Local Reviews
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Isidore A.
WASHER MAYTAG MVWP575GW0 "Found harness W11376227 wiring at actuator connector broken.Trade partners. SR 7727572099 submitted for replacement, too many attempts to repair. Customer to be called for pending approval for replacement.; ordrng 1 W11376227 (HARNESS WIRING )"
Dane K.
DISHWASHER WHIRLPOOL KDTM404ESS Upon arrival the unit would not fill with water. Found the water supply to the unit turned off. Turn water supply on and tested unit. Unit functions normal now
Dane K.
MICROWAVE/OVEN KITCHENAID KEMC308KSS03 Upon arrival found the 20 amp fuse open so the unit that the door was open. Uninstalled oven microwave combo from unit removed and replaced line fuse and tested unit. Unit functions normal now; used 1 W10138793 (FUSE) from stock
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Need more work- multiple issues found- damper is getting stuck motor is making loud noises, ice maker is not dumping ice cubes into ice bin, separator is not closing all the way allowing warm air to seep through causing hard frozen ice on chute plate, buttons on panel cntrl are not responding at times lights are dimming and flickering, ordering parts for unit. ; ordrng 1 W10166854 (gasket) and 1 W10873791 (icemaker) and 1 W11098702 (door-ice) and 1 W11130216 (cntrl-elec) and 1 W11240062 (PLATE )"
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Removed and replaced control and tested unit. Unit functions normal now.
Cruz B.
DRYER MAYTAG MEDB765FW0 "Need more work-found belt to be slipping causing ratting sound when drum is turning, cx is going to keep recording the noise and will send to the office, ordering 1 dryer repair kit ; ordrng 1 4392067 (dryer repair kit)"
Isidore A.
REFRIGERATOR KITCHENAID KFIS27CXBL3 "Found freezer door light switch frozen, refrigerator timed out. Customer cleared ice from switch test water dispenser, now working.Customer advised needs to get new water filter and /or remove or by-pass house water filtration, as low water pressure also causing low water dispenser and ice maker production."
Isidore A.
REFRIGERATOR KITCHENAID KBSN608ESS00 "Leon Sr 7728487187Non repairable led harness freezer lower right side , black wire broken verified with video chat whirlpool. Customer to be called for what to expect for replacement."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Door end cap, silicone, evap motor. Liner repair. ; schdld next appmnt for 9/4 FRI !"
Raymond D.
DRYER WHIRLPOOL WGD7500GC0 "Upon arrival cx states unit making noise while in used, found siezed rollers. Need repair kit. ; ordrng 1 4392067 (dryer repair kit)"
Randy C.
REFRIGERATOR KITCHENAID KBSD608ESS01 Found last tech failed to fully insert module. Loose connection. Now working as designed. Different issue. Ice maker jammed. Removed all ice that jammed when trying to dispense the container is really loud. Needs replacement. ; ordrng 1 W10769145 (ice-contnr)
Cruz B.
DISHWASHER KITCHENAID KDFE104HPS0 "Fixed- concession PL1 - cx claims water is not draining from unit, checked hoses for any kinks and found none, checked cx garbage disposal and found seal on port not cracked open, removed seal and tested unit in a drain cycle it drained, checked unit for codes found none, auto test pass cx ok repair."
Randy C.
ICEMAKER JENN-AIR JIM158XYRS1 Leaking from water supply connection to valve. Needs tube ; ordrng 1 8212547RP (tube-water) and 1 W10267701RP (tube-water)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "File # 7728731642 Butch from whirlpool- cx claims ice maker fan is always running will not turn off, tech line said to turn off ice maker and fan will stop ruining fan is running to help produce ice, at this time there no water connected to icemaker cx has decided to turn icemaker off the appliance is in the room, the appliance is cooling fine at this, cx ok repair."
Raymond D.
RANGE JENN-AIR JGRP436WP01 "Upon arrival cx states unit continues to arc when unit it lit. Found loose ignitor causing no flame sense. Secured and tested, unit functions as designed."
Leon M.
DRYER WHIRLPOOL WGD8620HC0 Cx states that unit is not working properly After running diagnostic check find error code F3E3Stock ; ordrng 1 W10623852 (thermistor)
George Y.
DRYER WHIRLPOOL WGD75HEFW0 Found dryer rumbling wen running found washer top warp ; ordrng 4 3392100s
Raymond D.
WASHER MAYTAG MVWX655DW2 "Upon arrival cx states unit makes a grinding noise while in a deep water wash agitating, found cx has new drain pan that is bowing upward hitting motor and shield. Informed cx they need to pretreat the drain pan with heat or sunlight and a weight to remove bow before installing. Removed drain pan and tested, unit functions as designed."
Randy C.
DISHWASHER KITCHENAID KDTE104EWH2 Removed and replaced pump tested no leaks running as designed job complete job complete.
Leon M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cx states that unit is not working properly.After running diagnostic check find that drain tube air gap is clogged Unclogged drain tubeUnit working properly as designed
George Y.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Found dishwasher upper rack rail came apart ok to order part.; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Leon M.
