Local Reviews
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Randy C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found ice maker not working. Dead on arrival. Cooling properly. Need7355s new ice maker.ice maker now filled up and passed all ice maker test.job complete.
Randy C.
WASHER MAYTAG MHW6630HC0 Removed and replaced pump. Tested no more leaks. Advised to have plumber come clean drain pipe sounds like it’s backing up. Cx okayed job complete.
Danny G.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Frost build up on ref side. Need to order parts and rs call ; ordrng 2 02185788 (clamp)s and 1 212643 (sealer-gum) and 2 67006425 (screw)s and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10339879 (tie-wire)"
Enrique R.
RANGE KITCHENAID KMHS120ESS8 Installed central electric . Now all functions work as designed .
Tom R.
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Installed Adapter, cleared Drain Tubes, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Steven W.
FREEZER WHIRLPOOL WZF79R20DW03 Replaced FC and evaporator thermistors. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.
Frank P.
DRYER ROPER RGD4516FW0 Customer stated not turning onPerformed diagnostics Found Push start fuse Not working Will order part; ordrng 1 279827 (motor!dryer) and 1 WPW10420741 (switch-pts)
Jaime G.
WASHER MAYTAG MVWC465HW2 Found clutch not engaging all the way. Had it replaced along the actuator
Frank P.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Customer stated not as cool in refrigerator and freezerPerformed diagnostics Temperature see pictures Will order evaporator fan and condenser fan ; ordrng 1 4389144 (motor,evap.fan) and 1 WPW10508362 (motor-cond)"
Jaime G.
WASHER WHIRLPOOL MVWB765FW1 "Found several error codes, a bad water-valve and main control board"
Cruz B.
WASHER MAYTAG MVWC565FW1 "Need more work- Multiple issues- found basket not spinning or agitating, checked for codes and found f5e7 faulty actuator, found motor pulley to wobbly seems slightly broken, unit will fill and drain. Ordering parts for unit. ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162438 (cntrl-elec)"
Raymond H.
LAUNDRY MAYTAG MVWB765FW0 "Upon arrival cx states unit doesn’t fill with water. Found shorted valve. Home water supply leaking from main shutoff and shutoff on washer side. Informed cx needs plumber. Water did spill onto garage floor, no damage caused, replaced valve and tested, unit functions as designed. Cx needs to get a plumber to make sure shutoff valves are not leaking."
Tom R.
RANGE JENN-AIR JIS1450DP1 "Found Locking Pin for Right Rail out of position. Repositioned Pin, check okay. Rails not closing at same distance, Right Rail pulling Drawer too far in. Tech will return with both Left and Right Rails.; schdld next appmnt for 5/9 SAT 08-12"
Joe M.
DISHWASHER KITCHENAID KDPE234GPS0 Needs a water pump due to the water not entering tub at high enough rate.; ordrng 1 W11175771 (valve-inlt)
Enrique R.
WASHER MAYTAG MVWC565FW1 "Maytag washer not advancing wash cycles . In diagnostics found , lid lock fault . Installed new latch , Performed calibration . All functions tested normal , no leaks ."
Erick S.
WASHER WHIRLPOOL WFW9250WR00 Do unit and found unit with LF Erica causing unit not to advance into lock door.. Tested and found bad pressure switch causing failure. Also inform customer of potential failure with control and gave estimate. Ordering both parts to ensure repair.; ordrng 1 WPW10163980 (switch-wl) and 1 WPW10525362 (cntrl-elec)
Erick S.
WASHER MAYTAG MHW5630HW0 Tested cconsul and found speaker not working properly. Replaced entire consul assembly. Chime is now working. Job complete
Rod H.
REFRIGERATOR KITCHEN AID KSS42QJB00 Confirmed red light indicating filter change dueConsumer declined filter change out and will purchase at his convenience.
Erick S.
DRYER WHIRLPOOL WGD7500GC0 "Cycled unit and found units rollers, tensioner, bulkhead working as designed. Can see drum got up and took down. Drum is coming downing and thumping . Will replace drum assembly; ordrng 1 W10545923 (drum)"
Rod H.
DISHWASHER MAYTAG MDB7749SBW3 NO CORE REQUESTEDRETURNED TO REPLACE CONTROLS W10595568 and W10811166
Cruz B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Needs more work- multiple issues- found ice maker not producing any ice, found ice maker error code e5, fill test 45 failed, found evap cover to be frozen over with hard ice, test 06 failed, buttons at UI and not responding as well, will use ice maker and valve on next visit, ordering parts for unit. ; ordrng 1 W10861425 (cntrl-elec) and 1 WPW10514110 (motor evaporator)"
Joe M.
REFRIGERATOR KITCHENAID KRFC302ESS02 Replaced water valve unit should now make ice within a few hours.
Raymond H.
DRYER - GAS MAYTAG MGD5630HC0 "Upon arrival cx states unit not spinning, tested and found belt slipped. Secured and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Upon arrival cx states unit makes ice but doesn’t dispense, ice bucket motor has ice on auger. Removed ice and tested, 7nit functi9ns as designed."
Raymond H.
