Near Fresno, CA 93730
Chris
Job Details: 03/27/2019
RANGE WHIRLPOOL WFE525S0HV0 Customers issue is the oven iIs not functioning in bake. Down bake element to be bad also getting Falco dealing with control board and also ordering thermostat sensor. Scheduling return appointment Tuesday the second morning If possible; ordrng 1 W11182108 (BAKE ELEMENT) and 1 W11256088 (CNTRL BOARD ) and 1 WPW10181986 (sensor)
Near Visalia, CA 93292
Chase
Job Details: 03/27/2019
FREEZER FRIGIDAIRE LGHB2869TF5 "Diagnosed unit, found a bad ice maker in freezer section. Checked for water pressure to dispenser and top ice maker. Both are good. Will need new lower ice maker.5304504052 par number from tech line; ordrng 1 5304504052 (ice maker)"
Near Shafter, CA 93263
Chase
Job Details: 03/27/2019
WASHER ROPER RTW4516FW1 "F8e1, f5e3, Received no fill long fill error code. Unit getting stuck in “sensing”. Water valve screens are clogged up. Will need new valve. ; ordrng 1 W11210459 (VALVE)"
Near Apple Valley, CA 92308
Cesar
Job Details: 03/27/2019
OVEN GE JK3500SF5SS
Near Simi Valley, CA 93065
Aaron
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "checked the unit fresh side door was lower then the other side adjusted door and water is not dispensing Replaced filter customer provided , unit started dispensing water customer said it will stop working and then he has to pull filter again then it will work for a little bit , needs Housing; ordrng 1 WPW10238123 (housing)"
Near Moorpark, CA 93021
Aaron
Job Details: 03/27/2019
RANGE WHIRLPOOL WEG745H0FS0 Unit cooling fan assembly is noisy ordered parts; ordrng 1 W11107275 (COOLING FAN )
Near Simi Valley, CA 93063
Aaron
Job Details: 03/27/2019
WASHER MAYTAG MVWX655DW0 Unit has a stripped wash plates and needs gearcase grinding and actuator as well as belt cracked ordered parts Needs actuator as well ; rqstng P&A on 1 W10721967 (drive pulley KIT) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Near San Luis Obispo, CA 93401
George
Job Details: 03/26/2019
RANGE JENN-AIR JGRP548WP01 Need to order office ok to order part.; ordrng 1 W10819958 (spud orifice)
Near Los Angeles, CA 91401
Raymond
Job Details: 03/26/2019
WASHER WHIRLPOOL MDB6600AWB Upon arrival door seal calcifies causing leak. Needs seal.; ordrng 1 WP99002588 (seal- door)
Near Bakersfield, CA 93307
James
Job Details: 03/26/2019
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Fresh food evaporator frozen ; rqstng P&A on 1 W10323459 (thermistor) and 1 W11098695 (fan-scroll)
Near Fresno, CA 93727
Timothy
Job Details: 03/26/2019
MICROWAVE WHIRLPOOL WMH32L19AS "CALLED WPTS (7724462769) to document the damage done to the microwave cabinet and high voltage components. The transformer, capacitor,diode and harness are melted and the wave guide has arcing inside. WPTS states that the damage done to the unit, specifically the wave guide is unrepairable. Called Lowe’s expedite team . Lowe’s said they would contact the customer."
