Near Stevinson, CA 95374
Kenneth
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 Installed drain pan and gasket. Tested unit. Unit is now working properly. Customer approve function at this time.
Near Los Angeles, CA 91345
Randy
Job Details: 01/17/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Found unit shuts off and on. Front board does have light but the inside stops cooling and lights go out. Found deli drawer board cavity full of water. Removed board and now unit seems to be running. Will replaced boards.; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Near Simi Valley, CA 93065
Aaron
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW2 "Checked operations found the gear case was grinding in spin , bad bearings , replaced the wash plate and gear case calibrated unit tested operations ok now at this time"
Near Los Angeles, CA 90065
John
Job Details: 01/17/2020
DRYER MAYTAG MGDB855DC4 "Tech line was closed upon arrival. Note, I was not getting a moisture reading from the control down to the moisture sensor until I change the part. Replace the wire harness, to the moisture sensor, The dryer tested good."
Near Simi Valley, CA 93065
Aaron
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Checked the unit that stopped cooling in the fresh food section frozen evaporator needs thermistor harness and evap fan asm and main board , the deli door gasket is pulled away from door est to repair ,cx declined the est at this time"
Near El Monte, CA 91732
Stephen
Job Details: 01/17/2020
WASHER/COMMERCIA MAYTAG MLE20PDCYW1 Ran diagnostics. Has f25 error code. Called commercial tech line. Ran diagnostics cycle. Overfilling. Needs pressure switch. ; ordrng 1 W11417620 (PRESSURE SWITCH )
Near El Monte, CA 91732
Stephen
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT720PADM3 "Ran diagnostics. Had f7e1 error code. Found wash motor not running. Power to motor. Replaced pump and motor assembly. Ran test cycle. Fills, washes, drains, rinses, and dries properly. Advised customer to use rinse aid for proper drying, purge hot water line before starting DW. Complete."
Near Los Angeles, CA 91367
Danny
Job Details: 01/17/2020
MICROWAVE JENN-AIR JMW3430DP00 Error code F2e1Found keypad short key error Pulled unit out and replaced keypadReinstall unit and program unit model Unit is heating and working properly
Near Bakersfield, CA 93314
Jim
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced user interface, control board, and fresh food fan motor. Unit tested ok"
Near Los Angeles, CA 91403
Isidore
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF954CIHW01 Found water press too high ordering per tech service pointer W11394954A ordering valve kit W10786952 and PEX waterline 8212547RP. Water W10678156 and ice W10672575 dispenser pads scratched. Refastened refrigerator door handles.; ordrng 1 8212547RP (tube-water) and 1 W10672575 (pad) and 1 W10678156 (pad) and 1 W10786952 (valve)
Near Bakersfield, CA 93313
Jim
Job Details: 01/17/2020
WASHER MAYTAG MVWB766FW1 There is no mechanical issue with the washer. The customer wears pants that are very fine and thin enough to get caught between the basket and agitator. I recommend that she place her cloths in a wash bag as to prevent the fine cloths to get caught
Near Pomona, CA 91767
Stephen
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Ran diagnostics. Not cooling at all. Sealed system issue. Needs compressor and evaporator. ; ordrng 2 978026 (ACCESS VALVE)s and 2 WP978025 (ACCESS VALVE)s and 1 WPW10143759 (DRYER ) and 1 WPW10317013 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )
Near Visalia, CA 93292
Chase
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced board, and heater. All ops testing normal time of repair. Job complete."
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/17/2020
WASHER WHIRLPOOL MHW8100DC0 "Found washer leaking maybe drain hose water started to leak when in drain, can be drain backing up.; 1 W11281268 (hose 18.36)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 01/17/2020
REFRIGERATOR BO WHIRLPOOL WRF560SEHZ00 Customer states Ice Maker felts down. I checked the unit and found Ice Maker felt out of the screws. Adjusted a Ice . Tested ok.
