Near Upland, CA 91786
Tyler
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Customer stated that the door handle broke. Removed and replaced handle tested all works good at this time.
Near Tulare, CA 93274
Frank
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Customer stated no cool in both departments Performed diagnostics found compressor is bad needs new compressor not turning on now Will order part Evaporator and condenser fan motor are working Need compressor ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)
Near Camarillo, CA 93012
Joe
Job Details:
05/29/2020
OVEN JENN-AIR JGS8850ADS
Replaced oven sensor unit is now functioning as designed.
Near Shafter, CA 93263
Michael
Job Details:
05/29/2020
WASHER MAYTAG MVWB850YG0
Cx states leaves clothing wet at end of cycleAgrees to service feeSpun tub by hand and immediately bearings roar needs shaft and bearing kit and cx denied due to age of unit.
Near Visalia, CA 93277
Frank
Job Details:
05/29/2020
DRYER MAYTAG MGDB765FW0
Customer stated no heatPerformed diagnostics Installed control board cause was malfunctioning Still no heat .Will order partI never received any other part except the Cboard ; ordrng 1 WP338906 (sensor)
Near Visalia, CA 93292
Frank
Job Details:
05/29/2020
WASHER MAYTAG MVWB765FC3
Customer stated clicking noise during cycles Performed diagnostics No error codesAll parts has been replacedLast rep from techline Bruce Their have problems with their computers are downHe says check inner tub No Sr# systems r downToday May 26 th On hold with tech supportExplained situatioen about clicking noise Spoke too Bruce We ran diagnostics together F7E9 is the error codeRan thru diagnostics againBruce says order new tubSR# 7727633192; ordrng 1 W10512161 (tub asm)
Near Claremont, CA 91711
Tyler
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
Custimer stated that thenunit is not cooling in the refer compartment. Customer to defrost unit. Set defrost to every 8 hours per tech sheet. All works good at this time.
Near Shafter, CA 93263
Michael
Job Details:
05/29/2020
DRYER WHIRLPOOL MGDB850YG1
Cx denied repair . Job complete
Near Bakersfield, CA 93312
Erick
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Installed new door parts on unit, retested it and it passed all tests at the time of service. Job complete"
Near Clovis, CA 93611
Timothy
Job Details:
05/29/2020
DRYER WHIRLPOOL WED8500DC
Checked for faults and ran a service test. Unit showing a 4-3(restricted air flow ) 4-4(line voltage error) 2-1(stuck key). Found that the sensor was getting false readings because of a lint build up on the backside of the sensor. Cleaned sensor connections.
Near Fresno, CA 93710
Irvin
Job Details:
05/29/2020
WASHER WHIRLPOOL WFW6620HW0
F0/E5-OFF BALANCE LOAD. cx say the dispenser is leaking during operation. Found one error code above. Ran test for valves. The dispenser is leaking into the housing. Found crack in the housing. Installed replacement housing. All ops normal. ; used 1 W10918512 (DISPENSER) from stock
Near Rialto, CA 92376
Tyler
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Customer stated that the ice maker stopped working. Found ice maker stalled. Ordering ice maker not in stock.; ordrng 1 WP-W10882923 (Ice maker)
Near Fresno, CA 93726
Irvin
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW03
"Air channel is ice locked. The fresh food section is not getting any cold air. Cx removed all frezer items to check the evap assembly. Found the evap motor came out of the housing. The shaft is stuck off center jamming the shaft. Found the drain line frozen up causing ice buildup removed power cleared drain line, reset evap motor removed all ice. Unit is operating properly."