REFRIGERATOR KITCHENAID KBSN602ESS00 "Upon arrival cx states unit not making ice, tested and found ice maker not cycling. Ice maker covered under prior visit. Replaced and tested, unit cycles but doesn’t fill. Voltage at valve. Quoted cx for valve replacement. Cx approved. Replaced valve and tested, unit functions as designed."
Randy C.
REFRIGERATOR KITCHEN AID KSSS42QKW00 Found unit not releasing filter. Needs new cap. ; ordrng 1 WP2186494W (cap-filter)
Raymond H.
DRYER ELECTRIC WHIRLPOOL WFW96HEAU0 "Upon arrival cx states unit not draining and unit leaking. Tested and found dirty sealing surface causing leak, also found seized drain pump. Cx declined."
Randy C.
OVEN KITCHENAID KODE507ESS02 F2E1 stuck key f1e1 am internal error F1e0 user interface failure. Found unit with multiple codes stored. For client he wants glass cleaned as well on top of the install of the parts. ; ordrng 1 W10801665 (cntrl-elec) and 1 W11093251 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Randy C.
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Found unit not cooling properly in fridge. Is freezing and has frost pattern but fan is dead. Ice maker is ok made ice and filled when I was here. Ice maker ok. Needs new fan motor Set up for Saturday ; 1 W10822580 (evap fan motor)
Raymond H.
WASHER WHIRLPOOL MHW3505FW1 "Replaced control switch and panel. Tested, unit f7nctions as designed."
Raymond H.
DRYER WHIRLPOOL WGD70HEBW1 Installed dryer repair kit and tested, unit f7nctions as designed.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cx says the unit was shutting off. CX taped the cord. The issue is the outlet is loose when the cord moves the power goes. Cx needs to replace outlet. The issue was the supply.
Rod H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer compartment does not freeze....... soft foodConfirmed ffd defrost had failed. Completely iced over evaporator Needs electronic components and ffd evaporator fan replaced.Ordering electronic components and evap fan/thermistor wire.
Tom R.
DRYER WHIRLPOOL WGD8500DC4 "Entered diagnostics, Voltage good and Airflow good, glow from Ignitor, no flame. Tech suspects Gas Valves, order Assembly and Safety Devices./Burner Assembly - (W11233069)Exhaust Thermistor - (WP8577274)Limit Thermostat - (WP3391912Thermal Cutoff - (WP8573713); ordrng 1 W11233069 (burner-gas) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)"
Rod H.
REFRIGERATOR KITCHENAID KRFF507ESS01 Ice ball in left lower and upper quadrantNo frost pattern throughout coilSealed system repair needed. Compressor replacement and ffd evap fan needed.Consumer will shop around Consumer declined further repair .
Alejandro C.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Found the unit not cooling normal, not verify leaks, replace compressor and charge refrigerant check condenser, evaporators fan motors running normal"
Lance V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Fixed-3 cup test failed, water not reaching top rack. Fill and drain ok. Replaced faulty pump &motor, ran and tested No Leaks. Unit is now working as designed, and water is now reaching the top rack ok."
Rich S.
DRYER WHIRLPOOL WGD95HEXWO Noise issue from dryer vent dating... Shimmed ducting . No failure code. Operating as designed.
Jaime G.
WASHER WHIRLPOOL WFW560CHW0 Found main board control interm. Had it ordered ; ordrng 1 W11322879 (cntrl-elec)
Lance V.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Fixed- found refrigerator evaporator frosted with ice, and fan motor not running and no air circulation. Removed all ice, and replaced 1 W11395558 (cover evap w/ motor). Cycled and tested unit test#57 and evap motor now working as designed. Allow 24hrs for cooling as well as ice production"
Francisco S.
OVEN KITCHEN AID KEBS209BSS01 "Checked unit found blown thermal fuse, and blown t.o.d thermostat. Blower might need to be replaced. Informed cx I’d report findings to safety and no answer. I do not know if manufacturer will cover the repair. Documented on service matters."
Kevin M.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer concerned with RC door not sealing and deli crisper not pulling out smooth. Deli crisper is broken causing it to get hung up.I found RC door not sealing on bottom. I lifted and adjusted door to seal properly. Tested unit. All tests good.
Raymond H.
REFRIGERATOR KITCHENAID KRFF507ESS00 "Upon arrival cx states unit not cooling. Cx states sears had replaced compressor, and both evaporators. Cx states unit cools for 2 weeks then stops cooling all together. Need to isolate system and leak check. ; schdld next appmnt for 5/7 THU !"
Kevin M.
WASHER MAYTAG MVWX655DW "Unit not filling with hot water. I verified water to unit. I removed top console, verified voltage out of main control. When I went to test voltage at valve it started working because connector was loose. I inserted connector all the way into valve. Tested 2x. All tests good. Recalibrated unit."
Raymond H.
WASHER WHIRLPOOL WFW5620HW0 "Upon arrival cx states unit leaking and damaged floor. Documented with pictures. Found hair on door seal which could leak out of front seal, also found drain hose has poor installation. Documented with pictures, unit also leaning forward causing water to pour out from of dispenser housing also causing leak. Found 3 potential causes for leak and verified they did leak. Cx is very passive aggressive, did not want to listen to any advice or use and care for unit. Need to document with WP. Informed cx of proper maintenance and of the poor drain hose installation. Raised front legs and tested, unit functions as designed.; schdld next appmnt for 5/7 THU !"