RANGE - ELECTRIC WHIRLPOOL WFG525S0HZ0 Replaced control board.Unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KFCP22EXMP4 Cx canceled the appointment
Isidore A.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Allow 2 hoursFreezer door W10571967 gasket and refrigerator door W10830162 gasket;1 W10571967 (frz door gasket (gr) 120.26) and 2 W10830162 (gasket-fip 132.24)s"
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found refrigerator bottom freezer not sealing properly reposition gasket retested check out ok complete no dents or dings cause b6 tech.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found the unit not dispensing ice. Needs new ice bucket ; ordrng 1 W11185686 (ice-contnr)
George Y.
WASHER WHIRLPOOL WTW7500GW2 Installed parts complete no dents or dings cause by tech.
George Y.
DRYER MAYTAG MGDB835DW4 Installed part tested check out ok complete no dents or dings cause by tech.
Darren A.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced faulty ice maker. No faults in diagnostics.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF736SDAM No cool in fridge freezer making noise. Defrost issue in freezer. Needs new part ; ordrng 1 WPW10514110 (motor evaporator)
Darren A.
WASHER AMANA NTW4516FW3 "Ran through diagnostics, no codes found, went through calibration and passed, cycled unit, draining normally."
Isidore A.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found freezer door slide frozen (see SD PICT) jammed cleared jam and re lubricate slides Refrigerator working at this time.
Randy C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Removed and replaced latch and console now working as designed job complete
Kevin M.
DRYER WHIRLPOOL WED560LHW0 Unit making loud noise and shutting off and will not start up again till time has passed. Failed motor causing starting issue and unit needs repair kit for noise reduction per service pointer. Called tech line to verify. Sr#7728731462 ordering parts. ; ordrng 1 W11234001 (motor-drve) and 1 W11327190 (wheel) and 1 W11401018 (KIT)
Patrick C.
WASHER AMANA NTW4516FW3 Found the unit having issues not locking. Checked errors. Found a latch error. Verified issue. Removed and replaced latch. Tested unit. All ops checked good ; used 1 W11307244 (LATCH) from stock
Kevin M.
OVEN WHIRLPOOL WFG320M0BS3 Unit not heating. I found heater relay not opening consistently and ignitor ohms out of range. Ordering main control and ignitor. ; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Patrick C.
WASHER WHIRLPOOL GHW9300PW4 Needs pump cleaned out. Cleaned and tested. Quoted 260. All ops chedked good
Kevin M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit not making ice. Ice maker fills but doesn’t drop ice then fills again. Failed ice maker. Ordering part. ; ordrng 1 W10873791 (icemaker)
Patrick C.
OVEN KITCHENAID KOSE507EBL00 Removed and replaced control and sensor. Tested unit. All ops chcecked good
Francisco S.
LAUNDRY WHIRLPOOL WFW5620HW Checked unit found dispenser not installed properly. Re installed unit now working as designed
Kevin M.
WASHER MAYTAG MVWB765FW3 Unit not powering on. I put unit into diagnostic and put unit into touch pad test. Cycle knob failed touch pad test. Ordering touch pad and main control. ; ordrng 1 W11135393 (overlay) and 1 W11195970 (cntrl-elec)
Kevin M.
RESIDENTIAL REFR KITCHENAID KBSD602ESS00 Unit having low flow water from dispenser. I removed kick panel and found pinched water line under unit. I corrected water line. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL KDFE104DBL4 Unit not draining. I found voltage to drain pump but pump not running. Failed drain pump. Removed and replaced drain pump. Tested unit. All tests good.
Enrique R.
REFIRGERATOR WHIRLPOOL WRF535SWHZ "Installed new parts , all functions tested normal . I forgot to take pics of m/s # , I will do it Friday .; schdld next appmnt for 9/4 FRI !"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cx says the leds not operating. Confirmed. Installed control board test failed. Leds still missing. Frezer led, fresh food. ; ordrng 1 W10695459 (module) and 1 W10843353 (module)"
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Found refrigerator filter head not in gaging properly ok to replace. Filter housing filter .; ordrng 1 EDR4RXD1 (water filter) and 1 W11346623 and 1 WP67001668 (plate- fil)
Kevin M.
WASHER WHIRLPOOL WTW4850HW1 Unit not finishing cycle. I found error code for speed sensor in board. I went down to speed sensor and found optics not lined up with inside gear on gearcase. I lined up optics and tested again. All tests good.
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Need more work- found ice maker bin with cubes cx said it started to make ice last night, checked fc temp to be @ 3° cycled ice maker it cycled, ice maker is going bad. Ordering parts for unit. ; ordrng 1 W10884390 (icemaker) and 1 WPW10503278 (refer elect cont brd)"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 "Removed and replaced ice maker. Unit started working, main control not needed. Tested unit. All tests good."
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FSS00 "S27311. Upon arrival cx states unit not cooling, also ice maker not making ice. Found old ice maker, control out of date, and evap frosted. Needs evap cover ice maker and control.; ordrng 1 W10908391 (icemaker) and 1 W11333076 (CONTROL) and 1 W11394920 (EVAP COVER.)"