Near Visalia, CA 93291
Frank
Job Details:
05/29/2020
RANGE WHIRLPOOL WFG320M0BS3
Customer stated right front bottom isn’t flaming onPerformed diagnostics Found bad burner Installed part Tested Passed Job completed
Near Pasadena, CA 91104
Francisco
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Not a recall, ordering spray arms again. ; ordrng 1 W10317197 (spray arm) and 1 W10319027 (spray arm) and 1 W10671930 (tube-feed)"
Near Exeter, CA 93221
Frank
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ
"Customer stated not cooling now Performed diagnostics Evaporator fan and condenser motor is workingUsed leak detector, found multiple leaks in evaporator coil Will order evaporator Couldn’t detect leak last visit due too block of ice Since it’s thawed out found Leak From leak detectorEvaporator coil needs to be replaced ; ordrng 1 W10194475 (shield) and 1 W10858105 (tube) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"
Near Pasadena, CA 91104
Francisco
Job Details:
05/29/2020
WASHER WHIRLPOOL WGT4027HW0
Checked unit found door latch error codes. Opened lid manually. Ordering part to complete repair. I’ll need second guy to unstack unit.; ordrng 1 W11028055 (latch) and 1 W11104057 (cntrl-elec)
Near Bakersfield, CA 93313
Erick
Job Details:
05/29/2020
MICROWAVE WHIRLPOOL WMH53520CS6
Cycled unit and found unit control not powering on. Remove power and reset unit. Reprogram main control and settings.Unit is now powering on. Retested in cycles and Heat with no errors. Job complete
Near Bakersfield, CA 93308
Erick
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11
Cycled unit and found unit with water valve feeling causing it not to dispense properly. Unit will need new valve assembly. Customer approved estimate the time of service; ordrng 1 WPW10341329 (water valve assy)
Near Bakersfield, CA 93313
Erick
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Install new parts on unit. Re-tested door with customer and I passed all tests were no errors. Job complete
Near Bakersfield, CA 93313
Erick
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Cycled unit and found dispense failing causing it not to dry. Accessed it and found poor connection. Resecured connector and Lin’s to harness. Retested it through test cycle and it passed all tests with no failures. Job complete
Near Bakersfield, CA 93311
Erick
Job Details:
05/29/2020
DISHWASHER KITCHENAID KDFE104HPS0
Cycled unit through diagnostics and found it with no error codes at the time of service. Found customer using pods with Dawn infused. Dawn creates lots of suds causing film. Customers experience dirty dishes on top rack with film. Informed customer to use proper soap without Dawn built-in. Refilled rinse aid as well. Informed customer of importance of rinse aid. Unit passed all tests with no errors at the time of service. Job complete
Near Hanford, CA 93230
Enrique
Job Details:
05/29/2020
RANGE WHIRLPOOL WFC150M0EB4
"Inspected whirlpool range . Customer concerns , light stay on . Found bad connection on control board, fixed, and adjusted connections. Tested unit , all functions tested normal ."
Near Bakersfield, CA 93311
Erick
Job Details:
05/29/2020
DRYER WHIRLPOOL WED9200SQ0
Cycled unit and found unit with me control fall causing unit failed. Unit has bad board and will need to be replaced. Also found half element working in the other half not. You will need new element. Customer declined estimate to repair. Job complete
Near Fresno, CA 93711
Irvin
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00
Door gasket came out from behind insert. The gasket and insert will not secure. Cracked liner torn gasket; ordrng 1 W10248749 (gasket-fip) and 1 W10341279 (dor-fip ss)
Near Hanford, CA 93230
Enrique
Job Details:
05/29/2020
RANGE WHIRLPOOL WGE745C0FS01
"Installed cooktop, all functions checked normal ."