Near Nipomo, CA 93444
George
Job Details: 03/26/2019
WASHER FRIGIDAIRE FFFW5000QW Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91402
Michael
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 This is a different issue than beforehand!!!The unit is running but not cooling.Tech found unit running. All lights and fans op. Compressor is running but not blowing cool air in RC or FC.removed rear panel compressor is hit and running. Drier is ambient temp.Only pulling 2 amp on white/black compressor wires.Recommend reschedule for sealed system tech.Cx has spent over $400 in repairs recently and this unit stopped cooling day after repair was complete.Advised cx to contact whirlpool Cx support and request concession code to help with repair cost.Tech will contact office to update notes and reschedule for sealed system tech; saved tckt
Near Los Angeles, CA 91352
Michael
Job Details: 03/26/2019
WASHER MAYTAG MVWB835DW1 Cx states unit stopped draining. Another company came out and removed the drain pump. Stated they needed to order additional parts and never came back leaving unit in disassembled state.Tech needs the three bolts that hold drain pump in place WPW10004910Unit has rear panel removed and a couple other unnessary parts that will need to be reinstalled. Need two call countReturn 3/28/19 8-12 requested; ordrng 3 WPW10004910 (screw)s
Near Los Angeles, CA 91324
Michael
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Tech was given access to unit as his mother was not yet home. Advised to start repair on unit. TCx ch removed freezer door and removed shelves. St this point the mother came home. Tech attempted to notify Cx of payment due and Cx explained she is upset with the service quality due to being rescheduled from Saturday call.Tech called and spoke with dispatch. At this point the woman became hostile and very rude. States she wants unit fixed today. Then refused to pay after repair was completed. Spoke with Joel about issue and office manager will collect. No monies collected during visit.Rebooted unit and compressor and all fans op. All thermistors pass s or check. Damper ops as designed. All functions are normal at this time job complete
Near Bakersfield, CA 93309
James
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Replaced listed parts and charged to 5.5oz134ATested ok
Near Bakersfield, CA 93313
James
Job Details: 03/26/2019
WASHER WHIRLPOOL MHW8200FC0 "Unable to duplicate customer complaint. This is the second time no fault codes stored, ran service cycle without failure. Unit spins and drains normally."
Near Bakersfield, CA 93307
James
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Bail arm stuck, freed arm and cycled ice maker Tested ok"
Near Los Angeles, CA 91326
Michael
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit does not rinse properly and leaves a small amount of water remaining after wash. 2-1 stored in control. Ran rapid advance and all functions op as designed. Found no rinse aid. Advised cx on proper soap and rinse aid procedures. Also found Cx was rinsing dishes before use. Corrected user issues. Unit ops as designed and tech cannot find any faults with unit. Job complete
Near Los Angeles, CA 91335
Michael
Job Details: 03/26/2019
WASHER AMANA NTW4516FW2 Non English speakers. Tech found agitator just sitting inside wash tub with clothing and a pillow wrapped around transmission shaft. Removed all clothing and found agitator bolt broken off inside transmission shaft.Removed top panel and drum. Removed damaged gear case. Installed new gear case. Reinstalled all other parts. Installed new agitator assembly.Rebooted unit and ran auto service test. Passed all cycles with no issues. Unit ops as designed job complete
Near Upland, CA 91786
Tyler
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Cust8mer stated that the refer compartment is not cooling. Found frozen items in drawers and middle shelf is at 37 degrees but top shelf is in the 40s. Fan is not circulating ordering evaporator cover not in stock.; ordrng 1 W11284394 (COVER)
Near Los Angeles, CA 91436
Michael
Job Details: 03/26/2019
RANGE JENN-AIR JJW2727WS00 Tech can not locate tech sheet on service matters. Has no service on cell phone. Tech is using house maids cell phone to contact techline. Serial # is not visibleTechline recommenced 20 minute preheat and then approx 45 minute heat temperature test.Started bake at 425°After a few minutes the unit cycled off and provided F8E0 fault (low fan speed too low)Weak upper blower fan. WPW10273667 $123.40Recommended by DS to replace lower blower as wellLower blower WPW10273666 $124.08Labor $187.00SC $115.00Cx was quoted $434.66 to repair upper blower fan. Cx became upset and states she already paid for a $500 dollar repair but refused to pay service fee as she wants to think about repair. Cx was very hostile and rude to tech. Find another tech to service this client. She refused to pay.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBSN602EPA01 "User Interface still having the same issue were the temperature can't be changed because is frozen up, and the only way to rest it is to kill the power to the unit.Contacted the tech line and he recommended to replace the User Interface again but this time to claim a complaint in this way the new User Interface is coming directly from the Whirlpool. SR#7724460300.; O-emld tckt"
Near Merced, CA 95340
Kenneth
