Near Sierra Madre, CA 91024
Francisco
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW6620HC0
Removed and replaced deflector and control board. Drawer came damaged re ordering.; ordrng 1 W11318755 (drawer)
Near Fresno, CA 93720
Timothy
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
Installed new inverter. Tested unit and found the compressor is responding correctly to input. Tested IM and dispenser. Checked for water leaks at the valve connection . No leaks noted. Customer to monitor the unit and to report if ice production or set temps are not operating as designed.
Near Oak View, CA 93022
Aaron
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Unit was not functioning at all touch control and lights door nothing working other than cooling , the left deli drawer control has condensation in the control shorting out the dc circuits disconnected harness to the deli control unit started functioning , the water is the only thing now not working , possibly frozen up water reservoir needs to reset unit then let 3 days to go back to normal, coming back with parts to correct ordered parts , ; ordrng 1 W10865826 (valve) and 1 W11330971 (U I BOARD ) and 1 WPW10341329 (water valve assy) and 1 WPW10675033 (cntrl-elec)"
Near Modesto, CA 95356
Lance
Job Details:
04/10/2020
WASHER MAYTAG WTW8500DC0
"Fixed- replaced faulty drain pump, ran calibration and passed, auto test No leaks. Unit is now fully operational."
Near Riverbank, CA 95367
Lance
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DW1
"Fixed-replaced faulty control board as well as console interface. Ran calibration #52 and passed, auto test passed, unit is now fully operational, and working as designed"
Near Stevinson, CA 95374
Kenneth
Job Details:
04/10/2020
REFRIGERATOR JENN-AIR JFX2897DRM02
Installed UI pad and drain tube. Went to defrost ice build up and found collapsed drain line internally. Unable to clear drain tube. Reported to tech line. Sent to product review. SR#7727561866 - mark
Near Los Olivos, CA 93441
James
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRMF606ESS00
Installed parts and tested unit. Unit now working as intended. Customer to allow 24-48 hours for temps to stabilize.
Near Lompoc, CA 93436
James
Job Details:
04/10/2020
REFRIGERATOR AMANA ASI2575GRW01
Replaced start device and capacitor. Plugged in unit and unit is now functioning properly and compressor is running. Customer to allow 24-48 hours for temps to stabilize.
Near Ridgecrest, CA 93555
Patrick
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01
Mark 7727557286 tabs that are broken are non repairable called and documented call with wpl
Near Empire, CA 95319
Lance
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
"Needs work- found faulty air damper assembly sticking open causing too much cold air to enter, as well as user interface is changing setting by itself and not setting to correct temps when selected. Some buttons not working; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)"
Near Nipomo, CA 93444
James
Job Details:
04/10/2020
REFRIGERATOR KITCHEN AID KSSC48QVSC02
"Found unit with unresponsive icemaker. Quoted for new icemaker, water valve , and inlet tube due to possible water line frozen. ; ordrng 1 W10460127 (tube-inlet) and 1 WPW10159842 (valve-inlt) and 1 WPW10277448 (icemaker)"
Near Santa Paula, CA 93060
Aaron
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW4816FW2
"* Checked operations found the unit works as designed, Customers using way too much soap advising to use half a number one to number one line no more or use the pods one pot one wash put in first unit spins and agitates just fine customers instruct"
Near Ojai, CA 93023
Aaron
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW
The unit door was not shimmed correctly pulled both doors off and shimmed correct doors shut correctly now fan motor was frozen over as well customer is going to clear the freezer area so the unit will work correctly after; used 1 WP2315539 (MOTOR-FAN) from stock
Near Thousand Oaks, CA 91320
Joe
Job Details:
04/10/2020
WASHER AMANA GTW330ASK4WW
This unit is a ge called Asurion and they had told me to tell customer to call homedepot.
Near Firebaugh, CA 93622
Andrew
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB00
Removed and replaced filter housing and icemaker. Ran water through water reservoir and water system. Water valve for customers house behind refrigerator does not open fully. Customer had replacement valve. Informed customer that she would have to replace that since it is not part of the refrigerator and we cannot remove that valve and replace it. Customer also stated that food was being frozen in the refrigerator. Found multiple items in the refrigerator frozen also the water tank was frozen or a thermistor for refrigerator section for customer; ordrng 1 W10902214 (thermistor)
Near Castaic, CA 91384
Randy
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW8500DC2
Removed and replaced all parts. Calibrated. Now working.. Tested for leaks. Ok no leaks now. Advised to run a load and test unit. Cx approves.