Near Fontana, CA 92336
Andy
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Not draining, found pump harness loose and dishwasher was pushing on drain hose adjusted unit so hose is free reconnect harness and tested unit working properly. No leaks"
Near Fresno, CA 93704
Irvin
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"The fresh food section is freezing over causing no air flow. The thermistors check good unit is freezing. ; ordrng 1 W10280385 (thermistor) and 1 W10323459 (thermistor) and 1 W10495968 (heater,defrost) and 1 W10797301 (cntrl-elec)"
Near Fresno, CA 93711
Irvin
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
The fresh food evap section is frosting over. THIS IS A REPEAT ISSUE. THE EVAP ASSEMBLIES AND CONTROLS ordering and replacing at the same time. Cx will have unit unplugged for at least 24 hrs. ; ordrng 1 W10248595 (control) and 1 W10728094 (motor-evap) and 1 W10749500 (air-tower) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)
Near Turlock, CA 95382
Lance
Job Details:
05/29/2020
ICE MAKER KITCHENAID KUIC15POZP1
"Tech line sr#7727843391Needs work- found unit draining and filling constantly. Also ; ordrng 1 WPW10489122 (Pump) and 1 W10489129 (Sensor) and 1 WPW10485962 (Sensor) and 1 WPW10485962 (Pump drain) and 1 W10837384 (Water reservoir) and 1 WPW10511923 (Bin thermistor)"
Near Fontana, CA 92336
Andy
Job Details:
05/29/2020
DRYER MAYTAG MGDC300BW0
"Timer broken, replaced timer and knob tested unit working properly. WPW10185981. WPW10558463"
Near Modesto, CA 95354
Lance
Job Details:
05/29/2020
WASHER WHIRLPOOL MVWB835DW4
F3E2 error- needs work. Found inlet thermistor temperature fault causing no water to enter unit during wash cycle. We will need to re route with parts for repair; ordrng 1 W11172234 (Housing valve)
Near Fontana, CA 92336
Tyler
Job Details:
05/29/2020
MICROWAVE WHIRLPOOL GH5184XPS4
Customer stated that the unit flashes error code when started. Found F7 error code for no power to magnetron from control. Main control is no longer avail e and has been discontinued. Unit is unrepairable at this time.
Near La Verne, CA 91750
Andy
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Not making ice, repaired icemaker harness and adjusted arm tested unit working properly"
Near Bakersfield, CA 93311
Erick
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Cycled unit and found right side refrigerator door gasket torn causing part of failure. Also Center, Molean not closing left door properly. Center money will need to be replaced. Icemaker mold is broken causing motor not to make any ice. All three components will need to be replaced; ordrng 1 W10917313 (gasket-dor) and 1 W11084813 (rail-mulln) and 1 W11099789 (icemaker)"
Near Monrovia, CA 91016
Andy
Job Details:
05/29/2020
WASHER WHIRLPOOL WFW95HEDW
"Door not unlocking, replaced pressure switch and door lock tested unit working properly WPW10443885, WPW10448876"
Near Bakersfield, CA 93312
Chase
Job Details:
05/29/2020
REFRIGERATOR KITCHEN AID KRFF507EWH01
"Same issue occurring, frosting up on fresh food evaporator cover. Have done all of whirlpools recommended repairs.Called into WPL tech line spoke with Mark. There is no more recommended repairs for this unit, per WPL we have done all recommended repairs and service pointers. Told to have customer to contact customer relations. Job complete.W11092686eSR#7727938705"
Near Claremont, CA 91711
Andy
Job Details:
05/29/2020
WASHER WHIRLPOOL WFW9470WL00
"Leaks water , needs bellow, seal; ordrng 1 WP8181747 (seal) and 1 WP8182119 (bellow) and 1 WP8182119 (bellow)"
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KBSN602ESS00
"Upon arrival hose under unit kept coming out. Secured hose and tested, 7nit functions as designed."
