Near Fresno, CA 93737
Chris
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW6120HC0 Customers issue is detergent dispenser was not working. On arrival I found dispenser to be full of detergent. I entered machine into service mode then toggle detergent pump on and off it is functioning. I pulled detergent dispenser out thoroughly cleaned all ports and reservoirs. I then re-inserted dispenser into housing I then ran test again detergent is coming out Like it should. Job complete
Near San Bernardino, CA 92407
Rod
Job Details: 10/26/2020
WASHER MAYTAG MVW7232HW0 Loud clicking noise. F0E9 and F0E5 displayed Confirmed fault codes stored in machine memory.Confirmed off balanced load due to over sudsing and leveling feet not firmly on the floor and insufficient drain hose installation.Consumer said that the installers had just set machine in place and did not test machine the above corrections were resultant of a combination of vendor installation.
Near Fresno, CA 93727
Timothy
Job Details: 10/26/2020
DRYER WHIRLPOOL WED8500DC Checked for faults and ran a service test. Unit showing a 4-3(restricted air floor) 2-1(stuck key) . Found the moisture sensor were covered with a waxy build up. Cleaned sensors and tested. Noted excess lint. Found the home ducting has a restriction. This will also cause long dry times. Instructed customer to get the house ducting cleaned for better drying performance.
Near Fresno, CA 93725
Timothy
Job Details: 10/26/2020
WASHER MAYTAG MED3500FW0 Installed dryer repair kit. Removed lint from unit. Unit operating as designed.
Near Fresno, CA 93725
Timothy
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The control and dispenser are not working. Checked for input voltage at the stealth board and found none. Checked connections at the hinge and cabinet harness. Found that all wires but the ground chewed by rodents. Documented with WPTS (7729079479)
Near Hesperia, CA 92345
Cesar
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW2 Multiple failures found. Failed bearings on gear case main seal failed leaked water in to bearings causing the damage also found failed cold water valve will not fully open to properly fill. Wash plate is stuck on gear case will need to break it off to remove gear case. oil from gear case leaked and covered belt and pulley. Hub is worn and slips with larger loads ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11210459 (valve) and 1 W11239857 (belt) and 1 W11454734 (GEAR CASE)
Near Hesperia, CA 92344
Cesar
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Found water line to unit was kinked restricting water flow to unit
Near Apple Valley, CA 92308
Cesar
Job Details: 10/26/2020
DRYER MAYTAG MGDX655DW2 Found drum vibrating during use drum roller wants to climb the side of the drum and drum has lumps that then cause it vibrate rerouted for rollers and drum ; ordrng 1 W10899578 (drum) and 2 WPW10314173 (support)s
Near Hesperia, CA 92345
Cesar
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW2 Customer instruct cold water supply insufficient customer to contact a plumber
Near Covina, CA 91724
Stephen
Job Details: 10/26/2020
RANGE JENN-AIR JGRP436HL00 Outer oven door has scratch. New oven door panel is bent on bottom.Reorder door glass.; ordrng 1 W11315585 (glass-door)
Near Azusa, CA 91702
Stephen
Job Details: 10/26/2020
RANGE WHIRLPOOL GW397LXUS06 Ran diagnostics. 0 on keypad not working. Needs membrane switch( keypad ).; ordrng 1 WPW10207928 (swtch-memb)
Near Glendora, CA 91741
Stephen
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Ran diagnostics. Dents on RC door. Found sound from unit compartment. Adjusted drier and compressor tubing/ sleeve. Normal sound level at this time. Floor not level. Adjusted as best as possible. Water supply line is too long.Unit is cooling properly at this time. Complete.
Near Azusa, CA 91702
Stephen
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Unit was disconnected upon arrival.Ran diagnostics. Found defrost heater disconnected, wrong bi-metal spliced into FC harness, evaporator motor noisy. Needs FC harness w/ bi-metal, evaporator motor and blade. Advised customer to call Lowe’s extended warranty. Motor and harness are out of stock at vendor.; 1 W11396715 (MOTOR- EVAPORATOR ) and 1 W11449066 (HARNESS FC W/ BI METAL) and 1 WP2169142 (evaporator fan blade)"
Near Duarte, CA 91010
Stephen
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced control and pump. Ran diagnostics. No error codes found.Not draining still. Found drain hose plugged. Needs drain hose.; ordrng 1 W11244231 (hose)
Near El Monte, CA 91731
Stephen
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Replaced flipper mullion rail. Door is opening and closing properly at this time. Unit is cooling properly at this time. Instructed customer to open RH door first then LH door, close LH door first then RH door. Complete."
