed.
Rod H.
RANGE KITCHENAID KSGG700ESS1 Reference# 7728721780Called techline for guidanceInformed consumer of aqua lift and how it works found no issue with oven product itself. Called techline and then explained to consumer of findings.
Enrique R.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Customer stated that after I installed new Ice maker , it worked one day and stopped producing ice . I called techline , spoke with Bruce sr#7728726567 . Found fill tube clogged with ice , adjusted fc temperature to 3 degrees , the customer will defrost the refrigerator for one day . If that doesn’t fix the problem , we need to order central electric , wire-jumper and heater . Customer will call the office to inform . ; ordrng 1 W10482373 (wire-jumpr) and 1 WP2221240 (heater) and 1 WPW10739408 (cntrl-elec)"
Rod H.
REFRIGERATOR MAYTAG MFT2776FEZ00 Returned to replace part instructed by wfcc tech line 1 W10832994 (compressor) no other issues
Raymond D.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Upon arrival cx states unit has a lot of moisture in rc. Temps slightly warmer in rc section. Will need UI, diffuser and data loggers.; ordrng 1 DATALOGGERS (DATA LOGGERS) and 1 W11130216 (cntrl-elec)"
Enrique R.
WASHER WHIRLPOOL WTW5000DW3 "Customer concerns , not completing wash cycles . In diagnostics found , long drain . Removed obstruction from drain pump . All functions tested normal ."
Enrique R.
DRYER WHIRLPOOL WGD8000DW4 Installed central panel . All functions tested normal .
Isidore A.
STOVE WHIRLPOOL KERS807SSS05 "Removed cook top, right front element and left front old knob installed new element and knob. Test right front element. Found right front infinity switch WP9763761 Not working properly . Part WP9763761 ordered; rqstng P&A on 1 WP9763761 (switch-inf 152.71)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Installed new valve , all functions tested normal , no leaks ."
Raymond D.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Upon arrival cx states unit has a rusted hole in door. This is cosmetic and not covered. Cx states unit leaks water while hooked up. Cx does not have unit connected to water. Cx needs to have unit hooked up before we can evaluate. Cx states water leaks out of rust spot, will need to verify, cx could be responsible for service call. AIG probably won’t cover visit."
Hector Z.
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer is concerned of (2) LED lights out (one in each compartment). Replaced LED modules (W10908166). Tested ok.
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Needs water tank and valve, advise customer to not have filter in because it could leak water housing is cracked; ordrng 1 W11043013 (valve) and 1 W11346622 (WATER TANK W11346622)"
Hector Z.
WASHER MAYTAG MVWB765FW0 "Replaced: Electronic Control (W10920541), Fill Valve (W111655546) and Pressure Switch Hose (WP353244). Recalibrated the washer and ran a manual and automatic diagnostic. Tested ok."
Andy H.
ICEMAKER WHIRLPOOL KUIC18NNZS0 Needs con fan motor; ordrng 1 2188729 (sub w10124096)
Isidore A.
REFIRGERATOR WHIRLPOOL WRS970CIDM00 "Found evaporator fan W11396715 turning on and off( can be control board error due to wiring harness damage) and freezer door LW10755706 wiring harness cut, customer declined repair at this time"
Andy H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Freezing food in fresh food compartment, replaced damper diffuser tested unit working good"
Andy H.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Light not turning on in freezer, replaced light and tested unit working good"
Andy H.
DISHWASHER WHIRLPOOL KUDS30FXSS2 "Not turning on, found loose harness to control. Tested unit working good.at this time only loose harness. "
Danny G.
RANGE WHIRLPOOL WFE515S0ES2 Broken door hinges Replaced door hinges and reinstall door Door is opening and closing properly
Danny G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Building up frost Found door gasket not sealing properly Used heat gun to reshape door gasket Door is now sealing and closing properly Advised client to allow 24hrs for unit to reach proper temperature
Jonathan B.
WASHER MAYTAG MVWB835DW0 Replaced defective hose and control board. Tested unit and is working properly
Andrew P.
