Near Arcadia, CA 91007
Francisco
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDM25SHWH1 Tested ops found lots of suds. Used cooking oil to cut suds then ran cycle with vinegar to clean out tub. Unit now checks ok.
Near Muscoy, CA 92407
Rod
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Broken center support rail for crisperConfirmed ; ordrng 1 WPW10326469 (rail-centr)
Near Bakersfield, CA 93301
Jim
Job Details: 01/17/2020
ICE MAKER AMANA CLR1215INT-40 Recirculating pump and drain pump are faulty. Drain pump will not drain the recirculating pump is noisy and pauses. Light switch stays on and creates heat in the box; rqstng P&A on 1 80-54134-00 (REED SWITCH) and 1 80-54137-00 (RECIRCULATING PUMP) and 1 80-54147-00 (DRAIN PUMP)
Near San Marino, CA 91108
Francisco
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked unit found stuck diffuser. Removed and replaced diffuser, thawed out water line on reservoir to fix dispenser. Re arranged shelves for proper air flow. Asked cx to monitor unit and report any issues."
Near Bakersfield, CA 93301
Jim
Job Details: 01/17/2020
ELECTRIC RANGE AMANA AER3311WAW0 "Need new switch and element. Recommend replacing the terminal also; 1 814399 (receptical,surf.unit) and 1 WP3148953 (switch-inf) and 1 WP9761346 (elmnt-surf)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 01/17/2020
WASHER MAYTAG MVWB725BW "Replaced tub, stator and rotor. Tested unit. Unit functions as designed."
Near Bakersfield, CA 93312
Jim
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDS03FTSS2 Water valve is leaking; rqstng P&A on 1 WPW10158389 (valve-inlt)
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced control board and evaporator cover.After running diagnostic check unit working properly as designed
Near Modesto, CA 95350
Cruz
Job Details: 01/17/2020
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 "Needs more work- found wire harness to be split causing ice maker not to work, wires are located in freezer door, freezer door need to be replaced. ; ordrng 1 LW10691266 (dor-fip)"
Near Ripon, CA 95366
Cruz
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD92HEFU0 "Cod- s-code for part dryer repair kit 4392067) cx claims unit is making a loud screeching sound during cycles, removed front panel and drum found rollers, belt, pulley wheel to be bad, installed new part (dryer repair kit from SP) reassembled drum and front panel and then tested unit in a high heat cycle it heated fine, runs quietcomplete."
Near Arroyo Grande, CA 93420
George
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMLS311HSS1 Found micohood crunch backside making door not aligning and squeaking wen fan on calling trade partners 7726882880. . Called tech line #7726917793 non reparable customer to call customer care complete.
Near San Luis Obispo, CA 93405
George
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC300EBL01 Installed part tested check out ok complete no dents or dings cause by tech.
Near Morro Bay, CA 93442
George
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTM354DSS4 Found dishwasher top rack rail not functioning installed new track retested check out ok complete. No dents or dings cause by tech, complete.
Near Madera, CA 93638
Kenneth
Job Details: 01/17/2020
DRYER AMANA NED4655EW1 Found unit not working. All functions working not turning drum. Replaced belt rollers and pulley with dryer repair kit and tested. Unit is now working properly.
Near Sanger, CA 93657
Jonathan
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7500GW2 Found cold valve not opening replaced tested working to spec
Near Visalia, CA 93277
Chase
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM "Unit not dispensing ice, needs new auger motor. ; ordrng 1 W10822606 (AUGER)"
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced sump motor assembly and control board.After running diagnostic check unit working properly as designed
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states unit is making grinding noise.After running diagnostic check find that condenser fan is loose.Reattached condenser fan motor.After running diagnostic check unit working properly as designed
Near Bakersfield, CA 93308
Chase
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW4 Installed new lid lock. Calibrated. Tested unit. All ops now testing normal. Unit working by design. Job complete.
Near Bakersfield, CA 93313
Jim
Job Details: 01/17/2020
REFIRGERATOR WHIRLPOOL WRS576FIDM01 Open windings in motor. Replaced auger motor. Unit tested ok
Near Burbank, CA 91505
John
Job Details: 01/17/2020
OVEN JENN-AIR JGS1450FS0 "Tightened all the wire connections to the appliance manager, tighten the wires to the door switch. The oven light test is good."