Kevin M.
DISHWASHER KITCHENAID KDFE204ESS4 Unit not running. Unit filled with water and then pump not running. Verified voltage to wash pump. Failed wash pump. Removed and replaced wash pump. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Unit not dispensing ice. I found auger on ice bucket jammed. I removed ice bucket and freed crusher. Tested unit. All tests good.
Lance V.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Tech line sr#7727768561On arrival, fridge temps at 40df liquid, freezer at -1df. Low side at 0 and high side at about 150.no leaks, unit working as designed, needs data logger per tech line.; ordrng 1 DATALOGGERS"
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer decided not to have unit looked at. I serviced another appliance in house. Please cancel.
John B.
WASHER WHIRLPOOL MHWE300VF00 The dishwasher is not draining. Remove the plastic and debris from the drain filter. The washer tested good at this time.
Joe M.
WASHER WHIRLPOOL WFW8620HC1 Replaced bellow and control board. Tested unit. Unit is functioning as designed. Job complete.
Joe M.
REFRIGERATOR KITCHEN AID KFIV29PCMS02 "Found units thermister is out of position causing the fan area to freeze up. Replaced defected part listed, placed thermister in correct position job complete."
Joe M.
REFRIGERATOR KITCHENAID KRSF705HPS00 Units fan is not sending the cold air to the top of the refrigerator. Replaced fan scroll and unit began to function as designed. Job complete.
Jaime G.
WASHER MAYTAG LAT2300AAE Found customer washed a blanket so washer went out of valance. Checked unit and it’s okAdvice customer to have belts replaced
Rich S.
WASHER WHIRLPOOL MHW8200FC0 "Ran diagnostics, passed. Instructed customer on washer usage and maintenance. Operating as designed.; ordrng 1 W10250743A (dispenser)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "File # 77277770466 Scott from whirlpool tech line said to raise up freezer door so gasket can seal properly, freezer door was down low causing gasket not to seal properly allowing warm air to seep through and creat frost chips and light switch to get stuck in housing, tech line said by raising up freezer door unit should be OK now, if issue persists reach out."
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Unit not filling with cold water. Cold valve was just humming. Removed and replaced fill valve. Still just humming even with water to unit. Signal problem from main control/interface. Ordering interface and board. ; ordrng 1 W11322879 (cntrl-elec) and 1 W11325580 (cntrl-elec)
Kevin M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit frosting over RC evaporator within weeks after last repair. I put unit into diagnostic and found RC evaporator getting a frost pattern when FC evaporator is running. User interface software out dated and failed 3 way valve solenoid. Ordering parts. ; 1 W10878993 (cntrl-elec) and 1 WPW10364560 (solenoid)
Dane K.
REFRIGERATOR WHIRLPOOL ED5PBAXVQ01 Upon arrival the unit was not making ice. The ice maker harvest arm was broken and hanging out of the icemaker. Quoted customer, Customer declined estimate
Steven W.
RANGE - GAS WHIRLPOOL WFG535S0JZ0 "Replaced control panel and control. Found spark terminal loose on spark module. Needs spark module.; ordrng 1 W11162730 (MODULE, SPARK)"
Andy H.
WASHER WHIRLPOOL WTW5000DW1 "Leaks water and oil needs gearcase,washplate ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Cruz B.
WASHER MAYTAG MVWB765FW3 "Need more work- PL1- found lid to be cracked at bottom left hinge causing lid not to close properly, lid issue, look at pics, ordering parts for unit; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
Patrick C.
ICEMAKER WHIRLPOOL KUID508ESS1 Found leak in the cooling. Evaporator plate to be replaced. AP to work on with me in shop ; ordrng 1 W11266112 (housing) and 1 WPW10218037 (evaporator)
Joe M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced control and fan scroll unit is now functioning as designed
Tyler F.
DRYER WHIRLPOOL WGD5620HW0 Customer stated that the unit is getting F 3E3 error code. Per service pointer ordering service kit not in stock.; ordrng 1 W11417084 (SERVICE KIT)
Joe M.
OVEN WHIRLPOOL WFG505M0BS3 Replaced igniter and safety valve. Control is last thing in circuit. Ordering control.; ordrng 1 W11126814 (cntrl-elec)
Jaime G.
WASHER WHIRLPOOL MAH6500AWW Bad latch assembly. Ordered parts; ordrng 1 WP22003593 (latch)
Jaime G.
DRYER WHIRLPOOL WGD5000DW3 Damaged gasket ordered part; ordrng 1 W10906683 (seal-door)
Dane K.
DISHWASHER KITCHEN AID KDTE104DSS Paul Raible the unit would not wash. Found the unit needed a new motor 1 WPW10605057 (pump and motor assy)
Antonio D.
WASHER WHIRLPOOL MHW5630HC0 Washer operates per mfg.’s specifications. Explained to client auto time adjusted on timer based on load and sensing. Working ok.
Leon M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states that doors are not even.Readjust fresh food section door.Unit working properly as designed
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 LEDs are failed in the fresh food section. Flashing in freezer. Replacing lights. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
John B.