Near La Puente, CA 91746
Stephen
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Replaced FC door switch. FC switch is working properly at this time. Unit is cooling properly at this time. Ice maker is working properly at this time. Complete.
Near Hanford, CA 93230
Enrique
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer concerns , interior lights not turning on , not dispensing water , not making ice , nor cooling correctly . I tried to enter diagnostic mode , didn’t respond , also pantry control is shorted , water got inside . Please order both controls . ; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Lemoore, CA 93245
Enrique
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed new central electric and pump & motor , performed calibration . All functions tested normal at time of service , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details: 10/26/2020
WASHER AMANA NTW4516FW3 "Customer concerns , washer making squeaky noise during spin cycle . Pulley nut backed down . Tightened the nut , performed calibration , ran final spin . All functions tested normal at time of service , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details: 10/26/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Installed led power supply . Lights and ice maker did not work . Customer called whirlpool while I was there , whirlpool informed customer, they will exchange the refrigerator ."
Near Los Angeles, CA 90046
John
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 "TJ whirlpool technician, how to enter diagnostic. The refrigerator is not defrosting itself, found a pinched wire for the defrost heater. Repaired the wire, the refrigerator tested good at this time.; ordrng 1 W11290670 (CONTROL ) and 1 W11394630 (UI)"
Near West Hollywood, CA 90046
John
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The pump assembly has failed on this dishwasher, the water does enter, and it drained. "
Near Los Angeles, CA 90046
John
Job Details: 10/26/2020
DISHWASHER KITCHENAID KUDI01FLSS3 "Robert Whirlpool technician. Kent safety department. 7729064309. Covered 100% by Whirlpool. Replaced the door balance system, tested good at this time."
Near Los Angeles, CA 91607
John
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "The refrigerator door will not close. Installed a new refrigerator door, adjusted it properly, the refrigerator tested good at this time."
Near Los Angeles, CA 91606
John
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDTE204KPS0 "See my office notes. The dishwasher would not turn on, there’s no power going to the wall socket with the dishwasher plugs in. Used an alternative plug/power source in the dishwasher tested good."
Near Fresno, CA 93702
Irvin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Installed main driver led. Powered and test, passed. Unit lights good."
Near Fresno, CA 93726
Irvin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Cx says the unit is leaking from the bottom of the unit. The filter head was leaking removed and replaced filter assembly. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 10/26/2020
WASHER MAYTAG MVWB835DW3 The internal drain hose has a split. The suspension rods are weak causing irratic movement. Replacing hose and suspension. The suspension is at coast tiff is will calling part i will pick up. Deliver the hose ; ordrng 1 W10786890 (hose assy.)
Near Fresno, CA 93711
Irvin
Job Details: 10/26/2020
WASHER ROPER RTW4516FW0 "The unit has a failed gearcase grind in spin, by hand. Suspension is excessively bouncy, oil on shifter ,and splotch. ; ordrng 1 W10473144 (gearcase) and 1 W10597177 (actuator) and 1 W10721967 (drive pulley) and 1 W10821951 (suspension)"
Near Fresno, CA 93711
Irvin
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KUID508ESS2 Repower from unit. Installed replacement component. Powered unit. Cycled on water is flowing over the plate. The compressor running. All ops normal.
Near Riverside, CA 92507
Kevin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer said unit is freezing food and door won’t close properly. I found freezer door not staying closed. I adjusted freezer door so it will stay shut if RC door is closed. Tested temps. All tests good.
Near Crows Landing, CA 95313
William
Job Details: 10/26/2020
WASHER MAYTAG MVWB835DW0 "Replaced slider, rotor gearcase & clutch Assy, ran calibration cliche, ran self diagnostics cycle, unit operating as designed."
