Local Reviews
Powered by Fluid LOCAL
Kenneth M.
DISHWASHER AMANA ADB1400AGS1 Unit runs for a minute then shuts off. Ordering board latch and sump assem. Rescheduled custimer for thuraday 9-10-20; ordrng 1 W10888591 (Sump assem) and 1 W10906422 (Board) and 1 WPW10274880 (Switch)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Ordrring freezer module. Light is out causing top light not to illuminate. Ordrring parts. Rescheduled customer for wednesday 9-9-20; ordrng 1 W10695459 (Module)
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found unit with ripped gasket. Not sealing. Deteriorating. No gunk around gasket. Ordering gasket. LED light module bad in freezer. Ordering new module. Ice build up around back of the fridge near adapter. Ordering new add a fan adapter. Did not reschedule due to part availability ; ordrng 1 W10695459 (Module) and 1 W10407212 (Gasket)
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Found RC door bushing( thimble ) broken. ; ordrng 1 WP2182181 (THIMBLE)
Steven W.
REFRIGERATOR BO WHIRLPOOL WRB322DMBB00 "Did not receive pre-edit parts. Ran diagnostics. Not cooling properly. Found ice ball on cap tube into evaporator. Needs compressor,evaporator, and ice maker.ice maker stalling. ; 1 W10507884 (COMPRESSOR ) and 1 W10884390 (ICE MAKER) and 1 W11459354 (EVAPORATOR ) and 1 WP978025 (VALVE- ACCESS 1/4”) and 1 WPW10143759 (DRIER)"
Steven W.
REFRIGERATOR KITCHENAID KRSF505ESS "Ran diagnostics. Compressor not running. Needs compressor, HV control. ; 1 W10779331 (COMPRESSOR ) and 1 W10913906 (VALVE- ACCESS 1/4”) and 1 W11087200 (INVERTER BOX) and 1 WPW10743957 (HV CONTROL )"
Kenneth M.
WASHER MAYTAG MHW8630HW1 Installed ACU and dispenser. Tested unit. Unit is now working properly. Customrt approves function at this.
William L.
M/W OTR WHIRLPOOL WMH31017HS3 "Found unit cabinet anchor stripped inside unit. Unit shuts down intermittently, ordered control, mounting hardware for unit.; ordrng 1 W10422269 (filter) and 1 W10821385 (hard-mount) and 1 W10892389 (cntrl-elec) and 2 W11122643 (nut)s"
George Y.
WASHER MAYTAG MVWB765FW2 Found washer control display not fun need to replace control board and display ok to order.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
George Y.
WASHER WHIRLPOOL WFW6620HC0 Found washer giving out error fl need to reorder valve and display and control okto order.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
James M.
WASHER MAYTAG MVWC465HW0 Water valve broken and needs replacement. Ordering new. Will return 9-10 to install. ; ordrng 1 W11210459 (valve)
James M.
COOKTOP KITCHENAID KICU569XBL Glass cooktop cracked. Took pictures and documented cracks. Will return when parts arrive. ; ordrng 1 WPW10396829 (cooktop)
Rod H.
REFRIGERATOR MAYTAG MFI2570FEZ01 . Ice bucket not consistent Found ice bucket getting warm due to mullion. Readjusted center rotating mullion
Raymond D.
M/W OTR KITCHENAID KMHC319ESS5 "Replaced power cord, found mount for cab had fallen loose causing direct short to ground. Needs mounting hardware and cabinet wrapper.; ordrng 1 W10821385 (hard-mount) and 1 W11178713 (wraper-cab)"
Dane K.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Pana rival the freezer door was not closing correctly. Found that the screws that hold the rails to the cabinet or not all the way inserted not letting the freezer door close all the way. Secured screws and tested unit. Unit functions normal now
Steven W.
WASHER MAYTAG LAT9600AAW "Replaced injector nozzle kit. Water tested washer. Fills, agitates, drains, rinses, and spins properly at this time. No leaks found at this time. Complete."
Isidore A.
OVEN JENN-AIR JJW3830WP02 "Found user interface W10673678 has 14 VDc display flashing, part ordered; rqstng P&A on 1 W10673678 (panl-cntrl 2189.40)"
Steven W.
WASHER MAYTAG MVWB835DW1 "Replaced UI and control( control kit ) per service pointer # W11042572. Ran diagnostics. No error codes found. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Complete. "
Steven W.
WASHER MAYTAG MVWB765FW0 "Ran diagnostics. Had f8e6, f0e5, f2e1 error codes. Sheet caught under agipeller. R & R agipeller. Instructed customer to use bedding cycle for large items. Fills, agitates, drains, rinses, dispenses, and spins properly at this time. Complete. "
Jonathan B.
RANGE WHIRLPOOL WEG745H0FS0 need fan and center burner.; ordrng 1 W11107275 (fan-blwr) and 1 W11162114 (burnr-top)
Steven W.
