Near Clovis, CA 93612
Irvin
Job Details: 02/13/2019
WASHER WHIRLPOOL LAT8415AAE "The washer stops spinning mid cycle. When open/close lid will restart for few seconds then lock up. CX will purchase new unit. Cost of repairs not good investment, will purchase new unit."
Near Clovis, CA 93619
Irvin
Job Details: 02/13/2019
DRIYER MAYTAG MEDX655DW1 "The dryer is not heating. Confirmed. Found sagging broken element. Replaced parts test, passed. All ops normal. ; used 1 279838 (ELEMENT) from stock"
Near Topanga, CA 90290
Isidore
Job Details: 02/13/2019
DRYER WHIRLPOOL WGD8500DC4 "Found dryer duct W11129538 inside dryer , has black substance sticking to clothes, not coming off .; rqstng P&A on 1 W11129538 (duct-air)"
Near Bakersfield, CA 93306
James
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PP4A Replaced listed parts due to leak in system Tested ok
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW3 "Upon arrival unit had locked rotor code, ran all drive system checks without failure. Cleared fault codes and tested ok"
Near Glendora, CA 91741
Tyler
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Schedule as a shop job Monday; schdld next appmnt for 2/11 MON !
Near Pomona, CA 91768
Tyler
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights went on in both sides. Removed and replaced light in freezer. All works good at this time.; used 1 WPW10515057 (LIGHT) from stock
Near Lamont, CA 93241
Dane
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival the unit was not cooling in the fresh food section. Found fan motor faulty. Removed and replaced fan motor and fan blade and tested unit. Unit functions normal now
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Glass shelves are breaking not supporting anything. Falling to bottom of fridge. Ordering new shelf’s. Rescheduled customer for Thursday 2-14-19. ; ordrng 1 WPW10276341 (shelf-glas) and 1 WPW10276348 (shelf-glas)
Near Bakersfield, CA 93306
Dane
Job Details: 02/13/2019
MICROWAVE WHIRLPOOL GMC305PDB6 Upon arrival customer complaint which sometimes the unit will not heat and sometimes it will. Also that the door would slam open. Found tension springs broken. Unit needs new tension springs. Cx wants to talk to husband about it and will call us Within 30 days if they want to I the repair.151.08 parts187.92 labor11.33 tax115 service callParts 4451009. Order 2 if cx calls back
Near Fontana, CA 92335
Tyler
Job Details: 02/13/2019
DRYER MAYTAG MGDX655DW2 Customer stated that the push to start knob fell in console. Fixed and tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated that the unit keeps running. Checked unit for error codes. No error codes present. Calibrated and tested unit. All works good at this time.
Near Fresno, CA 93727
Irvin
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW2 "F9/E1 F9/E2- drain errors F0/E3-over loaded F2/E1-UI stuckCX says the washer is not completing cycles. Found several error codes listed above. Ran test 51 failed. Filled no agitation, or draining. Unit will not evacuate water. Tub is scraping off the ground. Unit needs gearcase and slider. Pump failed getting 120v to motor not activating, no buzzing, replacing. Ordering components. ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11130359 (suspension) and 1 W11135391 (CONSOLE)"
Near San Bernardino, CA 92404
Tyler
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW7500GW0 Customer stated that the unit is not using enough water. Cycle tested unit and instructed the customer how unit works and gave her tips on how to use the machine. All works good at this time.
Near Lancaster, CA 93535
Patrick
Job Details: 02/13/2019
WASHER AMANA NTW4516FW2 Found the unit stuck in previous cycle pump is just running when plugged in no leds lit up. Canceled out and checked errors. Long or no fill error. Ohmed out water valve and both solenoids reading 1.1k which is in range. Needs new control. Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Bakersfield, CA 93304
Dane
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHT2021TW Unit had zero gas in system. Replacing all sealed system parts could not find visible leak; ordrng 1 240550945 (COMPRESSOR ) and 1 241785405 (condenser) and 1 5303918274 (evaporator kit) and 1 5303918327 (heat exchanger kit) and 1 5303918358 (filter-drier w dye)
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
REFIRGERATOR WHIRLPOOL W8TXNGMWQ00 Found the unit having issues with the ice maker no ops. Cycled ice maker and the ice maker wouldn’t stop cycling. Needs new nice maker. Quoted 312.86.