Enrique R.
AIR CONDITIONER MAYTAG MHW5100DC0 "Customer concerns , washer control not responding , pump keeps running . In diagnostics found , oversuds fault . Clogged water level sensor hose . Removed obstruction . All functions tested normal . "
Isidore A.
DISHWASHER KITCHENAID KDTE234GPS1 "Allow 1.5 hours Found F4E3 wash motor assembly W11085683 error verified and F7E1 W11305303 control board heater circuit, removed lower front wheels and installed new lower rack front wheels W10195416V. Parts ordered.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"
Isidore A.
DRYER MAYTAG MGDP575GW0 "Found door switch WP3406107 broken , part ordered.; ordrng 1 WP3406107 (switch-dor)"
Isidro L.
REFRIGERATOR JENN-AIR JUCFP242HX00 "On arrival cx stated unit was freezing over her drink, on inspection found a broken ripped door seal that’s making it freeze over... ordering parts ; ordrng 1 W10622006 (gasket)"
George Y.
FREEZER WHIRLPOOL WRS588FIHW Installed part tested check out ok complete no dents or dings cause by tech.
Irvin F.
RANGE WHIRLPOOL WFE550S0HZ1 "Cx says the oven is not heating. Checked the control in test mode, not turning on bake or broil. Contact are open. ; ordrng 1 W11204529 (cntrl-elec)"
Raymond D.
WASHER WHIRLPOOL WTW6120HC0 "Upon arrival cx states they don’t see the load and go system running low on detergent. Found cx barely loading system and unit is not showing detergent in load and go. Instructed cx on proper use and care, unit functions as designed."
Isidore A.
DRYER MAYTAG MGD5620TQ0 "Found thermal fuse WP3392519 open, removed rear dryer panel, old thermal fuse. Installed new thermal fuse, test dryer operation. Reinstalled back dryer panel. Dryer working at this time as designed.; used 1 WP3392519 (THERMAL FUSE) from stock"
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM Customer stated that the unit is not making ice. Removed and replaced ice maker tested all works good at this time.; schdld next appmnt for 9/10 THU !
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the unit is not cooling found evaporator is frozen over. Ordering fan motor harness not in stock.; ordrng 1 W11087438 (motor-evap)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Customer stated that the door switch is not working on refer side. Ordering switch not in stock.; ordrng 1 W11384469 (SWITCH)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer stated that the fridge is very noisy. Found fan blade on evaporator fan motor broke. Removed and replaced blade and fan motor tested all works good at this time.
Danny G.
DRYER WHIRLPOOL WHD5090GW0 Unit is not working Replaced controls and power up and control shortened out after 1 min of running Control is shorting out in the same connector Need to order parts and rs call ; ordrng 1 W10861576 (harns-wire) and 1 W11095574 (base) and 1 W11239098 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the crisper drawer is off track and handles are loose. Fixed crisper drawers and tightened handles. All works good at this time.
Tyler F.
VENT HOOD WHIRLPOOL KICU265HSS1 Customer stated that the fan motor is not turning. Found fan motor has bad start winding. Checked part is discontinued and u it is unrepairable.
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit is not spinning or washing. Found error code for shifter fault. Ran diagnostics and found clutch is not engaging. Removed and replaced clutch and slider tested all works good at this time.
Andy H.
DRYER MAYTAG MGDC300BW0 Needs thermal fuse; ordrng 1 WP3392519 (thermal fuse)
Tyler F.
REFRIGERATOR JENN-AIR JS42PPDUDE01 Customer stated that freezer lights are out. Found led behind ice maker is out. Removed and replaced tested all works good at this time.
Andy H.
DISHWASHER KITCHENAID KUDS30FXBL8 "Unit not washing good, found spray arm not turning, removed and cleaned and repaired arm unit is working good at this time. Needs rack wheels coming off; ordrng 4 W10195416V (dish rack wheel)s"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Fixed- installed new part (solenoid) tested ice dispenser found no humming loud noise it now dispensing as designed, cx ok repair."
Rod H.
DRYER WHIRLPOOL WGD7500GC0 Dryer drys normallyStarts and stops intermittently at end of cycle.Confirmed found issue with wiring harness in console. Corrected and tested as designed.
Cesar H.
RANGE - ELECTRIC WHIRLPOOL SCS3617RS01 Fire under unit from a shorted switch harness damaged also damaged wires to burners. Burners screws are stuck on orifice holders and heads are breaking off the screws will need new holders and screws as well in order to complete repair ; 2 4456627 (harns-wire)s and 8 WP3368921 (screw-torx)s and 1 WP4456905 (harns-wire) and 1 WPW10128449 (holder-orf) and 1 WPW10128450 (holder-orf) and 1 WPW10128451 (holder-orf) and 1 WPW10128451 (holder-orf)
Kevin M.
WASHER MAYTAG MHW5100DW0 Unit giving f3e1 error code for pressure switch fault. I found out dated main control and pressure switch causing issue. Removed and replaced control and pressure switch. Tested unit and code is now gone but unit not draining. Found voltage to pump but pump not running. Removed and replaced pump. All tests good.