REFRIGERATOR KITCHEN AID KBFN502ESS02 Ran diagnostics. Found cantilever bin door came off. Replaced RH cantilever bin. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Ran diagnostics. Found shelf bent causing drawer to fall. ; ordrng 1 W11243759 (SHELF- GLASS)
Rich S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Removed evap cover. Found heater deflection bar loose and in contact with the evap cover. Defrost water running down bar and cover into the refer section down the air ducts. Reinstalled, tested ok."
William L.
LAUNDRY MAYTAG MVWX655DW1 "F7E5, F0E2, F1E1, found unit with washplate seized on gearcase, no agitation function, leaking water from gearcase seal, pulley dropped thru pulley cover, wobbling from hub stripping, ordered parts to rebuild drive system. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
Dane K.
REFRIGERATOR AMANA ART318FFDW07 On arrival the unit was freezing food that was in front of the cold air vent from the freezer. Instructed customer that that is where all the cold air from the freezer comes in and not to block that or it will freeze the food. Unit functions normal at time of service. Instructed customer on proper use and care of unit
William L.
WASHER MAYTAG MVWB765FW3 "F7E9, Found slider noise in agitation , ordered slider Assy for Unit.; ordrng 1 W10734521 (slider)"
Rod H.
WASHER MAYTAG MVWX655DW1 Loud thumping and shaking noise. Will not agitate Found worn hub and broken actuator/shifter.Replaced parts indicated; pckd up 1 W10913953VP (actuator)
William L.
REFIRGERATOR WHIRLPOOL KRFC704FSS00 "Cx hearing ice hitting FF area evap fan, found no noise issues, checked main control brd version, found ver 6, ordered updated main control brd for unit. As per WP service pointer.; ordrng 1 W11333076 (MAIN CONTROL)"
Rod H.
OVEN WHIRLPOOL WFG505M0BS3 Returned to replace parts indicated with no issuesNo gas leaks.1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)
Jonathan B.
DISHWASHER WHIRLPOOL WDF520PADM7 Tested unit and is working properly. Client needs to use rinse aid.
Enrique R.
WASHER AMANA NTW4516FW0 "Customer concerns , wet clothes at end of cycle . In diagnostics found , long drain and shifter fault error . Installed pump and shifter , performed calibration . All functions tested normal at time of service , no leaks ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed new parts . All functions tested normal at time of service , no leaks ."
Leon M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced all selected parts.Unit still doesn’t have any lights inside Ordering control board ; ordrng 1 WPW10675033 (cntrl-elec)
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer concerns , ice maker stopped producing ice . In diagnostics found , E2 error . Installed new ice maker . All functions tested normal at time of service , no leaks ."
Dane K.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Removed and replaced cracked water reservoir and tested unit. Unit functions normal now
Leon M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cx states that unit is not working properly After running diagnostic check find that drain tube is clogged and fan motor is not running Unit also has a defrost issue ; ordrng 1 2200509 (sub 2163777) and 1 W10892333 (cntrl-elec) and 1 WPW10314199 (tube-drain) and 1 WPW10384183 (thermistor) and 1 WPW10464673 (motor-evap)
Danny G.
RANGE KITCHENAID KDRS483VSS04 F6 eo error code Lost communication between ui and appliance manager controlNeed to order parts and rs call ; ordrng 1 W10494088 (harns-wire) and 1 W10852104 (cntrl-elec) and 1 WPW10116117 (swtch-memb)
Danny G.
OVEN KITCHENAID KEBS279BWH00 Unit is not working Jack probe error and F6e6 Pulled unit out using oven dolly Replaced jack meat probe and ui and main control Reinstall unit and no cabinet or floor damage Test oven and both oven are heating and cycling properly.
Isidore A.
COMPACTOR WHIRLPOOL KUCC151EBL0 "Found ram stoped in mid cycle, removed trash bin and manually activated switches to retract ram . Reinstalled trash bin and test compactor three times. Trash compactor working as designed unable to duplicate any problems at this time."
Isidore A.
DISHWASHER KITCHENAID KDTE334GPS0 "Found detergent door seal was not installed properly. Removed detergent door with spring and seal. Reinstalled door seal and verified that seal is secured, then reinstalled detergent door to dispenser. Test detergent dispenser and dishwasher. Dishwasher working at this time as designed"
James M.
DRYER MAYTAG MGDC215EW2 Replaced timer and knobs. Unit now working as intended and customer approves functions at this time.
Raymond D.
WASHER MAYTAG MVWB865GW0 Upon arrival agitator cracked. Needs agitator.; ordrng 1 W11161960 (agitator)
Rich S.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Locked rotor on compressor. Recovered charge. Replaced compressor. Recharged 4.0 oz R134a. Operating as designed.
Juan G.
OVEN WHIRLPOOL KOCE507ESS08 "Right side oven light bulb is burnt out, it needs to be replaced.; ordrng 1 WPW10472384 (bulb-light)"
Isidore A.
WASHER WHIRLPOOL WTW4800XQ2 "Found Right rear suspension springs broken off, removed old front and rear suspension springs and install new suspension springs. Test washer operation ok at this time, working as designed."
Jonathan B.
RANGE WHIRLPOOL SF310PEAW0 Needs new glass. Item unavailable.; ordrng 1 4371310
Jonathan B.