Near Fresno, CA 93730
Timothy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer states that someone came out and repaired the leaking issue. When they were there they thought the ice door was taking too long to close. Checked the door and found it closes in about 10 seconds. Opened and closed the RC doors and saw that the door ajar indicator shown immediately. This indicates the boards do not have a delay in communication. Called WPTS( 7726913430)To verify if this is within specs. I was told that the stepper motors delay about8 seconds before attempting to close. They will also open and close after about 30 minutes of non use to verify the ice door is shutting properly. Called customer and told them the delay is intended.
Near Modesto, CA 95356
William
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Found Plenum in unit icing up due to air leaks , ordered air duct parts and leveler.; ordrng 1 W10854419 (leveler) and 1 W10861170 (diffuser) and 1 W10919804 (duct-air) and 1 W11256504 (cover)"
Near Manteca, CA 95336
William
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW1 "F9E1, found unit full of water, ordered drain pump for unit & control brd for unit; ordrng 1 W10876600 (drain pump) and 1 W11162438 (cntrl-elec)"
Near Fresno, CA 93720
Timothy
Job Details: 01/17/2020
STACKED UNIT WHIRLPOOL WET4024HW Found rubber and cloth had made it past the element and was stuck in the unit. Removed ducting and cleaned it and the element. Tested unit. Unit checks ok.
Near Los Angeles, CA 90077
Isidore
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE234GWH0 "Removed outer door panel, old detergent dispenser, installed new detergent dispenser. Test for leaks and operation. Dishwasher working as designed"
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW Unit making loud noise during spin cycle. I found gearcase shaft rubbing on tub seal causing squealing sound. Failed gearcase. Washplate also stuck and will need to be broke off.; 1 W10811956 (TRANSMISSION ) and 1 W10902814 (washplate)
Near Glendora, CA 91741
Stephen
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Ran diagnostics.Replaced rails per service pointer # W11296667. Replaced L and R adjusters. Fills, washes, drains, rinses, and dries properly at this time. Complete."
Near Modesto, CA 95355
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Needs more work- found a puddle of water on bottom liner in ff causing water to leak onto floor, drain tube is frozen over with hard ice, ice box fan is not working in diagnostic testing, cooling and temps are working fine at the moment, ordering parts for unit. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11084807 (extension)"
Near La Verne, CA 91750
Stephen
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDE70FXPA3 "Ran diagnostics. Had 4-1, 6-6, 8-1, and 5-1 error codes. Found wash pump leaking under DW,fan shorted, control won’t reset, door latch worn( intermittent). Customer declined repair. Needs vent assembly, pump & motor, control, and latch."
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JUD24FCECX "Found refrigerator has excessive water pressure, lowered pressure at water valve. Filter able to remove easily and installed properly to customer satisfaction"
Near Crows Landing, CA 95313
William
Job Details: 01/17/2020
OVEN JENN-AIR JJW3830WP01 "Found error F2E2, keybrd error, cx declined estimate"
Near Fresno, CA 93703
Irvin
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 F0/E3-over load F2/E1- UI stuk HOT WATER VALVE IS NOT OPERATING. Low grind in spin. Clutch is loud is transition. Cx says water left after wash clothes damp pressure trans issue. ; ordrng 1 W10758828 (valve) and 1 W10817398 (clutch) and 1 W11114670 (console) and 1 W11134159 (gearcase) and 1 W11183368 (cntrl-elec)
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSRS25ILWH02 Called customer;schdld next appmnt for 1/16 THU 7 pm
Near Bakersfield, CA 93314
Jim
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 "Replaced user interface, board, and fan motor. Unit tested ok"
Near Empire, CA 95319
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Fixed for FTC-cx claims freezer light will not turn on, found frozen ice stuck inside housing causing light switch to be stuck, removed frozen ice from housing, freezer light now comes on, cooling and temps are working fine as well, cx ok repair."
Near Monterey Park, CA 91754
Francisco
Job Details: 01/17/2020
REFIRGERATOR KITCHEN AID KRSF505ESS01 "Removed ffc&fc evaporators,valve,compressor and dryer. Installed new parts vacuum unit, it held vacuum. Charged up to 5.75 oz of r134 unit went into vacuum and pressure dropped to 0 psi. Removed dryer and found sludge in unit along with burnt odor. Purged unit until nothing came out and installed new hv dye drier unit got restricted again. Will contact tech line as they were already closed."