Near Los Angeles, CA 91331
Antonio
Job Details: 10/26/2020
WASHER MAYTAG MVWB765FC3 Water valve is broken. Ordering housing assembly W11172234.; ordrng 1 W11172234 (housing)
Near Barstow, CA 92311
Darren
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Compressor failed, ordered compressor and drier.; ordrng 1 W11322225 (COMPRESSOR KIT ) and 1 WPW10143759 (dryer)"
Near Farmersville, CA 93223
Chase
Job Details: 10/26/2020
WASHER MAYTAG MVWB865GW0 "Cx concerned about a grinding sound. Ran through high speed spin and agitation tests. Did not hear any kind of grinding sound. Put a load in to try to imitate noise. Now hearing the sound cx is talking about. Will need to replace gearcase, agitator is not catching gears. Ordering gearcase . ; ordrng 1 W10734521 (SLIDER) and 1 W11455453 (GEARCASE)"
Near Delano, CA 93215
Chase
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DWO "Washplate came loose again. Will need to replace gearcase, washplate, and hub. Ordering those parts ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE) and 1 W11454734 (GEARCASE)"
Near Delano, CA 93215
Chase
Job Details: 10/26/2020
WASHER MAYTAG NTW4516FW3 "F8e1 error code indicating no fill long fill. Ran through service test. Found hot solenoid not opening. Ordering valve. ; ordrng 1 W11210463 (VALVE)"
Near Bakersfield, CA 93309
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Ice maker is leaking water onto bail arm causing it to freeze up ; ordrng 1 W10873791 (icemaker)
Near Bakersfield, CA 93309
James
Job Details: 10/26/2020
DRYER WHIRLPOOL MGD7230HC0 "Replaced defective ACU, ran factory service cycle without failure, cleared fault codes.Tested ok"
Near Ridgecrest, CA 93555
Patrick
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDF520PADM8 Unit isn’t draining. Unit needs new drain hose. Heating element stayed on when it wasn’t supposed to. Needs new control board ; ordrng 1 3385556 (drain hose) and 1 W10906426 (cntrl-elec)
Near Ridgecrest, CA 93555
Patrick
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB8959SKB0 "Found the unit not drain8ng. I don’t hear the pump energizing. Checked connection at the pump, and it was disconnected. Reconnected and secured. Tested unit.all ops checked good"
Near Cutler, CA 93615
James
Job Details: 10/26/2020
WASHER AMANA NTW4516FW2 Inspected unit and found very sloppy suspension allowing basket to shake and move during operation. Ordering new suspension rods. Will return when parts arrive ; ordrng 1 W10780045 (suspension)
Near Dinuba, CA 93618
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB01 "Upon arrival unit no cool. Checked compressor. Compressor and all fans running. Checked compressor post ohms across left and right 12 ohms. Left to center 7 ohms right to center 5 ohms. No ice pattern on evap. Fan running as intended. Called techline Rich. Leak in sealed system. Sr7729113365. Ordering compressor, evap, dye dryer. ; ordrng 1 12001919 (evaporator) and 1 W10134623 (sub w10160407) and 1 WPW10143759 (dryer)"
Near Fowler, CA 93625
James
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW3 Installed new suspension and unit now working as intended.
Near Los Angeles, CA 91403
Danny
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Door gasket is torn Found faulty door gaskets.Client will think about it and call us back.
Near Los Angeles, CA 91356
Danny
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL KBSN602ESS01 Unit is freezing foodFound faulty diffuser Replaced and install new diffuser Power and ran a diagnostics test and diffuser is opening and closing properly Set unit to proper temps Advised client not to block vents and rear wall to allow proper air flow Advised client to allow 24hrs for unit to reach proper temperature
Near Fresno, CA 93722
Irvin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Ice maker no ice. Error code for motor lost home position. E2, E5. Cycling ice maker failed. The display is dimming, and lost all sound abilities. ; ordrng 1 W10746960 (icemaker) and 1 W11124259 (panel-ui)"
Near Fresno, CA 93711
Irvin
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "The impeller is not removing off the shaft it’s stripped out completely. Removed the impeller, and motor. Installed replaced parts. Test, passed. All ops normal."