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking slightly. Bottom front of dishwasher tub is bowed downwards causing water to slosh out of unit. Ordering new dishwasher tub. Did not reschedule due to part availability ; ordrng 1 W10804026 (tub-dishwr)
Near Santa Clarita, CA 91390
Michael
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Cx states unit has a ripped door gasket and u it is slow to make ice.Tech finds right side RC door has ripped gasket. Tech finds ice bin full of ice. Ice maker harvested and filled while tech was in home. Removed and r placed damaged door gasket. All ops are normal and door seals as designed.Instructed cx on proper door opening and closing. Cx is very rude to tech and upset that unit has been serviced before and that tech does not have service history.job complete
Near Madera, CA 93638
Kenneth
Job Details: 03/26/2019
OVEN WHIRLPOOL WFE505W0HS0 Found control unit dead not allowing anything to work except the surface burners. Ordering new control board. Did not reschedule due to part availability ; ordrng 1 W11314391 (CONTROL)
Near Chowchilla, CA 93610
Kenneth
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Not dispensing water or ice. Found evap fan not blowing causing unit to continue to run constantly. Ordering new evap fan motor. Rescheduled customer for Wednesday 3-27-19; ordrng 1 W11036566 (motor-evap)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 "Customer stated that the unit is not cooling in both compartments now. Removed and replaced compressor and evaporator vacuumed system and charged with Freon. Authorization was for 3 times labor.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Near Los Banos, CA 93635
Kenneth
Job Details: 03/26/2019
REFRIGERATOR MAYTAG MFT2976AEM02 Found unit making noise due to evap fan blade hitting ice in freezer. Ordering new fridge evap fan and thermistors to relocate and zip tie to evap per techline. Also ordering 3 way coil valve. Rescheduled customer for Wednesday 3-27-19; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10364560 (solenoid)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/26/2019
DRYER - ELECTRIC MAYTAG MEDC215EW1 Timer not advancing. Replaced timer. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 03/26/2019
MICROWAVE IKEA IBMS1455DS00 Microwave display board missing a segment. Replaced display board. Tested ok.
Near Fresno, CA 93701
Irvin
Job Details: 03/26/2019
WASH/DRY COMBO GE GUD27ESSMWW The unit has a internal wire issue in the harnes. The unit will not run still after parts replacement. Need main harness. ; ordrng 1 WE15X27252 (harness main dryer n)
Near Morro Bay, CA 93442
George
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBFS20EVMS8 Found refrigerator not getting full frost pattern need to replace evaporator and compressor need a seal tech for repair ok to order parts.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)
Near Madera, CA 93637
Kenneth
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TP0 Found unit not cooling. Ice block blocking air return from fridge. Removed ice. And replaced control and motor for defrost issues. Tested unit. Unit is now working properly. Customer appprves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 03/26/2019
DRYER MAYTAG MGDX655DW1 Customer did not need service on after all
Near Los Banos, CA 93635
Kenneth
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW7500GC2 Found unit with an overload error code. Instructed customer on proper loading techniques. Tested all functions of unit. Unit is working properly. Customer approves function at this time.
Near Los Angeles, CA 91602
Raymond
Job Details: 03/26/2019
DRYER WHIRLPOOL MGD8200FW1 "Upon arrival unit making a rattle sound, like something is hitting the left lower front side of the cabinet. Could not easily see what was causing vibrations. Ordering wheel and motor.; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)"
Near Fresno, CA 93722
Timothy
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Inspected unit and found a good frost pattern on the evaporator but no power to the fan. Manipulating the control made the fan come on. The fan appears to be working correctly. The sealed system appears to be good as well judging by the frost pattern on the FC Evaporator. Unit needs the cooling controls.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Near Lake Isabella, CA 93240
Jim
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced water reservoir and housing. Unit tested ok
Near Weldon, CA 93283
Jim
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL MRT311FFFE00 Installed compressor and recharged system with 5 ounces of R134
Near Wofford Heights, CA 93285
Jim
Job Details: 03/26/2019
N/A N/A GR2FHMXPT00 "Replaced cold control, diffuser, and adaptive defrost timer.Cleared defrost drain tube. Unit tested ok"
Near Bakersfield, CA 93308
Jim
Job Details: 03/26/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced faulty drain pimp. Unit tested ok
Near Lake Isabella, CA 93240
Jim
Job Details: 03/26/2019
WASHER WHIRLPOOL MVWB755DW0 Replaced console and struts. Unit tested okay
Near San Luis Obispo, CA 93401
George
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Found refrigerator top of freezer swing bracket is missing tread spoke to mike techsupport advising too swing bracket under liner could not swing bracket over customer to call whirlpool For following procedure appliance repair complete.