DRYER WHIRLPOOL WGD5000DW2 Found defective rollers and pulley.; ordrng 1 4392065 (dryer repair kit)
Jonathan B.
DRYER MAYTAG MGDC215EW2 Found defective door handle.; ordrng 1 W10861225 (handle)
Isidore A.
DRYER WHIRLPOOL MGDP575GW0 "Found dryer not always getting hot, removed bottom panel, radiant sensor terminals not secured. Removed radiant sensor, secured terminals and reinstalled radiant sensor. Test dryer operation, dryer working as designed at this time."
Leon M.
OVEN WHIRLPOOL WFG505M0BS0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad gas valve
Erick S.
DRYER MAYTAG MED5630HC1 Cycled unit and found unit with control board sending voltage but you are display barely lighting up. Displays not responding to any commands. Unit has bad consul and will need to be replaced.; ordrng 1 W11384512 (CONSOLE)
Erick S.
REFRIGERATOR KITCHEN AID KFC022EVBO2 Cycled icemaker and icemaker not responding. Jumped icemaker and found voltage to icemaker but still not responding. Unit will need new icemaker; ordrng 1 D7824706Q (ice maker)
Leon M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states that unit is not working properly After running diagnostic check find that water supply hose is crooked Remove and reinstalled water lineUnit working properly as designed
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit control board stopping and powering off as motor engages. Ran through test cycle and found no diagnostic air codes. Cycled once again and units control board shut down and power back on. Will order both control and motor.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Leon M.
FREEZER WHIRLPOOL WZF79R20DW03 Cx states that unit is not working properly After running diagnostic check find that unit has a bad thermistor. Replaced all selected parts.Unit working properly as designed
Erick S.
DISHWASHER KITCHEN AID KDTE104ESS "Cycled unit and found unit with shifter failure causing failure. Unit is filling with no faults. Motor is getting voltage but not responding, unit will need sump assembly with control; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"
Leon M.
RANGE WHIRLPOOL WFG320M0BW2 Cx states that unit is not working properly After running diagnostic check find that unit has a bad control board Replaced control board Unit working properly as designed
Erick S.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Will need new module. Light keeps going out, will need to document with tech line. Informed office to let customer know, ; ordrng 1 W11462342 (MODULE) and 1 WP2321285 (switch)"
Leon M.
DISHWASHER WHIRLPOOL KDTE334GPS0 Cx states that unit is not working properly After running diagnostic check find that unit is not getting power electric.Replaced power outlet connection to next wall unit Unit working properly as designed
Erick S.
DISHWASHER MAYTAG MDB9959SKZ0 "Console continues to come in incomplete. We need the ui control board, will have to order it separately.; ordrng 1 W11414079 (UI BOARD)"
James G.
DISHWASHER KITCHENAID KDTE234GPS0 Gasket leaking ; ordrng 1 W11177741 (gasket) and 2 WPW10503548 (retainer)s
Raymond D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Replaced control, UI and evap motor with defrost bimetal. Tested, unit functions as designed."
George Y.
DRYER - ELECTRIC WHIRLPOOL WED49STBW1 Found dryer not shutting off need to replace timer ok to order.; ordrng 1 W10846428 (timer)
Raymond D.
DRYER WHIRLPOOL MGDB755DW3 "Upon arrival cx states unit not drying properly. Found restricted vent. Informed cx they need to clear vent and remove mesh filter at exterior of home, this is causing excessive restriction, unit functions as designed. "
George Y.
DISHWASHER KITCHEN AID KDTE334GPS0 Found dishwasher display intermently not functioning need to replace control and door lock ok to order part.; ordrng 1 W11165145 (console) and 1 WPW10653840 (door latch)
Enrique R.
WASHER MAYTAG MVWB765FW3 "Installed new valve , performed calibration . All functions tested normal , no leaks ."
George Y.
REFIRGERATOR KITCHEN AID KRFC302EBS00 Found ice maker not functioning need to replace ok to order.; ordrng 1 W10886931 (icemaker)
Enrique R.
WASHER WHIRLPOOL NTW4516FW3 "Customer concerns , washer stops in rinse cycle . In diagnostics found , shifter fault . Installed new shifter , performed calibration . All functions tested normal , no leaks ."
George Y.
LAUNDRY MAYTAG MHW8200FW F08e03. F05 e02. Found washer controls not responding need to replace control board and display and pressure switch.; ordrng 1 MHW8200FW and 1 W11201292 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Enrique R.
DRYER MAYTAG MGDC215EW2 "Customer concerns , dryer heating up but not tumbling . Drive belt came off pulley . Connected the belt to the pulley , tested it . All functions tested normal ."
Raymond D.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Replaced shield, spring, pad, switch and control, tested unit functions as designed."
Raymond D.
RANGE JENN-AIR SVD48600P "Replaced door hinges, tested, unit functions as designed. "
Juan G.
OVEN WHIRLPOOL KGSS907XSP01 "Shorted DSI board, none of the cooktop burners, broil, or bake igniters are sparking. DSI board needs to be replaced. Recommended replacing igniter switches, and igniter harness. Customer will think about repair."