DRYER WHIRLPOOL WGT4027HW0 Nobody would answer the door. There is two doors to knock out there’s a maintenance door and a rental door. Reschedule.
John B.
WASHER WHIRLPOOL WTW5000DW1 Set this up for Saturday the ninth.Need a new gear case actuator and other parts. Not sure if the insurance company will approve this repair due to the cost.; ordrng 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10597177 (actuator) and 1 W10721967 (drive pulley)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Complete- upon arrival cx claims unit is now working, both compartments are cooling, ice bin is full with ice, doors are sealing, unit is from RAC. Tech was able to take pics."
Cruz B.
RANGE WHIRLPOOL WFE505W0HW1 "Fixed- installed new parts (block terminal, main harness) tested unit in a bake & broil cycles they are now working as designed, all top element burners are working as well, cx ok repair"
Randy C.
REFRIGERATOR KITCHENAID KRFF507EWH00 Didn’t make ice. Bad ice maker. ; ordrng 1 WPW10764668 (ice maker)
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed- installed new part (thermal cut off ) tested unit in a high cycle it heated fine, runs quiet, cx ok repair."
Cruz B.
WASHER MAYTAG MVWB955FC1 cx is going to purchase a new unit.
Leon M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced all selected parts.After running diagnostic check unit working properly as designed
Leon M.
WASHER MAYTAG MVWB835DW3 Wrong part was ordered.Ordering main control board ; ordrng 1 W11170706 (cntrl-elec)
Leon M.
REFRIGERATOR KITCHEN AID KRFC300ESS01 Cx states that unit is not making ice.After running diagnostic check find that unit has a bad ice maker.Replaced all selected parts.Unit working properly as designed.
Leon M.
DISHWASHER KITCHENAID KDTE254ESS1 Cx states that unit is not draining.After running diagnostic check find that unit has a bad drain pump.
Joe M.
FREEZER WHIRLPOOL WRF540CWBM00 Units door gasket needed to be replaced. I replaced the gasket and shipped it into correct position. Job complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Rediagnosed issue to reveal icemaker defective water valve defective and broken ice container......replaced parts indicated and tested as designed operation lks WPW10670845, WPW10179146 and 4317943. ; used 1 4317943 (ICEMAKER) from stock"
Randy C.
DRYER MAYTAG MGDZ400TQ2 Found broken latch won’t close and cx has leak of gas from behind her unit. Leaky gas line before unit runs it smells. Cx will address issue unable to get line. Wants new catch. ; ordrng 1 279570 (catch door dryer)
Chase F.
RANGE WHIRLPOOL WGG745S0FS02 Installed new panel. All ops now testing out normal. Job complete.
Raymond H.
WASHER WHIRLPOOL MHW5630HC0 "Upon arrival cx states unit doesn’t spin. Cx also states unit makes a noise while unit does spin. Ran unit through all tests, unit functions as designed. Instructed cx on proper use and care."
Chase F.
WASHER MAYTAG MVWC565FW0 "Belt keeps falling off, bad splutch assembly. Installed new splutch. Tested out, unit now spinning and running through all cycles with no problems. All ops normal. Job complete."
Danny G.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Unit is not cooling Found old style of evap and leaking Replaced compressor drier filter and evapsCompleted sealed system repair Test unit and unit kicked on and started to coolAdvised client to allow 24hrs for unit to reach proper temp .
Lance V.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Tech line sr#7727773940 Improper installation-Unit is in garage, connected to extension cord. Customer states, when electric water heater or any other appliance is on at same time as fridge, the fridge shuts down. Customer has tried multiple outlets. When water heater turns on and fridge at same time, breaker Tripp’s. Instructed customer electrical unsatisfactory. New home development, advised to contact electrician/developer to resolve issue. Unit needs to be on dedicated circuit!"
Raymond H.
DISHWASHER KITCHENAID KDPE234GPS0 "Upon arrival cx states unit door doesn’t shut. Cx states unit shifted after having a heavy load on door. Found unit level is issue. Floor is not tiled all the way back, unit did shit. Pulled unit forward on left side and unit door not shuts. Cx has poor installation and unit will shift due to floor. Unit f7nctions as designed."
Cruz B.
WASHER WHIRLPOOL WFW8620HW2 File # 7727610326 Brain from whirlpool tech said (w11352122 cntrl elec is the wrong cntrl for this unit) tech line states that why error codes f3e1 f3e5 are displaying not the right cntrl elec for this unit. ; ordrng 1 W11291148 (CNTRL ELEC)
Cruz B.
RANGE WHIRLPOOL WFE515S0ES0 "Need more work- cx has a video of left side door hinge to be Squeaking and popping when opening the oven door, found door seal to be ripping and detaching, look at pics, need to order seal for unit. ; ordrng 1 WPW10658354 (gaskt-door)"
Cruz B.
REFRIGERATOR AMANA ASI2575GRS01 "Need more work- found drinks to be frozen on top shelf only, found veggies and food to be ok, ordering parts for unit. ; ordrng 1 W11203924 (contrl-box) and 1 W11380595 (DIFFUSER )"
Raymond H.