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Not making ice, found icemaker arm came off, reinstalled arm and tested unit working good"
Andy H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Not cooling enough, found fan motor not turning when it had voltage. Replaced fan motor and diffuser tested unit working good"
Andy H.
DISHWASHER WHIRLPOOL WDT970SAHZ "Not draining, replaced pump tested unit working good"
Erick S.
M/W OTR JENN-AIR JMV8208WP1 Re-ordering door. Door came in black. Reconfirm you need a stainless steel. Re-ordering correct part number; ordrng 1 W10372913 (door/mw)
Cesar H.
WASHER WHIRLPOOL WTW4816FW2 Found codes for failed door latch tested and found unit fails to latch replaced latch all tested good; used 1 W11307244 (LATCH) from stock
Aaron B.
RANGE KITCHENAID KSDG950ESS1 "F2 e1 is a stuck key pad , , unit needs a new console and and harness , ordered parts to correct the issue; rqstng P&A on 1 W10915031 (panl-cntrl) and 1 W11025616 (harns-wire)"
Erick S.
WASHER AMANA NTW4516FW1 Cycled unit and found unit stuck in cycle causing it not to advance. Cancel cycled and reprogram control. Retested unit and unit past diagnostics with no errors. Job complete
Jonathan B.
DRYER WHIRLPOOL WGD4815EW Replaced defective parts. Found defective flame sensor.; ordrng 1 WP338906 (sensor)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV Install new parts on unit. The unit to proper temperature. Unit passed all test with no faults at the time of service. Job complete
Jonathan B.
WASHER MAYTAG MVWB835DW0 Error code F3 E1 called tech line re order control board. But issue could be fluctuations of hz on outlet. File number 7728731564; ordrng 1 W11100602 (cntrl-elec)
Erick S.
WASHER MAYTAG MVWB765FW4 Cycled unit and found unit with bad valve causing it not to fill. Replaced valve. Retested it and unit is now cycling and filling. Job complete
Erick S.
WASHER MAYTAG MVWB865GC0 Install new parts on unit. Retested unit and unit passed all test with no errors at the time of service. Job complete
Erick S.
REFRIGERATOR AMANA ASI2575GRS05 I called unit and found unit air return blocked causing unit not to cool and refrigerator section. Found original Styrofoam and tape covering air return. Removed and cut out and made airflow accessible. Unit is now circulating air and cooling and refrigerator section job complete
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the dispenser is sputtering. Ordering pressure regulator in stock.; ordrng 1 W10786952 (valve)
Jonathan B.
OVEN WHIRLPOOL WFG320M0BS3 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Timothy J.
RANGE AMANA ACR4303MFB4 Found the outer glass and trim does not fit because the inner door is bent and the enamel chipped off when I tried to reshape it.; ordrng 1 WP9761344 (liner-door)
Jonathan B.
WASHER WHIRLPOOL WFW92HEFW Replaced defective load and go. Tested unit and is working properly and
Jonathan B.
FREEZER WHIRLPOOL WRX735SDHZ03 Found defective door seal. Fixed seal. Tested unit and is working properly
Hector Z.
RANGE - ELECTRIC KITCHEN AID KFGD500ESS Customer was concerned of upper oven bake not working. I checked the unit and I found the Bake Igniter open. Replaced oven Igniter (12400035). Tested ok.
Hector Z.
KITCHEN WHIRLPOOL KUDS40CVSS0 Customer cancel the call at the door.
Hector Z.
WASHER WHIRLPOOL WFW94HEXW2 "Customer is concerned of washer been noisy during spin cycle. I checked the unit and I found a worn out bearing and broken bolt that hold the motor rotor. Customer declined the estimate."
John B.
REFRIGERATOR KITCHENAID KRFC300EWH03 Customers concerned of a grinding noise on the interior of the refrigerator section. The damper/diffuser has failed and is causing a grinding noise. Ordering the part I need.; ordrng 1 WPW10594329 (control)
Tyler F.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer stated that the unit is not heating sometimes. Unit is heating to specs removed and replaced console tested all works good at this time.
John B.
RANGE JENN-AIR JGRP548HL00 " had a error code for the failure of a blower motor for the small oven. Ordering a new blower motor, and a sensor.; ordrng 1 W10859573 (sensor) and 1 W11248652 (blower)"
John B.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "The door switch on the left side was binding up on the inner door assembly, note the pictures I took. The door is damaged locking up the door switch so the icemaker in the water will not dispense. A door Has to be ordered for the left hand side.; ordrng 1 W11104476 (dor-fip)"
Timothy J.
DISHWASHER MAYTAG MDB4949SHZ0 Fault codes. 2-1(stuck key). 7-1(heater disabled). Replaced control and console. Tested unit. Unit checks ok.
Leon M.
VENTHOODS WHIRLPOOL UXT5230BDS1 Cx states that unit is not working properly After running diagnostic check find that ; ordrng 1 W11176973 (capacitor) and 1 WPW10419516 (cntrl-elec) and 1 WPW10638164 (bulb-light)
Randy C.