Near Sierra Madre, CA 91024
Francisco
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Removed and replaced adjuster kit. Unit now checks ok; ordrng 1 W10712395 (adjuster)
Near Oxnard, CA 93033
Joe
Job Details:
05/29/2020
WASHER MAYTAG MVWB765FW1
Unit needs a gearcase due to it being rusted and causing the agitator to go loose. Ordering part.; ordrng 1 W10811956 (drum assy)
Near Glendale, CA 91202
John
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
I was here Saturday adjusting the doors only. Complaint that it is too cold inside the refrigerator. The diffuser/damper is frozen. Ordering the parts.; ordrng 1 W10280385 (thermistor) and 1 W10869522 (diffuser)
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL MFI2569VEB2
"Installed thermistor, damper, door handle and screw. Tested, unit functions as designed. "
Near Pasadena, CA 91106
Francisco
Job Details:
05/29/2020
M/W OTR KITCHENAID KMHC319ESS1
Checked unit found no light on good vent. Bulbs are out and board has constant 120 vac going to it even in the off position ordering power supply as well.; ordrng 2 W10709921 (bulb-light)s and 1 W10832879 (cntrl-elec)
Near Glendale, CA 91202
Andrew
Job Details:
05/29/2020
WASHER WHIRLPOOL WFW7590FW0
Customer stated that Unit was not draining and doors locked and water kept running. Plugging it back in drain water came on ran for five or six minutes and shut off and door unlocked. Check diagnosis and found pressure fault code. Ask customer if house and filter on the water system which it does. Clear pressure switch hose checked pressure switch is OK. Advise customer to use half of the amount of detergent that they’re using currently due to excess of suds in unit. Unit is working as intended
Near Bakersfield, CA 93314
Chase
Job Details:
05/29/2020
MICROWAVE KITCHEN AID KBHS109SSS05
"Unit not heating, found bad magnetron not allowing for unit to heat. Cx going to talk it over with her husband to see if they want to go through with job. If so needing to order magnetron and thermostat ; ordrng 1 W11346197 (MAGNETRON) and 1 WPW10120223 (THERMOSTAT)"
Near Glendale, CA 91205
John
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"W10864519 service kit is installed. Customer is concerned about ice around the door in the freezer. Replace the icemaker, inspected the door the customers now completing a frost buildup around the Freezer door. The door seal properly, and our RTV has been added at one point. Refrigerator tested good at this time. See my office notes."
Near Duarte, CA 91010
Andy
Job Details:
05/29/2020
WASHER MAYTAG MVWX655DW1
"Unit shakes, needs shocks ; ordrng 1 W11130362 (suspension)"
Near Glendale, CA 91208
Andrew
Job Details:
05/29/2020
WASHER WHIRLPOOL NTW4516FW3
Cx stated unit leaking. Tested unit and filled tub all the way uni with water and let it agitate and drain. Found no signs of water leaking anywhere on unit or water lines. Advised Cx to keep eye on unit and record if leaking. Could not duplicate issue. Unit working as intended
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/29/2020
OVEN WHIRLPOOL KODE507ESS04
Replaced inner panel. Rectified all cosmetic concerns.
Near Monrovia, CA 91016
Andy
Job Details:
05/29/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00
"No cool ,needs compressor, three way ; ordrng 1 W10865727 (valve) and 1 W11025999 (compressor)"
Near Los Angeles, CA 90065
John
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Replace the main control, the refrigerator was not defrosting in the freezer section. It was affecting the temperature. Refrigerator tested good after control being replaced.; used 1 W11362145 (CONTROL ) from stock"
Near Santa Maria, CA 93454
Jim
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Replaced user interface, control board and freezer fan"
Near Bakersfield, CA 93314
Chase
Job Details:
05/29/2020
WASHER MAYTAG MVWC565FW0
"Loud grinding noise coming from gearcase, ordering parts for gearcase repair and submitting for autho. Instructed cx to have unit accessible so that we can work on it. ; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W11035751 (GEARCASE) and 1 W11161960 (AGITATOR)"
Near El Monte, CA 91732
Juan
Job Details:
05/29/2020
REFRIGERATOR MAYTAG MRT118FFFH01
"Controls on control box not working. Removed control box to check for proper voltage. Voltage checks fine. Unit is infested, customer brought it outside to clean. Called tech line to report issue. Tech line instructs to replace control box this time, but to instruct customer to take care of the infestation. If future issues arise, proof of professional pest control service required.SR. 7727939163; ordrng 1 W11353815 (CONTROL BOX)"
Near Rosemead, CA 91770
Juan
Job Details:
05/29/2020
WASHER MAYTAG MVWC565FW1
"Replaced lid lock assy. Calibrated unit, ran diagnostics, unit’s ops check fine."
