Local Reviews
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Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the unit is not unlocking and turning on then right off. Can’t get into diagnostics. Ordering console and control in stock.; ordrng 1 W11130238 (cntrl-elec) and 1 W11130341 (console)
Jonathan C.
REFRIGERATOR KITCHENAID KRFC302ESS02 Found gasket ripped replaced tested working to spec
Patrick C.
OVEN KITCHENAID KMBP100ESS03 Still having issues with the burning smell. Checked out the unit and found inverter error code. No sparking. Paper cups in microwave get burn spots on them while heating up. Needs inverter ; ordrng 1 W11325604 (INVERTER)
Cruz B.
DISHWASHER JENN-AIR JDB9200CWX2 "Fixed- installed new all new parts ( cntrl elec, float switch, float assembly) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is working as designed. Cx ok repair."
Rod H.
WASHER WHIRLPOOL WTW4955HW0 Won’t drain,Confirmed Self correcting drain sequence initiated due to restricted pressure sensor system.Removed obstruction in pressure chamber connection and as designed operation returned.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Found defective compressor. And evap. Ship parts to Bakersfield ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Isidore A.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Water line pinched and water shut off was half way turned on. Test water dispenser, working at this time"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found defective diffuser.; ordrng 1 W11164593 (diffuser)
Isidore A.
WASHER MAYTAG MHW5630HW0 "Found F5E2 door lock error not verified door lock working. Found lint around door and seal evidence of water by passing seal. Removed lint and cleared seal test washer operation for leaks and operation. No problems where duplicated at this time, washer working as designed."
Alejandro C.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Found the unit not freezing normal,call tech line, need order solenoid (sr7727839628); ordrng 1 W10364560 (solenoid) and 1 W11036448 (solenoid)"
Andrew P.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Cx stated unit spraying water from top of refrigerator. Found water tub leaking. Also found Icemaker no longer cycling. Needs Icemaker and water tube. ; ordrng 1 W11415785 (WATER TUBE ) and 1 WPW10300024 (icemaker)
Andrew P.
REFRIGERATOR KITCHEN AID KRMF706EBS00 Ice bucket is seized onto drive shaft and auger motor is seized as well unit needs drive shaft and auger motor and bucket. ; ordrng 1 W10822606 (motor) and 1 W11129522 (ice-contnr) and 1 WPW10347114 (shaft)
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Replaced diamond LED, FC LED. RC and FC LEDs are working properly at this time. Unit is cooling properly at this time. Complete."
Frank P.
WASHER WHIRLPOOL WTW5000DW1 Can’t find Address called dispatch.
Rod H.
DRYER AMANA NGD4655EW2 "Returned ,replaced 1ea 279827 and 1ea WP694089As designed op returned no gas leaks no abnormal noise."
Timothy J.
DISHWASHER KITCHEN AID KDFE104DSS Unit has a bad wash motor.; 1 WPW10605057 (pump and motor assy)
Rod H.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Returned to replace defective parts ........ WPW10553630 (escutcheon) andW11205083 (module no issues at departure as designed op had returned upon departure.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Inspected unit and found the FC evaporator has no frost. In all stages when the compressor is running in test 4 the RC evaporator is cooling. Unit needs a new valve and UV drier.; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10443217 (valve)
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit will not power on. Have power at the control but no power out. Removed and replaced main control tested unit all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is not spinning out the loads. Found error code for temp sensor fault and spin temp. Removed and replaced fill valve tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB865GC0 Customer stated that the unit is giving a long fill code. Found error code for fill valve temp and long fill. Removed and replaced fill valve. Tested all works good at this time.
Patrick C.
WASHER WHIRLPOOL WFW5620HW0 Removed and replaced bellow. Sure enough had rips in it. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRMF706EBS01 Removed and replaced compressor and valve. Vacuumed and recharged unit. All ops checked good ; used 1 CD8404 () from stock
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced motor and impeller. Tested unit. All ops checked good
Francisco S.
WASHER WHIRLPOOL MVWB865GW0 Removed and replaced gear case and slider. Tested ops unit working as intended.
Joe M.
WASHER WHIRLPOOL MAH6500AWW Had complications with this job , SR TECH will help me with it Tuesday.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Replaced defective evap motor. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WFW5090JW Replaced defective parts. Tested unit and is working properly.
Danny G.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Unit is not cooling properly Found defrost issue Need to order parts and rs call ; ordrng 1 W11190849 (contrl-box) and 1 W11405276 (HARNESS) and 1 WPW10384183 (thermistor)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Found unit not advancing through cyckes. Found that the drain oumo connector had came loose out of drain pump. Secured connector. Insured it wasnt gonna fall out again. Tested. Unitnis working properly.
Kenneth M.
WASHER WHIRLPOOL MVWB955FC1 Installed frame and glass. Tested. Unit is working properly. Customer approrvss function
Enrique R.