Near Bakersfield, CA 93305
Jim
Job Details: 03/26/2019
REFRIGERATOR KITCHEN AID KFCO22EVBL0 Upon arrival the freezer temperature was at 16 degrees. After 15 minutes it dropped to 9 degrees. Compressor is working. The problem may be the unit shutting down. Found the condenser full of lint so I removed it. The condenser fan motor is working. I disconnected the touch ribbon ; ordrng 1 10160407 (COMPRESSOR )
Near Los Angeles, CA 91602
Raymond
Job Details: 03/26/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Replaced capacitor, mag, thermostat and diode. Tested not. Unit functions as designed."
Near Los Angeles, CA 90068
Raymond
Job Details: 03/26/2019
RANGE JENN-AIR JGS8750ADS "Upon arrival unit had f3-1. Ode for shorted sensor. Oh Ed sensor and sensor in range. Found no ohms getting through mullion connector. Cut out connector and secured with wire nuts. Tested unit. Unit is working as it should, if it fails again wire harness is NLA and unit non repairable. Ole ted SC card."
Near Los Banos, CA 93635
Kenneth
Job Details: 03/26/2019
FREEZER WHIRLPOOL MFF2558DEM10 Found unit freezing excessively and pantry door not staying on causing improper cooling. Ordering new pantry side and control and damper. Rescheduled customer Wednesday 3-27-19; ordrng 1 W11197396 (ENDCAP) and 1 WPW10196393 (damper control assy) and 1 WPW10503278 (refer elect cont brd)
Near Glendale, CA 91203
Raymond
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed water valves. Tested unit. No leaks found but barley any water dispenser. Found cx on RO system and filter installed. Water pressure is less than 20psi. Cx needs proper incoming water pressure.
Near Fresno, CA 93727
Timothy
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer states they tried to auger out ice and found there was only a couple of cubes in the bin. Inspected unit and found the IM had ace about 10-15 harvests of ice. Ice was present in the IM, the FC temp was 1.5f the bin was about 15f. The ducts are clear the fans are working. The thermistors check ok. Removed IM and found evidence of a ice clog. Watched fill tube for about 10 minutes and found it is not dripping. Currently the unit is operating as designed. Removed ice in the IM funnel. IM harvested automatically before I had left the home."
Near Bakersfield, CA 93308
Jim
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Shelf’s keep falling down because the liner is sucking inward. That is causing the distance between the two walls to be wider and not allowing the shelf82484451Electrolux is putting the product under review.
Near Bakersfield, CA 93308
Jim
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW8040DW4 Fault codesF5E4 and F2E1Both fault codes are customer instruct is. Instructed the customer about the codes and about the soaps and odd noises that the unit will make.The wash plate was stripped out and was a source of one of the noises. Replaced wash plate unit tested ok
Near Glendale, CA 91201
Raymond
Job Details: 03/26/2019
DRYER WHIRLPOOL MDG7600AWW "Upon arrival drum fins coming loose. Secured screws and tested, unit functions as designed. Collected via check. Mail part to cx.; ordrng 1 WP33001808 (screen MAIL TO CX)"
Near Glendale, CA 91201
Raymond
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Contacted Steve SR 7724464703 and discussed. Was told to Shim center rail. spoke with Dave at office. Working to find parts for repair.; saved tckt
Near Los Banos, CA 93635
Kenneth
Job Details: 03/26/2019
WASHER MAYTAG MBWC565FW1 Fund unit having a burning smell coming from drive system. Replaced motor capacitor and actuator with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this
Near Gustine, CA 95322
Kenneth
Job Details: 03/26/2019
WASHER MAYTAG MVWC465HW2 Customer experiencing white residue on clothes. Informed customer of proper loading techniques. Installed water valve and tested unit. Unit is now working properly. Customer approves functions.