Near Los Angeles, CA 91352
Andrew
Job Details:
05/29/2020
WASHER MAYTAG MHW6630HW0
Customer stated that unit was leaking from dispenser in front of door. Checked bellows on door and noticed that there was a lot of dog hair and that the dog hair was really thick and course. Also noticed that unit was not level and was tilting forward. Raise front legs and secure front legs so Unit is tilting back. Tested unit multiple times filled washtub halfway full of water and no leaks. Dispenser did not leak at all either. Advise customer that they need to make sure that the door glass in Bellows are kept clean of dog and cat hair because this will cause the front of the door to leak on a regular basis. Also informed customer that unit tilting forward can cause dispenser to drip or leak water. Tested all functions of this machine and it is working properly again advise customer to clean dog hair from Bellows in front of door. Only received one of the Bellows did not have to only one
Near Los Angeles, CA 91601
Andrew
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7
4-3 7-1 Customer stated that you need to fill water but we’re not wash and do not drain properly. Customer did not have Unit hook up the air gap or drain line was not Luke. Luke drain line and then checked unit for fall coats found wash motor fault code. Wash motor not coming on it is plugged in and hooked up ordering wash motor; ordrng 1 W11025157 (pump&motor)
Near Bakersfield, CA 93307
James
Job Details:
05/29/2020
WASHER WHIRLPOOL WTW8040DW4
Found unit with off balance error code and lid lock issue. Replaced lid lock and recalibrated unit. Ran auto test and unit working as intended at this time.
Near Glendale, CA 91207
Andrew
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL ABC2037DTS
Customer stated that unit stopped making ice and also that unit shut off completely and stopped cooling and lights shut off as well. Verified icemaker stuck in harvest position and will not cycle unit needs icemaker. Verified power failure and issue with software on old jazz board. It is updated software ordering new jazz board.; ordrng 1 D7824706Q (ice maker) and 1 WPW10503278 (refer elect cont brd)
Near Covina, CA 91724
Stephen
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Unit was dead. Cycled power. Put into diagnostics. FC evaporator iced up. Heater works on step # 6 . Needs control and UI. 2 count job. Allow extra time.; ordrng 1 W10798005 (CONTROL BOX) and 1 WPW10200659 (CONTROL)
Near Bakersfield, CA 93309
James
Job Details:
05/29/2020
DISHWASHER KITCHEN AID KDTE254ESS
Replaced dispenser. Unit now working as intended.
Near Fresno, CA 93710
Irvin
Job Details:
05/29/2020
DRYER WHIRLPOOL WED6620HW0
"Cx says the dryer is not heating. Checking the unit found a bad thermostat. Replaced thermostat kit. Test for operation, passed. All ops normal. ; used 1 280148 (THERMOSTAT KIT) from stock"
Near Muscoy, CA 92407
Rod
Job Details:
05/29/2020
WASHER WHIRLPOOL WTW5000DW2
Won’t spin Confirmed Found broken actuator assembly ordering and returning today.
Near Bakersfield, CA 93307
James
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00
Found unit with ice blocking air paths to fridge. Defrosted air paths and found install tape blocking airway. Removed obstructions. unit is now working as intended.
Near Pasadena, CA 91101
Francisco
Job Details:
05/29/2020
RANGE WHIRLPOOL WFG505M0BS3
Damaged broiler panel. Ordering part.; ordrng 1 W10482110 (panel-drwr)
Near Palmdale, CA 93550
Alejandro
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00
"Found the unit not cooling, replace evaporator and charge refrigerant,check compressor condenser and refrigerator fan motors running normal. Customer need call whirlpool for service"
Near Bakersfield, CA 93312
James
Job Details:
05/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
Replaced evap cover and board. Unit now working as intended.