MICROWAVE KITCHENAID KMBS104ESS03 "Installed new central panel , didn’t fix the problem . Some Keypad functions not working .; ordrng 1 W10891907 (cntrl-elec)"
Kenneth M.
WASHER MAYTAG MVWB835DW0 Water constantly dripping into washer. LF error code. Replaced water vakve with Lre-ID and tested unit. Unit is now working properly.
Tom R.
DRYER MAYTAG MED5500FW2 "Ran unit, Resistance check of Exhaust Thermistor shows an acceptable range compared to Thermistor range chart, replace High Limit Thermostat./Installed High Limit Thermostat and Exhaust Thermistor, ran unit, unit heats, check okay, used Truck Stock./Thermostat - (279769); used 1 279769 (THERMAL CUTOFF) from stock"
Danny G.
RANGE WHIRLPOOL WFG320M0BS3 Broken door handle Replaced door handle and reinstall door Unit is opening and closing properly No floor or cabinet damage
Danny G.
REFRIGERATOR KITCHENAID KURL304ESS00 Door is damage Replaced door and level unit Door is closing and sealing properly
Enrique R.
WASHER WHIRLPOOL WTW5000DW3 "Inspected whirlpool washer . Customer concerns , during spin cycle it makes clacking noises . I tested it in spin cycle and checked voltage , first voltage reading on my volt meter 123 v , change to 117 v and down to 11 v . Also during spin cycle , it dims the laundry room light . There is an electrical problem in the house . The customer will test the washer in his parents house . If customer calls back , please order control board ."
Leon M.
DISHWASHER JENN-AIR JDB8700AWS3 Cx states that unit is not working properly.After running diagnostic check find that unit is shutting off during washing cycle and unit is not drying dishes console light is flushing.Ordering control board and console im hamar ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10418327 (panel-cntl)
Cesar H.
WASHER MAYTAG MVWB765FW0 Lid lock rapidly clicking and not able to latch replaced latch tested good
Joe M.
OVEN WHIRLPOOL WFG525S0HS0 Unit had a broken piece of glass. Replaced glass and tested unit. Unit is functioning as designed.
Joe M.
DRYER WHIRLPOOL WGD5000DW3 Replaced coils and tested unit. Unit is now functioning as designed. Job complete.
Darren A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Water chute leaking.; ordrng 1 W11414074 (WATER CHUTE ) and 1 WPW10300022 (icemaker)
Joe M.
DRYER MAYTAG MGDP575GW0 Replaced electrode and flame sensor unit is now cycling often job complete
Steven W.
REFRIGERATOR AMANA B136CAL3 Replaced start relay. Compressor cutting off on overload. Needs compressor. . Complete.
Steven W.
M/W OTR WHIRLPOOL WMH31017HZ3 Replaced door assembly. Load tested MW. Heating and working properly at this time. 4” venting. Instructed customer to have 6” venting instructed by contractor. Complete.
Danny G.
DISHWASHER KITCHENAID KDTE334GPS0 Unit won’t start a cycle Found faulty pump assy Replaced sump assy Reinstall dishwasher and ran a self test cycle Unit completed with no leaks and no issues Unit is working properly Advised client to run hot water at sink and
William L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found all led module out on top & in freezer, side leds flickering, ordered led power brd & freezer led module; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (module)"
Danny G.
DRYER WHIRLPOOL WGD95HEXW0 Making loud noises Found faulty pulley Replaced and install dryer repair kit Reinstall unit Ran a test cycle and unit is heating and cycling properly
Lance V.
REFRIGERATOR KITCHENAID KBFS25EVMS00 "Needs work- found fridge door gaskets ripped/torn allowing warm air to enter, as well as display control not responding to change of temperature. We will need to re route with parts for repair.; ordrng 1 12002355 (thermistor kit) and 2 W10830162 (gasket-fip)s and 1 WPW10207861 (cntrl-elec), states that autho needed"
Danny G.
REFRIGERATOR WHIRLPOOL GS6SHEXMS00 Not making ice Advised client that ice maker is off Showed client how to turn on Unit is working properly
Enrique R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Whirlpool refrigerator ice maker does not stop making ice . Found on/off switch arm came unhooked from ice maker . Reinstalled arm . Now all functions work as designed . No leaks .
Enrique R.
DRYER WHIRLPOOL MGDB765FW0 "Maytag dryer not starting dry cycle . Broken switch . Installed new switch. All functions tested normal ."
Enrique R.
DRYER ELECTRIC MAYTAG MVWX655DW1 "Installed washplate and drive hub kit . Performed calibration , ran quick wash cycle test . All functions tested normal . No leaks ."
Chase F.
DRYER AMANA NED4655EW1 Found wire to thermal fuse came loose not allowing for unit to run cycle. Reconnected wire to thermal fuse. Unit now powering on and running a complete cycle as designed. All ops now testing normal. Job complete.
Chase F.
WASHER MAYTAG MVWB765FW3 Took off console and found UI harness not correctly plugged into control board not allowing for unit to come on. Re connected and secured harness to board. Calibrated then tested. All ops now testing out normal. Job complete.