Near Arroyo Grande, CA 93420
George
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 Found washer leaking oil and water. Bad gear case and washplate need to replace . Replaced parts tested check out ok complete. No dents or dings cause by tech.
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
RANGE KITCHENAID KSGG700ESS1 "Found unit with bad spark module causing bake or broil not to heat. Replaced spark module. Retested it snd oven is heating with no errors, job complete"
Near Rosamond, CA 93560
Patrick
Job Details: 02/13/2019
DISHWASHER AMANA ADB1400AGW1 Found the customer having issues with no wash ops. Fills and drains but motor never kicks on. Motor is getting voltage to it. Just hums. Needs new motor ; ordrng 1 W10888591 (pump and motor)
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LW Cycled unit snd found damper door no closing causing items to freeze in rc. Replaced damper. Retested it and unit is now cooling with no errors. Job complete
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Defrosted fresh food evaporator and replaced listed parts Tested ok
Near Palmdale, CA 93550
Patrick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found the customer having issues with the unit not cooling properly. No air flow to the fridge section. The evap in the freezer is over frosted. The unit failed then started to work and then failed again. Ordering harness and control and will replace thermistor when I return ; ordrng 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL )
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
VENTHOODS WHIRLPOOL UXL5430BSS1 Switch defective won’t turn off; ordrng 1 W10531088 (switch-pb)
Near Bakersfield, CA 93313
James
Job Details: 02/13/2019
MICROWAVE FRIGIDAIRE NANANANNANA Canceled by me
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES0 Customer having same issue where the unit doesn’t stay on after temp is reached. No error codes stored. I’ve already replaced harness and grounded the ignitor out. Needs controls. Control sent was used. Need to reorder ; schdld next appmnt for 2/13 WED !
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 Installed control board and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWB880BW0 "Installed suspension, valve, tub ring, dispenser and tested unit. Unit is now working properly. Found no leaks at the time of service. Informed customer that if they see another leak to give us a call back out."
Near Bakersfield, CA 93312
Dane
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 When I arrived at home everything was in working order. Customers complaint was that ice cream in the freezer was still too soft. All fans working normally all temperatures normal all thermostats gave correct reading. Set this appointment up for a Monday through Friday and give it back to gym because this is his call; saved tckt
Near Modesto, CA 95358
William
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRT318FZDW02 "Found only normal operating noises, check unit temps found normal operating temps for freezer & FF food area. cx says noise is not repetitive. unit operating as designed"
Near Modesto, CA 95350
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8500DC5 "F8E1, found unit with smashed in console, found water valve plug on main control not seated properly, reseated water valve plug, ran calibration cycle, ran self diagnostics, ran wash cyclemj"
Near Tracy, CA 95376
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced drive motor, ran self diagnostics, unit operating as designed"
Near Lancaster, CA 93536
Patrick
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8800YC Removed and replaced tub and basket. Heater connector broke. Needs new heater ; ordrng 1 WPW10325894 (heater)
Near Merced, CA 95348
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 Found unit with a faulty compressor. Compressor will make a knocking noise while it’s running. Ordering new compressor. Rescheduled customer for Saturday 2-16-19; ordrng 1 5303918659 (compressor)
Near Visalia, CA 93277
Erick
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Found ice maker with frozen water tube causing it not to make ice. Defrosted and repalced water tube. Retested it and it now cycles and filled with no errors. Job comp; used 1 241920103 (WATER TUBE) from stock
Near Bakersfield, CA 93307
James
Job Details: 02/13/2019
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Replaced listed part due to no coolTested ok
Near Modesto, CA 95355
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8000DW3 "removed drain pump, cleared debris, found drain pump not pumping water, ordered drain pump for unit.; ordrng 1 W10876600 (drain pump)"
Near Los Angeles, CA 91344
Michael
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KBSN602ESS01 Cx states unit makes a low buzzing sound intermittently.Tech observed evap fans op as designed with no issue.removed lower cover and noise is emitting from condenser fan motor. Sound is vibrations traveling through unit to counter top due to large wooden ships placed tightly between counter and unit. Removed shims and noise went away. Recreated noise several times for cx. Unit ops as designed with no further issues job complete
Near Glennville, CA 93226
Jim
Job Details: 02/13/2019
DRYER WHIRLPOOL WED75HEFW1 Customer complaint is that the dryer does not completely dry the cloths. 220volts to the unit. Dryer vent is clear. Ran unit in time dry and the temperature cycled between 130 and 155. Ran unit for 25 minuets and unit tested ok. Ran unit in a normal cycle with the sensor. Placed a wet towel over the sensor bars and ran the unit. The exhaust temperature rose from 98 degrees to 108.Installed dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Buttonwillow, CA 93206
Jim
Job Details: 02/13/2019
OVEN LINCOLN n/a Bad thermostat. It will take about a week to get the part and complete the jobPlease call to confirm you want the job done; rqstng P&A on 1 357067 (THERMOSTAT)
Near Bakersfield, CA 93312
Jim
Job Details: 02/13/2019
OVEN MAYTAG MGR6600FZ0 F2E1 fault code replaced control board. Unit tested ok
Near Los Angeles, CA 91401
Raymond
Job Details: 02/13/2019
REFIRGERATOR KITCHEN AID KFCP22EXMP1 "Upon arrival unit had pantry support broken with tab missing. Quoted cx 115 SC, 99.99 labor, parts 4708. Collected 115 on check 4486 150.60 due.; ordrng 1 WPW10121977 (endcap) and 1 WPW10122078 (endcap)"
Near Los Angeles, CA 91040
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed gum sealer and heater. Tested unit, unit functions as designed."