WASHER MAYTAG MVW6230HW0 Unit making squeaking and rubbing sound when agitating and spinning. Ordering gearcase and pulley assembly. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11423758 (GEARCASE )
Darren A.
REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced faulty ice maker
Tyler F.
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Customer stated that the unit is not agitating. Checked unit for error codes and found shifter and motor fault. Calibrated unit and cycle tested. Found motor is grinding on drain pan Builder pulled unit out removed and replaced shield motor and actuator tested all works good at this time.
Andrew P.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Found ice cubes stuck in mold removed ice cubes from mold and then remove frozen ice out of the ice bucket icemaker cycled dropped ice dispensing ice properly. Customer has whole house filter system advise customer to remove filter and just use a bypass because it will cause water pressure to drop which will cost more ice cubes in costumes to get stuck customer is going to use a bypass for the filter
Andrew P.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Customer stated that Unit was not making ice or ice was really small. Checked icemaker and found I stuck in mold and then fingers. Checked water pressure in the head no water pressure to icemaker and water pressure water dispenser. Water filter and check water pressure came from Spencer and it ran normally. Advise customer that the water filter is plugged in they need to replace the water filter or they can leave it out the water would not be filtered. Cleared icemaker icemaker cycled and I will make ice normally.
Perion R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed spacer and light switch, tested lights in unit and they’re working properly"
Andrew P.
WASHER WHIRLPOOL WFW6620HC0 Found Bellows with a tear on the bottom front and this is causing unit to leak into water down into bottom drawer on the floor remove Bellows inspected drain pump and drain hoses they were fine didn’t see any cracks or splits in any of the hoses. Remove and replace Bellows. Tested unit and it is functioning normal no leaks
Perion R.
STOVE WHIRLPOOL KFEG500ESS "Replaced the switch for the front left burner, ran test and burner not beats properly. Only needed the one switch"
Kevin M.
REFIRGERATOR WHIRLPOOL WRS315SDHZ05 Ice had become stuck under auger inside ice bucket and cracked ice bucket when auger started to turn. Needs new ice bucket. Ordering part. ; ordrng 1 WPW10558423 (ice-contnr)
Perion R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced spray arm . Check to see if it comes off easy and seems to be fitted right.
Hector Z.
WASHER WHIRLPOOL MVWB835DW4 Customer is concerned of washer not filling up. I set the unit in diagnostic and there was a F8E1 code (No fill/ Long fill). I ran a manual diagnostic test and the Cold/Hot water solenoid not dispensing water. Ordered Fill Valve and rescheduled.; ordrng 1 W11165546 (valve)
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Freezer door not closing. I found screw on left side adapter rail has backed out a little causing left side rail not to be able to close. I tightened screw. All tests good.
Hector Z.
WASHER WHIRLPOOL WTW5000DW0 "Upon arrival the customer the customer cancel the call at the door, according to the customer washer is working now."
Darren A.
DRYER ELECTRIC WHIRLPOOL WTW5000DW1 Customer needs to reschedule.; schdld next appmnt for 9/8 TUE !
Hector Z.
WASHER WHIRLPOOL MHW5630HW1 "Customer is concerned that in some cycles the washer doesn’t extract enough water from the clothes in the final spin. I set the unit in diagnostic and and ran multiples test and at this moment I found nothing wrong with the washer, also I recommended to the customer that before start the cycle to select the desired speed of the spin as well set all parameters that she wants the washer to execute during that cycle."
George Y.
DRYER WHIRLPOOL WGD8620HC0 Drum is warp and has 2 dents ok to reorder.; ordrng 1 W10541657 (drum)
Randy C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Removed and replaced control now working as design. Client brought to my attention ice maker not working wouldn’t start up. Not initiating cycle. Needs new ice maker different issue. Ordering ice maker ; ordrng 1 W10884390 (icemaker)
Cruz B.