Chase F.
WASHER WHIRLPOOL WTW4950HW0 "Installed new drive pulley, tested and unit now testing out normal operations. Job complete."
Chase F.
WASHER WHIRLPOOL WTW5000DW2 Loose water inlet causing leak. Tightened both hoses down and made sure no obstructions or leaks coming from drain hose system. Everything testing normal. Job complete.
Jaime G.
DISHWASHER MAYTAG MDB4949SDZ0 Found unit working intermittent called tech support ; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10195091 (thermostat)
Leon M.
REFRIGERATOR WHIRLPOOL ABC2037DES Replaced all selected parts.After running diagnostic check unit working properly as designed
Leon M.
OVEN JENN-AIR JJW2830DS01 Cx states that unit is not working properly.After running diagnostic check find error code F2E1.Replaced control panel.Unit working properly as designed
Chase F.
WASHER WHIRLPOOL WFW92HEFW0 "F8e3, overflow condition detected. Found drain pump was linked not allowing for unit to drain out properly. Corrected drain hose installation. Instructed cx on how load and go works and for more detergent. Calibrated then tested. All ops now testing out normal. Job complete."
William L.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Found ice stuck in med cycle, checked for fill tube issues, unit won ‘t run test #120, unit needs ice maker replaced. "
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found bad ui control not powering on. Installed new control. All ops now testing out normal. Job complete.
Lance V.
RANGE WHIRLPOOL WOS51EC0HS01 "Fixed-replaced faulty control board and console. Ran and tested, unit is now fully operational and is heating ok."
Erick S.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM Cycled unit and found unit with bad thermostat and fan causing unit to build up ice at evaporator. Unit will need new fan assembly; ordrng 1 W11033168 (harns-wire)
Erick S.
HOOD WHIRLPOOL UVL5430JSS Install new LEDs on unit. Unit is still failing. Attempted to install new switches. Cannot install switches unit will need to be accessible. Unit is currently installed with extreme delicate molding. Builder will need to have a unit accessible in order to repair unit.
Lance V.
REFRIGERATOR AMANA ASI2575GRB00 "Tech line sr#7727840203Fixed- icemaker has 120v and not cycling, replaced faulty ice maker and now cycling and working as designed. Allow 24hrs for ice production. Door handles on unit are not from factory, and cannot be tightened. Door handles listed in service matters and parts supplier show different handle that has hex key hole for loosening and tightening. Door handles not repairable, cosmetic issue customer needs to call customer service.; used 1 4317943 (ICEMAKER) from stock"
Lance V.
WASHER WHIRLPOOL WTW8500DC5 "Techline sr#7727841267Fixed- found back panel of washer loose and making vibrating noises. Installed small wedge to alleviate vibration. Ran and tested unit multiple times, and unable to detect any abnormal noises. Unit now working as designed."
Patrick C.
OVEN JENN-AIR JJW3830DP02 Removed and replaced panel. Tested and the fuse was bad. Removed and replaced fuse. Tested unit. All ops checked good ; used 1 WPW10545255 (FUSE-THRML) from stock
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found defective icemaker.; ordrng 1 W10873791 (icemaker)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fixed- installed all new parts (motor evap, ice box fan, module) all interior lights are now working as designed, allow 12- 24 hrs for cooling and ice production, unit is working as designed."
Cruz B.
WASHER MAYTAG MVWB835DW0 "Complete- no grinding sound detected- cx claims unit is grinding during rinse and spin cycle, put unit in a rinse/spin found no grinding sounds, checked unit for codes and found none, calibration 52 passed, cx is going to record a video of the nosie."
Randy C.
DRYER WHIRLPOOL WGD8620HC1 Unit is stacked. No error codes Cx complaint shuts off breaker at gfr outlet. Ran both units while in home worked for me without shutting off. Called techline. SR#7727841981. House electrical outlet tripping gfci only if one is not running. Per techline. Sent me to master tech. Shouldn’t be on same gfi per tech. Switch out for regular outlet. Separate from the washer as well so both not pulling from the same outlet. Per techline. All ops normal. Job complete.
Jaime G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Called tech support -had no recommendation or a possible solution for the problemSR# 7727837947
Jaime G.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS Found freezer door not closing due to ice build up on the back because of a drain orifice plugged up. Had it cleared up and remove ice from the bottom and around it
Jaime G.
RANGE WHIRLPOOL WEG750H0HZ0 Installed the user interface unit ok. I also worked on a second gas range and dishwasher. Prove of purchase ticket
Jaime G.
OVEN JENN-AIR JJW3830DP00 Installed the new panel control
Lance V.
DRYER WHIRLPOOL WED4850HW0 "Electrical unsatisfactory- dryer only getting 125v L1-L2. Not getting 240v. Instructed customer , needs electrician to fix home electrical, possible breaker issue. Dryer needs 240v to fully be operational."