DRYER MAYTAG MGDB765FW0 Vent is blocked. Took photo. Faulty vent documented with Kevin SR 7727775643 Unit functions as designed.
Cruz B.
WASHER MAYTAG MVWC415EW1 "Need more work- found start button at cntrl elec to stuck causing unit not to start, cx claims start button will get stuck most of the time, checked unit for codes and found f5e7 actuator fault code, unit will not go into a agitation mode, unit will drain/spin, need to order parts for unit. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"
Kevin M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit leaking from base of door. I found failed door seal. Removed and replaced door seal. Tested unit. All tests good.
Kevin M.
DISHWASHER KITCHENAID KDTE204EPA4 Customer stated the unit is leaking. When I arrived the lower right door seal had fallen off causing leak in lower right. Put door seal back on. Tested. No leaks.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM Unit not cooling in RC and led light not working. I found failed thermostat causing cooling sue in RC. Removed and replaced thermostat. Found shorted led module in FC that damaged module in RC. Ordering led modules. Removed and replaced led modules. All tests good.
Leon M.
OVEN KITCHENAID KGRS505XSS05 Didn’t receive part.Cx has same issue.Ordering previous parts ; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10324738 (igntr-oven) and 1 WPW10546238 (valve-gas)
Jaime G.
RANGE AMANA AMV2307PFS0 Installed the parts listed unit ok
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad ice maker Quote Part ice maker W10300024 ; ordrng 1 WPW10300024 (icemaker)
Hector Z.
WASHER WHIRLPOOL WTW4855HW1 Customer was concerned of washer not running. I set the unit in diagnostic and there was a F8E1 code (Long fill). I checked the Fill Valve and hoses and I found no hot water been supplied to the Valve. I advised the customer to contact a plumber. Tested ok.
Leon M.
WASHER MAYTAG MVWB835DW3 Didn’t receive the console.Replaced main board.Unit has now error code F5E2Ordering lid door latch Need help on this job Can you please send Rich for next visit ; ordrng 1 W10810403 (lid lock assy)
Joe M.
WASHER WHIRLPOOL WFW75HEFW0 Accidentally ordered wrong part. Ordering correct part.; ordrng 1 W10911021 (panel-cntl)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS571CIHV Found ICEMAKER broken replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found ICEMAKER gear stripped replaced tested working to spec
Enrique R.
DRYER MAYTAG MGD6630HW0 "Installed central electric , retested it . Dryer still not heating . Called techline , spoke with Robert sr7727774604 . Found off range flame sensor . Please schedule appointment for Friday .; ordrng 1 WP338906 (sensor)"
Enrique R.
REFRIGERATOR MAYTAG MRT118FFFH0 "Maytag refrigerator not cooling . Fan motors work , incoming voltage to compressor- 120 v , locked compressor . Seal system ..; ordrng 1 W10507884 (compressor)"
Jonathan C.
FREEZER MAYTAG M1TXEGMYB01 Found evap fan bad replaced tested working to spec
Jonathan C.
DRYER MAYTAG MEDC215EW1 Found thermal fuse popped replaced tested working to spec ; used 1 3392519 (
Jonathan C.
DISHWASHER WHIRLPOOL WDF330PAHW1 Found control not responding replaced tested working to spec
Jonathan C.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed control tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed switches and led module tested working to spec
Raymond H.
REFRIGERATOR KITCHENAID KBSN608ESS00 ". Upon arrival cx states unit not making ice. Found frozen fill tube, ice valve leaking fill tube heater shorted. .; ordrng 1 WP2221240 (heater) and 1 WP2307650 (valve-inlt)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found door not shutting all the way installed plastic tested working to spec
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 Unit not draining. I found voltage to drain pump but pump not responding. If you keep unplugging it the drain will kick on. Weak drain pump motor. Ordering part. ; rqstng P&A on 1 WPW10605427 (pump-water)
Kenneth M.
WASHER AMANA NTW4516FW3 Unit not draining. Found unit with clogged drain tube. Removed drain oumo. Cleared tub and oumo. Removed hose. Flushed out hose. Tested unit. Unit is working properly. Customer approves
Kenneth M.
REFRIGERATOR MAYTAG MFI2570FEZ07 Slow ice. Ice maker faulty. Will stop up and stop cycling. Replaced ice maker with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this timr.
Kenneth M.
RANGE WHIRLPOOL WFC150M0EW4 Unit working properly. Custkmer concerned about heating. Informed customer that center of burners have regulators in them causing extended heat times. Unit is working properly
Randy C.
REFRIGERATOR JENN-AIR JCB2388GRW Found unit not draining at drain pain unit needs to be defrosted at drain pan removed drain tube to make sure no more clogged No clogged. Unit now draining ok. No more build up.
Kevin M.
M/W OTR WHIRLPOOL WMH32519HV3 "Unit is sparking really bad in high voltage compartment. I replaced fuse to get unit to turn on and replaced diode. Still sparking. Unable to see where. Ordering high voltage components. Allow 2 hours. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron), used 1 W10138793 (FUSE), and 1 W10492278 (DIODE) from stock"
Hector Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer was concerned of frosted up freezer compartment and noisy refrigerator.I checked the unit and I found a gap in the Freezer Door Gasket, and noisy Damper Control. Manually removed all ice from the freezer compartment and adjusted door gasket. Ordered Damper Control and rescheduled.; ordrng 1 WPW10594329 (control)"
Hector Z.