Near Los Angeles, CA 91403
Randy
Job Details:
04/10/2020
MICROWAVE JENN-AIR JMC9158BAS
Found burned out and sparking called techline and confirmed issue. No further repair SR#7727559419. Also documented w safety. Sr#7727545575
Near Agoura Hills, CA 91301
Joe
Job Details:
04/10/2020
OVEN KITCHENAID KOCE507ESS09
Sr7727559963Unit cannot be repaired due to body being damaged to where door is unable to shut. Contacted Techline and they told me to send customer to customer support. Job complete.
Near Oakdale, CA 95361
Lance
Job Details:
04/10/2020
MICROWAVE WHIRLPOOL GMC305PRS01
"Needs work found error F5e1, door latch not locking/unlocking when selecting “clean oven” cycle. As well as blower motor making abnormal loud noise during operation. To repair we will need to replace blower motor as well as latch To make unit fully functional, customer has declined any further repairs at this time, as wishes to make decisions on replacing unit. "
Near Los Angeles, CA 91316
Randy
Job Details:
04/10/2020
DRYER MAYTAG MGD7100DW1
F4e3 restricted airflow. Found vent very long and restricted f2E1. Found valve steam leaking would need new hose and nozzle. Cx declined advised can not use steam and take off third hose to dryer. Job complete.
Near Turlock, CA 95382
Cruz
Job Details:
04/10/2020
DRYER MAYTAG MEDB855DC4
"Fixed- installed new parts (overlay, thermistor, cutoff) tested unit in a diagnostic test mode it heated fine, no codes, runs quiet, cx ok repair."
Near Turlock, CA 95380
Lance
Job Details:
04/10/2020
WASHER WHIRLPOOL MVWB865GW0
"Fixed-replaced faulty transmission/gearcase assembly as well as agitator. Ran calibration #52 passed, auto test #51 passed no leaks. Unit is now working and fully operational"
Near Denair, CA 95316
Cruz
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03
"Complete- cx claims unit stoped Cooling and stop producing ice, removed cntrl elec cover and removed all connections from cntrl elec and reconnect them compressor then turned on, informed cx allow 12-24 hrs for cooling and ice production, cx said ok."
Near Clovis, CA 93611
Timothy
Job Details:
04/10/2020
OVEN WHIRLPOOL KOSE507ESS01
Control and bake CKT safety fuses are open. Both will need to be replaced for the oven to work correctly.; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml)
Near Modesto, CA 95358
Lance
Job Details:
04/10/2020
WASHER MAYTAG MHW6630HC0
"Tech line sr#7727562883 . F8e1 valve failure error, drain hoses unsatisfactory needs 39 inches from floor, causing siphoned issue. Drain is laying on the floor. Washer filling then draining water at same time. Needs plumber"
Near Clovis, CA 93612
Timothy
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFF302ESS02
LH door is damaged. The closer is broken and the screw hole for the door handle is stripped. The post will not stay in place. FC and LH door are extremely damaged. Unit will need a full LH door to repair the handle.; 1 13107886SQ (dor-fip ss) and 1 W10918008 (closer) and 1 WP12028505AP (ref dr closer cam)
Near Los Angeles, CA 91304
Danny
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW
F7e6F7e1Unit won’t start a cycle Put unit into test mode and motor is just hummingNeed to order parts and rs call ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAP)
Near Visalia, CA 93291
Enrique
Job Details:
04/10/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00
"Inspected Maytag refrigerator . Customer concerns , freezer leaking underneath . Found drain outlet obstructed with insulation , therefore leaking on freezer floor . Removed obstruction . Retested it . All functions tested normal . No leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
04/10/2020
WASHER AMANA NTW4516FW3
"Inspected amana washer . Customer concerns , not draining completely . Found obstructed drain pump . Removed obstruction . Performed calibration , ran quick wash cycle test . All functions tested normal . No leaks ."