Lance V.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Fixed- found pantry plate left side out causing bins and pantry drawers not to close. Re positioned plates and supports and doors now closing properly. Unit is now working and fully operational
Lance V.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Tech line sr#7727843490 . Customer has not removed any frozen food from last repair, confirmed by “care giver” confirmation. Performed temperature offset +5df warmer and should normalize within 24hrs, also instructed customer to throw away all frozen items, which could still be keeping fridge section below average cooling. Exhausted all repair options. Offset is last resort."
Rich S.
DISHWASHER WHIRLPOOL GU3200XTXY4 "7727841826 RobertChecked prior techs work, followed all Wpool procedures. Per Techline resistance on element lower than specs. Reroute for part... Send RS ONLY...; ordrng 1 W10258275 (bi-metal) and 1 WPW10082892 (heater)"
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Fixed- was able to remove filter ok. Replaced faulty electronic control board, icemaker and control damper. Icemaker cycled ok, water entering ok. Unit now fully dispensing ok. Please allow 24hrs for ice production and temps to normalize, throw away all frozen foods"
Juan G.
DRYER WHIRLPOOL WGD9470WW2 "F70 No communication between main board and console panel. It is recommended the main control board to be replaced, if that doesn’t correct issue, then console will need to be replaced. (Console is discontinued)Customer declines repair at this time."
Juan G.
DISHWASHER JENN-AIR JDTSS244GP0 Replaced upper rack tracks. Checked ops. rack is working as intended.
Juan G.
RANGE WHIRLPOOL KSGG700ESS1 "None of the burner igniters were getting activated/sparks. Replaced spark module. Checked operations, all burners are working properly now."
Juan G.
REFRIGERATOR JENN-AIR JJW2827DS01 Unit is working fine now. Customer cancelled service on arrival.
Hector Z.
RANGE WHIRLPOOL WEG750H0HZ0 Upon arrival the customer rescheduled service to Friday (05/29/20) for health reasons. Customer requesting morning service. ; schdld next appmnt for 5/29 FRI !
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer stated that the ice maker is not working. Found broken wires at the bottom of the door. Ordering door. Customer aware door takes 6-8 weeks to receive.; ordrng 1 LW11089011 (dor-fip)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cycled unit and found unit with bad damper causing it not to cool properly. Replaced damper assembly. Damper doors now opening and closing. Unit test normal at the time of service. Job complete
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced Fresh Food Door Gasket (WPW10136734). Tested.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer cancel call at the door.
Francisco S.
REFRIGERATOR WHIRLPOOL MTB1956GEW Checked unit found relay clicking off on compressor and evap fan not running. Order parts to proceed with repair. Advised cx to leave unit unplugged to avoid issues since relay is an electrical part. Also found svc pointer on relay issue which states manufacturer recommends using the relay kit to avoid any thermal event hazard.; ordrng 1 W10247581 (RELAY KIT) and 1 WP61005339 (motor)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Recall on TF. Unit not defrosting causing airflow restriction and cooling loss. Put unit into diagnostic cycle and found heater not coming on. I removed evaporator cover and verified voltage to heater. Failed heater. Removed and replaced heater. Tested unit. All tests good.
Tom R.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Found IM Bin empty, ran Dispenser, water supplied. Ran Harvest Cycle at IM, rotation good, no water supplied. Visual inspection shows frozen Fill Tube, order IM and Fill Tube, tech will return with Water Valve./IM - (W10884390)Fill Tube - (W11181718)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10884390 (icemaker) and 1 W11181718 (tube-water)"
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 Recall TF. Unit not draining. I found voltage to drain pump but pump not responding. If you keep unplugging it the drain will kick on. Weak drain pump motor. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FPS03 Water not being dispensed from dispenser. I removed water filter and reinstalled and water is now being dispensed. Removed and replaced inline regulator per service pointer. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL MVWB865GW0 Customer stated the unit is leaking during use. I tested unit and found the unit was a little off level and house plumbing is backing up causing leak onto floor. Washer tests good. Instructed customer they will need to call a plumber to correct leaking.
Hector Z.
DRYER MAYTAG MGDX655DW1 "Replaced: Outer Door (W10861224), Handler (W10861225), and Screws (WP488627)). Tested ok."
Cruz B.
ICE MAKER KITCHENAID KUIC15POZP1 "File # 7727843391 Robert from whirlpool tech line said to replace the compressor, found compressor not turning on in diagnostic test 8 hear relay clicking off and on, fans are working, cx claims unit is not producing any ice, cx has used the afresh cleaner and has changed water filter still same result ; ordrng 1 WPW10605286 (compressor)"
Aaron B.
DRYER WHIRLPOOL WGD8600YW0 "Replaced the idler and drum belt , delinted the dryer advised to repair venting to prevent a fire and adds efficiency to the dry times , tested unit operating ok now at this time"
Aaron B.
DISHWASHER WHIRLPOOL WDT720PADM2 "Checked the unit seized up pump and motor asm , est to replace the pump motor asm is $278.00 to replace , mrs approved , replaced the pump asm tested unit is now working as designed"
Cruz B.