REFIRGERATOR KITCHEN AID KRFC704FSS00 Not working per client. Needs ice maker. Didn’t schedule psp. ; ordrng 1 W10908391 (icemaker)
Timothy J.
KITCHEN WHIRLPOOL WCG55US6HS Removed cooktop and inspected the ignition harness. Found it is ok. Adjusted simmer settings and tested unit. Unit checks ok.
Cruz B.
DRYER WHIRLPOOL WED6620HC0 "Need more work- found leveling legs to be missing, only problem with unit ; ordrng 4 3392100 (sub 49621)s"
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed ice door, IM fill tube, the dispenser fill tube and heater."
Randy C.
OVEN JENN-AIR JJW2430DS01 Replaced panel. Now working as designed job complete
Tom R.
REFRIGERATOR MAYTAG MFI2570FEZ08 "Entered diagnostics, all components functional, running components heard are fans running. Customer instruct, no damage to unit or home from tech, job complete."
Leon M.
DISHWASHER WHIRLPOOL WDF760SADW2 Cx states that unit is not working properly After running diagnostic check find that unit has a bad sump motor assembly Ordering motor sump assembly mn im ham; ordrng 1 W10671940 (housing-ui) and 1 W10746417 (cntrl-elec) and 1 WPW10671942 (sump and motor assy)
Kenneth M.
MICROWAVE WHIRLPOOL MMV4205DS1 No heat. Bad magnetron. Ordering magnetron and diode. ; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)
Steven W.
WASHER MAYTAG LAT9600AAW Water tested washer. Found injector nozzle leaking. Needs injector nozzle kit.
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Ran diagnostics. Found FC frosted up( mostly on left side ), FC switch sticking.Called tech line. SR # 7728736254. Per tech line, replace evaporator motor and fan blade, seal liner to cabinet. ; 1 WP12466115SP (SWITCH- FC) and 1 WP482338 (RTV SEALANT) and 1 WP67006337 (FAN BLADE) and 1 WPW10276647 (MOTOR- EVAPORATOR )"
Leon M.
REFRIGERATOR WHIRLPOOL GI6SDRXXQ00 Replaced drain tube.Unit working properly as designed
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAB Not the part intended . Need the thermostat and ice maker . Customer needs to turn control on/off to make it work and ice maker maker popping noise .; ordrng 1 WPW10300022 (icemaker) and 1 WPW10583800 (thermostat)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed freezer door abd tested unit. Unit is now working properly. Cudtomer approves function at this time.
Erick S.
ICEMAKER WHIRLPOOL KUIX505ESS2 Unit is hot on the exterior side.Cycled unit and found unit fan motor not running causing unit to be extremely hot.Unit will need new fan.; ordrng 1 W11123104 (motor-cond) and 1 WP2188935 (blade-fan)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed switch and tested unit. Unit is now working properly. Customer approves. Return light module.
Steven W.
DRYER - GAS MAYTAG MGDX655DW2 "Called trade partners. SR # 7728696383.Tested dryer. Ignitor comes on, no gas. Found gas shut off at gas valve.Opened gas valve. Dryer is tumbling and heating properly at this time. Instructed customer to replace foil venting with aluminum duct with elbows. Complete."
Kenneth M.
FREEZER WHIRLPOOL WRF550CDHZ01 Installed auger motor and tested unit. Unit is now working properly. Customer approves function at this time
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Found ice maker fill tube tubing not in water inlet valve completely. Reinserted tube into valve. Ran diagnostics. No error codes found. In this model unable to run harvest or fill tests. Unit is cooling properly at this time. Complete.
Tom R.
WASHER WHIRLPOOL WTW5000DW1 "Entered diagnostics, found error code F0E5. Ran diagnostic tests, all components functional except for Spin. Actuator functional, Motor functional, manual rotation function with Spin and Agitation. Order and replace Splutch and Belt.; ordrng 1 W10721967 (CAM) and 1 WPW10006384 (BELT)"
John B.
OVEN JENN-AIR JJW3830DS00 "The left side of the display/user interface will not engage, I try to reset the oven with the power breaker. But it would not work. Ordering The user interface panel.; ordrng 1 W11232121 (panl-cntrl)"
Darren A.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Lowered temp to 34 from 37, all components working as designed."
J.E. T.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cycled unit and found evaporator fan not operating. Also found compressor not operating procedure to check compressor compressor showing seven ohms across all pins Indicating per compressor. Compressor will also have to be replace.; ordrng 1 8201675 (compressor) and 1 W11032800 (motor-evap)
John B.
ICEMAKER WHIRLPOOL WRB322DMBM01 "The ice cubes were only half way, this was jamming up the icemaker causing it to overflow. Check the customers water pressure at the back of the refrigerator, the water flow tested good. Replaced the water valve., The icemaker tested good at this time."
Isidro L.
RANGE JENN-AIR JGRP436HL00 "On arrival cx stated unit was making a click click noise when she was baking, also one of the front left burner is also doing the same thing, ordering part ; ordrng 1 W11319687 (SPARK MODULE ) and 1 W11356247 (BOARD ) and 1 W11446236 (ELEC WIRE BAKE)"
John B.