Near Bakersfield, CA 93308
Dane
Job Details: 10/26/2020
OVEN WHIRLPOOL WOD77EC0HV01 Leon.. 7729111441Upon arrival unit was giving an F6E0 fault code and an F6E for fault code. Called tech-support and spoke to Leon. Leon recommended changing both appliance manager boards; ordrng 1 W11261164 (cntrl-elec) and 1 W11261165 (cntrl-elec)
Near Bakersfield, CA 93308
Dane
Job Details: 10/26/2020
DRYER MAYTAG MGDE500W1 Upon arrival the unit was squeaking. Found main pulley worn out. Unit needs pulley inside dryer repair kit; ordrng 1 4392067 (dryer repair kit)
Near Merced, CA 95340
Kenneth
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8000DW5 Ordrring lock and control. Unit throwing F5E1 error. Unit locks. But then unlocks. Not sensing lid closed. ; ordrng 1 W10810403 (Lock) and 1 W11200557 (Control)
Near Bakersfield, CA 93308
Dane
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW0 "Removed and replaced transmission, agitator, drive pulley, and drive hub. Unit functions normal now."
Near Atwater, CA 95301
Kenneth
Job Details: 10/26/2020
ICE MACHINE WHIRLPOOL WRS325SDHW05 Found unit making ice. Not dispensing. Ice is completely dead. Order ui control and seperatir. Ordering door screws to tighten in handles. ; ordrng 1 W11214887 (UI) and 1 W11423784 (Seperator) and 1 W11449482 (Control) and 4 WPW10661886 (Screw)s
Near Turlock, CA 95382
Kenneth
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found unit not making ice. Ordrring ice maker and control. All temps checked good. Fans working properly. Did not reschedule ; ordrng 1 W11099789 (Icemaker) and 1 W11450890 (Control)
Near Modesto, CA 95358
Cruz
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW2 "Fixed- installed new parts (pump drain, cntrl elec) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is now working fine at this time, cx ok repair."
Near Ceres, CA 95307
Cruz
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW3 "Need more work- found cycles not advancing, stuck on wash cycle. Ordering part for the appliance. ; ordrng 1 W11417466 (CNTRL ELEC)"
Near Ceres, CA 95307
Cruz
Job Details: 10/26/2020
WASHER MAYTAG MVWB835DW4 "Fixed- installed new parts (valve, ring tub, suspension) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working fine at this time, cx ok repair."
Near Los Angeles, CA 91367
Danny
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Unit is not getting cold Found faulty fan motor Replaced motor and reinstall unit Power up and fan is now working properly Advised client to allow 24hrs for unit to reach proper temp
Near Bakersfield, CA 93309
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced defective ice maker and cycled new unit.Tested ok
Near La Puente, CA 91746
Andy
Job Details: 10/26/2020
DRYER MAYTAG WGD75HEFW0 Display not responding and shutting off. Need to replace controls at the same time.
Near La Puente, CA 91746
Andy
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW2 "Leaks, found tub hose clamp loose, removed and reinstalled and tested for leaks no leaks tested unit working properly"
Near Patterson, CA 95363
William
Job Details: 10/26/2020
DRYER AMANA NED4655EW1 "Found no power to unit, reset breakers, ran dryer cycle, checked amp draw, unit operating as designed"
Near Patterson, CA 95363
William
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8500BW0 "Rebuilt water dispenser system, checked for leaks, ran self diagnostics cycle, no water leaks found."
Near Los Angeles, CA 91401
Antonio
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KSC24C8EYY03 Leak in the system dual evaporator + compressor. Client will think about it and will let us know byMonday.
Near Los Angeles, CA 91406
Antonio
Job Details: 10/26/2020
DRYER WHIRLPOOL WGD85HEFC0 Defective igniter. Replaced igniter and tested unit. Working ok.