Near Los Angeles, CA 90039
John
Job Details:
05/29/2020
WASHER WHIRLPOOL WFW7590FW0
"F9E1; F8E1, code. The washer doesn’t drain. Removed lint and debris from the drain filter. The washer tested good, no faults or error codes."
Near Los Angeles, CA 90065
John
Job Details:
05/29/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEHZ00
"The icemaker stopped working. Replaced the icemaker, the icemaker tested good. No faults or air codes after the repair.; used 1 4317943 (ICEMAKER) from stock"
Near Los Angeles, CA 90027
John
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
The refrigerator is 25°. The diffuser is stuck open. Replace the diffuser inside the refrigerator section. The refrigerator and freezer tested good.
Near Los Angeles, CA 91325
Antonio
Job Details:
05/29/2020
DRYER WHIRLPOOL MDG5500AWW
Idler pulley is noisy. Client did not want to repair at this time. Will use it as is now. Will call in future if she needs repair. Returning part.
Near Los Angeles, CA 91326
Antonio
Job Details:
05/29/2020
WASHER MAYTAG MVWB865GC0
Ran diagnostics and checked all components. Tested ok. No failure code popped up. Checked level and adjusted legs. Working ok.
Near Los Angeles, CA 91342
Antonio
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01
Replaced ice maker and tested. Working ok.
Near Los Angeles, CA 91402
Antonio
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced ice maker and chute. Working ok.
Near Los Angeles, CA 91311
Danny
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL KDTE104EWH1
Broken sparky arm Replaced spray arm and ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Los Angeles, CA 91436
Randy
Job Details:
05/29/2020
WASHER MAYTAG MVWB835DW4
Removed and replaced parts. Tested working as designed. No leaks. Water valve had sediment build up. Job complete
Near Visalia, CA 93291
Chase
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"Found unit shutting on and off at random. Traced short back to main control board. Installed new control board. Programmed and tested, all ops now testing out normal. Unit now working by design. Job complete."
Near Tulare, CA 93274
Chase
Job Details:
05/29/2020
WASHER MAYTAG MVWB765FW3
"F5e1, F2e1 tested unit, unit shutting off mid cycle. Traced short back to board. Installed new control board. Calibrated then tested. All ops now testing out normal. Job complete."
Near Shafter, CA 93263
Chase
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Found RC with temp issues. Found bad damper door stuck closed not allowing for proper air flow into RC. Installed new diffuser. Tested and diffuser door now opening and closing properly. All ops testing normal time of repair. Job complete.
Near Los Angeles, CA 90077
Isidore
Job Details:
05/29/2020
FREEZER WHIRLPOOL WSZ57L18DM03
"Door liner coming apart top of door W10746792, part ordered; ordrng 1 W10746792 (dor-fmd)"
Near Fresno, CA 93730
Timothy
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Recovered gas from system. Replaced the dryer and refrigerant valve. Vacuumed system and Filled the sealed system with 5.5oz of R-134a.