DISHWASHER MAYTAG MDB7749AWB2 "File # 7728721197 Ed from whirlpool tech said to replace the wiring harness due to it being bad causing intermittent voltage to the appliance, black/white - neutral = 4v neutral to chassis 4v tested voltage at wall outlet and found 120v, amp draw to heater element 6.6 amps, when cx using the appliance it will stop at mid cycle and blow the bi- metal, Need to order part per whirlpool. ; ordrng 1 W10258275 (bi-metal) and 1 WPW10413098 (harns-wire) and 2 WPW10508950 (stop)s"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS315SNHM Customer was concerned of refrigerator leaking. I checked the unit and I found the drain hole/hose restricted. Cleared drain. Tested ok.
Cruz B.
MICROWAVE KITCHENAID KMBS104ESS02 "Needs more work-found numbers on display clock to be missing and fading away, only problem with this appliance. ; ordrng 1 W10891907 (cntrl-elec)"
Cruz B.
REFRIGERATOR KITCHENAID KBFS20EVMS8 Need more work- found ice buildup on bottom liner and side walls gasket is not sealing properly gasket is deforming due to normal wear. Ordering part for unit. ; ordrng 1 W10571967 (frz door gasket (gr))
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Fixed- installed new (diffuser, cntrl elec) diffuser is opening/closing in diagnostic test 3, set temperature to recommending settings at panel cntrl, found ice & water dispenser to be working fine, cooling and temps as well, cx ok repair."
Darren A.
WASHER WHIRLPOOL WTW5000DW3 "Mode shifter faulty, ordered part.; ordrng 1 W10913953 (actuator)"
Aaron B.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the freezer light switch the fan motor is not messing up now operations normal now
Cruz B.
WASHER WHIRLPOOL WTW7500GC2 "Fixed for fcc- error code f9e2 drain system issue, removed bad drain pump and installed new drain pump tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair."
Enrique R.
WASHER MAYTAG MVWB765FC3 "Installed gearcase , performed calibration . All functions tested normal at time of service , no leaks ."
Cruz B.
DRYER MAYTAG MEDX655DW1 "Fixed- installed new part (dryer repair kit) tested unit in a high cycle it heated fine, runs quiet, good air flow, the appliance is working fine at this time, cx ok repair"
Kevin M.
REFRIGERATOR KITCHENAID KSRS25RSWH01 Unit not dispensing ice. I found that the drive shaft is not making contact with bottom of ice bucket. Need to order drive shaft parts to correct issue. Ordering parts. ; rqstng P&A on 1 WP2198607 (spring) and 1 WP2220458 (coupling) and 1 WP2305243 (shaft) and 1 WP2305382 (washer)
Darren A.
OVEN WHIRLPOOL WFG525S0HS1 Customer does not want unit repaired
Darren A.
FREEZER WHIRLPOOL WZF34X16DW04 Replaced sensor per techline recommendation.
James G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced defective led module in freezer Tested ok
Kevin M.
DISHWASHER MAYTAG MDB8969SDM2 Control panel has voltage but start button not responding. Failed control panel. Removed and replaced console. Tested unit. All tests good.
Alejandro C.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Found the unit not cooling normal,check condenser and evaporator,not verify leaks, replace uv drier, unit not work normal,order compressor (w10507884)and (central-elec wpw10589838); ordrng 1 W10507884 (compressor) and 1 WPW10589838 (cntrl-elec)"
Francisco S.
WASHER WHIRLPOOL WFW5620HW0 "Removed and replaced latch,tested ops unit now working as intended."
Francisco S.
WASHER WHIRLPOOL MVWC565FW1 Checked unit found good power and polarity. Pump and shifter checked out ok. Removed and replaced control board/calibrated/tested unit now working as intended.
Francisco S.
RANGE AMANA AGR5330BAS3 "Checked unit found left hinge not installed into bracket, removed door reset hinge and re installed door. unit now working as intended."
Francisco S.
REFIRGERATOR KITCHENAID KRFC300ESS03 Checked unit found ice make connector loose. Repeat connector and tested ops unit now cycling and filling properly.
Francisco S.
WASHER WHIRLPOOL MLG2000AWW Checked unit found noise was cx was referring to was balance ring in tub. Also explain tower dispensing system to cx and explain how a little water left over its normal.
Leon M.