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL ED5RHEXMQ00 "Noisy refrigerator. Checked unit and found evaporator fan motor blade hitting ice buildup, due to ice maker fill tube leaking. Manually removed the ice and installed a plastic sleeve around the fill tube. Tested ok."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4816FW2 Set unit in diagnostic and found an F3E1 code (Pressure system fault). Checked unit and found restricted pressure switch hose. Cleared restrictions. Tested ok.
Near Santa Maria, CA 93454
George
Job Details: 02/13/2019
RANGE GE RGBS100DMBB Found range oven not functioning found connector bake valve broken need to replace bake valve ok to order part.; ordrng 1 RGBS100DMBB (BAKEVALVE)
Near Nipomo, CA 93444
George
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found shaft missing need to order shaft and seals ok to order.; ordrng 1 W10847834 (clip) and 1 WP2198628 (seal) and 1 WPW10347114 (shaft)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 02/13/2019
WASHER MAYTAG MVWC565FW1 "Set unit in diagnostic and found no error code. Customer still having issues with the washer getting out of balance. Customer is using this unit to clean mops. Contacted tech line and he suggested to instruct the customer to don't use it to clean this type of items. SR #7724147858, also contacted Trade Partners SR#7723989372."
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW2 Set unit in diagnostic and found a F0E5 code (Off balance). Checked unit and found a loose agitator. Adjusted agitator. Ran a automatic/manual test. Tested ok.
Near Merced, CA 95341
Kenneth
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Found unit not making ice due to faulty ice maker. Ice maker was off. Turned on ice maker. Ice maker cycled and by the time it was fully cycled it was switched off again. Ice maker is turning itself off every time it cycles fully. Replaced ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93306
Jim
Job Details: 02/13/2019
WASHER WHIRLPOOL CHW9060AW0 Drain pump has a vibration but works. I am not able to get a fault code to be pulled up from stored memory. An F70 code is a communication error which can be any electrical issue and there are no know test to pinpoint the cause. Most common source is the wire harness. ; rqstng P&A on 1 WPW10201879 (harns-wire)
Near Merced, CA 95341
Kenneth
Job Details: 02/13/2019
DRYER WHIRLPOOL WED5000DW2 Found unit not heating properly due to clogged venting. Informed customer to get a vent cleaner out to clean there venting. All functions working properly. Handle for customer #W10861225
Near Merced, CA 95340
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWB835DW1 Found unit with F5E3 error code indicating faulty lid lock. Tested lid lock and found it not working properly. Ordering lid lock. Ordering new suspension. Unit is 5rowing overload error code. On even the slightest load. Rescheduled customer for Friday 2-15-19; ordrng 1 W10810403 (lid lock assy) and 1 W11130356 (suspension)
Near Atwater, CA 95301
Kenneth
Job Details: 02/13/2019
DRYER WHIRLPOOL WED7000DW1 Found unit not heating properly. For und power cord with proper voltage but was loose on terminal block causing unit not to get full 240 volts. Secured power cord to terminal block fully and tight. Tested unit. Unit is now workin*properly. Customer approves function at this time.