James G.
RANGE WHIRLPOOL WFE320M0JS0 No l-2 output from control ; ordrng 1 W11432568 (CONTROL )
George Y.
WASHER MAYTAG MHW5630HW0 F9e1. Found washer filling wen draining need to replace control ok to order.; ordrng 1 W11316623 (console)
Juan G.
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostics, no error codes stored. Reset main board, calibrated unit. Filled with water, found leak at drain pump hose. Hose clamp was off position. Corrected hose clamp. Checked ops, unit is no longer leaking water."
Jonathan B.
WASHER WHIRLPOOL WFW560CHW0 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan B.
DRYER MAYTAG MGDB855DC4 Found defective rollers and pulley ; ordrng 1 4392065 (dryer repair kit)
James G.
M/W OTR WHIRLPOOL KMHS120ESS09 Replacing bulbs ; ordrng 2 8206232A (lamp 40 watt)s
Dane K.
RANGE WHIRLPOOL WFG320M0BS3 Removed and placed door glass and screw and name plate and tested unit. Unit functions normal now
James G.
OVEN WHIRPOOL WOD51ES4ES00 No output from board661-703-9728Reschedule for Friday ; ordrng 1 W10807576 (cntrl-elec)
Juan G.
RANGE WHIRLPOOL WFG320M0BS3 "Control panel non responsive, board/ clock needs to be replaced. Found electrical outlet has reversed polarity. Instructed customer to have outlet repaired before we come back to work on the unit.; ordrng 1 W11126814 (cntrl-elec)"
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states that unit is not working properly After running diagnostic check find that unit is missing light in both compartments ; ordrng 1 W10695459 (module) and 1 W10843339 (module) and 1 W10843353 (module)
Dane K.
REFRIGERATOR KITCHENAID KRSF705HPS01 Removed and replaced thermostat and evaporator cover and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Removed and replaced icemaker and cycled and tested unit. Unit functions normal now
Dane K.
STOVE AMANA AGR4230BAW3 Move igniter and tested unit. Unit functions normal now
James G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Added washers to both doors and sealed entire cabinet to liner.Tested ok
James G.
WASHER MAYTAG MVWC565FW2 Replaced defective fill valve and main control. Ran calibration cycle without failure.Tested ok
James G.
DISHWASHER WHIRLPOOL MDB8989SHZ0 "No wire issues with unit, however, burnt residue in bottom of unit suggests that something was on heating element. Element is clean now."
William L.
OVEN WHIRLPOOL WOS31ES0JS00 "Removed door from unit, replaced outer broken glass/liner, installed nameplateon new glass/liner, reinstalled oven door, cleaned up broken glass."
Erick S.
REFRIGERATOR KITCHEN AID KFIS27CXMS1 Installed new icemaker on unit. Retested unit and unit cycled and filled with no errors. Job complete
Kenneth M.
MICROWAVE WHIRLPOOL MMV4205DS1 Installed mag and diode. Tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
ICEMAKER KITCHENAID KUID508ESS1 Replaced thermistor. Unit tested ok
Leon M.
DISHWASHER KITCHENAID KDTM404ESS3 Cx states that unit is not working properly After running diagnostic check find that air gap is clogged Open and unclogged drain air gap.Unit working properly as designed
Dane K.
WASHER MAYTAG MVWC565FW1 Removed and replaced suspension and tested unit. Unit functions normal now
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Ice maker is not harvesting. Found broken black wire in door. Needs FC door. 2 count job. Allow extra time.; rqstng P&A on 1 LW11202405 (DOOR- FC)
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Ran diagnostics. Damper is opening and closing properly at this time. Filter head is dripping. Too cold in RC per customer. Needs cabinet to liner sealed.2 count job. Allow extra time.; ordrng 1 W11131391 (HARNESS W/ THERMISTOR- RC) and 1 W11346623 (HEAD- FILTER) and 1 WP482338 (RTV SEALANT ) and 1 WP67001668 (PLATE- FILTER)
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Unable to put into diagnostics. Found green LED comes on when J12 connector is disconnected. Shifter was replaced previously. Control won’t come on. Needs control, lower harness. 2 count job. Allow extra time. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11255099 (HARNESS- LOWER) and 1 W11417466 (CONTROL)"
Juan G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced ice box fan, checked ops, fan is working properly. While working on the unit, customer mentioned his freezer had not been freezing properly for the last couple of days. Upon inspecting the unit, found freezer completely iced over. Ran diagnostics, defrost bimetal showed open, it should have been closed. Freezer evaporator fan with thermistor and bimetal harness, needs to be replaced.; ordrng 1 W11032800 (motor-evap)"
Juan G.
LAUNDRY WHIRLPOOL WFW5090JW0 "Unit not starting cycle, will lock door, but won’t do anything else. Unable to enter diagnostics. Called tech line was advised per service pointer to check connection J36 at CCU. Connection checked fine. Per service pointer, CCU needs to be replaced. SR7728744549; ordrng 1 W11334605 (CCU)"
Juan G.