Near Bakersfield, CA 93308
Erick
Job Details: 03/26/2019
OVEN KENMORE 790.4835341 Called techline and cycled unit togethe. Tested all the 3 element. All elements amps draw is good. Techline stated they have seen temp probe error causing oven not to maintain temp. Techline prodded part number and recommended to replace; ordrng 1 5304514886 (SENSOR)
Near Wasco, CA 93280
Erick
Job Details: 03/26/2019
REFRIGERATOR GENERAL ELECTRIC GSE25HMHJHES Interface needs to be replaced not sure how it wasn’t not ordered. ; ordrng 1 WR55X20459 (interface dispenser)
Near Claremont, CA 91711
Tyler
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer stated that door is making noise. Checked door and found unit has a little cabinet rattle. Customer has slick tile floor and unit has adjustable wheels no feet. Set unit to the best that I can. Cabinet rattle when door opens is what customer is upset about. Customer not happy advised to call customer service.
Near Lancaster, CA 93536
Patrick
Job Details: 03/26/2019
RANGE WHIRLPOOL WEG730H0DS0 Customer unable to start the bake. Found the switch membrane not responding. The start and cancel buttons do not work. Switch membrane has shorted on that portion of the board. Quoted 372.13. Collected service call and half parts ; ordrng 1 W10728523 (swtch-memb)
Near Lancaster, CA 93536
Patrick
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer having issues with a leak in the front bellow clamp not on as it should. Reinstalled and secured. Unit now giving error. F3e1. Pressure hose good air trap clear. Needs sensor ; ordrng 1 WPW10448876 (switch-wl)
Near San Bernardino, CA 92407
Tyler
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW9451XW Customer stated that the unit is leaking and room filled with smoke. Ran unit through diagnostics a few times while cover was off. Unit showed no signs of a leak and belt was working to specs and in good condition. Found drain hose too far down drain which may cause siphoning. Also ran dryer while I was there to see if either unit smoked. Both working to specs. Collected service call.
Near Palmdale, CA 93551
Patrick
Job Details: 03/26/2019
REFRIGERATOR ELECTROLUX EI27BS16JB Found the unit frosting in the back of the freezer. Door slides are binding causing the frost build up also gasket not sealing. Need anew slide and gasket ; ordrng 1 5304489981 (basket slide kit) and 1 5304491063 (slide set rh & lh) and 1 5304502841 (gasket-frzr drawer)
Near Ontario, CA 91764
Tyler
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBFS22EWMS3 Customer stated that the unit is leaking water. Found freezer has ice on the bottom. Removed and replaced drain tube kit tested all works good at this time.
Near Palmdale, CA 93552
Patrick
Job Details: 03/26/2019
FREEZER MAYTAG MZF34X16DW01 Found the unit no cool. Checked out and no frost building on coils. No signs of leaking. Needs new conpresssor ; ordrng 1 W10507884 (compressor)
Near Palmdale, CA 93550
Patrick
Job Details: 03/26/2019
DRYER-GAS WHIRLPOOL WGD70HEBW Found the unit having issues with the lint filter not going in all the way. Checked out and found the grille deformed. No customer abuse suspected. Needs new one ; ordrng 1 W10906551 (housng-out)
Near Ontario, CA 91764
Tyler
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated that she has condensation in the refer around the vent. Mad temp adjustment and air flow adjustments to help. Explained that humidity in house is causing condensation. All works good at this time.
Near Bakersfield, CA 93312
Erick
Job Details: 03/26/2019
RANGE HOOD FRIGIDAIRE FHPC4260LS "Cycle unit snd found motor with no insulator which caused vibration and noise on hood. Installed and secured insulator,. Retested it and it passed all tests with no errors, job complete INSTALLATION AND LEVELING MUST BE CORRECTED BY HOME BUILDER ; used 1 5304482247 (INSULATOR ) from stock"
Near Clovis, CA 93611
Timothy
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed shelves and cover to access the RC Evaporator. Found the defrost thermistor is loose and incorrectly placed. Installed new evaporator harness assembly and damper. Defrosted the rest of the RC evaporator and installed parts. Ensured tubing is out of the way and the cover closed correctly. Made sure the RC Evaporator was backed up against the back wall. Mopped up water from defrosting. Started unit and set to the recommended temperature.