Near Porterville, CA 93257
Erick
Job Details: 02/13/2019
DRYER ROPER RGD4516FW0 Found unit not tumbling due to ripped belt. Replaced belt. Retested it and unit now cycle and heats. Job comp; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
WASHER MAYTAG MVWB835DW1 Cycled unit and found unit powering off while attempting to run diagnostics. Units relay is failing causing failure. Replaced control. Replaced board. Retested it and it passed all tests with no error.s job comp
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT710PAHW UNIT IS 7NDER LOWES DISPATCH ROBERT CONFIRMEDCycled unit and found it leaking from pump. Drain pump is not aligned properly with sump causing failure. Re secured both pup and sump. Retested it and it passed all tests with no leaks. Job comp
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
MICROWAVE WHIRLPOOL WMH32519FW Found 7nit with bad door switch causing fault. Replaced all door switches . Retested it and it passed all tests with no errors. Job complete
Near Burbank, CA 91506
Raymond
Job Details: 02/13/2019
COOKTOP KITCHENAID KCGS950ESS02 "Upon arrival all burners kept sparking after ignition. Found bad spark module. Replaced module and tested, unit functions as designed."
Near Los Angeles, CA 91601
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Upon arrival cx states unit is noisy when compressor kicks on, put unit in diagnostic mode and tested, no abnormal noises heard. The noises cx hears are amplified by enclosed cabinet. Compressor sounds normal, unit functions as designed."
Near Strathmore, CA 93267
Erick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found evap motor getting voltage but not cycling causing unit not to cool. Unit will need new fan motor; ordrng 1 WPW10464673 (motor-evap.)
Near Exeter, CA 93221
Erick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Cycled unit and found rc compartment not coming down to temp. Accesed and found evap with low frost pattern causing poor cooling. Evap seems to ave a restrcition. Unit will need new compressor and evap repalced; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Burbank, CA 91501
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Upon arrival cx states RC freezing food. Pulled temps and found 37 and 0. Cx has food touching liner on all shelves creating cold spots on top. Instructed cx on proper use and care of unit. Cx states she is unhappy with the imperfections with the doors, informed cx Tech could not guarantee what she would consider a perfect door. cx declined furthur repair. Unit functions as designed."
Near Los Angeles, CA 90027
Raymond
Job Details: 02/13/2019
OVEN WHIRLPOOL AGR5330BAW3 Upon arrival cx states broil shuts off during use. Inspected and found unit operating as designed. This is normal operation called the range and drop to regulate oven temp.
Near Los Angeles, CA 91607
Raymond
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDTE104ESS4 Cx cancelled at door.
Near Glendale, CA 91202
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL MZF34X18FW01 "Upon arrival evap is frosted. Thermistor out of range. Quoted cx 115 SC. 149.99 labor, 74.18 parts. 5.56 tax, 344.73 total. Cx approved. Collected 115 check 229.73 due.; ordrng 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)"
Near Los Angeles, CA 91604
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Upon arrival diffuser making noise when in operation. Needs diffuser.; ordrng 1 W11317276 (DIFUSER)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
DRYER MAYTAG MEDC300BW0 Found unit noisy and rattling due to bad rollers. Replaced dryer repair kit with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRF555SDFZ07 Found unit frosting in freezer. Found right side door open not closing all the way. Replacing rails and door gasket. Rescheduled customer for Thursday 2-14-18; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10714545 (gasket-fip)
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MSD2735GRW Found unit not draining water causing water to back up in fridge and leak water on flooor. Will need to remove and clean out drain line. Order g solenoid and switch. When dispensing ice. Ice will continue to dispense even though you pull your glass away. Switch getting stuck. Rescheduled customer for Thursday 2-14-19; ordrng 1 WP61005520 (switch- li) and 1 WP67001835 (solenoid)
Near Madera, CA 93637
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Found noise coming for evap fan blade. Fan blade was hitting some ice causing a rattle noise. Removed ice and tested unit. Unit is now working properly. Customer approves function at this time. Informe dcustomer noises are hard to locate. To give us a call back if problem continues.