Near Santa Maria, CA 93455
George
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW0 Cedarhurst f3e2 Found with f3e2 error bad valve replace retested check out ok complete. No dents or dings cause by tech.
Near Santa Maria, CA 93458
George
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG750H0HZ0 Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Reedley, CA 93654
Jonathan
Job Details: 01/17/2020
WASHER MAYTAG MVWC415EW2 Found agitator loose lick tighten applied retighten tested working to spec
Near Bakersfield, CA 93312
Chase
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSSC48QVS06 "Installed new water filter, all ops now testing normal.Job complete."
Near Muscoy, CA 92407
Rod
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW Won’t spin without noiseConfirmed won’t spin nor agitate with out noiseDrive input pulley was loose and not mating splutch drive cog. Reinstalled retaining nut for pulley and tested as designed
Near Bakersfield, CA 93314
Jim
Job Details: 01/17/2020
OVEN WHIRLPOOL WOC75EC0HS01 Replaced user interface.
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSRS25ILWH02 Found water coming in slow was caused by water from wall informed customer. Job complete.
Near Santa Clarita, CA 91355
Michael
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 Cx showed tech agitator and bolt.Installed agitator and used drop of blue loc tite on hardware. Ran unit through auto service test and passed all cycles as designed. Job complete
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD6620HC "Unit would not keep running due to a bad inlet thermister, after replacing inlet thermister unit began to function as designed."
Near Paso Robles, CA 93446
Tom
Job Details: 01/17/2020
FREEZER WHIRLPOOL WRF736SDAW11 "Installed Control Board and User Interface, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW6620HC0 Unit will not start. On inspection found unit will not start due to the ui being unplugged from the control. After reinstalling harness unit began to function as designed. Job complete.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/17/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Shafter, CA 93263
Andrew
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Oxnard, CA 93035
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Los Angeles, CA 91401
John
Job Details: 01/17/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/17/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Lake Isabella, CA 93240
Jim
Job Details: 01/17/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/17/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Oxnard, CA 93030
Joe
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93638
Kenneth
Job Details: 01/17/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Madera, CA 93636
Kenneth
Job Details: 01/17/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Los Angeles, CA 91325
Randy
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Madera, CA 93637
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93637
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Riverbank, CA 95367
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Oakdale, CA 95361
Cruz
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Los Banos, CA 93635
Kenneth
Job Details: 01/17/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Near Atwater, CA 95301
Kenneth
Job Details: 01/17/2020
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Near Glendale, CA 91201
John
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Castaic, CA 91384
Michael
Job Details: 01/17/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Glendale, CA 91206
John
Job Details: 01/17/2020
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/17/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Los Angeles, CA 91335
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Los Angeles, CA 91325
Randy
Job Details: 01/17/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Modesto, CA 95356
Cruz
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Saugus, CA 91350
Michael
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Los Angeles, CA 91423
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cx states unit is not cooling on both compartments.After running diagnostic check find that unit has a bad compressor. sealed system repair; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Los Angeles, CA 91040
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL IX5BBEXDS00 Cx states unit right door is broken next to bottom door hinge & ice maker is overproducing the ice.; ordrng 1 4317943 (icemaker only) and 1 LW10721542 (dor-fip) and 1 WPW10460580 (gasket-fip)
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE204GPS0 Found no water going in dishwasher float switch float stuck in up position . Reposition float test dishwasher operation. Dishwasher working as designed.
Near Riverside, CA 92509
Kevin
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Customer stated the unit smells like gas coming from knobs. I removed cooktop and found that the smell was coming from milk that had boiled over and now is rotting. Instruct customer on use and care. All tests normal.
Near Los Angeles, CA 91606
Leon
Job Details: 01/17/2020
OVEN AMANA AGR5330BAW3 Replaced regulator.After running diagnostic check unit working properly as designed
Near Burbank, CA 91505
Leon
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KUDS23HBAL0 Cx states unit is not washing the dishes.After running diagnostic check find unit unit has a bad motor sump assembly.Cx will buy new unit.