Near Los Angeles, CA 91342
Randy
Job Details: 01/17/2020
WASHER AMANA NTW4516FW3 Found unit won’t fill. Also agitated properly and running as designed. Cx states after wash during drain the hose makes a loud noise. Maybe loose . All noises are normal. Cx also says it won’t add water to rinse clothes and leaves them with soap. Found cx leaves lid open. Unit will cancel cycle after 10 minutes of lid being open. I Sat through the normal cycle with cx. Unit ran as designed. All ops normal, Job complete SR#7726670238
Near Moreno Valley, CA 92553
Kevin
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FC2 "Sr#7726913562. Unit filling with hot water when cold was selected and clothes getting stuck under agitator. I found fill hoses reversed, customer to correct. I removed top of agitator and found agitator bolt loose at transmission shaft. Tightened agitator bolt. Tested unit. All tests good."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 Customer stated that the unit is leaking. Found cracked water line going to fill valve. Cannot tell which line it is ordering both will only use one.; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279885 (tube-water)
Near Moreno Valley, CA 92551
Rod
Job Details: 01/17/2020
DRYER MAYTAG MGD6630HC0 "Need TO REPLACE THERMOSTAT ; ordrng 1 W11396709 (THERMOSTAT, INLET)"
Near Redlands, CA 92374
Rod
Job Details: 01/17/2020
WASHER MAYTAG MHW5630HW0 Won’t spin out and ads and subtracts time in broad increments. Confirmed during diagnostics found control not powering what is suppose to be powered Won’t spin Motor assembly shorted Ordering main control and stator assembly.No error codes in machine memory but still won’t spin; rqstng P&A on 1 W11322901 (cntrl-elec) and 1 W11354541 (STATOR)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD9400SU0 Replaced dryer rollers and coils unit is now functioning as designed. Job complete.
Near Pasadena, CA 91104
Francisco
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM01 "Checked unit found refrigerator at 33 degrees and fc at 0 degrees. Adjusted damper as it was making a bit of noise, unit now working as designed."
Near Pasadena, CA 91107
Francisco
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Checked unit found frost build up on fc. Cx reversed door swing and both gaskets developed gaps. Removed frost and used heat gun to treat gaskets back to normal shape. Unit now working ok.
Near Pasadena, CA 91107
Francisco
Job Details: 01/17/2020
DRYER WHIRLPOOL CED9160GW1 "Checked unit found vent completely obstructed. Removed as much lint as I could but advised cx to get professional duct cleaning company out to clean vent. He stated he would do this himself. I advised him to clean it on a regular basis to avoid any issues, or problems."
Near Santa Clarita, CA 91321
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL MHW5500FW1 Need the electronic part of the console the board. Ordered scheduled for sat. Ordered both. Not sure which one is correct no pictures ; ordrng 1 W10911042 (panel-cntl) and 1 W10911044 (panel-cntl)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Customer stated that the stops for the upper rack came off again. Part has been changed. Removed and replaced stops. Tested all works good at this time. Used 2 WP8565925 invoice 10466695
Near Bakersfield, CA 93306
Patrick
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW Removed and replaced washplate and gearcase. Found shifter physically broken ; ordrng 1 W10913953 (actuator)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit lights will not come on. Found display shows door open. Checked all door switches. Unplugged unit and reset controls. Lights are now working. Checked door switches again they all are working to specs.
Near San Bernardino, CA 92410
Rod
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW1 Confirmed no spin out No issues after recalibrating and correcting harness connection at shifter
Near San Bernardino, CA 92404
Rod
Job Details: 01/17/2020
DRYER MAYTAG MGDB835DW4 Just installed by pacific sales. exhaust tubing was not to code and was crushed by PS installers.Code compliant exhaust tubing must be installed pacific sales will send installers back to correct install
Near Lemoore, CA 93245
Enrique
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 "Inspected Maytag washer . Customer concerns , wash cycles not advancing . In diagnostics found shifter fault . Installed new shifter . Performed calibration . All functions tested normal . No leaks ."