Near Victorville, CA 92392
Cesar
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW6620HC0
Installed feet and drawer. Received email from whirlpool regarding water still accumulating in vent hose and dripping out the back they say to replace stator pic of email in photos attached file #7727498132; ordrng 1 W11354541 (STATOR)
Near Glendale, CA 91207
John
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"The ice maker is not working. Water dripping at the dispenser. Not cooling properly. Replace the fan motor for the icemaker, replace the water valve assembly and The evaporator fan motor and cover. The refrigerator tested good."
Near Tulare, CA 93274
Enrique
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DW4
"Inspected Maytag washer . Customer concerns , not cleaning the clothes . In diagnostics found long fill error code . Installed water inlet . Performed calibration , ran rinse & spin cycle . All functions tested normal . No leaks ."
Near Los Angeles, CA 90065
John
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL JFC2089HES
The compressor has failed on this machine. Ordering a controller and a compressor. Not sure if the control part is available anymore.; ordrng 1 W10160407 (compressor) and 1 W67005444 (CONTROL )
Near Clovis, CA 93612
Timothy
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW1
Removed agitator. Removed fitted sheet. Replaced with new agitator.
Near Templeton, CA 93465
Tom
Job Details:
04/10/2020
RANGE WHIRLPOOL JES8850BAF
"Found Left Front Burner heating inconsistently, Heating Element functional but not always activating, even with temperature change at Switch. Order Control Board./Control Board - (WP8507P226-60); ordrng 1 WP8507P226-60 (cntrl-elec)"
Near Templeton, CA 93465
Tom
Job Details:
04/10/2020
DISHWASHER KITCHENAID KUDE48FXSS5
"Found visible wear and tear on left side of Door Gasket. Ran unit, after first spray cycle water visibly escaping Gasket on left side, replace Gasket.; ordrng 1 W10300924V (door seal)"
Near Paso Robles, CA 93446
Tom
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DC4
"Entered diagnostics, found error code F0E5. Entered diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, Spin good with excessive movement. Push test of Suspension shows a weak suspension, replace Suspension./Suspension - (W11130356); ordrng 1 W11130356 (suspension)"
Near Victorville, CA 92394
Cesar
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW00
Replaced gasket all checked good
Near Apple Valley, CA 92308
Cesar
Job Details:
04/10/2020
RANGE WHIRLPOOL WFG530S0ES1
Instruct. Cookie sheet in drawer making contact with ignitor stealing spark. Removed cookie sheet all tested good
Near Oxnard, CA 93036
Aaron
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Unit is not cooling , fresh food evaporator is frozen over iced up needs fresh food motor ,mr declined to repair at this time "
Near Paso Robles, CA 93446
Tom
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
"Found damage to Gasket of Right RC Door, replace Gasket. /Installed Gasket, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW4800BQ0
"Customer was concerned of washer leaking underneath. I checked the unit and found a leaking Drain pump and damaged Drain pump connector. Replaced the Drain Pump (WPW10276355), and repaired the Connector. Ran a manual and automatic diagnostic test. Tested ok."
Near Los Angeles, CA 91345
Antonio
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Damper is noisy. Ordered damper and freezer fan motor.; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near Los Angeles, CA 90272
Isidore
Job Details:
04/10/2020
WASHER MAYTAG MHW7100DC0
"Removed top panel, old water valve and pressure switch. Installed new water pressure switch and new water valve. Test for leaks and operation, washer working at this time cleared codes, washer working as designed"
Near Los Angeles, CA 91364
Isidore
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTE334GBS0
"Found F6E4 float switch stuck up position verified. F6E6 cold water, not verified. no water coming in, found float switch stuck, removed float remove float switch shaft excess flashing. Reinstalled float switch , test dishwasher operation ok at this time, working as designed"
Near Los Angeles, CA 91364
Isidore
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
"Removed old ice maker and installed new ice maker, test fill ok test 19 fill tube heater ok. Icemaker working at this time."
Near Thousand Oaks, CA 91360
Aaron
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW4955HW1
"Checked operations unit is working as design, basic unit final spin speed which is automatically set in the control no spin speed control, unit is balanced and correct feet set , unit has a cabinet flex to it from the upper edge which causes it to vibrate left and right a little bit more than the base there’s nothing mechanically I can do about that let the customer know and showed him that it is cabinet flex and there’s nothing I can do and since there’s no spin speed setting that you can affect if the unit is designed to work this way operating normalCustomer was using way too much soap and let them know that use the deep water wash to help balance out the stuff that’s in his washer stay in place for a good spin without getting out of balance"
Near Thousand Oaks, CA 91360
Aaron
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTE204GPS0
Checked the unit found the drain pump Seized up not running replace the drain pump unit still not draining out now found the airgap clogged pulled airgap top cleared out the junk unit now works in drains correctly operating normal now advise customer to rinse the dishes good food places are not to be in the dishwasher at this time.