COMPACTOR WHIRLPOOL KTTS505ESS "The foot pedal came off on the left-hand side. The customer had the screw, I reinstalled the screw for the footpedal. The trash compactor tested good."
John B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "The upper washroom will not stay on, the customer has put it on several times but it keeps falling off. Replace the upper wash arm in spray tube. The dishwasher tested good."
Cesar H.
REFRIGERATOR MAYTAG MFW2055FRZ00 Mullions not closing causing air leaks had to move mullion up and strike down to get mulion to close all checked good
J.E. T.
WASHER MAYTAG MVWC415EW1 Cycled unit and found extremely loud noise coming from gear case in spin cycle. Gear case will have to be replaced. Customer declined repair at this moment. Job complete.
Aaron B.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "The lower shim needed lubricant applied food grade silicone the the shims , tested upper and lower door , tested operations normal now at this time"
Kevin M.
WASHER WHIRLPOOL WTW4955HW1 Customer concerned with banging sound while in spin cycle. I tested unit with load of towels. All tests good. Customer experiencing off balance loads. Instruct customer on off balance loads.
Kenneth M.
WASHER WHIRLPOOL VAW3584GW1 Cracked tub. Causing unit to leak. Ordering new tub. Did not reschedule due to part availability ; ordrng 1 W10371566 (Tub)
Isidro L.
ICEMAKER KITCHENAID KUIX335HBL00 "On arrival cx stated unit was not making ice, on inspection found Reservoir water drain plug was leaking and draining the water while it was cycling the water through, ran diagnostics found unit to pas all test,... job complete"
Andy H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Needs cord and control ; ordrng 1 W11396386 (CORD W11396386)
Joe M.
DRYER MAYTAG MGD5630HC1 Replaced kit and unit is no longer throwing error codes
Joe M.
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Units hinge was worn out causing it to not close properly. I was able to make work by disassembling hinge and replacing washer. Job complete
Randy C.
ICEMAKER WHIRLPOOL WRS555SIHW00 Door ice won’t close. Stays open. Frosting in freezer. Ice maker won’t cycle. Needs door ice and ice maker ; ordrng 1 W10873791 (icemaker) and 1 W11324793 (DOOR)
Randy C.
WASHER MAYTAG MVWB835DW3 Broken drawer took pics. Schedule for sat. ; ordrng 1 W10919352 (drawer)
Isidro L.
WASHER WHIRLPOOL WFW6620HW0 "On arrival replaced and installed new console,tested unit, unit is now operating as designed...job complete"
Joe M.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Replaced Partsand icemaker dropped ice while I was in home. Job complete
Andy H.
BUILT-IN M/W JENN-AIR JMC8127DDS "Not turning on needs transformer,doil,cap customer refused repair. Charge for trip and to remove microwave from oven ."
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Units icemaker bin is broken causing unit to not dispense ice occasionally. Ordering part.; ordrng 1 W11185686 (ice-contnr)
Joe M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Spoke to techline Sr 7728734940Found unit is not cooling completely. Unit will not freeze ice in ice tray due to being unable to cool techline had me check thermisters and they tested normal. Unit does not have a defrost issue. Techline has informed me without gages I could not properly diagnose unit and that unit will need a sealed system tech. Techline has also had me touch tubing going to compressor and none of the tubes were cold. ; ordrng 1 W10309988 (compressor)
Isidro L.
WASHER WHIRLPOOL MVWB855DC4 "On arrival cx stated unit was giving an error code of LF, on inspection ran diagnostics found error code f3e2, f0e4, f8e1, on inspection found water valve to be faulty, ordering part ; ordrng 1 W11165546 (valve)"
Rich S.
DRYER WHIRLPOOL CGT9000GQ0 Arrived late Commercial Techline not available. Unit would not go into diagnostics. ; ordrng 1 W11228118 (cntrl-elec) and 1 W11228216 (cntrl-elec) and 1 WPW10133242 (coin drop) and 1 WPW10198199 (switch)
Raymond D.
REFIRGERATOR KITCHENAID KFCS22EVMS8 "Upon arrival cx states unit not making ice, cx states ice bin fills solid with ice. Found bail arm of ice maker out slightly not allowing ice to harvest, sticking in water fill mode over filling ice maker mold. Removed all clumped ice and tested, ice maker working as designed. If unit continues to fail ice maker will need replaced then a water valve. Water valve not leaking at this time."
Randy C.
WASHER WHIRLPOOL MVWC565FW2 Found shaking found installers had installed off balance. Corrected feet. Now working as designed. Cx instruct on use and care. Cx approves job complete
Joe M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control board per techline. Job complete.
Blake C.
DRYER MAYTAG MGDC465HW "Diagnosed unit and heard loud screeching noise, after taking unit apart found motor to be broke and scraping the tub. Uninstalled all/bad and installed new, retesting the unit and found that the unit now works as designed at this time of service.Job complete"
Blake C.