DISHWASHER WHIRLPOOL WDT710PAHW1 "F4e3 motor not running. Motor is receiving voltage, but not getting activated. Sump motor assembly needs to be replaced. Will bring control board in case it’s needed.; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
Dane K.
WASHER MAYTAG MVWB835DC3 "The part came in with the slide, the lower half of the transmission not on there. Ordering part again. Customer needs to be put on route for Wednesday; ordrng 1 W10811956 (drum assy)"
Tyler F.
COOKTOP WHIRLPOOL JGD8348BDP Customer stated that the burners are igniting underneath. Rebuilding burner boxes.; ordrng 4 74004053 (sub 7432p073-60)s and 4 W11233072 (screw)s and 4 WP3403M075-10 (burnr-head)s and 2 WP74005890 (terminal b)s and 4 WP74005893 (seal bras)s and 2 WP7538P008-60 (venturi)s and 2 WP7538P009-60 (venturi)s
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "*****VONNIE: AUTHO PENDIND OVER THE LIMIT PARTS. No ice production in ffd mounted icemaker. No illumination.Confirmed also interior lights are all out and damper assembly is stuck closed.Ui in door faded segments which indicates compromised electronics.....not supplying proper voltages to low voltage systems.Ordering ffd icemaker, and electronics. Power supply, main control, led driver, user interface and damper control.; rqstng P&A on 1 W11224256 (cntrl-elec) and 1 W11294907 (icemaker) and 1 W11387387 (USER INTERFACE CONTROL) and 1 WPW10479155 (control)"
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXMS2 No water out of the water valve. Will not dispense even in test mode; ordrng 1 WPW10270395 (valve)
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Water valve is noisy but the biggest issue is that the freezer door is bowedand hitting the fresh food door; ordrng 1 8212547RP (tube-water) and 1 LW11037733 (dor-fip) and 1 W10786952 (valve) and 1 WPW10238100 (valve-inlt)
Jim S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Need to replaced water reservoir ; ordrng 1 EDR1RXD1 (water filter) and 2 W11175632 (ring)s and 2 W11175632 (ring)s and 2 W11269264 (reservoir)s
James M.
REFRIGERATOR WHIRLPOOL WRS321SDHV05 Ice maker over producing and causing it to dump on the floor when door is open. Ice bin jammed with ice ordering new bin and ice maker will return when parts arrive. ; ordrng 1 W11284458 (icemaker) and 1 WPW10558424 (ice-contnr)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Opened system and it had a full charge but no cool at needs compressor after all ; schdld next appmnt for 9/14 MON !
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer concerns , fc/RC shorted lights and broken fc door gasket .; ordrng 1 W10136735 (door gasket) and 1 WPW10515057 (light) and 1 WPW10515058 (light)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Whirlpool refrigerator not cooling in rc , evaporator fan motor is not working . Checked motor in diagnostics test #3 . Central electric not providing voltage to fan motor . Please order both parts . ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap)"
James G.
REFRIGERATOR BO KITCHEN AID KRMF706ESS01 Drain pan is warped ; rqstng P&A on 1 W11457241 (DRAIN PAN)
Andy H.
DRYER - ELECTRIC WHIRLPOOL WGD8000DW "Signal on dryer not working , found harness to speaker loose removed reinstalled and tested unit working good"
Jonathan B.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ01 Found defective heater and evap.; ordrng 1 WP2263749 (heater) and 1 WP2263919 (evaporator)
Andy H.
DRYER MAYTAG MGDC300BW0 "Not heating, found fuse bad , replaced fuse tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KUDS30FXBL8 "Not washing and wheels coming off, found filter was clogged remove and cleaned out housing and replaced wheels tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Dripping at dispenser, replaced connector tested unit working good"
Steven W.
WASHER MAYTAG MVWB765FC4 "Ran diagnostics. No error codes found. Found washer not level ( too high on LH side ). Leveled washer. Drain hose too low. Adjusted drain hose. Instructed customer on normal sound levels. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Instructed customer on not washing mixed loads. Complete."
Timothy J.
WASHER MAYTAG MVWC565FW0 7-7(motor unable to reach target RPM)0-2(over suds detected) 0-5( OOB ). Found the hub assembly is worn and the inner basket damaged and the gear case leaking oil inside the wash basket; 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11205050 (dispenser) and 6 WP8533953 (screw)s
Steven W.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ran diagnostics. FC handle is coming loose. R & R FC handle. Retorqued RC handles as well. Unit is cooling properly at this time. Complete.
Juan G.
WASHER MAYTAG MVWC565FW2 "F0e2 Oversuds. Cleared error code. Ran diagnostics, unit’s ops checked fine. Unit was not leveled properly, Instructed customer not to use too much detergent,& how to load unit. Ran a bulky/sheets cycle. Showed customer the water level was high, recommended to use that cycle if she wants the most water in the tub. Unit is working as designed."
Juan G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran diagnostics, no error codes stored. Upon inspecting the unit, found loose hose clamp at drain pump outlet. Corrected connection. Checked unit’s ops, unit is no longer leaking. Customer also complaints dirty water puddles at the bottom of the unit when cycle is over. Noticed drain hose is connected directly to the garbage disposer. Advised customer to install an air gap, or to secure the drain hose at at higher point than where it connects to garbage disposer."