Near Fresno, CA 93720
Timothy
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TD Installed part. Tested unit. Unit checks ok.
Near Madera, CA 93638
Irvin
Job Details: 03/26/2019
DRYER WHIRLPOOL WED7500GC0 Panel hole holding the strike is bent out of square. The door will not rest properly panel binding/misshaped. Replacing panel and strike ; ordrng 1 W10675495 (strike) and 1 WPW10459661 (panel)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KBFO42FTX04 "Customer was complaining that the ice maker was leaking. Checked unit and found worn out ice maker. Replaced ice maker. Tested for leaks. Tested ok.Customer was charged with: service call $115.00, Labor $80.00 .Ice maker $171.58, Tax $12.87, Total $379.45.Customer paid in full using: $264.45 (American Express card), Reference #1506134274.$115.00 (WELLS FARGO BANK (Check reference #2061))"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Control unresponsive. Checked unit and found 120VAC present in the control, control complete dead. Replaced the control and recalibrated. Ran a automatic/manual test. Tested ok."
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 03/26/2019
RANGE WHIRLPOOL WFC150M0EW0 "Left front element not working. Checked and found shorted receptacle , also found damaged wiring on the rest of the receptacles. Replaced all four and the left front element (8"). Tested ok."
Near Fresno, CA 93720
Chris
Job Details: 03/26/2019
ICEMAKER KITCHEN AID F2WC9I1 Customers issue is icemaker is not producing ice. Enter machine into diagnostics found bin thermistor and Ice control thermistor To be shorted.Ordering parts will return on Thursday anytime. Collected for full amount parts labor diagnostics; ordrng 1 WP2313633 (thermostat) and 1 WP2313635 (thermistor)
Near Fresno, CA 93730
Chris
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customers issue is the left refrigerator door is not closing properly. Upon arrival I found mullion to be bad also needs New door stop and closer Scheduled appointment for Thursday anytime; ordrng 1 W10918170 (closer) and 1 WP12722803W (rail-mulln) and 1 WP67003639 (closer) and 1 WP67007011 (stop- door)
Near Bakersfield, CA 93312
Erick
Job Details: 03/26/2019
WASHER WHIRLPOOL MVWB400VQ0 Cycled unit and found it bearing making loud noise. Unit has bad bearing causing noise. Replaced bearing kit. Retested it and it passed all tests with no errors. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 03/26/2019
WASHER MAYTAG MVWC465HW "Unit hot solenoid not closing all the way causing water to fill tub while not in use. Replaced valve. Retested it and it passed all tests with no errors, job comp"
Near Bakersfield, CA 93309
James
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Ice container broken ; ordrng 1 WPW10558423 (ice-contnr)
Near Bakersfield, CA 93311
Erick
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW92HEFW "Cycled unit and could hear noise. Found holder to heater had come off causing it to hit drum as it rotated. Safely Reid toweled ands ecure bracket tot heater. Retested it snd it’s no longer making noise, job comp"
Near Bakersfield, CA 93314
Erick
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW8500DW5 Cycle unit and found unit making noise . Accessed unt snd found tub is hitting harness while washing causing noise. Reinstalled and secured harness with clips. Harness is now secured. Retested it snd it passed all tests with no errors. Job complete
Near Fresno, CA 93711
Irvin
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed anew door. Leveled doors. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "S225EQ-authoFresh food light dim, freezer light out. Replaced both cavity led’s. Powered unit, passed. All lights are on."