Near Madera, CA 93636
Kenneth
Job Details: 02/13/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found unit with a faulty dispenser. Dispenser door would not close properly. Replaced dispenser with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Santa Clarita, CA 91351
Michael
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRT318FZDM02 WP2315539 Evap fanPantry thermistor W10838965Cx states unit temps fluctuates from 20° to 40° even after control and freezer thermistor were replaced.Removed and replaced evap motor. Evap motor shaft pulled out when removing fan blade. Installed blade onto new motor and installed motor and freezer panels. Removed D replaced pantry thermistor. Rebooted unit and began blowing cold air. Advised cx to monitor temps . Unit ops as designed job complete
Near Ontario, CA 91764
Tyler
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES1 "Customer stated that right front burner is not igniting. Removed and replaced burner caps, still not igniting. Ordering burner head not in stock.; ordrng 1 WPW10515455 (burnr-head)"
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
MICROWAVE FRIGIDAIRE LFMV164QFA Found unit blown 20 amp fuse. Ordering new 20 amp fuse. Also replacing grill. Grill is broken not staying on. And keeps falling every time customer opens door. Did not reschedule due to part availability ; ordrng 1 5304488359 (fuse) and 1 5304499545 (grille)
Near Fresno, CA 93711
Irvin
Job Details: 02/13/2019
RANGE WHIRLPOOL WEG515S0FV0 Installed replacement storage drawer. Insured the unit is aligned properly. The drawer is sitting in the rails properly. Informed CX drawer is properly installed. If you push up on the drawer it will move upwards.
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4815EW1 Found unit with a few issues. Found unit sounding like a jet plane is taking off due to bad gearcase. Ordering new gearcase. Also found bad actuator. Not properly shifting unit to agitate or spin. Ordering actuator. Control board fault error code. Ordering new control board. Will replace suspension on return visit. Suspension worn and super bouncy. Rescheduled customer for Thursday 2-14-19; ordrng 1 W10913953 (actuator) and 1 W11124765 (CONTROL) and 1 W11255272 (GEARCASE)
Near Los Angeles, CA 91326
Michael
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cx states unit was making a clicking noise then went away.Cx states she feels cold air coming from around doors. Removed freezer door. Used steamer to remove all ice from freezer. Reinstalled door. Used heat gun to reset seal memory. Unit is now sealed and ops as designed job complete collected $235 by check
Near Los Banos, CA 93635
Kenneth
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES1 Front left burner not igniting properly. Replaced burner head and spark module. Tested. Now right front is not igniting. Ordering new burner head. Rescheduled customer for Saturday 2-16-19; ordrng 1 WPW10515455 (burnr-head)
Near Lancaster, CA 93535
Patrick
Job Details: 02/13/2019
WASHER MAYTAG MGD5100DW CAN DLED AT THE DOOR CUSTOMER WAS UNAWARE OF CHARGES. UNIT IS WELL OUT OF WARRANTY. SAID SHE COULD ONLY SPEND 80 or 90 SO I CANCELED AT THE DOOR
Near Palmdale, CA 93591
Patrick
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDFE104DBL1 Customer having issues with the unit having issues with no drain ops. Checked pump and it was getting power. No water pumping out. Opened up pump no blockage. Pump was bad. Removed and replaced tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
WASHER MAYTAG MVWX655DW1 Found the unit having issues with not powering on. Just clicks. Verified it wasn’t the actual power supply. That checked good. Control board is dropping power and not staying on. Needs new control. It has shorted. Removed and replaced. Calibrated and ran auto test. All ops checked good good
Near Tehachapi, CA 93561
Patrick
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Removed and replaced tracks. Tested unit all ops checked good at time of service
Near Santa Clarita, CA 91321
Michael
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MFI2569VEB2 Cx states user interface on pantry door was intermittently operating.Tech finds user interface will respond to a few sel WRT318FZDM02ctions and then went totally blank and became increasing more unresponsive.This is a different issue then previous visits. This issue occurred approx a week ago. All of their unit functions are operating as designed.Verified with DS faulty LV board which is discontinued through Marcone 67006294 Spoke with DS and advised to see if Tammy or another supervisor can track down this part. Gave biz card to cx to call into office.; saved tckt
Near Los Angeles, CA 91325
Michael
Job Details: 02/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Cx states 1 hr delay is prohibiting ash cycle from starting.No faults stored in control. Ran unit through auto service with no issues. Ran normal cycle and adjusted delay timer to “0” but UI will automatically change back to 1 hour.Called techline and verified faulty user interface Control UI W10911021SR#7724146925Return 2/14/19 8-11 requested; ordrng 1 W10911021 (panel-cntl)
Near Claremont, CA 91711
Tyler
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer stated that ice bin is stuck in door and dispenser is leaking. Found broken water line in door causing leak and bin is stuck in door. Removed and replaced door and ice bin tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/13/2019
DISHWASHER KITCHENAID KUDS40CVSS Customer stated the rinse aid is not dispensing and is filling with water. Removed and replaced dispenser tested all works good at this time.