Near Montebello, CA 90640
Juan
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Ice maker going through harvest cycle fine, but no water being filled. Water valve needs to be replaced, will bring ice maker in case it’s needed.; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"
Near Los Angeles, CA 91311
Antonio
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Loose connection to the outlet. Chord barely reaches to plug in. Advised client to have short extension to resolve problem. Tested unit. Working ok.
Near San Gabriel, CA 91776
Juan
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 E5 error code. Bad ice maker thermistor. Icemaker needs to be replaced.; ordrng 1 W11294907 (icemaker)
Near El Monte, CA 91733
Juan
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW0 "Replaced all listed parts, calibrated unit, ran diagnostics. All unit’s ops check fine at the time of service."
Near San Gabriel, CA 91775
Juan
Job Details: 10/26/2020
REFRIGERATOR KITCHEN AID KRFC300ESS00 "Ice maker is stuck mid cycle. Ice maker is receiving proper voltage. Tried manually to initiate a harvest cycle, ice maker motor is stuck. Ice maker needs to be replaced.; ordrng 1 W10884390 (icemaker)"
Near Alhambra, CA 91801
Juan
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer blocking vents and airways. Thermostat set higher than recommended setting, adjusted properly. De iced evaporator fan vent, items pushed against it led to ice forming on vent. Instructed customer not to push items all the way against the rear wall on both compartments. Unit is working fine."
Near Stevenson Ranch, CA 91381
Randy
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDPE334GBS0 Removed And replaced control put to drain unit wall respond has power bad Control board Drains very slow also bring me a new drain ; ordrng 1 W11120155 (control-elect) and 1 WPW10531320 (drain pump)
Near Los Angeles, CA 91307
Danny
Job Details: 10/26/2020
M/W OTR WHIRLPOOL WMH32519HZ5 Cabinet is missing mounting nut Found damage warm per and missing nut Need to order parts and rs call ; ordrng 2 W11122643 (nut)s and 1 W11207441 (wraper-cab)
Near Simi Valley, CA 93063
Joe
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW2 Replaced legs job complete
Near Simi Valley, CA 93063
Joe
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Put gasket on freezer job complete
Near Bakersfield, CA 93313
James
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG505M0BS3 Replaced broken outer door glass.Tested ok
Near Porterville, CA 93257
J.E.
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Cycled unit and unit making humming noise coming from the back. Checked back of unit and found water tube not secured causing noise. I secured tube and noise stoped. Unit now operating as intended. Job complete.
Near Tulare, CA 93274
J.E.
Job Details: 10/26/2020
WASHER WHIRLPOOL MVWX655DW Cycled And found washer making loud noise in agitation cycle. Inspected gearcase and found your keys leaking. Also motor pully In really bad shape. Gear case and motor will have to be replaced.
Near Tulare, CA 93274
J.E.
Job Details: 10/26/2020
OVEN WHIRLPOOL WFG320M0BW Cycle unit and found regulator releasing too much gas. Installed new regulator and re-tested unit. Unit not working as intended. Job complete
Near Visalia, CA 93277
J.E.
Job Details: 10/26/2020
DRYER WHIRLPOOL WGD5620HW1 Cycled unit and found display flickering and then shutting off then coming back on. Checked connections and connections are secure. Unit will need we UI. ; ordrng 1 W11378949 (UI)
Near Visalia, CA 93291
J.E.
Job Details: 10/26/2020
RANGE WHIRLPOOL WEG745H0FS0 Cycled unit and found f2e0 Proceeded to check connections on electrical control and found unit will need new display and electrical control due to Roche infestation.
Near Visalia, CA 93291
J.E.
Job Details: 10/26/2020
ICE MACHINE KITCHENAID KUIC15POZP0 Cycle unit and found recirculating Pump getting voltage but not engaging. Previously installed water level Sensor and unit tested fine before I left the customers house. Recirculating pump now failing. Recirculating pump will have to be replaced.; ordrng 1 WPW10489122 (pump)
Near Visalia, CA 93292
J.E.