WASHER WHIRLPOOL WFW5620HW0 "Needs more work- found water leaking from underneath, checked bellow and found a small tear, need to order part for unit. ; ordrng 1 W11314648 (bellow)"
Aaron B.
WASHER MAYTAG MVWX655DW1 "Checked the unit sounds like an actuator not working correct , found the gearcase was not actuating splines bad needs Gear case, wash plate , splotch and actuator , mrs declined to repair "
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Need more work- found a secondary issue- both left side and right rails have fallen off due to corrosion, found soap dispenser gasket to be coming off, look at pictures, ordering soap dispenser and will use rails on next visit, ; ordrng 1 W10861000 (detergent dispenser)"
Rich S.
WASHER WHIRLPOOL WFW9150WW02 Replaced torn boot. Tested ok
Rich S.
OVEN WHIRLPOOL WFE320M0ES2 "Rplacd bad control assm, tested ok. Open relay."
Randy C.
WASHER MAYTAG MHW6630HW0 Found bellow torn and drawer leaking water from the dispenser. Needs drawer and below. Cx okayed for Thursday ; ordrng 1 W11316600 (drawer) and 1 W11316604 (hose)
Rich S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced open heater element. Ran diagnostics, passed. Operating as designed."
Rich S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Reinstalled loose bin arm. Cleared ice. Operating as designed.
Francisco S.
DRYER MAYTAG MGDB835DW3 "Found broken blower wheel, removed and replaced blower wheel. Unit now checks ok"
Andy H.
REFRIGERATOR MAYTAG MRT118FFFH01 Need thermistor n cover; ordrng 1 W11024683 (cover-evap) and 1 WPW10384183 (thermistor)
Tyler F.
WASHER WHIRLPOOL MVWB865GC0 Customer stated that clothing got stuck under the agitator. Removed and replaced again actor tested all works good at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer concerned with food freezing in RC. I tested temps, temps are in normal range. I did find gasket for ice box had come off and could let excessive freezing air into RC. I corrected gasket. Tested unit. All tests good."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated that the unit is making ice slow. Ordering ice maker tested all works good at this time.
Francisco S.
DRYER WHIRLPOOL WGD8000DW4 Checked unit found power going to unit but ui is non responsive. Ordering parts RS wed.; ordrng 1 W11098430 (cntrl-elec) and 1 W11098462 (panel-cntl)
William L.
MICROWAVE WHIRLPOOL MMV4205FZ1 "Micro switches causing Cole/open door messages, As per service pointer w11245251, , Gave estimate for 289.87, ordered interlock kit for unit. Labor 150.00, part 22.97, collected $ 139.87 for part & service fee only.; ordrng 1 W11244490 (interlock)"
Aaron B.
MICROWAVE KITCHENAID KOCE507EBL05 "Checked unit codes F1 E0 , F6 E6 , F6 E1 , reset unit cleared all codes tested unit started working ok at this time"
Aaron B.
DISHWASHER WHIRLPOOL KDFE204ESS1 "Pump and motor leaking through the diverter asm needs to be replaced,mr declined to repair at this time no charge for trip at this time"
Aaron B.
WASHER MAYTAG MVWB865GW0 "Checked unit LF code is long fill checked the cold water valve found it barely dripping , replaced the housing valve asm tested operations normal now unit is now filling correct at this time"
Kevin M.
DRYER MAYTAG MGDB855DC4 Unit making noise during operation and not heating. I tested unit and found plungers on gas valve getting stuck and not opening. Failed gas valve. Ordering part. ; ordrng 1 W11233069 (burner-gas)
Hector Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 Rescheduled for 05/26/20 to order parts.; schdld next appmnt for 5/16 SAT !
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cx states that unit is not working properly.After running diagnostic check find that ice maker is overfilling and dumper control makes noise Ordering ice maker ; ordrng 1 W11043013 (valve) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker)
Cruz B.
DISHWASHER WHIRLPOOL JDB8200AWP3 "Fixed- installed new hinges door is now opening/closing as designed."
Randy C.
MICOWAVE JENN-AIR JMW2427DS01 Removed and replaced console. Now working as designed job complete.
Randy C.
WASHER MAYTAG MHW5100DW0 Concern won’t drain. Found clogged at below and drain pump dead. Replaced w pump sent out. Now working also cleared below drain holes. Now draining properly. Cx approves. Job complete
Chase F.
WASHER MAYTAG MVWB765FW3 "F8e6, F0e5, F2e1, found loose connection coming from latch to board. Reinstalled harness to control. Calibrated then tested. All ops now testing out normal. Job complete."
Danny G.
DRYER WHIRLPOOL MGDE500VW1 Unit is making loud noises Found faulty pulley and rollers Replaced and install dryer repair kit Used vacuum to clean the inside of the dryer Reinstall unit and test dryer unit is heating and cycling and normal operation noises .
Enrique R.