Near Los Angeles, CA 91324
Michael
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cx states unit lost cooling in both freezer and pantry.Tech finds warm temps and no ice build up. Opened pantry door and compressor kicked on at louder than usual noise operation. Removed rear panel and found compressor temps way hot and dries and all lines ambient temp. Sealed system issue.Ordering compressor kit WPW10507886 and Evaporator W10836706Tech is not a sealed system tech, will contact office and request another tech to complete repair.Service fee may be needed but unsure at this time. No monies collected during visit.Cx was advised ars office will contact her to schedule new appointment; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Los Angeles, CA 91307
Michael
Job Details: 02/13/2019
REFRIGERATOR MAYTAG MFI2570FEZ04 Cx shows tech broken mullion. Removed and replaced million rail. Unit now ops as designed job complete
Near Los Angeles, CA 91304
Michael
Job Details: 02/13/2019
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 Removed and replaced left pantry door.Left pantry door hinge cover is broken and will not install correctly. Left hinge cover W10921527Control is PSP item.user interface cracked when removing W11314429Office to contact cx when parts arrive to set next appointmentNew door seals as designed; ordrng 1 W10921527 (cover) and 1 W11314429 (CONTROL UI)
Near Los Angeles, CA 91326
Michael
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit is not installed in the home. Home is currently being built and contractors are currently installing floors and counters. Unit is not readily available to service due to not being installedTech tipped unit back and inspected under unit. All seals look good and show no signs of leakage.Tech noticed fill hose has corrosion on outside and evidence of leakage. Took quick pic.No home owner or supervisor to notify.Will have office reach out and notify Cx of finds job complete
Near Los Angeles, CA 91344
Michael
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDFE104DBL0 Cx states unit is not drying properly.Cx pulled top rack out and two cups with curved bottoms had a small amount of remaining water on top.Rinse aid container is full and interior tub does not show signs of excess moisture.Dishes are dry to the tough.Ran diagnostics and found no faults stored in unit.Rapid advance through all cycles. Dispenser is operating as intended with no issues. Unit operates as intended. Adjusted rinse aid to max. Cx is happy with unit Job complete
Near Madera, CA 93638
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWC565FW1 Found unit DOA. 120 volts to control not turning on. Replaced control and tested. Actuator issues. Replaced actuator and tested. Unit had fill in issues. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93309
James
Job Details: 02/13/2019
REFRIGERATOR GE PFE28KSKBSS "Found freezer gasket not sealing, reinstalled gasket on bottom then heated and reformed Tested ok"
Near Montclair, CA 91763
Tyler
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW0 Customer stated that the user interface will not respond and also has error code for communication error. Ordering user interface and will use control board on next visit.; ordrng 1 W10919546 (console)
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Fresh food door cam popping, removed door lubricated both cams and reinstalled door.Tested ok"
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
DRYER WHIRLPOOL WED5000DW2 Cycled unit and found it not heating due to bad thermal fuse. Repalced fuse. Retested it and it passed all tests with no errors. Job complete ; used 1 WP3392519 (THERMAL FUSE) from stock
Near McFarland, CA 93250
Erick
Job Details: 02/13/2019
WASHER HOT POINT HTW200ASKWW Cycled unit and found it with lid lock failure causing unit not to unlock. Replaced part. Retested it and it passed all tests with no errors. Job complete
Near Fresno, CA 93704
Irvin
Job Details: 02/13/2019
RANGE GE JGB850SEF2SS "CX says the left rear burner would not light after not using for about a month month and a half. Said Saturday started working. Tested the burner found the ignitor is sparking, but gas not flowing. Burner had a clogged port. Replaced burner test passed. All ops normal. ; used 1 WB16K10055 (BURNER HEAD) from stock"
Near Fresno, CA 93704
Irvin
Job Details: 02/13/2019
DRYER MAYTAG MEDB765FW0 "Replaced springs and hinges. Test unit while running, no stops. Door is keeping shut. All ops normal."