WASHER WHIRLPOOL MVWB865GW0 "Customer is concerned of washer not running. I set the unit in diagnostic and there was a F8E1 code (Long fill), and a F5E2 code (Lid lock fault). I ran a manual diagnostic test and washer not dispensing cold/hot water and not locking properly. Ordered parts and rescheduled.; ordrng 1 W10810403 (lid lock assy) and 1 W11165546 (valve)"
John B.
DRYER WHIRLPOOL MGD6630HC0 The flexible air duct was full of water. The flapper on the outside of the home was stuck shut due to new construction stucco. Drain the water out of the flexible duct and open the flapper on the outside of the house. Informed customer of the construction and design. The dryer tested good
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer is concerned of low water pressure, small ice cubes and damaged Fresh food compartment door gasket. I checked the unit and I found low water pressure due to restricted water filter, and torn up door gasket. Suggested to the customer to replace the water filter and ordered door gasket. ; ordrng 1 WPW10136734 (gasket-fip)"
John B.
DRYER WHIRLPOOL WGD9550WL0 A screw came out of the door hinge assembly. Reinstall the door hinge screw. The dryer tested good.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found evap fan not responding needs evap fan ; ordrng 1 W11224591 (motor-evap)
Dane K.
M/W OTR KITCHEN AID KMHS120EWH-5 Upon arrival the unit was not heating. Found unit with faulty magnetron. Customer declined estimate.
Dane K.
WASHER WHIRLPOOL WFW6620HC0 Upon arrival the unit was leaking. Found the unit leaking due to a hole in the Bellows. Removed and replaced Bellows and tested unit. Unit functions normal now
Dane K.
OVEN WHIRLPOOL WOS72EC0HS Upon arrival to unit would not change time or date. Removed and replaced consul and tested unit. Unit functions normal now
Erick S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Cycled unit and found unit with frozen drain port causing it to leak. Found heater probe misaligned causing it not to drain properly. Installed new heat Pro. Re-tested unit and unit now drains properly after defrosting and tire drain port. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cycled unit and found unit with bad motor causing unit not to cycle. Tested and found voltage to motor. Replaced motor assembly. Re-tested unit and unit is now cycling and washing with no errors. Job complete
Erick S.
ICEMAKER KITCHENAID KUIX505ESS job comport ice created new dispatch
Erick S.
ICEMAKER KITCHENAID KUIX505ESS Cycled unit and found units programming failing causing unit not to make any ice. Compressor is not running at all.Ran diagnostics and re-programmed all selections. Re-tested unit and now compressor is running as water is on grid. Unit tested normal office at the time of service. Job complete
Jaime G.
RANGE KITCHENAID KSEG950ESS2 Installed the new vent. Motor which is now quiet. Please request double labor. Unit had to be pulled out in order to replace venting motor.
Jim S.
WASHER MAYTAG MVWB865GW0 Replaced lid and hinges. Unit tested ok
Jonathan C.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 Found water under crisper draw needs drain pan is bowed; ordrng 1 W10673133 (bracket)
Andy H.
WASHER WHIRLPOOL LXR5432KQ0 "Not draining, found sock in pump removed sock and reinstalled pump tested unit working properly ."
Andy H.
WASHER MAYTAG MVWB835DW2 "Unit not turning on, found that main control is bad not responding, replaced main control and tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KDTM354DSS5 "Motor burnt, replaced sump assembly and tested unit working properly"
Jim S.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Cleared the freezer fan motor of ice and reshaped the door seals to prevent air leaks into the freezer
Jim S.
RANGE WHIRLPOOL AGR5330BAW3 F3 fault code. The sensor was disconnected. Connected plug. Unit tested okThe unit has not been converted to propane. Converted to propane
Jim S.
LAUNDRY WHIRLPOOL WTW5100HW0 Fault code is an out of balance load. Using the customers wash that caused the problem I did a short wash and then a drain and spin. Unit tested ok
Randy C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found leaking complaint ran dishwasher. Didn’t leak first time. Found no water. another cycle after trying to adjust door, because their door does not close properly. Found ran another cycle and leaks from tub from where the overflow would be but more water the black tape underneath. Needs new tub. Waiting on parts. ; ordrng 1 WPW10681507 (tub-dishwr)"
Antonio D.
REFRIGERATOR WHIRLPOOL KSSC36QMS01 "Replaced drain pan heater, fresh food door gasket, compressor, inverter and drier. Recharged system R134a 6.25ozs. Working ok."
Randy C.
MICROWAVE KITCHENAID KOCE500ESS04 Cx has crack in inner door and outside is shattered. Needs outer door. Cx okayed for Monday. ; ordrng 1 W11354870 (OUTER DOOR )
Randy C.