WASHER WHIRLPOOL MHW5630HC0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad dispenser drawer ; ordrng 1 W11437244 (DISPENSER ASSEMBLY )
Isidro L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "On arrival cx stated unit would not sound off when the door are left open, I replaced switch and board, I also showed the cx The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s), drawers, or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off. The feature then is reset and will reactivate when either door is left open again for 5 minutes, unit is operating properly as designed...job complete"
Isidro L.
DRYER - ELECTRIC MAYTAG MGD5630HW0 "Installed thermistor, tested unit, unit is now operating as designed...job complete"
J.E. T.
FREEZER WHIRLPOOL WRS555SIHZ00 Parts were not needed found that connection came off from defrost heater checked fan and thermistor all pass. Reconnected and secured defrosting here tested unit all test pass. Job complete.
J.E. T.
WASHER MAYTAG MVWB765FW3 Installed lid lock assembly. Retested unit all tests passed. Job complete.
Leon M.
MICROWAVE JENN-AIR JMC3415ES01 Cx states that unit is not working properly New unit no info on service matters Need senior tech Cx states that convection mode is not working S.R.7728779856; ordrng 1 W10872266 (chamber) and 1 W10872292 (cntrl-elec) and 1 W10872294 (panl-cntrl)
Francisco S.
REFRIGERATOR WHIRLPOOL EL7ATRRMS05 Checked unit found low amp draw no frost pattern and no heat signature. Found no trace of oil on evap or by any joints. Tapped into system found low side in a vacuum. Suspect a leak. Ordering dye drier
Isidore A.
REFRIGERATOR KITCHEN AID KDFE104DWH4 "Found sound insulation bottom front of tub peeling off tub, cut bad section of insulation to customer satisfaction."
Raymond D.
WASHER WHIRLPOOL WFW5620HW0 "Upon arrival cx states unit not powering on, found loose connection on IF filter. Secured and tested, unit functions as designed."
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ran diagnostics. RC upper LEDs and FC LED are dim. Needs RC and FC LEDs. Frost in FC front area. Needs adaptor kit per service pointer # W10842568.;1 W10695459 (LED MODULE ) and 1 W10864518 (ADAPTOR ) and 1 W11239944 (LED/ HARNESS)
Raymond D.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Upon arrival cx states unit not draining, found siezed drain pump. Replaced and tested, unit functions as designed."
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found gap on gasket right hand side fc. Remove basket and re align freezer drawe also heat treated gasket for proper closure.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Ran diagnostics. Per customer FC was icing up. FC door gasket is sealing properly, liner to cabinet is ok. FC switch is iced up. Needs FC light switch. Out of stock at vendor.; ordrng 1 W11445850 (SWITCH )"
Steven W.
DISHWASHER AMANA ADB1400BGW1 "Ran diagnostics. Drain motor not running. Found harness connector not seated into drain motor. Reinserted connector into drain motor. Fills, washes, drains, rinses, and dries properly. Instructed customer to call plumber to install air gap. Complete."
Steven W.
DISHWASHER MAYTAG MDB7959SHZ1 "Unable to put into diagnostics. When plugged in, goes into pump out. Found UI harness disconnected at control. Reconnected harness to control. Fills, washes, drains, rinses, and dries properly. Instructed customer to have 7/8” DW drain hose installed between disposer and air gap. Complete."
Steven W.
WASHER AMANA NTW4516FW1 "Ran diagnostics. Had f8e1 error code. Ran manual function test. Found cold water solenoid dropping out. Replaced water inlet valve assembly. Ran auto test cycle, calibration.Fills, agitates, drains, rinses, and spins properly at this time. Hot water faucet won’t shut off. Instructed customer to call plumber for faucet repair.Complete."
Leon M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx states that unit is not working properly After running diagnostic check find that unit is only filling water Unit is not going to wash cycle Ordering control board ; ordrng 1 W10629485 (console) and 1 W10834738 (cntrl-elec) and 1 W10837401 (pump&motor)
Steven W.
WASHER WHIRLPOOL WFW85HEFW1 "Replaced drain pump, pressure sensor and pressure switch tubing. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."
Isidore A.