DRYER MAYTAG MEDC465HW "Ran out of time , crossroad store was closed . Will schedule for Saturday .; schdld next appmnt for 5/16 SAT !"
Danny G.
REFRIGERATOR JENN-AIR JS48NXFXDE00 Unit is freezing food and no ice Test ice maker and found no water going into the fridge Client remember that he had a plumber for the sink and forgot to turn water back on Test ice maker and unit cycled and filled with water For the freezing issue I found the vent being blocked and also food pushed all the way to the back and blocking air flow Advised client to pull food forward and not to block vent Condenser was clean.
Patrick C.
REFRIGERATOR KITCHEN AID KRMF706ESS I ordered the wrong part ; 1 W10836964 (pan-drip)
Enrique R.
RANGE WHIRLPOOL WFG525S0JS0 "Ran out of time , crossroads store was closed . Will schedule for Saturday .; schdld next appmnt for 5/16 SAT !"
Joe M.
OVEN WHIRLPOOL JJW2730DS Unit needs a tod sensor. It is having the issue where the self clean takes out the tod due to a bad blower. Ordering parts.; ordrng 1 WP4449751 (thrmst-fix)
Andy H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Not cooling, replaced compressor and three way valve tested unit working properly"
Danny G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Light icon stay on Found faulty control and light switchReplaced light switch and control Power unit up and and all light switches are passing the test Unit is working properly
Danny G.
DISHWASHER WHIRLPOOL W10632081A Unit is not a not draining the water Found drain pump clogged Removed drain pump and cleaned housing Reinstall pump and unit is working properly
Juan G.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 "Drain tube needs to be replaced. Led in freezer compartment is not working, led assembly needs to be replaced.; ordrng 1 W11084807 (extension) and 1 W11205083 (module)"
Cruz B.
WASHER MAYTAG MVWC565FW1 "Fixed - installed new parts (hub, actuator, cam) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed cx ok repair"
Kevin M.
MICROWAVE KITCHENAID KMHC319ESS5 Customer concerned with temp coming from under light. I tested light and instructed customer it is normal for light bulb to heat up and depending how long the light is on the heat can transfer to metal around it. All tests good.
Timothy J.
REFIRGERATOR WHIRLPOOL WRF560SEHZ00 Installed IM and tested. Unit checks ok.
Kevin M.
WASHER MAYTAG MVWB835DW3 Customer stated the unit leaked under unit. I tested unit and found tub ring not connected to tub in front. Reconnected tub ring. Tested through diagnostic. No leaks.
Isidore A.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 reschedule ; schdld next appmnt for 5/16 SAT !
Steven W.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Not home. Left card. Office verified. Phone not ringing.
Danny G.
KITCHEN WHIRLPOOL WDT970SAHV0 Broken door seal and dispenser doesn’t open Replaced dispenser and door seal Reinstall unit and ran self test cycle and unit completed with no issues and no leaks Unit is working properly
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed damper and led needs other led also; ordrng 1 W10515057 (light board) and 1 WPW10515058 (light)
Cruz B.
RANGE KITCHENAID KSGG700ESS "Fixed- installed new parts (2 cntrl elec) display turned on, bake & broil cycles are now working as designed, top burners are working fine as well, cx ok repair."
Leon M.
REFRIGERATOR MAYTAG M1TXEMMWW04 Replaced all selected parts.After running diagnostic check unit working properly as designed
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit not cooling and not making ice. Found to issues. Unit not cooling due to frozen over evaporator caused by failed evap fan motor, I found ice maker not finding home position and fill valve leaking causing frozen fill line to ice maker. Removed and replaced ice maker, valve, main control and evaporator motor. Tested unit. All tests good."
Rod H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Consumer has now purchased a repair agreement Ad wants repaired.Will need compressor changed out as diagnosed last monthAlso water line broken broken needs repaired as well.; ordrng 1 W10309988 (compressor) and 1 W10723352 (tube-water) and 1 WPW10493524 (bin-cntlvr)
Joe M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump assembly unit is now functioning as designed. Job complete
Juan G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Ice accumulated on freezer evaporator fan area. Cleared ice build up, ran diagnostics, freezer fan is now working fine, not making noise anymore. Air flow into fresh food compartment checks fine at the time of service."
Isidore A.
DRYER MAYTAG MGD8200FC1 "Found dryer not heating properly, removed top and front panels found coils harness loose removed and refasten connectors, reinstalled panels test dryer operation ok at this time ."
Isidore A.
OVEN WHIRLPOOL WOD93EC7AS01 "Removed oven, old new control and lower oven sensor. Installed new control and lower oven sensor, test oven at approximately 350 degrees Fahrenheit upper and lower ovens and allow oven to cool off.Oven working at this time as designed"
Jaime G.
REFRIGERATOR KITCHEN AID KSCS25FVMS01 Found fridge working ok could not find and or duplicate problem
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed two switches and main board fridge ok
Jaime G.
RANGE- GAS WHIRLPOOL WEG750H0HZ0 Range don’t respond to commands ordered parts; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (CNTRL)
Frank P.