Near Barstow, CA 92311
Darren
Job Details:
04/10/2020
DRYER AMANA NGD4655EW2
Lint buildup caused fire.
Near Glendora, CA 91741
Jaime
Job Details:
04/10/2020
REFRIGERATOR AMANA ART308FFDM06
"Found gasket warped from the bottom hand sideUsed the heat gun, to warm it up and to stretch it for a good sealing. Fridge ok"
Near Ivanhoe, CA 93235
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer stated no cooling as it should In FreezerPerformed diagnostics Found evaporator fan motor Comes on and offWill order part; ordrng 1 WP2315549 (evap fan motor)
Near Canyon Country, CA 91351
Raymond
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Upon arrival upper RC and FC lights shorted, left RC door making a noise when opened. Need lights and cam.; ordrng 3 W11205083 (module)s and 1 W11239944 (module) and 1 WPW10505294 (cam)"
Near Glendora, CA 91741
Jaime
Job Details:
04/10/2020
RANGE WHIRLPOOL KFGD500ESS04
Fond bottom ovens igniters with a broken wire. Pinched against the manifoldUppers oven igniter was already it drew only 1.8 Amps. Had replaced too know both ovens workGOT IGNITERS FROM COAST APPLIANCES1 WP7432P143-60 Upper igniter1 WPW10324738. Lower igniter
Near La Verne, CA 91750
Jaime
Job Details:
04/10/2020
DRYER MAYTAG MGDC465HW0
"Found this knocking noise as dryer span. Removed panels, and there was some debris stacked between the drum and it’s support. Unit ok now"
Near Rancho Cucamonga, CA 91730
Jaime
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Found fridge dead no lights at all. There was no voltage at the outlet. Due to a damaged wire in the out let. They need to call an electrician
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
04/10/2020
WASHER MAYTAG MHW8200FC0
"Customer is concerned of washer not finishing the cycle. I set the unit in diagnostic and retrieved a F3E1 code (Water Level System Error), and F9E1 code (Long Drain). I ran a quick diagnostic test and washer not detecting water level, also not draining. Ordered parts and rescheduled. ; ordrng 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Fontana, CA 92336
Jaime
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDT970SAHW0
"Found bottom spray arm and filter. Had them reinstalledAlso, explained to customer the function of the deter dispenser and how it works"
Near Bakersfield, CA 93308
Erick
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW75HEFW0
Install new parts on unit. Re-tested and passed all test with no failures at the time of service. Job complete
Near Arroyo Grande, CA 93420
Alejandro
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
"Found the unit not cooling, replace condenser and charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Near Bakersfield, CA 93304
Patrick
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW3
Noises are normal noises. The unit can make ticking noise while in the spin.I documented with trade partners. 7727484814 Camry
Near Santa Maria, CA 93455
James
Job Details:
04/10/2020
M/W OTR WHIRLPOOL WMH31017HZ
"Found u it operating but not heating and making low growling noise during operation ordering new mag, cap, diode, and high voltage trans. Requesting second man to uninstall and reinstall unit.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Reedley, CA 93654
Frank
Job Details:
04/10/2020
WASHER MAYTAG MVWC415EW2
Customer stated wobbling when washingPerformed diagnostics Found agitated and screw worn Installed new parts Tested PassedJob completed
Near Ivanhoe, CA 93235
Frank
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW6630HW0
Called tech support Spoke To RichExplained situation Running diagnostics together Polarity issue on same outlet causes problems And ran through diagnostics No error codesFound that the memory wasn’t erased So it kept repeating itself To not drain Sr# 7727560936Washer vibrates that is normalUnless it has to much clothes
Near Exeter, CA 93221
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV0
Customer stated ice clumping upPerformed diagnostics Found water tube crimped Need to order; ordrng 1 01122363 (tube-water inlet)
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW6630HW0
"Customer was concerned of washer not spinning fast enough on the Delicate Cycle. I set the unit in diagnostic and there was no error codes, also I ran a quick diagnostic test as well e Drain/Spin cycle and I found nothing wrong with the unit. I contacted the Tech Line (SR#7727563006) and he suggested that the washer will spin slowly in the Delicate Cycle then the rest of the cycles. ."