Near Highland, CA 92346
Rod
Job Details:
05/29/2020
DRYER MAYTAG MGDC465HW0
No heatConfirmed thermal fuse open and replaced; used 1 WP3392519 (THERMAL FUSE) from stock
Near Los Angeles, CA 91343
Antonio
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRFF507EWH00
Replaced ice maker and adapter. Under testing. ; schdld next appmnt for 6/2 TUE 8-10
Near Los Angeles, CA 91325
Antonio
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Ice container is broken. Ordered part to ship to client.; ordrng 1 W11097357 (ice-contnr)
Near Monrovia, CA 91016
Andy
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Not draining, found loose harness to pump reconnect and tested unit working properly"
Near Los Angeles, CA 91325
Antonio
Job Details:
05/29/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
"Motor won,t start. Diagnostics shows error f7e1. Checked water and heater connections. Ordered motor, latch and control.; ordrng 1 W10605057 (pump&motor) and 1 W10653840 (latch) and 1 W10851343 (cntrl-elec)"
Near Monrovia, CA 91016
Andy
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Filter door not closing, replaced door latch and tested unit working properly"
Near Bakersfield, CA 93308
Erick
Job Details:
05/29/2020
WASHER AMANA NTW4516FW3
Cycled unit and found unit with overload error code. Cycle through Diagnostics and it passed all tests for no failures. Inform customer noise is coming due to overloaded. Called whirlpool and spoke with Gene. Documented findings. Please do not send us back out for this call. Customer is aware and Whirlpool about it being overloaded
Near Bakersfield, CA 93311
Erick
Job Details:
05/29/2020
HOOD WHIRLPOOL UVL5430JSS
Cannot provide service. Unit has not been removed from wall.. Per maintenance manager spoke with Urners and Urners Will be replacing range hood because they have to drop it down anyways. Job complete
Near Redlands, CA 92373
Rod
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Ref#7727927140 per RobertReplaced ui as this is normally the issue with symptoms given. Had to call tech line at wfcc said order a main board and replace the ui.Further trouble shooting revealed that main control also needs replacing.Consumer declined to have any further action taken and will return to sears outlet.
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Part not in.; schdld next appmnt for 5/28 THU 8-9
Near Redlands, CA 92374
Rod
Job Details:
05/29/2020
WASHER WHIRLPOOL WTW5000DW1
Water leaks under machine.Found drain plugged .....needs plumber to assess repairs needed and repair machines as not the issue.
Near Rialto, CA 92377
Rod
Job Details:
05/29/2020
WASHER WHIRLPOOL MLE2000AYW
Does not ring out clothesConfirmed Input drive pulley rubs on back of tub indicating that support shaft is worn and by observation found egg shape circular revolutions when in tumbling. Bearing noisy with a substantial load.Parts to repair product are not manufactured any longerPaid trip/diagnostic fee 115.00 C/C 3200913440
Near West Covina, CA 91791
Stephen
Job Details:
05/29/2020
COMPACTOR KITCHENAID KTTS505ESS0
Replaced container assembly. Container tilts to right side. Found frame is bent( non- serviceable part ). Called tech line. SR # 7727923175. Per tech line customer needs to call Whirlpool customer service. Drawer is sliding in/ out. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details:
05/29/2020
DRYER - GAS WHIRLPOOL WGD72HEDW0
Ran diagnostics. No error codes found. Found door not closing. Found inner door panel sagging. Realigned inner door/ hinge. Door is opening and closing properly at this time. Instructed customer to have foil duct replaced with aluminum duct with elbow. Complete.
Near Bakersfield, CA 93311
Chase
Job Details:
05/29/2020
OVEN WHIRLPOOL WOS72EC0HS01
Will need new display console. Ordering part for repair. ; ordrng 1 W11428583 (CONSOLE WITH DISPLAY)
Near Montebello, CA 90640
Stephen
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Replaced RC ice maker. Ran diagnostics. No error codes found. Harvesting and filling properly at this time. FC ice maker is harvesting and filling properly at this time.Instructed customer to allow 2- 3 days for ice. Unit is cooling properly at this time. Complete.
Near Montebello, CA 90640
Stephen
Job Details:
05/29/2020
WASHER WHIRLPOOL WTW8500DC5
"Replaced water inlet valve. Ran diagnostics. Had f8e1,f0e4 error codes. Cleared error codes. Ran quick test cycle, load size calibration. Fills, agitates, drains, rinses,dispenses, and spins properly. Instructed customer drain pipe can’t be sealed to pipe. Complete."
Near El Monte, CA 91733
Andy
Job Details:
05/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Not dispensing water ,found wire harness on lower hinge broken. Needs a door ; ordrng 1 LW11089011 (dor-fip)"