Near Los Angeles, CA 91352
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states door handle of freezer section is loose.Tight up door handle screws.After running diagnostic check unit working properly as designed
Near Duarte, CA 91010
Andy
Job Details: 01/17/2020
RANGE KITCHENAID KSGG700ESS1 Needs control found error code F2E1; ordrng 1 W10814133 (bezel-knob) and 1 W11029431 (panl-cntrl) and 1 W11109973 (valve-brnr) and 1 W11109973 (valve-brnr) and 1 WPW10603096 (cntrl-elec)
Near Pinon Hills, CA 92372
Cesar
Job Details: 01/17/2020
DISHWASHER MAYTAG MDB8959SBS3 "Failed rails on upper rack, ball bearings have fallen out and in to the wash motor. Also found link on door springs are broken also adjuster for upper rack has broken tabs. CX declined."
Near Glendale, CA 91214
Leon
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 Cx states unit is shaking and clothes stays wet at the end of cycle.Replaced shift actuator and control board.After running diagnostic check unit working properly as designed.
Near Victorville, CA 92392
Cesar
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG745H0FS0 F2 E1 code stuck key found cancel key to be the one not responding replaced key pad unit tested good. Also found grates are broken see pics let customer know they consider them cosmetic
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Cx states unit stopped making ice.Entered diagnostics and ran ice maker harvest and ops as designed.Removed ice maker assembly and found broken heater line in the left side door and frozen fill tube to icemaker. Needs left side door stainless W11254954.Per parts list ordering part #18 user interface to go with door; ordrng 1 W11254954 (STAINLESS LEFT DOOR) and 1 W11330486 (USER INTERFACE)
Near Los Angeles, CA 90039
John
Job Details: 01/17/2020
REFRIGERATOR AMANA ASI2575GRS00 "The customer had no idea why I was eating there, She refuse service at the door"
Near Glendale, CA 91214
John
Job Details: 01/17/2020
DRYER WHIRLPOOL MGDB835DW4 "Replace the whole wire harness, in the drive motor assembly. The dryer turns on, and igniter and gauges. But no flame, there is no gas going to the dryer. Note, inform the customer to get gas to the dryer. The dryer test good. They just had a new heater installed in the home and possibly a disconnection of the gas to the dryer was done by accident."
Near Los Angeles, CA 90065
John
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "The pump assembly has failed, the voltage is going to the pump but it’s not turning. cx declined repair at the moment."
Near Covina, CA 91722
Stephen
Job Details: 01/17/2020
WASHER AMANA NTW4516FW3 "Ran diagnostics. No error codes. Stuck in pump out mode. R & R pressure tube. Cleared air trap. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Normal sound levels. Complete."
Near Tulare, CA 93274
Chase
Job Details: 01/17/2020
DRYER MAYTAG MEDX655DW1 "Needing to go out with these parts, did not get sent out with the pre-ID parts; ordrng 1 279816 (HI) and 1 279838 (HEATER) and 1 Wpw10642928 (TIMER)"
Near La Puente, CA 91746
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Freezing food in fresh food compartment, called techline Sr#7726906368 advice to adjusted temps and tested unit working properly. Damper is going good ."
Near Santa Clarita, CA 91354
Michael
Job Details: 01/17/2020
OVEN KITCHENAID KEBS278SSS04 "Removed unit from wall with oven dolly. Removed upper oven lower bake element.Tech is putting unit together as is took quick pic as this is the best tech can get element into unit.Eventually got bake element into unit. Rebooted unit and ran upper oven bake have 240v to bake element. Ran upper oven bake @350° and reached target temp. Ops are normal job complete"
Near Pine Mountain Club, CA 93222
Michael
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD4815EW2 Cx states unit worked for 3 days and then stopped heating. Unit will start and tumble as designed but ignitor does now glow so no ignitionRemoved drum and found open ignitorUsed ignitor from truck stock 279311 Retested and unit now heats as designed. All ops are now normal job complete
Near Santa Clarita, CA 91354
Michael
Job Details: 01/17/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Removed dispenser door motor assembly. Removed and replaced micro switch torsion spring and pad W11087492 W11109505 W11109510Rebooted unit and tested water dispenser and ops as designed. Had Cx test water dispenser and approves function is happy job complete
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
OVEN WHIRLPOOL WOD51EC0HS00 Cx states lower oven will get warm but not hot enough to cook.Found no errors recorded in main control entered diagnostics and manually commanded upper bake and broil and both op as designed.Commanded lower oven bake and unit did not heat. Tech can hear relays engaging on main board when entries are selected on UI. Lower oven has faulty thermostat WP4449751Documenting with safety departmentSR#7726533424-Removed and replaced thermostat WP4449751Rebooted u it and tested lower oven. Have 240v to element.Reinstalled unit into enclosure. All ops are now normal job complete
Near Ceres, CA 95307
Cruz
Job Details: 01/17/2020
DRYER WHIRLPOOL MGD5630HC1 "File # 7726780337 Scott from wp tech said that the cntrl elec, console that were installed are not the right parts for that unit, tech line had tech go into diagnostic testing it will not go multiple numbers were displaying at UI, unit is still turning off & on during cycles, ck polarity it’s good, unit plug in into a dedicated wall outlet, no codes, tech line gave tech new part numbers for this unit. Ordering parts per tech line. ; ordrng 1 W11384512 (CONSOLE ) and 1 W11388031 (CNTRL ELEC)"
Near Los Alamos, CA 93440
James
Job Details: 01/17/2020
OVEN WHIRLPOOL GBD307PDS09 Top oven heating temp after taking readings and averages. Total 331.5Found bottom oven running 339.75. Adjusted calibration in top oven +20 and lower ovens +10 degrees, complete.