James G.
DRYER WHIRLPOOL WED5620HW1 13.7 Vdc at ui and ui will not respond ; ordrng 1 W11378949 (CONSOLE )
Juan G.
DRYER MAYTAG MGDC465HW0 "Found loose bulkhead bracket, adjusted position, and tightened screws properly. Checked ops, unit is working fine."
Dane K.
MICOWAVE WHIRLPOOL WMHA9019HN1 Removed and replaced door and programmed and tested unit for customer. Unit functions normal now
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FPS04 Weird hissing noise. Freeon running through system. Not cold. 15 degree out side where it goes into ice maker. Need access stub for recharge. Still waiting on ice maker and control board. ; ordrng 1 W10913906 (Stub)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit still not making ice. Made kne batch and lost location. Ordrring new control boards. Did not reschedule. ; ordrng 1 W11387387 (UI) and 1 W11224256 (Board)
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is freezing the evaporator again. Called tech line to document whirlpool deemed unrepairable file number 7728739899.
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Needs more work- defrost issue- found fc evap cover and coils to be frozen over with hard ice causing poor cooling and low ice production, look at pictures, ordering parts for unit. Informed cx that unit needs to be defrosted for repair. ; ordrng 1 W11405276 (HARNESS WIRE ) and 1 WP2315549 (evap fan motor)"
Jim S.
WASHER MAYTAG MVWB835DC4 F0E3. F5E3. F7E8. F2E1. Cleared fault codes and replaced lid lock. Unit tested ok
Jim S.
WASHER WHIRLPOOL WTW4855HW1 Board making noise; ordrng 1 W11256099 (cntrl-elec)
Erick S.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Install new parts on unit. Retested unit and unit passed all test with no errors. Unit is cooling in both sections. Job complete
Hector Z.
DISHWASHER JENN-AIR JDB9800CWS2 Customer is concerned of intermittently stop working or start working in the middle of the night. I set the unit in diagnostic and I was unable to duplicate the condition. Ordered controls and rescheduled.; ordrng 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl) and 1 WPW10469574 (vent asm)
Erick S.
REFRIGERATOR BO KITCHEN AID KRMF706ESS01 InStall new parts on unit. Retested unit and unit is now cooling in both sections with no faults. Job complete
Leon M.
COOKTOP KITCHENAID KICU509XSS00 Cx states that unit is not working properly After running diagnostic check find that F7 4 error code Technical Service Pointer #: W10556232A; ordrng 1 W10607546 (module) and 1 WPW10396615 (display)
Leon M.
FREEZER KITCHENAID KRSC703HPS00 Cx states that unit is not working properly After running diagnostic check find that ice maker is overfilling ; ordrng 1 W11130444 (icemaker)
James M.
WASHER MAYTAG MVWB765FW4 F7e0 reset breaker. Ran auto testing and unit passed all testes with no strange sounds. Checked under unit and found screw to rotar coming loose and allowing rotor to slip. Tightened screw. Unit working as intended.
Patrick C.
WASHER WHIRLPOOL WTW6200DW0 "Removed and replaced rotor,stator, and bearing kit. Tested unit. All ops checked good"
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states that unit is not working properly After running diagnostic check find that unit is not producing ice ; ordrng 1 W11109572 (icemaker) and 1 WPW10341329 (water valve assy)
Patrick C.
BUILT- IN MICROW KITCHEN AID KMBP100EBS 7728464928 Adrian. Not repairable. Wave guide damage. No repairs can be made
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states that unit is not working properly After running diagnostic check find that ice buildup in freezer section Freezer door gasket is damaged ; ordrng 1 W10248749 (gasket-fip)
Enrique R.
FREEZER WHIRLPOOL WRF535SWHZ03 "Techline Sr #7728739726 . Checked voltage to ice maker with door closed , only getting 6.43 v . Techline instructed me to install plastic square on door liner as a spacer , had in my truck . Checked voltage again with new plastic square . Ice maker getting 121.5 v . All functions tested normal at time of service .; used 1 WP2177331 (PLASTIC-SQ) from stock"
J.E. T.
LAUNDRY WHIRLPOOL VED6505GW "Cycled unit and found Drum was out of position. Removed drum and reinstalled. We tested unit, unit operating normally. Jobcomplete."
Raymond D.
WASHER WHIRLPOOL WFW6620HC0 "Upon arrival console not turning on. Console shorted, needs console.; ordrng 1 W11324037 (cntrl-elec)"
J.E. T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Cycled unit and found icemaker hanging and missing screw. Reinstalled and secured icemaker. Retested And found no error codes. Job complete
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Gaskets deteriorating. Causing sealing issues. Ordering fridge gaskets. Damper noisy. Loud. Not sealing properly. Cauding freezing. Ordering damper; ordrng 2 W10830162 (Gasket)s and 1 WPW10594330 (Damper)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found defective door. Fixed door. Tested unit and is working properly
Jonathan B.
DRYER MAYTAG MGD6630HC0 Customer broke filter. Fixed filter. Tested unit and is working properly.