WASHER WHIRLPOOL WTW5000DW1 Can’t find Address, reschdle
Danny G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Damage door handle Found the TORX set screw stripNeed to order handle and 2 set screws ; ordrng 2 TORXSETSCREWSFORHANDLE (TORX SET SCREWS FOR HANDLE)s and 1 W11163764 (handle)
Patrick C.
WASHER MAYTAG MVWB765FW3 Removed and replaced gear case and rotor and suspension. Tested unit. All ops checked good
John B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 New phone number 323-377-3072. The icemaker does not shut off and overflows.. The auger pops out of the ice tray at times also. The auger is loose inside; ordrng 1 W11097357 (ice-contnr) and 1 WPW10300024 (icemaker)
John B.
WASHER WHIRLPOOL WFW9450WW00 "F20; code. Cleaned drain filter. The drain hose was pushed all the way Down the drain pipe (that’s to far) checked the pressure switch tube, it it good.. ordering parts.; ordrng 1 WPW10004260 (hose) and 1 WPW10239066 (switch-wl)"
John B.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 It is 20° inside the refrigerator section. The damper control has failed/diffuser. Ordering the part; ordrng 1 W11204060 (diffuser)
John B.
WASHER WHIRLPOOL MVWB765FW The customer was concerned about the wash tub banging around. Showed him how to load it properly. The water will not shut off the water just keeps pouring into the customer had to turn off the water to the washer. Ordering a new valve; ordrng 1 W11165546 (valve)
Rich S.
DRYER MAYTAG MGDC215EW2 "Belt broken. Replaced dryer repair kit. Bad cycle timer not advancing on time dry.someone worked,on this machine that is not qualified...; ordrng 1 WPW10185981 (timer)"
Rich S.
WASHER WHIRLPOOL MHW5500FW "F31E1, F5E2, F8E3,F6E3 Keypad issue, pressure switch issue.... boot is stained with mildew instructed customer to use clean washer cycle with Affresh tablets. Bellow is functional, cosmetic issue not covered by policy. Schedule with area technician.; ordrng 1 W10911042 (panel-cntl) and 1 WPW10448876 (switch-wl)"
Rich S.
MICROWAVE WHIRLPOOL WMH31017FS Melted turntable coupler. Reroute for part.; ordrng 1 72017 (touchup wht) and 1 W11245707 (support) and 1 W11367904 (TRAY)
Randy C.
WASHER WHIRLPOOL WFW6620HC0 Unit shuts off during use. Unit plugged into GfR breaker. Cx has to reset. Cannot use both appliances at the same time. Called techline documented. Found bad outlet. SR#7727841981. Needs to be on its own dedicated circuit. Job complete. Working as designed. All ops normal. Per techline
Rich S.
REFRIGERATOR KITCHENAID KRFF507ESS01 RC evaporator has huge ice ball. Terrible Pre I’d...... customer to defrost unit. ; ordrng 1 W10902214 (thermistor) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Michael M.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Cx states unit is not cooling properly. Located outside and has been sprayed with garden hose to remove all ice build up.Installed thermostat W10839843 Defrost timer 4388931 and defrost bi metal WPW10392132Rebooted unit and is cooling as designed job complete
Aaron B.
DRYER WHIRLPOOL SHDKFBD Customer changed their mind canceled to repair
Jaime G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found dishwasher taking way too long to fill up then unit just stopped. Although water pressure was good, unit filled slowly due to water-valve screen plugged up with dirt. Had it cleaned. Then, dishwasher filled up fastPURCHASE RECEIT PHOTO ITS IN job 308687"
Danny G.
DISHWASHER WHIRLPOOL KUDU02FRSS Door slams down when opening door Found broken door links Replaced door links and reinstall unit and now the door is opening and closing properly
Leon M.
WASHER MAYTAG MVWB865GW0 Cx states that unit is not working properly.After running diagnostic check no error code.Cx refuses for parts replacement.Cx states that they have option from the store to replace the unit
Raymond H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced compressor and drier. Pressurized with nitrogen and unit held. Vacuumed unit down and recharged 6.0 oz. proper heat exchange. Unit functions as designed.
John B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 The refrigerator section evaporator. Was frozen over in a block of ice 10 pounds worth. Secured for Mr. onto the evaporator properly in the refrigerator refrigerator section. The refrigerator tested good.
Rich S.
DRYER WHIRLPOOL WGD5000DW "Vent issue, restricted or to long. Instructed customer to have vent inspected and cleared."
Rich S.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Found restricted return duct. Cleared ducting. Operating as designed..
Juan G.
OVEN WHIRLPOOL KCGS550ESS00 "No power at unit’s control, checked thermal fuse at console, it was open. Replaced thermal fuse, checked ops. Unit is working fine.No model/serial # tag on oven; used 1 WPW10545255 (FUSE-THRML) from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Found unit fan not running anymore causing unit to build of ice and fresh food evaporator. Tested fan and fan is no longer operating. While testing heard compressor with very high pitch sound. Compressor may also need to be replaced.; ordrng 1 W10276644 (compressor) and 1 W10633627 (motor-evap) and 1 WPW10143759 (dryer) and 1 WPW10764668 (ice maker)
Isidore A.