REFRIGERATOR KITCHENAID KRFC704FBS01 Found not dispensing . Found high water pressure about 120 psi. Needs valve per service pointer. W11394954A scheduled for Wednesday. ; ordrng 1 W10267701RP (tube-water) and 1 W10786952 (valve)
Randy C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found won’t dispense water or make ice. Found clogged at water filter head. Found when removed filter spits drops of water needs filter and brining valve. ; ordrng 1 W11043013 (valve) and 1 W11346622 (RESERVOIR) and 1 W11395888 (CAP FILLER)
Frank P.
RANGE WHIRLPOOL WFG525S0JS0 Customer stated gas leak from flex line Spoke to service manager We both agreedThat contractor has to fix problems since its not coming from the unit but the pipe itself
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated not dispensing water or ice Performed diagnostics Found door switched isn’t flushed Stuck a temporary pad on Everything worksCustomer isn’t happy It works Job completed
Dane K.
WASHER MAYTAG MHW8200FC0 Upon arrival do unit was loud in the spin cycle. The unit needed a new stain basket and tub assembly. Go to customer estimate from Kelley blue book. Customer declined estimate.
Francisco S.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Duplicate. Ordering part
Dane K.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Defrost unit not going into defrost. Unit needs new semester. Customer will have to defrost unit 24 hours before service; ordrng 1 WPW10384183 (thermistor)
Francisco S.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Used steam gun to defrost unit. Removed and replaced thermistor secured with zip ties,also replace fan scroll and put unit into 8 hour defrost timer."
Tom R.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Installed Control Board, User Interface, and both Thermistors, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Kenneth M.
DRYER MAYTAG MEDX655DW1 Found unit not drying. Poor venting. Informed custiner to change his outlet. Cleared out venting and got venting better. But outlet is still a bit smashed. Shoukd could be better if outlet piece is changed. Customer approves.
Joe M.
WASHER MAYTAG MVWB765FW0 Replaced control job complete
Kenneth M.
WASHER WHIRLPOOL WTW5000DW3 Installed hose. Tested unit. Unit is working properly. Customer approves function at this time.
Jim S.
WASHER MAYTAG MVWC565FW2 Going by the noise on the video I am ordering the transmission and related parts. The noise did not show up for me.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11385424 (RETAINER) and 1 W11399433 (BOARD)
Andy H.
WASHER WHIRLPOOL WTW5000DW0 Needs motor and cap; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)
Tyler F.
WASHER WHIRLPOOL WFW72HEDW0 Removed and replaced door boot. Tested no signs of leak. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Customer stated that the ice bin is not dispensing ice. Found bin was jammed and auger motor not lined up. Fixed bin and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FBS00 Customer stated that the ice maker has slowed down. Found ice jammed causing ice maker to stop. Fixed and cycle tested ice maker. Filled with water and set temps. All works good at this time.
Tyler F.
FREEZER WHIRLPOOL KRMF706EBS01 Customer stated that the ice maker still isn’t working after previous company replaced it and mullion is hot. Found condenser fan motor is not running. Found debris stuck in fan motor. Fixed and tested ice maker. All works good at this time. Told customer temps will retire in 24 hours and ice production should follow.
Jim S.
RANGE WHIRLPOOL WEG745H0FS0 Traced short back to the board. Replaced display because the ticket stated that the display was dim; ordrng 1 W10885069 (cntrl-elec)
Tyler F.
MICROWAVE WHIRLPOOL WMH31017HW2 Customer stated that the unit turns on and off by itself. Found outlet is shorted out causing microwave to loose power. Customer needs outlet replaced. Left unit unplugged and told customer to have electrician fix outlet.
Jim S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The dispenser is erratic at first it would not work but it does count the ounce on the second try it worked; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the ice maker is producing ice slow and clumping. Found ice maker is working to specs but freezer temp is set at 2. Set freezer temp to -2 and changed defrost to every 8 hours all works good at this time.
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed pantry UI and wire harness . All functions tested normal at time of service . No leaks .
Frank P.
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated not lockingPre diagnosis is a missCan’t remove dishwasher without damaging counter topSomeone needs to remove dishwasher .
Michael M.
WASHER MAYTAG MVWB835DW4 "Removed and replaced water valve W11172234Rebooted unit. Ran manual hot and cold and have proper flow.Ran auto service test and unit fills, drains agitates and spins as designed. No functional faults to report job complete"
Michael M.
WASHER AMANA NTW4516FW2 cx sates unit doesn’t fill or wash properly.Unit was u plugged on arrivalPlugged unit in and drain pump began running immediately Manual cancel did not quit power to pumpRemoved console and found infestation, issue unit cannot be repaired due to infestation. Job complete
Francisco S.
WASHER WHIRLPOOL WTW8000DW Checked unit found unit needs ui console. Ordering part and RS for Saturday ; 1 W11034997 (console)
Michael M.
WASHER WHIRLPOOL WTW5000DW1 Cx states sensing light will flash but wash will do nothingF8E1-long fill no fillF7E5-shifter faultRan manual hot and cold. Hot pulsates but cold has severe restricted flowRemoved and cleared inlet screens. Retested water valves and now have proper flow. Ran auto service test with cx present and unit passed all cycles as designed with no further issues. All ops are as designed job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Replaced frame now working as deisigned.
Tyler F.
FREEZER WHIRLPOOL WRF535SWHZ03 Customer stated that the freezer is frosting up. Found air leak in freezer door. Replaced seal and heat treated all works good at this time.