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ Cx had unreal expectations of ice production. Answers all questions and instructed cx of use and care
Cruz B.
WASHER MAYTAG MVWC465HW2 "Need more work- found cycles are getting stuck there are not advancing according to the customer, found error code f2e1 stuck key pad, diagnostic test pass, ordering part for unit ; ordrng 1 W11249158 (cntrl-elec)"
Dane K.
REFRIGERATOR KITCHENAID KRFC704FSS00 556.73Removed and replaced control boards and tested unit. Unit cooling and functioning normally
Cruz B.
DRYER MAYTAG MEDC215EW1 "Need more work- found timer not advancing through cycles, motor over heating causing unit stop, ordering part for unit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
James G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced defective wire harness in fresh food section and set to basic eight hour defrost.
James G.
WASHER WHIRLPOOL MHW8200FC0 Removed debris from drain pump.Tested ok
Timothy J.
COOKTOP KITCHENAID KCGD506GSS00 On medium speed the blower causes vibration when the filter is restricting the air. Tried adjusting the blower but could not completely get rid of the vibration. Ordering a new blower.; ordrng 1 W11083804 (motor-blwr)
James G.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed and reinstalled ceiling, also flipped lite around.Tested ok"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Inspected unit and found the RC evaporator is frosted over again. Read service pointers and ordered additional parts needed. This unit needs to be completely defrosted for this service pointer to be completed. Instructed customer to defrost the unit before the return visit so the call won’t be rescheduled. W10843055; ordrng 2 W11456069 (TUBE STRAP)s and 1 W11457241 (SERVICE KIT)
James G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found drain collapsed inside liner. Cleared liner foam and removed all excess ice. Unit is now draining normally.
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left door due to warped liner.Tested ok
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit didnt make any ice. Started making ice yesterday and been fine since. Ice maker will stop for a few days then start back up. Ordrring UI and Main board. Rescheduled customer for thursday ; ordrng 1 W11043763 (Control) and 1 W11265135 (UI)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 More issues with unit. Not cooling efficiently. Low charge. Ffridge temp 44 degrees. And freezer around 10 degrees. Ordering wvap and access stub. Found unit with faulty lights. Ordrring LED power supply and light module. Needs autho. ; ordrng 1 W10695459 (Module) and 1 W10830288 (Led control) and 1 W11116006 (Evap) and 1 W10913906 (Stub)
James G.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Removed all ice from evaporator, replaced harness and set to basic 8 hour defrost.Tested ok"
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found refrigerator constantly running freezing fresh food area ok to replace Jazz board filter head.; ordrng 1 W11346623 and 1 WPW10503278 (refer elect cont brd)
James G.
REFRIGERATOR WHIRLPOOL WRS322FDAM03 "Filter bad, advised customer"
James G.
WASHER WHIRLPOOL WFW97HEDBD0 Replaced defective pressure sensor and cleared fault codes. Ran service cycle without failure.
George Y.
WASHER MAYTAG MHW5500FW1 Found washer door lock not corresponding replace latch and switch powers up then completely shuts off need to replace display control .; ordrng 1 W10911042 (panel-cntl) and 1 W11201286 (cntrl-elec)
George Y.
RESIDENTIAL REFR WHIRLPOOL WRT519SZDW Found r3frigerator freezer evaporator fan not functioning no air flow to bottom ok replace fan and cover ok to order parts.; ordrng 1 W11024683 (cover-evap) and 1 WP2315539 (motor-evap)
Steven W.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Ran diagnostics. Not draining. Found drain motor harness connector not seated into motor. Reinserted connector into motor. Ran diagnostics cycle. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying, call builder to repair cabinet and install air gap in drain line. Complete."
George Y.
WASHER MAYTAG MVWB835DW4 Found washer not spinning properly replaced slider clutch water coming in slow need to replace control and display valve ok to order parts.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec) and 1 W11172234 (housing)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed control and damper. Tested. Unit is working properly. Customer approves function.
George Y.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found refrigerator ice maker container missing parts and ice maker over filling need to replace bin and ice maker customer decline estimate at this time complete no dents or dings cause by tech.do not order parts.; ordrng 1 WPW10300022 (icemaker) and 1 WPW10321304 (bin-cntlvr) and 1 WPW10558424 (ice-contnr)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed lights and tested unit. Unit is working properly.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Temps are off in RC. Temps good in FC. Thermistors have been replaced and damper has been replaced. All thermistors and fans test good in diagnostic. Ordering main control and user interface. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Fixed for fcc- found right side door gasket is ripped and magnet is missing causing door not to seal properly allow cold air to escape, installed new part ( gasket) door is sealing no cold air coming out, cx ok repair."
Cruz B.
OVEN WHIRLPOOL WEDG745H0FS0 "Fixed- installed new parts (cntrl elec, sensor) tested bake cycle and top burners they are working as designed, cx ok repair."
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Found refrigerator not cooling correctly and not dispensing water . Need new evaporator motor and filter casing .; ordrng 1 W11172791 (housing) and 1 WP2315549 (evap fan motor)
Cruz B.