Near Visalia, CA 93292
Frank
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Customer stated humming noise inside back of refrigerator And loud grinding noise from ice makerCalled techline spoke too Kathy On the 4/3/20Explained situation about loud humming noise in refrigerator And grinding noise in freezer ice makerDocumented 2 times control damper was installed And to order control damper and Air baffle / Diffuser coverGrinding noise Still there After dropping temperature down too 2Noise coming from motor when dispensing iceAnd keeps making grinding when not dispensing ; ordrng 1 W10822606 (motor) and 1 W11228023 (AIR DIFFUSER COVER) and 1 WPW10347114 (shaft)
Near Redlands, CA 92373
Rod
Job Details:
04/10/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00
Returned and replaced parts ordered but additional part was scraped from original call out had to reorder it.Parts ordered incomplete needed the light for icemaker but was removed by wfcc; ordrng 1 W11290115 (light)
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Customer cancel the call at the door.
Near Santa Maria, CA 93454
James
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Found water to icemaker tube cracked and frozen. Replaced tube. Unit now working as intended.
Near Keyes, CA 95328
Cruz
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DC0
Need to order the console for this unit. I put this cx on for Saturday ; ordrng 1 W11120178 (console)
Near Santa Maria, CA 93454
James
Job Details:
04/10/2020
WASHER WHIRLPOOL MVWX655DW2
Unit had off balance load error. Ran auto test and found unit passed all testing. Ran calibration to reset to factory defaults. Unit working as intended.
Near Santa Clarita, CA 91350
Raymond
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01
"Upon arrival FC frosted. Found defrost issue and warm air leak. Needs control, door, evap motor thermistor. ; 1 LW10599407 (dor-fip) and 1 W11126274 (air-tower) and 1 W11178521 (nameplate)"
Near El Monte, CA 91732
Stephen
Job Details:
04/10/2020
DRYER - GAS MAYTAG MGDC215EW1
Dryer is not heating at all. Found open thermal fuse. Replaced thermal fuse. Tumbling and heating properly at this time. Door handle broken. Sharp edges- cut hazard. ; ordrng 1 W10861225 (HANDLE-DOOR)
Near Visalia, CA 93292
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Customer stated air bubbles in water when dispensing Performed diagnostics , there is nothing we can do There is air is coming from the home The only way to solve problemCustomer can add additional water filter as long it doesn’t lower the pressure or call water company Job completed
Near La Puente, CA 91746
Stephen
Job Details:
04/10/2020
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0
Ran diagnostics. Coin slide is jammed. Found coin chute is damaged. Needs coin chute. ; ordrng 1 W11126319 (COIN CHUTE)
Near West Covina, CA 91791
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWB865GW0
"Ran diagnostics. Had f9e2 error code. Ran auto test cycle. Lid not locking. Start button not working. Needs lid lock, console, and control. ; ordrng 1 W10810403 (LID LOCK) and 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL )"
Near Tulare, CA 93274
Frank
Job Details:
04/10/2020
WASHER ROPER RTW4516FW
Customer stated long and no drain leaves clothes wet and loud grinding noise during wash cyclePerformed diagnostics Found plug not making contactAnd the grinding noise I don’t hearRunning diagnostics With customer presence She says whatever I did Unit sound better than it ever didNo fault codesIt’s drains water properly not leaving clothes wetTest -PassedJob completed
Near Ontario, CA 91764
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWX655DW1
Won’t go into diagnostics. Lid locked. Opened lid. No green LED on control. Needs control and latch. ; rqstng P&A on 1 W11116592 (CONTROL) and 1 W11307244 (LATCH)
Near Los Angeles, CA 90027
Leon
Job Details:
04/10/2020
DISHWASHER KITCHENAID KUDE20FBSS0
Replaced drain pump.After running diagnostic check unit working properly as designed
Near Rancho Cucamonga, CA 91730
Stephen
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW7500GW2
Washer is in small plastic pan. Advised customer to have pan removed for access for service.