Near Hughson, CA 95326
Cruz
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Needs more work + cx had unit turned off, informed cx that unit need to be on so tech can get a accurate diagnosis, i rescheduled cx for Monday that will be enough time for unit to be cold ; schdld next appmnt for 1/20 MON !"
Near Glendale, CA 91202
John
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 "F0 E3, F2 E2, F8 E1, F0 E4 codes. Replace the water fill valve, possible no cold water. And the washer stalling out. Secured the pressure switch tube on the main controller and checked it at the tub, and test good.."
Near Keyes, CA 95328
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Needs more work- cx claims unit is freezing food, drink in ff compartment, found thermistor to be out of range and found damper control to be stuck open causing items to be freezing, ck temps and found to be ok. Ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11043763 (cntrl-elec)"
Near Los Angeles, CA 91403
John
Job Details: 01/17/2020
RANGE MAYTAG MGS8800FZ0 "The range has no display upon arrival. Replace the main power boards/relay board. Replaced the display also. The range tested good, no problem found after repair."
Near Los Angeles, CA 90046
John
Job Details: 01/17/2020
DISHWASHER KITCHENAID KUDC03FVSS4 "Installed the float for the customer, tested good. The customer was loading the dishwasher as soon as I put the part in."
Near Los Angeles, CA 90039
John
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KDTM704ESS3 "Complaint of a lot of water droplets inside the tank, this is a brand new dishwasher and no rinse aid has been a used yet. Gave customer instructions on to use that rents a true condition to take. Also note, the water temperature is 105°. The temperature needs to be hotter for better wash and better dry. Gave customer instructions to use he did wash cycle and he did dry cycle."
Near Grand Terrace, CA 92313
Rod
Job Details: 01/17/2020
DRYER MAYTAG MGDC465HW0 Heater box ordered by ARS..............Dave. Preid no initial trip out without part.; ordrng 1 279980 (box)
Near Fontana, CA 92335
Tyler
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWX655DW1 Customer stated that the unit is filling with water when not in use. Ordering valve assembly in stock.; ordrng 1 W11127357 (housing)
Near Fowler, CA 93625
Jonathan
Job Details: 01/17/2020
WASHER MAYTAG MVWC465HW2 Tested found control not responding replaced tested working to spec
Near San Bernardino, CA 92407
Rod
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW2 Won’t spin out loadNo power to motorConfirmed Notified trade team at whirlpoolCould not get motor to turn during on board diagnostics.Over suds malf code and motor fault indicated disconnected motor reconnected and now spins as designed. Motor connector may have come loose during transport or installation. Too much soap causing over sudsing issue. ”FILE# 7726870921. Per Carly trade partners.
Near Ceres, CA 95307
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer declined repair- cx does not want unit repaired."
Near Claremont, CA 91711
Tyler
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is making a loud noise between the wash cycle and the spin cycle. Checked unit for error codes. No codes at this time. Cycle tested unit and found gear case is making noise. Ordering gear case and cam kit not in stock. ; 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)