RANGE WHIRLPOOL WFG505M0BB "Diagnosed unit and found burners would not light. Took unit apart and found harness for front left burner disconnected, connected harness and put back together to retest. After retesting the unit found burners now work, unit now works as designed at this time of serviceJob complete "
Blake C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ "Diagnosed unit and found that the fridge would not cool, took Yvette cover off and found fan blade off track of its spindle. Hooked fan blade back on, retested and let unit sit over night. Unit works as designed at this time of service, ice and ice bin freezer froze cup of water in fridge Is at cooling temperature"
Andy H.
DISHWASHER MAYTAG MDB4949SDZ0 "Dispenser broken and missing bracket, replaced dispenser and bracket tested unit working good"
Alejandro C.
REFRIGERATOR AMANA ART318FFDB03 "Found the unit not cooling normal,verify problem, freezer door gasket not selling correctly, last time adjusted the gasket unit work normal, the store rent unit work normal"
Isidro L.
WASHER WHIRLPOOL WTW8540BW0 "Need two times labor, installed bearing kit, tested unit, unit is now operating as designed with no leaks present... job complete "
Isidro L.
REFRIGERATOR WHIRLPOOL WRS555S1HZ "Installed chute, tested unit, unit is now dispensing ice and operating as designed...job complete"
Isidro L.
DRYER AMANA NGD4655EW2 "Installed new timer and knob, tested unit, unit is now operating as designed...job complete"
Joe M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Sr7728720669Spoke to techline unit needs a control board. Control board is in stock.; ordrng 1 W11174836 (cntrl-elec)
Isidro L.
RANGE WHIRLPOOL WFG505M0BS3 "Installed new cooktop, unit is now brand new, cx is happy,job complete"
J.E. T.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cycled unit and found icemaker not making ice icemaker auto position icemaker must be replaced.; ordrng 1 W10873791 (icemaker)
James M.
RANGE WHIRLPOOL WEG730H0DS Techline sterling left front oriface 1.9 left rear 1.00 left rear. Need new oriface kit. Natural gas kit. New control board and manifold and oriface holder for front left sr#7728720350; ordrng 1 W10552128 (holder-orf) and 1 W10873132 (manifold) and 1 W11050551 (cntrl-elec)
Darren A.
COOKTOP KITCHENAID KFGS366VSS03 "Replaced spark module, checks out okay."
Enrique R.
WASHER MAYTAG MVWX655DW1 "Washer not draining intermittently . I called techline sr#7728552990 . In diagnostics found , long drain error . Techline instructed me to replace drain pump. Performed calibration , ran quick wash cycle test . All functions tested normal at time of service , no leaks .; used 1 W10876600 (PUMP-WATER) from stock"
Tyler F.
REFRIGERATOR WHIRLPOOL KBSD602ESS01 Customer stated that the display will not let you select temps. Ordering display not in stock.; ordrng 1 W10798004 (contrl-box)
Tyler F.
KITCHEN KITCHENAID KDTE254ESS2 Customer stated that the upper rack adjuster clip broke. Ordering adjuster in stock.; ordrng 1 WPW10546503 (adjuster)
Aaron B.
ICEMAKER WHIRLPOOL KUIX505ESS0 "Checked the unit for what ever reason the fan motor is not running now needs new one ordered part ; ordrng 1 W10124096 (fan,motor)"
J.E. T.
WASHER MAYTAG MVWB865GW Installed new lid lock. Retested with customer all test passed. Job complete
Tyler F.
REFRIGERATOR KITCHENAID KURR304ESS00 Customer stated that the unit is frosted over. Removed and replaced main control and sensor tested all works good at this time.
Danny G.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM00 Freezer drawer is making noise and not dispensing ice or water Replaced pad and controls and reinstall unit and dispenser is working properly Need to order right bracket to complete repair Ordering parts and rs call ; ordrng 1 W10625068 (bracket)
Aaron B.
M/W OTR WHIRLPOOL WMH31017HS6 "Replaced the main board and filter board , tested unit operations ok now"
Aaron B.
REFRIGERATOR KITCHENAID KBFC42FTS08 "replaced the optics ice maker filled and it will make ice correctly now"
Danny G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is not dispensing water or ice and no lights and not making ice Found broken harness causing a short Removed and disconnected the ui panel on drawerAll lights and dispenser and ice maker started to work Need to order parts and rs call ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
Danny G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Not is dispensing water properlyCheck unit and found low water pressure going to the unit Advised client to clean ice bucket once a week to prevent ice clumping Set unit to proper temp Advised client to allow 24hrs for unit to reach proper temp
Danny G.
REFRIGERATOR KITCHENAID KRSC700HBS00 Unit is not dispensing ice Found faulty dispenser motor Replaced motor and reinstall unit Test dispenser and unit is working properly
Danny G.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Making loud noises when dispensing water and broken wheelsReplaced wheels and pulled unit out using floor protection replaced valves and test dispenser and no leaks found Reinstall unit no floor or cabinet damage Level unit out and unit is working properly
Randy C.