RANGE JENN-AIR JGRP436HL00 "Bruce SRFound oven was not starting then after several attempts oven began to work as customer indication working intermittently. Ordering Appliance manager W11356248 and user interface W11356247; ordrng 1 W11356247 (USER INTERFACE ) and 1 W11356248 (APPLIANCE MANAGER)"
Isidore A.
FREEZER KITCHENAID KRSC703HPS00 "Found ice bin jammed and frozen ice built up in ice bin dripping, removed ice bin and cleared ice bin jam. Installed customer supplied water filter and test ice maker for errors.No fault codes found ice maker working as designed. Advised customer to let refrigerator stabilize for 1 day for ice production and to change ice at least weekly, to prevent jams and ice to have better taste"
John B.
REFRIGERATOR KITCHENAID KRFF507HPS00 " The Evaporator fan motor has failed, it just hums. Ordering the part that I need.; ordrng 1 W11224591 (motor-evap)"
Juan G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Fresh food evaporator is completely iced over, evaporator fan, fan support, and evaporator thermistor need to be replaced. Instructed customer to disconnect unit and leave the fresh food compartment doors open to aid with the ice defrost.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10389152 (support)"
Isidore A.
DRYER MAYTAG MGDB765FC0 "Removed bottom access panel, found holding (3 terminal) coil open removed and installed new coil set 279834. Test dryer operation. Reinstalled bottom panel, dryer working at this time as designed.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Needs fan motor ; ordrng 1 WPW10464673 (motor-evap)
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Needs fan making noise turning slow; ordrng 1 WP2315539 (motor-evap)
John B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "The Evaporator inside Refrigerator section was frozen with 5 pounds of ice. Defrosted the ice off of the evaporator, put aluminum tape and zip tied the thermistor to the Evaporator property. The refrigerator tested good, but ordering the main control.; ordrng 1 W11333076 (CONTROL )"
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDB "Not cooling, found freezer door not closing all the way, repaired hinge and gasket tested unit working good. Advice customer to defrost unit for a day then plug it in ."
John B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "The refrigerator section temperature was uncontrollable, sometimes things would freeze, sometimes things would get too warm. Replace the diffuser assembly, the refrigerator tested good at this time."
John B.
RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ00 "The diffuser kept on opening and closing. Replace the main control, and replace the diffuser inside the refrigerator. The refrigerator tested good at this time."
Juan G.
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 "Temperature in both compartments in the 80s. Compressor was running, checked evaporator, no frost pattern on it, except condensation at capillary tube/ evaporator junction. Called tech line to report issue, they recommend replacing filter dryer, charging with nitrogen to check for any leaks.SR 7728727177; ordrng 1 W11370574 (COMPRESSOR ) and 1 W11394622 (EVAPORATOR )"
J.E. T.
DISHWASHER WHIRLPOOL WDF330PAHS1 Replace parts retested with customer I’ll test passed. Job complete
Kevin M.
WASHER MAYTAG MVWC565FW1 Inlet valve on washer is broken and leaking water. Can’t hook unit up to test with broken fill valve. ; ordrng 1 W11038689 (valve)
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the unit not cooling,verify leak in evaporator, replace evaporator and service valve, charge refrigerant and check condenser compressor and refrigerator fan motors running normal"
Tyler F.
FREEZER WHIRLPOOL WZF34X20DW01 Customer stated that the unit is not cooling as well. Ordering control box not in stock.; ordrng 1 W11293202 (CONTROL BOX)
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit had shut off and defrosted then came back on. Ordering controls all in stock.; ordrng 1 W11330971 (ELEC CNTRL ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Kevin M.
WASHER WHIRLPOOL WTW7500GC2 Lid has split on lower left side by hinge. Failed lid assy. Ordering lid. ; ordrng 1 W11130236 (lid)
Patrick C.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replac3d controls and valve. All ops checked good
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Customer stated that water cloudy and doors are not level. Showed customer that air in the water is normal and leveled the legs to level the door. All works good at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Unit is cooling good , operating ok , freezer light is out , ordered parts to correct ; ordrng 2 W11130208 (module)s"
Blake C.