Kenneth M.
WASHER MAYTAG MHW5630HC0 Installed console and testdd unit. Unit is now working properly. Customer approves function at this time.
Tom R.
WASHER WHIRLPOOL WTW4950HW0 "Entered diagnostics, found error codes F7E6. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, Spin produces rubbing and clicking noises. Found Belt Guard warped and putting pressure on Belt and Splutch. Order and replace Splutch, Belt, Guard, and Actuator./Splutch - (W10721967)Belt - (W11239857)Guard - (WPW10550173)Actuator - (W10913953); ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt) and 1 WPW10550173 (cover pulley)"
Cruz B.
DISHWASHER KITCHENAID KDTE404DSS0 "Need more work- cx claims unit is now working, I did check for codes and found f6e2 stuck valve/ open valve tech sheet states replace cntrl elec, found touch buttons not responding as well, diagnostic test passed no leaks. Ordering parts for unit. ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537418 (panel-cntl) and 1 WPW10538035 (light-ind)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Replaced control board, box, harness evap motor and start device. Tested unit. Unit functions as designed."
Kenneth M.
MICOWAVE MAYTAG MMW9730AS00 Poor heating ; ordrng 1 W11346197 (Mag) and 1 W10838964 (Blower) and 1 W10217711 (Inverter)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Not freezing. Evap fan motor hardly spinning. Ordering new evap motor and fan blade. Rescheduled customer for monday 5-11-20; ordrng 1 WP2163777 (Blade) and 1 WP2315539 (Motor)
John B.
REFRIGERATOR WHIRLPOOL KSSS42QKW00 The Refrigerator door was not closing. An egg container was in its way. Defrost the ice and frost buildup out of the return air duct and regular air ducts. The refrigerator tested good at this time.
Kenneth M.
WASHER WHIRLPOOL WFW85HEFC1 Long fill eroor. Hot dolrnoid not ope in. Ordering vslve. Sensor not reading water levels. Replacing pressure sensor. Trap had gunk built up. Causing unit to foot and clig pressure hose. Ordering trap. Rescheduled customer for Wednesday 5-13-20; ordrng 1 W10599356 (Valve) and 1 W10903220 (Trap) and 1 WPW10448876 (Sensor)
Raymond H.
MICROWAVE KITCHENAID KBMS1454BSS0 "Replaced fuse, turntable motor, and shaft. Tested, 7nit functions as designed. "
Patrick C.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Removed and replaced evap motor and installed wire ties and clamps. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW5000DW3 Unit having issues with noise during spin. Checked suspension and th front suspension rods are missing the bushings. Installed bushings. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB865GW0 Removed and replaced latch and control. Tested unit. All ops chedked good
Patrick C.
FREEZER WHIRLPOOL WRX986SIHZ00 Removed and replaced cover and motor. Installed clamp and tie. All ops checked good
Danny G.
REFRIGERATOR WHIRLPOOL GS6SHEXMS00 Unit is not making ice Found faulty ice maker Replaced ice maker and unit cycled and filled with water Advised to allow 24hrs for a full bucket of ice
Chase F.
WASHER AMANA NTW4516FW2 "Basket leaking and lost counter weight, ordering inner and outer tubs will also need to replace gearcase parts..; ordrng 1 W10371566 (TUB OUTER) and 1 W10554251 (BASKET)"
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 Installed a dead control board and an open water valve
Michael M.
REFRIGERATOR KITCHENAID KBSD608EBS01 Opened new gasket and gasket is completely twisted. Took quick picRemoved old door gasketInstalled new grey gasket W10800788While installed lower portion of gasket a large chunk of ice cake free from liner and struck tech in the head and causing new gasket to be come torn. Unable to install ew or old gasket. Will need to return with new gasket W10800788Parts are psp office to schnreturn appt when parts are available; ordrng 1 W10800788 (GREY GASKET)
Erick S.
OVEN KITCHEN AID WOS72EC0HS00 Called techline and informed of findings with clock. Per techline CUSOTMER will need to call CUSOTMER 1866-333-4591. Software needs to be updated. File documentation 7727775231. Job complete.
Erick S.
DISHWASHER WHIRLPOOL WDT720PADM2 Cycled unit and found unit with bad motor causing unit not to wash. Motors getting 120v but windings are not operating. Replaced motor assembly. Re-tested it and it passed all test with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS576FIDM Cycled and found lights not turning in either compartment. Inspected bulbs bolts tested good but still no lighting. Reset control board and ran diagnostics through door switches. Units lights are now operating in both sections with no faults. Job complete
Erick S.
WASHER WHIRLPOOL WTW4850HW1 "Cycled unit and found unit with no fault of the time of service. Ran diagnostics and unit pass all test with no errors. Informed customer of proper loading, soap usage, and additional functions. Unit passed all test at the time of service. Reprogram control back to factory settings to ensure all cycles are working properly. Job complete"
Danny G.
REFRIGERATOR WHIRLPOOL KBFN506ESS01 Unit is not making ice Found faulty icemaker Replaced icemaker Ice maker cycled and filled up with water Advised client to allow 24hrs for a full bucket of ice Unit is working properly