Near Fresno, CA 93706
Irvin
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW5000DW0 "The washer rub and gear case can’t be separated. The connector from the wash plate will not come off the heat case head, inturn will not come apart. Ordering tubs. ; ordrng 1 W10512161 (tub asm) and 1 W10752719 (basket)"
Near Fresno, CA 93727
Timothy
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL MDB7979SHZ Customer states the units door does not close correctly and the top rack LH adjuster assembly hits the gasket when slid in. Installed LH adjuster found the LH adjuster does not fit the rack correctly. There are no service pointers for this issue.Either the dish rack or the cover are misshapen. Unit needs a cover and rack assembly; ordrng 1 W10918525 (dishrack) and 1 WPW10251047 (cover)
Near Lancaster, CA 93535
Patrick
Job Details: 03/26/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Found the unit not making ice. Checked power to ice maker and it is getting power but no harvest ops. Needs new ice maker. Removed and replaced ice maker. Tested unit. All ops checked good
Near Bakersfield, CA 93311
Erick
Job Details: 03/26/2019
RANGE WHIRLPOOL WFG505M0BS "Upon arrival found unit with broken outdoor glass and no Handle. Customer state handle was loose and glass fell and broke. Replaced new glass,screws,and name plate. Retested it snd door is opening and closing with no errors. Job complete"
Near Bakersfield, CA 93311
Erick
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Cycled unt snd found it with ice build in fresh food evap causing poor cooling. Found unit with bad thermistor causing failure. Defrosted ice build up and replaced thermistor. Retested it and unit is now cooling with no errors or ice. Job complete
Near Bakersfield, CA 93306
Erick
Job Details: 03/26/2019
FREEZER FRIGIDAIRE LGHX2636TF Found units evap fan not running while getting voltage causing unit not to circulate any airflow and create ice build up. Replaced fan. Retested it snd it’s now running and cooling with no errors. Job complete ; used 1 242290001 (MOTOR) from stock
Near Bakersfield, CA 93309
James
Job Details: 03/26/2019
REFIRGERATOR THERMADOR KBUDT4265E03 Replaced listed part
Near Bakersfield, CA 93306
Erick
Job Details: 03/26/2019
DRYER MAYTAG MGDX655DW2 Cycled unit and found open thermal fuse causing unit not to heat. Replaced fuse. Retested it and it now cycles and heats. Job complete ; used 1 3392519 (
Near Clovis, CA 93619
Chris
Job Details: 03/26/2019
DRIYER HOT POINT HTDX100EM8WW Customers issue is that timer knob is stripped out and eventually broke to where they cannot turn dryer different settings. Ordering timer knob and timer will return on Friday customer would like morning appointment if possible; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer)
Near Arvin, CA 93203
Patrick
Job Details: 03/26/2019
RANGE FRIGIDAIRE FFGF3052TS Gas coming in to high after change over to propane. Needs new safety valve. Removed Nd replaced. Tested unit. All ops checked god
Near Lamont, CA 93241
Patrick
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FFHT1814TW Found no cool in fresh food and over frosting up top. Fan not running with compressor. Needs new one. Removed and replaced fan tested unit. All ops checked good
Near Fresno, CA 93730
Chris
Job Details: 03/26/2019
DRYER MAYTAG MED3500FW1 Customer complaint they were hearing A rattling sound. Upon arrival I tried to duplicate sound Kinda had some noise coming from the exhaust pipe coming out the back. Made sure everything was tight and secure. Dryer is on tile floor. Informed customer that all rollers sounds good in the belt tension is good if anything it would hurt to put a little felt pad underneath each leg since it’s on tile. I let it run for about 10 minutes and could not hear a noise. Job completed
Near Arroyo Grande, CA 93420
George
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator still over freezing in freshfood area need to replace control board power control board customer ok to order parts.; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Fresno, CA 93730
Chris
Job Details: 03/26/2019
MICROWAVE WHIRLPOOL WOASMFJF Customer has a Countertop microwave we do not work on those shut up been scheduled to come out here. They complain as if it’s vibrating underneath the cabinet or something
Near Clovis, CA 93611
Chris
Job Details: 03/26/2019
OVEN WHIRLPOOL WOS72EC0HS01 On today’s visit pulled out of an out to access top panel so I could remove and replace control board and consul. Reassemble the oven and reinstalled into cabinet checked for proper function everything checks out good. Job complete
Near Fresno, CA 93706
Irvin
Job Details: 03/26/2019
WASHER WHIRLPOOL WFW75HEFW0 "Cx says the washer is making odd sounds. Checked error codes, none. Ran 7nit thru the diagnostic cycle. Passed. The door would not seal bumper is bad, installed new. Stiffened the seal. ; used 1 8572266 (BUMPER) from stock"
Near Newman, CA 95360
Kenneth
Job Details: 03/26/2019
WASHER MAYTAG MVWC565FW0 Installed agitator and control. Tested unit. Unit is now working properly. Customer approves function at this time.