DRYER WHIRLPOOL WED4815EW "Diagnosed unit and found that the unit would not heat, changed out old/bad thermal fuse and replaced with new/good And re tested the unit. Unit now works as designed at thi# time of service ; used 1 WP3392519 (THERMAL FUSE) from stock"
Tom R.
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 "Installed Power Supply Board and Control Board, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Andy H.
OVEN WHIRLPOOL WOS51EC0HS01 "Control not responding, called techline, replaced console control tested unit working good"
Andy H.
ICEMAKER WHIRLPOOL WRF757SDHZ00 "Not making ice, found fill tube frozen, replaced heater and ran test for icemaker passed. Called techline sr7728711086"
Andy H.
WASHER MAYTAG MVWB835DW4 "Not filling, found that water valve is bad , replaced water valve and tested unit working good"
Andrew P.
WASHER MAYTAG MHW5500FW0 "Unit has bad tub bearing. Making loud grinding and screeching noise Unit needs new rear tub bearing and comes as entire assembly; ordrng 1 W10901175 (tub-outer)"
Andy H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Not dispensing water , found filter housing loose, repaired housing and tested unit working good. Advice customer to replace filter"
Andrew P.
WASHER WHIRLPOOL WTW7000DW4 Unit had water in it. Turned on unit to drain and it gave f5e2 fault code which is a lid lock fault. Needs lid lock ; ordrng 1 W10810403 (lid lock assy)
Andy H.
DRYER WHIRLPOOL MGDX655DW2 "Not heating, found igniter cracked, replaced igniter and tested unit working properly"
Andrew P.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Fresh food evap still freezing over. Service kit was already replaced on unit and updated. Unit not staying in defrost long enough. This is a software issue. Ordering main control and user interface ; ordrng 1 W10695459 (module) and 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)"
Andy H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Needs fan n damper; ordrng 1 W11317276 (diffuser) and 1 WP2315549 (evap fan motor)
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer concerns , fc & RC lights not working ( shorted fc module ) . Installed new module , now all functions work as designed ."
Andy H.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Leaks water still; ordrng 1 8201815 (connector) and 1 WPW10238100 (valve-inlt)
John B.
DISHWASHER JENN-AIR JDTSS246GS0 "The dishwasher would not drain. Emptied all the water out of the dishwasher, replace the drain pump. The dishwasher tested good at this time."
John B.
REFRIGERATOR KITCHENAID KRFC704FPS03 "The icemaker, and the water dispenser does not work anymore. The customer installed a new water filter. Replace the main water valve on the back of the refrigerator. The dispenser and icemaker tested good."
Tom R.
REFRIGERATOR WHIRLPOOL JFC2290VEP8 "Installed IM, ran Harvest Cycle, check okay. No damage to unit or home from tech, job complete."
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Need to reorder part ; ordrng 1 WPW10769076 (cntrl-elec)
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Gearcase and Water Valve, ran diagnostic tests, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Cesar H.
WASHER WHIRLPOOL WTW8500DC5 Found failed cold water valve unit will not fill with water long fill codes. Tested valve gas power but will not open ; ordrng 1 W11165546 (valve)
John B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The dishwasher shut off at time, it shut off for me during a drain cycle. But then it restarted. What are the parts that I need are causing this issue.; ordrng 1 W10724439 (pump-drain) and 1 W10904714 (cntrl-elec)"
Isidro L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed both upper and lower spray arm, and dispenser, tested unit, unit is now operating as designed...job complete"
John B.
WASHER WHIRLPOOL WFW6620HW0 "Ed Whirlpool technician. Their computer was down. After the first repair, no water dispensers for the fabric softener system now. Spoke to Whirlpool technician and he felt that the control may be a problem now. But bring a soap dispenser.; ordrng 1 W11316256 (valve) and 1 W11322905 (cntrl-elec) and 1 W11465532 (DISPENSER ASSEMBLY )"
Isidro L.
LAUNDRY WHIRLPOOL WFW75HEFW0 "Installed new pressure switch and console housing, tested unit, unit is operating as designed...job complete"