Near Lancaster, CA 93536
Jonathan
Job Details: 01/17/2020
OVEN JENN-AIR JJW2727WS02 Found defective glass. ; ordrng 1 W10445854A (rack-oven) and 1 WPW10176101 (glass-door)
Near Lemoore, CA 93245
Enrique
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW6620HW0 "Inspected whirlpool front load washer . Customer concerns , not draining . Found obstruction in drain pump . Removed obstruction . Ran quick wash cycle test ."
Near Los Angeles, CA 91605
Raymond
Job Details: 01/17/2020
RANGE AMANA AGR5330BAS3 Replaced clips and Venturi tubes. Tested unit. Unit functions as designed.
Near Tracy, CA 95376
William
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Unit intermittently not cooling at all, Found 100% restricted system, top of compresser 200 degrees, compresser shutting down in thermo over load, ordered compresser kit & tube kit for unit.; ordrng 1 876765 (mtg kit) and 1 WPW10466675 (compressor)"
Near Fresno, CA 93701
Irvin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 SEALED SYSTEM LEAK. THE DRIER IS LEAKING. ; ordrng 1 W10575980 (compressor)
Near Los Banos, CA 93635
Kenneth
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Found unit leaking water. And not filling. Found damages to wire harness and hoses. Ordering wire harness and drain hose. Rescheduled customer for saturday 1-18-20 ; ordrng 1 W10919642 (Harness) and 1 WPW10545278 (Hose)
Near Lancaster, CA 93536
Jonathan
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW6620HC0 Found loose connection to valve. Fixed connection to water valve. Tested unit and is working properly.
Near Los Angeles, CA 91331
Raymond
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Upon arrival damper making excessive noise and crisper rail broke. Needs rail and damper.; ordrng 1 WPW10594330 (control) and 1 WPW10671238 (rail-centr)
Near Lancaster, CA 93536
Jonathan
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Found defective ice container. Replaced defective ice container. Tested unit and is working properly.
Near Wasco, CA 93280
Erick
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer not available. Rescheduling for her next day off; schdld next appmnt for 1/21 TUE !
Near Lathrop, CA 95330
William
Job Details: 01/17/2020
DISHWASHER MAYTAG MDB4949SHZ "Reset breakers to unit, Found no codes in unit, instructed cx to have power checked by an electrician."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KSSC42FTS00 "Replaced the Compressor Inverter Box (W10629033). Tested ok.Job complete"
Near Los Banos, CA 93635
Kenneth
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4855HW1 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Near Dos Palos, CA 93620
Kenneth
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW4 Went to install new suspension and found clear plastic bushings missing on the front. Replaced all suspension parts and tested. Unit is working properly.
Near Bakersfield, CA 93305
Patrick
Job Details: 01/17/2020
RANGE KITCHEN AID KSGG700ESS1 Part that was sent was used, reschdling.
Near Glendale, CA 91205
Leon
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced bin freezer drawer.After running diagnostic check unit working properly as designed
Near Madera, CA 93637
Kenneth
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW6620HW0 Found unit DOA. Found unit experienced power outage. Ordering new UI and ACU. Instructed customer to put a surge protector onto unit to prevent from happening again. Customer approves. Did not reschedule due to part availability ; ordrng 1 W11319991 (Control panel) and 1 W11322905 (ACU)
Near San Fernando, CA 91340
Raymond
Job Details: 01/17/2020
RANGE KITCHENAID KFGG500EBS2 "Replaced offices and tested, unit functions as designed."
Near Bakersfield, CA 93311
Erick
Job Details: 01/17/2020
OVEN KITCHEN AID KOSE500ESS Found unit not calibrated causing unit to underbake. Ran the diagnostics and calibrated oven. Re-tested it with customer and unit reach temperature with no errors at the time of service. Job complete
Near Bakersfield, CA 93311
Erick
Job Details: 01/17/2020
DRYER MAYTAG MGD8630HC Found unit with no error codes on board at time of service. Ran through diagnostics and unit passed all test with no errors. Ran unit through high heat and low heat and unit is cycling and heating on both. Customer not at home neighbor is. Only recommendation at this time is to have vents serviced to insured proper airflow. Job complete
Near Bakersfield, CA 93311
Erick
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW3 "Installed new parts on unit, retested through tests cycle and it passed all tests with no failures at the time of service. Job complete"
Near San Bernardino, CA 92407
Tyler
Job Details: 01/17/2020
DRYER MAYTAG MGDB835DW "Customer stated that the dryer is making a grinding noise. Cycle tested the unit for 20 minutes to see if noise would appear. No noise at this time. Cleaned out lint trap all,works good at this time."