REFRIGERATOR JENN-AIR JFFCC72EFS02 Removed old door installed new door. Found wrong door sent after connections won’t match. Verified model number. Reordering. Needs control gasket. And ice maker too. Installed old door back. Couldn’t find mounting screw. Also ordering screw ; ordrng 1 W10917313 (gasket-dor) and 1 W11126052 (screw) and 1 W11254959 (DOOR FREEZER ) and 1 W11262313 (panel-ui)
Danny G.
OVEN KITCHEN AID KFGC506JSS00 Unit is not heating Found loose wire connection to bake igniter Rewire and reinstall burner assy Test oven at bake 350Unit reach temperature Advised client run a burn off cycle before using oven Unit is working properly
Randy C.
DRYER WHIRLPOOL WGD6620HW1 Found loud. During use. Loud motor. Wheels also needs replacement. ; ordrng 1 4392067 (dryer repair kit) and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel)
Raymond D.
DRYER WHIRLPOOL WGD6600VW0 "Upon arrival cx states unit makes noise while in use, found seized rollers. Installed dryer repair kit. Tested, unit functions as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Randy C.
WASHER WHIRLPOOL WFW6620HC0 F8E1 lo flo on unit for client. Found valves working and fills up properly. Unit has drain issue. No obstruction but drain faulting. Goes into lock panel by itself. Ordering panel as well ; ordrng 1 W11316609 (pump-water) and 1 W11324037 (cntrl-elec)
Raymond D.
DISHWASHER WHIRLPOOL WDT710PAYM3 "Installed drain hoses and pump. Tested, unit functions as designed. "
Raymond D.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 " Upon arrival cx states unit fc door not closing, found left bracket screws coming loose causing track to bind. Secured screws and tested, unit functions as designed."
Randy C.
WASHER MAYTAG MVW7232HW0 Found unit not loaded properly. Cx has large blankets not being distributed throughout properly overloading. Goes off balance all ops normal. Cx instruct on use and care.
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SMBB00 Gasket didn’t come in. Reordering. ; ordrng 1 W10830162 (gasket-fip)
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 Installed shelf. Job complete
Randy C.
WASHER WHIRLPOOL WFW8620HC2 Removed and replaced control and switch. Now working as designed job complete
Randy C.
DISHWASHER WHIRLPOOL KDPM604KPS0 Removed and replaced dispenser. Now working as designed.
Randy C.
WASHER WHIRLPOOL WFW95HEDC0 Removed and replaced valve and dispenser. Tested no leaks passed test. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRSC703HPS00 Installed new parts on unit. Set temperature and reprogram control. Retested andnunt is cooling in both sections. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRFC704FBS01 " Installed new door on unit, retested it with cusotmer and it passed all tests with no faults. Job complete"
Erick S.
REFRIGERATOR BO KITCHEN AID KRFF507ESS Install new parts on unit. Set temperature to proper settings. Unit is now cooling in both sections. Job complete
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Suction line and inverter need replaced ; ordrng 1 W11087200 (invrtr-box) and 1 WPW10626970 (tube)
Erick S.
MICROWAVE WHIRLPOOL WMC30516H Unit has faulty control board and would need to be replaced. Unit has a total warranty replacement under service Pointer W10550945a. Informed customer of findings. Job complete
Erick S.
DISHWASHER KITCHEN AID KUDC10FXSS6 "Cycled unit and found unit console not engaging, no lights, removed panel and secured wiring harness to both control. Console turned on. Cycled , and unit advance through cycles with no faults. Informed customer of clogged air trap.Job complete"
Patrick C.
WASHER MAYTAG MHW8630HC0 Ordering water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Patrick C.
STOVE AMANA ACR4303MFB4 Customer concern that the unit isn’t heating properly I checked out and found the burner loose. Reinstalled secured. Tested unit. And the customer still complains it wasn’t working. The unit is working as designed
Erick S.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Cycled unit and found units right side missing door stopper and hinge closure. This is causing door to not seal or be leveled properly. Unit will need New bottom right hand side components; ordrng 1 W11189598 (closer) and 1 W11243377 (stop-door) and 1 WPW10238319 (screw)
Andy H.
REFRIGERATOR KITCHENAID KRFF300EBS00 "Not cooling and defrost drain clogged, replaced fan and tube drain tested unit working good"
Steven W.
DISHWASHER WHIRLPOOL WDT970SAHB0 "Ran diagnostics. Found broken LH upper rack adjuster. Replaced adjuster kit. Racks are working properly at this time. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying. Complete."
Cesar H.
DRYER WHIRLPOOL WGD4850HW0 Cosmetic damage Found dent on front panel aSo motor has loud electrical hum as it runs rerouted for panel and motor ; ordrng 1 279740 (panel) and 1 279827 (motor!dryer)
Rod H.
WASHER WHIRLPOOL WTW4955HW1 Agitated without water in machine.Confirmed Hot water only supplied to machineCold water is not present from house plumbing. Ed’s plumber to assess why no cold water supplied at source.
Cesar H.
WASHER MAYTAG MVWB765FW4 Lid failed at left hinge plastic separated and cracked rerouted for lid. Found suspension is loose as well causing unit to shake during spin ; ordrng 1 W11130359 (suspension) and 1 W11259006 (lid)