Near Los Angeles, CA 91602
Leon
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW2000AWW
Cx states that unit is shutting off during washing cycle.Called Dave he helped me to do diagnostic and he said door latch assembly is bad and that part is out of stock.
Near Glendale, CA 91206
Leon
Job Details:
04/10/2020
DRYER WHIRLPOOL WGD5000DW3
Cx states that unit is not heating properly.Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91040
Leon
Job Details:
04/10/2020
OVEN WHIRLPOOL WFE550S0HZ1
Replaced all selected parts.After running diagnostic check unit working properly as designed.
Near Los Angeles, CA 91356
Randy
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KBFN506ESS00
Found unit not cooling unit has compressor issue too weak. Unit has no leaks. All boards okay at this time no issue. ; ordrng 1 8201675 (compressor)
Near Los Angeles, CA 91304
Joe
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW2
Units gearcase is burning up motors. Ordering gearcase.; ordrng 1 W11035751 (gearcase)
Near Rialto, CA 92376
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWB850YG1
"Ran diagnostics. Had f40 error code. Ran auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. No leaks found at this time. Instructed customer to run clean cycle with affresh cleaner monthly, use only one detergent pod, to replace fill hoses. Complete."
Near Rialto, CA 92376
Jaime
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW0
"Installed the transmission,belt and the agitator. Agitator was taken from coast appliances. W11161960. Please request double labor. This was an extended labor"
Near Modesto, CA 95351
Cruz
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Need more work- found door to be Warped from normal wear causing door not to seal properly allowing warm air to enter inside it is creating condensation, found evap motor barley running frozen ice is building up on coils and evap cover, ordering parts for unit. ; ordrng 1 LW10599407 (dor-fip) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Rancho Cucamonga, CA 91730
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW1
"Ran diagnostics . No error codes found. Leaking . Found pump to cabinet hose connection leaking at drain pump. Reinstalled hose/ clamp to pump. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Pasadena, CA 91101
Juan
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Clogged air gap and drain hose to disposer, instructed customer to replace both. Lower spray arm is damaged, not staying on.; ordrng 1 W10803178 (arm-spray)"
Near Covina, CA 91722
Juan
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
"Removed fresh food compartment thermistor, placed it in a glass of iced water. At first resistance checked fine, but after a while resistance fluctuated up and down. Per tech line advice, thermistor which is a part of the control harness, needs to be replaced.; ordrng 1 W11084235 (harns-wire)"
Near Bakersfield, CA 93308
Patrick
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Removed and replaced ice container. Tested unit. All ops checked good
Near Bakersfield, CA 93306
Michael
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW97HEDBD0
Dispenser housing was not in techs part load out. Office to reschedule call when parts are available .
Near Cayucos, CA 93430
Tom
Job Details:
04/10/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00
"Visual inspections shows over production of ice, Bail Arm not in keyed position, removed from IM. Attempted to reinstall Bail Arm, functional but loose, replace IM. Tech did not receive PreID parts, will reorder IM./IM - (W10913630); ordrng 1 W10913630 (icemaker)"
Near Los Angeles, CA 91356
Randy
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB1
Removed and replaced parts tested no leaks. Working as designed.
Near Los Angeles, CA 91335
Randy
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDFE104DBL2
Replaced motor and pump. Tested now ok no leaks. Ran diagnostics passed cx approves job complete.
Near Montebello, CA 90640
Juan
Job Details:
04/10/2020
WASHER MAYTAG MVWC555DW0
"Noisy gearcase, loose suspension rods, washplate was loose, tightened, but grooves are stripped. Gearcase and related parts need to be replaced. Unit cabinet shows a lot of rust. Unit is in a front porch, no front wall. ; ordrng 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Near Riverside, CA 92503
Tyler
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0
Customer stated that the unit is not draining. Found blocked drain hose. Customer has rubber extension hose advised to get factory extension hose to fix drain issue.
Near Los Angeles, CA 91326
Randy
Job Details:
04/10/2020
WASHER WHIRLPOOL MAV7557EWW
Drive motor out burning smell coming from motor. Cx declined. Job complete.
Near Modesto, CA 95356
Cruz
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW1
"Needs more work- cx claims unit will get stuck on wash cycle will not advance, check unit for codes and found f7e1 long drain, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"