WASHER ROPER RTW4516FW2 "Fixed- installed new parts (cntrl elec, pump water) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working as designed, cx ok repair."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Upon arrival icemaker broken. Ice mold fell out of ice maker, needs ice maker.; ordrng 1 W10873791 (icemaker)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Door arrived damaged. Ordering another door. Left nameplate with customer. ice maker installed. ; ordrng 1 LW10858417 (dor-fip)
Kevin M.
M/W OTR WHIRLPOOL UMV1160CB8 "Unit not heating and clicking sound. I tested unit and found heater relay on main control not opening causing clicking and no heat. Door has separated again could be caused by failed interlocks. Ordering interlocks, door and main control. ; ordrng 1 W10686517 (door/mw) and 1 W10892389 (cntrl-elec) and 1 W11433682 (INTERLOCK) and 1 W11433683 (INTERLOCK )"
Leon M.
LAUNDRY WHIRLPOOL WFW7590FW0 Cx states that unit is not working properly After running diagnostic check find error code F1E1F5E1F9E1Replaced all selected parts Unit working properly as designed
Danny G.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Unit is building up frost on rear wall and inside the freezerTechnical Service Pointer #: W10842568Found frost and ice building up on rear wall at adapter and some frost inside the freezerPer service bulletin Need to order parts and rs call ; ordrng 2 212643 (sealer-gum)s and 1 W10864519 (adapter) and 1 W11294907 (icemaker)
Danny G.
RANGE KITCHENAID KDRS483VSS04 Burners keeps clicking when unit is being used Found all 3 rear burners just clicking while front burner is on found faulty modules and broken igniter Need to order parts and rs call ; ordrng 2 W10833887 (surface igniter)s and 1 WP8286724 (igntr-surf) and 2 WPW10116108 (module-spk)s and 2 WPW10385582 (valve-brnr)s and 1 WPW10385583 (valve-brnr) and 1 WPW10475147 (module-spk)
Leon M.
WASHER AMANA NTW4516FW3 Replaced all selected parts.Unit working properly as designed
Rod H.
OVEN WHIRLPOOL CGR3740BDT "Won’t lightConfirmed Ignitor low amperage. Ordering ignitor for oven.Aware of delays due to COVID 19 issues.; ordrng 1 12400035 (igniter,oven)"
Hector Z.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer was concerned of dishwasher not draining. I checked the unit and I the drain pump stuck. Replaced Drain Pump (W10876537). Ran a complete diagnostic test. Tested ok.
Kevin M.
OVEN WHIRLPOOL WOD51ES4EB01 Unit making loud noise while cooling fan is running. Found failed cooling fan. Removed and replaced upper and lower cooling fans. Tested unit. All tests good.
Tyler F.
KITCHEN WHIRLPOOL WFE320M0ES2 Customer stated that the bake element is not working. Ordering element and control panel.; ordrng 1 W11122560 (cntrl-elec) and 1 W11182108 (elmnt-bake)
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated that the dispenser door is open and will not close and can not open the rinse aid door. Ordering dispenser in stock.; ordrng 1 W10861000 (detergent dispenser)
Kevin M.
LAUNDRY WHIRLPOOL MVWX655DW1 unit not shifting between spin and agitation. I tested unit and found failed actuator causing issue. Removed and replaced actuator. Tested unit. All tests good.
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Customer stated that the refrigerator is not cooling. Found frozen evaporator. Ordering fan harness in stock. Customer to defrost for 3 days.; ordrng 1 W11033168 (harns-wire)
Raymond D.
DISHWASHER WHIRLPOOL IDT870SAGX0 Upon arrival cx states unit not draining. Found garbage disposal restricted. Removed drain line and unit drained. Unit functions as designed.
Tyler F.
FREEZER MAYTAG MFI2570FEZ07 Customer stated that the ice maker stops then starts again. Ordering ice maker not in stock.; ordrng 1 WPW10300024 (icemaker)
Tyler F.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Customer stated that the refrigerant compartment is not cooling in the icemaker is not working. Found air code for icemaker not finding home position ordering icemaker refrigerator three-way valve is not working ordering three-way coil also control board and user interface. Please check model and serial number do not match the model and serial number listed in the description.; ordrng 1 W10894103 (cntrl-elec) and 1 W11036448 (solenoid) and 1 WPW10675033 (cntrl-elec) and 1 WPW10764668 (ice maker)
Tyler F.
MICROWAVE WHIRLPOOL WMHA9019HZ2 Customer stated that the door is shorting out and turns on and off. Ordering door and control not in stock.; ordrng 1 W11186017 (door/mw) and 1 W11186035 (cntrl-elec)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced bracket same issue won’t hold still ordering bracket ; ordrng 1 WP67006331 (cover-filt)
Francisco S.
DRYER WHIRLPOOL WGD5000DW1 "Removed and replaced door switch, tested ops unit now working properly"
James M.
DRYER MAYTAG MGDB835DW4 Allied components and unit is now heating and working as intended.
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 "Fixed- installed new part (console) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working fine at this time. Cx ok repair."