WASHER WHIRLPOOL WFC7500VW2 "Customer states drains intermittent. Found debris in drain filter, clean filter. test drain WPW10465252, washer ok at this time. ok at this time"
Steven W.
WASHER MAYTAG MHW8630HC1 "Ran diagnostics. Had f8e1, f0e5, f5e3. Ran quick test cycle. Hot water too slow. Replaced hot water valve. Detergent is dispensing properly. Instructed on concentration setting, should keep dispenser 1/2 full to full. Normal sound levels when accelerating into spin. Advised customer to keep lower inner door and bellows free of hair or debris. Fills, washes, drains,dispenses,rinses, and spins properly. Complete."
Erick S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cycled unit and found units evaporator fan hitting ice causing unit not to cool properly. Access and tested compressor and found compressor making really high pitch noise during test for. Also found compressor hot to the touch. Compressor and stepper valve also need to be replaced. Seal system covered through kitchen aid. ; ordrng 1 W10832994 (compressor) and 1 W11094466 (valve)
Steven W.
DRYER - GAS WHIRLPOOL WGD5620HW1 "Ran diagnostics. When starting, line voltage drops from 115v to 78v. Low voltage. Instructed customer to call electrician. Dryer is ok. Instructed customer to have foil venting replaced with aluminum duct. Complete."
Rod H.
REFRIGERATOR KITCHENAID KSF26C7XYY04 Returned to replace WP2188822 and WPW10466675 with as designed op returning with no leaks and cooling restored.
Rod H.
DRYER WHIRLPOOL WGD8500DC4 Arrived to find consumer had canceled .
Rod H.
WASHER MAYTAG MVWC565FW1 Making noiseAgitator was looseConfirmed worn out drive hub and replaced as designed op returned; pckd up 1 W10528947 (drive hub kit)
Rod H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Returned to replace defective main control as designed op will return w/in 24-48hrs WPW10503278 used
Frank P.
WASHER WHIRLPOOL WTW4816FW2 Customer stated not drainingTried to run diagnostics Couldn’t due too Control is malfunctioning no powerChecked voltage there is at outletNo power at control boardWill order new control board; ordrng 1 W11170319 (cntrl-elec)
Frank P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated not making ice Water dispenser worksPerformed diagnostics Installed control panelAuger is defective Needs new auger motor ; ordrng 1 W11202789 (motor) and 1 WPW10258544 (shaft)
Frank P.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer stated no power no cooCoolPerformed diagnostics Found compressor not getting powerAnd lights are are not getting 120 volts Ordering control board; ordrng 1 W11114721 (cntrl-elec)
Rod H.
DRYER MAYTAG MGDB765FW0 Door not staying closedConfirmed Installed and adjusted catch and strike assembly
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDBM Customer stated no water dispensing Performed diagnostics Found valve defective Installed vale tested Waster isn’t dispensing Needs to order in brew control panel.
Rod H.
FREEZER WHIRLPOOL WRT518SZFM00 Frosted freezer in ceilingConfirmed..........warm air entering from handle side of door at top cornerAdjusted and ironed seal to eliminate warm air infiltration. Now as designed seal will return to normal after 24 hour cure time.
William L.
WASHER WHIRLPOOL WFW72HEDW0 "Checked pressure sensor hose & connections, ran self diagnostics, tested ok, ordered ACU brd for unit.; ordrng 1 W11031829 (cntrl-elec) and 4 W11415987 (SHOCKS)s"
Dane K.
REFRIGERATOR KITCHEN AID KFIV29PCMS Installed all parts per service pointer and tested unit. Unit functions normal now
Jaime G.
WASHER MAYTAG MVWC465HW2 Checked washer and ran diagnostics. No errors storedChecked units functions and it meets factory specsAdvised and explained customer about the out of balance loads and it’s effects. WASHER OK
William L.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Found deli draw flooded, light intermittently not working, dispenser leaking, dispenser door not holding water melting ice bucket. Checked fo frosting, found NO frost buildup on FF evap. Ordered deli control, led power brd, & ice door Assy.; ordrng 1 W10804160 (cntrl-elec) and 1 W10919724 (door-ice) and 1 WPW10769076 (cntrl-elec)"
Jaime G.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM03 "Found ice makers connector not hooked all the way. Disconnected reconnected it again. Then, unit cycled"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit has plugged defrost drain, building ice on bottom of fresh food area, cx needs to signed damage waiver & completely empty fridge & freezer to work on unit. "
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found water filter stuck to its housing connection. Managed to safely remove itCustomer did not take water filter sent with me
Jaime G.
WASHER WHIRLPOOL WTW4816FW2 Found an open cold water solenoid. Replaced water-valve