Job Details: 10/26/2020
WASHER WHIRLPOOL WFW6620HC Cycled unit and found washer display not coming on. Checked voltage at the outlet outlet has 120 V. Voltage coming into unit by unit not responding. Unit will need control boards.; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
Near San Bernardino, CA 92404
Rod
Job Details: 10/26/2020
DRYER MAYTAG MEDX655DW1 Won’t dry clothesConfirmed Found shorted heater element to ground compromising motor and timer had Ordering timer and drive motor.; ordrng 1 279827 (motor!dryer) and 1 WPW10642928 (timer)
Near Wasco, CA 93280
Chase
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW6120HW0 "F0e9, F0e5, ran unit through service diagnostics. Received multiple error codes indicating off balance load. Checked and made sure suspension was not shot. Cx advised me that she washed a dog bed with a couple blankets and some other stuff. Instructed cx that is a heavy load which is what caused her unit to get thrown around and pull up the codes. Cleared error codes and ran unit through calibration cycle. Retested, unit passed through all cycles without any failures. Instructed cx on proper loading size and how to distribute clothes evenly. Unit is working by design. Job complete."
Near Wasco, CA 93280
Chase
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW4955HW1 Ran through diagnostics. F7e5 error code indicating a shifter fault. Found that unit would not shift into spin or agitation cycles. Installed shifter from truck stock. Retested. Unit now passing through all tests with no failures. Job complete. ; used 1 W10913953 (ACTUATOR) from stock
Near Turlock, CA 95382
Kenneth
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Unit is not heating properly. No parts available for me to get. Direct replacement unit. Needs magnetron. Unable to get parts
Near Turlock, CA 95382
Kenneth
Job Details: 10/26/2020
RANGE WHIRLPOOL WGE745C0FS01 Dented control panel. Ordering new panel. Rescheduled customer for thursday 10-29-20 PM; ordrng 1 WPW10318550 (Panel)
Near Turlock, CA 95382
Kenneth
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE550S0HZ1 Found unit no power. Found unit DOA. Found unit with no power to unit. Informed customer to call out electrician for breaker.
Near Turlock, CA 95380
Kenneth
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW2 Weak suspension. Causing excessive vibrations and off balance load. Ordering new suspension. ; ordrng 1 W11130362 (Suspension)
Near Livingston, CA 95334
Kenneth
Job Details: 10/26/2020
WASHER MAYTAG MVWB765FW3 Found unit not spinning. Fiund faukt in gearcase. Gearcase leaking oil. Ordering new gearcase. Did not reschedule ; ordrng 1 W11393685 (Gearcase)
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW1 Customer is concerned of washer not running.I checked the unit and I found the washer not making the transition from spin to agitation due to damaged actuator and cam. Ordered parts and rescheduled.; ordrng 1 W10721967 (drive pulley)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Customer is concerned of both compartments in the refrigerator are not cooling. I checked the unit and I found an inoperative Jazz-Board. Ordered control and rescheduled.; ordrng 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd)
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW2 Customer was concerned washer not filling with enough water. I set the unit in diagnostic and there was no error codes. I ran a automatic and manual diagnostic test as well a normal wash cycle and it pass all test. At this point I found nothing wrong with the washer. Tested ok.
Near Livingston, CA 95334
Kenneth
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Found unit not ice. Found faulty ice maker. Burnt fill connection. Leaked water from mold. Ordrring ice maker. Reacheduked customer for 11-2-20; ordrng 1 WPW10300024 (Icemaker)
Near Atascadero, CA 93422
Jack
Job Details: 10/26/2020
WASHER WHIRLPOOL MVW7230HC "Unit was way off on controls. Had to unplug unit re calibrated it. Doing a test. Acu needs to be replaced if any other issues. Sr# 7729112871 , tested one more time works the way it’s supposed to. Job completed"
Near Simi Valley, CA 93065
Joe
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG525S0JS0 Customer is concerned unit is not heating properly because unit seems under temperature and over temperature. I informed him unit is acting like this because the temperature cycles throughout cook. Customer instruct
Near Simi Valley, CA 93065
Joe
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced thermister kits and fan scroll unit began to function as designed.
Near Los Angeles, CA 91405
Joe
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced door job complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHN0 Customer is concerned of dishwasher upper rack falling down. I checked the unit and I found broken adjuster.; schdld next appmnt for 10/30 FRI !