Near Bakersfield, CA 93306
Patrick
Job Details: 01/17/2020
WASHER MAYTAG MVWX700XL1 Customer has issues with the washer. The gear case is bad as well as pully and washplate. Customer doesn’t want to fix.
Near Simi Valley, CA 93065
Aaron
Job Details: 01/17/2020
DRIYER MAYTAG MGDE500VW1 "Mrs canceled at the door, said they figured out was wrong with the dryer"
Near Riverdale, CA 93656
Jonathan
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found drain plugged and auger motor not responding ; ordrng 1 W10317991 (ice disp augur motor)
Near Bakersfield, CA 93312
Jim
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Seal system; ordrng 1 W10276644 (compressor) and 1 WPW10443217 (valve) and 1 WPW10608485 (evaporator)
Near Cayucos, CA 93430
Alejandro
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found the unit not defrost in the refrigerator side,replace thermistor and cntrl elec, check condenser and refrigerator fan motors running normal"
Near Fillmore, CA 93015
Aaron
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW0 Replaced the drain pump tested operating ok now at this time
Near Tulare, CA 93274
Enrique
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new door . All functions tested normal .
Near Arcadia, CA 91006
Andy
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HW0 Needs control error came back again ; ordrng 1 W11316246 (switch-wl) and 1 W11322883 (cntrl-elec)
Near Santa Maria, CA 93458
George
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW1 Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Chowchilla, CA 93610
Kenneth
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW4 Ran unit and found chim not working. Tested unit. And found d noises. Found the stator had dropped down. Causing noise. Applied loctite on screw and tightened down securely. Tested unit. Unit is now working properly. Customer approves function.
Near Selma, CA 93662
Jonathan
Job Details: 01/17/2020
DISHWASHER MAYTAG MDB4949SDE2 Found over flow switch bad replaced tested working to spec ; used 1 W10195039 (SWITCH) from stock
Near Santa Maria, CA 93454
George
Job Details: 01/17/2020
WASHER KITCHENAID KDTM404ESS3 Tall item manifold. #7726912234 found dishwasher testing ok customer concern upper rack manifold drips water every so often called tech line machine functioning as design customer does not want to replace manifold complete no dents or dings .
Near Apple Valley, CA 92308
Cesar
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL W5TXEWFWQ01 Ordering mag inverter and main control for e1006 code of no heat problem is intermittent code resets and unit works fine after turning power off and on ; schdld next appmnt for 1/24 FRI 8-12
Near Los Angeles, CA 91406
Raymond
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Documented safety.....Laura 7726723471
Near Arroyo Grande, CA 93420
George
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 Found washer running ok customer concern exexively loud customer instruct unit functioning as design. Complete. No dents or dings cause by tech.
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
DRYER MAYTAG MGDX655DW2 Cx states door is loose and does not close without holding door in certain position. Door catch bolt hole is stripped and will not tighten to accept the door as designed. Used 5/16 dia bolt and catch is not tight and aligned as designed. Door closes easily as designed job complete
Near Bakersfield, CA 93314
Andrew
Job Details: 01/15/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Bakersfield, CA 93301
Jim
Job Details: 01/15/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Lake Isabella, CA 93240
Jim
Job Details: 01/15/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Madera, CA 93638
Kenneth
Job Details: 01/15/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Glendale, CA 91201
John
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Los Angeles, CA 91401
John
Job Details: 01/15/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 01/15/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Oxnard, CA 93030
Joe
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93636
Kenneth
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Madera, CA 93637
Kenneth
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/15/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Saugus, CA 91350
Michael
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete